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Fixing the Port in use, please wait

Recently, a number of Windows 10 users reported an issue wherein they try to print from their PCs but were unable to and got an error message instead that states, “Port in use, please wait”. However, no matter how long they waited, nothing changed and they were still unable to print from their computers.

On the other hand, when some of the users attempted to print wirelessly from their mobile devices, the printing continues which indicates that there is some issue between the computer and the printer. So if you are one of the users who are currently facing this problem, then this post should help.

To fix this issue with your Printer, here are some possible fixes you can try that might work.

Option 1 – Run the Printer Troubleshooter

The first thing you can do to fix the “Port in use, please wait” error is to run the Printer Troubleshooter. This built-in troubleshooter in Windows 10 can help you fix most print issues. It checks if you have the latest printer drivers and then tries to fix and update them automatically. Aside from that, it also checks if you have connectivity issues or if the Print Spooler and the required Services are running fine. To run it, follow the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.

  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.

Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try selecting the correct port for your Printer

If the first two options given above didn’t work, then maybe it’s time to select a correct port for your printer since the wrong port has been selected which is why you’re getting the “Port in use, please wait” error.

  • Open “Devices and Printers” from the Start search.
  • Next, look for your printer from the list of devices and right-click on it, and then select Printer Properties.
  • Now go to the Ports tab under the newly opened Properties window and make sure that the port type matches the connection on the list of ports currently in use.

Note: If your printer is using a USB connection then the port should have a USB or DOT 4 in its description but if your printer is using a network connection then it should have the following description:

  • WSD
  • Network
  • IP

And if you notice that there are several listings for the same type of port, you have to change the selection to a different one and then click the OK button to save the changes made.

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How to Stop online tracking in Browsers
It is no longer a secret that websites, social media, and other various places on WEB are tracking you and your messages and emails for keywords that they will later use to promote and serve your specific ads linked to those keywords. Altho the process is fully automated it does feel a little forced and uneasy. That is why we are bringing you this article in which we will show you how to stop website tracking in the most popular and used browsers.

SAFARI

Apple’s Safari browser gives you the option to block cross-site tracking. It also has a Privacy Report that displays all the sites and agencies that are gathering information about you. Before blocking these trackers, you may want to review exactly which sites are tracking you online and gathering information about you. Armed with this information, you may decide that cross-site tracking isn’t a huge issue for your particular browsing habits, or you may decide to avoid certain websites entirely. To access Safari’s Privacy Report:
  1. Launch the Safari web browser.
  2. In the toolbar, select Safari > Privacy Report.
  3. Select the Websites tab. This will display information about all the websites that are profiling you.
  4. Select the Trackers tab. This displays a list of all the trackers that are gathering information about you. This includes the companies that created these trackers and the number of times Safari detected these trackers during your browsing sessions.
You can also check how intrusive a particular website is by navigating to the website in question and then selecting the shield icon that appears alongside Safari’s address bar. You can then select Trackers on This Web Page, and Safari will display a list of all the trackers that are active on this particular webpage. Once you’ve seen all the websites and agencies who are tracking you, if you want to block these trackers:
  1. In the Safari toolbar, select Safari > Preferences …
  2. Select the Privacy tab.
  3. Select the following checkbox: Prevent Cross-Site Tracking.
Safari will now prevent these trackers from following you across the World Wide Web.

CHROME

As you’re browsing the web, Chrome can send a request for websites not to collect or track your browsing data. It’s important to note that this is a request, so there’s no guarantee that every website will honor the request. Frustratingly, Chrome doesn’t provide information about the websites that are tracking you online. However, we still recommend enabling this feature, as it can help minimize the number of websites that are tracking your online movements:
  1. In Chrome’s upper-right corner, select the three-dot menu icon, then Settings.
  2. In the menu on the left, select Privacy and security.
  3. Click Cookies and other site data.
  4. Find the Do not track slider and push it into the On position.
Now Chrome will send a Do Not Track request to every website you visit. Since this is only a request, you may want to take additional steps to protect your online privacy. Ghostery is a Chrome extension that enables you to view and block online trackers. After installing Ghostery, you can view all the trackers that are active on a particular website:
  1. Head to the site in question.
  2. Click the Extensions icon in the Chrome toolbar.
  3. Select Ghostery to see a list of all the trackers this extension has detected.
  4. You can block all of these trackers by selecting the Detailed tab and then clicking Restrict site.
Repeat this process for every site you visit.

