Logo

Fix Gah, Your tab just crashed in Firefox

If you notice that your tabs in your Firefox browser keep on crashing recently, then there might be something wrong with your browser. Every time any of your tabs crashes, you might encounter an error message saying, “Gah, Your tab just crashed”. If you encounter this kind of error message then it is most likely that your Firefox Profile is having some issues with the existing installation of Firefox.

The “Gah, Your tab just crashed” error rarely happens but when it does, it can get quite annoying as you won’t get to browse the internet peacefully. So to fix it, here are some suggestions you could check out.

Option 1 – Try disabling multi-process tabs in Firefox

Since Mozilla has one process for Firefox itself, while one process handles all the tabs, you have the option to disable these multi-process tabs in Firefox. To do that, follow these steps:

  • In the address bar of Firefox, type “about: config” and hit Enter.
  • Next, look for the following configurations and set them to false.
    • tabs.remote.autostart = false
    • tabs.remote.autostart.2 = false
  • After that, double-click on the toggle switch between true and false.

Option 2 – Try checking your Add-ons

In this option, you need to start Firefox in Safe Mode and then check if the problem is fixed. If it is, you may have to check your Firefox add-ons as well as extensions as one of them might be the one that's causing the “Gah, Your tab just crashed” error.

Option 3 – Downgrade the Firefox version you’re using

It could be that the current version of Firefox you’re using has some issues so you might have to downgrade it, especially if you are already using the latest version. To downgrade your Firefox browser, go to the directory of the other versions and languages and select an older version that worked for you. After that, you have to disable automatic Firefox updates.

  • First, click the menu button and select Preferences.
  • Next, go to the Firefox Updates section under the General panel.
  • Then select the radio button labeled “Check for updates but let you choose to install them”. This will ensure that you will not have the same issue with the new update.

Note that this is only a temporary fix since updating your programs, including browsers.

Option 4 – Try sending Crash Reports

You might want to send crash reports to Mozilla. This way, Mozilla might come up with some fix to resolve the problem. All you have to do is type “about: crashes” in the address bar. This will list all the crash reports. Now send it to Mozilla using the built-in interface. Although this won’t instantly fix the problem, a lot of user finds it useful. And besides, the issue will get fixed in future releases or with minor updates.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Fix Windows 10 Error Code 0x800703e3

Error Code 0x800703e3, What is it?

Error Code 0x800703e3 is an error that arises on Windows 10, as well as on many of the past versions of the Windows operating system, dating back to Windows 7. It is an error that is associated with a number of different causes, and therefore, there are many different ways to attempt to resolve the error.

Common symptoms include:

  • Programs running slowly or locking up
  • Computer freezing or going to a blue screen
  • Report of an error message

In most cases, users experience Error Code 0x800703e3 when they attempt to install new software or upgrade their programs and operating systems on their Windows machine. Error Code 0x800703e3 is fairly simple to fix and many of the methods used do not require advanced computer skills or knowledge. However, if you have any difficulty in implementing the steps below on your device, it is recommended that you contact a qualified computer repair technician to assist you.

Solution

Restoro box imageError Causes

There are a number of different causes for Error Code 0x800703e3. The most common ones that Windows users experience are:
  • Incomplete installations interfering with system files
  • Outdated operating system or programs
  • Updates left unfinished for long periods of time
  • Manual cancellation of the installation process
  • Malware or viruses
  • Corrupted files in the operating system
  • Redundancy in the installations of a program on the device

Further Information and Manual Repair

As there are many different things that can cause Error Code 0x800703e3 to appear on your Windows device, there are many methods that you can use to attempt to resolve the error. While many of these are easy to complete for basic users, some of the methods below require familiarity with advanced computing techniques. If you have trouble using the methods below, contact a qualified Windows repair technician.

Here are the top ways to resolve Error Code 0x800703e3:

Method One:  Update Your Device Drivers and Registries

The best place to start in resolving Error Code 0x800703e3 is to open up your settings for your drivers and check to see if any updates are necessary. After updating your drivers, it is important to restart your computer to allow any changes to take effect.

Secondarily, you can also run the Windows Registry Repair tool to see if there are any system files in your library that can be fixed, removed, or added automatically by the repair wizard. Again, it is important that you restart your computer after the tool has finished its scan and repair process to ensure that all necessary changes become fully active and recognized by the system.

Method Two:  Check for System and Program Updates

If it has been a while since you last updated your software and operating system, open up the settings for your system updates. Always restart your computer after a system update has been completed to allow the necessary changes to take effect.

