Fixing Folder Size Issue in Windows 10

New Windows brings new keyboard shortcuts, most of them are tied to new features and we are presenting you some new ones that are worth remembering. ⊞ WINDOWS + N - notification panel ⊞ WINDOWS + W - News and Interests feed With the News and Interests feed, Windows 11 offers users the ability to check the latest news, the weather, and more without opening a browser window. ⊞ WINDOWS + Z - Snap Layout Instead of the usual two windows snapping capability, Windows 11 allow users to snap their windows in a three-column layout. Users can access this by pressing Windows Key and Z to access the Snap layout. ⊞ WINDOWS + PRT SCN - taking screenshots This one isn’t exactly new, but pressing the Windows Key and Print Screen will automatically capture the entire screen and save a copy of the image on your PC. Once the screen flashes, you will know that the screenshot has been taken, after which you can find the file saved under your Pictures folder in a subfolder called Screenshot. ⊞ WINDOWS + C - Microsoft Teams chat Microsoft Teams app, the service allows anyone with a Microsoft account to quickly start a chat using the Windows + C shortcut.

Athwbx.sys or the Qualcomm Atheros driver file is known to trigger several Blue Screen of Death errors. This occurs when the driver gets corrupted or when the operating system is unable to access or find it. In addition, bad sectors in the hard disk or RAM can also cause BSOD errors. The athwbx.sys file is known to cause the following BSOD errors listed below:

• SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (athwbx.sys)
• STOP 0x0000000A: IRQL_NOT_LESS_EQUAL (athwbx.sys)
• STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED (athwbx.sys)
• STOP 0×00000050: PAGE_FAULT_IN_NONPAGED_AREA (athwbx.sys)
• Your PC ran into a problem and needs to restart. You can search online later for this error: athwbx.sys

Before you proceed with the troubleshooting tips given below, you might want to try performing System Restore as it could resolve Blue Screen errors caused by the athwbx.sys file. To run System Restore, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Try recreating the athwbx.sys file

The first thing you can try is to recreate the athwbx.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.

• Boot your Windows 10 PC in Safe Mode.
• Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
• From there, look for the file named sys and rename it to athwbx.old.

Note: As you can see, the file’s extension has changed from .sys to .old.

• Now restart your computer and check if the athwbx.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the athwbx.sys Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 5 – Run the Memory Diagnostic Tool

Running the Windows Memory Diagnostic tool in Windows 10 might also help you in fixing the athwbx.sys Blue Screen error. Refer to the steps below on how to run this tool:

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like athwbx.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

As you know, networks that are domain-based are common in organizations and companies. These domain-based networks require multiple computers to be controlled through a single node known as a server. And the one that sets certain policies and restrictions on every system that is joined to the domain is the server administrator. So if you want to add your computer to a domain, you need to have the following information available:

• The domain name
• A user account name that’s registered in the active directory associated with the server
• Windows Enterprise, Pro, or education version

In this post, you will be guided on how you can join or remove a domain. To get started, follow the given instructions below.

Option 1 – Joining a domain

• First, you need to connect your computer to the network associated with the server since your computer and the server have to be on the same network.
• Next, click the Start button and then click on the gear-like icon for Settings to open it.
• After that, navigate to this path: Accounts > Access work or school.
• Then click on Connect. This will open a new dialog box and from there, select the “Join this device to a local Active Directory domain” option.
• Afterward, you will be asked to enter the username and password of your domain account.
• Now select your Account type and when you proceed, you have to restart your computer. Your domain account should now be created.

Option 2 – Removing a domain

• You need to open the Windows 10 Settings app.
• And from there, go to this path: Accounts > Access work and school.
• Next, select the account you want to remove from the domain and then click on Disconnect.
• A prompt will then appear that says, “Are you sure you want to remove this account? This will remove your access to resources like email, apps, network, and all content associated with it. Your organization might also remove some data stored on this device”. Just click on Yes.
• This will give you a Disconnect from the organization prompt.
• Now click on Disconnect and select Restart now to restart your computer. This will complete the removal process of the domain.

