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Fix Boot Configuration Data error 0xc0000185

This post will guide you in fixing a particular problem where your Windows 10 computer does not even let you turn it on and it appears as soon as it starts to boot the operating system and it displays an error message that says, “The Boot Configuration Data for your PC is missing or contains errors, Error code 0xc0000185”. On the other hand, it may also display a different error message saying, “The operating system couldn’t be loaded because a required file is missing or contains errors”.

There are various suggestions you can try to resolve this error. You could check the physical status of your hardware or rebuild the Boot Configuration Data, use the Automatic Startup Repair or System Restore, or better yet, reset your Windows 10 computer.

Since your computer will not boot, you will have to either try to get into the Advanced Startup Options screen, boot Windows 10 in Safe Mode, or use a bootable Windows 10 media to boot your computer.

Option 1 – Try to rebuild the BCD files

The first thing you can do to resolve the issue is to Rebuild Boot Configuration Data or BCD files.

  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /ScanOS
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 2 – Try to run Automatic Startup Repair

In this option, you need to boot your computer into the Advanced Startup Options and from there, run the Automatic Startup Repair and then wait until the process is completed.

Option 3 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.

  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 4 – Try to perform repair install by creating a Windows 10 installation media

  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 5 – Try to physically check the hardware

You should also check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

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Bluetooth A2dp Source not working Code 52
A number of users have recently reported that they were going through an issue with their Bluetooth devices on their Windows 10 computers. This issue involves an error saying,
“Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52).”
If you are one of the users who encountered this kind of error on your Windows 10 computer, read on as this post will guide you on how you can fix this Bluetooth error. According to security experts, the key to fixing this error is to sign the Bluetooth A2DP files with the built-in tool, System File Checker. Apart from that, you could also run the Hardware and Devices troubleshooter or perform System Restore, as well as update or reinstall the concerned drivers. For more details, refer to each one of the options provided below.

Option 1 – Try to check Bluetooth-related services

In Services, there is a Bluetooth-related service that helps users use Bluetooth so if that particular service suddenly malfunctions for some reason, you will most likely get the “Windows was unable to connect with your Bluetooth network device” error message. That’s why you need to check Services and to do that, refer to these steps:
  • Tap Win + R keys to open Run prompt and type in “services.msc” then tap Enter to open Services.
  • Next, look for the Bluetooth Support Service and double click on it to open Properties.
  • From there, verify if the Service status is showing “Running” or “Stopped”. If it’s the latter, you have to click the Start button.
  • Lastly, check if the Startup type is set to Manual.

Option 2 – Try running System File Checker or SFC scan

You could also run System File Checker or SFC scan to fix the Bluetooth error. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your PC.

Option 3 – Try to perform System Restore

You might also want to perform System Restore as the error might be caused by system modifications. Thus, to undo them, you can use System Restore. Run it using these steps:
  • First, tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 4 – Try running the Hardware and Devices Troubleshooter

The next thing you can do to fix the problem is to run the Hardware and Devices troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the Bluetooth error. To use it, refer to these steps:
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 5 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.
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Fix terminated lsass.exe in Windows
The Local Security Authority Subsystem Service or LSASS.exe is a process in the Windows operating system that is valuable as it enforces the security policy on the computer. Every time you log in to the Windows Server, the LSASS.exe is the one that handles the password changes and creates the access tokens while updating the security log. However, it is also frequently targeted by malware and is often imitated. The original location of this file is at “C:/Windows/System32” so if you open the Task Manager and notice that a process with a similar name has a different location then it is definitely a threat and is exploiting the security of your computer. To resolve issues related to LSASS.exe, here are some fixes that could help.

Option 1 – Use the Performance Monitor’s Active Directory Data Collector

Note that this option will only work on the recent Windows server versions. Refer to the steps below to use the Performance Monitor’s Active Directory Data Collector set on your computer.
  • Tap the WINKEY + R button to open the Run dialog box.
  • Then type “Perfmon.msc” in the field and hit Enter to open the Performance Monitor and from there open the Server Manager.
  • Next, navigate to Diagnostics > Reliability and Performance > Data Collector Sets > System from the left side of the navigation bar.
  • Then right-click on “Active Directory Diagnostics” and select Start from the context menu. This will take about 5 minutes or 300 seconds depending on the performance capabilities of your hardware to gather the data required and then take some more time to compile a report from the gathered data. Note that these timings are dependent on one another.
  • After the report is compiled, you can find it under Diagnostics > Reliability and Performance > Reports > System > Active Directory Diagnostics. The report will contain all the information as well as conclusions. However, it does not mean that it will also contain the exact cause of the problem with LSASS.exe. Nevertheless, it should help you in fixing the problem.

