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Fix cannot load the Device Driver Code 38

Each you connect time external devices like scanners, printers, and the likes to a Windows 10 computer, the device either pushes the drivers through the USB or any other port, or you are expected to install the drivers through external media. In both cases, the driver will be loaded into the system, allowing you to use the device. However, it doesn’t always go smoothly as you could encounter some errors like the “Windows cannot load the Device Driver for this hardware because a previous instance of the Device Driver is still in memory ( Code 38 )”.

If you encounter such an error in the Device Manager, then this means that a previous version of the device driver is still in memory and that each time the device is used, that previous version is loaded into memory and then unloaded which triggers the “Windows cannot load the Device Driver for this hardware because a previous instance of the Device Driver is still in memory (Code 38)” error. This kind of error occurs if the operating system loads the unwanted driver or if it fails to unload the driver.

It could be that there is an obsolete version of the driver that’s still installed in the system or it could also be that you need to update your USB drivers as they could be outdated or the problem could also be due to some third party program that is interfering with the installation. Whatever the cause is, here are some suggestions you can check out to resolve the problem.

Option 1 – Uninstall previously installed drivers and reinstall their latest working version from the manufacturer’s website

The first thing you can do is to uninstall the drivers that are currently installed on your computer and then reinstall their latest working versions from their official sites. This kind of error is commonly encountered while loading drivers for scanners and printers. This is due to the fact that their drivers and software come along with a package which is usually in external media like CD or DVD. So when you install the software package, there’s a possibility that a newer version has been launched by its manufacturer. When that happens, you have to uninstall the previously installed driver package and then download the drivers from the manufacturer’s website and install them.

Option 2 – Run the Hardware and Devices Troubleshooter

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Update or reinstall the Universal Serial Bus Controller driver

Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:

  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

  • Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 4 – Restart your computer in a Clean Boot State

If the first three given options didn’t work and you still see the error when you connect external devices, you can try putting your computer in a Clean Boot State and then try connecting them again.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to connect the external devices and check if the error is now gone.

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How to Fix Installation Error 1628

What Is Installation Error 1628?

Installation Error 1628 is, as the name suggests, an installation error. When it occurs, a generic 1628 message is displayed to the user. When this message appears, it is either a problem with the install files or an issue with the InstallShield.

Solution

Restoro box imageError Causes

Installation Error 1628 is caused because every Windows-based program or application has been designed that such that it has to be installed on the computer for use. This installation process is important because it not only moves files to the appropriate location on one’s hard drive but also because the process creates registry entries in Windows System files. A vast majority of these programs and applications have a built-in tool that’s responsible for aptly performing this installation. This built-in tool is the InstallShield. This establishes that when this error occurs, it is either because of some unforeseen issue that occurred during the installation process or because of some problem with the InstallShield.

Further Information and Manual Repair

In order to keep this error from occurring in the future, some recommendations are outlined below.
  • Check the installation disc and determine if there are any smudges, scratches, or fingerprints on it. If the system is unable to read data from the disc, Installation Error 1628 will be generated. In order to ensure that the Installation Disc is clean, use a microfiber cloth. Dampen it lightly with water and clean the disc. Wipe the inside of the disc lightly in an outward direction, making sure that it is not wiped in a circular pattern. Try to reinstall the application or program after cleaning the disc. The issue should be resolved. However, if it persists, some problems may be with the InstallShield.
  • The alternative solution is to repair the InstallShield and the procedure goes as follows.
  1. Stop InstallShield’s running process. It may have been crashed and simply needs to be restarted. Now access task manager. Press Ctrl+Alt+Del and the task manager will open. Now go to the processes tab and disable ‘idriver.exe’ and ‘msiexec.exe’ from here.
  2. Now go to ‘C: Program Files/Common Files’. Here you will find the ‘InstallShield’ folder. Select ‘rename’ and modify the folder name to ‘InstallShield1’. Confirm rename and start the installation process again. Now Windows will try to re-install any InstallShield files one needs.
  3. If the error persists after renaming the InstallShield folder, download the Windows Installer from Microsoft’s website. This file will determine whether or not your version is valid. Old versions often have bugs that cause problems. Your system is now ready to be used.
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How to Fix Windows 10 Error 0x8007001

Error Code 0x8007001 - What is it?