Remember that it is important to regularly update both your Windows operating system and your programs to ensure that there is not a backlog of updates to be completed.  This can help to keep your computer in optimum health and eliminate future errors during installations and standard operation of your computer.

Method Three:  Restore Your System

In some cases, the best way to address Error Code 0x800703e3 is to reinstall the Windows operating system on your machine. If the core issue of the error is that there is a missing or damaged system file, this is the best way to address the problem quickly and efficiently. Before you attempt to reinstall the Windows operating on your machine, make sure that all of your programs and information have been backed up in a secure manner so that you can restore these items after the installation is complete.

Method Four:  Remove Recently Added Programs

If you just began to experience the error after installing a new program, try removing the new program from your machine using the “uninstall” process, then restart your computer.

If you have any difficulty in completing the above methods on your own or if the problem has not been fully resolved using these methods, get in touch with a certified Windows technician who can help you to fix the issues at hand and get your computer up and running again.

Method Five: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
Read More
How to Fix Error Code 0x802400d on Your PC

Error Code 0x802400d - What is it?

The Error Code 0x802400d most often occurs when users attempt to use the Windows Update tool on their computers to move from one version of the software to another. In some cases, this error is more likely to appear on your computer during the process if you have not performed regular updates to the software as they have been available.

Common symptoms include:

  • Inability to finish the download of the necessary update to Windows 10
  • Incomplete installation of the desired Windows 10 update

While it can take additional time to deal with the issues that cause Error Code 0x802400d to appear on your computer, there are several steps that you can take to address the problem. These are fairly simple to perform and do not require advanced knowledge of the system to employ.

Solution

Restoro box imageError Causes

The most basic cause for Error Code 0x802400d is that there is a file or a process that is causing the update process to hiccup. In many cases, this error appears when a user attempts to begin the process of updating their computer if they have several stacked updates to perform. Computers that are several updates behind where they should be will display this error more often than computers that are kept on a schedule of recommended updates.

Further Information and Manual Repair

While there are multiple reasons why the Error Code 0x802400d may appear on your computer during the Windows Update process, there are several methods that can be used to attempt to resolve the problem on your own. These are generally easy to do and do not require advanced techniques. However, if you do not feel comfortable addressing the issue on your own, contact a qualified Windows repair technician.

Here are some of the best methods that users can employ to resolve Error Code 0x802400d:

Method 1:  Run the System Update Readiness Tool

There are a number of different processes, files, and settings that could cause Error Code 0x802400d to appear on your computer during the Windows 10 Update process. For this reason, the most efficient way to determine what the culprit is for your specific issue is to download and use the System Update Readiness function.

This tool is available directly from Windows. Although there are other tools available on the Internet that claim to be able to fix the problem, these can contain viruses and malware, so be cautious if you decide to employ these instead. There are also several versions of the tool on the Windows website, so be sure to download the version that matches the operating system and version of your computer.

Once you have downloaded the Readiness tool from the Windows website, allow it to run a scan on your system. At a minimum, this process will take about fifteen minutes to complete. Although you will see a progress bar at the bottom of the window, it does not always update effectively. Some users have reported that the update appears to stop when it is two-thirds complete. Continue to let the scan run if this happens, rather than canceling it out. Even if the progress bar doesn’t update, the scan is still running.

Method 2: Remove New Software and Re-Attempt the Update Process

If you have recently installed new software on your machine, it can sometimes cause problems with the update process. The best way to resolve this issue is to remove or uninstall the software, run the update process again, and then reinstall the software once the Windows system has been successfully updated.

If the above methods are not successful in resolving Error Code 0x802400d from your machine and you are still unable to complete the Windows 10 Update process or if you are not confident in your ability to complete these steps successfully on your own, get in touch with a qualified computer repair technician who is familiar with the issues surrounding Windows 10 in particular. Microsoft offers certifications for Windows repair technicians, so look for a professional who has the experience, skills, and knowledge necessary to adequately address Error Code 0x802400d on your machine.

