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Selected boot image did not authenticate Error

If you are using UEFI and you encountered an error message that says, “Selected boot image did not authenticate”, then read on as this post will show you what to do it fix it. This kind of error indicates that UEFI is having an issue in figuring out if the boot image has tampered with. UEFI offers Secure Boot and if the boot image seems to be invalid, you won’t be allowed to boot into your computer. Aside from that, it could be that you may be using endpoint encryption and the software can’t validate the certificate.

To fix the “Selected boot image did not authenticate” error in UEFI, you need to first check if the error has given any reference to any software that you might have for encryption. If it has, then you need to disable the Encryption tool to resolve the problem. In addition, you could also try to disable Secure Boot or perform Startup Repair in case the disabling Encryption tool didn’t work. For more details, make sure to use each one of the options provided below as a reference.

Option 1 – Try to disable the Encryption tool

The first thing you can do to fix the “Selected boot image did not authenticate” error is to disable the Encryption tool. Many users reported that some encryption tools like the ESET Endpoint Encryption won’t let them boot into the computer if the system manufacturer does not include the correct certifications as a part of the UEFI BIOS. And since there is no way to bypass this, you have to disable Secure Boot in order for you to boot into your computer.

Option 2 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the error. To disable Secure Boot, here’s what you have to do:

  • First, boot your computer into Windows 10.
  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 3 – Try to run the Automatic Repair Utility

If disabling Secure Boot did not fix the problem, you might also want to run the Automatic Repair utility in fixing the error. To do so, follow the steps below.

  • You can start by booting into the Advanced Recovery Mode.
  • After that, select Troubleshoot > Startup Repair.
  • Next, follow the on-screen instructions that appear on the screen and finish the Automatic Repair process.
  • Now check if the block is gone once the reboot is completed.

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How to Fix Windows 10 Error 0x8007001

Error Code 0x8007001 - What is it?

Error Code 0x8007001 occurs during installations that take place in Windows 10.  Various versions of this same error have also been present in previous editions of the software and the methods to resolve the error across these versions are the same

Common symptoms include:

  • Inability to complete the installation process for updates, programs, and system versions.
  • Installations quitting out in the middle of the process, particularly as the files are unpacked.

Several solutions for Error Code 0x8007001 require the user to complete semi-complex tasks. If you aren’t comfortable with the processes necessary to finish the methods below, make sure that you get in touch with a certified professional who is familiar with the Windows operating system to assist you in the resolution of the error code.

Solution

Restoro box imageError Causes

In many cases, Error Code 0x8007001 is caused by an installation disk that is not functioning properly or installation files that have been corrupted or changed. When this is the case, the operating system will not be able to begin actually installing the files and will instead hang up as the files are unpacked from the installation set.

Further Information and Manual Repair

For Error Code 0x8007001 to be repaired properly, the missing or corrupted installation files need to be repaired or the system needs to be able to recognize the files that it is missing. This can require some advanced computing knowledge. If you don’t feel comfortable with the idea of undertaking the methods below on your own, contact a computer repair technician who can assist you in following these steps.

Method One:  Load the Install Files on an Alternative Disk

In some cases, the operating system simply cannot recognize the installation files that are present on the disk in question, whether it is on a hard drive, a set of downloaded files, or files from a flash drive. If this is the case on your particular machine, the simplest way to work around the problem is to load the installation files onto an alternative disk source, whether it be a flash drive, CD, DVD, or secondary hard drive. After these files have been properly loaded onto that alternative disk, attempt to run the installation from the alternative source instead.

If this method is successful, it means that the system may have had trouble recognizing the files involved in the installation from the first source, but that the files themselves were not corrupted or changed.

Make sure that you save the alternative disk source after your installation is complete in case you ever need to do a fresh installation on your machine.

Method Two:  Clean Your Disc and Your Drive

If you are installing files from a DVD or CD, check to make sure that the back of the disc is free from scratches and dust. If there are no visible marks on the disc, you may need to open up your disk drive to see if there is a build-up of dust or debris inside of the drive. If this is the case, simply clean your drive and re-attempt your installation process from the included disk.

Method Three:  Run the Windows Update Troubleshooter and Update Your Programs

If the error code is still appearing on your machine, you can open up your Windows Update tool and run the troubleshooting wizard, which will then scan your machine to see if there are any potential problems that it can fix. Next, run the Update tool itself if there are any updates that need to be performed. Sometimes, this can resolve the error at hand. Make sure to restart your computer after any updates or changes have been made so that you can ensure that they are applied by the operating system appropriately.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
Read More
Fix Windows Update Error Code 0x8024402c
Connecting to Microsoft’s Windows Update servers does not always go smoothly since you could run into a number of errors. One of these errors is the error code 0x8024402c. You can see this error code when you check for Windows Updates. This kind of Windows Update error occurs when the proxy or the firewall settings are incorrectly configured. As a result, the client’s connection to the Windows Update servers fails. There are two things you can do to resolve error code 0x8024402c. First, you can try to fix the Proxy Settings. Second, you can set up Automatically Detect the connection settings. In addition, you can also try to perform System Restore as it could also help in fixing the problem. Performing System Restore might help you in fixing the error code 0x8024402C. Refer to the steps below to use System Restore.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If performing System Restore didn’t help in fixing the problem, then try the two given options below.

