Logo

Installation failed in the SAFE_OS phase

If you are trying to install a Windows 10 upgrade but was interrupted with an error saying, “0x80070003 – 0x2000D, The installation failed in the SAFE_OS phase with an error during MIGRATE_DATA operation”, then you’ve come to the right place as this post will help you sort this problem out.

When you get this kind of error while trying to upgrade your computer, although there could be various reasons for this, the primary one is that when you upgrade from one update to another, something stopped the upgrade process to migrate the user data. To fix this error, you can try to run both the DISM tool and the System File Checker to automatically repair any corrupted system files. You could also try checking the free storage space of your primary drive and if you have any file lock apps like BitLocker, consider disabling them for they could also be the reason why you’re getting the error.

Option 1 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10 which might be the reason behind the Windows Upgrade error 0x80070003 – 0x2000D. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

  • Open the Command Prompt as admin.
  • Then type in this command: exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
  • Once it’s done, restart your computer and then check if the issue is resolved or not on the next startup.

Option 2 – Run the SFC scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Windows Upgrade error to appear. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your PC.

Option 3 – Try checking the free storage space on your primary drive

The next option you can try to resolve the error is to see if you have enough free storage space on the primary drive because if you don’t then it’s probably the reason why you’re getting this error. To fix it, you need to free up some storage space by following these steps:

  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space.
  • Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • System created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache

Note: Once you’re done freeing up space on your drive, try to run the setup file again.

Option 4 – Try disabling BitLocker and other file lock apps

If you are using BitLocker or other file lock apps, then it could be the reason why you’re getting the error. Usually, file lock apps don’t cause any kind of issue, however, if you have something that works on file level like BitLocker, you can try to disable it. Once you’ve disabled it, try to install the Windows 10 Upgrade again and after you do, enable BitLocker again. This should fix the problem.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

A Quick Guide to Fixing Error C00D1199

What is Error C00D1199?

This is a typical Windows Media Player error code. Developed by Microsoft, Window Media Player is a media player and media library application that is used for playing audios and videos on the computer. Error C00D1199 appears when Windows Media Player is unable to play the file requested by you. The error code is displayed in the following format:
C00D1199: Cannot play the file

Solution

Restoro box imageError Causes

You might encounter an error C00D1199 message on your PC for one of the following reasons:
  • The file type you requested is not supported by the Windows Media Player
  • The file type was not compressed by using a codec that is not supported by the Player
  • Your sound card or controller is not configured properly or outdated
  • Registry corruption
The good news is that error C00D1199 is not fatal. But if this error code is generated due to registry problems, then it can lead to serious issues. Therefore it is advisable to fix it immediately.

Further Information and Manual Repair

Here are some of the best and easy do-it-yourself methods to resolve the error C00D1199 right away.

Method 1 - Ensure File Type is Supported by Windows Media Player.

If it is supported then make sure the codec used to compress the file is installed on your system. There are hundreds of audio and video Codecs in use today but the most popular Codecs used on Windows Media Player are Windows Media Audio, Windows Media Video, and MP3. If these Codecs are not installed on your PC, then it is advisable to download them from the web. But make sure you download these codecs from a reliable and a trusted website.

Method 2 - Check Sound Card Settings

Another method to resolve error C00D1199 is to check Sound card settings. Make sure it is configured properly. Improper configuration can also trigger the error. Nonetheless, if it is configured the right way but the error still persists then it is advisable to change update the driver. To do this, go to the Device Manager. Here use the Driver update wizard to make updates.