In today's age of smart gadgets and complete replacement of even some simple things with their smart counterpart, it is not really a surprise to see some strange innovations that try to take advantage of modern technology.

One of these innovations is a smart book, or to be more precise smart note, a reusable notebook that could be connected to your phone.

Why Rocketbook Fusion smartbook

One thing that could justify, well it should justify buying Rocketbook is the preservation of trees and the environment since it can be reused. The second argument would be its price since it is not expensive considering what it offers.

On top of all, you also have a free application for your phone in order to take full advantage of it.

What is a smartbook?

Imagine this scenario, you have a notebook of 42 pages with several different page styles inside. You write in it and after it is filled you upload its content to your email or cloud service of your choice, get a cloth, erase everything and start again from zero.

So as mentioned notebook comes with 42 pages of various page styles. Most of the pages are either lined or dotted but the notebook also includes a monthly calendar, two-week detailed calendar pages, and three pages for project or idea tracking. Since everything can be erased this is enough variety to cover all basis and eliminate any need for another workbook ever.

When you feel like you want to save work or once it is filled you can easily upload and save the workbook from the scan page option in the free Rocketbook app. Once scanned pages can be uploaded to your preferred cloud service or sent to your email.

Now in order to write and be able to erase any of Rocketbook's notebooks, you will have to use Pilot's Frixion writing pens. They will dry around 15s on the page and can be of course easily wiped with a damp microfiber cloth that is included with the purchase. One pen also comes with a workbook when purchased.

Application

Application has cool features, of course, the most important and most useful one is setting your upload scan destination so when you scan your pages they get automatically uploaded to your chosen destination.

In the application settings, you can also toggle some handwriting recognition features that will allow you to easily search your uploaded documents. For example, you can search through documents just by writing now or two words. There is also a Smart List feature as well that will take your checklist and make it into a virtual checklist.

The app also has a fun Explore section where you can find all sorts of fun hacks and different ideas on how to use your Rocketbook.

As you know, Windows PowerShell is a useful command-line utility in Windows 10 that can be used to manage the Local Users and Groups which affirms the multiuser operating system principle of Windows 10. Although there are other GUI-based utilities used to manage the Local Users and Groups, there are some system administrators that would still like to use the command-line utility to manage these Local Users and Groups. So in this post, you will be guided on how exactly you can manage the Local Users and Groups using PowerShell on your Windows 10 computer. To get started, refer to the options provided below to manage both the Local Users and Groups using Windows PowerShell.

Option 1 – Manage the Local Users via Windows PowerShell

• You need to first open Windows PowerShell as an admin. To do that, just tap the Win + X keys and select the Windows PowerShell (Admin) option.
• After opening PowerShell, you need to execute the “Get-LocalUser” cmdlet so that you can find all the details about all the local user accounts in your computer which would include the Account Name, Enabled status, as well as description.

Note: On the other hand, you can also get the customized data about several objects that are related to your account. For instance, if you want to check when was the last time the Local account’s password was set, then you need to execute the “Get-LocalUser -Name root | Select-Object PasswordLastSet” cmdlet. Thus, the structure for this cmdlet is “Get-LocalUser -Name root | Select-Object *”. Here are the objects you can use to get different sorts of data:

• AccountExpires
• Description
• Enabled : True
• FullName
• PasswordChangeableDate
• PasswordExpires
• UserMayChangePassword
• PasswordRequired
• PasswordLastSet
• LastLogon
• Name
• SID
• PrincipalSource
• ObjectClass

