Fix Error 0x800F0923 in Windows 10

What is Error Code 0xC004C003?

Error code 0xC004C003 has to do with activating Windows 10 after a clean install. This problem has been a frequent nuisance to users trying to update from Windows 7 or 8.1 following the invite path they got from Microsoft.

Solution

Error Causes

There are several problems that may have caused error code 0xC004C003. The most common of them are:

• The product key entered was invalid, and cannot be used to activate the new OS.
• The user followed the proper installation procedure, but the Windows update servers were too busy to handle the activation at that moment.
• The free upgrade invitation was followed but after the reinstallation, the copy of Windows 10 was still not activated.
• The user tried to perform a full clean install of Windows 10 instead of upgrading from Windows to Windows 10

Further Information and Manual Repair

A lot of solving error code 0xC004C003 has to do with the method in which the user has tried to update the system. If one decided to try and update the program before being invited to do so by the update manager, he must wait. Unfortunately, if one chooses to do it on his own and download a clean install, he was never given a product code to authenticate the process. There are two options to address error code 0xC004C003 — either restore to the previous Windows Operating System or call Microsoft (or visit their Website) and purchase a product key. The Windows update servers are very busy. There are lots of Microsoft users around the world, and the servers are doing their best to get to each and every one of the users as fast as possible, but they can only move at a certain speed. Your best bet is to sit back and wait a while. But what if you were invited, and properly downloaded Windows 10, then decided to do a clean install? It is advised that one do not try to enter Windows 7 or 8.1 serial code as this will not work. However, unlike the problem above, these users will NOT need to purchase a product key. According to Microsoft Support Staff, the installation servers are also very jammed because of the high numbers of installations going on right now. No matter what posts you may read, the key IS genuine, and it is NOT blocked, broken, or invalid. To check if Windows has been properly activated, open the Command Window. Make sure you are logged into an administrator profile; otherwise this check will not work. Type in “slmgr.vbs/ato” and click Enter and then wait. While waiting, the command will check on the status of the activation. Windows Script Host will open and show whether or not it is activated. A lot of users have reported that the activation did not work for the first few times. However they later reported after some more attempts, no issue was found in the way the operating system updated and that the activation process went smoothly. This is most likely due to the overload on the Windows Update servers, so bear with Microsoft. Users have reported that when trying to correct error code 0xC004C003, they have followed the upgrade path and then been told by Microsoft that the key was invalid and they had to purchase a new one. If the upgrade path provided by Windows 7 and Windows 8.1 is correctly followed then there is nothing to worry about Just wait a while and try it again. If there are prolonged issues, speak with a technician by visiting the Microsoft website and contacting the help center by calling the number provided. Give them all relevant information and they will be sure to help accordingly. The best solution to fix error code 0xC004C003 is to wait. In essence, the user will be waiting to reenter the same product key. According to Microsoft, and many user posts found online, it is recommended to wait a while and then try to activate again. This seemed to be an answer to most users' problems, and seem to work just fine. If the problem persists, take it to a windows repair technician to have it sorted out. If that does not work, use a powerful automated tool to fix the problem.

What is SYNTP.SYS file? it is a system file created by Synaptics Touchpad drivers that are responsible for all the gestures and tracking users’ touch on the Touchpad. However, what happens when this driver fails? Well, it’s either that your touchpad will partially stop working or it will completely stop working at all. And in such cases, you will encounter the SYNTP.SYS Blue Screen error along with any of the following error codes:

• IRQL_NOT_LESS_EQUAL
• KMODE_EXCEPTION_NOT_HANDLED
• INVALID_PROCESS_ATTACH_ATTEMPT

To resolve the problem, use the instructions given below as a reference.

Option 1 – Run the Memory Diagnostic Tool to check for Memory leaks

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 2 – Try reinstalling the Synaptics Driver

You might want to reinstall the Synaptics driver to resolve the SYNTP.SYS Blue Screen error.