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Read More
MS Edge, autoplay video blocking coming
Microsoft Edge may be about to win a lot of fans by introducing a new feature that it says could prevent one of the most annoying things about being online. A new update to the browser suggests it is looking at a way to block auto-playing videos by default when a user navigates to a website. People spotted a new entry to the Microsoft Edge Canary browser where the company tries out its in-progress updates, that suggests auto-playing videos may have had their day at last. The new addition, for Mac, Windows, and Linux systems, is called “Autoplay Limit Default Setting”, with the description suggesting that Microsoft Edge would set the media autoplay setting to "Limit" as a default - stopping videos from starting up when a user lands on a website. Currently, Edge offers two options for users to control media autoplay - "Allow" (the current default setting), where all videos on a website will play automatically with sound, and "Limit", where media won’t be autoplayed on sites that a user has previously visited. It appears that Microsoft is looking to test the feature in Canary before rolling it out to a wider user base - as blocking autoplaying videos can cause issues for some websites. The same Canary entry also hints at a future "Block" option, which would presumably stop any videos or media from playing when a user lands on a website. However, this feature, which is also listed as being available for Mac, Windows, and Linux systems, doesn't appear to be enabled as yet. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
Read More
A Quick Guide to Fixing the Entry.Dll Error

Entry.dll Error - What is it?

Entry.Dll is a type of Dynamic Link Library file. This file consists of small programs that are called to load and run desired applications. Just like any other dll file, the entry.dll file is also a shared file. It supports and is compatible with multiple applications. You may experience entry.dll error message on your PC, when the Windows cannot properly load the entry.dll file.  This error most often occurs during PC startup, application startup or while trying to use a specific function in your program. The enrty.dll error message is often displayed in either of the following formats:
  • “Entry.dll not found.”
  • “The file Entry.dll is missing."
  • “Cannot register Entry.dll."
  • “Cannot find C:WindowsSystem32\Entry.dll."
  • “Cannot start YAPC: Europe. A required component is missing: Entry.dll. Please install YAPC: Europe again."
  • “Entry.dll Access Violation."

Solution

Restoro box imageError Causes

The entry.dll file error may occur due to multiple reasons including but not limited to:
  • Corrupt entry.dll registry entry
  • Entry Dll file is not registered properly
  • Open source hardware failure  for example  a bad hard drive
  • Virus or malware infection
No matter what the underlying reason may be, it is advisable to repair and resolve the dll file error on your PC to ensure the program is accessible without any inconvenience.

Further Information and Manual Repair

Here are different ways to fix and resolve the Entry.dll error on your PC:

1. Re-Register Entry.dll File

When you install software that uses the Entry.dll, the software automatically registers that file for you. However, in some cases the dill file may not register properly and as a result you may experience the error Entry.dll not registered. In such situations it is advisable to use ‘Microsoft Register Server’ built-in utility to re-register the entry.dll file. This utility can be accessible in Windows XP, Vista, 7 and 8 through the command prompt. To get started, here’s what you need to do:-
  • Go to the start menu and type command in the search box.
  • Now press Ctrl and Shift together and hit the Enter key.
  • After that you will be prompted with a permission dialog box; click yes to continue.
  • Now type the following command: regsvr32 /u Entry.dll. Press enter to un-register the file.
  • Type the following command: regsvr32 /i Entry.dll and press enter again. This will re-register the file.
  • Close the command prompt window and try accessing the desired program supported my entry.dll file. If the program is accessible and you don’t encounter the error message, this means the error is resolved.

2. Update Outdated and Corrupt Device Drivers

Another method to fix this error is to update the device drivers that are incompatible, corrupt or outdated. Download the latest versions of the corrupt drivers and re-install them on your PC.

3. Clean the Registry to Remove Invalid Entry Files

The entry.dll file error can be related to problems in the Windows registry. The registry gets damaged when it gets overloaded with too many unnecessary and obsolete files such as junk files, bad registry keys, invalid entries and cookies. These files not only take up great deal of disk space but also damage the registry, system and dll files. You can clean the registry manually but it is time consuming and needs technical expertise. However, to repair the error right away in seconds download Restoro. This is a powerful Registry Cleaner integrated with an intuitive algorithm that detects and removes all types of registry issues on your entire PC in no time. It wipes out the unnecessary files and invalid entries, repairs dll files including the entry.dll file and restores the registry.

