Fix boot into the next phase of installation

There are various complex tasks that take place under the hood while you upgrade or clean install the Windows operating system on a computer. Because of its complexity, there are times when you might encounter some errors when you upgrade or clean install Windows 10. One of the errors you could encounter is the error that states, “Windows could not prepare the computer to boot into the next phase of installation. To install Windows, restart the installation”.

This error does not only occur in Windows 10 as it could also occur on the other versions of Windows. There are a lot of possible causes for this error. It could be due to incompatible BIOS, corrupted system files, improper installation media or it could also be due to excessive hardware plugged into your computer and so on. Whatever the cause is, here are some potential fixes you need to check out to fix the problem.

Option 1 – Try to disconnect or disable newly installed hardware

In this option, you will have to disable or remove the hardware you’ve just installed recently since external devices could be the one that’s causing the Blue Screen of Death error to appear. To do that, just disconnect any external device that’s connected to your computer physically and then check if it fixes the error.

Option 2 – Try to update the BIOS

As you know, the BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version in your computer.
  • Now restart your computer to apply the changes made.

Option 3 – Try to reconfigure all the created partitions

You could also try to reconfigure the partitions by deleting and recreating all the available partitions on your computer and then see if it fixes the problem.

Option 4 – Make a proper bootable USB Drive/Stick

To make a proper bootable USB drive, you need to use the Windows Media Creation tool. The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

  • After making the bootable drive, you need to plug it into your computer and then reboot.
  • Next, tap the F10 or Esc key to open the boot options.
  • Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

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How to Fix msrtn32.exe error or high CPU usage
If your Windows 10 computer slows down, the first thing you can do is to check the status of the resource usage in the Task Manager. In such cases, it shoots up to even 1000% which causes the system to either hang or freeze since some programs are using a major chunk of system resources. And this is the case with msrtn32.exe. Msrtn32.exe is a malicious file that may try to steal your digital currency. It can get installed on your computer when you install a browser plugin or extension that can modify the default settings of browsers, the content of web pages, search results, as well as display tons of intrusive ads. So if you see msrtn32.exe under the Processes tab of the Task Manager If you see msrtn32.exe under the Processes tab of your Task Manager, refer to the suggestions given below to get rid of it and restore your computer’s normal function. Before you proceed, take note that this executable file is found in the following location:
C:/Program Files(x86)msrtn32

Option 1 – Delete the folder where msrtn32.exe is located

The first thing you can do is to go to C:/Program Files(x86)/msrtn32. From there, look for the malicious executable file and delete its folder. If you are not able to delete the folder, make sure that you’re logged in as administrator and then try again.

Option 2 – Try scanning your computer using Windows Defender

Since you are dealing with a malicious file, if you weren’t able to delete the folder where the file is located, you can scan your computer using the built-in Windows Defender program and then eliminate the malicious file. Follow the steps below to do so:
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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How to Fix Windows 10 Error Code 0x8024001b

Error Code 0x8024001b- What is it?

At its most basic level, Error Code 0x8024001b is an error that can cause problems with the installation and updates of software and operating system updates. The most common version of this error appears in Windows 10, but a similar error with a matching code number has been present in previous versions of the operating system, back through Windows 7.

Common symptoms include:

  • Programs freezing or locking up during use
  • The appearance of an error message regarding installation difficulties
  • Computer shutting down or freezing during operation
  • Difficulty in running multiple programs at the same time

Solution

Restoro box imageError Causes

There are two main causes for Error Code 0x8024001b, both of which are fairly simple:  Updates needed for the Windows Update tool itself and software that causes Windows Update to fail during installations through conflicts in system files. While these may seem like technical issues, these problems are actually easily resolved with a few simple steps. The average user can use the methods listed below to fix the problems on their own.

Further Information and Manual Repair

For users who want to address Error Code 0x8024001b for themselves, the steps below can be followed to address the two primary causes for the error. If you have difficulty in completing these steps or are not confident in your computing skills and ability to follow the listed steps, contact a Windows repair technician.

