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Fixing Your Firefox profile cannot be loaded

Caching is used to enhance the performance of applications in Windows and other operating systems. It helps applications to load faster but there are times when the cache can get damaged or corrupted and as a result, you might encounter some issues. One of them is in the Firefox browser where the “Your Firefox profile cannot be loaded, It may be missing or inaccessible” error message may appear.

You could also encounter this kind of error when Firefox is unable to access or find the profile folder. In case you don’t know what the profile folder is, it is where Firefox stores your user data and settings by default. Firefox pulls information from this folder each time you choose to open it. You can find this default Firefox profile folder under the %APPDATA%MozillaFirefoxProfiles folder.

If you experience issues when trying to access the Profile Manager, you have the option to create a new default Firefox profile folder. This will fix the “Your Firefox profile cannot be loaded, It may be missing or inaccessible” error. How? Simply follow the given steps below.

Step 1: Tap the Win key or click the Windows Start button to open the Start menu.

Step 2: Next, type “%appdata%” in the field and hit Enter to open the hidden AppDataRoaming folder.

Step 3: Now double click the Mozilla folder as well as the Firefox folder.

Step 4: From there, look for the “profiles.ini” file and delete it. Make sure that you don’t delete the Profiles folder which should have the icon of a file folder.

Note: Keep in mind that the .ini file extension is identified as the file that features a gear icon beside the “Configuration settings” or “Application settings”.

Step 5: Once you open Firefox, a new profile will be created.

On the other hand, if you know where your profile exists, you can try the following steps below to help Firefox locate it.

  • First, you need to move the profile folder back to its original location.
  • Next, restore the profile folder’s original name if you have modified it.
  • Then create a new profile using the Profile Manager and give it an appropriate name.
  • Now click on the Choose Folder button and select the profile folder you have moved or renamed before you exit the Create a new profile wizard.

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How to Repair BSOD Stop Error code 0xc000021a in Windows 10

Error code 0xc000021a - What is it?

Error code 0xc000021a occurs when the system is unable to start or there’s a failure in critical system processes. Normally, it would take about several seconds for the system to boot and while on the startup process, error code 0xc000021a may take place to block the system to boot up. Users will get a blue screen of death (BOSD) when this error occurs. When upgrading to Windows 10, be careful; you might encounter other error messages such as error code 8007002c

Solution

Restoro box imageError Causes

There are several reasons why error code 0xc000021a occurs. It is important to have a full understanding of what caused the blue screen of death before attempting to fix the error by yourself. See below for a few common causes:

Computer malware has infiltrated your device.

• Important files such as Winlogon.exe and Csrss.exe are damaged. Winlogon.exe file is responsible for handling the login and logout processes while Csrss.exe is a vital part of Microsoft Client or Server ‘Runtime Server Subsystem’. Once one of these files is damaged or deleted, a stop error will occur.

• When there are mismatched system files installed or system upgrading process failed or still incomplete.

• Premature unloading of Wbemprox.dll

• Newly installed third-party software is not compatible with the operating system.

• There are corrupted, outdated, or incorrectly configured device drivers.

• There’s insufficient space in the system partition. Once the system partition is full, certain errors such as error code 0xc000021a will manifest.

• Windows registry is corrupted or damaged due to a software or system change. This means there are registry entries that are not cleared after uninstalling an application.

Further Information and Manual Repair

In fixing error code 0xc000021a, you might want to try and manually do so. Manual repair methods can give users effective and efficient solutions, addressing the root problems in relation to Windows error codes. Once the manual repair method is correctly implemented, users will be able to resolve issues immediately. However, there might be instances when a Windows professional is needed. In such cases, seek help from a certified Windows expert or you might want to consider using an automated tool whenever necessary.

Method One: Convert the Drive or Partition from NTFS to GPT

In order to fix Error code 0xc000021a in Windows 10, you might need to convert the partition or drive from NTFS to GPT. See below for the procedure: 1. Shut down your device then put in the Windows installation USB key or DVD. 2. Boot your device to the USB key or DVD in UEFI mode. 3. Inside the Windows Setup, open a Command Prompt window by pressing Shift + F10. 4. Type diskpart in the Command Prompt window to open the diskpart tool. 5. Type list disk to identify which drive to reformat. 6. Select which drive to reformat by typing select disk in the command prompt. Afterward, type clean then hit Enter. Once done, type convert gpt to be able to convert the drive from NTFS to GPT. Finally, type exit and press Enter. You can now close the Command Prompt window. 7. Once the partition or drive is converted from NTFS to GPT, the user can now continue the Windows Setup installation. NOTE: Select Custom in choosing which installation type to use. The drive will then appear as a single area of unallocated space. Choose that unallocated space then select Next. At this point, Windows will now begin the installation.

