Cannot find the MS Software License Terms

If you are checking for an update on your Windows 10 PC and you got the error 0x80070005 due to some ACCESS DENIED permissions issue, then read on as this post will show you what you can do to fix the problem. For some reason, the Windows Update does not have enough rights or permissions to continue further which is why you’re getting an error instead. Thus, the first thing you can do before you troubleshoot further is to make sure that you’re logged in as admin. However, if you’re already logged in as one, then here are some suggestions that might help you fix the Windows Update Install Error 0x80070005.

Option 1 – Restart your computer and try installing the Updates again

You can restart your computer and then try installing the updates once again. There are instances when a simple restart resolves Windows Update errors. Thus, after you restart your computer, check for updates once again and see if you’re still getting the error or not.

Option 2 – Delete the contents in the Software Distribution folder and Catroot2 folder

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 3 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80070005. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Take control of the User App Data

There are times when permission to access the files is not configured correctly. As a result, it blocks the downloading of the updates. Thus, you have to take full control of the User App Data which is placed at C:/Users/USERNAME/AppData.

• First, go to C:/Users/USERNAME/AppData and right-click on it then select Properties.
• Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
• After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
• Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
• Now edit the permission to Full Control for “Everyone”.
• Click OK to save the changes made and then exit.

Option 5 – Try to update Windows after a couple of minutes or an hour

There are times when the issue is from Microsoft’s end. It could be that there’s some issue with Microsoft’s server so it would be better if you give it a couple of minutes or an hour or so before trying to run Windows Update again.

Error Code 0x80070652 – What is it?

Error code 0x80070652 occurs when Windows users attempt to upgrade their operating system while another program is in the process of being downloaded. It may also occur due to problems related to previously failed update attempts within Window Update. When this Windows 10 upgrade occurs, Windows users fail to access the version of Windows they are attempting to download. Instead, a message box occurs stating that error code 0x80070652 has occurred on the device. If this error message is not rectified, it could give birth to other Windows 10 errors such as error code 0x80072EE2.

Solution

Error Causes

Error code 0x80070652 may result from Windows 10 users attempting to download another program while upgrading their operating system. It may also be caused by an issue related to previous installations of updates. For instance, in some cases, your previous installation of the Windows process may have been interrupted or it was simply not completed properly. This causes any other upgrade process that follows to result in error code 0x80070652.

Further Information and Manual Repair

But what can be done in such a situation to resolve the error code? Windows users have several options available. For instance, they can wait on any additional program that may be in the process of downloading to complete the process before attempting to upgrade Windows. They may also troubleshoot problems related to any failed updates or select a system restore point in which the error code was not present.

The manual repair methods Windows 10 users choose may involve any of the solutions mentioned previously. The choice is largely dependent on the user and his determination to fix the error code. However, note that automated tools or Windows repair technicians may also provide solutions to PC issues like error code 0x80070652.

Method One: Verify and Troubleshoot Failed Upgrades

Since previously failed updates within Windows Update can lead to the occurrence of error code 0x80070652, Windows 10 users will need to verify which of these failed updates occurred by checking the history section of the Windows Update tool. Once you’ve been able to verify that failed updates have occurred in the recent past, you’ll need to troubleshoot these problems to rectify the error code. Follow the instructions below to check for updates that have failed to install properly via Windows Update.

• Step one: Type Windows Update in the Search box near Start Menu
• Step two: Select Windows Update settings
• Step three: Select Update history
• Step four: Review updates from the most recent to least recent to see which updates have failed
• Step five: Click failed updates for more details and troubleshoot accordingly.

Once you’ve completed the troubleshooting of any updates which failed, proceed by rebooting your device. You may then reattempt to upgrade to the latest version of Windows 10 once no other program is in the process of being downloaded.

If the problem causing error code 0x80070652 was related to failed updates of the past, these issues will likely be resolved once you successfully troubleshoot them. However, if the error code reoccurs, apply the next manual repair solution mentioned in this article.