Option 1 – Try fixing the Proxy Settings

  • In the Cortana search box, search for Internet Explorer and then click on the related search result.
  • After that, tap the Win + T keys on your keyboard and click on Internet Options.
  • Next, navigate to the Connections tab and click on LAN Settings.
  • Then click on the Advanced button and delete all the entries in the list generated in the Exceptions section. And if the Advanced button is disabled because the “Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)” option is disabled then you are good to go. Now proceed to the next step.
  • Tap the Win + X keys or right-click on the Start button and select Command Prompt (Admin) or you could also search for “cmd” in the Cortana search box and right-click on Command Prompt from the search results and select the “Run as administrator” option.
  • If a User Account Control appears, click on Yes to proceed. After that, type each one of the commands listed below, and don’t forget to hit Enter after you type each one of them.
    • netsh winhttp reset proxy
    • net stop wuauserv
    • net start wuauserv
  • Now restart your computer and check if the problem is fixed or not by checking for Windows Updates again.

Option 2 – Try setting up Automatically Detect the connection settings

  • Type in “internet options” in the Cortana search box and then click on the related search result.
  • After that, navigate to the Connections tab.
  • Next, click on the LAN Settings button located under the Local Area Network (LAN) settings section.
  • Then uncheck the “Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)” option under the Proxy Server section and click OK.
  • Now restart your computer to apply the changes made successfully.
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Importing and Exporting WSL distros in Windows
In this post, you will be guided on how to import and export the WSL distros in your Windows 10 computer. WSL, also known as Windows Subsystem for Linux, is a compatibility layer needed to run Linux binary executable in Windows 10, as well as the Windows Server 2019. In case you don’t know, when you reinstall or reset Windows 10, all of its configuration data stored with the WSL distros gets deleted. Going back or restoring the configuration can be quite challenging but worry not for Microsoft has already got this covered as you can now import and export the WSL or Windows Subsystem for Linux distros. There are three aspects that you have to deal with when you import or export WSL distros in your Windows 10 computer, such as importing WSL distro, exporting WSL distro, and uninstalling the imported WSL distros. Before you proceed to the instructions provided below, make sure that all your installed distros are updated via Microsoft Store. Once you have this covered, follow the options below.

Option 1 – Import the WSL distro

  • Type “command prompt” in the Start Search and from the search results, right-click on Command Prompt and then select the “Run as administrator” option.
  • After opening Command Prompt as admin, execute this command: wsl --list –all
  • The command you entered will list all the installed WSL distros on your computer. And now it’s time for you to import a WSL distro by executing this command: wsl --import <Name of the distro> <Fill path to save the backup .tar file>
Note: In the given command above, replace “<Name of the distro>” with the name of the distro you want to import and replace “<Fill the path to save the backup .tar file>” with the location where you want to save the .tar file.

Option 2 – Export the WSL distro

  • Type “command prompt” in the Start Search and from the search results, right-click on Command Prompt and then select the “Run as administrator” option.
  • After opening Command Prompt as admin, execute this command to see the list of all the installed WSL distros in your computer: wsl --list –all
  • After that, execute this command to export a WSL distro: wsl --export <Name of the distro> <Fill path to save the backup .tar file>

Option 3 – Uninstall the imported WSL distro

  • Open Command Prompt with admin privileges.
  • Next, execute this command to view the list of all the installed WSL distros: wsl --list –all
  • After that, execute this command to uninstall an imported WSL distro: wsl --unregister <Name of the distro>
  • Once it’s done, close Command Prompt and restart your computer.
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FreeDownloadManager Removal Tutorial

Free Download Manager is a software program developed by FreeDownloadManager.ORG. According to the publisher:

This software downloads files and converts videos. Its features include integration with all browsers, support of downloads from RapidShare, BitTorrent support, adjusting traffic usage, resuming broken downloads, and adds BitTorrent support, flash video download, upload manager, portable mode, and remote control.

During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. It adds a browser extension to help it cache files you are downloading over your browser. The software is designed to connect to the internet and adds a Windows Firewall exception in order to do so without being interfered with. It also hooks up to start automatically and cache every download even if it's turned off.

This software comes bundled with video converters that some anti-virus programs marked as malware and therefore it is considered a potentially unwanted program.

About Potentially Unwanted Applications

If you’ve ever downloaded freeware or shareware, odds are high that your computer can get installed with a bunch of unwanted programs. These unwanted applications, officially known as Potentially Unwanted Programs (PUPs), often come bundled with other software and install themselves on user’s computers without their knowledge. They might not look like computer viruses to some individuals, but they can create huge annoyances and lead to serious difficulties for users. It’s clear by its name – unwanted programs – but did not really constitute “malware” in the traditional sense. What makes a PUP different from malware is the fact that when you download one, you’re doing it with your approval – even though in most cases unconsciously and unwillingly. Nevertheless, there is no doubt that PUPs continue to be bad news for PC users as they can be incredibly detrimental to your computer in several ways.

How does unwanted software affect you?