Error Code 0x8007001 occurs during installations that take place in Windows 10.  Various versions of this same error have also been present in previous editions of the software and the methods to resolve the error across these versions are the same

Common symptoms include:

  • Inability to complete the installation process for updates, programs, and system versions.
  • Installations quitting out in the middle of the process, particularly as the files are unpacked.

Several solutions for Error Code 0x8007001 require the user to complete semi-complex tasks. If you aren’t comfortable with the processes necessary to finish the methods below, make sure that you get in touch with a certified professional who is familiar with the Windows operating system to assist you in the resolution of the error code.

Solution

Restoro box imageError Causes

In many cases, Error Code 0x8007001 is caused by an installation disk that is not functioning properly or installation files that have been corrupted or changed. When this is the case, the operating system will not be able to begin actually installing the files and will instead hang up as the files are unpacked from the installation set.

Further Information and Manual Repair

For Error Code 0x8007001 to be repaired properly, the missing or corrupted installation files need to be repaired or the system needs to be able to recognize the files that it is missing. This can require some advanced computing knowledge. If you don’t feel comfortable with the idea of undertaking the methods below on your own, contact a computer repair technician who can assist you in following these steps.

Method One:  Load the Install Files on an Alternative Disk

In some cases, the operating system simply cannot recognize the installation files that are present on the disk in question, whether it is on a hard drive, a set of downloaded files, or files from a flash drive. If this is the case on your particular machine, the simplest way to work around the problem is to load the installation files onto an alternative disk source, whether it be a flash drive, CD, DVD, or secondary hard drive. After these files have been properly loaded onto that alternative disk, attempt to run the installation from the alternative source instead.

If this method is successful, it means that the system may have had trouble recognizing the files involved in the installation from the first source, but that the files themselves were not corrupted or changed.

Make sure that you save the alternative disk source after your installation is complete in case you ever need to do a fresh installation on your machine.

Method Two:  Clean Your Disc and Your Drive

If you are installing files from a DVD or CD, check to make sure that the back of the disc is free from scratches and dust. If there are no visible marks on the disc, you may need to open up your disk drive to see if there is a build-up of dust or debris inside of the drive. If this is the case, simply clean your drive and re-attempt your installation process from the included disk.

Method Three:  Run the Windows Update Troubleshooter and Update Your Programs

If the error code is still appearing on your machine, you can open up your Windows Update tool and run the troubleshooting wizard, which will then scan your machine to see if there are any potential problems that it can fix. Next, run the Update tool itself if there are any updates that need to be performed. Sometimes, this can resolve the error at hand. Make sure to restart your computer after any updates or changes have been made so that you can ensure that they are applied by the operating system appropriately.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
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A Quick Guide to Fixing JavaScript Void 0 Error

JavaScript Void 0 Error - What is it?

JavaScript is a computer programming language used to make a website work smoothly with the internet. It helps to display visual effects, animations, and other web page functions. You may come across the JavaScript Void (0) error message when there is a problem in loading JavaScript from a web page or the internet browser.

Error Causes

JavaScript Void (0) error is triggered by multiple reasons such as:
  • It can be due to a simple random Windows application glitch.
  • You are visiting an unsafe website that contains malware
  • JavaScript’s web browser implementation  is broken due to poor program installation
  • Active X controls, Java applets, and active scripting, the key components of JavaScript are disabled
  • Registry issues like invalid or misconfigured registry keys

Further Information and Manual Repair

For JavaScript Void (0) error-free web surfing, it is advisable to repair the issue without any delays. Let’s take a look at different methods to resolve this error on your system.

Cause: Simple Random Glitch

Solution: If the cause for the JavaScript Void 0 error is a simple glitch, then it is advisable to restart your system and then run the program again.

Cause: JavaScript’s web browser implementation is broken

Solution: If you experience the JavaScript Void 0 error message after the installation of the new browser on your system, then poor installation of the program or program conflict is most likely to be the deep-rooted cause of this error code. To resolve it, uninstall the program and undo the recent changes.

Cause: Active X controls, Java applets, and active scripting, the key components of JavaScript are disabled

Solution: You should know that components including Active X controls, Java applets, and active scripting are all essential to JavaScript in order to make your browsers run properly. If these are disabled, you may come across the JavaScript Void (0). To fix it open your browser and select the Tools tab. Then click the options button and select content. Here check the ‘enable JavaScript’ check box and click Ok to enable these components.

