Fix an Unformattable and Unusable USB Drive

What is AppCrash Error?

As the name implies the AppCrash error is an error code that indicates a crashed program/application on your system. This term is used by Windows to designate an application crash. It is reported and displayed on the system as “Problem Event Name: AppCrash,” which is followed by additional technical information which unless you are a computer programmer, you may not fully decode. There are various symptoms that trigger the occurrence of this error code on your system such as:

• Application becoming unresponsive and intermittent
• Momentary application freezing
• Application times out and then successfully recovers itself

Solution

Error Causes

The reason for AppCrash error occurrence cannot be narrowed down to a specific cause. This error code is triggered by multiple causes such as:

• The system is stressed out. This happens when your CPU is held at 100% usage for an unacceptable length of time.
• Lack of system resources
• Windows version incompatibility with the application
• Malware and viral infection
• Poor PC maintenance
• Registry damage and corruption
• Data overload

No matter what the cause for the AppCrash error may be, if you experience this error on your system you must repair it right away before the damage sets in. This is a serious error posing severe consequences. If not repaired on time, it not only hampers your ability to use your desired application but also exposes your PC to fatal crashes, data loss, and system failure.

Further Information and Manual Repair

Though this is a serious Windows error, the good news is that it is an easy-to-fix error code, so resolving it is not a problem. There are three ways to fix the AppCrash error:

• Hiring a technician, this by the way is quite costly. You may have to pay hundreds of dollars to get professional assistance to fix this error code.
• Giving your computer adequate rest to cool down. Stressing out your PC heats the hardware which triggers such errors and eventually results in system failure. Try cooling it, and see if it fixes the error.
• Downloading Restoro. This is by far the best, simple, quick, and money-saving way to resolve the AppCrash error on your system. Restoro is an innovative, performance-driven and multi-functional user-friendly PC Fixer that helps resolve practically all types of PC-related errors including the AppCrash error. It has an intuitive and powerful in-built registry cleaner which scans and detects all types of registry issues on your PC in seconds. It helps you clear up all the unnecessary files saved on your hard disk like junk files, internet history, invalid entries and files from the programs that you’ve uninstalled. Such files not only occupy a lot of disk space but they also lead to registry damage and corruption thus shooting error code pop-ups like the AppCrash error.

Restoro features

Restoro performs an in-depth scan and removes all these files cluttering the system and repairs the damaged registry. It resolves the error AppCrash and simultaneously boosts the speed of your PC making it easy for you to access and run applications fast and smoothly without any application errors. Sometimes malicious software programs like malware and viruses may also damage and corrupt the registry. If the underlying cause of the AppCrash error is a viral infection on your PC corrupting the registry, then don’t worry; Restoro, with the help of its built-in anti-virus program, resolves it too. It scans for viruses on your system and removes them immediately. Restoro is easy to use. Whether you are a novice or an experienced user, working around this PC Fixer is simple. It has a user-friendly interface that allows users to navigate through it without any hassle. In addition to this, it offers enhanced compatibility. It smoothly runs on all Windows versions.

Get Restoro

To get started, all you need to do is Click here to download Restoro. Once it is installed on your system, run it to scan for registry issues like the AppCrash error. This intuitive tool will detect all the errors on your PC in just a few seconds and display them on your Windows screen in the form of a comprehensive scan report. Now simply hit the repair tab to resolve. Once repairing is successfully complete, try running your desired application. You will notice two significant differences:

1. No AppCrash error code message pop-ups
2. The application runs fast and smoothly regardless of whether it’s Windows Media Player or any gaming application.

If you were having some problems with your internet connection and you tried to run the Internet Connections troubleshooter but it displays an error message instead that says, “The default gateway is not available”, read on as this post will show you what you can do to fix this error. The first thing you can do to fix this error is to restart your computer and then try to run the Internet Connections troubleshooter again. However, if you still see the same error message, then you might want to troubleshoot the problem further. You can try to install the Network driver or reinstall the Network adapter drivers. You could also verify the power saving mode or reset TCP/IP as well as disable the Firewall temporarily.

Option 1 – Try installing the Network driver

The very first thing you can do to resolve the error is to install the network driver. It is a common solution to this kind of problem and most users encounter it right after a fresh installation of Windows 10. So if you have done this, then you need to install the network driver so that the network adapters can start working. You can find the network driver in the motherboard CD. On the other hand, if you are using a laptop, you might have to use another computer or mobile to download the network driver from the manufacturer’s website.

Option 2 – Update the Network Adapter drivers

If the first option is not applicable to you since you already have network drivers in your computer, you might want to update the Network Adapter drivers by following these steps:

• Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

You could also try to reinstall the network adapter driver, refer to these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 3 – Try to verify power-saving mode

If you are using a Windows 10 laptop, then you should know that the Power Options panel plays an important role. So if you’re getting an error in your laptop, you have to check some settings that are related to the Power Saving mode. To do so, follow these steps:

• Open Control Panel and go to Hardware and Sound and click on Power Options.
• Next, click on the “Change plan settings” option of your selected plan and then click the “Change advanced power settings” option.
• After that, you should see the Power Options window, and here, expand the Wireless Adapter Settings and Power Saving Mode.
• Now make sure that the Maximum Performance option is selected. If it’s not, select it and save the changes you’ve made.

Option 4 – Try to reset the TCP/IP

As you know, the TCP/IP or the Internet Protocol is the most important thing if you want to use the internet on your computer. That’s why if it ends up getting corrupted, you need to reset the TCP/IP to fix the problem. To reset TCP/IP, refer to these steps:

• In the Windows start the search, type “command prompt” and right-click on Command Prompt from the search results.
• Then select the “Run as administrator” option to open Command Prompt with admin privileges.
• After that, execute this command: netsh int ip reset resettcpip.txt
• Once it’s done, exit Command Prompt and restart your computer and then check if the error is now fixed.

Option 5 – Temporarily disable Firewall

On the other hand, the error could also be due to the Firewall software installed on your computer. Thus, disabling them or any security software installed on your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like the error “The default gateway is not available” due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not

Recently, a number of users reported that their Google Chrome browser does not remember any accounts, login sessions, as well as passwords. So if you are one of the users who experience the same problem, then you’ve come to the right place as this post will guide you on what you can do your Chrome browser does not save passwords, remember accounts and login sessions in Windows 10. This issue in Chrome could be caused by a lot of factors. It is possible that there is a setting in Chrome that prevents the browser from saving any data. It is also possible that the Google Chrome profile or the Cache folder for Chrome has become corrupted. Moreover, a third-party antivirus program could also be blocking the browser’s functionality in saving data. Whatever the cause is here are some suggestions you could follow that will help you fix the problem but before you do that, you can try to update your Chrome browser to its latest version first. If it didn’t work, then proceed to the given options below.

Option 1 – Try to clear browser cache

• Open your Google Chrome browser.
• After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
• Now select every checkbox that you see and click on the Clear data button.
• Then restart your Chrome browser and check if you can now complete the download again.

Option 2 – Try to delete the cache files for Google Chrome

The next thing you can do is to delete Chrome’s cache files or its store information which helps it in loading cached webpages faster when you pull them up. However, if it turns out that the cache files are corrupted, then it’s no wonder why Chrome is unable to save passwords. To fix this, you can try to delete the cache files for Google Chrome webpages and you can do it by following these steps:

• First, open Google Chrome.
• Next, open this address in Chrome – chrome://settings/clearBrowserData
• After that, go to the Advanced tab and select all time as well as the first four options.
• Now click on the Clear data option and then restart the Chrome browser once the cache has been cleared.

Option 3 – Try allowing Google Chrome to keep local data

If the option to keep local data is disabled in Google Chrome’s settings, it won’t be able to store local data in the browser. Thus, you need to enable it by following these steps:

• Open Chrome and enter this address – chrome://settings/clearBrowserData
• After that, drag the toggle button off for the “Keep local data only until you quit your browser” option.
• Once done, restart Google Chrome and check it fixed the problem or not.

Option 4 – Try to enable the setting that offers to save password

As you know, a lot of websites offers users a choice to save a password and you can also do the same with the Chrome browser. You just have to enable this particular setting by going to the address, chrome://settings/passwords. From there, drag the toggle button for the setting Offer to save passwords, off.

Option 5 – Try to create a new profile for Chrome

If your user profile in Google Chrome ends up getting corrupted, it is most likely the reason why Chrome is unable to save passwords. Thus, you need to create a new user profile. How? Follow the steps below.

• First, click on the account icon located at the top-right corner of the profile.
• Next, go to the Manage People section and select Add Person > Add.
• After that, enter the details to add the new account and then restart Chrome.

Option 6 – Reset Chrome

Resetting Chrome can also help you fix the problem. This means that you will be restoring its default settings, disabling all the extensions, add-ons and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Option 7 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:

• Hit the Win + R keys to open the Run dialog box.
• Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
• From there, rename the default folder and name it something else, e.g. “Default.old”.
• After that, install Google Chrome again and check if the issue is now fixed.

When your computer boots up or when it just woke up from sleep but it suddenly encounters a Blue Screen of Death error, saying, “HAL INITIALIZATION FAILED error with STOP CODE 0x0000005C”, then read on as this post will give you some fixes that might help in resolving the problem. You will see the following error message on your computer’s screen when this error pops up:

“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. If you’d like to know more, you can search online later for this error: HAL_INITIALIZATION_FAILED HAL INITIALIZATION FAILED 0x0000005C”

This kind of Blue Screen error indicates that there is a hardware or device driver problem in your PC. Aside from that, it also signifies that the initialization of the Hardware Abstraction Layer or HAL has failed. This happens only during the relatively short period that the Windows operating system is being initialized, specifically during phase 4 of Windows startup. What’s worse about this kind of Stop error is that it does not just go away after a computer reboot. You may have to boot your computer into Safe mode with Networking using the Advanced startup options which you can access by tapping the F2 or F8 key. Once you’ve accessed the Advanced startup options, follow the fixes prepared below.

Option 1 – Run CHKDSK command to repair hard disk errors

Running the Chkdsk utility could help you resolve the HAL INITIALIZATION FAILED error with STOP CODE 0x0000005C. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

• After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• The command you entered will scan the hard disk for any errors and will automatically fix it if it finds some issues. Wait for the process to be completed and then restart your computer.

Option 2 – Run the DISM tool

If the first option didn’t work, then running the Deployment Imaging and Servicing Management tool can help you resolve the HAL INITIALIZATION FAILED error as it will repair the Windows System Image as well as the Windows Component Store in Windows 10.

• After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
• Next, type in this command: DISM /Online /Cleanup-Image /RestoreHealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Update the Device drivers

• Tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
• Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 4 – Try removing any external hardware

You might also want to remove any connected devices and external hardware in your computer as it might help in fixing the BSOD error.

Option 5 – Disable Fast Start-up

If you want your computer to boot faster, then you might have enabled Fast Start-up. This feature is ideal for computers that are using a hard disk drive. However, turning on this feature also means that when the computer boots, it might lag some drivers that are loaded when it initially boots up. Thus, it might be the potential cause of the UNEXPECTED STORE EXCEPTION BSOD error. Thus, you need to disable Fast Start-up. To do that, follow these steps:

• Boot your PC into Safe Mode.
• Then tap the Win + R keys to open the Run dialog box.
• Next, type in “control” to open Control Panel.
• After that, select Hardware and Sound and click on Power Options.
• Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
• Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
• Now restart your PC for the changes to take effect and then check if the problem’s fixed afterward.

Option 6 – Disable your antivirus program

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 7 – Perform a Clean Boot

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the HAL INITIALIZATION FAILED error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Support for Bluetooth hardware has always been included in the Windows 10 operating system for a long time now. And it just keeps getting better especially now with the support for the latest version of Bluetooth 5.0 LE. However, there are still times when Bluetooth experiences a couple of issues one of which is users were not able to turn on or off Bluetooth on their Windows 10 Pc since the option to turn Bluetooth off or on is missing in the Windows 10 settings app and even in the Action Center. So if you are one of the users who experience the same problem, read on as this post will guide you in resolving the issue. To resolve this Bluetooth issue, here are some suggestions that could help:

Option 1 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.

• Open the Windows 10 Settings.
• Then go to Update & Security > Troubleshoot.
• You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
• Now follow the next screen options.

Option 2 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.

• Tap the Win + X keys to open the Device Manager.
• Next, look for the Bluetooth device and right-click on it.
• Select the option “Update driver”.
• After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.

Option 3 – Configure the Bluetooth Services

If the first two options didn’t work, the next thing you can do is configure Bluetooth Services. How? Simply follow these steps:

• Tap the Win + R key combination to open the Run dialog box.
• After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
  • Bluetooth Handsfree Service – Manual (Triggered)
  • Bluetooth Audio Gateway Service – Manual (Triggered)
  • Bluetooth Support Service – Manual (Triggered)
  • Bluetooth User Support Service – Manual (Triggered)
• Now click on the Start button to start all the aforementioned services and then check if you can now see the option to turn Bluetooth on or on.

TPM, also known as Trusted Platform Module, is a specialized chip used for security as well as encryption of users’ private data like Fingerprint, Facial data, and many more. TPM also comes with a Management Console and if you are not able to load the Management Console and you got the “Cannot load Management Console” error instead, read on as this post will guide you in fixing the problem. This type of issue usually happens when you clear or disable the TPM using the settings in the BIOS and so when you run the Trusted Platform Module Management console, you encounter the error. To fix the “Cannot load Management Console” error in your Windows 10 computer, here are some options you should check out.

Option 1 – If TPM is cleared in the BIOS:

If the Trusted Platform Module is cleared in the settings of the BIOS, you have to close and restart the TPM Management console or TPM.msc once again. It could be that the TPM Management has to reload the changes again after you’ve made them which is why you encounter the “Cannot load management console” error.

Option 2 – If TPM is disabled in the BIOS:

If you opted to disable TPM using the BIOS settings or you have turned it off by accident, then you have to enable it back and you have two options to do that – you can either enable TPM from the BIOS or using the Windows PowerShell. For more details, refer to the instructions below.

Enabling TPM from the BIOS:

• You need to first reboot your PC and then go to the BIOS.
• From there, look for TPM under the security options and in case the TPM management option has been disabled or greyed out, refer to the sub-steps given below to make it active again
  • Enable the Admin password in the BIOS.
  • Then go back to the TPM settings and check if the TPM management is already available.
• After that, you should now be able to enable TPM. Remember that it’s always a good idea to have an ADMIN password for your BIOS as it makes sure that no one can change the settings in your computer BIOS and Security level options.

Enable TPM via Windows PowerShell:

• This second option is a lot easier compared to the first one if you have admin privileges. So once you’ve opened the Windows PowerShell with admin privileges, you need to run the following command:
  • $tpm = gwmi -n rootcimv2securitymicrosofttpm win32_tpm
  • $tpm.SetPhysicalPresenceRequest(6)
• After you execute the commands given above, you need to restart your computer.
• Now, once your computer has restarted, you need to accept any BIOS prompts and then check if the “Cannot load management console” error is now fixed.

Copy & Paste function is an essential option in properly working Windows, from copying text to weblinks and many other sources like pictures and files it is one of the crucial features in Windows. When the copy and paste feature is not working we are somewhat left in Windows limbo, essentially Windows itself is working but without this specific feature it is very hard, almost impossible to get any work done, if you are an unfortunate user who has faced this particular issue do not worry, we have solutions for you.

1. Update Windows

   Glitches come in various forms and sometimes they are introduced in updates, check to see if it is available Windows update and if it, download and install it, there is a very high chance that the next update will bring fixes for known glitches.

2. Disable antivirus

   A good antivirus is an essential piece of software for any PC, however, sometimes it can interfere with the basic operations of windows itself. Disable it completely to see if copying and pasting will start to work, if this is a case, see can you somehow turn options off in antivirus or switch to another one.

3. Run Check disc

   Corrupted applications and system files can cause issues with Windows functioning, the easiest way to solve this issue is to run build-in Windows Check disk utility and let it scan and fix potential issues.

4. Run SFC

   If the check disk failed to fix the issue, run command prompt as administrator and type in sfc /scannow, file checker will go through all files and fix if it finds anything including corrupted system files. Reboot your system after the operation completes. Please note that an SFC scan can take a long time sometimes, do not interrupt the scanning process and leave it to finish.

5. Restart rdpclip process

   Restarting rdpclip.exe can solve the issue. Open task manager and under process find rdpclip.exe, right-click on it and end it, then go to windows/system32 and search for rdpclip.exe and double click it. Please note that you will be able to find this process only if you are on a remote PC machine, on a local user machine rdpclip is not running.

6. Rollback to the previous system restore point

   If this particular issue was introduced in the latest update and previous solutions have not worked, roll back to the restore point where everything was working as it should.

7. Stop virtualization

   if you are using virtual software there is a chance that the shared clipboard feature is interfering with Windows, turn the Virtual machine off and try copy & paste again.

Computer viruses are malicious applications that have the ability to self replicate and spread over the system and various devices, just like viruses in organisms. We all know that computer viruses are bad and that you should avoid them however you can. So in this spirit, we are taking a deeper dive into what kind of viruses exist and how they function.

1. File-infecting Virus

A virus that attached itself to an executable program. It is also called a parasitic virus which typically infects files with .exe or .com extensions. Some file infectors can overwrite host files and others can damage your hard drive’s formatting.

2. Macro Virus

This type of virus is commonly found in programs such as Microsoft Word or Excel. These viruses are usually stored as part of a document and can spread when the files are transmitted to other computers, often through email attachments.

3. Browser Hijacker

This virus targets and alters your browser setting. It is often called a browser redirect virus because it redirects your browser to other malicious websites that you don’t have any intention of visiting. This virus can pose other threats such as changing the default home page of your browser.

4. Web Scripting Virus

A very sneaky virus that targets popular websites. What this virus does is overwrite code on a website and insert links that can install malicious software on your device. Web scripting viruses can steal your cookies and use the information to post on your behalf on the infected website.

5. Boot Sector Virus

These viruses are once common back when computers are booted from floppy disks. Today, these viruses are found distributed in forms of physical media such as external hard drives or USB. If the computer is infected with a boot sector virus, it automatically loads into the memory enabling control of your computer.

6. Polymorphic Virus

This virus has the capability to evade anti-virus programs since it can change codes every time an infected file is performed.

7. Resident Virus

A resident virus stores itself on your computer’s memory which allows it to infect files on your computer. This virus can interfere with your operating system leading to file and program corruption.

8. Multipartite Virus

A type of virus that is very infectious and can easily spread on your computer system. It can infect multiple parts of a system including memory, files, and boot sector which makes it difficult to contain.

Parallels is an application developer for MAC OS mostly known for its PC virtualization software Parallels Desktop, a PC virtualization software running on Macs enabling running Windows and Linux with respective software on your MAC. With its latest Desktop 17 version, the software can run natively on both Intel-based and M1-based MACs. Thanks to this feature MAC users will be able to benefit from various speed improvements while running both Windows 10 or Windows 11 preview. On both Intel and M1 setups, Parallels resumes Windows and Linux up to 38% faster, provides an up to 25% bump in 2D graphics and a six-time increase in OpenGL graphics processing. M1-centric stats include 33% faster Windows start-up times, up to 28% faster DirectX 11 performance, and up to 20% better disk performance on Windows 10 Insider Preview. Parallels Desktop 17 delivers a set of fresh features including a new video driver that enhances video and game playback and boosts Windows UI responsiveness. An improved Coherence mode lets users run Windows apps within the Mac environment, cutting down on distracting changes in appearance during Windows sign-in, shut down, and software updates. Drag-and-drop operations are also improved, with support for text and graphics between Mac and Windows applications. This function works well with MAC OS Monterey's Quick Note feature, which can accept content from any Windows app. USB support, disk management, copy and paste unformatted text, and automatic virtual machine optimization also receive upgrades.

Recently, a lot of users reported to Microsoft about getting an error code 0x80096004 while trying to update their Windows 10 computers. This kind of Windows Update error occurs during the initial download and verification process. It also affects the Windows features (FODs) and when you encounter this error, you will also see this error code, “TRUST_E_CERT_SIGNATURE”. This error code indicates that the signature of the certificate could not be confirmed. This is caused by a broken certificate store or a corrupt copy of the Windows operating system is installed. Here’s the complete error message:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80096004).”

To fix Windows Update error 0x80096004, you can check out the options provided below.

Option 1 – Delete the contents in the Software Distribution folder and Catroot2 folder

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80096004. To run it, Refer to these steps:

• Tap the Win + I keys to open Settings.
• From there, click Update and Security and go to the Troubleshoot section.
• Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 3 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80096004 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 4 – Try to replace the DLL file with a trusted source

You can also try to replace the crypt32.dll file as it could help in fixing the Windows Update error. Just make sure that you get one from a trusted source.

• First, you need to get the new DLL file from another computer with preferably the same file version number.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • x86: This PC > C:/Windows/System32
  • x64: This PC > C:/Windows/SysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 crypt32.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 5 – Try downloading and installing the Windows Updates manually

Error Code 0x80096004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 6– Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your PC.

Option 7 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to run the Windows Update Service again and see if Windows Update error 0x80096004 is now gone.