Fix LoadLibrary failed with error 1114

If you encounter an error code of 0xa0000400 while trying to upgrade your Windows 10 computer using the Windows 10 Upgrade Assistant or the Windows 10 Media Creation Tool, then you might find this post useful as it will guide you in resolving this problem. When you get this error, you will see the following error message:

“Something went wrong You can contact Microsoft support for help with this error. Here is the error code 0xa0000400.”

As you know, keeping your computer up to date with all the Windows Updates is important and is imperative especially if you are experiencing a couple of issues like the Windows Upgrade error 0xa0000400. At the time of writing, there is no specific cause that has been found for this error. However, there are some potential fixes that might help you. You can try to recreate the Windows 10 installation USB and get the ISO files or you could also get a newer version of the Windows Media Creation Tool, or turn off your internet connection at a specific time or run the Windows Update troubleshooter. For more details, refer to the options given below.

Option 1 – Try to recreate the Windows 10 installation USB

Recreating the Windows 10 installation USB might help in fixing the problem. You can use a USB drive to do so but make sure that it has a great read-write speed. Follow the steps below to recreate Windows 10 installation USB”

• Click this link and then click the Download Tool Now button.
• Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
• Now select the ISO file option in step 5.
• After that, you should now have an ISO file.
• Next, go to the location where you’ve downloaded the ISO file.
• Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
• Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 2 – Try turning off the Internet connection at a specific time

You might want to turn off your internet connection at a specific time. This option can be quite tricky so what you need to do is to disconnect the internet connection when the update is downloaded using the Windows Upgrade tool. It’s actually okay since all the files you need would be downloaded safely and the Windows Upgrade tool will be the one to install the newer updates using those files.

Option 3 – Try to get a newer version of the Windows Media Creation tool

You can also fix the Windows Upgrade error 0xa0000400 by using the latest version of the Windows Media Creation tool. And so if what you have is an older version, you need to update it in order to resolve the error and upgrade your Windows 10 computer.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update or upgrade errors like error code 0x800701E3. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try running Disk Cleanup

You might want to run the Disk Cleanup utility as it is a useful tool that could delete temporary and useless files in your computer.

• Tap the Win + R keys to open the Run dialog box and then type “cleanmgr” in the field and hit Enter to open the Disk Cleanup window.
• After that, select the drive you want to clean.
• Now click OK to clean the disk and restart your computer.

If you are trying to start the Microsoft Outlook application on your Windows 10 computer but you suddenly receive a message box with an error message that says, “We are unable to connect right now, Please check your network and try again later”, read on as this post will guide you on how you can fix this error. This kind of error in Microsoft Outlook could be due to some issues with your internet connection or it could also be due to the VPN software if you’re using one. Whatever the cause is, there are several potential fixes you can check out to fix the error. You have to check your internet connection or try changing it. You could also try to disable your VPN software or restart your computer or Microsoft Outlook and try starting the app again. In addition, you can also try entering your password again or check some settings in the Windows Registry or open Microsoft Outlook in Safe Mode. Refer to the guidelines provided below to further troubleshoot the problem.

Option 1 – Try to check your internet connection

The first thing you can do to resolve the problem is to check your internet connection. You have to make sure that you are connected to the internet and that it has a stable connection.

Option 2 – Try to restart your computer or Microsoft Outlook and try again

The next thing you can do to fix the error is to restart your computer or Microsoft Outlook. This simple process can actually help you fix the problem as it could only be a glitch that can be fixed with a simple restart.

Option 3 – Try to enter your password again

You could also try entering your password again to resolve the error. Just click on the Cancel button to open a dialog box and then enter your password again and see if it helps. Note that you might have to do it for all your email IDs in Microsoft Outlook.