Cause:  Registry Issues

Solution: If after performing all the solutions discussed above, you still come across JavaScript Void (0) error code, then you should know that the problem is bigger than what you expected. It triggers registry issues. Either the cause of the error is misconfigured or invalid registry keys. To reconfigure the registry keys setting may be a challenging task and complex if you are not a computer programmer.
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Can’t connect to this network Windows issue
Can’t connect to this network Internet connectivity issues present a complex problem with simple solutions for PC and laptop users. First, it is usually recommended that users rule out problems with the internet connection, router, and Wi-Fi settings before proceeding to troubleshoot settings on your PC/laptop. Once the rest are ruled out, we can then proceed with the following troubleshooting steps and guidelines to fix your wifi connection issue: The first step is to update your windows network adapter driver. Connectivity problems may arise if your network driver is not updated or if it is incompatible with the network adapter. To do so, you may resort to any third-party driver scanning and installing programs found online. This solution should have resorted if users don’t want the hassle of perusing through windows settings that users may not be familiar with. However, this solution requires a pre-existing internet connection other than wifi, so it is recommended you have a backup internet connection via ethernet.

The second step is to uninstall the driver for your network adapter. This solution is to be reported if there is an issue with the driver as restarting the PC after the following steps let windows reinstall the driver again:

  • Open the quick access menu on your keyboard by pressing the Windows key and X key at the same time and select “Device Manager” from the menu list.
  • From the list of devices, select “Network Adapters”
  • Usually on the top of the list is the Wireless Network Adapter
  • Right-click the Wireless Network Adapter and select the option to “Uninstall device”
  • You will be given a confirmation in a new separate window to proceed. Click “Uninstall” to proceed.
  • After completing the previous steps, try rebooting your Windows PC and reconnecting to see if it works.

A third step is to disable the 802.1 1n modes of your network adapter by following the next steps:

  • First press the Windows logo key and the X key at the same time to bring up the quick-access menu. And like the previous step, select “Device Manager”
  • From the list of devices, select “Network Adapters”
  • Right-click the Wireless Network Adapter from the drop-down menu and select properties
  • Under properties, select the “Advanced” tab then select the 802.1 1n Mode. To the right drop-down menu change the option to  “Disabled” and click “Ok”
  • After, try to re-establish the connection to see if the steps have worked.
In the event that any of the preceding did not fix your problem, it helps to take a second look at the router and network settings using the interface provided by your ISP. A simple reset to the back of your router often fixes the issue. Also, try to check if you have any other administrative capabilities over the network to determine whether your device, in particular, has been MAC filtered or if the frequency of your wireless adapter is not compatible with the broadcast frequency of your router.
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How to Fix INTERNAL_POWER_ERROR in Windows
This post will guide you through fixing the INTERNAL_POWER_ERROR Blue Screen Error on your Windows 10 computer. If you encounter this kind of Blue Screen of Death error, this means that the policy manager experienced a fatal error which in turn means that it can happen because of Drivers or Software or even due to external hardware. And so to resolve the issue, here are some suggestions that might be of help.

Option 1 – Update the Device drivers

As mentioned, the INTERNAL_POWER_ERROR BSOD error might have something to do with the drivers. It could be that the drivers are outdated so you need to update them in order to resolve the issue.
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any drivers with a label saying, “Unknown device”, you need to update them as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.

Option 2 – Check the Device performance and health

You can also try checking the device's performance and health in the Windows Defender Security Center.
  • Open the Windows Defender Security Center.
  • From there, check if there is a yellow exclamation icon in the Device performance and health section.
  • After that, click on the View report option and you might see Health Report that points towards Storage Capacity, Device Drivers, or Apps and Software which should give you an idea of what the root cause of the problem really is.

Option 3 – Try to run the Chkdsk utility

Running the CHKDSK utility might also help you resolve the INTERNAL_POWER_ERROR Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 4 – Try increasing the size of the Hibernation file

  • In the Cortana search box, type “command prompt” in the field, and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • Next, type in the following command and hit Enter to execute it:
powercfg /hibernate /size 100
  • Note that the default size of the Hibernation file is 75% and after executing the command, it should increase to 100%. Now exit Command Prompt and check if the problem’s now fixed or not.