Method Two: Download Updates Manually via Microsoft Download Center

Another option available to users is simply downloading updates manually by visiting the official Microsoft website, specifically the Windows section which provides downloads. To successfully complete this process, ensure you look for stand-alone packages of these downloads available on the website. You will need to know the Microsoft Knowledge Base (KB) article number related to the specific update(s) which failed.

Once a Windows user has verified the KB article number of the specific update, download it from the Microsoft website, then select Run to install the update. Reboot your PC, then check Windows Update to see if you are able to successfully complete the Windows 10 upgrade.

If the upgrade fails, you may need to implement the next manual repair method as is mentioned below.

Method Three: Use Windows System Restore

One of the best options for Windows 10 users facing certain PC problems is to apply System Restore. This allows them to reset their machine for a period of time in which the problem was not present. This is known as the restore point. To apply this manual repair method, follow the steps below.

• Step one: In the search box beside the Start Menu, type System Restore
• Step two: Select Create a restore point
• Step three: Select the System Protection tab then Configure or Create
• Step four: Provide details regarding a system restore point of your choice
• Step five: Select Create, then OK.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Windows has a built-in Backup and Restore system so if the Windows Backup or Restore fails and you receive any of the errors 0x80070001, 0x81000037, 0x80070003, worry not for this post will guide you in fixing the problem. You might not be able to browse to the folders and files that you want to restore in the File Restore Wizard. The cause of the error could vary depending on what error code you receive:

• 0x80070001 – If you got this particular error code when trying to back up a specific library or when you accept the default settings in Windows Backup and Restore.
• 0x81000037 – If you got this kind of error code when you try to read from the shadow copy on one of the volumes being backed up.
• 0x80070003 – If you got this error code when trying to restore the folders or files in a library by using the Windows Backup and Restore.
• On the other hand, you cannot use the Browse for files or the Browse for folders functionality.

Note that the Windows Backup or Restore failed, Errors 0x80070001, 0x81000037, 0x80070003 Error code 0x80070001, 0x81000037 occurs during backup while Error code 0x80070003 and “Browse for Files” issue occurs when you try to restore files. Whichever error codes you got, here are some possible fixes that might help.

Option 1 – Fix Windows Backup error codes 0x80070001, 0x81000037

The reason for the Windows Backup error codes 0x80070001, 0x81000037, as mentioned above, is when there is a volume that uses a FAT file system (0x80070001) and when a volume contains compressed files (0x81000037). To fix these errors, you need to remove the “reparse point” also known as SYMBOLIC LINK, and select the absolute path of this location in the Windows Backup configuration user interface. Refer to these steps to remove the reparse point.

• Tap the Win + R keys to open the Run dialog box.
• Then type “cmd” in the field and hit Enter to open Command Prompt.
• Next, type the following command and hit Enter:

DIR /AL /S

• After you enter the command, it will display the JUNCTION list.
• Now to delete the mounted volume reparse point, you have to locate the reparse point you found and right-click on the reparse point icon, and click on Properties.
• Confirm that the folder Type is Mounted Volume in the General tab and then delete this folder.

Option 2 – Fix the Windows Restore Error 0x81000037

When you try to restore a deleted backed-up directory, it fails and the Error code 0x81000037 pops up. You can also encounter this error when you select to restore the files to their original subfolders check box in the File Restore Wizard and you try to restore folders or files to an alternative location, then you will encounter error code 0x81000037 which will be displayed in an error message as shown below: To fix this error, you need to re-create the missing directory using the following steps:

• Take note of the path for which the error occurs.
• Then create the corresponding folder.
• Now perform the restore operation again.

And since you might have subfolders in the deleted folder, click to clear the “Restore the files to their original subfolders” checkbox when you run the File Restore Wizard.

