Fix Shell Infrastructure Host stopped working

The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account.

The error may state:

“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.

This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.

Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013

A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.

  • Open Control Panel and proceed to Program and Features.
  • Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
  • Then right-click on it and click the Change button.
  • Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
  • The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.

After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.

Option 2 – Try to run a System File Checker scan

  • In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
  • Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 3 – Try using a new Guest Account

You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.

Option 4 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.

  • Log onto your computer as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

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Fix 0X800F080C Error in Windows 10
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As previously stated 0X800F080C error can occur due to issues with .NET framework, 3.5 framework to be more precise and there are two ways we can fix this error. Follow the guide below as presented:
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If the previous solution has not provided you with results then you have system file corruption that needs to be fixed. Move from one solution to another as presented below:
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Error Code 0x80d02002: How to Fix It In Windows 10

Error Code 0x80d02002? - What Is It?

Error Code 0x80d02002 is one of the common errors encountered by Windows users upgrading to Windows 10 or installing new Windows updates. This error results in program lock-ups, system crashes, and freezes, or slow PC performance. It can also cause possible loss of private data on your device.

Some of the common error messages involving Error Code 0x80d02002 include:

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Solution

Restoro box imageError Causes

Error Code 0x80d02002 normally occurs when a user updates their system, upgrades to Windows 10 from Windows 7 or Windows 8/8.1, or installs new Windows updates. There are several reasons why this error happens which includes:
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  • Conflict on system level

Further Information and Manual Repair

In trying to fix Error Code 0x80d02002, you can employ manual repair methods to effectively and efficiently solve the issue. However, keep in mind that one tiny error made in using the command prompt can result in data loss or put your computer in a no-boot situation. In such cases, you can seek help from a Windows professional or consider using an automated tool whenever necessary.

You can try doing the following manual repair methods in an attempt to fix Error Code 0x80d02002:

Method One: Reset Windows Update Components

In trying to fix Error Code 0x80d02002, you may try resetting manually and check the Windows update components by doing the following steps:

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  1. Exit the Command Prompt then check if the issue is resolved.

Method Two: Check If The Region Is Correct

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Method Three: Perform an SFC Scan

Check if there are system files that need to be repaired by running an SFC Scan. Follow the steps below:

  1. Type CMD in the search bar then right-clicks on it. Select Run as Administrator. This will open a Command Prompt window in elevated mode.
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 Method Four: Disable Skype or Antivirus

There are times when Skype or your installed antivirus can conflict in updating your system. You can disable first your antivirus or Skype as you update your system and enable them once again when you successfully update your system.

Method Five: Download A Powerful Automated Tool 

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

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Option 1 – Update your Graphics card drivers

One of the possible reasons why you’re getting the Orange Screen of Death error is most likely related to the Graphics card drivers in your computer. Thus, the first thing you can do to resolve it is to update these drivers by following these steps:
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Option 2 – Try to uninstall software you’ve installed recently

If you have installed a software or two recently and then suddenly encounter this Orange Screen of Death, then they are most likely the culprits. The best thing you can do is to first check the System Log in the Event Viewer for any additional information in case it’s not the GPU but some other driver or device that’s causing the error. Once you have identified the culprits, uninstall them and see if the error is fixed.

Option 3 – Try disabling Overclocking

If overclocking is enabled, you might have to disable it as some users reported that the WHEA_UNCORRECTABLE_ERROR 0x00000124 error started to appear right after overclocking. To disable it, follow the steps below.
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  • Start your computer normally and check if the WHEA_UNCORRECTABLE_ERROR 0x00000124 error is now fixed.

Option 4 – Use the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the Wdf01000.sys Blue Screen error, you need to use the Driver Verifier Manager:
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  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
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Option 5 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.
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Option 1 – Try putting the WindowsImageBackup folder in the Root directory

Windows will have issues finding the WindowsImageBackup folder if it isn’t in the root directory of the drive so if it is not there, the “Windows Cannot Find a System Image on This Computer” error will pop up. When a folder is in a root directory, it means that it shouldn’t be stored within a folder but in the main directory instead.  Thus, you need to put the WindowsImageBackup folder in the root directory to fix the error.

Option 2 – Don’t add any sub-folders in the WindowsImageBackup folder

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Option 3 – Make sure that there is one system image per USB drive

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Option 4 – Try renaming the System Image folder

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Option 5 – Check the WindowsImageBackup sub-folders

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Option 1 – Delete the user account using Windows Account settings

  • First, go to Settings > Accounts > Family & other users.
  • Next, select the account you want to delete and click on the Remove button. This will open a confirmation window along with a warning message and two buttons that say, “Delete account & data” and “Cancel”.
  • Click on the Delete account & data button to delete the user account.
Note: Once you remove a user account, it will also remove all its corresponding data such as items like Documents, Photos, Music, Desktop, and other related folders. Thus, if you have not created a backup, then you won’t be able to recover those files.