Option 5 – Try to run the troubleshooters

Blue Screen Troubleshooter:

  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Performance Troubleshooter:

  • Tap the Win + R keys to open the Run dialog box.
  • Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.

System Maintenance Troubleshooter:

  • Tap the Win + R keys to open the Run dialog box.
  • Type “msdt.exe /id MaintenanceDiagnostic” in the field and hit Enter to open the System Maintenance Troubleshooter.
  • After that, click on Next to start troubleshooting the problem and wait until it’s done then check if it fixes the problem or not.

Option 6 – Uninstall the programs you installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 7 – Run Windows Defender offline

You also have the option to run Windows Defender offline and scan your computer to see if any malware has infected the computer and the one that’s causing the INTERNAL_POWER_ERROR Blue Screen Error.
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Schedule restart update on Windows 11
windows 11 schedule updateWhen Windows 11 update is available but you do not wish to restart right away because you are in the middle of using a computer, you can schedule a restart for up to 7 days. It is very easy and we will show you how to do it.
  1. Press ⊞ WINDOWS + I to open settings
  2. Click on Windows Update
  3. At the top, under the Restart required to click on Schedule the Restart
  4. Click the switch under Schedule a Time to turn it ON
  5. Use the Pick a Time and Pick a Day menu to set time and day when you want to update
  6. Go back to one screen and visually confirm that the date is set
  7. Close the settings
The scheduled restart will be confirmed in a message on the Windows Update page.
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Fixing Error 0xC1900208, 0x4000C in Windows
As you know, the Windows Update process takes compatibility seriously. The Windows Updates need to be compatible with the hardware as well as all the installed applications in the computer else the Windows Updates will only get stuck in the process. Two of the Windows 10 errors that shows up during this case is the error 0xC1900208, 0x4000C. These error codes are caused by incompatible applications which means that there might be an incompatible app installed in your computer that’s blocking the upgrade process and prevents it from finishing. That’s why you need to make sure that all the applications on your computer are updated to their latest versions and then check the compatibility. So if there are any incompatible apps, be sure to uninstall them and then try doing the upgrade once again. Take note that these error codes are just among many compatibility issues that the Windows Update throws up. Since the error is caused by a compatibility issue, you have three options – first, you can update the incompatible application to the latest version, second, uninstall the application or trick Windows and make it seem like it’s compatible.

Option 1 – Try updating the application or software

As mentioned, you can try updating the concerned application or software to its latest version to resolve the compatibility issue and in turn, fix the errors 0xC1900208 – 0x4000C. Note that depending on where you had installed the application, your steps will change. So if you have it installed directly from the website, refer to these steps:
  • Look for the built-in option to check the updates since the most application has this option.
  • You also have the option to go to the website of the application and check if there is a new version available. If there is, download and update the app.
On the other hand, if you have downloaded the app from the Microsoft Store, here’s what you have to do:
  • Open the Store and click on the three dots located at the top-right of the window.
  • Next, click the Download and Updates option.
  • From there, check if there is an update available for the store. If there is, update it.

Option 2 – Try to uninstall the application or software

If updating the app or software to its latest version didn’t help and you’re still getting the error 0xC1900208 – 0x4000C every time you attempt to install the Windows Updates, you may have to uninstall it. You will need to use the usual Program and Features to uninstall it if you have downloaded it from the website.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 3 – Try bypassing the Upgrade Advisor

There are times when a software developer fails to pass the compatibility test for their apps. It could be that they work on Windows 10 upgraded version but just didn’t pass the compatibility check. So if you are pretty certain that the app really works on Windows 10, you can just bypass the Upgrade Advisor.
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How to Resolve the Sqlite3.dll Error Code

Sqlite3.dll Error - What is it?

Sqlite3.dll error is a typical example of DLL errors. This error message occurs when the system fails to access Sqlite3.dLL (Dynamic Link Library) files shared by certain programs to run on the PC. The error is displayed in the following format:

"Cannot find the file sqlite3.dll (or one of its components)"

Followed by:

"Error starting program.. A required .DLL file sqlite3.dll was not found."

Solution

Restoro box imageError Causes

The sqlite3.dll error message may pop up on your computer screen due to the following reasons:
  • Missing sqlite3.dll files
  • DLL files affected due to viruses and malware on your system
  • Registry overloaded with invalid entries
  • Disk fragmentation
Whether the cause for the sqlite3.dll error code on your PC is malware invasion or registry issues, it is recommended to resolve it immediately before the damage sets in. Such errors can expose your PC to serious threats like privacy errors, data breaches, identity thefts, cybercrime, system failure, crashes, and valuable data loss.

