Fix 0x00000016 Blue Screen Error

Stop 0x0000000A - What is it?

Stop 0x000000A is a type of blue screen of death error associated with Windows XP. It occurs either during or after the installation of Windows XP. In other cases, the stop 0x000000A error may occur when the device driver uses an incorrect memory address, causing an IRQ conflict. The Stop 0x000000A error message means that a process or a driver attempted to access a memory section without permission.  The stop error message is displayed in the following format:

Stop: 0x0000000A (parameter1, parameter2, parameter3, parameter4) IRQL_NOT_LESS_OR_EQUAL *** Address x has base at x - filename

Solution

Error Causes

The stop 0x000000A error is triggered due to multiple reasons. These include:

• Faulty hardware
• The poor device driver installation
• Incompatible device driver
• Viruses and malware attack
• Disk fragmentation

Blue screen of death errors like the stop 0x000000A error code is critical. These errors may pose serious PC threats. When this error occurs the computer screen turns blue, the program running on the system stops and if the error is not fixed in time it may also result in a system crash and failure.

Further Information and Manual Repair

To resolve the Stop 0x000000A error on your PC, here are some solutions that you can try:

1. Roll Back Drivers

To do this, click on the start button and go to the control panel. Then double click the system icon and locate the ‘System Properties’ window. After that click on the ‘hardware’ tab and then click the ‘Device Manager’ button. Here locate the device that you recently updated which could be causing the IRQ conflict. Now double click the device recently updated and click the driver tab. Then click on the ‘Roll Back Driver' button. Wait for the process to finish and then simply reboot your system.

2. Specify the Hardware Abstraction Layer (HAL)

Another method to resolve the Stop 0x000000A error on your system is to specify the hardware abstraction layer (HAL). This can be done during Windows XP installation startup. Simply press the F5 button on your keyboard while the “Setup is inspecting your computer’s hardware configuration’. When prompted, make sure that you specify the correct computer type and HAL (the Hardware Abstraction Layer). Most computers use a single processor, if your computer also has a single processor then simply select ‘Standard PC HAL’ computer type from the menu. Now reboot your PC and then reinstall the Windows XP operating system. If the error is still not resolved then try turning off features in CMOS settings

3. Turn off Features in CMOS Settings

Turn off all the following features in the CMOS settings:

• All caching, including L2, BIOS, internal/external, and write back caching on disk controllers
• Plug and Play
• All shadowing
• Any BIOS-based virus protection feature

After turning off these features, try reinstalling Windows XP again. If this works, then that’s great! However, if it doesn’t, then try method 4; maybe the cause of the stop 0x000000A is associated with incompatible drivers.

4. Install Windows XP compatible Drivers

Sometimes device driver compatibility can also shoot up the stop 0x000000A error message. First, remove the drivers that are incompatible with Windows XP. Now obtain and install new Windows XP compatible drivers. To do this, go to the start menu and the control panel. Now double click on Add or Remove Programs icon. Select the drivers that are incompatible with Windows XP and click on the remove button. After that restart PC and install Windows XP, compatible drivers, for the hardware devices on your system.

5. Scan for Viruses and Repair the Registry

If all the methods discussed above do not resolve the stop 0x000000A error on your PC, then it means either your computer is affected by an infection virus or the problem is associated with the registry like disk fragmentation and invalid entries. To scan for both viruses and registry issues simultaneously in seconds, it is advisable to download Restoro. Restoro is an advanced and multi-functional PC repair tool integrated with powerful utilities including a registry cleaner, antivirus, and a system optimizer. It also scans for Active X controls and class ID errors. The registry cleaning utility scans your entire PC for all possible registry issues triggering different error codes including the stop 0x000000A error. It wipes out all the unnecessary files cluttering and damaging the registry including cookies, temporary files, junk files, and invalid entries. It repairs the fragmented disk and the registry thereby resolving the stop 0x000000A error on your system. The privacy error utility functions like an antivirus. It detects all kinds of malicious software on your system including malware, adware, spyware, and viruses. These are removed immediately thus making your PC error-free. Restoro is safe, efficient, and user-friendly. It is compatible with all Windows versions including XP.  It has a sophisticated interface and a neat layout which makes it quite easy to operate and workaround. Click here to download Restoro and repair your PC and resolve the stop 0x000000A error code now!