Option 2 – Delete the user account using the command line

If you want to delete several user accounts, then doing it via Command Prompt or Windows PowerShell is a lot quicker. To get started, follow these steps:
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  • Next, type the “net user” command and hit Enter to execute it. This will show you the exact usernames on the computer.
  • After that, type the “net user <username> /delete” command and hit Enter to execute it. This will delete the account and all of its data without any warning. You have to replace “<username>” with the name of the user account.
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Option 1 – Try to run the System File Checker

The SFC Scan or System File Checker, us a built-in utility in Microsoft Windows that can be found in the C:\Windows\System32 folder. This tool allows users to scan and restore any corrupted system files in Windows that might be causing the Unknown Hard error to appear. Before you use this tool, make sure to find out whether the sihost.exe on your computer is a Trojan that you have to remove or if it’s a file that belongs to a trusted Windows application. Once you have that sorted out, follow the steps below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
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  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try to use System Restore

You can also try using System Restore. This is one of the ways you can use it to back up your PC. Since restore points are created automatically each week by System Restore, you can use System Restore to restore your computer back to an earlier good point in time.

Option 3 – Try to troubleshoot the error in a Clean Boot State

Putting your PC in a Clean Boot state can help you diagnose and troubleshoot the issues in your system. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the Unknown Hard Error.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
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  • From the “Start” menu, go to System Configuration.
  • After that, switch to the General tab and click the option for “Normal Startup”.
  • Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
  • Then find and click “Enable all” and if prompted, you have to confirm.
  • Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
  • Restart your PC when prompted.
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For complete instructions, follow the given steps below.

Step_1: The first thing you have to do is remove all the existing Storage devices and since this option is already available in VirtualBox by default, there is no need for you to install any third-party software. Step_2: After that, open VirtualBox and select the virtual machine and then click the Settings button. Step_3: Next, switch to the Storage section and on your right-hand side, you will see “Controller: SATA” and two other sub-labels. From there, select Controller: SATA and then click on the red cross button that says, “Remove selected storage controller”. Step_4: Now click on the Add new storage controller icon and select the “Add SATA Controller” option from the given list. Step_5: Afterwards, click the “Add hard disk” button and select the “Create new disk” option, and then you have to create a new virtual disk for your virtual machine. Step_6: Verify if you have selected Dynamically allocated while you create the virtual hard disk. Once the process is completed, you will get a “.vdi” file in the list. Step_7: Next, click on the “Add optical drive” button and select the “Choose disk” option. Here, you have to select the ISO file and if you can find an ISO file in the given list, select it from there, else, you have to click the Add button and navigate to the folder where the ISO file is located. Step_8: Once you’re done, click the OK button and boot your virtual machine. You should see options instead of the “We couldn’t find any drives, To get a storage driver, click Load driver” error message. If you see the options, you can now create a new partition and start the installation process of the Windows operating system in the VirtualBox machine without any problem.
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Repairing or rebuilding the WMI Repository
There are times when the WMI Repository gets corrupted which results in the Provider Load Failure. To resolve this issue, you need to repair or rebuild the WMI Repository in your Windows 10 computer. In this post, you will be guided on how exactly you can do that. In case you don’t know, the WMI which stands for Windows Management Instrumentation is a set of specifications from Microsoft to consolidate the management of devices and applications in a network. The WMI is a database that stores meta-information and definitions for WMI classes. Using only these, the conditions of the systems can be known. You can find the WMI Repository in %windir%System32WbemRepository. It provides end-users with the status of the local or remote computer system. Keep in mind that you must not use this on the Server 2012 Cluster machine. Although there are command-line tools that can fix or restore the Windows Management Instrumentation repository. However, Microsoft suggests that it’s better if you verify if there is corruption. Here are a list of errors as well as permission issues you might encounter:
  • Unable to connect to root default or rootcimv2 namespaces. It fails with the error code “0x80041002” pointing to “WBEM_E_NOT_FOUND.”
  • 0x80041010 WBEM_E_INVALID_CLASS
  • When you open Computer Management and Right Click on Computer Management (Local) and select Properties, you get the following error: “ WMI: Not Found” or it hangs trying to connect
  • Trying to use wbemtest , and it hangs
  • Schemas/Objects missing
  • Strange connection/operation errors (0x8007054e)
To verify if there is corruption, you can try running the following command in an elevated Command Prompt:
winmgmt /verifyrepository
 After you enter the command, if there is a response saying, “repository is not consistent”, then the repository has an issue. If not, then something else is causing the problem. Since you are certain that corruption exists in the WMI repository, then here are some suggestions you need to check out to repair or rebuild the WMI repository.