Option 4 – Try opening Microsoft Outlook in Safe Mode and disabling its add-ins

Putting Microsoft Outlook into Safe Mode can help you identify the problems in it. Safe Mode also helps you fix a certain issue caused by some corrupted add-in. To start your Microsoft Outlook in Safe Mode, refer to these steps:

• Tap Win + R on your keyboard to open the Run dialog box.
• Next, type in “Outlook /safe” and press Enter to run the command.
• After that, it will ask you to select a profile that you want to use. Just simply select a profile from the drop-down menu and click on the OK button.
• Now you have successfully opened Microsoft Outlook in Safe Mode. As a result, it will start with disabling the add-ins. Meaning to say, there is some corrupted add-in that’s causing the problem, and that you need to look for that add-in and either disable it or have it permanently removed.
• Once you’ve identified the corrupted add-in, you can disable or remove it by going to File > Options > Add-ins. From there, select the option “COM Add-ins” from the drop-down menu and then click the Go button.
• Finally, close Microsoft Outlook once you’ve covered the given steps above and then try to open it normally.

Option 5 – Try disabling the VPN

As pointed out earlier, if you are using VPN, this could be the reason why you’re getting the “We are unable to connect right now, Please check your network and try again later” error so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there.

Option 6 – Try to check the settings in the Registry

• Tap the Win + R keys to open the Run utility and type “Regedit” in the field and tap Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesNlaSvcParametersInternet
• From there, look for the DWORD named “EnableActiveProbing” and make sure that its value is set to “1”. When the value is set to 1, it means that it is Enabled. This is the default setting and is used to identify the status of the network connectivity of your computer.

When you upgrade or update your Windows 10 computer but you suddenly got Error 0x8024a206 while trying to install the updates, it is due to a rouge update that was downloaded or because of some corrupted component in Windows. In case you don’t know, any file downloaded by Windows is verified for its integrity and if the files don’t pass the integrity test, then Error 0x8024a206 will most likely pop up during the Windows update or upgrade.

Option 1 – Reset the Windows Update components to the default

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Re-register DLLs related to Windows Update

DLL files, also known as Dynamic Link Library, are parts of applications that are separated from the core program so that they can be used again as well as independently be updated. The DLL files are loaded into memory and then used. Note that they have to be registered with Windows so they can be loaded. So if they’re not, the main program will fail. And this is the same with the DLL files related to the Windows Update. Thus, you need to register them in order to resolve Error 0x8024a206.

• In the Cortana search box, type “command prompt”.
• From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
• After that execute the commands listed below one after the other and don’t forget to hit Enter right after you key in each one of them.
  • regsvr32 JSCRIPT.DLL
  • regsvr32 MSXML3.DLL
  • regsvr32 WUPS2.DLL
  • regsvr32 WUPS.DLL
  • regsvr32 WUAUENG.DLL
  • regsvr32 WUAPI.DLL
  • regsvr32 WUCLTUX.DLL
  • regsvr32 WUWEBV.DLL

Note: You also have the option to run the commands together via a batch file. Simply create a batch file by copying all the commands in a notepad and then save it as “WURegisterDLL.bat”. After that, run the batch file and it will execute the commands all at the same time. Then you have to restart your computer and see if it has fixed the Error 0x8024a206.

Option 3 – Run the System File Checker

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Error 0x8024a206. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error 0x8024a206. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Loving Windows 11 so far? We sure are. Microsoft has clearly decided to take its OS to the next level and keeps showing it through every update. It makes you wonder what’s next - and today, you’ll find out!

Tons of new features have been leaked, and we can probably expect them with the 23H2 update. Here’s everything you need to know so far.

What’s Windows 11 23H2 bringing?

There are plenty of new features already confirmed for Windows 11. The only issue is we don’t know for sure if they’re coming with the 23H2 update or separately, at a different time. Whatever the case, a lot of them are pretty exciting.

Here’s an overview of what we might be getting this fall.

• Windows Copilot. Microsoft wants to add this AI-powered feature based on chatbots like Bing Chat and ChatGPT to assist users with all kinds of actions and tasks on the platform. As part of this development, the integration of first- and third-party plugins and the Bing Chat AI will be enhanced. This is a pretty amazing addition to look forward to, if you ask us.