Here are the top methods to resolve Error Code 0x8024001b on your own:

Method One:  Check for Updates to Windows Update

In some cases, the Windows Update tool may need an update for itself. When you attempt to run updates or install wizards for other software, it can cause conflicts with the Windows Update process, slowing down your computer or causing it to freeze.

If you are attempting to run multiple installations or updates at the same time, it may also cause Error Code 0x8024001b to arise on your computer.

To resolve this issue, close out all programs, with the exception of the Windows Update tool. Within the tool, select “Check for Updates” and install any updates that are needed. When finished, you should restart your computer to ensure that all updates have been fully applied before attempting any other installations or updates.

Method Two:  Uninstall Conflicting Software

Another problem that can cause Error Code 0x8024001b is the presence of conflicting software. If Error Code 0x8024001b has only recently appeared on your computer, consider removing any software that has been added to your computer, running the Windows Update process, and restarting your computer before attempting to reinstall the problem software.

With any method that you use, it is important to remember to keep your Windows Updates current at all times. This is the best way to avoid the appearance of Error Code 0x8024001b and similar errors in the future, as stacked up updates are more likely to cause issues and conflicts with your other installed software and operating system.

While there are some tools out there that claim to be able to fix Error Code 0x8024001b for you, it is important to always thoroughly investigate the publisher and distributor of such software, as some of the tools available on the Internet will actually introduce malware and adware on your computer in the name of “protecting” your computer or resolving an error.

If you have tried to use both methods above and have not fully resolved Error Code 0x8024001b, get in touch with someone who is a qualified computer repair professional and is familiar with your particular version of the Windows operating system to assist you in finalizing your resolution.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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Easy PrivateSearchPlus Removal Guide

PrivateSearchPlus is a browser extension that redirects all your searches through yonto. This way the extension claims you are browsing privately.

From the author: Search the web without tracking your search history or any personally identifiable information Access quickly to popular websites with icons sliding from this homepage is easy speedy and accessed ..Google Search, Yahoo, Aol, Facebook, Amazon, eBay, and more from all world without login However, PrivateSearchPlus monitors your browsing activity, the websites you visit, the links you click, and stores personal information that is later sent to server ads. This extension changes your default search engine to Yonto, it displays additional unwanted ads, may display pop-up ads, and hijacks your home page. Several anti-virus scanners have classified this extension as a Browser Hijacker and are therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is actually a type of unwanted program, commonly a web browser add-on or extension, which causes modifications in web browser’s settings. There are several reasons why you might have a browser hijack; but commercial, marketing, and advertising are the main purposes for their creation. In general, hijackers are made for the benefit of internet hackers often through income generation from forced ad clicks and site visits. Nonetheless, it’s not that innocent. Your web safety is compromised and it is also very irritating. Browser hijackers could also allow other vicious programs without your knowledge to further damage your computer.

How to know if your browser has been hijacked

When your web browser is hijacked, the following might happen: your browser’s homepage is suddenly different; you see new unwanted favorites or bookmarks added, usually directed to advertisement-filled or pornography websites; the default browser settings have been changed, and/or your default search engine is altered; you see unsolicited new toolbars added; you notice numerous ads show up on your web browsers or display screen; webpages load slowly and at times incomplete; Inability to navigate to particular sites, especially antivirus and also other security software websites.

So how does a browser hijacker infect a computer?

Browser hijackers might use drive-by downloads or file-sharing websites or an e-mail attachment in order to reach a targeted computer. They could also come from add-on applications, also referred to as browser helper objects (BHO), web browser extensions, or toolbars. Other times you may have unintentionally accepted a browser hijacker as part of a software program bundle (usually freeware or shareware). Some of the most well-known hijackers are EasySearchPlus, Babylon Toolbar, Conduit Search, OneWebSearch, Sweet Page, and CoolWebSearch. The presence of any browser hijacker malware on your system might drastically diminish the web browsing experience, monitor your internet activities that lead to major privacy concerns, produce system stability problems and ultimately cause your PC to slow down or to a nearly unusable state.

