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If your Microsoft Edge browser encountered a Stop Error that says, “INVALID_POINTER_READ_c0000005 (atidxx64.dll)” in your Windows 10 computer, then this indicates that your Graphics card driver is outdated. According to security experts, Microsoft has already acknowledged the problem and stated that this issue exists with Windows 10 v1809, Windows Server 2019, and Windows Server version 1809.
Although there is no direct way to resolve the problem, there are still some workarounds you can try. If you are using a RadeonHD2000 or HD4000 series video card, the update will be blocked for you. Some users also claim to experience performance issues with the lock screen or the ShellExperienceHost. However, if you are using AMD, the problem is that it no longer supports Radeon HD2000 and HD4000 series graphics processing units or GPUs. Even though Microsoft is already working for a way to resolve the problem, here are some alternative solutions you can check out:
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.
Although this is not exactly a perfect solution, removing AMD drivers will make the operating system fall back to the default GPU available on your motherboard. You also have the option to completely disable the hardware.
You might want to use another browser especially when you already updated your computer and Microsoft Edge still keeps on crashing. You can use Google Chrome, Mozilla Firefox, and other browsers as alternatives until you sort out the problem.
You might also want to try removing both AMD Radeon HD2000 and HD4000 as they are very old graphics cards. And since AMD is not going to roll out anything, at least on its own if your motherboard has an onboard GPU, it would be best to get rid of the cards. After that, install the Windows v1809 update and then put them back in. You also have the option to install the driver but just don’t use Microsoft Edge.
Error code 0x80070057 occurs when Windows users are having problems installing updates on their machines. The error code may result due to issues affecting Windows Update, for instance, problems with system files or settings that can be accessed or modified using the registry in Windows. Error code 0x80070057 affects multiple versions of the Windows operating system including Windows 10. Common symptoms manifested when this error code and other update error codes occur include the following:
Update error codes like error code 0x80070057 occur when there are issues related to system files, programs or malicious software is present on one’s machine. To combat these issues, users may need to implement manual repair procedures, depending on the specific error code present on their device.
Windows users can fix error code 0x80070057 by manually repairing or deleting subkeys and values within the Windows registry. This enables Windows Update to function as the proper modification of settings and other information present in the registry can fix problems associated with certain error codes.
The manual repair procedures also enable users to address specific problems on the devices that may not be fixed through the use of other methods.The Windows registry contains information regarding applications installed on the version of Windows you use on your device. This information as well as settings related to hardware are all accessible to users and can be useful when combating problems like error code 0x80070057.
However, users will need to be very careful when making modifications within the registry in Windows. This is due to the fact that errors made while accessing the registry can lead to serious issues on your PC. Backing up your registry before you modify it is crucial since it will provide protection against any problems that may arise if you make an error. This is the first step in resolving error code 0x80070057. Follow the steps below to back up your registry properly.
The execution of modifications to the registry can be a complex procedure, especially if you are an average Windows 10 user who lacks technical knowledge. Thankfully, even non-technical users can access the solutions they need by simply following the instructions provided in this article.
You may also contact a Windows repair technician as well, in case you have trouble implementing the steps mentioned for modifying your Windows registry or if other problems arise while you are proceeding with these instructions.
Step one: Access the Windows Registry Editor by typing regedit.exe in the search box near the Start button.
Step two: Type the appropriate password or provide confirmation if you are prompted to do so
Step three: Locate Registry Editor
Step four: Enter the following:
[HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUX] "IsConvergedUpdateStackEnabled"=dword:00000000
[HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUXSettings] "UxOption"=dword:00000000
After making these modifications in the Windows registry, restart your machine. You can then check Windows Update to see if the problem has been resolved. If the modifications to the registry have proven successful, you will no longer see the error code 0x80070057 message box. You will also be able to complete all updates via Windows Update.
If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.
“Error 1713: Microsoft Office has encountered a problem and needs to close. We are sorry for the inconvenience.”Common symptoms for error 1713 include system crashes, system freeze and sometimes you may feel your Windows running sluggishly.