• Dynamic Lighting. RGB lovers will rejoice upon this one! Dynamic Lighting will allow you to control your RGB-powered components directly through the Windows Settings, allowing smooth integration of your favorite peripherals with your OS. No need for third-party software anymore!

• Taskbar enhancements. Microsoft has announced some neat improvements to the Windows 11 taskbar. For one, we’ll be able to hide the Time and Date now, which is extremely useful for focus, but also for clean screenshots. Another change is the ability to shut down programs directly from the Taskbar, without having to run the Task Manager.

• Expanding native support for archive formats 7-zip, rar, gz and others on the libarchive open-source projects.

• Microsoft Store AI features. The theme of AI power is clearly being taken up a notch, because the Microsoft Store seems to be getting several awesome features in this regard. One of them is AI hub, which “curate the best AI experiences built by the developer community and Microsoft” (Windows Developer Blog). We’re not sure what that means exactly, but we sure can’t wait to see.

Another is AI-generated keywords, designed to improve the discoverability of apps you’re searching for. Moreover, the AI-generated review summary is designed to give us a simpler experience looking at reviews. Huge numbers of reviews will be compiled into a summary that’s easy to scan and lets us discover new content faster.

• Other Microsoft Store improvements. Business owners will be happy to hear that Microsoft Store ads will now reach 150+ regions worldwide, significantly increasing the audiences they can target. Furthermore, there will be enhancements to the Backup and Restore functionality to give users a more seamless experience in case they switch devices. 

• File Explorer changes. Rumor has it that Microsoft is working on a Gallery to be embedded within the File Explorer. The addition of a Recommended section might be on the horizon as well. 

• Widget Panel update. The introduction of the Widget Panel in itself was exciting for many. As a next step in the development of this feature, Microsoft is planning to make it possible to pin widgets to the desktop. 

• Presence sensor. You might actually already have this one, as it was rolled out as part of Moment 3 for compatible devices. With the Presence sensing app, found in the Privacy settings, you can decide which (if any) apps use APIs to detect the state of your activity on Windows. This can significantly enhance privacy and security, as you can have apps containing sensitive data lock automatically when unattended. If you’re a laptop user, it can also be beneficial to your battery life.

• Bluetooth LE. Microsoft is adding support for Bluetooth Low Energy, a functionality that allows reduced battery consumption when devices are connected.
  
• Adding more languages to the Live Captions feature. This specification is only as powerful as the languages it supports. Microsoft is reportedly working on expanding the list with 10 more languages.

Summary

We’ve got some interesting stuff to look forward to with the next major Windows 11 update. And these are just the things the Internet’s actually heard of, so who knows what else Microsoft might be planning? It remains to be seen, hopefully just a few months from now. 23H2 has been released on October 31st.

If you’re having some problem browsing multiple websites on the Firefox browser on your Windows 10 computer, then this post might be of help. One of the most common problems you could encounter in Firefox is mostly related to HTTPS and one of them is the MOZILLA PKIX ERROR MITM DETECTED or ERROR SELF SIGNED CERT or SEC ERROR UNKNOWN ISSUER error which means that Firefox was unable to trust certificates issued on secured websites. If you encounter the MOZILLA_PKIX_ERROR_MITM_DETECTED error in Firefox, this indicates that something in your network or system is interrupting your connection and injecting certificates and when that happens, Firefox won’t trust it. In such cases, one of the culprits is malware. Malware will try to replace a legitimate certificate with its certificate. Another cause is security software where it keeps a tab on a secure connection and creates a false positive, for instance:

“In Microsoft Windows accounts protected by Family Safety settings, secure connections on popular websites like Google, Facebook and YouTube might be intercepted and their certificates replaced by a certificate issued by Microsoft in order to filter and record search activity.”

And if you are connected to a corporate network, there might be a monitoring/filtering product that could be replacing certificates. Moreover, there are also users who reported getting this issue when they use the Nightly version of Firefox. And if that’s the case, you have to try accessing secure websites using only the stable build especially when it comes to payments. However, if you are not doing that, then here are some options you need to check out.