Method 3 - Check the Windows Registry

The registry is an important part of the PC. It stores all the activities performed on the PC and all files including both junk and important files. If unnecessary files like junk files, cookies, and bad registry entries are not removed frequently from the registry, it can corrupt and damage it and generate error codes like C00D1199. To clean the registry and resolve the error it is advisable to download Restoro. This is a user-friendly PC Fixer embedded with a registry cleaner. The registry cleaner wipes away all the clutter from the registry and cleans it instantly. It also repairs the damaged files and restores the registry. Click here to download Restoro and resolve error C00D1199 on your PC.
Read More
How to get rid of EverydayLookup Toolbar

EverydayLookup is a browser extension for Google Chrome developed by Mindspark Inc. This extension allows users to find what mobile network a certain number belongs to, to find out an area code of a country/town, or locate a town by zip code. While these features look promising and interesting, this extension comes with a downside.

When installed, this extension will change your default search engine, the home page, and new tab to search from MyWay.com, it will monitor user browsing activity, log searches, visited links, opened websites, and other information. This information is forwarded to Mindspark ad servers, then later sold/used to better target ads.

While browsing the internet with this extension you will see additional injected ads and sponsored content throughout your browsing sessions (even if the ads do not match your search queries). It can inject banners to websites, and sometimes even put an ad above website content making it extremely annoying to deal with.

About Browser Hijackers

Browser hijacking means that a malicious code has taken power over and modified the settings of your web browser, without your permission. Browser hijackers are capable of doing many different things on your computer. Typically, browser hijacking is used for earning ad revenue that comes from forced advert mouse clicks and site visits. Even though it might seem naive, all browser hijackers are damaging and thus always classified as security threats. Browser hijackers can also permit other destructive programs without your knowledge to further damage the computer. How one can determine if your browser is hijacked Signs that a browser is a hi-jacked include: 1. your home page is reset to some unknown webpage 2. new bookmarks pointing to pornographic websites have been added to your favorite pages 3. the essential web browser settings are modified and unwanted or unsafe resources are added to the trusted sites list 4. find new toolbars that you simply did not add 5. you find lots of pop-ups on your screen 6. your web browser starts running slowly or presents frequent errors 7. Inability to navigate to certain websites, particularly antivirus and other security software webpages.

Exactly how browser hijacker finds its way to your computer

Browser hijackers can get into a computer in some way or other, for instance via file sharing, downloads, and e-mail too. Many web browser hijackings come from add-on programs, i.e., browser helper objects (BHO), toolbars, or extensions added to browsers to give them additional features. Sometimes you may have mistakenly accepted a browser hijacker as part of a software bundle (generally freeware or shareware). A good example of some well-known browser hijackers includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, Delta Search, and RocketTab, but the names are continually changing. Browser hijackers can record user keystrokes to gather potentially invaluable information leading to privacy concerns, cause instability on computers, severely disrupt user’s browsing experience, and eventually slow down the computer to a stage where it becomes unusable.

How to get rid of a browser hijacker

Certain browser hijacking could be simply stopped by discovering and removing the corresponding malware application through your control panel. Many times, it could be a tough job to find and delete the malicious program because the associated file will be running as part of the operating system process. Moreover, manual removal requires you to perform many time-consuming and tricky procedures that are very hard to conduct for new computer users. Industry experts always suggest users eliminate any malware including browser hijacker by using an automatic removal tool, which is easier, safer, and faster than the manual removal solution. If you’d like to eliminate persistent hijackers effectively, install the award-winning anti-malware software Safebytes Anti-Malware. And employ a system optimizer, such as Total System Care, to erase all related files from the registry and fix browser issues.

Can't Install Safebytes Anti-malware because of a Virus? Try This!

Practically all malware is inherently harmful, but certain types of malware do a lot more damage to your computer than others. Some malware types modify browser settings by adding a proxy server or modify the computer’s DNS configuration settings. In such cases, you will be unable to visit some or all sites, and thus unable to download or install the required security software to remove the infection. So what to do if malicious software prevents you from downloading or installing Anti-Malware? There are some fixes you could try to get around with this problem.