Unwanted programs come in various forms. Usually, they could be found in adware bundlers that are known to use aggressive and deceptive advertising. The majority of bundlers install multiple adware applications from a number of companies, each of which has its own EULA policy. Safebytes Anti-Malware entirely eliminates this threat and safeguards your PC against PUP or adware infection. They will also come in the form of web browser extension add-ons and toolbars. Not just they needlessly fill up space on your computer screen, toolbars could also manipulate search results, keep an eye on your web browsing activities, decrease your internet browser’s efficiency, and slow down your net connection to a crawl. Potentially unwanted programs utilize aggressive distribution methods to get in your computer. They will often include things like information gathering code that will collect and send your private information to other companies. Due to this unwanted program, your application may freeze, your security protections may get turned off that can leave your computer susceptible, your system could get damaged, and this list goes on and on.

Tips to prevent PUPs

• Always read the license agreement and privacy statement. Don’t agree unless you understand exactly what you are acknowledging. • Always choose “Custom” or “Advanced” installation and don’t blindly click the Next button, which will allow you to uncheck any foistware software programs you do not want. • Install an ad blocker/pop-up blocker; Add anti-malware products such as Safebytes Anti-Malware. These applications could establish a wall between the computer and cybercriminals. • Be alert if you install freeware, open-source programs, or shareware. Nowadays ‘freeware’ is not really freeware – but ‘crapware’ bundling nonsense. • Always download software from trusted sources like official websites instead of untrustworthy sharing space. Avoid file-hosting sites wherever possible.

Can't Install Safebytes Anti-malware due to the presence of Malware? Do This!

Malware could cause plenty of damage to your PC. Some malware types modify browser settings by including a proxy server or change the PC’s DNS configurations. In these cases, you’ll be unable to visit certain or all of the internet sites, and thus not able to download or install the required security software to remove the infection. If you are reading this article, you may have got infected by malware that stops you from installing a computer security program such as Safebytes Anti-Malware. There are some fixes you can attempt to get around with this obstacle.

Get rid of viruses in Safe Mode

In the event the malware is set to load at Windows startup, then booting in safe mode should avoid it. Only minimal required programs and services are loaded whenever you boot your PC in Safe Mode. To launch your Windows XP, Vista, or 7 computers in Safe Mode with Networking, do as instructed below. 1) Tap the F8 key continuously as soon as your PC boots, however, before the large Windows logo appears. This would conjure up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking using arrow keys and hit Enter. 3) Once you get into this mode, you should have an internet connection once again. Now, use your browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) Following installation, run a complete scan and let the software program remove the threats it discovers.

Obtain the anti-malware program using an alternate browser

Web-based viruses could be environment-specific, targeting a particular web browser or attacking particular versions of the web browser. In case you suspect that your Internet Explorer has been hijacked by a computer virus or otherwise compromised by online hackers, the most effective thing to do would be to switch to a different browser like Chrome, Firefox, or Safari to download your chosen computer security program – Safebytes Anti-Malware.

Run antivirus from your pen drive

Here’s yet another solution which is creating a portable USB antivirus software package that can scan your computer for malicious software without the need for installation. Try these simple steps to clear up your infected computer by using a portable antivirus. 1) On a virus-free PC, download and install Safebytes Anti-Malware. 2) Put the pen drive into the clean PC. 3) Double click on the downloaded file to open the installation wizard. 4) Choose the drive letter of the flash drive as the location when the wizard asks you where you want to install the antivirus. Follow the directions to finish the installation process. 5) Unplug the pen drive. Now you can utilize this portable anti-virus on the affected computer system. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Click on “Scan Now” to run a scan on the infected computer for malware.

Features and Benefits of SafeBytes Anti-Malware

If you are looking to purchase anti-malware for your computer system, there are numerous brands and applications for you to consider. A few of them do a good job in getting rid of malware threats while some will ruin your PC by themselves. You must choose a product that has gained a good reputation and detects not only viruses but other kinds of malware too. Among few good programs, SafeBytes Anti-Malware is the strongly recommended software for the security-conscious user. SafeBytes anti-malware is a very effective and easy-to-use protection tool that is created for users of all levels of IT literacy. Once you’ve got installed this software program, SafeBytes superior protection system will make sure that no viruses or malware can seep through your computer. SafeBytes anti-malware provides an array of advanced features that sets it aside from all others. The following are some of the good ones: World-class AntiMalware Protection: Safebytes is made on the very best virus engine in the industry. These engines can detect and remove threats even during the early stages of a malware outbreak. Real-time Active Protection: SafeBytes provides complete and real-time security for your personal machine. It will monitor your personal computer for suspicious activity at all times and shields your PC from unauthorized access. Fast Multi-threaded Scanning: Safebytes Anti-Malware, using its advanced scanning engine, provides super-fast scanning that can immediately target any active online threat. Safe Web Browsing: Through its unique safety rating, SafeBytes notifies you whether a website is safe or not to access it. This will ensure that you’re always certain of your safety when browsing the online world. Lowest Memory/CPU Usage: This software is lightweight and will work silently in the background, and that does not have an effect on your PC efficiency. 24/7 Live Expert Support: You can obtain high levels of support round the clock if you’re using their paid software.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove FreeDownloadManager without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by FreeDownloadManager

