If you are trying to install Office but got an error saying, “Something went wrong, Sorry we ran into a problem” with error codes 12002-4, 12007-4, or 12152-4 instead, this indicates that you have a problem with your internet connection. Aside from internet connection issues, the problem could also be due to some programs that block the installation files to be downloaded so when they time out, you get these error codes.
There are several options you can try to fix the 12002-4, 12007-4, or 12152-4 error codes. You can try to install Office offline or turn off the proxy server or VPN (if you’re using one). You can also try to temporarily disable your antivirus program or Firewall. Refer to the given potential fixes below to troubleshoot and fix the problem.
The first thing you can do if you encounter the error codes 12002-4, 12007-4, or 12152-4 when installing Office is to download an offline copy of Office especially when you’re certain that your internet connection is slow. Once you’ve downloaded it, install it again. The offline installer will download both the 32 and 64-bit versions of Office. Keep in mind that you must download the correct version.
The first thing you can do is to try disabling the Proxy server as it might be the reason why you’re getting error 0x80244022 for Windows Updates. To disable the proxy server, refer to the steps below.
Note: If you are using a third-party proxy service, you have to disable it. In addition, if you are also using a VPN, you can try to disable it as well.
As mentioned earlier, the downloading of the installation files could be blocked by either the antivirus program or Firewall or it could be both especially when the link seems suspicious. To fix this problem, you have to disable both the antivirus like Windows Defender and the Firewall or any third-party software you might be used temporarily and then download the installation files again. Once the download is completed, make sure to turn on the antivirus program and the Firewall again. On the other hand, you can also try downloading in a different location which also means that you have to try a different network. It could be that the load on the current system is too high which is why it’s not able to offer enough bandwidth to download the installation files of Microsoft Office.
This error code occurs when users fail to activate their Windows operating system. It is one of the more popular Windows error codes since it affects many versions of Windows including Windows 7, Windows 8.1, and Windows 10. Error code 0x8007007b has common symptoms which include the following:
Windows error codes such as Error code 0x8007007b can be a complicated issue, requiring the use of technical knowledge and skills. For this reason, we have listed instructions in the simplest of forms to enable even average users to successfully complete manual repair methods that will resolve error code 0x8007007b.
The same approach has been applied to all our error code solutions. See also Error Code 0x00000024 and Error Code 0x80004005.
Below are the two main methods for correcting this issue.This method involves the use of a Multiple Activation Key (MAK) instead of the Key Management Service (KMS) to activate the Windows operating system you intend to use on your PC. This manual repair method requires the use of Command Prompt so ensure you follow the instructions provided carefully so as to avoid the risks of causing harm to your system.
Attempt to activate your Windows installation once you’ve completed the exact instructions above. If you are unable to complete this process, consider getting help from a Windows repair technician or simply move to the next manual repair method listed below.
System File Checker (SFC) enables Windows users to scan and repair errors or corruption on system files. Since such errors within your system files can cause error code 0x8007007b to occur, follow the steps below to fix this error code.
The System File Checker tool will begin scanning your machine for corrupted or missing files in need of repair. If these files are found on your system, the tool will repair and replace them. Once this is done, restart your computer then check to see if you can now activate your Windows operating system.
If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.
ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
%USERPROFILE%Downloads
Music – {1CF1260C-4DD0-4ebb-811F-33C572699FDE} Pictures – {3ADD1653-EB32-4cb0-BBD7-DFA0ABB5ACCA} Videos – {A0953C92-50DC-43bf-BE83-3742FED03C9C} Documents – {A8CDFF1C-4878-43be-B5FD-F8091C1C60D0} Desktop – {B4BFCC3A-DB2C-424C-B029-7FE99A87C641}
HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindows