If you have suddenly run into a problem when trying to connect or pair your Bluetooth keyboard with your Windows 10 computer, read on as this post will guide you on how exactly you can resolve the problem.
This kind of problem typically occurs when you’ve disabled the Bluetooth option. However, this option is already enabled and you still encountered the same error message saying, “Check the PIN and try connecting again”, then you need to troubleshoot the problem further.
In most cases, this kind of issue can be fixed when you restart your computer and go to the Windows Settings and select the “Add Bluetooth or other devices” option and then put the keyboard into pairing mode. And when the keyboard appears in the “Add a device” dialog box, just select it. On the other hand, if your Bluetooth keyboard won’t get connected to your Windows 10 computer and you encounter an error that says, “Can’t pair Bluetooth keyboard, Check the PIN and try connecting again”, then you need to check out the options provided below but before you do so, make sure that you create a System Restore point first as some of the troubleshooting options provided involves the Windows Registry.
Option 1 – Try to use the Device Pairing Wizard
The Device Pairing Wizard is the one that allows your computer to look for any new devices and display them underneath it. All you have to do to use this wizard is to follow its instructions to connect your Bluetooth device to Windows 10. To get started, follow these steps:
First, tap the Win + R keys to launch the Run utility and type “devicepairingwizard” in the field, and then hit Enter to run the Device Pairing Wizard.
After that, wait for a couple of seconds until the devices appear. Once they do, select the Bluetooth device you wish to add.
A new screen with a passcode should appear instantly. You need to take note of the given passcode and type them on your Bluetooth keyboard.
Once done, tap Enter. This should help in pairing your computer to your Bluetooth keyboard.
Option 2 – Try to use the Registry Editor
The next thing you can do to resolve the pairing issue with your Bluetooth keyboard is to use the Registry Editor by following these steps:
Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
Next, navigate to this registry path: HKEY_USERS/.DEFAULT/Software/Microsoft/Windows/CurrentVersion/Bluetooth/ExceptionDB
From there, look for the folder named “Addrs” and expand it. If you see any folders or keys under it, select them and delete them. These keys represent the MAC address of your Bluetooth devices.
Once you’re done, restart your computer and try to pair your Bluetooth keyboard once more.
Option 3 – Try running the Bluetooth Troubleshooter
As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.
Open the Windows 10 Settings.
Then go to Update & Security > Troubleshoot.
You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
Now follow the next screen options.
Option 4 – Try to reinstall or update the Bluetooth driver
The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since you have trouble pairing your Bluetooth keyboard, you can update, rollback, or uninstall the Bluetooth drivers. How? Follow the steps below.
Tap the Win + X keys to open the Device Manager.
Next, look for the Bluetooth device and right-click on it.
Select the option “Update driver”.
After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.
DirectX function GetDeviceRemovedReason error is a DirectX error that comes up during playing games on Windows 11 operating system. Usually, the error occurs in gaming systems powered by AMD and very rarely if any times at all on Nvidia or intel platforms.
If you are one of the gamers affected by this error, fear not because we have a solution for you. Follow provided fix guide in order to correct this error and get back to gaming asap.
1. Update drivers
The first thing of course is to update your graphic card driver, you can do this with your graphic cards panel software or directly in Windows itself but the best practice and one that I would recommend is to go to your graphic card manufacturer’s website and download the latest driver there, and then install it inside Windows 11.
2. Change power mode
Changing power mode inside Windows 11 can solve this issue since sometimes Windows power manager if it is set to anything except best performance can interfere with the proper functioning of the graphic adapter, and because of this error. To change the power setting do the following:
Press ⊞ WINDOWS + I to open settings
Click on the System tab
Select power & battery on the right part
Click on the menu beside power mode
Select the best performance
3. Run SFC scan
Corrupted system files can also cause this error and if previous steps have not resolved it we will use Windows built-in tool SFC scan to find and repair all bad files in windows.