Method Two: Fix System File Errors

There are times when system files get corrupted or damaged which will result in system failure. If this is the case, you can use a Windows free tool to repair corrupted or damaged system files. 1. Right-click on the Start button then selects Command Prompt (Admin) from the list to open a Command Prompt window. 2. Once the Command Prompt appears, type sfc /scannow then hit Enter. Wait until the process completes. If the process is completed and it doesn’t report any error or issues that remain unsolved, you might want to employ the next method.

Method Three: Reset Windows 10

Resetting Windows will delete all software and user accounts installed in the operating system and will reinstall a fresh Windows. 1. Boot your device using a Windows installation USB key or DVD. Select Repair your computer to locate the Troubleshoot option. Afterward, choose Reset this PC. NOTE: If the device is able to boot the system, you can reset Windows without using a Windows installation USB key or DVD. You just have to boot the device then navigate to Settings in the Start button. Choose Update & Recovery then select Recovery found on the left pane. Choose Reset this PC option then select Go back to an earlier build and Advanced startup. Select Get Started button found in the Reset this PC tab. 2. Depending on your device’s condition, you can either select Keep my files or Remove everything. Both options will remove all applications installed in the device and will revert to default settings. 3. Choose either Just remove my files or Remove files and clean the drive depending on the situation. If you choose the Remove files and clean the drive option, the procedure will take longer as it will erase all the files permanently. In this case, deleted files cannot be recovered. However, if you don’t want to remove files permanently, select Just remove my files. 4. Once you’ve decided how to reset your system, click on Next once the Warning screen appears. Afterward, choose Reset once prompted. When the process completed, click on Continue.

Method Four: Download an Automated Tool

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!
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Website isn’t responding to connection
If there are any third-party add-ons or proxy settings that interfere with your Windows 10 computer’s internet connection, then you will most likely encounter a problem where you see an error message saying, “Website is online but isn’t responding to connection attempts” when you try to run the Network Adapter troubleshooter. Like pointed out, this kind of error can be caused by some proxy settings that prevent the connection. On the other hand, it could also be caused by some third-party add-ons. To fix this error, read on as this post will guide you on what you can do to fix it. You can try to turn off the proxy settings or disable the add-ons on your browser. You can also try resetting both the TCP/IP and DNS as well as reset the network. For more details, refer to the options provided below.

Option 1 – Try to turn off the proxy settings

There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. Follow the steps below to disable the proxy server.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 2 – Try disabling the add-ons or browser extensions

The next thing you can do to fix the problem is to disable any extensions or add-ons on your browser. For instance, if you are using Chrome, here’s what you have to do:
  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 3 – Try to update the Network Adapter Driver

Follow the steps below to update your Network Adapter Driver:
  • Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
  • From there, expand the list of all the network drives and update each one of them.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 4 – Try to reset the TCP/IP and the DNS cache

As you know, the TCP/IP or the Internet Protocol is the most important thing if you want to use the internet on your computer. That’s why if it ends up getting corrupted, you need to reset the TCP/IP to fix the problem. To reset TCP/IP, refer to these steps:
  • In the Windows start to search, type “command prompt” and right-click on Command Prompt from the search results.
  • Then select the “Run as administrator” option to open Command Prompt with admin privileges.
  • After that, execute this command: netsh int ip reset resettcpip.txt
  • Next, execute this second command: ipconfig /flushdns
  • Once it’s done, exit Command Prompt and restart your computer and then check if the error is now fixed.

Option 5 – Try to reset the Network

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:
  • Tap the Win + I keys to open Settings.
  • From there, go to the Network and Internet section.
  • Next, scroll down and look for “Network Reset” under the status pane.
  • After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.
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Internet, best or worst thing ever

Started as an internal network and has slowly expanded since 1960 internet has taken over the world. In the beginning, it was a means of information change but in the modern age you can run applications and virtual machines over the internet, you can stream video and audio, and you can communicate in real-time with someone on the other side of Earth.