Install in Safe Mode with Networking

In the event the malware is set to load at Windows startup, then booting in safe mode should avoid it. Since only the bare minimum applications and services launch in “Safe Mode”, there are rarely any reasons for issues to take place. To start your Windows XP, Vista, or 7 computers in Safe Mode with Networking, do as instructed below. 1) At power on, press the F8 key while the Windows splash screen starts to load. This will conjure up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking with arrow keys and hit Enter. 3) Once you get into this mode, you should have an internet connection once again. Now, utilize your browser to download and install Safebytes Anti-malware. 4) After installation, run a full scan and let the program delete the threats it discovers.

Obtain the security software using an alternate browser

Malicious program code may exploit vulnerabilities on a specific browser and block access to all anti-malware software sites. In the event you suspect that your Internet Explorer has been hijacked by a computer virus or otherwise compromised by online hackers, the ideal approach would be to switch to a different internet browser like Mozilla Firefox, Google Chrome, or Apple Safari to download your chosen security software – Safebytes Anti-Malware.

Install and run anti-virus from your Thumb drive

Another way is to download and transfer anti-malware software from a clean PC to run a scan on the affected computer. Abide by these steps to run the anti-malware on the infected computer. 1) On a clean computer, install Safebytes Anti-Malware. 2) Insert the USB drive into the uninfected computer. 3) Double-click the executable file to open the installation wizard. 4) Pick the USB drive as the location when the wizard asks you exactly where you want to install the application. Follow the directions to complete the installation process. 5) Now, transfer the pen drive to the infected PC. 6) Double-click the EXE file to open the Safebytes software right from the pen drive. 7) Hit the “Scan Now” button to start the virus scan.

A Look at the Best AntiMalware Program

Today an anti-malware tool can protect your computer or laptop from different types of internet threats. But how to choose the right one amongst various malware protection application that’s available on the market? Perhaps you might be aware, there are numerous anti-malware companies and tools for you to consider. A few are well worth your money, but most aren’t. You need to be careful not to select the wrong application, particularly if you purchase a premium program. One of the highly recommended tools by industry leaders is SafeBytes Anti-Malware, the most dependable program for Windows computers. SafeBytes anti-malware is a trustworthy tool that not only secures your computer permanently but is also quite easy to use for people of all ability levels. This program can easily identify, remove, and protect your personal computer from the latest malware attacks such as spyware, adware, trojan horses, ransomware, PUPs, worms, parasites along other potentially harmful software programs.

SafeBytes has excellent features when compared to various other anti-malware programs. Listed here are some of the great ones:

Anti-Malware Protection: Using its advanced and sophisticated algorithm, this malware elimination tool can detect and eliminate the malware threats hiding in your computer system effectively. Active Protection: SafeBytes provides round-the-clock protection for your computer limiting malware attacks instantly. This software will constantly keep track of your computer for suspicious activity and updates itself continuously to keep current with the latest threats. Web Protection: Through its unique safety rating, SafeBytes alerts you whether a website is safe or not to access it. This will assure that you’re always certain of your online safety when browsing the internet. High-Speed Malware Scanning Engine: SafeBytes’s high-speed malware scanning engine lessens scan times and extends battery life. At the same time, it’ll effectively find and eradicate infected computer files or any internet threat. Low Memory/CPU Usage: SafeBytes is renowned for its minimal influence on computer resources and great detection rate of diverse threats. It runs quietly and efficiently in the background so you’re free to use your computer or laptop at full power all of the time. Premium Support: For any technical inquiries or product guidance, you can obtain 24/7 professional assistance via chat and e-mail. To conclude, SafeBytes Anti-Malware is really great for securing your computer against all sorts of malware threats. Malware trouble will become a thing of the past once you put this software program to use. If you’re looking for the very best malware removal application out there, and when you don’t mind shelling out some dollars for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of EverydayLookup without using an automated tool, it might be possible to do so by removing the application from the Microsoft Windows Add/Remove Programs menu, or in cases of browser plug-ins, going to the browsers AddOn/Extension manager and uninstalling it. You will likely also want to reset your internet browser. To be certain of complete removal, find the following registry entries on your computer and delete them or reset the values appropriately. However, this is a complicated task and only computer experts can perform it safely. Furthermore, certain malware is capable of replicating or preventing removal. It is recommended that you carry out the removal procedure in Windows Safe Mode.
Files: %LOCALAPPDATA%\EverydayLookup_d9 %UserProfile%\Local Settings\Application Data\EverydayLookup_d9 %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\fpeepicldbpmefboahpolegllmiglnai %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\fpeepicldbpmefboahpolegllmiglnai %PROGRAMFILES%\EverydayLookup_d9 %PROGRAMFILES(x86)%\EverydayLookup_d9 %UserProfile%\Local Settings\Application Data\EverydayLookupTooltab Registry: HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\EverydayLookup_d9Service HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: EverydayLookup EPM Support HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: EverydayLookup EPM Support HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar, value: 0a7d3c2c-131d-4b0a-9c1b-2045f6bae42a HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar, value: 0a7d3c2c-131d-4b0a-9c1b-2045f6bae42a HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\3eb9a50f-f2ab-4d63-8e33-96d71f659640 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\3eb9a50f-f2ab-4d63-8e33-96d71f659640 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 0A7D3C2C-131D-4B0A-9C1B-2045F6BAE42A HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\EverydayLookup_d9 HKEY_CURRENT_USER\Software\EverydayLookup_d9 HKEY_CURRENT_USER\Software\AppDataLow\Software\EverydayLookup_d9 HKEY_CURRENT_USER\Software\EverydayLookup
Read More
Fix DRIVER_IRQL_NOT_LESS_OR_EQUAL in Windows
DRIVER_IRQL_NOT_LESS_OR_EQUAL will cause your computer to go to the blue screen of death but do not worry there are solutions around this and we are here to instruct you on how to solve this.
  1.  Uninstall and install network drivers

    DRIVER_IRQL_NOT_LESS_OR_EQUAL is most commonly tied to bad network drivers, whatever that be a corruption of the driver files or their incompatibility. So first thing is to check if this is the case. Press ⊞ WINDOWS + X to open the hidden menu in Windows and click on Device Manager. keyboard with windows and x marked Windows menu device manager In the Device Manager expand Network adapters, choose adapter, right-click on it and choose Uninstall. network device manager Install latest driver or reboot so Windows will install the driver automatically
  2. Update driver

    If you do not want to reinstall the driver or you are unable to for whatever reason updating the driver might do the trick. To update driver: Press ⊞ WINDOWS + X to open the hidden menu in Windows and click on Device Manager. keyboard with windows and x markedWindows menu device manager In the Device Manager expand Network adapters, choose adapter, right-click on it and choose Update Driver. network device manager update
  3. Fix via Command prompt

    If both of the beforementioned solutions fail, try running the command prompt and fix the issue from there. Press ⊞ WINDOWS + X to open the hidden menu in Windows and click on Command Prompt (administrator) keyboard with windows and x markedWindows menu command prompt admin In command prompt type next line and press ENTERDEL /F /S /Q /A “C:\Windows\System32\drivers\mfewfpk.sys Reboot the system
  4. Scan your PC for malware

    Sometimes corruption in the system is caused by malware, Scan your system for malware, viruses, etc.
  5. Check connections or other hardware issues

    If all methods fail, open your PC case and check to see if connections everywhere are properly connected and tight. Clean your PC and turn it back ON
  6. Use system restore

    If anything fails, use Windows system restore and bring back computer into a state where everything was working fine.
Read More
How to Fix Error 1005 Access Denied
Recently, some users reported that they were unable to access a website and only got the Error 1005 Access Denied instead. Specifically, users experience this issue when trying to open the Crunchyroll website – one of the largest anime and manga websites. This particular error is encountered not just on Crunchyroll but on a variety of websites like blogs, video streaming, forums, and so on. Here’s the full context of the error message:
“Error 1005 Access Denied – The owner of this website has banned the autonomous system number (ASN) your IP address from accessing this website.”
Usually, this error occurs when the website administrator decides to block an IP address or IP range. To fix this error, here are some suggestions you can try:

Option 1 – Uninstall the VPN service you are using or use a different provider

If you are using a VPN service, you might want to uninstall it. As mentioned, website administrator blocks IP ranges if they notice any malicious activities and because of this, your IP address might fall into the banned range even if you didn’t do anything at all. To uninstall the VPN service, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 2 – Try disabling the Proxy server

There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. Follow the steps below to disable proxy server.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the ERR_CERT_COMMON_NAME_INVALID error in Chrome. To do so, follow the steps below.
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 4 – Try contacting the website administrator

If the first three given options didn’t work, you might want to consider contacting the website administrator especially if you’ve already determined that the issue does not occur due to a VPN or proxy server that you’re using. This option can be quite tricky since you won’t be able to submit a contact form since you’re banned from accessing the website but you can contact the admin via the form section if available.
Read More
5 Windows 10 Upgrade errors you might encounter

5 Windows 10 Upgrade Errors

The recently released Windows 10 captivated the mass but its rollout, polished as it might have been, proved everything but seamless. Surf the Internet and you’ll get the gist. People are complaining and they need assistance. Assistance with what you might ask? Many have attempted to make an upgrade but failed after encountering various strange combinations of letters and numbers. These are none other than error codes. If you’ve tried and failed, feast your visuals below as you might encounter one of these 5 Windows 10 Upgrade errors.

Error Code 0x80073712

Encountering error code 0x80073712 in no way implies that you need to throw out your computer system and acquire a new one. Not at all! This error code simply means that a very important file to Windows might have gone missing or corrupted. This file is crucial to Windows update so without obtaining this file, you won’t be able to proceed with the update.

Error Code 0x800F0923

Likely, there are many programs and drivers installed on your computer. They all play a vital role. However, if you’ve received error code 0x800F0923, it might be time to consider or turn your eyes to installed drivers on your system. Why? Error code 0x800F0923 means that there’s a driver or driver on your current Operating System that’s not compatible with Windows 10. There’s clearly a dilemma here.

“We couldn't complete the updates. Undoing changes. Don't turn off your computer.” Or “Failure configuring Windows Updates. Reverting changes”

That’s a pretty odd error but I will say it's slick… That Windows 10 upgrade error is straightforward. Microsoft is just letting you know that they won’t be able to complete the update to Windows 10 and so they are putting your computer back to where it was. How nice of them.

The error messages above are pretty generic and will manifest when the upgrade fails for one reason or the other. To resolve this issue, you’ll most definitely have to decipher what error code was presented. Identifying that will provide a glimpse into exactly what steps you need to take.

The Update Isn't Applicable to Your Computer

I don’t know about you but I strongly believe Microsoft is subtly letting you know that your computer system is old and needs to be thrown out. Also, this update could imply that your PC needs to install important updates to rev you up to the requirements. All relevant updates to your computer must be installed before you can get past this stage.

Error… “Something Happened”

This Windows 10 upgrade error has been the talk of the Internet. In fact, users of Windows OS have been making it a mockery. Clearly, not many have had success after encountering this error. Obviously, “something happened” but it’s just not easy to decipher what went wrong. Microsoft is still trying to figure it out.

Solution

Restoro box image
Read More
File is Too Large for the Destination Error
The file is too large for the destination file system is the error when you try to copy a file larger than 4GB on a drive formatted in the FAT32 file system. FAT32 is the old file system used in previous Windows versions and it was replaced by superior NTFS, altho FAT32 is still used because of its compatibility fact that it could be accessed in various operating systems its disadvantage among others is that it can not hold files larger than 4GB in size. This refers to the size of a single file, so if you have a file that is this large and when you try to copy or move it on a drive formatted in FAT32 you will get this message, and the operation will not be able to complete.