Browser Hijacker Malware – Removal

Some browser hijacking could be quite easily stopped by finding and eliminating the corresponding malware program from your control panel. Sadly, many of the software programs used to hijack an internet browser are intentionally created to be hard to detect or remove. Inexperienced PC users shouldn’t ever try for the manual form of removal methods, as it demands thorough computer knowledge to do repairs on the computer registry and HOSTS file.

What to Do if Virus Stops You From Downloading Or Installing Anything?

Malware can cause all sorts of damage once they invade your PC, ranging from stealing your personal details to erasing data files on your computer. Certain malware types alter internet browser settings by adding a proxy server or modify the computer’s DNS configuration settings. In these instances, you will be unable to visit certain or all websites, and therefore unable to download or install the necessary security software to get rid of the computer virus. So what to do if malware keeps you from downloading or installing Safebytes Anti-Malware? There are some options you can try to get around with this particular problem.

Install in Safe Mode with Networking

If the malware is set to load at Windows startup, then booting in Safe Mode should avoid it. Since only the minimal applications and services start-up in “Safe Mode”, there are rarely any reasons for issues to take place. You will need to do the following to eliminate malware in Safe mode. 1) Press the F8 key repeatedly as soon as your PC boots, however, before the big Windows logo appears. This will conjure up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) Once this mode loads, you should have the internet. Now, make use of your web browser to download and install Safebytes. 4) After installation, run a complete scan and let the software program get rid of the threats it detects.

Obtain the antivirus program using an alternate web browser

Web-based viruses could be environment-specific, aiming for a specific browser or attacking particular versions of the browser. The best way to overcome this problem is to pick a browser that is well known for its security measures. Firefox contains built-in Phishing and Malware Protection to help keep you secure online.

Create a portable USB antivirus for eliminating malware

Another method is to download and transfer an antivirus application from a clean computer to run a scan on the affected computer. Follow these steps to employ a flash drive to fix your corrupted computer. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean computer. 2) Plug the Thumb drive into the uninfected computer. 3) Double click on the downloaded file to open the installation wizard. 4) Choose a thumb drive as the place when the wizard asks you where you wish to install the software. Do as instructed on the screen to finish off the installation process. 5) Now, plug the pen drive into the infected system. 6) Double-click the anti-malware program EXE file on the thumb drive. 7) Press the “Scan” button to run a full computer scan and remove malware automatically.

A Look at the Best Anti-Malware Program

To help protect your computer from various internet-based threats, it is very important to install an anti-malware program on your computer system. However, with so many anti-malware companies in the market, these days it is tough to decide which one you should obtain for your personal computer. A few are very good ones, some are ok types, while some are just fake anti-malware programs that can ruin your PC themselves! You have to pick a product that has got a good reputation and detects not only computer viruses but other sorts of malware as well. While considering the reliable applications, Safebytes Anti-Malware is certainly the strongly recommended one. SafeBytes is a highly effective, real-time anti-spyware application that is created to assist regular computer users in safeguarding their computers from malicious internet threats. With its cutting-edge technology, this software will allow you to get rid of several types of malware like computer viruses, PUPs, trojans, worms, adware, ransomware, and browser hijackers. SafeBytes anti-malware takes computer protection to a totally new level with its advanced features. Some of them are given as below: Real-Time Protection: SafeBytes provides an entirely hands-free live protection that is set to check, prevent and get rid of all computer threats at its very first encounter. It will continuously monitor your computer for hacker activity and also gives users advanced firewall protection. Anti-Malware Protection: Safebytes is based on the best virus engine within the industry. These engines can detect and eliminate threats even during the initial phases of a malware outbreak. Web Security: SafeBytes checks the links present on a webpage for possible threats and notifies you whether the website is safe to view or not, through its unique safety rating system. “Fast Scan” Abilities: Safebytes Anti-Malware, using its enhanced scanning engine, offers extremely fast scanning which can promptly target any active online threat. Light-weight: SafeBytes is a lightweight and easy-to-use anti-virus and antimalware solution. As it uses very low computer resources, this tool leaves the computer power exactly where it belongs to: with you actually. 24/7 Live Expert Support: For any technical questions or product support, you may get 24/7 professional assistance via chat and e-mail.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove PrivateSearchPlus without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by PrivateSearchPlus