Option 2 – Manage the Local User Groups using Windows PowerShell

• Like what you did earlier, open Windows PowerShell as admin and then execute the “Get-LocalGroup” cmdlet so you can get all the information about all the groups of all the local user accounts.
• Now if you want to create a new Local User Group, just execute the “New-LocalGroup -Name <NAME OF THE GROUP> -Description '<ENTER THE DESCRIPTION OF THE GROUP HERE>'” cmdlet.
• And if you want to add Local User Accounts to a specific group, just execute the “Add-LocalGroupMember -Group '<NAME OF THE GROUP' -Member ('NAME 1','NAME 2','<ROLE>') -Verbose” cmdlet. You could also use the “Get-Localuser -Name john | Add-LocalGroupMember -Group '<NAME OF THE GROUP>'” cmdlet for the same purpose.
• If you want to display all the User Accounts of a specific group, just use the “Get-LocalGroupMember –Group ‘ ’” cmdlet.
• Now if you want to remove a local user account from a group, all you have to do is use the “Remove-LocalGroupMember -Group '<NAME OF THE GROUP>' –Member <NAME OF THE LOCAL USER ACCOUNT>” cmdlet.

One of the most critical processes in the Windows 10 operating system is the Explorer.exe. And there are times when you might encounter an error that says, “System call failed”. You can encounter this error when you try to launch File Explorer, and in such case when the File Explorer does not work, it could cause issues in accessing folders and files on your computer. This kind of error pops up when the explorer.exe system file has become corrupted or if there is some process that interferes with its smooth functioning. To fix this error, you can try to restart the explorer.exe process, run both the System File Checker scan and DISM tool. You could also put your computer in a Clean Boot State or uninstall any programs you’ve installed recently. For more details, follow each one of the given suggestions below.

Option 1 – Try to restart the Explorer.exe process

The first thing you can do is try to restart the Explorer.exe process. To do so, refer to these steps:

• First, right-click on the Taskbar and select the Task Manager.
• Next, expand the Task Manager window to see all the active processes.
• From there, look for the Windows Explorer process, right-click on it and select Restart.
• After that, check if the error is now fixed.

Option 2 – Run System File Checker scan

If restarting the explorer.exe process didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

• Hit the Win + R keys to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in this command: sfc /SCANFILE=c:windowsexplorer.exe

Note: If you are using a 64-bit Windows operating system, enter the “sfc /SCANFILE=C:WindowsSysWow64explorer.exe” command instead.

• Wait until the process is completed and then restart your computer.

Option 3 – Run the DISM tool

You might also want to run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the “System call failed” error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 4 – Try running the Check Disk utility

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk c: /f /r
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 5 – Put your computer in a Clean Boot State

As pointed out, there are some instances that some conflicting programs installed in your computer might be the one that triggers the “System call failed” error to appear when you try to open File Explorer. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer has restarted in a Clean Boot State, perform your scan again and see if it now works, and then start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 6 – Try to uninstall the programs you’ve installed recently

In case you don’t know, freeware software packages aren’t always free as some of them could contain malicious software that can cause serious damage to your computer. Thus, if you have installed a program recently prior to getting the “System call failed” error, then you have to uninstall that program.

• Tap the Win + R keys to open the Run dialog box.
• Then type “appwiz.cpl” in the field and tap Enter to open the Programs and Features in Control Panel.
• Next, arrange the list of installed programs in the order of the installation date.
• After that, look for the problematic program and right-click on it, and then select Uninstall.
• Once the process is done, restart your computer and see if the error is fixed.

The Get Coupons Fast Toolbar is a Browser Extension for Google Chrome developed by Mindspark Inc. This extension allows quick access to the most popular coupon websites available. While this might look like a good useful idea, keep in mind that it has been classified as a Browser Hijacker by Several anti-virus applications.

When installed this extension will hijack your new tab page, changing it to a customized version of Search.MyWay.com. While active It records user browser activity, this data is later used to better target ads. While browsing the internet with this extension installed you will see additional pop-up ads, sponsored content, and injected ads into your browser search results and pages. GetCouponsFast usually comes bundled with other PUP-s or Browser Hijackers that may harm your computer and it is recommended you remove it from your PC.