Files: C:WINDOWSsystem32netmsg.dll C:DocumentsUserLocalTempfdminst.exe C:DocumentsUserLocalTempis-FJKMF.tmpfdminst.tmp C:WINDOWSsystem32msctfime.ime C:DocumentsUserLocalTempis-FN3E3.tmp_isetup_shfoldr.dll C:WINDOWSsystem32shfolder.dll C:DocumentsUserLocalTempis-FN3E3.tmpfdminno.dll C:DocumentsUserLocalTempis-FN3E3.tmpnsProcessW_modified.dll C:WINDOWSsystem32shell32.dll C:Documents and SettingsUserStart Menudesktop.ini C:Documents and SettingsUserStart MenuProgramsdesktop.ini C:WINDOWSRegistrationR000000000007.clb C:WINDOWSwin.ini Registry: HKEY_CURRENT_USERSoftwareCodeGearLocales HKEY_LOCAL_MACHINESoftwareCodeGearLocales HKEY_CURRENT_USERSoftwareBorlandLocales HKEY_CURRENT_USERSoftwareBorlandDelphiLocales HKEY_LOCAL_MACHINESoftwareMicrosoftWindows NTCurrentVersionIMM HKEY_USERSS-1-5-21-1547161642-507921405-839522115-1004SoftwareMicrosoftWindows NTCurrentVersionAppCompatFlagsLayers HKEY_CURRENT_USERSOFTWAREMicrosoftCTF HKEY_LOCAL_MACHINESoftwareMicrosoftCTFSystemShared HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionFontSubstitutes HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersion HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersion HKEY_CURRENT_USERSoftwareFreeDownloadManager.ORGFree Download Manager 5 HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionPoliciesExplorer HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPoliciesExplorer HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionShellCompatibilityObjects20D04FE0-3AEA-1069-A2D8-08002B30309D HKEY_CLASSES_ROOTHKEY_LOCAL_MACHINESoftwareClassesCLSID20D04FE0-3AEA-1069-A2D8-08002B30309DInProcServer32 HKEY_CLASSES_ROOTDriveshellexFolderExtensions HKEY_CLASSES_ROOTDriveshellexFolderExtensionsfbeb8a05-beee-4442-804e-409d6c4515e9 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders HKEY_LOCAL_MACHINESystemCurrentControlSetControlSession Manager HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerShell Folders HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerMountPoints2CPCVolume HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerMountPoints2CPCVolume475c7950-e3d2-11e0-8d7a-806d6172696f HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerMountPoints2CPCVolume475c7952-e3d2-11e0-8d7a-806d6172696f HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerMountPoints2475c7952-e3d2-11e0-8d7a-806d6172696f HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerMountPoints2475c7950-e3d2-11e0-8d7a-806d6172696f HKEY_CLASSES_ROOTDirectory HKEY_CLASSES_ROOTDirectoryCurVer HKEY_CLASSES_ROOTDirectory HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorer HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorer HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPoliciesSystem HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerAdvanced HKEY_CLASSES_ROOTDirectoryShellExIconHandler HKEY_CLASSES_ROOTDirectoryClsid HKEY_CLASSES_ROOTFolder HKEY_CLASSES_ROOTFolderClsid HKEY_CURRENT_USERSoftwareMicrosoftwindowsCurrentVersionExplorerAutoComplete HKEY_LOCAL_MACHINESoftwareMicrosoftwindowsCurrentVersionExplorerAutoComplete HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerAutoComplete HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionExplorerAutoComplete HKEY_LOCAL_MACHINESoftwareMicrosoftCOM3 HKEY_USERSS-1-5-21-1547161642-507921405-839522115-1004_Classes HKEY_LOCAL_MACHINESoftwareClassesREGISTRYUSER HKEY_LOCAL_MACHINESoftwareClassesHKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2765-6A77-11D0-A535-00C04FD7D062 HKEY_LOCAL_MACHINESoftwareClassesHKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2765-6A77-11D0-A535-00C04FD7D062TreatAs HKEY_LOCAL_MACHINESoftwareClassesHKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2765-6A77-11D0-A535-00C04FD7D062 HKEY_LOCAL_MACHINESoftwareClassesHKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2765-6A77-11D0-A535-00C04FD7D062InprocServer32 HKEY_LOCAL_MACHINESoftwareClassesHKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2765-6A77-11D0-A535-00C04FD7D062InprocServerX86 HKEY_LOCAL_MACHINESoftwareClassesHKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2765-6A77-11D0-A535-00C04FD7D062LocalServer32 HKEY_LOCAL_MACHINESoftwareClassesHKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2765-6A77-11D0-A535-00C04FD7D062InprocHandler32 HKEY_LOCAL_MACHINESoftwareClassesHKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2765-6A77-11D0-A535-00C04FD7D062InprocHandlerX86 HKEY_LOCAL_MACHINESoftwareClassesHKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2765-6A77-11D0-A535-00C04FD7D062LocalServer