Format drive

In order to actually transfer the file in its glorious size, I am afraid that you will need to format destination drive in NTFS or if you have data on drive which you do not want to lose with formatting, use third-party software to convert file system from FAT32 to NTFS without losing data. I would recommend AOMEI partition assistant, it is a free and proven application letting you both manage your partitions and convert any one of them into another file system without data loss. You can get AOMEI here.

Split file

Another option if you are not keen on installing third-party tools or formating is to divide large files into smaller ones that are less than 4GB in size. You can use any archiving application since built-in Windows ZIP support will not let you split file into various different sizes. The best tool in my humble opinion is WinRAR, but you can choose any proven one. When file is split into parts less than 4GB in size, you will have no issues copying or move the file to the destination drive.
Read More
Fix One Drive Error: This is not a valid file name
As you know, Microsoft’s consumer cloud storage platform is none other than OneDrive. It is where users can save any of their files albeit it’s mostly used to store common files like documents and photos. However, there are times when you might encounter some problems when saving these files. Recently, some users reported that they had problems saving Word documents to OneDrive and if you experience the same issue, then you’ve come to the right place as this post will guide you on how to resolve it. According to users who encountered the problem, when they try to save Word documents on OneDrive, an error message appears instead stating, “This is not a valid file name”. This kind of error only occurs when the file is opened from within OneDrive for saving in a different folder. In other words, if the file is saved in the same folder, the error won’t pop up but if it is saved in a separate folder, that’s when the error appears. Worry not though for fixing this error is not complicated and won’t take too long. It seems that this error is due to the 259-character limitation when creating and saving files as far as the Office products are concerned. To resolve it, there are several workarounds you can check out. Before you proceed with these workarounds, make sure that you have a stable internet connection.

Option 1 – Try renaming the file with a shorter name

The first thing you can do to fix the problem is to rename the file with a shorter name. Just right-click on the file and select the Rename option from the menu and then type in the new name and click OK or tap Enter to rename the file.

Option 2 – Try renaming the folders where the file is located

Like what you did in the first given option, all it takes is a right-click but this time on a folder. Rename the folder with a different name and save the changes made and then check if you can now save the Word document on OneDrive.

Option 3 – Try moving the file to a folder with a shorter path

If the first two options didn’t work, you can try moving the file to a folder with a shorter path. Note that it is not the same as doing it locally on a Windows 10 computer so you have to right-click on the file and select the “Move to” option. After that, locate the folder where you want to move the file and select it and then click on the Move button to complete the task.

Option 4 – Try making some changes in the document

You could also try to make some modifications to the document. Once you’ve done that, click the File tab and select the Save As option and then go to the folder where you want to save the file and tap enter.
Read More
How to Fix Error 421

What is the Error 421?

Error 421 is a common SMTP (Simple Mail Transfer Protocol) Outlook error message. MS Outlook is one of the best and popular email applications widely used by PC Windows users for sending and receiving emails within and outside workplaces. It is most commonly used in offices by professionals for faster communication. This error may occur while sending and receiving emails on the server. The error 421 messages is displayed in either of the following formats:
“An unknown error has occurred: Server error 421” "Could not send your message. Error 421" 421 4.2.1 : (DYN:T1) http://postmaster.info.aol.com/errors/421dynt1.html 421 4.3.1 Out of disk space for temp file 421 4.3.2 All server ports are busy 421 Downstream server error 421 Fork failed 421 Greylisting enabled, please try later “An unknown error has occurred. Subject ‘Testing’, Account: ‘pop.charter.net’, Server: ‘mail.charter.net’, Protocol: SMTP, Server Response: ’421 Message rejected’, Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67”

Solution

Restoro box imageError Causes

Some common causes for this critical Outlook error are:
  • PST storage size exceeds 2GB file size
  • Improper ISP settings
  • Slow internet connection
  • PST file corruption
  • Trojan attack and viral infection
This is a critical Outlook error that should be resolved timely. If you delay, it may cause you a great deal of inconvenience. The error code 421 hampers your ability to access your email account, send and receive emails, add new contacts, view emails, calendar entries, and journals. In other words, it just brings your email activities to a standstill locking you out of the account.