Option 2 – Try to run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why the LSASS.exe file is having some issues. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Now restart your computer and see if the problem is fixed or not.

Option 3 – Put your computer in a Clean Boot State

If none of the options given above helped, you can try putting your computer in a Clean Boot State as this can help you in finding any incompatible programs that’s causing the problem.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.
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Sandbox failed to start with error 0xc030106
If you suddenly encountered an error when you try to run the Windows Sandbox that says, “Windows Sandbox failed to start, Error 0xc030106, The virtual machine or container exited unexpectedly”, read on as this post will guide you on what you can do to resolve the problem. According to security experts, this kind of error in Windows Sandbox is due to some issues with the supporting virtualization component. It could also be caused by other factors and to fix it, there are several potential fixes you need to check out. You can try running the Windows Sandbox as an administrator. You should also make sure that all the supporting processes are running properly, as well as try to install any pending Windows Updates.

Option 1– Try to run Windows Sandbox as an admin

  • In the Start Menu, scroll down until you see the entry for the Windows Sandbox.
  • Then right-click on it and select More and then select the “Run as administrator” option to open it with admin privileges.
  • Next, if a User Account Control or UAC prompt pops up, just click on Yes to proceed.
  • You should now be able to open the Windows Sandbox without the error. However, if the error persists, proceed to the next given options below.

Option 2 – Ensure that all the supporting processes and services are running properly

If running Windows Sandbox as an administrator didn’t fix the error, you have to ensure that all related processes for Windows Sandbox are running properly. To do that, follow these steps:
  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, from the list of services, look for the following services in the given order:
    • Network Virtualization Service
    • Virtual Disk
    • Hyper – V Virtual Machine
    • Hyper – V Host Compute Service
    • Container Manager Services
  • After you find the aforementioned services, restart each one of them.
  • Once done, try to open the Windows Sandbox again and see if the error is fixed or not.

Option 3 – Try to install any pending Windows Updates

If the second option still didn’t work, then you might want to check Windows Updates on your computer and see if there are any pending Windows Updates you have to install. All you have to do is go to the Windows 10 Settings app and then go to the Windows Updates section and click on the “Check for updates” button to check if there are any pending updates that are needed to be installed. This could fix the Windows Sandbox error.
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Guide for Removing SysPlayer from Windows

SysPlayer is a potentially unwanted ad-supported media application from Goobzo.com. It can display targeted ads, hijack browser search results, and can display pop-up ads. This player gathers information about your visited websites, the number of clicks on each website, and cookie information containing sensitive data, that it occasionally sends back to the server.

Multiple Anti-virus programs detect SysPlayer as malicious or potentially unwanted as of the time of publication of this video. It has been associated in bundles with iWebar, which is also flagged by many AVs.

From the publisher:

SysPlayer is an extremely lightweight free Media Player with built-in codecs, which supports the most popular video and audio formats, as well as DVD, audio CD, Webcams, and other devices. It lets you play your video files, and watch images.

About Potentially Unwanted Applications

People have experienced it – you download and install a piece of free software, next you see some unwanted programs on your computer system, find a strange toolbar on your web browser, or find your default search engine has been changed. You did not set them up, so how did they appear? A Potentially Unwanted Program, also known as PUP, in short, is actually software that contains adware, installs toolbars, or has other hidden goals. These types of programs are almost always bundled up with free software which you download via the internet or may also be bundled inside the custom installers of many download sites. Despite being considered very destructive, PUPs aren’t necessarily computer viruses or malware The main reason for this is the fact that the majority of PUPs get into users’ PC’s not because they exploit security weaknesses, for example, but because the users give consent to download and install it – unknowingly in general. On the other hand, there is no doubt that PUPs are still bad news for PC users as they can be incredibly dangerous to the computer in many ways.

