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A Guide to Fixing Error 101

Error 101 - What is it?

Error 101 is a Google Chrome error. You may experience this error if you browse the internet using Google Chrome. This error results when the existing HTTP connection between Chrome and the website is broken.

The error is displayed in the following format: “Error 101 (net::ERR_CONNECTION_RESET): The connection was reset.”

Solution

Restoro box imageError Causes

The cause of Google Chrome error 101 cannot be narrowed down. This error can be triggered on your PC due to multiple reasons. These include:

  • The inability of the Google Chrome installer to create a temporary directory on your PC during the installation process
  • Enabled DNS Prefetching
  • Firewall
  • Viral Infection
  • Bad Registry Entries
  • Poor Internet Connection

Though this error code is not fatal, nonetheless it is advisable to fix it to ensure you are able to browse the internet using Google Chrome.

Further Information and Manual Repair

The good news is that this error is quite easy to resolve. Even if you are not a technical whiz you can still manage to fix it by trying these easy and effective DIY methods we have listed below:

Method 1: Reload the Website link on Chrome or Check Your Internet Connection

Sometimes refreshing the webpage can resolve the issue easily. Try doing it. Reload the link by pressing Ctrl +R. This will refresh the webpage.

If it starts working then that’s great but if it doesn’t then it is advisable to check your internet connection. Disable and Enable the connection and then try browsing on Chrome again. If websites are accessible then the problem is resolved.

If the error persists then try other methods.

Method 2: Disable DNS Pre-fetching

Sometimes this error may occur due to enabled DNS pre-fetching. To resolve the issue, open Chrome, then click on the wrench key. Go to setting and under the bonnet and Privacy section, look for the DNS perfecting option.

If it is enabled, then uncheck it to disable DNS Pre-fetching. Save the changes and then close the browser. Now open it again and try browsing on Chrome. If error 101 does not appear and you are able to access websites then the issue is fixed.

Method 3: Scan for Viruses

Another way to fix this is to download and run a powerful antivirus. Scan and remove viruses to fix the problem.

Method 4: Check the permission for your temporary folder

As mentioned above, another underlying reason for error 101 can be Google Chrome installer was unable to create a temporary directory on your system during the installation process.

To resolve it, check the permission for your temporary folder. Here’s how to do it: First go to the start menu and type Run. Now enter one of the following directories in the text fields

1. Windows XP: %USERPROFILE%Local Settings

2. Windows Vista: %USERPROFILE%AppDataLocal

After that press OK. This will open a new window. In the Window that opens, right-click the temp folder. Now select properties and press the security tab to continue. In the group and user names section, select your user profile name.

In the permissions, section verify that the checkboxes for READ, WRITE, and READ  & EXECUTE permissions in the DENY column are not selected. After you have verified, click apply and then ok. Now try reinstalling the Google Chrome browser again on your system.

Method 5: Remove Bad Entries by Cleaning the Registry

Bad entries and cookies saved in the registry can also lead to error 101. You can remove them manually but that will take a great deal of time and can be slightly difficult if you are not technically sound.

Therefore, it is advisable to download Restoro. This is a user-friendly PC Fixer integrated with a registry cleaner that scans and removes all registry issues in a few clicks. It removes all the bad entries and junk files cluttering the registry and repairs it instantly.

Click here to download Restoro.

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Symptoms that a web browser is a hi-jacked include: 1. the browser’s homepage is modified 2. your internet browser is constantly being redirected to adult websites 3. the default online search engine and/or the default browser settings are altered 4. you see many toolbars in your internet browser 5. you might find endless pop-up adverts on your computer screen 6. your web browser gets slow, buggy crashes very often 7. you can’t navigate to certain web pages, such as computer security software-related websites.

How they infect computer systems

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All malware is bad and the level of the damage will vary greatly in accordance with the type of infection. Some malware types modify browser settings by including a proxy server or modify the PC’s DNS configuration settings. In such cases, you’ll be unable to visit some or all of the websites, and thus unable to download or install the necessary security software to remove the malware. If you are reading this now, you may have probably realized that a malware infection is the cause of your blocked net traffic. So how to proceed when you want to install antivirus software such as Safebytes? Do as instructed below to remove malware through alternate ways.

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Review of SafeBytes Anti-Malware

If you are planning to purchase anti-malware for your desktop, there are plenty of brands and utilities for you to consider. Some are good ones, some are decent, while some are simply just bogus anti-malware applications that can ruin your personal computer themselves! You have to pick a tool that has got a good reputation and detects not only computer viruses but other sorts of malware also. When thinking about trustworthy programs, Safebytes Anti-Malware is certainly the strongly recommended one. Safebytes is one of the well-established PC solutions companies, which provide this all-inclusive anti-malware software. Using its cutting-edge technology, this application will assist you to get rid of multiples types of malware including computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers.