Further Information and Manual Repair

To resolve this error code on your system, you don’t always have to hire a professional or call the network personnel to do the job. It may be a critical error but the good news is that it is quite easy to fix. Even if you don’t have technical expertise, you can still repair it. Here are some of the best methods to repair this issue on your system:

1. Change the Server Settings to its Maximum Limit

Try changing your server settings. Here set the inbound connections limit at the maximum limit.
  • To do this, open the Microsoft Exchange Server Administrator utility. The access path of this utility will vary depending on the installation procedure used to set up Exchange Server.
  • Once you open the MS Exchange Server Administrator utility, click the ‘Connections’ icon in the left side navigation pane. Now double click the internet mail service icon in the right side pane. As you click it, the Properties window will open.
  • Now click the ‘Connections’ tab in the Properties window and then click the ‘Advanced’ button. This will open the configuration window.
  • Here reset the number for ‘Maximum Number of Inbound Connections’ to a high number, its maximum limit. After changing the settings, close all open Exchange Server Administrator program windows to successfully complete the process.
After the process is complete, try accessing your Outlook email account again; if it works, then that’s great the error 421 is resolved. However, if it doesn’t, then the problem could be related to viral infection.

2. Download a PST Repair Tool

If the cause of the error is PST files corruption, then not only will you be locked out of your email account, you are also at risk of losing all the data stored in your email account. However, the best way to resolve the error and ensure full data recovery is to download a reliable PST repair tool. By running a PST repair tool on your system, you can resolve the error 421 right away. It recovers your data, repairs corrupt and damaged PST files.

3. Scan Your PC with Restoro.

If viral infection and Trojans are causing the error 421 to pop up on your system, then it is recommended to download and scan your PC with Restoro. This is an advanced, intuitive, and user-friendly PC fixer. It is not just an antivirus but also a system optimizer and a registry cleaner. Unlike common antivirus software that only removes viruses and simultaneously slows down the system’s speed, Restoro removes all types of malicious software on your PC including malware, spyware, Trojans, and viruses, and also boosts the speed of your PC significantly. It is safe, easy to operate, and a quick fixer. It is compatible with all Windows versions. Click here to download Restoro and resolve error 421 today!
Read More
A Guide to Fixing STOP 0x00000000 Error Code

STOP 0x00000000 Error Code - What is it?

Stop 0x00000000 error code is a type of a Stop error popularly known as a blue screen of death error code. This is a critical error. It can pop up while loading or using the Windows program on your PC. When this error occurs, the computer screen turns blue and you, the user, get locked out of the program. Furthermore, it can also result in sudden system shut down or system freeze. If not fixed timely, the error may start to pop up more and more frequently which then may lead to complete system corruption and system crash.

Solution

Restoro box imageError Causes

The two most common causes for the STOP 0x00000000 error code are:
  • Malware infection
  • Registry corruption
This is a fatal system error and must be resolved immediately. Delay may lead to system crashes and data loss. And recovering lost data is not easy.

Further Information and Manual Repair

Though this is a fatal error the good news is that it is easy to resolve. To repair the STOP 0x00000000 error on your system, here are some methods that you can try:

Method 1 - Use System Restore to Bring Your Computer Back to its Previous State

To resolve this error on your system, try using the System Restore tool. Use this tool to bring your computer back to its previous state. The Windows System Restore utility is one of the most valuable recovery tools. To use it, simply type System Restore in the search box. Once you find it, click on it and select a restore point to bring your PC back to its normal state. To activate changes, reboot the PC.