Option 3 – Cannot use the Browse for files or the Browse for folders functionality

There is no proper fix for this particular error but if you remember the name of the files, you can just search for them. Click on the Search button when using the File Restore functionality and then type the name of the file and when that file appears, select and click on it to restore it.

Windows Updates are important and though it is not recommended for any user to turn it off completely, there are just some remote cases where you might have to keep it off. Such are the cases when you want to use your Windows 10 computer just for gaming and you don’t want Windows Update to interrupt it because of some messy driver update. A lot of users have in fact want to disable Windows 10 updates completely. Although you can always use the built-in option to delay Windows Updates or make Windows 10 inform you before downloading the updates, however, there are instances when Windows 10 Update may enable itself even after you turn it off or delay it. To resolve this issue, read on. You may have to disable the Windows Update Medic Service if Windows Update just keeps on starting and turning itself back on even after turning it off in Windows 10 on top of turning off the Automatic Windows Update Service or wuauserv and setting a Guest Log on. To get started, refer to the instructions prepared below.

Option 1 – Change the Log on account of the Windows Update Service

It appears that one of the major upgrades in Windows 10 has made sure that Windows 10 enables back the Windows Update Service all on its own even if the service has been set to disable by the administrator. And that’s the important thing here, Windows 10 uses admin credentials in order to ensure that it can re-enable the Windows Update Service each time it is in a disabled state. So in this fix, you can prevent the Windows Update Service from changing the account credentials used to run it.

• Tap the Win + R keys to open the Run prompt with admin privileges.
• Then type “services.msc” and click OK or hit Enter to open Services.
• After that, locate the Windows Update Service from the list. Once you see it, double-click on it to open its Properties.
• From there, click the Stop button to stop the service.
• Next, go to the Log On tab and select the “Log on as ‘Guest” option which is the Guest account.
• Just leave the password blank and then click Apply to save the changes made.

Note: After you made the changes, every time the Windows 10 Update Service attempts to run, you might get an error message that states, “Windows could not start the Service” or “The account specified for this service is different from the account specified for other services running in the same process”. This is what makes this fix a lot better compared to other software or batch file to keep turning off the Windows Update Service. You did not exactly disable the service but you just changed the account used to run the Windows Update service and since there is a password, the service never really works. On the other hand, Windows Defender can’t be stopped using this trick as it will keep getting an update.

Option 2 – Try to disable the Windows Update Medic Service using the Windows Update Blocker

Aside from changing the Log on account of the Windows Update Service, there is also another way you can prevent the service from enabling itself after you disable it. This alternative you can use is the Windows Update Blocker. This is a new Windows Service that was introduced in the recent Windows 10 versions. You can use this service to disable the service.

There are instances when there are multiple accounts which is the result when there are a lot of users who use the computer. Some may use it more often, while others may seldom use it. Having multiple accounts can be quite confusing and inconvenient especially if it takes a lot of space. Thus, in this post, you will be guided on how you can delete a User Account on your Windows 10 computer, as well as how you can create a backup of the existing profile data and files. All the data of user accounts can be found at C:/Users, where its folder name will be exactly the same as the name of the user. You can check the exact user’s name by simply using the “net user” command either via Command Prompt or Windows PowerShell. Once you delete a user account, its folder, along with its files, will also be deleted. You can also create a backup for user files and the best way to do that is by copying the folder to other partitions or to an external drive. Here are two methods you can check out to delete a user account in Windows 10 – you can do it via Windows Account settings or via the command line. For more details, follow each one of the options provided below.

Option 1 – Delete the user account using Windows Account settings

• First, go to Settings > Accounts > Family & other users.
• Next, select the account you want to delete and click on the Remove button. This will open a confirmation window along with a warning message and two buttons that say, “Delete account & data” and “Cancel”.
• Click on the Delete account & data button to delete the user account.

Note: Once you remove a user account, it will also remove all its corresponding data such as items like Documents, Photos, Music, Desktop, and other related folders. Thus, if you have not created a backup, then you won’t be able to recover those files.