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Technical Details and Manual Removal (Advanced Users)

To eliminate ConvertDocsOnline manually, go to the Add/Remove programs list in the Control Panel and choose the program you want to get rid of. For internet browser extensions, go to your web browser’s Addon/Extension manager and select the add-on you intend to remove or disable. You might also want to reset your home page and search engine providers, as well as delete browsing history, temporary files, and internet cookies. In order to ensure the complete removal, manually check your hard drive and Windows registry for all of the following and remove or reset the values as needed. But bear in mind, this can be a tricky task and only computer professionals could carry it out safely. Furthermore, certain malicious programs are capable to defend against its removal. It is advised that you carry out the removal process in Safe Mode.
Files: %LOCALAPPDATA%\ConvertDocsOnlineTooltab %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\pebplbnpogfdllkijjlabbjbbngdadjl %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\pebplbnpogfdllkijjlabbjbbngdadjl %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\pebplbnpogfdllkijjlabbjbbngdadjl %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\pebplbnpogfdllkijjlabbjbbngdadjl Registry: HKEY_LOCAL_MACHINE\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings, value: pebplbnpogfdllkijjlabbjbbngdadjl HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertdocsonline.dl.myway.com HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertdocsonline.dl.tb.ask.com HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\ConvertDocsOnline HKEY_CURRENT_USER\SOFTWARE\ConvertDocsOnline HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller ConvertDocsOnlineTooltab Uninstall Internet Explorer
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  • Next, make sure that the Startup type menu in the Service’s properties is set to Automatic before you go on.
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Note: You might get the following error message when you click on the Start button:
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If you got the error message above, then here’s how you can fix it:
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Option 3 – Try reinstalling the Anti-cheat program

If the first two options did not work out, you can try reinstalling the anti-cheat program.
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Fix Windows Setup Error code 0x80070006
Windows 10 setup is a bit complicated which is why it’s uncommon to encounter errors along the way. One of these errors you can encounter when running Windows Setup is the error code 0x80070006. If you are trying to fix this error, you’ve come to the right place as this post will guide you on how to do so. When you get the error code 0x80070006, you will see the following error message:
“Windows cannot install required files. Network problems may be preventing Windows from accessing the file. Make sure the computer is connected to the network and restart the installation. Error code: 0x80070006.”
As stated in the error message, this kind of error in Windows Setup is due to an unstable or unreliable network connection. Such problems can also be triggered by network hardware which includes the network adapters and the network routers. To fix this error, you need to check your internet connection and router or run the built-in network troubleshooter. You could also try using a different USB port or recreate a bootable USB drive as well as get a new Windows image file.

Option 1 – Try checking your internet connection and router

As mentioned, this Windows 10 setup error could be due to an unstable internet connection. To fix it, the first thing you have to do is to check the status of your internet connection and see if it is stable and has enough speed to run the setup. If it’s slow, then it’s no wonder that the setup process failed. To fix that, you can try to reboot your router from its admin panel or you can just turn it off manually and then turn it back on after a couple of seconds. In addition, you also have to check if it’s plugged in properly.

Option 2 – Try to run the Network Adapter troubleshooter

The next thing you can do is to run the Network Adapter troubleshooter. This built-in troubleshooter can help resolve any network issues. It can reset the adapters, remove cached settings, and many more. To run it, follow these steps:
  • Go to Settings > Update & security and from there select Troubleshoot.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Try to use a different USB port

You might want to check the integrity of the USB port where connected the device if you are using a bootable USB storage device to run the setup for Windows 10. All you have to do is switch the USB port or try to use another bootable USB device and see if it fixes the problem.

Option 4 – Try recreating the Windows 10 installation USB

Recreating the Windows 10 installation USB might help in fixing the problem. You can use a USB drive to do so but make sure that it has a great read-write speed. Follow the steps below to recreate Windows 10 installation USB”
  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 5 – Try getting a new Windows image file

If none of the four given options above worked, you might want to get a newer installation image using the Windows Media Creation tool. After that, create the bootable USB drive and once completed and then try to run the Windows 10 setup again.
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Fix Shell Infrastructure Host stopped working
The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account. The error may state:
“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.
This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.

Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013

A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.
  • Open Control Panel and proceed to Program and Features.
  • Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
  • Then right-click on it and click the Change button.
  • Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
  • The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.
After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.

Option 2 – Try to run a System File Checker scan

  • In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
  • Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 3 – Try using a new Guest Account

You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.

Option 4 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.
  • Log onto your computer as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
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