Method 2 - Scan for Viruses

If the underlying cause of the Stop 0x00000000 error code is related to malware infection, then you must download a powerful antivirus to resolve it. Run it to scan your entire PC. Make sure you remove all types of malware including adware, spyware, viruses, and Trojan. Once your PC is malware-free, the error will be fixed in no time.

Method 3 - Clean and Repair the Registry

The registry is an important part of the PC. It stores practically all the activities you perform on your system. It saves all the files including both important and unnecessary files such as junk files, cookies, internet history, bad and invalid entries. If these obsolete and unnecessary files are not deleted frequently and keep on accumulating it takes up all the registry space and corrupts it. This results in registry errors like runtime and BSoD errors and sometimes may also lead to disk fragmentation. To resolve it is advisable to repair the registry. This can be done manually but that will take too much time and also require technical expertise. However, another way to resolve it is to download Restoro. This is a user-friendly PC Fixer with a powerful registry cleaner. It removes all obsolete and unnecessary files, cleans the registry and repairs the damaged files, thereby removing the error right away. Click here to download Restoro and resolve Stop 0x00000000 today!
Read More
Fix Black background behind Folder icons
The File Explorer in Windows 10 provides several ways to organize the contents of folders and files in the system. Windows users can utilize some efficient styles to view the contents of the file system as per the user’s requirement. A user may opt to display the file picture in large size thumbnails while the other one could opt to set the icons of folder and files in a small or medium size list. On the other hand, while setting up several styles for the folder and file icons, some Windows 10 users have experienced some unusual issues where there is the Black background showing up behind folder icons. They tried refreshing the File Explorer a couple of times but it didn’t help in fixing the problem and the black squares are still visible on some folder icons. The black squares behind the folder icons might look disturbing though it’s not really a big problem and is merely a graphical glitch that does not cause any damage or whatsoever to the content of the folder and files. The most likely cause of this glitch might have something to do with the corrupted system files or it could also be caused by outdated thumbnail caches. In addition, graphical glitches like this one could also occur if you are using out outdated graphics drivers. To fix this problem, you need to follow the options laid out below.

Option 1 – Try using the Disk Cleanup to remove Thumbnail files

The Disk Cleanup tool is one of the options you can try to fix the black squares behind the folder icons. Through this tool, you can delete all the Thumbnail files on your disk. To use it, refer to these steps:
  • Open the Search bar and type “disk cleanup” in the field.
  • After opening Disk Cleanup from the search results, then from the drop-down menu select the C: drive to clean up and click OK.
  • Wait for the scanning process to complete. Once it’s done, select the files you want to delete.
  • Ensure that you select the box labeled “Thumbnails” under the Files to Delete section then click on OK.
  • After that, a confirmation box will appear, just click on Delete files to delete the files permanently.
  • Restart your PC.

Option 2 – Try resetting the Thumbnail cache

You have the option to manually delete the Thumbnail Cache to resolve the black square background behind the folder icons issue. Follow the steps given below to reset the Thumbnail cache.
  • Open the File Explorer.
  • Next, navigate to the View tab and select the option with Hidden items to display all the hidden folders and files.
  • Next, go to this path: C:Users<username>AppDataLocal
  • In the given path, make sure that you put your actual username in the username field. Then look for a file named “IconCache.db”. Right-click on this file and click on Delete.
  • After that, go to this path: C:Users<username>AppDataLocalMicrosoftWindowsExplorer
  • From there, select all the files and delete them.
Note: If a prompt appears saying, “The files are in use and cannot be deleted”, simply select the “Do this for all current items” option and then click on Try Again. If you get an error message, click on Cancel to close the window and restart your computer.

Option 3 – Try updating or reinstalling the Graphics driver

  • Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option if you wish to update the driver or select the Uninstall device if you want to uninstall the driver and then follow the on-screen instructions to install the latest version of the driver.
  • Restart your PC after the installation to allow the system to reinstall the driver.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status