Press ⊞ WINDOWS + S to open the search menu
Type in Windows terminal and run it as administrator
If prompted click on YES on UAC
Press CTRL + SHIFT + 2 to run command prompt
Type in sfc /scannow and press ENTER
Wait for the whole process to finish and then reboot your system
4. Reinstall the problematic game
Sometimes game files can get corrupt and maybe even overwritten, try with game reinstallation if the problem still persists.
If you encounter an error message that states, “Your computer has lost the lease to its IP Address <IP ADDRESS> on the Network Card with network address <NETWORK ADDRESS>”, then this post might be of help to you. This kind of error due to the timeout caused by the DHCPv6 address which is used to connect the client to the user network as an independent client or a part of a domain.
There are a lot of potential fixes you can try to fix this error and we will be discussing each one of them below. You can try to reboot your router, flush the DNS cache, reset the Network adapter, toggle the DHCPv6 Lease time or disable IPv6 in the Network Center. For more details, refer to the following options.
Option 1 – Try rebooting your router
The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.
Option 2 – Try to flush the DNS configuration
You could also try to flush the DNS configuration in your computer to fix the error. How? Refer to these steps:
Tap the Win + X key combination and click on the Command Prompt (Admin) option or you could also search “cmd” in the Cortana search box and right-click on Command Prompt from the search results and select the “Run as administrator” option.
After opening Command Prompt with admin privileges, enter each one of the commands given below sequentially in order to flush the DNS cache.
ipconfig/release
ipconfig/renew
ipconfig/flushdns
Now type the exit command to close Command Prompt and then restart your computer and see if the problem is fixed.
One the other hand, you could also try to reset Winsock as well as the TCP/IP.
Once done, just exit the Command Prompt and check if that fixes your issue.
You may want to reset Winsock & reset TCP/IP as well.
Option 3 – Try to toggle the DHCPv6 Lease time
First, you need to log in to the Admin panel of your router.
Next, navigate to the DHCPv6 settings inside it and look for a field for Lease Time.
After you’ve found it, increase the Lease Time value to something greater than what is already entered depending on your preference.
Now apply the configuration and reboot your router to apply the modified settings. Just remember that if things didn’t work out, you can just change back the Lease Time value to what it was before.
Option 4 – Try disabling the IPv6 in the Network Center
Tap the Win + X key combination and click on Network Connections.
This will open the Settings app on a specific page. Now on the right-side panel, click on the Network and Sharing Center link.
After that, it will open the Control Panel and from there, click on the network that your computer is connected to and then click on Properties.
Next, uncheck the entry that says, “Internet Protocol Version 6 (TCP/IPv6)” in the list that populates.
Now click on OK and close all other windows and see if the error is fixed.
Option 5 – Run the Network Adapter troubleshooter
To run the Network Troubleshooter, refer to these steps:
Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
Next, scroll down and select the “Network Adapter” option from the right pane.
Then click on the Run Troubleshooter” button.
After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
Restart your computer.
Option 6 – Try to perform Network Reset
You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:
Tap the Win + I keys to open Settings.
From there, go to the Network and Internet section.
Next, scroll down and look for “Network Reset” under the status pane.
After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.
Windows and Devices chief Panos Panay has revealed new focus sessions feature that will be in Windows 11 on his Twitter account today. He himself is referring to it as a game-changer especially with Spotify integration.
So what is a focus session?
From the video clip provided on Twitter, we can see that focus session users will be able to choose a specific task from the previously made task list, choose songs that will play in the background while the task is active, and set a timer for the chosen task with breaks.
Maybe the best comparison and explanation would be a desktop google calendar task with music, basically, that’s it. A neat and good organizer inside your Windows 11 operating system. I think that this is generally a good idea and for sure it will find its audience.
If you always use the Google Chrome browser in browsing the internet, then you might have come across an error message saying, “He’s dead, Jim!” along with a funny looking face that’s peeking its tongue out and another detailed message saying, “Either Chrome Ran out of memory or process for the webpage has terminated for some other reason. To continue, reload the webpage or go to another page”.