MOZILLA FIREFOX

Firefox has an Enhanced Tracking Protection feature that can block all the cross-site trackers identified by Disconnect. This feature can also preserve your online privacy by blocking social media trackers, fingerprints, and crypto miners, making this a great all-arounder for the security-conscious Internet user. Enhanced Tracking Protection should be enabled by default. However, you can verify whether it’s active for your particular Firefox installation by navigating to any website. Next, click the little shield icon that appears alongside Firefox’s address bar and you should see a message confirming that Enhanced Tracking Protection is enabled.
If Enhanced Tracking Protection isn’t enabled, we recommend activating it:
  1. In Firefox’s upper-right corner, select the three-line icon, then Preferences.
  2. In the menu on the left, select Privacy & Security.
  3. You can now select either Standard or Strict. Note that Strict may affect the functionality of certain websites, so it’s recommended you opt for Standard unless you specifically require a greater level of protection.
Similar to Chrome, Firefox can send a Do Not Track request. While you’re in the Privacy & Security menu, you may want to consider activating Mozilla’s Do Not Track feature.

OPERA

When you first installed Opera, it gave you the option to block trackers. If you didn’t take Opera up on the offer then, you can start blocking trackers now:
  1. Along the left side of the Opera browser, click the cog icon. This opens Opera’s settings.
  2. In the menu on the left, select Basic.
  3. Find the Block Trackers slider and push it into the On position.
  4. Blocking trackers can impact the functionality of certain websites. If you start noticing strange behavior on a particular website, you may want to add that site to your Exceptions list. By allowing this site to use trackers, you should be able to resolve any issues you’re experiencing.
To make an exception for one or more websites:
  1. Launch Opera’s settings by clicking the little cog icon.
  2. Navigate to Basic > Manage Exceptions.
  3. Click Add and then type the address of the site where you want to permit trackers.
Repeat for all the sites that you want to add to your exceptions list.
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Fix VIDEO_SCHEDULER_INTERNAL_ERROR
As you know, the Graphics Card in a computer is one of the important components in an operating system as they are responsible for rendering various objects in your computer. However, there are cases when the performance of this rendering can degrade and your computer can trigger a VIDEO_SCHEDULER_INTERNAL_ERROR Blue Screen of Death error instead. The VIDEO_SCHEDULER_INTERNAL_ERROR bug check has a value of 0x00000119 which means that the video scheduler has detected a fatal violation in your computer. Before you troubleshoot the problem, you might want to perform System Restore first as it might help you fix the Stop error. To perform System Restore, refer to these steps:
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the Stop error is fixed or not.
If the VIDEO_SCHEDULER_INTERNAL_ERROR BSOD error is still not fixed after System Restore, then follow the given options below to further troubleshoot the problem.

Option 1 – Try to manually check the Graphics Card hardware

You might also want to check the physical status of your Graphics card and you can do this by disconnecting the Graphics card or any other external device connected to your computer. Once you’ve removed the external device, check it for any damages. If there’s none, connect it back to your computer and check if the VIDEO_SCHEDULER_INTERNAL_ERROR Blue Screen error is fixed or not.

Option 2 – Try removing hardware or drivers that you’ve installed recently

If you have recently installed some hardware or drivers, you might want to disable or remove them since external devices are proven to be one of the factors that trigger Blue Screen errors like VIDEO_SCHEDULER_INTERNAL_ERROR. All you have to do is physically disconnect any external devices that are connected to your computer and then check if it fixes the BSOD error or not.

Option 3 – Try to rollback, update, or disable the Graphics card drivers

Since the VIDEO_SCHEDULER_INTERNAL_ERROR Blue Screen error has something to do with Graphics card drivers, you can either roll back, update or disable them depending on your preference in order to resolve the error.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 4 – Uninstall any faulty drivers

You can also uninstall any faulty drivers via Device Manager. How? Refer to these steps:
  • Tap the Win + R keys to launch the Run dialog box.
  • Then type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
  • From there, look for any faulty drivers. You can identify them easily as they will be marked with a yellow exclamation point. And then check which entries would not affect the normal functioning of your PC.
  • Now click on the entries of every faulty driver and click on the Uninstall option.
  • Once you’ve uninstalled them, restart your computer to allow your computer to reinstall the faulty drivers you’ve just removed.