With the internet growing so fast in such a small amount of time it is only logical and wise to take a step back and take a good look at what it offers now, what are great things about it and what are some of the worst.

internet

Good sides of the internet

Information

There are a lot of advantages of the internet, first and foremost is information. Internet was made as an information exchange service and even today you can find a lot of various information about various topics that interest you. A site like Wikipedia is a completely free online encyclopedia and a lot of news companies have their own internet sites where you can find free information and news.

On the other hand, there are also websites like udemy, edx, Coursera, and many others that will offer you the education, some for free, some for money but you can get a glimpse and part of university quality education for just a fraction of price.

Online shopping

Sites like Amazon have used the internet and launched themselves as today's multi-billion companies. In today's world, there is not a single thing you can not buy online. Many sites today are going from the large online marketplace where you can find everything to small niche specialized ones. Also every major brand in the world today has its own online store.

Other shops will offer you music, movies, games, etc. Services like steam, xbox pass, sony pass etc, will let you buy games online, other music, movies, and many more.

Streaming services

Days, when you had to buy movies in order to watch them at home, are gone, thanks to the internet we have plenty of streaming services for movies and tv shows as well as ones for music. If you do not want to spend money on actually purchasing things then a good idea is to have a streaming plan set up when you want it.

Email and messaging

Communication is a great thing and since the dawn of mankind people have been talking and sharing with each other, the internet has made it possible to send mail electronically and instantly and modern chat communication is everywhere. We can not just talk with our friends and family that can be on the other side of the world, we can also talk in real-time with the sales representative, with technical service, or attend online classes with a group of people.

Cloud storage services

Saving your pictures in this digital media age on the hard drive can be risky but thanks to modern technologies you can save most of your precious files on cloud servers for safekeeping. From pictures to documents and even other files that you need and want to save. There are some of them that will offer you a free amount and some basic free plans as well.

Bad sides of the internet

Malware, viruses, and phishing

We could not talk about the bad side of the internet if we do not mention its greatest threat. Bad sites, infected software, phishing emails, and many more malicious threats. Problem is that these kinds of tricks and attacks have become more and more sophisticated and harder to detect and avoid.

Pornography

Pornography is bad, having it freely available to children is even worse. Sadly the only way to regulate this is on a computer-by-computer basis by turning on parent control on each one. There are many studies that go into detail about why this is bad, sadly currently there are no effective ways to isolate this content.

No privacy

When we say there is no privacy we do not mean by using social media and not setting your privacy settings altho that also fits in this point, what we are talking about is data mining of your habits and things you do. It is well known that today lot of websites are using some form of AI recommender system in order to tailor your internet experience to suit your needs better. Most of these AI systems are trained by mining your data and analyzing your habits.

If you have 2 google accounts there is a high probability chance that for the same query you will get different results, depending on your so far browsing habits. The same goes for other services as well.

Dark webshops

There are some great things in dark and deep WEB-like sites with true news and information. Even some legit libraries where you can find and download rare books. Sadly as goes with the internet dark and deep WEB also has its well, dark sides, from disturbing content to shops that sell stolen items to straight stealing your money by parading as legit shops but only to steal your money.

Dating sites

We all try to find someone that is perfectly matched with us but using the online dating site has many proven bad effects on psychology. It also devaluates interaction between people and can lower self-esteem.

Bad habits

Since the internet has become wildly available and popular on various devices like tablets and mobile phones more and more people are spending an unhealthy amount of time on it. Harvesting the benefits of the internet is great but find some time for other people as well.

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Fix Qualcomm Atheros Qca61x4a Driver Issue
Qualcomm Atheros Qca61x4a Driver is a software driver used in WI FI communication between OS and device itself. When this driver stops working usually it means loss of connection and no internet available. This error knows to comes frequently and repeat itself over long periods of time which makes it quite annoying. If you are one of the unlucky users of Windows who get this error please keep reading in order to eliminate it and continue working on your computer normally.
  1. Disable & Enable the Qualcomm Adapter Driver

    Press ⊞ WINDOWS + X to open the secret menu, click on the device manager. In device manager expand network adapters. Right-click on Qualcomm Atheros Qca61x4a wireless network adapter and click on disable Right-click on Qualcomm Atheros Qca61x4a wireless network adapter and click on enable
  2. Rollback the Qualcomm Adapter driver