HKEY_CLASSES_ROOTHKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2765-6A77-11D0-A535-00C04FD7D062 HKEY_CLASSES_ROOTHKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2765-6A77-11D0-A535-00C04FD7D062TreatAs HKEY_LOCAL_MACHINESoftwareClassesHKEY_LOCAL_MACHINESoftwareClassesCLSID3C036F1-A186-11D0-824A-00AA005B4383 HKEY_LOCAL_MACHINESoftwareClassesHKEY_LOCAL_MACHINESoftwareClassesCLSID3C036F1-A186-11D0-824A-00AA005B4383TreatAs HKEY_LOCAL_MACHINESoftwareClassesHKEY_LOCAL_MACHINESoftwareClassesCLSID3C036F1-A186-11D0-824A-00AA005B4383 HKEY_LOCAL_MACHINESoftwareClassesHKEY_LOCAL_MACHINESoftwareClassesCLSID3C036F1-A186-11D0-824A-00AA005B4383InprocServer32 HKEY_LOCAL_MACHINESoftwareClassesHKEY_LOCAL_MACHINESoftwareClassesCLSID3C036F1-A186-11D0-824A-00AA005B4383InprocServerX86 HKEY_LOCAL_MACHINESoftwareClassesHKEY_LOCAL_MACHINESoftwareClassesCLSID3C036F1-A186-11D0-824A-00AA005B4383LocalServer32 HKEY_LOCAL_MACHINESoftwareClassesHKEY_LOCAL_MACHINESoftwareClassesCLSID3C036F1-A186-11D0-824A-00AA005B4383InprocHandler32 HKEY_LOCAL_MACHINESoftwareClassesHKEY_LOCAL_MACHINESoftwareClassesCLSID3C036F1-A186-11D0-824A-00AA005B4383InprocHandlerX86 HKEY_LOCAL_MACHINESoftwareClassesHKEY_LOCAL_MACHINESoftwareClassesCLSID3C036F1-A186-11D0-824A-00AA005B4383LocalServer HKEY_CLASSES_ROOTHKEY_LOCAL_MACHINESoftwareClassesCLSID3C036F1-A186-11D0-824A-00AA005B4383 HKEY_CLASSES_ROOTHKEY_LOCAL_MACHINESoftwareClassesCLSID3C036F1-A186-11D0-824A-00AA005B4383TreatAs HKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2763-6A77-11D0-A535-00C04FD7D062 HKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2763-6A77-11D0-A535-00C04FD7D062TreatAs HKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2763-6A77-11D0-A535-00C04FD7D062 HKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2763-6A77-11D0-A535-00C04FD7D062InprocServer32 HKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2763-6A77-11D0-A535-00C04FD7D062InprocServerX86 HKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2763-6A77-11D0-A535-00C04FD7D062LocalServer32 HKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2763-6A77-11D0-A535-00C04FD7D062InprocHandler32 HKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2763-6A77-11D0-A535-00C04FD7D062InprocHandlerX86 HKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2763-6A77-11D0-A535-00C04FD7D062LocalServer HKEY_CLASSES_ROOTHKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2763-6A77-11D0-A535-00C04FD7D062 HKEY_CLASSES_ROOTHKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2763-6A77-11D0-A535-00C04FD7D062TreatAs HKEY_CLASSES_ROOTHKEY_LOCAL_MACHINESoftwareClassesCLSID3C036F1-A186-11D0-824A-00AA005B4383InProcServer32 HKEY_CLASSES_ROOTHKEY_LOCAL_MACHINESoftwareClassesCLSID0BB2763-6A77-11D0-A535-00C04FD7D062InProcServer32 HKEY_CURRENT_USERsoftwareMicrosoftWindowsCurrentVersionExplorerAdvanced HKEY_LOCAL_MACHINEsoftwareMicrosoftWindowsCurrentVersionExplorerAdvanced HKEY_LOCAL_MACHINESoftwareMicrosoftWindows NTCurrentVersionFontSubstitutes HKEY_USERSS-1-5-21-1547161642-507921405-839522115-1004 HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionLanguagePackSurrogateFallback HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionUninstallFree Download Manager_is1 HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionUninstallFree Download Manager_is1 HKEY_CURRENT_USERSoftwareFreeDownloadManager.ORGFree Download ManagerSettingsCommunity HKEY_CURRENT_USERSoftwareFreeDownloadManager.ORGFree Download ManagerSettingsNetworkBittorrent HKEY_CURRENT_USERKeyboard LayoutToggle HKEY_CURRENT_USERSOFTWAREMicrosoftCTFLangBarAddIn HKEY_LOCAL_MACHINESOFTWAREMicrosoftCTFLangBarAddIn
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Can’t remove Bluetooth mouse & keyboard
Windows 10 supports various devices to get connected to which makes it quite a flexible operating system. The connection varies on the fact that the device can be connected either with Bluetooth or other wireless and wired connection. However, no matter how great the features are, there a few times when they bring in some bugs too. One of these bugs won’t allow you to either remove or reinstall the Bluetooth mouse and keyboard device from your Windows 10 computer. So if you are currently experiencing this problem, read on as this post will guide you in fixing it. Before you go over the suggestions laid out below, you need to create a System Restore Point first since, in one of the options, you will be making some changes with the registry files as well as some critical Windows settings. Once you have that covered, refer to the following options.