4. Scan for Malware and Viruses

Another cause of the entry.dll error can be malware and viruses. These malicious programs can also corrupt dll files. It is important to remove all of them from your PC to resolve the issue. For this you need to scan your PC with an antivirus. If you download Restoro, you don’t need to download an antivirus program. This is because Restoro includes multiple utilities including an antivirus too. You can run it to scan and remove all types of malicious programs like malware, viruses, spyware and Trojans on your system. Restoro also features a system optimizer. This utility boosts your system’s speed significantly ensuring your PC performs at its optimum level. It is safe, user-friendly and can be installed on any Windows versions. It has easy navigations making it quite simple to use by all levels of users. It is bug free and efficient. In just a few clicks you can resolve practically all PC related issues. To resolve entry.dll error on your PC, click here to download Restoro today!
Read More
Hive ransomware on Exchange servers

Hive ransomware has been targeting Microsoft exchange servers lately vulnerable to ProxyShell security issues in order to deploy various backdoors. Once the backdoor has been placed various attacks can be performed including but not limited to network reconnaissance, stealing admin accounts, taking valuable data, and even installing and deploying file-encrypting algorithms.

hive ransomware

ProxyShell wide abuse

ProxyShell is a set of three vulnerabilities in the Microsoft Exchange Server that allows remote code execution without authentication on vulnerable deployments. The flaw has been used in past by various ransomware like Conti, BlackByte, Babuk, Cuba, and LockFile.

Security vulnerabilities have been reported to be fully patched on May 2021 but how Hive was able to still be successful in exploiting PowerShell and infiltrating into the system there seems to be still some unpatched and open issues.

Hive

Hive has gone a long way since it was first observed in the wild back in June 2021, having a successful start that prompted the FBI to release a dedicated report on its tactics and indicators of compromise.

In October 2021, the Hive gang added Linux and FreeBSD variants, and in December it became one of the most active ransomware operations in attack frequency.

Last month, researchers at Sentinel Labs reported on a new payload-hiding obfuscation method employed by Hive, which indicates active development.

Read More
Error 0x80004001 Quick Fix Guide

What Is 0x80004001 Error Code?

0x80004001 is an error code that Windows users encounter quite commonly.

This error usually occurs when users try to update an old Windows application or attempt to run a certain application. When this error appears on the screen, the system automatically restarts to stop further processing. The error results in a blue screen after the system boots.

This blue screen is known as the Blue Screen of Death.

Error Causes

There are different files in the Windows operating system responsible for its smooth functioning. Sometimes problems like viruses or incorrect register entries corrupt or damage these files. This is when this 0x80004001 error appears.

Simply put, some of the most common causes that trigger 0x80004001 error are listed below as follows.

  • Corrupt or damaged EXE, VXD, DLL files of Windows
  • Incorrect entry of registry files
  • Presence of viruses or malware in the system
  • Corrupt or damaged system files
  • Unfinished application installation

Irrespective of what causes this error, it is of utmost importance to troubleshoot it as soon as possible.

Further Information and Manual Repair

While there are several ways of troubleshooting this error, the two most useful approaches have been listed below as follows.

  • This solution is for advanced users. Start your system and log on to it as the administrator. Click on the Start button. Now select All Programs->Accessories->System Tools. Finally, click on System Restore. In a new window, select the option “Restore My Computer to an Earlier Time”. Now click on Next. A list of restore points will be displayed. Choose the most recent restore point from this list and click “Next”. Now click next on the confirmation Window again. Once the restoration is finished, the computer will restart itself and you will observe that the error no longer appears.
  • This solution is for beginner or novice users. Download a 0x80004001 error repair utility available online. Install this program on your computer and use it to scan for the error in your system. When the scan completes, find if any feature allows you to fix errors. If yes, click on it. Now restart your computer again. You will notice that the virus has disappeared. It is a good idea to use error repair utilities because they scan the system, diagnose the error and then perform the repair.

Use any of the methods listed above to get rid of the 0x80004001 error once and for all.

Read More
Keyboard wont type numbers in Windows
As you know, you can find the number keys in two spots on your keyboard – one is above the letters while the second one is at the number pad. Recently, a number of users reported not being able to type any numbers on their keyboards while some reported that their keyboards only type numbers. This issue could occur on both sets of the number keys or on the one at the number pad. This is a rare situation and seldom happens to users. So if you are one of the few who experience the same problem then you’ve come to the right place as this post will guide you on what you can do to fix the keyboard issue. This issue is most likely due to a switched-off number pad, outdated or corrupted keyboard drivers, turned on mouse keys or it might have something to do with the physical connections. Whatever the cause is, here are some options you have to try to resolve the problem.

Option 1 – Try to enable Numlock

The first thing you can do to fix the issue with the keyboard is to enable the Numlock since one of the most common reasons for this kind of problem is where the keyboard won’t type numbers because the Numlock key is disabled. Thus, you have to enable this key by pressing it once to enable the number pad.