This error message in Google Chrome is actually quite famous and it appears for various reasons but it may have something to do with a memory issue. The Google Chrome browser is known to consume a lot of memory and the more web pages you open and load, it takes up more resources. Thus, the first thing you need to do when you encounter this error is to simply click the Reload button to continue browsing the internet or close the browser and then open it again. On the other hand, if you keep seeing this error message, then that’s a whole different story as you have to take some action to prevent it from popping up again, for good. Follow the instructions given below to fix the error in Chrome.
Option 1 – Reduce Google Chrome’s memory usage
The first thing you can try is reducing the memory usage of the Chrome browser. However, this option has a bit of a disadvantage. If a website crashes, all the instances of that website will also crash although other open tabs and websites won’t be affected. This process is referred to as “Process-per-site” mode which you will have to launch Chrome within this parameter.
Option 2 – Run Google Chrome with Strict Site Isolation
Aside from reducing Chrome’s memory usage, you can also run the browser with the Strict Site Isolation which makes sure that the crashing of one tab in the browser won’t affect the entire Windows as this feature will run every website you open on its own isolated process.
Option 3 – Run the built-in Malware Scanner and Cleanup tool in Chrome
In case you don’t know, there is actually a built-in malware scanner and cleanup tool in Chrome that helps you get rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and other things that could affect the performance of the browser.
Option 4 – Reset Google Chrome
Resetting Chrome can also help you get rid of the “He’s dead, Jim!” error message for good. Resetting Chrome means restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
Open Google Chrome, then tap the Alt + F keys.
After that, click on Settings.
Next, scroll down until you see the Advanced option, once you see it, click on it.
After clicking the Advanced option, go to the “Restore and clean up the option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
Now restart Google Chrome.
Option 5 – Perform a clean reinstall on the Chrome browser
Although reinstalling any program is easy, not so much for Google Chrome as you need to make sure that the User Data folder is deleted before you reinstall it.
Tap the Win + R keys to open the Run prompt.
Then type %LOCALAPPDATA%GoogleChromeUser Data in the field and hit Enter.
Next, rename the “Default” folder inside the path you were redirected to. For instance, you can rename it to “Default-old”.
After that, install the Chrome browser again.
Option 6 – Try to flush the DNS and reset the TCP/IP
There are instances when a network goes into haywire because of a bad DNS. Thus, a bad DNS might be the one that’s causing this headache so it’s time for you to reset the entire network to resolve the issue. To reset the network, here’s what you have to do:
Click the Start button and type in “command prompt” in the field.
From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
ipconfig /release
ipconfig /all
ipconfig /flushdns
ipconfig /renew
netsh int ip set dns
netsh winsock reset
After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.
Now restart your computer and open Google Chrome then try opening the website you were trying to open earlier.
Note: You can also try changing the DNS server to the Google Server, i.e. 8.8.8.8, and then see if it works for you or not.
Option 7 – Disable both the antivirus and firewall temporarily
As you know, both the firewall and antivirus programs are there to protect the operating system from any malicious threats. So if they find that there is some malicious content in a website you are visiting, they will block the site right away. Thus, it could also be the reason why you’re getting the “He’s dead, Jim!” error so you need to disable both the firewall and antivirus program temporarily and then try opening the website again. If you are able to open the website, you need to add this site as an exception and then enable the firewall and antivirus program back.
Recently, a number of Windows 10 users reported that they were not able to use Cortana properly because it wasn’t able to connect to the internet. According to these users, Cortana won’t connect to the internet even when their internet connection is stable. According to security experts, this issue is confirmed to occur only with Microsoft accounts.
This problem might have something to do with a proxy server that interferes with Cortana. There were reports that this issue was caused by a proxy that was filtering the network connection which also happens to interfere with Cortana’s ability to adapt search results and queries based on the user’s location. It could also be caused by some glitch in the home network or your Microsoft account information is inconsistent or your Microsoft account has to be verified.
Here are some suggestions that could help fix the connection issue in Cortana, just start with the first one and work your way down until you encounter an option that fixes the problem.
Option 1 – Restart or reset your modem or router
The first thing you can try is restarting or resetting your modem or router. All you have to do is unplug the power cable of the modem and then plug it back in after a few seconds. You could also use the reset button of the modem at the back if it is one. But before you press the reset button, keep in mind that it will erase all the connection credentials and it will be set back to its default settings. After rebooting the network, you can restart your computer to force your modem or router to reassign an IP address to your computer.