Option 1 – Try to reset WMI Repository

  • Type “command prompt” in the Start Search and right-click on Command Prompt from the search results and then select “Run as administrator”.
  • After opening Command Prompt with admin privileges, type and enter this command: winmmgmt /salvagerepository
The command you entered is used when the winmmgmt command performs a consistency check. So if an inconsistency is detected, it will rebuild the repository.
  • Next, execute this command to see if the WMI repository now comes back as consistent: winmgmt /verifyrepository
This command will perform a consistency check on the WMI repository.
  • If it states that the WMI repository is not consistent, then you need to type and enter this command: winmgmt /resetrepository
This command is used to reset the repository to its initial state when the operating system was first installed.

Option 2 – Try to force recover the WMI Repository

The WMI Repository comes with a built-in self-recovery process so when the WMI service restarts or detects any corruption, it will automatically trigger the self-recovery procedure. This can happen in two ways:
  • AutoRestore: This will use the backup images if the Volume Shadow copy or VSS backup is turned on.
  • AutoRecovery: The rebuilding process will generate fresh images of the WMI repository based on the registered MOFs. The MOFs are available in the registry located at HKLMSoftwareMicrosoftWBEMCIMOM: Autorecover MOFs
Note: Autorecover MOFs is a key so double click on it to check its value. On the other hand, if the self-recovery procedure does not work, you can try to use the force-recovery process instead. How? Refer to these steps:
  • First, you need to check the reg key value is empty or not under this registry path: HKLMSoftwareMicrosoftWBEMCIMOMAutorecover MOFs
  • If the reg key value is empty, you have to copy-paste the reg key value from another computer. Just make sure that it’s from the System which is equivalent to the computer in question.
  • Next, type and enter this command: Winmgmt /resetrepository
  • After you enter the command, if you get an error that says, “WMI repository reset failed. Error code:0x8007041B. Facility: Win32”, then you have to stop all the Dependency Services on the WMI service by running the following commands:
    • net stop winmgmt /y
    • Winmgmt /resetrepository
This should fix the problem.
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Windows keyboard language changes on its own
If you have multiple keyboards, things can get quite tricky. There are times when the keyboard language changes on its own since the keyboard changes while you are typing. The thing is, the keyboard changes because sometimes we accidentally tap shortcuts like Win key + Space key or Alt + Shift or Ctrl + Shift which changes the keyboard pairs or language. Thus, if your keyboard language changes on its own, there are two ways to resolve it. First, you have to make sure that Windows 10 does not add keyboards without your permission. Second, you have to make sure that the shortcut keys don’t change the keyboard language. This second option is what we’re going to discuss in this post. You need to first set a different input method for each app window. To do that, you have to disable the change in layout. Refer to these steps:
  • Go to Settings > Language and input.
  • Next, type “switching input methods” to open the Advanced keyboard settings with this option inside.
  • After that, select the checkbox labeled as “Let me set a different input method for each app window” and then click the Save button.
  • Restart your computer.
Now that you’ve disabled the change in layout, you now have to find the keyboard settings. Just go to Settings > Devices > Typing > Advanced Keyboard settings. From there, you have the option to select which keyboard is going to be used for any app. When you change the keyboard every time you use an app, usually, Windows remember it so that you won’t have to set it up all over again. In addition, the Advanced keyboard settings page also allows you to override the default input method which could be different from the first one in your language list. Aside from that, there is also a Language bar option that comes in handy as you can quickly switch between keyboards. And if you removed it, you have the option to restore the language bar back as well. Now all that’s left for you to do is to change the Language Settings under the Administrative tab. A user from a forum that came up with this solution, reported that the issue occurred when he started typing in some program with non-Unicode characters which caused Windows to use the default system local language to interpret these characters even though the language is unavailable in the Language bar. To change the Language Settings under the Administrative tab, follow these steps:
  • Go to Settings > Time and Language > Language > Administrative language settings.
  • After that, click on Copy Settings under the Administrative tab.
  • Now make sure that all the Display language, Input language, and Format are English (United States) or any language you prefer.
  • Then mark the two checkboxes in “Copy your current settings to Welcome screen and system accounts & New user accounts”.
  • After that, click OK and then exit.
Note: You also have the option to disable those shortcut combinations which can change your keyboard settings accidentally.
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