Registry: HKEY_LOCAL_MACHINESOFTWAREsupWPM HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesWpm HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMain Default_Page_URL HKEY_LOCAL_MachineSoftwareClasses[PUP.Private Search Plus] HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionUninstall[PUP.Private Search Plus]
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Best gifts for Gamers and PC enthusiasts
The holiday season is almost upon us and buying gifts for loved ones can sometimes present some headaches, especially if that loved one is a Gamer or PC enthusiast. We have all been there and how almost every household today has a console or PC struggles are infecting more and more people. But do not despair, we have made a nice list of potential gifts for you. giftsThe list contains some nice essential and good things but we gave our best not to break the bank so you will not find any large screens or 300$ keyboards here. Of course, you can always get expensive gifts and if you have money for it do it, it is just we want to have affordable stuff here.

A Steam gift card

For gamers, a good game is a great gift but most of the time when we are buying a game we can miss what the person wants. That is why a Steam gift card is a great gift for gamers. He can use it and buy whatever he or she wants for its value.

Xbox Game pass

This is another for those Gamers type. Xbox game pass is a great gift even if you do not own Xbox since all games will work on PC as well. Xbox Game Pass Ultimate includes the PC version, which will unlock somewhere between 300 and 350 games automatically. It’s a subscription service, so your PC gamer will have to keep up with it. The monthly price is worth it, though.

Pack of cable ties

Almost every PC user has tons of cables lying around, and most of the time they are not really tidy. Cable ties come to the rescue!!! Let us be honest, no one likes cables that are scattered all over the place, even the computer users so if they do not have this essential piece of equipment, we are sure they will like it.

Compressed air duster

Dust is enemy no.1 for computer users, it gets into the keyboard, into small spaces, etc. It is very difficult to get it out so an air duster for compressed air is a great cleaning gift for any kind of computer enthusiast. You can get it with a can of compressed air as well so everything is ready for cleaning.

New Headset

A headset is always a great gift. Over time earbuds can deteriorate and get damaged simply just by using them and when enough time passes even cables can start losing contact and overall sound quality may drop. Usually, computer users change headsets like keyboards so if your loved one has some old headsets showing their age, a new one is a perfect present.

New SSD drive

More hard disk space is always a welcome sight for any PC user and new SSD drives fueled with new technology are faster than ones of the same size in past years making them a perfect gift.

Large mouse pad

A good mouse pad can mean a lot to a gamer. Over time mouse pad deteriorates simply with its use so a new and fancy large pad is a great gift for any user. If you want a great gift, make it with RGB light.
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TitleBar, Minimize, Maximize and Close missing
In case you don’t know, the Title bar comes with the Maximize, Minimize, as well as the Close button. However, there are instances when you might notice that the Title bar, Maximize, Minimize and Close buttons are missing in the File Explorer. This kind of problem might be due to some glitch in the computer, or it could also be caused by some built-in tool or an installed program in your computer. Moreover, there are also other factors that you have to consider such as corruption in the system files as well as errors in the user profile which is generated on a domain network, and so on. There are several suggestions you can check out to fix the problem. You can try to boot your computer in a Clean Boot State to see if a third-party program is the root cause of the problem. You can also try to run built-in tools like System File Checker and the DISM tool. You could also get the video buffer emptied, reset or reinstall the program, or recreate the User Profile.

Option 1 – Put your computer in a Clean Boot State

As pointed out, it is possible that some third-party program or service is the one that’s behind the problem. To isolate this possibility and to identify the culprit, you have to put your computer into a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • You need to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it.

Option 2 – Run System File Checker scan

You might also try running the System File Checker or SFC scan to fix the issue. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer and see if the System32 folder still pops up at startup or not.

Option 3 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Upgrade problem. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to empty the Vide buffer

These kinds of problems could also be due to bad data in the Video Buffer. Thus, you can try to empty the Video buffer to resolve the problem. All you have to do is tap the Shift + Ctrl + Win key + B keys on your keyboard. After that, leave your computer idle for about 10 seconds until you notice it blink once. Now you try using your computer as usual and see if the glitch is now fixed or not.