    Press ⊞ WINDOWS + X to open the secret menu, click on the device manager. In device manager expand network adapters. Right-click on Qualcomm Atheros Qca61x4a wireless network adapter and click on properties Under properties, window click on Driver tab and left-click on Roll Back driver (if the option is greyed there is no previous driver, follow next step) Choose your reason and click on OK
  3. Update Qualcomm Atheros driver to the latest version

    Press ⊞ WINDOWS + X to open the secret menu, click on the device manager. In device manager expand network adapters. Right-click on Qualcomm Atheros Qca61x4a wireless network adapter and click on Update Driver
  4. Install the new driver in compatibility mode

    Right-click on the installer package and choose properties Go to the compatibility tab Choose compatibility settings and install.
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Permission to view object security properties
In an operating system, it is ideal for an administrator to have permission to access all the folders and files. However, there are times when you try to access the security settings or attempt to view the properties of a file, you could encounter an error saying, “You do not have permission to view this object’s security properties, even as an administrative user”. This kind of error may be caused by several reasons. For one, if your computer is infected with a virus or malware which might have caused some changes to the concerned folder or file. It could also occur if a program or service is using the folder or file simultaneously which explains why you’re not able to access the system. It could also be that the folder or file might have been owned by a user account that no longer exists or you might not have the permissions to view the targeted folder or file even though you’re logged in as administrator. To fix the “You do not have permission to view this object’s security properties, even as an administrative user” error, here are some options that might help.

Option 1 – Put your computer in a Clean Boot State

You can also troubleshoot the problem in a Clean Boot state. It could be that there are some third-party applications in your computer that’re preventing you from accessing security settings or properties of a file and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After you’ve set your computer into a Clean Boot State, try to check if the error is now fixed and that you can now view the Properties.

Option 2 – Try booting your computer into Safe Mode and delete inactive users

Aside from the Clean Boot State, you can also reboot your computer in Safe Mode and then delete all the inactive users. There are instances when the folder was created or owned by a user account that’s either deleted or inactive now and so you need to get rid of these inactive user accounts to resolve the error.
  • First, boot your computer in Safe Mode.
  • Then right-click on the concerned folder or file and select Properties.
  • Next, select Advanced in the Security tab and click on Add.
  • A new window will appear and from there, click on “Select a principal”.
  • And then type the name of the user to who you wish to give permissions in the “Enter the object name to select” box.
  • Now select Check Names and this would resolve the user name.
  • After that, click OK to save the settings. This will close the window and take you back to the previous one.
  • Next, from the drop-down menu, change the Type to Allow and select the Full Control checkbox.
  • Click OK to save the changes made and then restart your computer in a normal mode.

Option 3 – Try to take ownership of the folder or file

Another thing you can do to fix the problem is to take ownership and force the system into giving permissions to the Administrator. How? Refer to these steps:
  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • Next, type and enter this command: TAKEOWN /F <path>
  • Note that the <path> is the location of the folder or file in File Explorer.
  • Now type and enter this second command: ICACLS <path> /grant administrators:F
  • Finally, once the command has been executed, restart your computer and then see if you can now access the folder or file.

Option 4 – Try scanning your computer using Windows Defender

As mentioned, the error when accessing the security settings or properties of a folder or file might be due to a virus or malware. It could be that it had made some modifications that prevents you from accessing security settings or properties. To eliminate it, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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Fix Broadcom BCM20702A0 driver error
In recent times, some Windows 10 users have seen an error code BCM20702A0, when using Bluetooth and they are concerned as to what it is all about. We can say for certain that it has something to do with your Bluetooth driver. The error message in question is:
The drivers for this device are not installed. There are no compatible drivers for this device.
The problem here tends to no longer allow specific Bluetooth components to properly communicate with your Windows 10 operating system. It also affects laptops that do not have native Bluetooth support; therefore, the manufacturer installed a dongle on the inside to deliver the service. This is not the best way to do things because native support is always better. On the other hand, maybe you’re using a Broadcom USB Bluetooth dongle that is acting up, and as such, the error is showing. Below are solutions provided for this particular error and how to eliminate it.
  1. Run the Bluetooth Troubleshooter

    Press ⊞ WINDOWS to open the menu and select settings In settings choose Update & Security Go to troubleshoot and on the right panel click on additional troubleshooters Click on Bluetooth Select Run the troubleshooter, then sit back and allow the tool to do its thing. Once you’ve completed the task, click on Apply this fix if any repairs are needed Reboot your computer
  2. Install Broadcom driver from official website