Further Information and Manual Repair

When it comes to fixing sqlite3.dll error code, you don’t always need to hire a professional and spend hundreds of dollars on the repair. Here are some simple and do it yourself solutions that you can try and resolve the error on your system for free.

1. Check inside recycle bin and restore the deleted file

If this error popped on your computer screen after installing a certain program, then you need to check your recycle bin. This is because DLL files are shared by multiple programs, it might be possible that the program you just deleted also used the sqlite3.dll file to run on your system. And so when you uninstalled the program, the sqlite3.dll file also got removed. To resolve this, check your recycle bin for the file. If you find it, restore it. Once the files is restored, try running the application that was generating the sqlite3.dll error message. If the error still persists, then this means the cause of the sqlite3.dll error is deeper. It could be due to malware or the registry.

2. Remove Malware

To remove malware, run an antivirus. This will help scan for such malicious software on your system affecting DLL files and remove them. However, the drawback is that it may slow down the speed of your PC significantly. And when running it, you may have to stop all other activities on your system.

3. Repair and Restore the Registry

If the cause of the sqlite3.dll error is the registry corrupted with invalid entries and disk fragmentation, then you need to repair and restore the registry. The best way to do this is to download Restoro. Restoro is a powerful and highly functional registry cleaner. It scans your entire PC and detects all registry issues in seconds. It wipes out all the unnecessary and obsolete files including the junk files, invalid registry entries, bad registry keys, temporary internet files, cookies, and browser history. It clears up hard disk space and frees it of clutter. Furthermore, this registry cleaner also repairs the damaged DLL files and restores the registry. Restoro is not only a registry cleaner but is also a system optimizer. This means you can also run it to scan and remove malware on your PC and system instability issues. It boosts your PC’s speed and performance. It runs smoothly on all Windows versions. It is safe, efficient and user-friendly. The layout is neat and the interface is easy to use and intuitive. In just a few clicks you can resolve the sqlite3.dll error and resume using your desired programs. Click here to download Total System Care on your PC to resolve sqlite3.dll error pop-ups.
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Fix Remote Desktop: Your credentials ...
Experiencing issues while using Remote Desktop connections is not uncommon. One of the issues that users encountered recently while trying to connect to their Remote Desktop network is the error saying, “Your credentials did not work, The login attempt failed”. If you are one of these users, then you’ve come to the right place as this post will walk you through fixing the problem. When facing this kind of problem, the first thing you can try before you do some troubleshooting steps is to verify the credentials. But if you are certain that you’ve entered the correct credentials just like what other users reported, then it’s completely a different matter. Based on the reports, this error is common on newly installed versions of Windows 10 or after reinstalling the operating system which could mean that the problem might be due to the Windows security policies or the username might have been recently modified. The latter case is a possibility especially if you’ve reinstalled Windows 10 and had entered a new username. In such a case, you will really have a difficult time connecting to your Remote Desktop connection since its credentials do not really automatically change. If you’ve verified that your credentials are correct, then now’s the time you troubleshoot the problem with the help of the potential fixes provided below. Just make sure that you follow each one of them in sequence.

Option 1 –Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 2 – Try to change the network profile from public to private

According to some reports, this error occurs on systems where the network profile was set to public. Thus, you need to change the network profile to private to resolve the problem. How? Refer to these steps:
  • Go to Start and from there click on Settings > Network & Internet > Status.
  • Next, click on the “Change connection properties” option.
  • After that, set the radio button of Network Profile from Public to Private.
  • Wait for a couple of seconds until the system is done applying the changes you’ve made and then see if you can now connect to the Remote Desktop connection.

Option 3 – Try changing the account username

As mentioned, one of the possible causes for this error is the reinstallation of the operating system. You might have changed the username for the system but it does not really change the username of the Remote Desktop connection as well. Thus, you have to change the username back to what it was before you’ve reinstalled Windows 10.