Option 2 – Turn off the Mouse key

  • From the Start Menu, go to Control Panel.
  • Navigate to Ease of Access Center.
  • Then select the option “Make the keyboard easier to use”.
  • Navigate to the option “Control the mouse with keyboard” and then uncheck the “Turn On Mouse Keys” option to turn off the Mouse key.
  • Click on Apply and then on OK to save the changes made.
Note: The problem with the keyboard could stem down to a simple issue in its settings so if you have successfully followed the steps for this solution then you should be able to fix the problem.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:
  • From the WinX Menu, open the Device Manager.
  • In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.
Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.
  • After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.
Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Keyboard from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.
Read More
Something went Wrong. Try to reopen later
Windows update issue may come up when the configuration for windows update service is not properly configured or this error can also come up when there is corrupt windows installation. Before trying any of the given solutions to this error try first to clean boot your Windows and turn off any 3rd party utility application. If this method fails move to the provided solutions.
  1. Change startup type of UOS service to automatic

    UOS or The Update Orchestrator Service is essential for proper Windows updates. If this service is by any means turned on manual it could be the reason for error since it can create incompatibility between OS modules, if this is the case, setting it to automatic will solve the issue. Press CTRL + SHIFT + ESC on your keyboard to bring the task manager up and click on the services tab. In the services find orchestrator service, right-click on it, and from the list of startup types choose automatic. Click on APPLY and reboot your computer.
  2. Try to fix it in the command prompt

    If the above method failed, try fixing the issue via command prompt. Press ⊞ WINDOWS + X to bring up the secret menu and start command prompt (administrator) In the command prompt write these lines one after another as they are finished: net stop bits net stop wuauserv net stop appidsvc net stop cryptsvc Ren %systemroot%SoftwareDistribution SoftwareDistribution.bak Ren %systemroot%system32catroot2 catroot2.bak Net Start bits Net Start wuauserv Net Start appidsvc Net Start cryptsvc After all this, reboot your system and check if updates are working properly.
  3. Try to fix it via registry editor

    Press ⊞ WINDOWS + R to bring run and type in it RegEdit, press ENTER find Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UsoSvc in the right part, find key START and change its value to 2 Reboot your system
  4. Try with a new user account

    If by any chance user account data is corrupted this may be the reason why we have this error. Create a new administrator user account Shut down your computer Turn in back ON and log in with the new account
  5. Perform SFC scan

    Press ⊞ WINDOWS + X and choose command prompt (administrator) type in: sfc /scannow This may take a while, sit back, let it finish, and try again windows update
That is all considering this particular error, we certainly hope that you have managed to fix it using any of provided solutions!
Read More
Sites for COVID-19 information
Living in today's world sadly is still living in the COVID-19 pandemic. It has been more than a year and sadly pandemic is still very strong and we are battling it on a daily basis. Governments all over the world are trying to battle pandemics in their own way with their own ideas and prevention measures. We as individuals can not very much influence how will the pandemic itself go but fortunately in this modern age of information we can at least follow and be in the loop at the current state of the situation regarding it. Today instead of having a troubleshooting article or tips and trick for your PC we are doing something else but in the domain of internet technology, you know, just to keep everything still IT related ???? Below you will find websites with small descriptions of what they do to keep yourself informed and hope to get over this dreadful pandemic.
  1. The WHO’s COVID-19 Dashboard

    If you are interested in real-time COVID-19 information about active cases, death tool so far, new cases and the number of vaccines administrated so far I would recommend WHO's dashboard. How WHO is a non-government institution composed of doctors from all over the world with just a single goal in mind, to help and put an end to this pandemic is a great non-biased source of information on the current state of virus spread.
  2. Vaccine Finder

    Please be aware that Vaccinefinder is working only on the territory of the United States of America. The reason why it was included in this list is that basically it is a great idea and I hope to see this site expand on other world regions or at least that inspires the emergence of another worldwide website with this type of content. If you live in the USA, this site will be a great help since you can track where and how many shots are distributed to states and even towns in America.
  3. COVID tracking project

    This site is also for U.S. residents, this time it is about tracking cases in each state with details and statistics. If you are interested in more detailed statistics of hospitalized patients per state or overall you are just interested in statistics about the pandemic in the U.S. this site might provide all the information about your needs.
  4. NPR

    On national public radio or NPR for short, there is a special section devoted to the coronavirus where new articles about pandemic are released daily with new information and new findings on how to battle it and the current state of things. A great informational site to keep up with the current state of things.
  5. Google's COVID-19 page