• Tap the Win + R keys to open the Run dialog box.
• After that, type “appwiz.cpl” in the field and hit Enter to open the Programs and Features section in the Control Panel.
• Next, you have to look for the “Synatics Point Device driver” and right-click on it, and then click on Uninstall to remove it from your computer.
• Restart your PC and then check for updates under the Windows Update section.
• After that, it will find the latest available and stable Synaptics driver and then install it.
• Then click the “Check or Updates” under the Windows update section and it will automatically look for the latest available Synaptic driver and install it for you.
• Now restart your PC and for the changes to take effect.

Option 3 – Try to run a System File Checker scan

You can also try to run a System File Checker or SFC scan in order to scan your computer for corrupted files that might be the cause behind the Error 0x80000003. Once it finds any corrupted system files, it will automatically fix them. To run System File Checker, here’s what you have to do:

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer after the scan is completed.

Option 4 – Perform a System Restore

Performing System Restore might help you in fixing the SYNTP.SYS Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the SYNTP.SYS errors. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 6 – Use the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like SYNTP.SYS Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Code 34 - What is it?

Code 34 is one of the several Device Manager error codes. This error code indicates that a hardware device on your PC is not properly configured.

This usually occurs when the device installed on your system is a non-plug and play. Non-plug and play devices don’t configure automatically and require manual configuration from the users end.

Error code 34 is usually displayed in the following format:

“Windows cannot determine the settings for this device. Code 34”

Solution

Error Causes

Error code 34 may be triggered due to several reasons like:

• Improper device configuration
• Missing or outdated drivers

Device Manager error codes like code 34 are easy to fix. These error codes don’t indicate any serious PC problem, nor are they fatal like blue screen of death error codes.

Nonetheless fixing it immediately is advisable to ensure the proper functioning of the plugged-in hardware device. If you don’t resolve it, you may not be able to use the device.

Further Information and Manual Repair

When PC users experience error codes like code 34, they instantly think of hiring a professional for repair especially if they lack technical understanding.

If you are not a technical whiz and you are also thinking of hiring a professional for the repair job, then don’t! Here’s why, to begin with, Device Manager error codes can be resolved easily, better yet you can fix it by yourself without spending a dime even if you are not technically sound.

To help you, below is a list of easy and effective repair solutions for error code 34. Try them to resolve the issue.

Method 1 - Configure the Device by Using Device Manager

This is one of the best ways to resolve error code 34 on your system. The procedure will take 5 to 7 minutes. Simply follow the steps illustrated below to configure the problematic device on your PC.

1. First off, go to the start menu
2. Now type Device Manager in the search bar and press enter to continue
3. Now in the Device Manager locate the problematic device and click on it
4. Click on the resources tab to change the resource settings
5. Now click on the Use Automatic Settings check box
6. After that click on the Settings based on the tab and then click on the hardware configuration of the device you want to change
7. Press resource type in the resource settings box to make further changes
8. Once that is done, click change settings and type a new value for the resource type

Method 2 - Consult the Hardware Manufacturer for Resource Settings

You may not be able to configure resource settings for some devices in such an event it is advisable to consult your hardware manufacturer. Your hardware manufacturer can provide you with specific resource settings. Follow the manufacturer’s instructions to repair error code 34.

If the error continues to persist even after device configuration, then the problem may be linked to driver corruption. In that case, try method 3.

Method 3 - Download DriverFIX to Update Drivers Automatically

Whether code 34 is caused by outdated or corrupted drivers, simply download DriverFIX to resolve. DriverFIX is an advanced and user-friendly software program deployed with an intelligent programming system.

The software scans your PC to detect all problematic drivers. It finds and matches the latest and compatible versions and then updates the drivers accordingly that too automatically and on a regular basis.

Click here to download DriverFIX to repair Device Manager error code 34 on your PC automatically.

Windows 11 will bring some old applications in new looks and some will get additional features as well. One of the old apps that will get new stuff is a calculator. The calculator was always a way to go application for quick calculations but Microsoft aims to expand on that and make the calculator a little more useful. The first thing that you will notice is the calculator look, the calculator has now an application theme setting that allows you to change the look of the application. It comes in standard and professional mode as usual but this time calculator will come with features that will enable it to handle some programming and engineering tasks. The new calculator features a full graphing mode that lets you visually analyze a graph to identify key features. It also packs a deep converter that can switch between more than 100 units and currencies.

