Fix DISM Error: The scratch directory size ...

One of the most useful and powerful built-in utility in Windows 10 is the DISM tool. This tool can be used with the Command Prompt command line as well as for other purposes. However, it is not without flaws and there are times when you may encounter some issues while using it.

One of the problems you can get while using the DISM tool is the following error:

“The scratch directory size might be insufficient to perform this operation”

This kind of error in DISM occurs when the DISM command is executed from the Windows Recovery Environment due to the limited size permissions of a delivery where the operating is being performed. To fix this DISM error, you need to follow the instructions laid out below.

Step 1: First, tap the Win + R keys to open the Run utility and then type “cmd” in the field and tap Enter to open Command Prompt.

Step 2: Next, you have to specify a scratch directory that contains the Windows folder and to do that, you can either use the DIR command or the BCEDIT command. So in the elevated command prompt type and enter “dir” or “bcedit”.

Step 3: After that, you will see a list of folders inside the C: partition. Now you have to create a folder named “scratch” inside the partition. To do so, execute the following command:

mkdir C:Scratch

Note: The command you just entered will create a directory inside the root of the C: partition named Scratch.

Step 4: Now that you’ve created the Scratch folder, note that each time you run any of the DISM commands, you have to enter the following code snippet in them:

/ScratchDir:C:Scratch

 Note: For instance, if you are using the DISM tool to repair the offline Windows image, instead of executing the “Dism /Online /Cleanup-Image /RestoreHealth” command, you now have to execute the “DISM /Image:C: /ScratchDir:C: Scratch /Cleanup-Image /Restorehealth” command. And if you want to remove a selected installed update package, you can use the “DISM /image:C: /ScratchDir:C:Scratch /Remove-Package /PackageName:Package_for_RollupFix~31bf3856ad364e75~amd64~~16299.196.4.9” command. Keep in mind that the mentioned package is only an example. And lastly, you also have to replace the drive letter in the new code snippet when you execute the commands given above.

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Step 3 – Reset your browsers:

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Google Chrome

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Option 2 – Uninstall any faulty device drivers

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Option 4 – Try to remove external hardware

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Option 5 – Try resetting Windows 10

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Option 6 – Try running the System File Checker Scan

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Option 1 – Try enabling all the supporting services for the firewall

The first thing you can do to resolve the error with the firewall is to check all of its supporting services by following these steps:
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Option 2 – Try to uninstall and reinstall the third-party firewall

It is possible that the firewall error might be due to an error with the compatibility of the installation in Windows 10 and the third-party firewall. Thus, the next thing you can do is to uninstall the third-party firewall and then reinstall it again. Once you have uninstalled the third-party firewall, you can download its latest version from its official website and install it again. This should fix the error with the firewall.
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If you are trying to install a Windows 10 upgrade but was interrupted with an error saying, “0x80070003 – 0x2000D, The installation failed in the SAFE_OS phase with an error during MIGRATE_DATA operation”, then you’ve come to the right place as this post will help you sort this problem out. When you get this kind of error while trying to upgrade your computer, although there could be various reasons for this, the primary one is that when you upgrade from one update to another, something stopped the upgrade process to migrate the user data. To fix this error, you can try to run both the DISM tool and the System File Checker to automatically repair any corrupted system files. You could also try checking the free storage space of your primary drive and if you have any file lock apps like BitLocker, consider disabling them for they could also be the reason why you’re getting the error.

Option 1 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10 which might be the reason behind the Windows Upgrade error 0x80070003 – 0x2000D. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt as admin.
  • Then type in this command: exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
  • Once it’s done, restart your computer and then check if the issue is resolved or not on the next startup.

Option 2 – Run the SFC scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Windows Upgrade error to appear. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your PC.

Option 3 – Try checking the free storage space on your primary drive

The next option you can try to resolve the error is to see if you have enough free storage space on the primary drive because if you don’t then it’s probably the reason why you’re getting this error. To fix it, you need to free up some storage space by following these steps:
  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space.
  • Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • System created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
Note: Once you’re done freeing up space on your drive, try to run the setup file again.

Option 4 – Try disabling BitLocker and other file lock apps

If you are using BitLocker or other file lock apps, then it could be the reason why you’re getting the error. Usually, file lock apps don’t cause any kind of issue, however, if you have something that works on file level like BitLocker, you can try to disable it. Once you’ve disabled it, try to install the Windows 10 Upgrade again and after you do, enable BitLocker again. This should fix the problem.
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