Option 2 – Delete the user account using the command line

If you want to delete several user accounts, then doing it via Command Prompt or Windows PowerShell is a lot quicker. To get started, follow these steps:

• In the Start Search, type “command prompt” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
• Next, type the “net user” command and hit Enter to execute it. This will show you the exact usernames on the computer.
• After that, type the “net user <username> /delete” command and hit Enter to execute it. This will delete the account and all of its data without any warning. You have to replace “<username>” with the name of the user account.

Dsound.dll Error Code - What is it?

Dsound.dll is a type of Dynamic Link Library. This is one of the many files that are associated with DirectX software. And DirectX software is used by most Windows-based games. Dsound.dll contains small programs that help run and load Windows-based games on your system. The Dsound.dll error pops when Windows-based games are unable to load and run on the computer. The error code appears on the screen in one of the following formats:

• "The file dsound.dll is missing"
• "File dsound.dll not found"
• "Dsound.dll not found. Reinstalling might help fix this."
• "Dsound.DLL Not Found"

Solution

Error Causes

Dsound.dll error is generated due to multiple reasons. These include:

• Corrupt, damaged, or missing Dsound.dll file
• Malware infection
• Outdated drivers

To play the games on your computer, it is important to fix the Dsound.dll error immediately.

Further Information and Manual Repair

To resolve Dsound.dll error at home on your own without hiring a professional and spending hundreds of dollars in repair, here are some methods you can try:

Method 1 - Restart Your PC to Resolve

Sometimes the error may be a fluke and can be resolved by simply restarting your PC. So, before you try other methods, it is recommended that you restart your system first. If it resolves the issue, then that’s great. If it doesn’t, then try other methods given below!

Method 2 - Reinstall the Deleted Dsound.dll File

Since DLL files are shared files, there is a possibility that while uninstalling a game on your PC, you might have accidentally deleted this file too. If so, check your recycle bin and search for the deleted file. If you locate it, simply restore it. But if you can’t, then download the Dsound.dll file from a reliable DLL website. Make sure that the site is authentic because the last thing you want is to download malware instead of a DLL file.

Method 3 - Update Driver for Your Video Card

If Dsound.dll error occurs because of outdated drivers, then update them to resolve. You can do this by using a driver update wizard from within Device Manager. The wizard will guide you through the process, making updates simple.

Method 4 - Remove Malware

Download a powerful antivirus to scan and remove malware from your system. A malware infection can trigger a Dsound.dll error too.

Method 5 - Uninstall the Game and then reinstall it again

Try uninstalling the game during which you experienced this error. Sometimes the error may pop because of improper game installation. Uninstall it and then reinstall it. Once you’ve reinstalled it, try accessing it again. If it is accessible, the error is resolved.

Method 6 - Repair the Registry

DLL errors are also related to the registry. These files can get damaged if the registry gets loaded with junk files and cookies. In such as situation clean and repair the registry. You can do this manually but it can be time-consuming and tricky if you are not technically sound. Therefore download Restoro. It is a powerful and user-friendly PC Fixer embedded with a registry cleaner. The registry cleaner scans and removes all junk files clean the registry and repairs damaged DLL files immediately. Click here to download Restoro and resolve error Dsound.dll today!

Could not connect to the System Event explanation: Although logging into a Windows 10 computer may seem like a simple process, it’s actually not since the Windows operating system has built a mechanism in a way that any third party or malware intervention would not compromise access to the system. This mechanism is supported by numerous services, functions, and DLL files. And Microsoft has been taking this security to a whole new level with the introduction of Windows Hello. Recently, a number of users reported getting the “Windows could not connect to the System Event Notification Service service. Please consult your system administrator” error when logging into their computers. While some users also reported that although they can log in, they encounter the same error message from the Notification area. There are several options you can check out to resolve the error. You have to check the status of several Windows Services and make sure that they are running. You also have to reset Winsock as well as run the System File Checker scan.