Option 2 – Restart Cortana
Restarting Cortana can help you resolve the issue.
To restart Cortana, open the Task Manager, right-click on Cortana and select the “End process” option.
Then go to the File tab and select “Run new task”.
After that, type in “cortana.exe” and press Enter to restart the process.
Option 3 – Try to remove Proxy
Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:
Tap the Win + R keys to open the Run dialog box.
Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
After that, go to the Connections tab and select the LAN settings.
From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
Now click the OK and the Apply buttons.
Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.
Option 4 – Open another app that uses a Microsoft account
This might seem like an odd fix, however, a couple of users tried doing this and it worked for them as it allowed Cortana to connect to the internet again. In this option, you just have to launch another app that uses your Microsoft account information in the same way as Cortana, for instance, the Store app. Once you open the app, a prompt should appear along with a dialog box that allows you to update your Microsoft account with the information required. After that, restart your computer and check if Cortana is now able to connect to the internet or not.
Option 5 – Verify your Microsoft account
In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.
Option 6 – Reset Cortana settings
Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
Restart your PC.
After your computer boots, launch Cortana again and check.
Windows 11 provides several different ways to make your cursor stand out and be easier to spot inside it. You can make the mouse pointer larger, invert it, or change its color.
Press ⊞ WINDOWS + I to open settings
Click on Accessibility in the sidebar
Select Mouse Pointer and Touch
Adjust mouse cursor size with size slider by clicking on circle and dragging it left or right
Under Mouse Pointer Style pick desired style from White, Black, Inverted, and Custom
White: The cursor is white with a black outline (standard setting)
Black: Cursor is black with a white outline
Inverted: Cursor automatically changes color to an inverted version of the color it is currently hovering over
Custom: You can pick the color for the cursor that you want.
And that is all about it, once you are done with pointer customization just close settings, all changes are saved automatically.
intelppm.sys blue screen of death is linked to an outdated driver, if you received this error do not sweat we have simple solutions for you. Please keep on reading in order to find out what can you do to fix this error.
Update driver
Go to the device manager and manually update old-dated drivers. Note that this will take some time because you will need to update each device manually through the device manager but in the end, it will fix the issue.
Use automated application
Instead of going through each device one by one manually get a dedicated driver fixing device like DRIVERFIX and update all drivers automatically.
There are times when you may find it hard to kill a particular process in the Windows Task Manager and every time you try to do so, you will only get an error message saying, “Unable to terminate the process, The operation could not be completed, Access is denied”. If you are one of the users who is constantly getting this error, read on as this post will provide you with a couple of options you can try to resolve the problem.
Refer to the given instructions below if you are unable to terminate a process in the Task Manager but before you proceed you need to restart your PC and then try killing the process again, if you’re still not able to do it, you need to follow the options laid out below.
Option 1 – Try using Taskkill
Open the Command Prompt as admin from the WinX Menu.
After opening Command Prompt, type in the following command and tap Enter to execute it:
taskkill /IM "processname" /T /Fprocessname – it is the name of the process which you can see on the Details tab of the Windows Task Manager.
/IM – it is the one that specifies the image name of the process, which follows, that is to be terminated.
/T – it is the one that kills not just the main process but also the child process.
/F – it is the one that terminates the process forcefully.
Option 2 – Try using the WMIC
Open Command Prompt as admin from the WinX Menu.
From the Command Prompt window that opens, type in the following command and hit Enter to execute it:
wmic process where name='processname.exe' delete
Note: In the given command, you need to replace “processname.exe” with the name of the particular process you want to terminate which is found in the Details tab of the Windows Task Manager.
Option 3 – Try using PowerShell
The first thing you have to do is open an elevated PowerShell prompt.
From there, type in the following command and hit Enter to execute it:
kill -id pid
Note: In the given command above, “pid” is the Process ID number of the process you want to terminate. And for you to identify this number, you need to open the Details tab of the Windows Task Manager once again and take note of the number against the process you want to get rid of.