Option 5 – Try to reset or reinstall the program

Another thing you can do to fix the issue is to reset or reinstall the program where you encounter the problem. Chances are, you are running the application in the Full-screen mode but you can exit it by simply tapping the Esc or F11 key. However, if nothing changed, then consider resetting or reinstalling the program. Just go to the Windows 10 Settings app and navigate to Apps > Apps & Features. From there, look for the entry of the application you’re having problems with and select it and then click on the Advanced options. After that, click on the Reset button under the Reset section.

Option 6 – Try recreating the User Profile

You might also want to try recreating the User Profile on your computer since some errors in the creation of a User Profile can result in problems like this one. Thus, you have to try deleting the User Profile and then recreate it.
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Media Player can't detect the length of file
Even with the new Groove Music in Windows 10, a lot of users still prefer to use the old Windows Media Player. This isn’t surprising since Windows Media Player still remains to be one of the best players you can find. However, that does not mean that it is without flaws as it could still encounter some issues from time to time. One of the issues you might encounter when using the Windows Media Player is when you try to burn DVDs or CDs but end up failing due to an error that pops up that says, Windows Media Player cannot detect the length of the file. At the time of writing, it isn’t clear yet what the real cause of the error is. However, there are several fixes that are provided in this post for you to check out so you can resolve the problem. You can try to get rid of any unsupported files from the burning list or you could also try running the Windows Media Player troubleshooters. Aside from that, you could also try to drag and drop music or change the burning speed. For more details, refer to the following options.

Option 1 – Get rid of the unsupported files from the burning list

You must get rid of the unsupported files from the list of files to burn. This list can be found on the right-hand side of the Windows Media Player. One of the indications that a file is causing problems is when there is a white cross in a red circle next to the file. You can simply click on that icon to remove the file from the burning list. Once you’ve gotten rid of all the unsupported files, try to burn your files to the CD or disk once more.

Option 2 – Try running the Windows Media Player troubleshooters

The next thing you can do to fix the error is to run the built-in troubleshooters for the Windows Media Player. Windows 10 actually comes pre-packed with three troubleshooters designed for Windows Media Player. They can help in fixing the “Windows Media Player cannot detect the length of the file” error. To run these troubleshooters, simply tap the Win + R keys to open the Run dialog box and type “msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic” for the Windows Media Player Settings troubleshooter or type “msdt.exe -id WindowsMediaPlayerLibraryDiagnostic” for the Windows Media Player Library troubleshooter, or type “msdt.exe -id WindowsMediaPlayerDVDDiagnostic” for the Windows Media Player DVD troubleshooter.

Option 3 – Try to drag and drop music

Another thing you can check out is to drag and drop all the tracks into the Windows Media Player before you burn them. All you have to do is open the folder where the tracks are located and highlight all of them and then drag them to the Windows Media Player. It should now be able to detect the length of each one of the tracks without any errors.

Option 4 – Try to change the burning speed

Since the burning speed is set to fastest by default, you can try to change the burning speed to resolve the problem. Just open the Options window and then go to the Burn tab. From there, select either Medium or Slow burning speed and save the changes made. Now try to burn your files to the CD or disk once again.
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Troubleshooting Epic Games Launcher issues
If you are having trouble using the Epic Games Launcher, here are some troubleshooting steps that usually fix common problems.

Check the Epic Games server status

Check the Epic Games Server Status page to make sure all systems are operational. If the Epic Games Launcher is affected by an outage or system-wide issue, your issue may be fixed when the outage is resolved.

Clear your launcher’s webcache

Clearing the webcache often resolves display issues that may prevent you from using the launcher. Follow these steps to clear your webcache:

Windows

  1. Exit the Epic Games Launcher by right-clicking the system tray icon in the bottom-right corner, and then clicking Exit.
  2. Press Windows key + R, type “%localappdata%”, and then press Enter to open a File Explorer window.
  3. Open the Epic Games Launcher folder.
  4. Open the Saved folder.
  5. Click the webcache folder, and then delete it.
  6. Restart your computer, and then relaunch the Epic Games Launcher.