Other Windows 11 apps

A new snipping tool will be delivered with this latest update as well packed with new functionality. We have covered new features of the snipping tool in another article, if you are interested you can find the article here: https://errortools.com/windows/new-snipping-tool-redesigned-in-windows-11/ Mail and Calendar apps will also get a redesign, sadly all redesign that they will include will be of visual nature to fit in the overall Windows 11 theme, functionality will remain the same.

NoteHomepage (by MyWay) is a browser extension that may be bundled with other free software that you download off of the Internet, or delivered via other advertising means. When installed NoteHomepage will set the homepage and search engine for your web browser to http://search.myway.com. While installing this extension will gather information from your browsing sessions, including website visits, clicked links, and sometimes even private information, that it later sends back to display unwanted ads into your browser. Several anti-virus scanners have marked this extension as a Browser Hijacker and are therefore not recommended to keep on your computer. It is considered potentially unwanted, and many users wish to remove it, so it is flagged for optional deletion.

About Browser Hijackers

Browser hijacking is a form of unwanted software program, usually a web browser add-on or extension, which then causes modifications in the web browser’s settings. Browser hijacker malware is developed for many different reasons. Generally, browser hijacking is utilized for earning advertising revenue from forced advert mouse clicks and site visits. Even though it might seem harmless, these tools are designed by malicious individuals who always look to take full advantage of you, so that they can earn money from your naivety and distraction. Some browser hijackers are programmed to make certain modifications beyond the browsers, like altering entries on the system registry and letting other malware further damage your machine.

Find out how to identify a browser hijack

Below are some signs and symptoms that suggest your browser has been hijacked: the home page of your browser is changed unexpectedly; your browser is constantly being redirected to adult websites; the default search engine is changed; you are getting browser toolbars you have never noticed before; never-ending pop-up advertisements show up and/or your web browser popup blocker is disabled; your web browser gets sluggish, buggy, crashes regularly; Inability to navigate to certain websites, particularly anti-malware and also other security software websites.

So how exactly does a browser hijacker infect a computer?

Browser hijackers might use drive-by downloads or file-sharing networks or an e-mail attachment in order to reach a targeted PC. They could also come from add-on programs, also called browser helper objects (BHO), web browser plug-ins, or toolbars. Browser hijackers sneak into your computer in addition to free software application downloads also that you unknowingly install alongside the original. A good example of some infamous browser hijackers includes Babylon, Anyprotect, Conduit, SweetPage, DefaultTab, Delta Search, and RocketTab, however, the names are regularly changing. Browser hijackers will affect the user’s web surfing experience severely, track the websites frequented by users and steal personal information, cause difficulty in connecting to the web, and eventually create stability problems, causing software programs and systems to crash.

Learn how to remove browser hijackers

Some hijackers can be removed by just uninstalling the corresponding freeware or add-ons through the Add or Remove Programs in the Windows control panel. But, many browser hijackers are difficult to get rid of manually. No matter how much you try to get rid of it, it might keep returning again and again. Additionally, manual removals demand in-depth system knowledge and thus can be a very difficult job for novices. Industry experts always suggest users remove any malicious software including browser hijacker with an automatic malware removal tool, which is easier, safer, and quicker than the manual removal method. Employ a PC optimizer along with your anti-malware software to solve various registry issues, remove computer vulnerabilities, and boost your computer performance.

Download the software in Safe Mode with Networking

If the malware is set to run immediately when Windows starts, stepping into safe mode may block the attempt. Just minimal required applications and services are loaded whenever you start your laptop or computer in Safe Mode. To launch your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, follow the instructions below. 1) At power on, hit the F8 key before the Windows splash screen begins to load. This would invoke the “Advanced Boot Options” menu. 2) Select Safe Mode with Networking with arrow keys and press ENTER. 3) As soon as this mode loads, you should have an internet connection. Now, get the malware removal software you want by utilizing the web browser. To install the program, follow the directions in the installation wizard. 4) Immediately after installation, run a full scan and let the software remove the threats it discovers.

Switch over to an alternate browser

Some viruses may target vulnerabilities of a particular web browser that obstruct the downloading process. If you’re not able to download the anti-virus software program using Internet Explorer, this means malware is targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser such as Firefox or Chrome to download the antivirus program.