Alternatively, you can also run the following command in the PowerShell prompt that you’ve pulled up to get the process ID number:
Get-Process
For example, “5364” is the process ID number for the DimScreen.exe process which is the process you want to terminate. In order for you to kill this process, you need to type in this command:
Afraid of the growing threats online? As you should be. But we’re here to show you what kinds of malware are out there and what you can do to keep them at bay.
Malware definition
Malware comes from the term malicious software. It’s software designed to attack and exploit devices and networks to the advantage of the hacker who made it.
Malware can be transmitted in different ways. Most commonly this happens via infected USB drives, downloadable files or malicious websites. Depending on the type and ultimate goal, the consequences of a malware attack can range from negligible to catastrophic.
Credit: Ed Hardie on Unsplash
What kinds of malware are there?
1. Virus
A virus is typically spread via infected files, websites or links. It’s one of the oldest malware types and one of the most difficult to get rid of. That’s because, once activated, it replicates itself - hence the name.
It can perform different kinds of attacks, depending on what the creator wants to achieve. The main characteristic of a virus is that it really doesn’t show itself until you activate the host. So that’s a scary thought for sure.
2. Adware
Sometimes an ad blocker isn’t enough to fight off unwanted ads. And some of them can, unfortunately, be malicious. They may redirect you to infected sites or prompt downloads of risky files. Even just opening a malicious site can lead to data theft.
So, definitely be careful when clicking around. Even if an ad seems completely legitimate, you can never be too sure.
3. Ransomware
Through ransomware, cybercriminals gain access to a user’s data and use it to extort them for money. Basically, the user is threatened with data deletion or even exposure if a ransom isn’t paid by a specific deadline.
This is a particularly nerve-wracking type of malware. If it targets an individual, it preys upon their sense of anxiety, fear, guilt and even shame. If it targets a business (which is a lot more common), it preys upon not only that business’s profit but also every single one of their customers and their data.
4. Trojans
This type of malware disguises itself very well as a legitimate-looking program. Once you download it, hackers can get full access and control of your device, data and network. They can even be hidden in games, apps and attachments. They cannot self-replicate, though, so we guess that’s… good news?
5. Worms
Worms can replicate, just like viruses, but you don’t need to actually activate the infected program for them to get going. They can be used for various purposes, ranging from data deletion to file encryption to support a ransomware attack.
Credit: Growtika on Unsplash
6. Spyware
Spyware refers to malicious software that stays hidden on your computer and monitors your activity. The best-known type is keyloggers. This can be used to steal sensitive data like passwords and banking information.
7. Rootkits
Rootkits are among the most dangerous types of malware. They allow administrative access and full control of a device, which lets hackers continue hijacking all your data and monitoring your activity without your knowledge.
8. Botnets
Botnets are networks made up of bots - computers that cybercriminals have infected with malicious software. Bots and botnets give hackers remote access to users’ devices and allow them to spy on your camera, take screenshots, memorize passwords and launch Distributed Denial of Service attacks. This one truly makes your hair stand on end.
What can you do about it?
You know the old adage - better safe than sorry. And trust us, malware attacks are such a pain in the you-know-what that you really don’t want to be sorry.
Luckily, there are simple solutions that can shield you from most digital threats these days. What you want to be looking at is a solid antivirus program. Well, technically, you need an antimalware program, but since the latter evolved from the former, we still mostly refer to them as antivirus software. The majority of antimalware programs these days don’t just shield you from potential risks online, but include additional features as well. For example, some Bitdefender antivirus packages also include parental control and a VPN. And Bitdefender is not just for PCs either - it offers protection for your beloved iPhone or Android as well. You can throw in a password manager in there too, for an additional layer of security.
Credit: Dan Nelson on Unsplash
If you aren’t too concerned about all these various threats or feel like you don’t need extra security, you can at least take a step to protect your information from being exposed to lurking cybercriminals as you’re browsing. This can be done through a good VPN like Surfshark, which hides your identity in the digital space and prevents your data from being tracked.