Option 1 – Check for certain Windows Services

• First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
• After that, you will see a list of services and from there, look for the following Windows Services:
  • DHCP Client
  • System Event Notification Service
  • Windows Font Cache Service
• Now make sure that the Startup Type of each service is started and running.

Option 2 – Try resetting the Winsock drivers

• In the Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
• After opening Command Prompt, execute this command: netsh winsock reset

Note: If you are using IPv4, execute the “netsh int ipv4 reset” instead. On the other hand, if you are using IPv6, execute the “netsh int ipv6 reset”

• Now exit Command Prompt and see if the error is now fixed.

Option 3 – Try running System File Checker or SFC scan

You could also run System File Checker or SFC scan to fix the BSOD error. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Reboot your PC.

Recently, a number of Windows 10 users getting an error on their computers that state, “Windows can’t find one of the files in this theme”. According to the affected users, this error occurs at random times even when they didn’t make any changes to their computer’s theme prior to getting the error. If you are one of these users, read on as this post will help you resolve this problem. If you click on the Yes button of the dialog box where the error is displayed, it won’t fix the problem as you will still get the same error from time to time. This kind of error could be caused by the executable file named “SettingSyncHost.exe”. It is possible that this executable file is unable to sync your theme all over your computer. On the other hand, it could also be due to some problems with the active theme. To resolve this issue, you can try to change the active theme, or disable the custom screensaver or disable theme syncing on your computer, as well as run a System File Checker or run the DISM tool. For more instructions, follow the options given below.

Option 1 – Try to change the active theme

The first thing you can do to fix the error is to change the active theme of your computer since the SettingSyncHost.exe file might not be able to properly sync the theme on the computer.

• Go to Settings and click on Personalization.
• Next, click on Themes and scroll down to apply a theme, and change the theme of the operating system.
• After that, tap the Win + R keys to open the Run dialog box and type “%windir%ResourcesThemes” in the field, and then tap Enter to open the folder where the theme files are located.
• Once you’re done, right-click and select delete for the active theme to remove the theme and its resources. This should fix the root cause of the problem. If not you can try to create a new Windows 10 theme and save it.

Option 2 – Try to disable the custom screensaver

The custom screensaver is a part of the mechanism of the lock screen. Although they were needed in the earlier Windows versions to prevent the discoloration of CRT monitor screens, they are no longer needed in the current version of Windows. Thus, you can try to disable it as it could be the one that’s causing the problem.

• Click on the Start button and go to Settings > Personalization > Lock screen.
• Here, scroll down and click on the Screen Saver settings.
• After that, select the “Screen saver to (None)” option from the drop-down menu. This will disable the custom screensaver.

Option 3 – Try to disable theme syncing on your computer

You could also try to disable the theme sync feature to fix the problem. This has worked out for some users. To do so, follow these steps:

• Click on the Start button and go to Settings > Account > Sync your settings.
• From there, toggle off Themes in the individual sync settings column. This will disable the Theme syncing.
• Restart your computer and see if the problem is now fixed.

Option 4 – Run the DISM tool

The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the “Windows can’t find one of the files in this theme” error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 5 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the “Windows can’t find one of the files in this theme” error. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer and see if the problem is fixed or not.

Error 0x800706be is a Windows error code that pops up when a particular system file is having some issue. This error pops up on other Windows-compatible software as well as driver vendors. This error signifies a misconfigured or corrupted system file so you might encounter this error in different instances. For instance, this error might pop up when you click the audio icon from the system tray or when the Windows Upgrade or Update has failed. Needless to say, this error can be caused by different factors. Anyhow, this post will show you what you can do to fix the problem when the error pops up during a Windows Update or Upgrade. If you are seeing this error when you try to install the latest Windows updates, it will show a Windows Update failed message and you obviously won’t be able to update your Windows 10 PC until you fix this error. You will keep seeing this error even when you try to reboot or update it a couple of times. As mentioned, the error code 0x800706be appears when there is something wrong with your system files – they are either corrupted or misconfigured. This error is most likely caused by the corrupted Windows Update Components. Corruption of these files is not unusual and it could happen anytime. So since the Windows Update files or components are corrupted, you won’t be able to successfully install the latest Windows Updates. Here are some options you can try to fix the problem.