About Browser Hijackers

Browser hijacking means that a malicious code has taken control over and altered the settings of your internet browser, without your permission. They are created to disrupt browser functions for various reasons. It redirects you to the sponsored sites and inserts ads on your internet browser that assists its developer to generate revenue. While it might seem harmless, these tools were created by malicious people who always look to take advantage of you, so that they could make money from your naivety and distraction. They did not just ruin your browsers, but browser hijackers can also modify the system registry, making your computer or laptop susceptible to various other types of attacks.

Signs of browser hijacker infection

There are plenty of signs that indicate the web browser has been highjacked: 1. you notice unauthorized modifications to your web browser’s home-page 2. you find re-directed to internet sites you never intended to visit 3. the default browser configurations have been modified and/or your default web engine is altered 4. you’ll see many toolbars on your browser 5. you might see never-ending pop-up adverts on your computer screen 6. your browser has become unstable or starts running slowly 7. you are blocked to access the websites of antivirus solution providers.

How does a computer get infected with a browser hijacker?

Browser hijackers might use drive-by downloads or file-sharing networks or an email attachment in order to reach a targeted computer system. They could also come from add-on applications, also known as browser helper objects (BHO), web browser extensions, or toolbars. Some internet browser hijackers spread in user’s computers using a deceptive software distribution method called “bundling” (often through freeware and shareware). Browser hijackers will affect the user’s web browsing experience severely, monitor the websites visited by users and steal sensitive information, cause difficulty in connecting to the web, and eventually create stability problems, making programs and systems freeze.

Removal

Some hijackers can be simply removed by deleting the free software they were included with or by deleting any add-ons you have recently added to your browser. Unluckily, the majority of the software applications utilized to hijack an internet browser are deliberately designed to be difficult to detect or get rid of. And there is no denying the very fact that manual repairs and removal can certainly be a difficult task for a novice PC user. Moreover, there are various risks connected with tinkering around with the system registry files. Installing and running anti-malware software on the affected computer will automatically erase browser hijackers as well as other unwanted programs. In order to get rid of persistent browser hijackers effectively, install the award-winning Anti-Malware tool Safebytes Anti-Malware. Employ a pc optimizer (such as Total System Care) along with your anti-malware to repair various computer registry problems, remove computer vulnerabilities, and improve your computer performance.

How To Get Eliminate Virus That Is Blocking Antivirus Downloads?

Malware could cause all sorts of damage once they invade your computer, starting from stealing your private details to erasing data files on your computer system. Some malware is created to hinder or block things that you wish to do on your PC. It may not permit you to download anything from the net or it will prevent you from accessing a few or all of the websites, in particular the anti-virus sites. If you are reading this article right now, you may have perhaps realized that a malware infection is a reason for your blocked internet connectivity. So what to do if you want to download and install an anti-virus application like Safebytes? There are some steps you can take to circumvent this problem.

Boot Windows in Safe Mode

Safe Mode is actually a unique, simplified version of Windows in which just bare minimum services are loaded to prevent malware and also other troublesome programs from loading. If the malicious software is set to load automatically when the PC starts, shifting into this mode may prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the system is booting up or run MSCONFIG and find the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can attempt to install your anti-malware program without the hindrance of the malicious software. Right after installation, run the malware scanner to remove standard infections.

Use an alternate web browser to download security software

Web-based malware can be environment-specific, aiming for a particular browser or attacking particular versions of the browser. The best solution to avoid this issue is to choose an internet browser that is known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Run anti-virus from a pen drive

Another option would be to make a portable anti-malware program onto your USB flash drive. To run anti-virus using a pen drive, follow these simple measures: 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a virus-free PC. 2) Plug the USB drive into the clean computer. 3) Double-click the Setup icon of the anti-malware program to run the Installation Wizard. 4) Select thumb drive as the place when the wizard asks you where you wish to install the application. Follow the directions to complete the installation process. 5) Unplug the flash drive. Now you can utilize this portable anti-virus on the infected computer. 6) Double click the Safebytes Anti-malware icon on the pen drive to run the application. 7) Click the “Scan Now” button to start the virus scan.