Option 5 – Run System File Checker at boot time

  • Once you get to the Welcome Screen part, click on Next.
  • Afterward, click on the Repair your computer option located on the bottom-left part of the window.
  • Then click on Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
  • After opening Command Prompt, type the “sfc /scannow” command and hit Enter to run the System File Checker scan.
  • Wait until the process is completed and type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.

Option 6 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like the VIDEO_SCHEDULER_INTERNAL_ERROR error. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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Malware in Popular CCleaner

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected. The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.
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How to Fix Error 0x80073712 in Windows
There are times when system files get corrupted and if the Windows Update process finds the system’s integrity questionable, chances are, the update, upgrade or the installation may fail and you will only be getting an error code 0x80073712 instead of completing the process. The error code 0x80073712 indicates that a file needed by the Windows setup or the Windows Update is most likely missing or damaged. To resolve the problem, here are some suggestions you can try.

Option 1 – Try running the DISM Tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt as admin.
  • Then type in this command: exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
After you run this tool, a log file is created at C:WindowsLogsCBSCBS.log. On the other hand, if the Windows Update client is already broken, you will be prompted to use a running Windows installation as the repair source or use a Windows side-by-side folder from a network share, as the source of the files. Although the chances of this happening are less, if it turns out to be the case, you need to run an advanced command in the DISM tool to repair a broken Windows Update. Just repeat the process above but use the following command instead:
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 2 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the error 0x80073712. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Try running the Chkdsk utility

You can also try running the Chkdsk utility to resolve the Windows Update error 0x80073712. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them and if you have installed Windows to some different directory, you must replace “C” with the name of the drive you’ve installed Windows with.
  • chkdsk C: /r /x
  • chkdsk C: /f
Note: The Chkdsk function might take a while before it finishes its operations so you need to be patient and wait until the entire process is completed.

Option 4 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80073712. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 5 – Try running Microsoft’s online troubleshooter

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors.
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Cannot find the MS Software License Terms
Both the Windows 10 and Windows Server operating systems have a number of common system files that vary from the ones that support the installation, boot process, and other operations or tasks in the system. However, if any of these files get corrupted, it might cause some errors during the setup of the Windows 10 operating system. One of these errors is the “Windows cannot find the Microsoft Software License Terms” error.
“Windows cannot find the Microsoft Software License Terms. Make sure the installation sources are valid and restart the installation.”
The only option given when you encounter this error is to click on the OK button and nothing else and then the setup gets interrupted and won’t push through. To fix this error and proceed with the installation, you can try to get a new installation image or switch ports, or fix the CFG file. For more details, follow each one of the potential fixes provided below.

Option 1 – Try to get a new installation image

It is possible that there might be some issues with the installation image. It could be corrupted or was modified illegally. Or it could be that the bootable storage device created might have damaged sectors or installation. To resolve this problem, you need to download a fresh copy of the Windows 10 installation image using the Windows Media Creation tool or simply use the ISO image separately and then build a bootable USB.

Option 2 – Try to switch Ports

The error might be caused by the connection to the USB port. It could be that the port is unstable due to a number of factors that resulted in the interruption of the installation process. To fix this problem, you can try switching the USB port or if you are using an optical drive, you can get an external USB optical drive or connect it to another port internally and see if it fixes the problem.

Option 3 – Try to fix the CFG file

If none of the first two options worked, then you might want to fix the CFG file. This file is a configuration file format used for storing settings. All you have to do is download the CFG file. Once you’ve downloaded this file, copy this file to the root of your bootable drive and then check if it fixes the error. If not, then try to copy the same file inside the “/sources/” folder inside the root of the drive. This should fix the error.
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Stop the Hotspot from Turning off
As you know, Windows 10 is equipped with a Mobile Hotspot feature that allows users to share the existing internet connections to other devices over Wi-Fi. However, one of the downsides to this feature is that it does not stay on if there are no devices connected to it for over five minutes. In other words, if there are no devices connected to the mobile hotspot for five minutes, it will turn off automatically. Thus, if you want the mobile hotspot to stay turned on, then you’ve come to the right place as this post will walk you through how to stop the Mobile Hotspot from turning off in Windows 10. There are two scenarios tackled in this post wherein the Mobile Hotspot feature turns off automatically and where the hotspot disables when there is no internet connection. To remedy these scenarios, you can try turning off the power saving feature or use a PowerShell command to change the “PeerlessTimeoutEnabled” settings or increase the Mobile Hotspot idle timeout settings. You could also increase the timeout period when a cellular connection is not available or disable the Wi-Fi and network adapter power management options. For detailed instructions, refer to each one of the given options below.