Option 1 – Try running the Windows Update Troubleshooter

Running the Windows Update troubleshooter is one of the basic things to do when facing any kind of issue with Windows Updates. As long as it can it will detect the issue and automatically solve them so that there will be no need for you to do more technical steps to resolve the issue.

• Tap the Windows and R keys on your keyboard to open the Run dialog box.
• Then type in “control.exe /name Microsoft.Troubleshooting” in the field and tap Enter to open the Windows Update Troubleshooter.
• After that, click Windows Update and follow the next on-screen instructions.

Option 2 – Try resetting the Windows Update Components

This is another basic thing to do in fixing the error 0x800706be. It is also one of the solutions that mostly worked for users who also got this error when trying to install Windows updates. And since the problem is caused by corrupted Windows update components, the most logical thing to do is to delete old files and reset components. To reset the Windows Update components, follow the given instructions below carefully.

• Tap the Windows key once.
• Then in the Windows Start Search, type in “command prompt”.
• From the search results displayed, right-click on Command Prompt and select the “Run as administrator” option.
• After that, type in “net stop wuauserv” and tap Enter.
• Next, type in “net stop cryptSvc” and tap Enter.
• Then type in “net stop bits” and tap Enter.
• Type in “ren C:\Windows\Software\Distribution Software\Distribution.old” and then tap Enter.
• Afterward, type in “C:\Windows\System32\catroot2\Catroot2.old” and tap Enter.
• Next, type “net start cryptSvc” and tap Enter.
• Then type “net start bits” and tap Enter.
• Finally, type in “net start msiserver” and tap Enter.
• Now close Command Prompt and then try updating Windows once more.

As you know, Microsoft’s consumer cloud storage platform is none other than OneDrive. It is where users can save any of their files albeit it’s mostly used to store common files like documents and photos. However, there are times when you might encounter some problems when saving these files. Recently, some users reported that they had problems saving Word documents to OneDrive and if you experience the same issue, then you’ve come to the right place as this post will guide you on how to resolve it. According to users who encountered the problem, when they try to save Word documents on OneDrive, an error message appears instead stating, “This is not a valid file name”. This kind of error only occurs when the file is opened from within OneDrive for saving in a different folder. In other words, if the file is saved in the same folder, the error won’t pop up but if it is saved in a separate folder, that’s when the error appears. Worry not though for fixing this error is not complicated and won’t take too long. It seems that this error is due to the 259-character limitation when creating and saving files as far as the Office products are concerned. To resolve it, there are several workarounds you can check out. Before you proceed with these workarounds, make sure that you have a stable internet connection.

Option 1 – Try renaming the file with a shorter name

The first thing you can do to fix the problem is to rename the file with a shorter name. Just right-click on the file and select the Rename option from the menu and then type in the new name and click OK or tap Enter to rename the file.

Option 2 – Try renaming the folders where the file is located

Like what you did in the first given option, all it takes is a right-click but this time on a folder. Rename the folder with a different name and save the changes made and then check if you can now save the Word document on OneDrive.

Option 3 – Try moving the file to a folder with a shorter path

If the first two options didn’t work, you can try moving the file to a folder with a shorter path. Note that it is not the same as doing it locally on a Windows 10 computer so you have to right-click on the file and select the “Move to” option. After that, locate the folder where you want to move the file and select it and then click on the Move button to complete the task.

Option 4 – Try making some changes in the document

You could also try to make some modifications to the document. Once you’ve done that, click the File tab and select the Save As option and then go to the folder where you want to save the file and tap enter.