    Windows drivers for Broadcom Bluetooth devices are no longer posted on their website. They should be available through Microsoft’s Windows Update service. If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update. However, the Broadcom Bluetooth drivers seem to be available here on the Lenovo website. To fix the BCM20702A0 driver error, you may download and install them. After downloading it, right-click on the downloaded item, and select Run as administrator. After installation, restart your computer, then check again if it works.
  3. Remove all Bluetooth drivers and USB controllers

    If previous solutions did not work, go to device manager and remove all Bluetooth devices along with all USB controllers. Reboot your computer and Windows will automatically reinstall and set all devices.
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Fix Lost internet connection in Windows 10
Losing an internet connection is not a pleasant thing, especially if it happens often. If you are a gamer this phenomenon can be very disturbing since it can stop your progress or even get your account banned if you are playing competitively. Luckily we have the solution for this annoyance, keep on reading and follow the guide.
  1. Update your driver

    Outdated or wrong drivers can cause a lot of issues and the device can exhibit strange behavior this way. To update driver Right-click on Start Click on Device Manager Locate your network adapter, wifi card, or device you are using for internet access right-click on it and choose update driver
  2. Renew IP

    Right-click on Start Click on command prompt (admin) In command prompt type ipconfig /renew and press ENTER
  3. Reset Winsock API

    Right-click on Start Click on command prompt (admin) In command prompt type netsh winsock reset catalog and press ENTER then type netsh int ipv4 reset reset.log and press ENTER reboot PC
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7 Ways to Fix Error 0x80070020 in Windows 10

Error Code 0x80070020 – What is it?

One of the problems encountered by Windows users when upgrading to Windows 10 from Windows 7 or Windows 8/8.1 is the Error Code 0x80070020. This error code normally occurs when users try to download updates from the Windows Update Website or simply by upgrading to Windows 10. Error Code 0x80070020 also occurs when the device already has a Windows 10 installed.

Once this error is encountered, it will cause malfunction of update installs and display the following message:

An error (-5006 : 0x80070020) has occurred while running the setup. Or The process cannot access the file because it is being used by another process”

Solution

Error Causes

In an attempt to fix Error Code 0x80070020, it is important to pinpoint what the cause is. The most probable cause of this error is due to interference. This error code most likely occurs when there is another automatic update running, for instance, an Antivirus scanning in real-time. If you’re scheduled to have an automatic update during real-time scanning, the Windows 10 update might malfunction.

Further Information and Manual Repair

In trying to fix Error Code 0x80070020, you can perform manual repair methods to resolve the issue effectively and efficiently. Most Windows users can easily employ these manual repair methods, even those who do not have technical abilities. However, there are certain instances where a Windows professional’s help is needed. If you don’t want to face any risk in resolving the issue, it would be best to consult a professional Windows technician or you can also make use of a powerful automated tool.

NOTE: It is best to attend immediately to errors encountered since unresolved errors can result in slowing down your computer’s performance. This might also cause other error messages to arise such as Error Code 0x80070057.

Method One: Restart Your Device

Since Error Code 0x80070020 is most likely encountered due to interference during your update, the easiest method you can do is to close all opened programs and restart your device. After restarting, try to start the update process again.

Method Two: Disable Antivirus Temporarily

Another quick and safe way to fix Error Code 0x80070020 is to disable your antivirus. You must take note though that in doing so, your computer will be susceptible to virus attacks. If you want to proceed with this method, follow these steps:

  1. Locate all programs in process in the notifications area, found in the lower right-hand section of your screen. If in case the antivirus icon is not visible on the taskbar, you may have to click an arrow pointing up to show what programs are currently running.
  2. Right-click on the antivirus icon then select the disable option.

Method Three: Run the Update Troubleshooter for Windows

The Windows Update Troubleshooter may resolve many of the errors encountered by Windows users when installing updates from Windows Update. To execute the troubleshooter, follow the steps below:

  1. Access a menu by holding the Windows key and X. Wait for the menu to appear on the bottom left corner of the screen.
  2. Open the Control Panel.
  3. Change the appearance of files by selecting large or small icons in the View by option located on the upper right section of your screen.
  4. Once you change the appearance of the files, choose the troubleshooting
  5. Run the Windows Update Troubleshooter.
  6. Restart your device then check if this resolves the problem.

Method Four: Execute A Clean Boot

Executing a clean boot means starting Windows using only a few resources, including startup programs and drivers. This safeguards minimizing conflicts and prevent software clash when an update is received. In performing a clean boot, you will be able to pinpoint what caused the manifestation of error code 0x80070020. Check Microsoft’s Support website to know how to execute a clean boot.