    Google has not been inactive during this pandemic and on its page specially dedicated to the COVID-19 virus you can find a lot of free information updated daily. From safety and prevention tips to data about pandemics there is a lot of ground covered on-page and we recommend at least going through the prevention section to inform yourself how to keep yourself and others safe.
  6. Coronavirus tracker

    This daily updated chart can show how many cases and deaths are from chosen time period all in form of a chart, you can see charts for each country in the world how COVID cases rose or dropped along with the death tool it brought.
There you go, 6 websites to track and inform yourself about this dreaded pandemic which has managed to change the world and people's lives forever, sadly on the bad side.
Read More
Can't Connect to Blizzard Battle.net App
Blizzard is one of the most beloved game company which brought some of the most and greatest titles in PC gaming. Blizzard has released its own launcher in which you can launch games, sadly sometimes launcher does not want to work and fails to connect. If this happens to you be sure to:
  1. Reset your network devices to make sure your router hasn't become flooded with data.

    Power cycling your modem and router allows them to reset and re-establish a connection to your ISP. Follow these steps to completely power cycle the devices in your network connection:Note: If your modem has a battery backup, you will need to take the battery out or use the reset button on the modem.
    1. Shut down all computers connected to the modem/router.
    2. Power down and unplug the modem and the router if you're using one.
    3. Allow to sit for 60 seconds unplugged.
    4. Plug in and turn on the modem and router, and allow them to completely boot up until the front panel connection lights on the modem show a steady connection.
    5. Start the computer and allow it to completely boot up.
  2. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.

    If you're experiencing issues with your low-speed or wireless internet connection, follow the steps below to troubleshoot the problem.
    1. Try plugging your computer directly into your modem.
    2. Shut down other programs that access the internet, such as other games or download programs.
    3. Satellite, mobile phone, and WiMax internet connections are not stable connections and may cause further connection issues when playing Blizzard games. If possible, consider switching to a more stable connection.
  3. Update your drivers and operating system to resolve any compatibility issues.

    Out-of-date drivers and operating systems can cause a variety of issues and are one of the first things to check when a game is having problems. The instructions below will help you check and update your drivers.
    • Even new computers can have out-of-date drivers and operating systems because updates are released routinely.
    • Some games and programs might run fine on a system with old drivers, but outdated drivers can still create technical issues with specific games or programs.
    • Check our supported video cards articles to make sure your hardware is compatible:
    Refer to the steps below to update drivers and software for your operating system.
  4. Release and renew your IP and flush your DNS to resolve any network conflicts.

    1. While on the desktop, press Windows Key and type CMD.
    2. Right-click Command Prompt and select Run as administrator.
    3. Type ipconfig /release in the command prompt.
    4. Wait a few seconds for a reply that the IP address has been released.
    5. Type ipconfig /renew in the command prompt.
    6. Wait a few seconds for a reply that the IP address has been re-established.
    7. Type ipconfig /flushdns in the command prompt.
    8. Close the command prompt and attempt to make a connection.
  5. Close all other applications to resolve software conflicts and free up resources.

    Before trying the steps below, close unnecessary programs and restart your computer. Identify Problematic Startup Items
    1. Press Ctrl+Shift+Esc to open the Task Manager.
    2. Click More Details.
    3. Select the Startup tab.
    4. Right-click on each item and select Disable.
    5. Restart the computer.
    If this resolves the issue, enable the startup application one at a time to determine which one is causing the problem. You will need to restart between each application you enable. Note: To re-enable startup applications, follow steps 1-4 and select Enable.
  6. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.

    1. Close Blizzard processes.
      1. Press Ctrl + Shift + Esc to bring up the Task Manager.
      2. Click the Processes tab.
      3. Select all Agent, Blizzard Battle.net desktop app, and game processes, and click End Process.
    2. Navigate to the folder containing the Battle.net directory:
      1. Press Windows Key + R to open the Run dialogue.
      2. Type C:\ProgramData\ into the Open field and press Enter.
    3. Delete the Battle.net folder.
    4. Run Battle.net and update the game to see if the issue persists.
    If the error persists after you try these steps, another program may be causing the problem. Restart your computer and delete the Battle.net folder one more time.
    Note: The above steps may cause the Blizzard Battle.net desktop app to forget game install locations. If your games can’t be found, you will see Install on the Blizzard Battle.net desktop app game tab instead of Play. To find your installation, click Locate this game or run the game launcher.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status