Option 1 – Try turning off the power saving feature

The first solution you can check out is to turn off the power-saving feature. To do so, follow these steps:
  • Open the Settings app and go to Network & Internet and from there, click on the Mobile Hotspot option.
  • Next, toggle the “Share my Internet connection with other devices” option.
  • After that, toggle the “When no devices are connected, automatically turn off mobile hotspot” option.

Option 2 – Execute a command in PowerShell

The next option you can try to keep the mobile hotspot turned on is through a command in PowerShell. To get started, follow these steps:
  • Tap the Win + X keys and select the “Windows PowerShell (Admin)” option.
  • Next, execute the following command to make sure that the Mobile Hotspot stays on even when no devices are connected to it:
powershell -windowstyle hidden -command "Start-Process cmd -ArgumentList '/s,/c,net stop "icssvc" & REG ADD "HKLMSYSTEMCurrentControlSetServicesicssvcSettings" /V PeerlessTimeoutEnabled /T REG_DWORD /D 0 /F & net start "icssvc"' -Verb runAs"
  • After the command is executed, here is what the script is doing in the background:
    • It stops the Mobile Hotspot service (icssvc).
    • It navigates to this registry path (HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesicssvcSettings) and creates a DWORD key named “PeerlessTimeoutEnabled” which has a value of 0.
  • It then restarts the Mobile Hotspot Service (icssvc).

Option 3 – Try increasing the Mobile Hotspot idle timeout settings

Another option you can try is to increase the idle timeout settings of the mobile hotspot. In case you don’t know, the default timeout when there’s no active connection is about five minutes. So if you don’t want to keep it on always but want to keep it on longer than five minutes, then this option is for you. All you have to do is change the same key (PeerlessTimeout) as mentioned above, at a different location. In fact, you can change it to a maximum of 120 minutes. To give this a try, follow these steps:
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKLMSystemControlSet001ServicesICSSVCSettingsPeerlessTimeout
  • From there, change its value to anywhere between 1 up to 120.
  • Once done, exit the Registry Editor and restart your computer.

Option 4 – Try increasing the timeout period when a cellular connection is not available

There are many times when you want to connect devices so it becomes part of the network. And as pointed out, the Mobile Hotspot turns off automatically when there is no internet or mobile data but when you use a registry setting, you can change any value between 1 and 60 inclusive.
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKLMSystemControlSet001ServicesICSSVCSettingsPublicConnectionTimeout
  • From there, set the value of the “Timeout” key between 1 and 60.
  • After that, close the Registry Editor and restart your PC.

Option 5 – Try to disable the Wi-Fi and Network adapter in Power Management options

As you know, the Wi-Fi adapter and the network devices have properties that will turn off when on battery and when it’s not used for a long time so you can try to disable these options.
  • Tap the Win + X + M keys to open the Device Manager.
  • Next, expand the list of Network devices and select the Wi-Fi adapter.
  • After that, go to the Power Management tab and make sure that anything related to power saving should be turned off. This will ensure that none of the network devices will turn off the Mobile Hotspot or trigger anything that will do that.
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Resolve Error 0x80240020 in Windows 10

Error Code 0x80240020 – What is it?

Error code 0x80240020 is a Windows 10 upgrade error code that affects users who attempt to upgrade their Windows operating system. This may occur due to a particular program that blocks the upgrade from completing. It can also result when other PC issues interfere with the upgrade process by disrupting the ability of Windows Update to download updates on one’s machine. Common symptoms of error code 0x80240020 include the following:

  • Message box detailing the presence of error code 0x80240020
  • Inability to complete Windows 10 upgrade process

Solution

Restoro box imageError Causes

Upgrade error codes occur when Windows users experience upgrade failure while using Windows Update, the Microsoft Windows Update website, the Microsoft Update website, or the Windows Server Update Services (WSUS) server. Disruption may cause this process to fail, for instance, due to system file corruptions or problems related to the Windows Update services.