SafeBytes Anti-Malware Overview

Want to download the best anti-malware application for your desktop? There are many applications on the market that comes in free and paid versions for Windows systems. Some are very good ones, some are ok types, while some are just fake anti-malware programs that will damage your personal computer themselves! While looking for an antimalware program, pick one that offers reliable, efficient, and total protection against all known viruses and malware. On the list of recommended software is SafeBytes AntiMalware. SafeBytes has a good history of quality service, and customers appear to be happy with it. Safebytes is among the well-established PC solutions companies, which provide this all-inclusive anti-malware application. With its outstanding protection system, this tool will automatically detect and remove most of the security threats, which include adware, viruses, browser hijackers, PUPs, trojans, worms, and ransomware.

SafeBytes possesses a variety of wonderful features that can help you protect your computer from malware attacks and damage. Listed below are a few of the great ones:

Real-time Protection: SafeBytes provides round-the-clock protection for your computer restricting malware intrusions in real-time. They are very efficient in screening and getting rid of numerous threats because they’re regularly improved with new updates and alerts. Robust Anti-malware Protection: Built on a highly acclaimed antivirus engine, this malware removal tool has the capacity to find and remove various stubborn malware threats such as browser hijackers, PUPs, and ransomware that other common antivirus programs will miss. Web protection: SafeBytes checks the hyperlinks present on a webpage for possible threats and tells you if the website is safe to explore or not, through its unique safety rating system. Minimal CPU and Memory Usage: SafeBytes is a lightweight and simple to use antivirus and anti-malware solution. As it utilizes very low computer resources, this software leaves the computer power exactly where it belongs: with you. 24/7 Customer Service: Support service is available 24 x 7 x 365 days via chat and email to answer your queries. Overall, SafeBytes Anti-Malware is a solid program since it has lots of features and could identify and remove any potential threats. Now you may realize that this tool does more than just scan and delete threats on your computer. So when you need advanced forms of protection features and threat detections, purchasing SafeBytes Anti-Malware could be well worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use malware removal software and prefer to eliminate GetCouponsFast manually, you could do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending program; in cases of browser extensions, you can remove it by visiting the browser’s Add-on/Extension manager. Additionally, it is advised to reset your web browser settings to their default state. Lastly, check your hard disk for all of the following and clean your registry manually to remove leftover application entries after uninstallation. Please keep in mind that only advanced users should attempt to manually edit the system files since deleting any single vital registry entry results in a serious problem or even a PC crash. Moreover, certain malicious programs are capable to defend against its removal. It is recommended that you do the removal process in Windows Safe Mode.

The Photos app in Windows 10 is the default photo viewer. However, there are times when it might encounter some problems while you use it. One of these problems in the Photos app reported recently is where users try to export or share the images and videos from the app but weren’t successful in doing so. This can be really quite a hassle in opening images on your computer, especially since the Photos app is the default photo viewer in Windows 10 and if you don’t have any other photo viewer app installed. This kind of problem in the Photos app can be noticed when you try to use the “Remix” function for both photos and videos. In other words, this problem can occur with just pictures, videos, as well as a combination of both. So if you are trying to watch a video using this app, then you wouldn’t be able to play it. In such a case, the only thing you can hear is the audio but you wouldn’t see anything except for a hazy purple screen that has not export or share option. There are several possible causes for this problem and it could be fixed by updating the display driver/graphics driver or disabling the hardware-accelerated video encoding. You could also try updating or resetting or reinstalling the Photos app. For more details, follow each one of the suggestions provided below.