Option 1 – Try turning off HTTPS Scanning on your security and antivirus programs

Each security-based software has a security option that allows you to turn off the HTTPS scanning functionality. They may be available under different names such as HTTPS Scanning, Scan SSL, Show safe result, Do not scan encrypted connections, etc. Find what is applicable for your security or antivirus software and then try turning it off temporarily and see if it helps in fixing the MOZILLA_PKIX_ERROR_MITM_DETECTED error in Firefox.

Option 2 – Try to disable security.enterprise_roots.enabled

The next thing you can do if the first option didn’t work is to disable security.enterprise_roots.enabled which is an HTTPS certificate check on Firefox. Note that this is not recommended but you have to at least try in order to fix the error.

• Open Firefox and then type “about: config” in the Firefox address bar and hit Enter.
• After that, if an info message appears, confirm it.
• Next, search for the security.enterprise_roots.enabled preference and once you found it, double click on it.
• Then change its value to true and restart the Firefox browser once. This will import all the custom certificates from the other security software into Firefox. As a result, it will make sure to mark those sources as trusted and you won’t get the MOZILLA_PKIX_ERROR_MITM_DETECTED error.

Error Code 0xC004C4AE - What is it?

Activation errors in Windows 10 can interfere with your ability to fully use the system. When Error Code 0xC004C4AE appears on your computer, you may see a message that shows that the validation process has been stalled due to binaries that appear to have been tampered with.  

While the text of this message may sound intimidating to people who are not familiar with the inner workings of the Windows 10 system, the basic meaning of the error message is that something has been introduced to the system that is not natively supported in Windows 10. During the Activation process, Windows checks to ensure that all of the Windows elements that are currently on the computer are valid and authentic to the Windows system. Usually, this particular error code refers to a language package that has been downloaded into the system using an outside application, which the Windows 10 operating system does not support. 

Common symptoms include: 

• An error message when the activation is attempted 
• Inability to complete the Windows 10 Activation process 
• Inability to fully use apps in Windows 10 until the issue is resolved 

This particular error can easily be resolved with a few simple steps. However, if you are not confident in your ability to use the methods below or they do not fully remove the issue on your computer, you may want to seek the assistance of a qualified repair technician who is well versed in the Windows 10 Activation process.

Solution

Error Causes

The most basic cause of Error Code 0xC004C4AE is that an unsupported language package has been enabled in the computer. This most often occurs when third-party applications have been used to introduce additional display languages to your system. While third-party applications that provide language packs are acceptable in some versions of the Windows operating system, the Windows 10 Activation process will not be able to complete if the system detects that one of these unofficial language packs exists on your machine.

Further Information and Manual Repair

There are several methods that may be helpful in resolving the basic issue in the display languages that causes Error Code 0xC004C4AE to appear: 

Method 1: Restore Your System to an Earlier Point to Revert Changes 

Use a backup copy to restore your computer to an earlier date, in effect undoing the changes that caused the error. When your system has been restored, you will be able to go through any language packs that are not native to the Windows operating system and remove them before re-attempting the installation and activation of the Windows 10 system. 

This method is most useful if you keep a regular backup of your system and files. If you do not regularly back up the information on your computer, attempt one of the other methods instead. If you are unsure of how to use a backup to revert your changes or are not comfortable completing this step on your own, contact a certified Windows technician to assist you in the process. 

Method 2:  Revert to an Earlier System to Remove the Language Pack 

If you are unable to restore your system using a backup, the other option to resolve Error Code 0xC004C4AE is to halt your installation of Windows 10 and go back to Windows 7 or Windows 8.1, from which you will be able to remove the language pack in question. Once the offending language pack has been completely removed from your computer, the Windows 10 Activation process should be able to proceed normally. 