Option 4 – Try modifying the Windows Security Policy

You can also try to edit the Windows Security Policy as it could help in resolving the error. This Windows Security Policy, when enabled, will not allow non-admin users to log on to the Remote Desktop connection. So if you want to allow non-admin users to use the Remote Desktop connection, then you need to modify this policy. Note that you can only do that if you are the admin of the system yourself.
  • Tap the Win + R keys to open the Run utility.
  • Then type “secpol.msc” in the field and tap Enter or click OK to open the Local Security Policy.
  • After opening the Local Security Policy window, select Local Policies > User Rights Agreement located on the left pane.
  • Next, double click on “Allow log on through Remote Desktop Services” located in the right pane.
  • And in the next window that appears, select Add user or group.
  • After that, type in the username of the intended non-admin user under the “Enter the object names to select” column.
  • Once done, click on the Check Names button to fix the username and then click OK to save the changes made.
  • Restart your computer.

Option 5 – Use the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > System > Credentials Delegation.
  • Double click on the “Allow delegating default credentials with NTLM-only server authentication” policy setting located on the right pane to edit it.
  • After that, shift its radio button to Enabled and click on Show.
  • Then type “TERMSRV/*” in the Value box and click OK.
  • Now repeat the same for the following policy settings:
    • “Allow delegating default credentials”
    • “Allow delegating saved credentials”
    • “Allow delegating saved credentials with NTLM-only server authentication”
  • Once you’re done, restart your computer and see if the problem is fixed.
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Cannot find a system image on this computer
If you are trying to restore your computer using a System Image that has been created by the Windows Backup and Restore tool but encountered an error message instead that says, “Windows cannot find a system image on this computer”, you’ve come to the right place as this post will walk you through in fixing this error. Here’s the complete context of the error message:
“Windows cannot find a system image on this computer, Attach the backup hard disk or insert the final DVD from a backup set and click Retry. Alternatively, close this dialog for more options.”
In the error message, you are offered two choices – to either Retry or Cancel the operation. You can try to select Retry to try again but you will most likely get the same error if you do so. This kind of error can occur if the name of the WindowsImageBackup folder or any of its sub-folders has been modified. On the other hand, this error can also pop up if this folder or any of its sub-folders have gone missing or have become corrupted. To resolve the error, you can try to move the WindowsImageBackup folder or check its sub-folders. You can also try to isolate the System Image file or rename the System Image folder or remove all the unwanted sub-folders as well as use Command Prompt in Repair mode.

Option 1 – Try to move the WindowsImageBackup folder

The WindowsImageBackup folder must be stored in the root of the volume where it is stored, in line with the functioning of the System Restore utility. For example, if the WindowsImageBackup folder is stored in the “C:/Backups/System Restore Backups/New” location, then you have to move it to the C: drive as well.

Option 2 – Try to check the subfolders of the WindowsImageBackup folder

The classification of folders and files plays an important part to restore in restoring a computer from a System Restore point. Thus, if have modified the names of any files or folders inside the WindowsImageBackup folder, then you need to set the defaults. After that, run System Restore again and check if it fixes the error.

Option 3 – Try to isolate the System Image file

If the System Image file is stored in a USB storage device along with various System Restore images, then it’s no wonder why you’re getting this error. To set things right, you have to make sure that the System Restore image you wish to restore your computer from, is the only one that’s present at the root of the USB storage device.

Option 4 – Try renaming the System Image folder

If you have renamed the System Image folder prior to running System Restore, then it is most likely the reason why you’re getting the “Windows cannot find a system image on this computer” error. This error pops up because the System Restore utility in Windows 10 looks out for the WindowsImageBackup folder so if you have renamed it, you need to change its name back to what it originally was to fix the error.

Option 5 – Try to remove all the sub-folders of the WindowsImageBackup folder

If you have stored some foreign files inside the WindowsImageBackup folder, you need to get rid of them right away and return the folder to its default state as this folder must be left alone and should not be meddled with if you want to run System Restore smoothly.

Option 6 – Try to use Command Prompt in Repair Mode

  • Open Command Prompt while your computer is in the Repair Mode.
  • Next, type and enter this command where you need to replace “<Partition Letter>” with your drive’s letter: dir <Partition Letter>
  • After you’ve found the WindowsImageBackup folder in any of the partitions, type and enter this command: dir <Parition Letter>WindowsImageBackup /s
  • The command you entered will display all the contents of the folder exceeding 10 GB in total size. You can check and confirm the integrity of the folder and if you find that the integrity is violated, then it is the reason why you’re getting the error.
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