Further Information and Manual Repair

To correct issues related to error codes, it is often best to apply manual repair methods. These help Windows users determine the root causes of the error code and provide solutions that permanently fix these issues. For instance, if error code 0x80240020 on your machine is due to an issue within the Windows Update tool, you will need to first verify that this is the problem by using a troubleshooter option found within your machine’s settings. The troubleshooter will detect and fix the issue.

Most of these manual repair methods can be implemented by any Windows user, regardless of their background, technical abilities, or lack thereof. However, in certain cases, technical skills are required. If you have trouble implementing the procedures highlighted below or in any other error code article found on this site, consider getting help from a Windows repair technician or use a powerful automated tool.

Below are details regarding the manual repair methods for fixing error code 0x80240020. Ensure you follow the instructions correctly. After all, any error you make will likely cause further problems on your machine and prevent you from resolving error code 0x80240020 in Windows 10.

Method One: Run Windows Update Troubleshooter

One way to fix error code 0x80240020 is to troubleshoot Windows Update. To do this you will need to access Settings within your machine then simply select the relevant troubleshooting options available. Follow the instructions below:

  • Step one: Type Settings within search box near Start button then press Enter
  • Step two: In the search box within Settings, type Troubleshooting
  • Step three: Select the troubleshooting option
  • Step four: Under System and Security, select Fix problems with Windows Update
  • Step five: Under Windows Update, select Resolve problems that prevent you from updating Windows.
  • Step six: Click Next and wait for the troubleshooter to detect and fix problems

If there are problems with Windows Update, the troubleshooter will be able to fix them. Once this process is complete, restart your PC and then reopen Windows Update. Attempt to upgrade your Windows operating system. If Windows Update completes the process and your machine downloads and runs the upgrade, you have successfully resolved error code 0x80240020.

If, however, there is another upgrade failure and the message box detailing the presence of error code 0x80240020 in Windows 10 appears, you will need to apply another manual repair procedure. Please see below for further details regarding manual repair method two.

Method Two: Use SFC to Scan and Fix Corrupted System Files

Corrupted or missing system files may interfere with your machine’s ability to successfully download an upgrade. For this reason, scan and fix any problems related to system files on your machine using Command Prompt. This manual repair method is often called a System File Check/ Checker (SFC).

  • Step one: Right-click Start Menu
  • Step two: Select Command Prompt (Admin)
  • Step three: Type sfc /scannow

To ensure you follow this procedure correctly, enter the command as it is written above, with a space between “sfc” and “/scannow”. Once missing, corrupted or damaged files are present on your machine, the SFC command will enable Command Prompt to scan and fix these issues.  Wait until the process is complete then reboot your PC.

With your system successfully rebooted, reattempt the Windows 10 upgrade process in Windows Update or on the Windows Update website. If the issue causing error code 0x80240020 was related to problems with system files, you should be able to complete the upgrade after using the SFC tool.

Method Three: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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Fixing To use System Restore you must ...
There are cases when you want to undo some changes you’ve made to your computer and to do that you have to perform the System Restore task. However, if you encounter an error that states “To use System Restore you must specify which Windows installation to restore”, when doing so, read on as this post will help you fix the problem. This kind of error in System Restore could be due to corrupted files in the system. There are also situations where you are not able to boot up once you encounter this error which could be a big problem. On the other hand, this error might have something to do with corrupted BCD files. Whatever the cause is, here are some potential fixes you have to try.

Option 1 – Try to run System File Checker offline

Like pointed out, since the error might be due to corrupted system files, you can try to run System File Checker offline. How? Refer to these steps:
  • You need to go to the Advanced Startup Options and from there select Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
  • After opening Command Prompt, type the commands given below and tap Enter right after you type each one of them.
    • Cd /
    • Dir
  • If you can see the “Users” folder, that is your system’s drive. However, if you can’t see it, you can just change the drive-by assigning “D” as its alphabet volume.
  • Then execute this command where “C” is the system drive: sfc /scannow /offbootdir=C: /offwindir=C:Windows
  • Now repeat the given steps sequentially.