Mac

  1. Exit the Epic Games Launcher.
  2. Open Finder.
  3. Click on Go then Go to Folder...
  4. Type ~/Library/Caches/com.epicgames.EpicGamesLauncher and press Enter.
  5. Drag the webcache folder to the Trash.
  6. Press control and click on Trash.
  7. Click on Empty Trash.
  8. Relaunch the Epic Games Launcher.

Run the launcher as an administrator

Running the launcher as an administrator elevates its permissions so it can avoid problems with downloading games, for example. Follow these steps to run the launcher as an administrator:
  1. Right-click your Epic Games Launcher shortcut.
  2. Click Run as Administrator.

Update graphics card drivers

Making sure the player is using the latest graphics card drivers may resolve the launcher crashing. Review this article for steps on how to do update their graphics drivers.

Reinstall the Epic Games Launcher

Note: The following process will remove all of your installed games.

On Windows: 

Run system file checker then reinstall the Epic Games Launcher.
  1. Close the Epic Games launcher by right-clicking the system tray icon in the bottom right corner and then clicking Exit.
  2. Click Start.
  3. Type "cmd", right-click Command Prompt, and then click Run as administrator.
  4. In the window that opens, type "sfc /scannow", and then press Enter.  This may take a little while.
  5. Restart your computer.
  6. Click Start.
  7. Type "Add or Remove Programs", and then press Enter.
  8. Select Epic Games Launcher from the list of programs.
  9. Click Uninstall.
  10. Go to www.epicgames.com and click Get Epic Games in the top right corner to download the latest installer.

On Mac:

  1. Close the Epic Games Launcher.
  2. Verify there are no processes associated with the Epic Games Launcher by checking Activity Monitor.
  3. Open the Applications folder.
  4. Click and drag the Epic Games Launcher application to the Trash.
  5. Verify all the following directories no longer have any Epic Games Launcher folders or files:
    • ~/Library/Application Support
    • ~/Library/Caches
    • ~/Library/Preferences
    • ~/Library/Logs
    • ~/Library/Cookies
  6. Go to www.epicgames.com and click Get Epic Games in the top right corner to download the latest installer.

Launcher freezing on macOS 10.15.1 or earlier

If your launcher is freezing on macOS 10.15.1 or earlier, follow the steps above to reinstall the Epic Games Launcher on your Mac.

Verify system requirements

Make sure your computer meets the system requirements to run the Epic Games Launcher using this article here. The system requirements for the Epic Games Launcher are here.

Blinking Epic Games Launcher icon on the taskbar

If you can't start the Epic Games Launcher and see a blinking icon on your taskbar, use these steps to try and fix this:
  1. Right-click your Epic Games Launcher shortcut.
  2. Click Properties.
  3. Select Normal Window from the drop-down menu next to Run.
  4. Click the Compatibility tab.
  5. Uncheck any boxes, and then click Apply then OK.
  6. Click Start, then type "Graphics Settings" and press Enter.
  7. Select Classic app from the drop-down under Graphics performance preference.
  8. Click Browse.
  9. Navigate to the Epic Games Launcher installation directory. By default, this is C:/Program Files (x86)/Epic Games/Launcher/Portal/Binaries/Win64.
  10. Click the EpicGamesLauncher.exe file, and then click Add.
  11. Click Options.
  12. Select Power Saving.
  13. Click Save.
  14. Relaunch the Epic Games Launcher.
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Firewall is preventing or blocking connections
As you know, the Windows Firewall is designed not just to protect your computer from viruses and malware, and other security threats but it’s also designed to block any program from accessing the internet. Users are given the option to block both inbound and outbound traffic for any apps on their computers. However, this kind of option can often lead to not being able to access the internet. In such cases, when you try to run the Windows Firewall Troubleshooter or the Windows Network Diagnostic troubleshooter, it will throw an error message that says, “Windows Firewall is preventing connections to your computer. The Windows Firewall rule HSS DNS Leak Rule may be blocking your connection”. If you are in this kind of scenario, then you’ve come to the right place as this post will guide you on how exactly you can fix this error. When you encounter this kind of error, there are several options you can check out to fix it. You can try to allow an app or feature through the Windows Firewall or uncheck the HSS DNS leak rule in both private and public. For more details, refer to the suggestions provided below.