Microsoft has been bringing new lock-screen features with every iterative feature release of Windows 10 in order to improve user experience. However, Windows 10 users have different opinions regarding it. Some users are pleased with it while some users simply do not like it. So if you are one of the users who seem to not approve of this feature, read on as this post will be about enabling or disabling the Console Mode sign-in feature in Windows 10. Before you proceed, take note that you will not be able to use your mouse pointer in this Consol Mode login screen and you can only use your keyboard to navigate around various options. You might also want to create a System Restore point just in case. To enable or disable the Console Mode sign-in in your Windows 10 computer, refer to the given steps below. Step 1: Tap the Win + R keys to open the Run dialog box. Step 2: Then type in “Regedit” in the field and tap Enter to open the Registry Editor. Step 3: Next, navigate to the following registry path:

ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionAuthenticationLogonUITestHooks

Step 4: From there, look for a DWORD named “ConsoleMode”. If you don’t see this DWORD, you can just create a new DWORD and name it as “ConsoleMode” and make sure that its base is set to Hexadecimal. Step 5: After that, double click on ConsoleMode and change its value to “0” to disable it and “1” to enable it. Step 6: Now restart your computer to apply the changes made. Like pointed out, you can only use your keyboard when you’re in the Console Mode login window or screen. You can just use the ESC button to go back to the menu while you can utilize the arrow keys so you can go through the options that are mostly vertically arranged and the Enter key to select an option. In the Console Mode, sign-in using the Passwords and PINs worked efficiently.

Internal Error 2503 - What is it?

Internal Error 2503 mostly pops up on Windows 8. It occurs when you try to uninstall or install software on Windows 8. The error code message may vary and displayed in different formats such as:

The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503. Called RunScript when not marked in progress The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503. Called Install Finalize when no installation is in progress

Solution

Error Causes

Some of the most common causes for internal error 2503 are:

• Permission not granted to access the Windows Installer Folder
• Viruses
• Problems with Windows Installer

Further Information and Manual Repair

To repair this issue on your PC without any professional assistance, try the DIY methods given below:

Method 1

Internal error 2503 may occur when your account has limited privileges. You don’t have the privilege to use or access the Windows Installer folder. Your inability to access this folder hampers you from successfully install or uninstall the desired program on your PC. To gain access, you need to ensure you have permission.

• For this navigate to the C:\windows folder. Here find the installer folder and then right-click and choose properties.
• After that click on the security tab and check if the System and Administrator account has Full access permission.
• For that make sure the system group option has ‘all’ selected to allow you full permission.

Method 2 - Re-register Windows Installer

Another alternative to resolve internal error 2503 is to re-register Windows Installer.

• To do this, go to Start and click Run. Now type ‘msiexec /unreg’ in the Run box and then press enter.
• Follow the same steps and now type ‘msiexec /regserver’ in the box and then press enter. This will resolve the issue.

Method 3 - Remove Viruses

If internal error 2503 is triggered by a viral infection on your PC, then it is advisable to download an antivirus and scan your entire system. Viruses are notorious for system failures and pose data security threats. If not removed timely, these malicious programs can damage your PC. To remove all viruses on your system, run an antivirus. An antivirus detects all malicious software programs including viruses, malware, adware, and spyware. Delete all the malicious files found right away. This will help resolve internal error 2503.

As you know, DLL files in the Windows environment contain all the code needed by programs in order to properly function. And like with most other software, the functions in the DLL file have to be compatible with Windows especially if they are using any built-in service. So if you encounter an error that says, “DLL is either not designed to run on Windows or it contains an error”, when you try to launch a program, then this could be due to a compatibility issue. To fix this error, read on as this post will walk you through doing that. Based on the reports of users who encountered this error, the error pointed to a DLL file that was either designed to run on a different version of Windows. It is also possible that the DLL file itself is the problem. Here’s the complete error message:

“Bad Image – DLL file is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.”

According to security experts, the DLL files that are known to trigger this kind of error message are msvcr100.dll, msvcr110.dll, msvcp140.dll, lmirfsclientnp.dll, and so on. To fix this problem, you can try to update or reinstall the program that’s throwing the error to its latest version. You could also ask the vendor for the latest version of the DLL as well as run a System File Checker scan.

Option 1 – Try to update or reinstall the program to its latest version

The first thing you can do to fix the problem is to update or reinstall the program that’s throwing the error. It is possible that the version of DLL might be using a system call that is deprecated. So if you had updated your Windows 10 computer recently, you might want to check for an update of the software or you could also try to reinstall its latest version.

Option 2 – Try asking the vendor for the latest version of the DLL

The next thing you can do to fix the error is to ask for the latest version of DLL from the vendor. There are times when the software uses an open-source version of DLL so it is better if you ask the vendor if there is a DLL file that has to be updated. If there is, then you need to make sure to register the DLL once you have it.