Option 2 – Try to run DISM tool

You can also run the DISM tool to repair the potentially corrupted system image. First, you have to check the health of the system like checking the integrity of the system files and Windows services. To run DISM, follow the given steps below sequentially.
  • Open Command Prompt from the Advanced Startup options.
  • After that, execute this command where “C:” is the system volume: DISM /Image:C:Windows /Cleanup-Image /RestoreHealth /Source:C:WindowsWinSxS
  • If you encounter an error after executing the given command, insert the Windows USB or DVD and then execute this next command where “E:” is the USB or DVD drive: DISM /Image:C:Windows /Cleanup-Image /RestoreHealth /Source:esd:E:SourcesInstall.esd:1 /limitaccess
  • In some cases, “install.esd” would be “install.wim” and in such case, you have to modify and execute this command: DISM /Image:C:Windows /Cleanup-Image /RestoreHealth /Source:wim:E:SourcesInstall.wim /limitaccess

Option 3 – Try to repair corrupted BCD

As mentioned, the error could also be due to corruption in BCD, and to fix it, you can use Bootrec.exe – a built-in command-line tool used to troubleshot issues related to boot up and Windows Startup. Before you run this tool, make sure that you have inserted a bootable USB or DVD into your computer. Once you have that covered, follow these steps:
  • You need to go to the Advanced Startup Options.
  • Then click on Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
  • Once Command Prompt has been pulled up, enter each one of the following commands and in the sequence that they are given to rebuild BCD files and repair MBR files:
    • Bootrec /Fixmbr
    • Bootrec /FixBoot
  • After you execute the commands given above, you should see a confirmation message that says, “The operation completed successfully”.
  • Now type the “Bootrec /RebuildBCD” command to rebuild BCD.
  • Finally, close Command Prompt and then restart your computer to successfully apply the changes made.

Option 4 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.
  • You can start by creating and booting from a bootable Windows 10 USB Stick.
  • After that, click on Repair your computer located in the bottom left corner when you are on the initial Windows Startup screen.
  • Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
  • Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 5 – Try to use the Windows Recovery Environment

If the four options given above didn’t help fix the problem, you could try running Windows Repair and a Windows bootable USB or DVD.
  • First, insert the bootable USB or DVD and boot into it, and select the “Repair your computer” option.
  • Next, once you see the manufacturer logo on your computer, tap the key to enter into Windows Recovery Environment.
  • After that, change the Boot sequence to DVD drive under the UEFI Firmware settings and restart your computer.
  • Once your computer has restarted, select the boot order and make changes accordingly as displayed in the BIOS.

Option 6 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.
  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “exe /OFFLINE:C:Windows” and hit Enter to execute the command which will start the System Restore process.
Note: You need to replace “C” with the drive where Windows Installation is located.
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Trojan. Kryptik is a malicious computer infection known as a Trojan horse. Trojan. Kryptik can load at startup and recreate itself which makes it difficult to manually remove from the infected computer. Trojan. Kryptik can compromise the infected system by allowing a remote hacker to gain access without the user's permission or knowledge. Trojan. Kryptik can also lead to the infection of other unknown malware parasites.

trojan krypticTrojan.Kryptik creates the following registry entry or registry entries:

Directory %ALLUSERSPROFILE%\windrivgr 19.7 %LOCALAPPDATA%\DsHcaJnIIz File name without path scaalqtw.exe Regexp file mask %ALLUSERSPROFILE%\sqldump.exe %APPDATA%\b[NUMBERS].exe %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup\[RANDOM CHARACTERS].com.url %APPDATA%\Origin\update.vbe %APPDATA%\Stanfind.exe %APPDATA%\vpn gui.exe %LOCALAPPDATA%\Microsoft\Windows\Symbols\wvfilters.sys %TEMP%\nvc.exe %TEMP%\system.exe %TEMP%\winsrvcs32.exe
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  1. Run Windows Update troubleshooter

    Usually, a built-in Windows troubleshooter can solve issues painlessly and fast, my advice is to try this as the first option, it is a simple and clean solution worth trying and in 90% it solves the issue all by itself.
  2. Do a clean boot

    Using task manager, remove all nonessential applications and services from starting up, reboot your computer, and once it is cleanly booted try re-running the update process again, if the issue was running the application this time everything will work since the problematic application is not running.
  3. Reset Windows update components to the default

    This solution requires you to use the Reset Windows Update Agent Tool to reset Windows Update components to default or use this PowerShell script to reset Windows Update Client. You can also manually reset each Windows Update component to default and then re-run the update.
  4. Disable firewall and antivirus

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