Option 1 – Try to update the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try disabling the hardware-accelerated video encoding

The next thing you can do to fix the problem is to disable the hardware-accelerated video encoding in your computer. To do that, follow these steps:

• Open the Photos app and click on the visible three dots located in the upper right corner of the app and then select Settings.
• From there, you should see the version number of the app in the “About this app” section. So if your app is version 2018.18071.****0.0 or greater, you should see the Video section which has a toggle button.
• Turn that toggle button off to disable hardware-accelerated video encoding in the Photos app. This should fix the problem, if not, simply follow the next given options below.

Option 3 – Try to update the Microsoft Photos app

• Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
• Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 4 – Try resetting the Photos app

• To get started in resetting the Photos app, open the Windows 10 Settings.
• Then go to Apps > Apps & features.
• After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
• From there, you will see the Reset button, click on it and click and then click on it once more to confirm.

Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 5 – Try reinstalling the Photos app

If none of the options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:

• Open the Windows PowerShell program with admin privileges and key in the following command:

Set-ExecutionPolicy Unrestricted

• After that, execute this second command to re-register and reinstall the Microsoft Photos app.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.

Error Code 38 – What is it?

Error Code 38 is a device driver error that users encounter on any Windows 2000 operating system and its following versions.

It occurs when the peripheral device that you connect to your PC cannot be accessed due to an inability of the Windows system to acknowledge the driver as a previous record of the driver being loaded is found in its memory.

It is a common error that users come across and appears on your PC with the following message:

“Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)”

Solution

Error Causes

Error Code 38 is prompted when incomplete program files are left in the Windows system which damage or corrupt its files. There are various factors that contribute to this, some of which are:

• An incomplete program installation
• An incomplete program uninstallation
• Hardware is not removed properly
• System recovery from viruses
• An improper system shut down

The above triggers are very likely to create incomplete files within the Windows registry thereby leading to its damage and corruption.

This is especially true in the case of your PC when it has recovered from viruses when using anti-virus software. The anti-virus in its effort to remove the virus also could remove the files which contain them thereby increasing the risk of the error code.

These damaged files can severely impact the health of your PC and are imperative to fix it immediately to prevent further problems.

Further Information and Manual Repair

Although this error code may pose serious problems for your PC, thankfully, it is very similar to other PC driver errors and thus is an easy one to get rid of. Here are various methods that you can use to get your PC running smoothly again.

Method 1 – Restart your PC

The easiest method you can use to solve your PC error code is to simply restart your PC. It may be that the error prompted upon connecting the device you have connected is merely a temporary problem, and upon restart, will resume functioning smoothly.

Method 2 – Run the Troubleshooting Wizard

If restarting your PC does not help, you will have to find the exact nature of the problem by running the troubleshooting wizard for the device and then address the problem accordingly. To do this, proceed with the following steps:

1. Run Device Manager on your PC
2. Click on the program under the installed programs that is creating problems for you
3. Click on the ‘General’ Tab
4. Click ‘Troubleshoot’
5. Upon opening, the Troubleshooting Wizard will ask a series of questions regarding the error. Answer the questions and follow its directions for solving the error code.

After following the directions of the Troubleshooting wizard, make sure to restart your PC for the changes to take effect. Now check if your device is still causing problems.

Method 3 – Use System Restore

If the error persists, you can use system restore to eliminate the problem. Here is how to do so:

1. Log in using an Administrator account
2. Click ‘Start’ button and select All Programs > Accessories > System Tools > System Restore
3. Click ‘Restore my computer to an earlier time’ and click ‘Next’
4. Select the last Windows to restore point from the ‘On this list, click a restore point’ list, and click ‘Next’
5. Click ‘Next’ on the confirmation window to proceed
6. Restart your PC after restoration is complete

By restoring the system via a last saved system checkpoint, you can obtain undamaged Windows system files that can help resolve the error code.

Method 4 – Manually uninstall and reinstall the device driver

If using system restore does not work either, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem.

This would be necessary since the remaining incomplete files due to a partial removal or installation of programs are responsible for the error code. By uninstalling and reinstalling the device driver program, it would lead to the completion of the files.