Option 3 – Try to re-register the problematic DLL file

You can also try to re-register the DLL to resolve the problem. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • exe /[DLL file]
  • exe [DLL file]

Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.

• After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 4 – Try to replace the DLL file from a trusted source

• First, you need to get the new DLL file from another computer with preferably the same file version number.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • x86: This PC > C:/Windows/System32
  • x64: This PC > C:/Windows/SysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 ntdll.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 5 – Run System File Checker scan

If reinstalling the program didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

• Hit the Win + R keys to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your computer.

Option 6 – Troubleshoot the isDone.dll error in a Clean Boot State

You can also troubleshoot the “DLL is either not designed to run on Windows or it contains an error” in a Clean Boot state. It could be that there are some third-party applications in your computer that are preventing the application from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the application again.

Option 7 – Try scanning your computer using Windows Defender

The DLL file might also be infected with malware or virus and to eliminate it which could explain why you’re getting the “DLL is either not designed to run on Windows or it contains an error”. Thus, you have to scan your computer using security programs like Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

Uncdms.dll Error Code - What is it?

Uncdms.dll is a Dynamic Link Library file and a crucial part of the Windows Desktop Search Software. It is used to search emails, documents, photos, videos, and folders instantly. However, the Uncdms.dll error pops on the screen, when the Windows Desktop Search Software fails to start. The error message is displayed in one of the following formats:

• “Uncdms.dll cannot be found.”
• “Windowssearch.exe – cannot find the component. This application has failed to start because uncdms.dll was not found. Reinstalling the application may fix the problem.”
• “The file uncdms.dll is missing.”

Solution

Error Causes

Uncdms.dll error code may pop on your screen due to multiple reasons. These usually include but are not limited to:

• Viral infection
• Issues with Windows Desktop Search
• Registry corruption
• Uncdms.dll accidentally deleted during program un-installation

Further Information and Manual Repair

If you experience an Uncdms.dll error code on your system, fix it right away. This error is easy to resolve. You don’t have to be technically sound to resolve the uncdms.dll error code. Try the methods listed below to resolve without any hassle:

Method 1 - Check Your Recycle Bin and Restore the Deleted Uncdms.dll File

Since DLL files are shared files, there is a possibility that you accidentally deleted them while uninstalling some other program. To fix the issue, simply go to the recycle bin and look for the file. If you locate it, reinstall it. If you can’t, then it is advisable to download the Uncdms.dll file from a trusted DLL file website.

Method 2 - Uninstall and Then Re-install Windows Desktop Search

If the error code is related to issues with the Window Desktop Search application, then simply uninstall this software and re-install to resolve. To do this, click the start button, go to the control panel and then add/ remove programs. Now choose Windows Desktop Search from the list of programs and click Remove. After that, reboot your PC to activate changes. Now download the software and follow the same process and reinstall the Windows Desktop Search program on your PC. To activate changes, reboot. This will hopefully resolve the issue.

Method 3 - Update Windows

As this file is included in the service pack, try updating the Windows Utility to resolve the Uncdms.dll error code. To get started, click start and then go to the control panel, now choose Windows update. Follow the instructions to install Active X and then click install to update Windows Utility. Restart your system to bring the changes into effect.

Method 4 - Scan for Viruses and Repair the Registry

Whether the underlying cause of the Uncdms.dll error code is viral infection or registry corruption, it is advisable to download Restoro. It is an advanced and multi-functional PC Repair Tool integrated with 6 powerful utilities including antivirus and a registry cleaner. It scans and removes all types of viruses. The registry cleaning utility works simultaneously and removes all the unnecessary files corrupting the registry including cookies, temporary files, internet history, and junk files, and repairs it in seconds, thereby resolving the Uncdms.dll error immediately. Click here to download Restoro - PC Fixer

The latest security vulnerability was discovered inside both Windows 10 and Windows 11 letting any user access admin privileges inside the operating system. This can, of course, be used by a potential attacker to get full control of the system. The problem lies in Microsoft's security rules assigned to the Windows Registry and the Security Account Manager. Both for some reason have reduced restrictions allowing any local user to fully access the files without administrator privileges. The problem is even more amplified if we think about Security Account Manager which includes all account data including the passwords of all users using the same PC. This can provide a potential attacker with all information and let them log on into the administrator account for full control. Microsoft is aware of the matter and is tracking it with code CVE-2021-36934, and includes a complete workaround for the issue, which includes restricting access to  %windir%\system32\config and deleting any restore points or Shadow volumes that were created before that point until the hole is plugged with an official security patch.