Run anti-virus from a pen drive

To successfully get rid of the malware, you have to approach the problem of installing anti-malware software on the affected computer system from a different perspective. Adopt these measures to run the anti-virus on the affected computer system. 1) Download the anti-malware software on a virus-free computer. 2) Plug the USB drive into the clean computer. 3) Double click on the downloaded file to open the installation wizard. 4) Select flash drive as the location when the wizard asks you exactly where you wish to install the application. Follow the on-screen instructions to finish the installation process. 5) Remove the flash drive. Now you can utilize this portable anti-malware on the affected computer. 6) Double-click the anti-malware software EXE file on the USB drive. 7) Press the “Scan” button to run a full computer scan and remove viruses automatically.

Technical Details and Manual Removal (Advanced Users)

To eliminate NoteHomepage manually, navigate to the Add or Remove programs list in the Windows Control Panel and select the program you want to get rid of. For web browser plug-ins, go to your web browser’s Addon/Extension manager and choose the add-on you want to disable or remove. You might also want to reset your home page and search providers, as well as clear your web browser cache and cookies. Finally, check your hard disk for all of the following and clean your Windows registry manually to remove leftover application entries after uninstalls. Please be aware that this is for professional users only and could be challenging, with incorrect file removal resulting in additional PC errors. In addition to that, certain malware is capable of replicating or preventing deletion. You’re advised to do this procedure in Windows Safe Mode.

Sysdata.xml Error Code - What is it?

To develop a good understanding of the Sysdata.xml error code, it is first important to learn what is sysdata.xml file and its function. Sysdata.xml is a type of XML file. The .XML file extension is an Extensible Markup Language file. XML-based formats have now become the default for many office productivity tools including Microsoft Office and LibreOffice. Furthermore, it has also come into common use for the interchange of data over the internet. Sysdata.xml error code usually pops up when .XML based applications are unable to run and crash while loading. This is a type of BSoD (Blue Screen of Death) error code. Common symptoms include:

• System freeze
• The screen turns blue
• Sudden system shut down

Solution

Error Causes

The Sysdata.xml error code is triggered due to multiple reasons such as:

• Faulty hardware
• Malware or viral infection
• Registry issues

No matter what the reason may be, it is advisable to fix this error code right away without any delays. This is a fatal error and can result in a system crash and loss of data. And recovering valuable lost data is the hardest.

Further Information and Manual Repair

Here are some of the effective and easy do it yourself methods to resolve this error on your system:

Method 1: Fix Faulty Hardware

Hardware issues may arise due to many reasons like manufacturing issues or voltage fluctuations. Electrical storms can cause power surges which may affect the hardware causing it to fail. The best way to resolve this is to download the latest drivers for the problematic devices or alter the device configuration in the BIOS setup program.

• To reconfigure the BIOS simply restart your PC and before Windows starts, press Del Key to access your BIOS.
• Now find the factory reset option.
• Select the option and press the button to load your factory defaults.
• After that save changes and confirm your selection.
• Reboot your PC to activate the changes.

Method 2: Scan for Viruses

Sometimes viruses and malware can disguise themselves in the .XML files which can cause them to get corrupted. To resolve the issue, it is advisable to download a powerful antivirus and scan your entire PC for viruses. Remove the detected viruses to resolve the Sysdata.xml error on your system.

Method 3: Repair the Registry

If the registry is not cleaned frequently, it loads with unnecessary and obsolete files like the junk files and cookies. These files clutter and damage the registry and eventually corrupt it and the important files like .XML files stored in it. To resolve the issue it is recommended to download Restoro. It is a user-friendly and powerful PC Fixer embedded with a registry cleaner. It scans your entire PC for registry-related errors and removes them immediately. It cleans the cluttered registry and restores the damaged files thereby repairing the issue right away. Click here to download Restoro.