Option 1 – Configure the Bluetooth Services

The first thing you can do is configure Bluetooth Services.
  • Tap the Win + R key combination to open the Run dialog box.
  • After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
    • Bluetooth Audio Gateway Service – Manual (Triggered)
    • Bluetooth Support Service – Manual (Triggered)
    • Bluetooth User Support Service – Manual (Triggered)
  • Now click on the Start button to start all the aforementioned services and then check if you can now remove or reinstall the Bluetooth mouse and keyboard device.

Option 2 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.
  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 3 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth device and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.

Option 4 – Get rid of any interference

If you have several wireless devices in the same room as your PC then it might have caused interference with the current connection in your PC which is why you have to switch off all the other devices and then try removing reinstalling the Bluetooth mouse and keyboard devices again.

Option 5 – Remove or reinstall the Bluetooth devices in a Clean Boot State

You might want to uninstall or remove the Bluetooth Devices while your computer is in a Clean Boot State. Putting your computer in this state will surely help especially if there are some processes that prevent the Bluetooth devices from being removed or reinstalled.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to reinstall or remove the Bluetooth mouse and keyboard devices again.
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Media Player cannot burn some of the files
If you encounter an error while trying to burn files to a CD or disk on your Windows 10 computer, stating, “Windows Media Player cannot burn some of the files”, read on as this post will guide you in fixing the error. Here’s the complete error message:
“Windows Media Player cannot burn some of the files. To investigate the problem, click the icon next to the files in the burn list.”
As you know, the Windows Media Player helps you burn songs or audio files to CD or disk but it does not always end up successfully as you could encounter some setbacks such as this particular error. Usually, this kind of issue occurs if an audio file does not comply with some restrictions so the Windows Media Player pops up this error instead. You can encounter this error message if:
  • You include a file that’s not an audio file.
  • If the total time limit exceeds 80 minutes (even though a CD has 700 MB storage capacity, you can’t burn audio of more than 80 minutes long)
To resolve the error, you have to remove the unsupported files from the burning list, change the burning speed or execute some tweaks in the Privacy settings. For more details, refer to the instructions provided below.

Option 1 – Get rid of the unsupported files from the burning list

You must get rid of the unsupported files from the list of files to burn. This list can be found on the right-hand side of the Windows Media Player. One of the indications that a file is causing problems is when there is a white cross in a red circle next to the file. You can simply click on that icon to remove the file from the burning list. Once you’ve gotten rid of all the unsupported files, try to burn your files to the CD or disk once more.

Option 2 – Try to modify the Privacy settings

In case you don’t know, the Windows Media Player comes with privacy settings that help you in various situations. However, on rare occasions, those settings could also trigger errors and this might be the one that’s causing the “Windows Media Player cannot burn some of the files” to pop up. Thus, you can try disabling these options to resolve the error. How? Refer to these steps:
  • Open the Windows Media Player.
  • Then go to Tools > Options. If you aren’t able to find the Tools menu, just tap the Ctrl + M keys. On the other hand, you can also tap the Alt key to display the menu options.
  • Once you’ve opened the Options window, go to the Privacy tab where you can the “Enhanced Playback and Device Experience” section.
  • In this section, you can find the following options. Make sure to disable them all.
    • Display media information from the Internet
    • Update music files by retrieving media info from the Internet
    • Download usage rights automatically when I play or sync a file
    • Automatically check if protected files need to be refreshed
    • Set clock on devices automatically
  • After you disable the options listed above, click on the Apply and OK buttons to save the changes made and then try to burn the files again.

Option 3 – Try to change the burning speed

Since the burning speed is set to fastest by default, you can try to change the burning speed to resolve the problem. All you have to do is open the Options window and then go to the Burn tab. From there, select either Medium or Slow burning speed and save the changes made. Now try to burn your files to the CD or disk once again.
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A Quick Guide to Resolving Error 0146 on Your Dell Laptop

Error 0146 - What is it?

Dell laptop is a great choice for laptop users who like to have the best configuration, fast working platform, and long warranty period. But this does not mean that your errors can’t pop up on Dell laptops. Users can experience a variety of hardware and software-related issues on Dell laptops. And one such error is the error code 0146. This is a typical Dell laptop hard drive-related error code. It can cause your Dell laptop to freeze and system applications to stop responding for a long period of time. Therefore, it is recommended to fix the error immediately.

Solution

Restoro box imageError Causes

Error 0146 may be triggered due to several reasons on your system. These include:
  • Program corruption
  • Viral infection
  • Hard drive issues

Further Information and Manual Repair

The good news is that error 0146 is easy to fix. Here are some of the easy do it yourself methods that you can try to resolve error 0146 on your system:

Method 1 - Run a Virus Scan

Malware and viruses can corrupt and damage the hard drive and trigger error 0146. In such an event, it is recommended that you open your antivirus, update it and run a full virus scan on your PC. Once the scan is complete, remove all the viruses. This will hopefully resolve the error 0146.

Method 2 - Run Your Laptop in Safe Mode and Clean Boot

Another alternative is to run your Dell laptop in safe mode and clean boot. To do this, simply disconnect all the attached devices like wireless printers, routers, and USB keys and turn off your laptop. Turn it on again and then press and hold the F8 key. Make sure you do it quickly before the Windows logo comes up. Now select ‘Safe mode with networking’ and press enter. After that, open System Configuration Utility by going to the start menu and typing ‘msconfig’ in RUN, and then click OK. In the System Configuration Utility click General then selective startup. Now uncheck the load startup items box ad select services and then check the hide all Microsoft services box and disable all. To apply these changes, click ‘Apply’ and then OK.  Now restart your laptop.