What is the Error Code 652?

Error code 652 is a runtime error. It hampers you from accessing and running your program on your system. If not resolved, it can also lead to program corruption.

Solution

Error Causes

Runtime Error 652 can occur due to several causes. These include:

• Conflict of color depth within icons, the desktop, or a particular application in the Visual Basic environment.  This happens when the Image
• List control consists of more colors than the depth of what Windows can support.

Other causes include:

• Malicious software and malware attack
• Conflict with Terminate
• Invalid or corrupt registry

Further Information and Manual Repair

If you are not a computer programmer and don’t have any sound technical expertise, then you might think of hiring a professional to resolve the error on your PC. But this can be costly as you may have to pay hundreds of dollars to the technician. However, an alternative way to resolve the error code 652 is to download the Total System Care. This PC repair tool is integrated with an intuitive registry cleaner and a powerful anti-virus. It is safe, efficient, user-friendly, and available for free. Restoro is a multi-functional error tool and a one-stop solution to resolve practically all kinds of PC-related problems. By running this repair tool, you can fix runtime error code 652 on your system in seconds.

Restoro

What makes Restoro a hot favorite among PC users is that it is simple and easy to use. To operate this PC fixer, you don’t need to have the sound technical knowledge or be adept at computer programming. It can be used by all levels of PC users including beginners and intermediates. It has a neat and clean layout with simple instructions and navigation making it easy for users to resolve even the mightiest errors in just a few clicks.

Restoro features

Whether the underlying reason for the error code 652 is malicious software or registry corruption, Restoro takes care of all. Registry corruption occurs due to unnecessary files and data overload in the hard disk. This includes junk files, internet history, invalid registry entries, and bad registry keys. The registry cleaner embedded in Restoro intuitively detects and scans all registry issues. It wipes and clears the hard disk from all the unnecessary and obsolete files and thus cleans up your disk space. It repairs the corrupt registry and also boosts your PC’s performance. Thus it not only repairs the error code 652 but also resolves system slowdown issues by optimizing your system’s speed. With the help of its in-built anti-virus, it removes all the malicious software on your system that could be triggering the error code 652. Data security threats such as malicious software are detected and scanned and listed under the privacy error utility. It is compatible with all Windows versions including both the latest and old versions. You can run it to scan error code 652 on any Windows version you have installed on your computer.

Restoro for error Code 652

Furthermore, as mentioned above Error Code 652 is safe to use. It is bug-free and besides, it offers users outstanding data safety. It has a backup file feature that helps you save and create backup copies of all the data you have on your system. This is carried for safety purposes. It enables users to retrieve and recover data in case the data and files are lost during the repair thus sparing you from a big loss. The error code 652 may be critical but it can be resolved in seconds with Restoro. Here’s how:

1. To get started click here to download and install Restoro on your system
2. Once installed, run it to scan for errors. It will take only a few seconds to scan your entire PC.
3. Then simply create a backup and click on repair to resolve and resume your desired program.

For best results, it is advised to run Restoro on the computer often. This will help you detect PC errors and repair them timely. It will help you ensure proper PC maintenance, health, and performance.

Microsoft has started to use group along with every open window in the Taskbar ever since the release of Windows 10. Early on, they used to show an individual entry for each one of the windows after grouping them which makes the taskbar look cleaner and organized. However, the main issue lies in the fact that you have to hover on your desired window to get on to them. At the time of writing, you need to tap the Ctrl key and click on the taskbar icon to open the last active window but you have to only click on the program’s taskbar icon after you apply the tweak given in this post for the last active window to open. Take note that the “Last Active” windows feature will only work if the taskbar buttons are combined. Before you get started doing the instructions given below, you need to create a System Restore Point first since you will be dealing with registry files and modifying some of the critical settings in Windows 10. Once you’ve done this, proceed to the given steps below. Step 1: Tap the Win + R keys to open the Run dialog box and then type “Regedit” in the field and hit Enter to open the Registry Editor. Step 2: If a User Account Control or UAC prompt appears, just click on Yes to proceed to open the Registry Editor. Step 3: Next, navigate to the following registry path:

HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerAdvanced

Step 4: From there, right-click on the right side of the panel and select New > DWORD (32-bit) and then name it “LastActiveClick”. Step 5: After that, double click on the newly created DWORd to modify its value. Put “1” as its value data. Step 6: Then click OK and close the Registry Editor. Step 7: Now restart your computer to successfully apply the changes made. Note: In case you want to revert back to the default configuration, all you have to do is set the value data of LastActiveClick to “0” or simply delete that DWORD and restart your computer to successfully apply the changes made.