Option 1 – Try to allow an app or feature through Windows Firewall

The first thing you can do to get rid of the error is to allow a feature or app through the Windows Firewall. To do this, follow these steps:
  • Open the Windows Defender Security Center.
  • From there, select the Firewall and Network Protection option.
  • Next, click on the “Allow an app through firewall” option and then click on the “Change Settings” button and make sure that you have administrative privileges.
  • After that, select the app or feature you want to allow through the Firewall from the menu. You also have the option to manually add the app by using the “Add an App” option.
  • Then select the between the type of network an app can access such as:
    • Private Network will allow the app to connect to the internet only at home or work.
    • Public Network will allow the app to connect to the internet from anywhere, including Public WiFi hotspots.
  • Once done, restart your computer and see if it fixed the error or not.

Option 2 – Try to uncheck the HSS DNS leak rule in both private and public

The next thing you can do to fix the error is to uncheck the HSS DNS leak rule in both private and public. You can do this by following these steps:
  • Open the Windows Defender Security Center.
  • From there, select the Firewall and Network Protection option.
  • After that, click on the “Allow an app through firewall” option and then click on the “Change Settings” button and make sure that you have administrative privileges.
  • Next, scroll down until you see the HSS DNS leak rule in both private and public option and then uncheck it.
  • Now restart your computer and check if the error is now gone.
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Windows ImageAcquisition High CPU & Disk usage
What is Windows ImageAcquisition High CPU & Disk usage? The Windows Image Acquisition is the driver model in charge of the communication between the graphics hardware and the operating system. There are times when it causes high disk and CPU usage in Windows 10 systems which results in slow performance of the computer. To fix this issue, read on as this post will help you in addressing the problem. The cause of this problem might have something to do with the hardware or the drivers. And so if your computer becomes slow because of the Windows Image Acquisition process, here are some suggestions that might be of help. You can try to restart the Windows Image Acquisition service, run a System File Checker Scan, disconnect & reconnect imaging hardware as well as update and reinstall the drivers and updating the graphics drivers. For a complete set of instructions, follow the given options below.

Option 1 – Try restarting the Windows Image Acquisition Service

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • From there, look for the Windows Image Acquisition Service and check on its service Status.
  • If the Service Status is blank, right-click on it and select Start. And if the service Status is Running right-click on it and select Restart. After that, check if your computer’s performance is now back to normal.

Option 2 – Try running a System File Checker scan

As you know, running a System File Checker scan can help in replacing missing files as well as repair the corrupted ones which might be the reason behind the problem.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer after the scan is completed.

Option 3 – Try disconnecting and reconnecting the imaging hardware and then update and reinstall its drivers

It could be that the hardware that calls for the Windows Image Acquisition service has some issues which are why disconnecting and reconnecting the imaging hardware like scanners, printers, cameras can help in fixing the problem. In addition, you can also boot your computer in a Clean Boot State so that you can find the problematic hardware by hit and trial method. Refer to the steps below to do so:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

Option 4 – Try updating the Graphics drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.
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Disable Windows insider in Windows 10
In their search for making Windows, a better operating system Microsoft has come up with an insider program that will collect telemetry and send it to Microsoft in order to provide enough information to make a better OS. Being in an insider program is per choice basis and it is not forced to anyone. This guide will cover how to turn off the insider program since its constant updates and telemetry can slow down the internet. So if you decided that you no longer want to be part of this program here is how to turn it off.
  • Press ⊞ WINDOWS + R to open the run dialog keyboard with windows and r marked
  • Type in dialog gpedit.msc and press ENTER
  • You will find yourself in the Local Group Policy Editor Window. Inside windows find: Computer Configuration > Administrative Templates > Windows Component > Windows Update > Windows Update for Business
  • Move to the right pane and double-click on the Manage Preview Builds option
  • Inside the Manage Preview Builds window, check the Enabled radio button
  • Go to the Options section, and using the drop-down menu, set the preferred release channel
  • Select Apply and then OK
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