Method 3 - Change to SATA Drive

Sometimes error 0146 may pop up due to hard drive configuration changes. If this is the reason for error occurrence, then simply go to Dell Laptop BIOS. Check whether the hard drive configuration has been changed to AHCI SATA from SATA Drive. If it has changed, then it is advisable to change it back to SATA Drive. When you are done back up all your data, and then format your hard drive. It is important to create a backup because formatting will make you lose all your data. Once you format the hard drive, reinstall Windows from scratch.

Method 4 - Run a Registry Scan

If the error 0146 results due to program corruption then there is a possibility that the underlying reason might be registry damage. Therefore it is advisable to run a registry scan and repair it. To do so, download Restoro. This is a cutting-edge and user-friendly PC Fixer integrated with a registry cleaner. Run it to scan for registry issues. It removes all obsolete files corrupting and damaging the registry, repairs important and damaged system files and cleans the registry in the shortest time. Click here to download Restoro and resolve error 0146.
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Chrome browser downloads stuck at 100%
These days, Google Chrome is definitely one of the most used browsers in the browser. Google has almost created a nearly perfect product that rarely experiences problems. However, a lot of users have reported an issue where some files they’re downloading or their downloads in their Google Chrome browsers are stuck at 100%. So if you are one of these users, read on as this post will guide you on what you can do to resolve the problem. This kind of problem could be caused by several factors. It is possible that the file download process could be blocked by a third-party antivirus or it could be that the content-length header could be missing from the server. Aside from that, a Google Chrome extension could also be the culprit or it could be that the current installation of the browser could be corrupted. This kind of problem can get really annoying as the download process has already utilized system resources as well as take up your time. Thus, you need to fix the problem using several suggestions. You can try to clear the browser cache, disable the Chrome virus scan, whitelist the file on the third-party antivirus program, put your browser in Incognito mode and download the file again. On the other hand, you could also try to reset or reinstall the browser. For more details, follow the options provided below.

Option 1 – Try to clear browser cache and try downloading again

There are times when some data in the browser is conflicting with the loading of the website and triggers some problems like download getting stuck at 100%. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear data button.
  • Then restart your Chrome browser and check if you can now complete the download again.

Option 2 – Try disabling Chrome virus scan

The next thing you can do to resolve the problem is to disable the Chrome virus scan. It is possible that the virus scan is the one that’s preventing the download to be completed, thus, try to disable it and see if it works.

Option 3 – Whitelist the file you’re downloading in your antivirus program

The download getting stuck might also be caused by your antivirus program which could be interfering it from running. To fix this, you have to whitelist dism.exe. How? Refer to these steps:
  • Open the Windows Defender Security Center from the system tray area.
  • Next, click the “Virus & threat protection” option and then open the “Virus and threat protection settings”.
  • After that, scroll down until you find the “Exclusions” and click on the “Add or remove exclusions” option.
  • Then click the plus button and select the type of exclusion you want to add and from the drop-down list, select Folder.
  • Next, navigate to this path and select the WinSxS folder: C:/Windows/WinSxS
  • When a User Account Control or UAC prompt, just click on Yes to proceed.

Option 4 – Try downloading the file in Incognito mode

There are certain browser extensions, especially those security programs, that prevent any suspicious files from being downloaded. So the easy way to fix the problem is to launch the Chrome browser in Incognito mode and then try to download the file again. Additionally, you might want to consider disabling the problematic extension.

Option 5 – Reset Chrome

Resetting Chrome can also help you fix the problem. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 6 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.
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What is and how to Remove Shortcut Virus
Shortcut virus is an easily spreadable and annoying combination of Worm and Trojan that hides all of your files and folders and then replaces them with shortcuts that look identical to replaced files and folders. Shortcut virusOnce disguised it will wait patiently for a user's click and once that happens it will replicate itself and further infect the system. This rapid spread can lead to stolen personal data, some system hick-ups, and other system-related issues. This malware mainly affects physical file transfer devices like for example and most USB drives, hard drives, and SD memory cards and it can easily transfer itself to the computer. The advantage of this shortcut virus comparing it to others is that it is mostly undetected by a vast variety of antivirus software. So running just anti-virus software maybe not be enough to remove it from your system. Luckily for all unfortunate users that have caught this annoyance, it can be easily removed fully manually in a short time.

How to Remove Virus from USB and other removable media

Firstly plugin USB, SD, or removable drive. The infection will transfer to your computer when the infected drive is plugged in so before we go to clean the computer itself, clean each removable drive that you have. Also know that infection will spread from computers into removable devices as well if it is not cleaned. Open the File Explorer and remember under which letter is removable drive registered. Open Command prompt but with administrator privileges and go to infected rive by typing its letter followed with “:” (for example D:) and press ENTER Once you have successfully gone to infected drive type in command prompt: Attrib -s -r -h /s /d *.* This will unlock all original files back into removable storage, next copy all files to your computer, and format the removable drive. Once the format is complete, unplug the removable device. Continue to clean all devices with the same method.