Many Linux users if not all of them can run their distros from a USB drive but did you know you can run Windows 10 from a USB drive as well? Microsoft has introduced all the way back to Windows 8 one feature called Windows To Go and it kept it in Windows 8.1 and in Windows 10 as well. This feature is intended as a convenient way for workers to carry their corporate environments with them, but having your own copy of Windows on a thumb drive could be handy for backup purposes, too, or if you frequently use public machines that lack your preferences/applications or that have a restricted OS.

What you will need?

In order to actually make Windows 10 run from a USB drive you will need the following things:

1. USB drive with a minimum size of 20GB
2. Working computer with Windows 10 running on it
3. Rufus or another ISO to UBS tool, get Rufus here: https://rufus.ie/en_US/
4. Windows 10 ISO file

Making Windows 10 UBS drive

Install Rufus on your Windows 10 and run it. Stick USB in PC and open Rufus. On the screen that follows choose your Windows 10 ISO image and under Image options choose Windows To Go. Click on ready and you are finished, that’s it. After Rufus finishes you have now fully working Windows 10 bootable drive which you can use on another PC for whatever reason.

Error Code 0x8007000d - What is it?

Error Code 0x8007000d is a common error code that can be found on the Windows 10 Operating system, although it can also appear in previous versions of the operating system, as well.

Common symptoms include:

• Inability to download new updates.
• Inability to run the Update tool through to completion.

There are four basic ways to try to resolve Error Code 0x8007000d on your Windows machine. Three of these are pretty simple for even the most basic users, while the final method requires some familiarity with running commands in the Command Prompt. If you don’t feel that you have the skill or confidence to complete the steps listed below, it is generally recommended that you get in touch with a qualified computer repair technician that can assist you in error resolution.

Error Causes

The main cause for the appearance of Error Code 0x8007000d on a Windows machine is that one of the files that the Update tool uses to run one or more updates cannot be found or has experienced damage. Fortunately, there are a few things that you can try on your machine that can be used to attempt to resolve the issues at hand.

Further Information and Manual Repair

Three primary methods exist for the resolution of Error Code 0x8007000d on a Windows machine. As mentioned above, two of these methods can usually be accomplished by basic users, while the third requires some degree of familiarity with the tools associated with the Command Prompt. If you don’t feel that you have the knowledge or skill necessary to follow these steps, contact a computer repair technician to aid you.

Here are the best ways to try to resolve Error Code 0x8007000d on your device:

Method One:  Use the Troubleshooting Tool from Windows Update

From the Windows Update tool, you can attempt to run a scan using the Windows Update Troubleshooter, which can try to identify the specific issue that is occurring and to fix it automatically.

Not only will this tool often fix the problem at hand, but it can also help you to avoid other errors that you may have encountered later on in the Update process. This tool should always be your starting point when you encounter an error as you attempt to download or install updates for your Windows machine.

After the tool has been run, restart your computer to apply any changes and then reopen the Update tool to reattempt installation.

Method Two:  Reset Your Computer

In some cases, the missing or corrupted files may be extensive enough that you need to restore your computer to an earlier point. If you create regular backups of your information or have a past version of the software that you can install, this can help you to resolve the issue. Otherwise, you may need to restore your device to its factory settings to resolve the error.

Always make sure to backup your important files and information before you perform a reset of your device, in order to ensure that you are able to return the computer to its original state when you have finished.

Method Three:  Use Command Line Tools to Resolve the Issue

One of the ways that you can try to resolve this particular error code is the use a DISM tool. This is accessed through the Command Prompt. In order to use this method, follow the steps below:

• Step One: Open up the search bar in the Start Menu and type in the words “Command Prompt,” selecting it and choosing to run it as an administrator.
• Step Two: Enter each of the commands below, hitting the “Enter” key when you finish each one:
  • exe /Online /Cleanup-image /Scanhealth
  • exe /Online /Clean-upimage /Restorehealth
  • Exit
• Step Three: Attempt to run the Update program again. In some cases, you may want to restart your computer before you attempt to run the Update tool again.

If you have not been able to resolve the error code using the steps above or if you are unsure of your ability to follow these steps on your own, get in touch with a trusted computer repair professional that is familiar with the Update process and the errors associated with it.