Several versions of windows don’t support language packages, so the best way to prevent this error from occurring is to avoid using any kind of third-party tool to install additional languages onto your Windows system. Activities Language You may be able to use third-party tools to instead complete alternative language actions without installing these languages as language packs. 

If the above solutions do not help you to resolve Error Code 0xC004C4AE on your machine, get in touch with a qualified Windows repair technician, who may be able to perform the operations needed to remove the problematic language pack from your computer and allow the Windows 10 Activation process to continue to completion. 

The File Explorer in Windows 10 provides several ways to organize the contents of folders and files in the system. Windows users can utilize some efficient styles to view the contents of the file system as per the user’s requirement. A user may opt to display the file picture in large size thumbnails while the other one could opt to set the icons of folder and files in a small or medium size list. On the other hand, while setting up several styles for the folder and file icons, some Windows 10 users have experienced some unusual issues where there is the Black background showing up behind folder icons. They tried refreshing the File Explorer a couple of times but it didn’t help in fixing the problem and the black squares are still visible on some folder icons. The black squares behind the folder icons might look disturbing though it’s not really a big problem and is merely a graphical glitch that does not cause any damage or whatsoever to the content of the folder and files. The most likely cause of this glitch might have something to do with the corrupted system files or it could also be caused by outdated thumbnail caches. In addition, graphical glitches like this one could also occur if you are using out outdated graphics drivers. To fix this problem, you need to follow the options laid out below.

Option 1 – Try using the Disk Cleanup to remove Thumbnail files

The Disk Cleanup tool is one of the options you can try to fix the black squares behind the folder icons. Through this tool, you can delete all the Thumbnail files on your disk. To use it, refer to these steps:

• Open the Search bar and type “disk cleanup” in the field.
• After opening Disk Cleanup from the search results, then from the drop-down menu select the C: drive to clean up and click OK.
• Wait for the scanning process to complete. Once it’s done, select the files you want to delete.
• Ensure that you select the box labeled “Thumbnails” under the Files to Delete section then click on OK.
• After that, a confirmation box will appear, just click on Delete files to delete the files permanently.
• Restart your PC.

Option 2 – Try resetting the Thumbnail cache

You have the option to manually delete the Thumbnail Cache to resolve the black square background behind the folder icons issue. Follow the steps given below to reset the Thumbnail cache.

• Open the File Explorer.
• Next, navigate to the View tab and select the option with Hidden items to display all the hidden folders and files.
• Next, go to this path: C:Users<username>AppDataLocal
• In the given path, make sure that you put your actual username in the username field. Then look for a file named “IconCache.db”. Right-click on this file and click on Delete.
• After that, go to this path: C:Users<username>AppDataLocalMicrosoftWindowsExplorer
• From there, select all the files and delete them.

Note: If a prompt appears saying, “The files are in use and cannot be deleted”, simply select the “Do this for all current items” option and then click on Try Again. If you get an error message, click on Cancel to close the window and restart your computer.

Option 3 – Try updating or reinstalling the Graphics driver

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option if you wish to update the driver or select the Uninstall device if you want to uninstall the driver and then follow the on-screen instructions to install the latest version of the driver.
• Restart your PC after the installation to allow the system to reinstall the driver.

If you notice that your tabs in your Firefox browser keep on crashing recently, then there might be something wrong with your browser. Every time any of your tabs crashes, you might encounter an error message saying, “Gah, Your tab just crashed”. If you encounter this kind of error message then it is most likely that your Firefox Profile is having some issues with the existing installation of Firefox. The “Gah, Your tab just crashed” error rarely happens but when it does, it can get quite annoying as you won’t get to browse the internet peacefully. So to fix it, here are some suggestions you could check out.

Option 1 – Try disabling multi-process tabs in Firefox

Since Mozilla has one process for Firefox itself, while one process handles all the tabs, you have the option to disable these multi-process tabs in Firefox. To do that, follow these steps:

• In the address bar of Firefox, type “about: config” and hit Enter.
• Next, look for the following configurations and set them to false.
  • tabs.remote.autostart = false
  • tabs.remote.autostart.2 = false
• After that, double-click on the toggle switch between true and false.