Method Five: Reset Windows Update Components

Performing this method is a bit risky and should be your last option if all methods were unsuccessful. This process will alter your device’s registry so you must ensure to perform accurately the steps. A single mistake can lead to modifying your registry erroneously, which might result in the occurrence of other error messages. Carefully follow the steps found on Microsoft’s Support website to successfully reset Windows Update components.

Resetting Windows Update components can also be done by implementing the following steps:

  1. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
  2. Stop the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
  3. Rename both the SoftwareDistribution and Catroot2 folders to <name of folder> old.
  4. Start now the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
  5. Exit the Command Prompt then restart your device. After restarting, try installing the updates again.

Method Six: Disable Third-Party Antivirus

A third-party antivirus such as BitDefender may recognize the Windows Update as a threat since the new update of Windows 10 is probably not yet registered with this third-party antivirus vendor. To solve this, you must disable temporarily the antivirus before performing the update. Once the third-party antivirus is disabled, you can now proceed with the updating process. Update as well your third-party antivirus.

Method Seven: Use the DISM Tool for Windows 10

The Deployment Image Servicing and Management (DISM) is a command-line utility that is installed by default in Windows 10 system. This program is used to fix images in Windows. In the case of Error Code 0x80070020, the DISM can repair the recovery image in Windows 10 and can perform as a virtual hard disk as well.

  1. Scan and check files for errors.
  2. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
  3. Type sfc /scannow
  4. You can also use the following commands to check for corrupted files:

/CheckHealth – to check for corrupted files or components

/ScanHealth – to check for corrupted Windows image. This may take up to 10 minutes to finish

/RestoreHealth – to check for corrupted Windows image and do an automatic repair. This may take up to 20 to 30 minutes to finish

NOTE: In an instance where you cannot locate the good files in your computer, the system image files may be corrupted. If this happens, you need to have a copy of install.wim from a computer with good Windows 10 OS or the Windows 10 ISO file. Make sure that the source of the good files has the same language, version, and edition of your OS.

Cleaning corrupted files using DISM utility:

Enter the following commands one by one to perform the /RestoreHealth switch using the source path location of good files you copied:

  1. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim
  2. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim /LimitAccess
  3. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim:1 /LimitAccess

For example purposes, the “repairSource” is the source of the good files.

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Activision Blizzard Sued by California
blizzard hqFollowing a two-year investigation by the California Department of Fair Employment and Housing, the state has filed a lawsuit against Activision Blizzard for fostering a "frat boy" culture in which female employees are allegedly subjected to unequal pay and sexual harassment. As reported by Bloomberg, Activision Blizzard is being accused by the state of California of discriminating against female employees at nearly all levels of employment, including in regards to compensation, promotion, assignments, and termination. The state alleges Activision Blizzard’s leadership has failed to address any of these outstanding issues or prevent them from occurring within the workplace. You can read the full details of the lawsuit here. The suit, filed Tuesday in the Los Angeles Superior Court, says Activision Blizzard, which is made up of about 20 percent women, assigns women, and women of color, to "lower paid and lower opportunity levels" with lower starting pay for similar work as their male counterparts. The documents also accuse Activision Blizzard of fostering a "pervasive 'frat boy' workplace culture in the office. Male employees are said to drink "copious amounts of alcohol" as they make their way through cubicles and "often engage in inappropriate behavior toward female employees." Male employees are said to come to work hungover, play video games during work "while delegating their responsibilities to female employees, engage in banter about their sexual encounters, talk openly about female bodies, and joke about rape." The lawsuit also cites one particular incident where a female employee, who was already subjected to intense sexual harassment at the company, committed suicide during a work trip with a male supervisor who allegedly brought inappropriate, sexual items with him on the trip. The lawsuit is asking for an injunction that will force Activision Blizzard to comply with workplace protections, as well as deliver unpaid wages, pay adjustments, back pay, and lost wages and benefits for female employees.