Choosing the right protective software is especially important if you have children with access to the Internet, since they’re unfortunately even more vulnerable to malicious attacks. If you aren’t sure what the right kind of antimalware program is right for you, you can reach out to us and we’ll be happy to help keep your entire household or office digitally secure.
The bottom line
The truth is that there’s no way to be 100% protected in the online world. Hackers are constantly coming up with new ways to infiltrate our devices. But malware-battling software evolves along with them and there’s still plenty you can do to keep risks away. Stay safe!
Error code 80073712 is one of the dozens of error codes affecting Windows 10 users. It occurs when users attempt to upgrade their operating system but experience a failure. The error code usually results from problems associated with missing or damaged files within Windows Update. Common symptoms of this error code include the following:
The inability of Windows Update to successfully complete the upgrade process
Message box highlighting the presence of error code
Solution
Error Causes
In the case of error code 80073712, the issues preventing Windows Update from completing the upgrade process are most likely due to problems with files within Windows Update. For instance, there may be corruption within the Component-Based Servicing (CBS) manifest.
Further Information and Manual Repair
Manual repair methods offer solutions to Microsoft users who are experiencing Windows error codes like the upgrade error code 80073712 in Windows 10. The manual repair methods in this article are not guaranteed to fix problems unrelated to this error code. Thus, be certain you are experiencing error code 80073712 before you attempt to implement the solutions provided below.
Method One: Run Windows Update Troubleshooter
Since issues related to Windows Update may be causing error code 80073712 to occur, one of the best solutions you can consider is to run the Windows Update Troubleshooter. This troubleshooter will be able to detect and fix corruptions within Windows Update files or any other issues directly related to Windows Update. To implement this manual repair method, follow the steps listed below:
Step one: Open your Internet browser
Step two: Type www.microsoft.com/downloads
Step three: Type Windows Update Troubleshooter in the search bar at the top-right corner of the Microsoft website.
Step four: Select Windows Update Troubleshooter then wait for the webpage to load.
Step five: Select Run troubleshooter
Once you run the troubleshooter, you should be able to verify and fix any errors within Windows Update files. Restart your machine after the troubleshooting process is complete them proceed by checking Windows Update to see if you are able to complete the upgrade. If Windows Update downloads the upgrade and the installation of the upgrade occurs, the problem has been resolved. Otherwise, error code 80073712 will reoccur, in which case you will need to move to manual repair method two.
Method Two: Run DISM Tool
Another option available to Windows users experiencing error code 80073712 is to download and run the Deployment Image Servicing and Management (DISM) tool. This tool checks for inconsistencies or corruptions that may be preventing Windows Update services from functioning correctly. To download and run the tool, follow the instructions below:
Step one: Type Command Prompt in the search box near the Start button
Step two: Right-click Command Prompt, then click Run as administrator, providing administrator password or confirmation where necessary.
Step three: Select Allow
Step four: Press Enter after typing the following command:
DISM.exe /Online /Cleanup-image /Restorehealth
Wait a few minutes to ensure that the process is complete. Once you’ve run the DISM tool, it will detect errors, for instance within registry data, and correct or replace them. Restart your machine after running this tool then check Windows Update. Attempt to download the upgrade to see if you have successfully resolved error code 80073712. If you experience an upgrade failure, move to the next manual repair method mentioned below.
Method Three: Perform a Clean Install of Windows 10
The issues related to error code 80073712 may also be resolved by performing a clean install of Windows 10. This manual repair method ensures that any previous versions of your Windows operating system are removed before you attempt to access an upgrade. This can prove effective as it helps users avoid issues that would otherwise cause error codes or poor PC performance in cases where errors are present on one’s system.
To successfully perform a clean installation of Windows 10, be prepared to follow step-by-step procedures that include the following:
Step two: Click Run, then select Create installation media for another PC
Step three: Select changes to the installation options, then select Next
Step four: Choose USB flash drive or ISO file, then click Next
Step five: Select drive, then Next
Step six: Select Finish, then restart your computer, ensuring that the media option you choose, whether USB flash drive or DVD, is in your machine before you choose to reboot.
Step seven: Press any key then follow the prompts provided to set up Windows 10.
Method Four: Download an Automated Tool
If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.