Option 2 – Try checking your Add-ons

In this option, you need to start Firefox in Safe Mode and then check if the problem is fixed. If it is, you may have to check your Firefox add-ons as well as extensions as one of them might be the one that's causing the “Gah, Your tab just crashed” error.

Option 3 – Downgrade the Firefox version you’re using

It could be that the current version of Firefox you’re using has some issues so you might have to downgrade it, especially if you are already using the latest version. To downgrade your Firefox browser, go to the directory of the other versions and languages and select an older version that worked for you. After that, you have to disable automatic Firefox updates.

• First, click the menu button and select Preferences.
• Next, go to the Firefox Updates section under the General panel.
• Then select the radio button labeled “Check for updates but let you choose to install them”. This will ensure that you will not have the same issue with the new update.

Note that this is only a temporary fix since updating your programs, including browsers.

Option 4 – Try sending Crash Reports

You might want to send crash reports to Mozilla. This way, Mozilla might come up with some fix to resolve the problem. All you have to do is type “about: crashes” in the address bar. This will list all the crash reports. Now send it to Mozilla using the built-in interface. Although this won’t instantly fix the problem, a lot of user finds it useful. And besides, the issue will get fixed in future releases or with minor updates.

Windows 10 has a lot of several useful features and one of them is the Nearby Sharing feature. You can access this feature by going to Start > Settings > System > Shared experiences. From there, switch on the Nearby Sharing option and select the folder where you want to download the files to. This feature is really useful as it allows you to share files. However, there were reports from a number of users recently stating that Nearby Sharing is not working on their Windows 10 computers. If you are one of the users facing this problem, you might want to try checking if the Windows 10 v1803 Update is installed on your computer or not. You could also try to check if Bluetooth supports low energy mode or you could also try bringing the device closer or check if the adapter has Bluetooth version 4.0 or later. For more information, refer to each one of the given options below.

Option 1 – Try checking if Windows 10 v1803 Update is installed

To check if the Windows 10 v1803 Update is installed on your computer, go to Start > Settings > System > About. From there, scroll down to the Windows specifications and check the Version. If it is 1803 or above, then the Nearby Sharing feature should be active on your computer. However, if you find that Windows 10 v1803 Update is not installed yet, then you need to update your computer to its latest version and then see if it fixes the problem or not.

Option 2 – Verify if Bluetooth supports low energy mode

Although low energy mode is not really necessary in using Nearby Sharing, there are some Bluetooth terminals that support low energy mode which makes a lot of difference. Thus, you need to check if Bluetooth in your computer supports low energy mode by following these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
• After that, expand the list of Bluetooth adapters, and then right-click on your adapter and select Properties.
• Go to the Details tab and select Bluetooth radio supports Low Energy Central Role from the drop-down menu and if its value says “<true>”, it means that your Bluetooth supports low energy mode, otherwise, it doesn’t.
• If your Bluetooth does not support low energy mode, then you might want to consider purchasing an external one.

Option 3 – Try bringing the devices closer

Nearby Sharing might not work if your devices are not close enough. Thus, you need to bring your devices closer together and see if it fixes the problem. And when you do, make sure that Network Sharing is switched on for all the concerned devices.

Option 4 – Make sure that you’re using Bluetooth version 4.0 or later

For you to use the Nearby Sharing feature, you have to make sure that the adapter for all the concerned devices is using Bluetooth version 4.0 or later. So if one of the devices or if all the devices are not using this version or later versions, then you must buy an external Bluetooth adapter for you to enjoy the Nearby Sharing feature.

The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account. The error may state:

“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.

This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.

Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013

A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.

• Open Control Panel and proceed to Program and Features.
• Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
• Then right-click on it and click the Change button.
• Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
• The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.

After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.

Option 2 – Try to run a System File Checker scan

• In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
• After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
• Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 3 – Try using a new Guest Account

You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.

Option 4 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.

• Log onto your computer as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.