As you know, one of the useful and efficient utilities in Windows 10 is the DISM tool. It can be used with the Command Prompt command line which allows users to carry out various tasks. However, there are instances when the DISM tool could encounter some errors when you try to execute a command. One of these errors is the one that states, “The component store has been corrupted”. This kind of DISM error is due to an error in the image file. When you encounter the DISM Error 14098 when running the DISM tool, you will see the following content in the command line:

“C:>Dism /Online /Cleanup-Image /RestoreHealth /Source:c:testmountwindows /LimitAccess Deployment Image Servicing and Management tool Version: 10.0.10586.0 Image Version: 10.0.10586.0 [==========================100.0% Error: 14098 The component store has been corrupted. The DISM log file can be found at C:WINDOWSLogsDISMdism.log C:>”

There are several fixes you can check out to fix the DISM Error 14098, “The component store has been corrupted”. You can try to run the Restore Health command or reset the Windows Update components, or whitelist the dism.exe in your antivirus program, as well as try to uninstall any recently installed updates. Follow the options provided below for more details.

Option 1 – Run the Restore Health command in a Clean Boot State

• First, you need to put your computer in a Clean Boot State.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now open Command Prompt with admin privileges.
• Then type and enter this command to execute it: Dism /Online /Cleanup-Image /RestoreHealth
• Wait until the process is completed and restart your computer.

Note: If the Restore Health command fails, you can use the “/StartComponentCleanup parameter” by executing this command: Dism /Online /Cleanup-Image /StartComponentCleanup

Option 2 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
  • ren C:/Windows/System32/catroot2/Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 3 – Whitelist the “dism.exe” in your antivirus program

The DISM error 14098 might also be caused by your antivirus program which could be interfering it from running. To fix this, you have to whitelist dism.exe. How? Refer to these steps:

• Open the Windows Defender Security Center from the system tray area.
• Next, click the “Virus & threat protection” option and then open the “Virus and threat protection settings”.
• After that, scroll down until you find the “Exclusions” and click on the “Add or remove exclusions” option.
• Then click the plus button and select the type of exclusion you want to add and from the drop-down list, select Folder.
• Next, navigate to this path and select the WinSxS folder: C:/Windows/WinSxS
• When a User Account Control or UAC prompt, just click on Yes to proceed.

Option 4 – Try to uninstall recently installed updates

There are times when some Windows Updates affect some mechanism internally when you update your Windows 10 computer. As a result, it causes issues with other components of the operating system which could be the reason why you’re getting the DISM error 14098.

• Go to Settings and select Update and Security > Windows Update.
• From there, click on the “View update history” option and then click on the “Uninstall Updates” option.
• This will open a new window that contains the list of installed Windows Updates.
• Now right click on the Windows Update you wish to uninstall and click Uninstall.

If you have set a static IP address manually in your Windows 10 computer and you encounter an error saying, “This operation failed as no adapter is in the state permissible for this operation”, then you won’t be able to connect to any network. Many users have reported that they were unable to connect to any network after they set their IP addresses manually and all they see is a red cross symbol on the network icon located at the left-hand side of the taskbar. And upon trying to release the IP configuration and renew the address using Command Prompt or Windows PowerShell, they are getting the error instead. Users also noted that their internet connection is fine since they were able to connect to their Wi-Fi connection on their mobile devices. However, they find it hard to connect to the internet using their PCs. To fix this issue, here are some possible fixes you can check out. Make sure to follow each one of the instructions carefully.

Option 1 – Try to run the Internet Connections troubleshooter

As you were not able to connect to your internet connection using your PC, you can try to run the Internet Connections troubleshooter as it might resolve the problem. Refer to the following steps to run this troubleshooter:

• Tap the Win + I keys to open Settings.
• After opening Settings, go to Update and Security.
• Next, navigate to the Troubleshoot pane and select the Internet Connections section and click the Run Troubleshooter button to get started.
• Wait until the troubleshooter is finished doing its job and then try connecting to your network again.

Option 2 – Try to perform Network Reset

As pointed out, the “This operation failed as no adapter is in the state permissible for this operation” error occurs due to the static IP you’ve set. Thus, to fix it, you can try to perform a Network Reset. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:

• Tap the Win + I keys to open Settings.
• From there, go to the Network and Internet section.
• Next, scroll down and look for “Network Reset” under the status pane.
• After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

Option 3 – Try to update or rollback or uninstall the Network drivers

You might also want to update, roll back, or disable your Network drivers to fix the “This operation failed as no adapter is in the state permissible for this operation” error.

• Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
• After that, restart your PC and see if it helped in fixing the netio.sys Blue Screen error.

Option 4 – Try to reset Winsock, TCP/IP & Flush DNS

You might also want to try resetting Winsock, TCP/IP, and flushing DNS might help you resolve errors. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 5 – Temporarily disable Firewall and third-party antivirus Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Dism.exe error 1392 is usually displayed whenever a file or directory is corrupted, and unreadable. The location specified in the error message states that some temporary files are corrupt. Since the files are only temporary, you could delete the mentioned file in the error message and check if the issue persists. The error is caused by missing system files or broken corrupt data, which should be fixed as soon as possible. Taking action should prevent further hardware and app damage, as this can lead to system crashes, data loss, or hardware failure in most cases.

1. Temporarily disable the antivirus program

   Antivirus applications are well known that they can detect certain things as false positives and quarantine them or cut their system access, to make sure that this is not the case in this situation, disable your antivirus and try the operation again.

2. Perform an SFC scan

   Press ⊞ WINDOWS + X to open the windows menu Click on Command prompt (admin) In the command prompt window type: sfc /scannnow and press ENTER Wait for the operation to complete Reboot

3. Run Check disk to check and fix disk errors

   Press ⊞ WINDOWS + X to open the windows menu Click on Command prompt (admin) In the command prompt window type: chkdsk /f c: where c: is hard drive with issue and press ENTER

4. Scan your computer for malware

   Malware and other malicious software can be a problem for this type of behavior, run your security's software scan on the whole system and remove any found malware.

5. Perform a system restore

   If anything else failed run system restore and bring Windows back to a date when everything was working fine.

As you can notice in Blue Screen errors, most of them point out a file that’s related to the errors. One of these files is the Storport.sys file which is a system file related to the storage of data in the storage unit of a computer. This file is created by the Microsoft Storage Port Driver. So if this file ends up getting dragged on Blue Screen errors, there can be a number of reasons for why it’s happened. Blue Screen errors related to the Storport.sys file may include conflicts with the hardware, incompatible firmware issues, corrupted drivers, missing or corrupted system files, to name a few. Here are some of the common Blue Screen errors related to the Storport.sys file:

• KMODE_EXCEPTION_NOT_HANDLED
• KERNEL DATA INPAGE
• PAGE FAULT IN A NONPAGED AREA
• SYSTEM THREAD EXCEPTION NOT HANDLED
• IRQL NOT LESS OR EQUAL
• SYSTEM SERVICE EXCEPTION

Microsoft Windows is the one that provides the Storport.sys file a storage port driver that is suited especially for the use of high-performance buses like fiber channel buses and RAID adapters. There are a number of advantages in using Storport instead of the SCSI Port, according to Microsoft:

• “Improved performance, both in terms of throughput and the system resources that are utilized.
• Improved Miniport driver interface that addresses the needs of high-end storage vendors, particularly host-based RAID and fiber channel vendors.”

If you encounter any of the above-mentioned Blue Screen of Death errors, then here are some troubleshooting options that might help but before you get to them, you can try to perform a System Restore first especially if you have the habit of creating System Restore points. This might fix the problem. To perform a system restore, refer to these steps:

• First, tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first. In addition, you also have to boot into Safe Mode with Networking before you carry out the troubleshooting steps below.

Option 1 – Try to update or rollback your device drivers

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties. Note that the main drivers that might be the cause behind the Storport.sys Blue Screen error will be listed under the “ID ATA/ATAPI controllers” section as well as the “Storage controllers” section.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver. Option 2 – Try to recreate the Storport.sys file If the first option didn’t work, the next thing you can do is to recreate the Storport.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.

• Boot your Windows 10 PC in Safe Mode.
• Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
• From there, look for the file named sys and rename it to Storport.old.

Note: As you can see, the file’s extension has changed from .sys to .old.

• Now restart your computer and check if the Storport.sys Blue Screen error is now fixed.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your PC.

Option 4 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the Storport.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 5 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Storport.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.