An Activision Blizzard spokesperson sent the following statement in response to the allegations:

We value diversity and strive to foster a workplace that offers inclusivity for everyone. There is no place in our company or industry, or any industry, for sexual misconduct or harassment of any kind. We take every allegation seriously and investigate all claims. In cases related to misconduct, the action was taken to address the issue. The DFEH includes distorted, and in many cases false, descriptions of Blizzard’s past. We have been extremely cooperative with the DFEH throughout their investigation, including providing them with extensive data and ample documentation, but they refused to inform us what issues they perceived. They were required by law to adequately investigate and to have good faith discussions with us to better understand and to resolve any claims or concerns before going to litigation, but they failed to do so. Instead, they rushed to file an inaccurate complaint, as we will demonstrate in court. We are sickened by the reprehensible conduct of the DFEH to drag into the complaint the tragic suicide of an employee whose passing has no bearing whatsoever on this case and with no regard for her grieving family. While we find this behavior to be disgraceful and unprofessional, it is, unfortunately, an example of how they have conducted themselves throughout the course of their investigation. It is this type of irresponsible behavior from unaccountable State bureaucrats that are driving many of the State’s best businesses out of California. The picture the DFEH paints is not the Blizzard workplace of today. Over the past several years and continuing since the initial investigation started, we’ve made significant changes to address company culture and reflect more diversity within our leadership teams. We’ve updated our Code of Conduct to emphasize a strict non-retaliation focus, amplified internal programs and channels for employees to report violations, including the “ASK List” with a confidential integrity hotline, and introduced an Employee Relations team dedicated to investigating employee concerns. We have strengthened our commitment to diversity, equity, and inclusion and combined our Employee Networks at a global level, to provide additional support. Employees must also undergo regular anti-harassment training and have done so for many years. We put tremendous effort into creating fair and rewarding compensation packages and policies that reflect our culture and business, and we strive to pay all employees fairly for equal or substantially similar work. We take a variety of proactive steps to ensure that pay is driven by non-discriminatory factors. For example, we reward and compensate employees based on their performance, and we conduct extensive anti-discrimination training including for those who are part of the compensation process. We are confident in our ability to demonstrate our practices as an equal opportunity employer that fosters a supportive, diverse, and inclusive workplace for our people, and we are committed to continuing this effort in the years to come. It is a shame that the DFEH did not want to engage with us on what they thought they were seeing in their investigation.

Conclusion

We will see how things work out, but I am not too optimistic for Activision Blizzard, truth to be told these reports are really bringing up some disturbing news on the sunlight. I just hope that all responsible will be brought to justice.
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Fix INVALID_POINTER_READ_c0000005 atidxx64.dll
If your Microsoft Edge browser encountered a Stop Error that says, “INVALID_POINTER_READ_c0000005 (atidxx64.dll)” in your Windows 10 computer, then this indicates that your Graphics card driver is outdated. According to security experts, Microsoft has already acknowledged the problem and stated that this issue exists with Windows 10 v1809, Windows Server 2019, and Windows Server version 1809. Although there is no direct way to resolve the problem, there are still some workarounds you can try. If you are using a RadeonHD2000 or HD4000 series video card, the update will be blocked for you. Some users also claim to experience performance issues with the lock screen or the ShellExperienceHost. However, if you are using AMD, the problem is that it no longer supports Radeon HD2000 and HD4000 series graphics processing units or GPUs. Even though Microsoft is already working for a way to resolve the problem, here are some alternative solutions you can check out:

Option 1 – Update your Graphics card drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try removing AMD Radeon HD2000 and HD4000 drivers

Although this is not exactly a perfect solution, removing AMD drivers will make the operating system fall back to the default GPU available on your motherboard. You also have the option to completely disable the hardware.
  • Tap the Win + X + M keys to open the Device Manager.
  • Next, look for your Graphics card drive, and under Display Adapters, right click on them and click Uninstall device or Disable device.
  • After that, restart your computer. This will disable the AMD drivers so you won’t be able to find them. It will also release the Windows 10 v1809 update on your computer and in case your operating system tries to prompt you with the “New Device found” message, simply ignore it.

Option 3 – Try to use another browser

You might want to use another browser especially when you already updated your computer and Microsoft Edge still keeps on crashing. You can use Google Chrome, Mozilla Firefox, and other browsers as alternatives until you sort out the problem.

Option 4 – Try to remove the Graphics card physically

You might also want to try removing both AMD Radeon HD2000 and HD4000 as they are very old graphics cards. And since AMD is not going to roll out anything, at least on its own if your motherboard has an onboard GPU, it would be best to get rid of the cards. After that, install the Windows v1809 update and then put them back in. You also have the option to install the driver but just don’t use Microsoft Edge.
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