You can do this by firstly logging in as Administrator and opening Device Manager. Select the device that is causing the problem and double click it; make sure that the peripheral is connected properly to the PC.

Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 5 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick; however, it may be time-consuming especially when you would have to resort to your hardware user manual.

Using a program such as DriverFIX can save you a lot of time and frustration in having your device to work properly on your computer.

DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 38, or any other driver-related errors for that matter.

It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage. DriverFIX is the answer to fixing your PC error codes accurately and quickly.

Click here to download DriverFIX to fix Error Code 38 quickly and effectively!

Error Code  0x80070490 - What is it?

Error code 0x80070490 occurs in versions of Windows including Windows 8 or 8.1 and Windows 7 or Windows Vista. This error often arises when users attempt to install updates via Windows Update or Microsoft Update.

The main reason for the error relates to the Component-Based Servicing (CBS) manifest which has become damaged. When the error occurs, the Windows device is unable to successfully install updates.

Solution

Error Causes

Error code 0x80070490 might appear for various reasons but is most prominent in the following cases:

• Attempts to install Windows 8 or 8.1
• A corrupted Component-Based Servicing (CBS)

Further Information and Manual Repair

The solutions for error code 0x80070490 vary so users may need to attempt each solution to find the best results.

1. Repair Corrupted Windows Files with System File Checker

The System File Checker (SFC.exe) is a Windows-based utility that enables users to check and repair corrupted or damaged system files. It can also restore missing systems files which can be the cause of errors such as error code 0x80070490.

To repair files, begin scan by swiping the right edge of the screen then opening the search box. Type Command Prompt, right-click this option, then select Run as Administrator. Once the scan begins, wait for the process to be completed then restart your device. Check if the error is resolved by reattempting updates. If error code 0x80070490 in Windows 8 or 8.1 persists on your device, proceed to the solution below.

2. Perform Clean Boot

A clean boot is one of the best ways to reduce conflict among files – an issue that may arise whenever users update, install or run programs on their Windows device.

To run a clean boot, your device reboots using limited drives and programs. The process allows you to identify which conflict among programs is causing errors on your Windows device.

You can access the clean boot tool by entering msconfig in the search box. Select Services, then System Configuration. Check the Hide all Microsoft services checkbox then select Disable all. Next, go to the Startup tab, click and open Task Manager. After selecting the Startup tab, make sure you right-click each startup program. Click Disable from the context menu then close Task Manager when done. Select OK on the System Configuration menu then restart your machine to clean boot Windows 8 or 8.1.

If the clean boot successfully identifies and resolves issues with corrupted files, you will be able to access updates using Windows Update or Microsoft Update. Error code 0x80070490 will no longer occur. But if that proves unsuccessful, other options are available below including running Windows Update Troubleshooter.

3. Run Windows Update Troubleshooter

This method can provide a simple solution for users as it verifies whether your Internet connection, network adapter and Windows Update services are functioning properly. However, if you are uncertain as to whether you will be able to troubleshoot, seek assistance from a qualified Microsoft technician.

To run Windows Update Troubleshooter, simply download from Microsoft’s website. Be sure you are downloading the tool recommended for your operating system, in this case Windows 8 or 8.1. After you download Windows Update Troubleshooter, run it to enable the tool to check for and resolve update issues on your device.

4. Use DSIM or System Update Readiness Tool

The System Readiness Tool or DSIM is another method you can use to correct issues related to error code 0x80070490. This tool checks problems on your system that might prevent your computer from performing Windows updates including issues related to damaged system files.

Once you download and install this tool, it will be able to run automatically. The process may be technical, however, requiring specialized knowledge to successfully download and run the tool. Consider getting assistance from an IT professional in this case. Also, check Microsoft's online resources to download the tool.

5. Use an Automated Tool

Having an automated tool at hand will enable users to always be prepared. Download a powerful automated utility tool to provide solutions whenever error codes or other problems affect your Windows 8 device.