How to Permanently Remove a Shortcut Virus from Your PC

Now once we have cleaned all removable devices it is time to fully clean the PC Firstly open the task manager ( CTRL + SHIFT + ESC ), in the process tab find wscript.exe or wscript.vbs, right-click on it (or both if present), and select End Task. Now close the task manager and press Start. Inside start typing in registry editor to search for it and once found open it. Find the following key inside the registry editor: HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Run In the right panel, look for any strange-looking key names, such as odwcamszas, WXCKYz, OUzzckky, etc. For each one, run a Google search to see if it's related to shortcut viruses. If any returns a positive match, right-click on them and select Delete. !!! Accidentally deleting an important key can cause Windows to become unstable, so double-check everything !!!. Close the Registry Editor Now press ⊞ WINDOWS + R to open the run dialog and type in it Msconfig followed by ENTER. Once the System Configuration window opens go to the Startup tab. In the Startup tab, look for any strange-looking .EXE or .VBS programs, select each one and click Disable. Close the Window. Once again open the run dialog and type inside %TEMP% and press ENTER in order to open the Windows temp folder. Inside this folder delete everything. Next in the File explorer go to C:\Users\[username]\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup Look for any strange-looking .EXE or .VBS files and delete them.
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How to Fix KMODE_EXCEPTION_NOT_HANDLED Error On Windows 10

KMODE_EXCEPTION_NOT_HANDLED – What is it?

Some users installing or upgrading to Windows 10 experienced the theKMODE_EXCEPTION_NOT_HANDLED Blue Screen of Death (or commonly known as BSOD) error. This error can be due to different types of things, ranging from software to driver issues. When you experience this BSOD error while trying to install Windows 10, it will prompt you to restart your computer every single time you experience it. In most cases, you will also not be able to proceed with the Windows 10 set-up.

Solution

Restoro box imageError Causes

The “KMODE_EXCEPTION_NOT_HANDLED” error is normally caused by:

  • Hardware incompatibility
  • A faulty device driver or system service

Further Information and Manual Repair

You won’t be able to successfully upgrade or set up Windows 10 if you continue to encounter this BSOD error. Note that this error will always prompt your computer to restart every time it happens, preventing you from completing the Windows 10 set-up.

If you’re not tech-savvy or not capable of debugging this issue, it’s highly advisable to proceed with the basic troubleshooting techniques available in this link.

After troubleshooting, below you’ll find a few solutions to rectify the issue.

Method 1 – Check The Cause of The BSOD Error

Two common causes of the KMODE_EXCEPTION_NOT_HANDLED issue are hardware incompatibility and faulty device driver or system service.

If you experience this error, check first if any of your newly installed hardware is compatible with Windows 10. You can find the required hardware for Windows 10 from this link

If all your hardware is compatible with Windows 10, you might need to check the device driver or system service. Review the bug check message. If any of the drivers you have is listed in the message, either disable or uninstall them before upgrading or setting up Windows 10.

You might also find it useful to check the System Log available in the Event Viewer for other error messages that can help you figure out the driver or device that’s causing the error. Running hardware diagnostics can also be useful.

Method 2 – Disable (or preferably uninstall) Software Before Upgrading

If you’re upgrading Windows 10 from Windows 7 or Windows 8.1, you might need to disable or uninstall the software first. First, try uninstalling your Antivirus utility before starting the upgrade. Restart a few times before starting the Windows 10 installation. If you’re upgrading using the Windows 10 update, make sure that you disconnect from your Wi-Fi or Internet LAN (Ethernet) connection as soon as the download reaches 100% before attempting to start the set-up. Other users also reported that the cause of the KMODE_EXCEPTION_NOT_HANDLED issue is BitDefender. If this is what happened in your case, it will show in the error message such as KMODE_EXCEPTION_NOT_HANDLED (bdselfpr.sys). Users reported that a common solution for this is renaming the file. In the case of BitDefender, try renaming it to bdselfpr.s__. However, make sure to do this cautiously. Sometimes, renaming a file will even do more damage than good.

Method 3 – Disable/Disconnect From Hardware

If you’re connected to any general USB devices (such a smart card reader), disable it. If your computer is connected to other external devices, disconnect all of them. Examples of this include gaming controllers, printers, external hard disk, USB keys, and other non-essential devices).

Method 4 – Other Troubleshooting Steps

Other troubleshooting steps include:

  • Upgrade using an .ISO file, instead of directly upgrading from Windows Update. When you do this, make sure you’re disconnected from the Internet during installation. If the process started and you forgot to disconnected, it’s best to restart the installation.
  • If you’re connected to a domain while trying to set up Windows 10, disconnect and use a local account.
  • If you’re using a SCSI hard disk, connect a thumb drive with the drivers for your storage device. While Windows 10 is setting up, click on the Custom Advanced Option. Using the thumb drive, use the Load Driver command to load the SCSI drive.
  • Another possible cause of this error is due to BIOS incompatibility. BIOS issues can be solved by upgrading your version of your system BIOS. If you don’t know how to do this, refer to your BIOS manufacturer’s website.

Method 5 – Use A Trusted Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

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