What do PUPs do on your computer, really?

Unwanted programs can be found in many forms. More often, they can be found in adware bundlers which are known to use aggressive and misleading advertising. The majority of bundlers install many adware applications from several companies, each of which possesses its own EULA policy. Total System Care entirely eliminates this threat and protects your computer against unwanted programs or malware infection. PUPs that come as browser add-ons and toolbars are readily recognizable. They’ll modify web browser settings, change default search provider, substitute the default home page with their very own websites, decelerate internet speed, and can ruin your system also. They may look innocent but PUPs are usually spyware. They could include things like information gathering code which could gather and send your private information to organizations. Even if the PUPs really aren’t inherently malicious, these programs still do practically nothing good on your computer – they’ll take valuable system resources, slow down your computer, weaken your computer security, and make your system more vulnerable to trojans.

Protect yourself from PUPs

• Read the terms and conditions so that the end-user license agreement (EULA) you’re accepting is only for the program you actually intend to download. • Pick the “custom” install whenever installing a software program. Particularly, pay attention to those tiny boxes that have been checked by default, where you might ‘agree’ to receive advertising or install software bundlers. • Have a top-notch anti-virus program like Total System Care which will protect your personal machine from PUPs. Once you install this software, protection from viruses and PUPs is already switched on. • Avoid installing a freeware program you will not use. Prior to adding a toolbar or browser extension, think of whether it is really needed. • Always download programs from the original website. The majority of PUPs find their way to your computer system is through download portals, so stay away from it entirely.

What To Do If You Cannot Install Any Anti-virus?

Practically all malware is bad, but certain kinds of malicious software do a lot more damage to your computer or laptop than others. Some malware variants modify web browser settings by including a proxy server or modify the PC’s DNS configuration settings. In these instances, you’ll be unable to visit certain or all of the sites, and therefore not able to download or install the necessary security software to eliminate the malware. If you are reading this article, you probably have got affected by malware that stops you from installing security software such as Safebytes Anti-Malware. Even though this sort of issue will be harder to get around, there are some steps you can take.

Eliminate viruses in Safe Mode

The Windows operating system includes a special mode known as “Safe Mode” in which just the bare minimum required applications and services are loaded. If the malware is obstructing access to the internet and affecting your computer, launching it in Safe Mode allows you to download anti-virus and run a diagnostic scan while limiting possible damage. In order to enter into Safe Mode or Safe Mode with Networking, press F8 while the computer is starting up or run MSCONFIG and look for the “Safe Boot” options in the “Boot” tab. Once you restart into Safe Mode with Networking, you could download, install, and update the anti-malware program from there. At this point, you are able to run the antivirus scan to get rid of computer viruses and malware without hindrance from another application.

Use an alternate web browser to download an anti-malware program

Some malware only targets certain internet browsers. If this is your case, employ another web browser as it can circumvent the computer virus. If you’re not able to download the anti-virus application using Internet Explorer, this means the virus may be targeting IE’s vulnerabilities. Here, you should switch over to a different internet browser like Firefox or Chrome to download the Safebytes Anti-malware program.

Create a portable USB antivirus for removing malware

Another option would be to make a portable antivirus program on your USB thumb drive. Follow these steps to employ a USB drive to clean your corrupted system. 1) On a virus-free PC, download and install Safebytes Anti-Malware. 2) Plug the USB drive into the uninfected computer. 3) Double-click on the downloaded file to open the installation wizard. 4) Pick thumb drive as the location when the wizard asks you exactly where you would like to install the software. Follow the activation instructions. 5) Transfer the USB drive from the uninfected PC to the infected computer. 6) Double-click the EXE file to run the Safebytes tool right from the thumb drive. 7) Click the “Scan” button to run a full computer scan and remove malware automatically.

SafeBytes Anti-Malware: Light-weight Malware Protection for Windows Computer

If you’re looking to buy anti-malware for your computer system, there are many brands and applications for you to consider. A few of them do a good job in eliminating threats while many will harm your computer themselves. It is important to opt for a company that creates industry-best antimalware and has achieved a reputation as reliable. When considering trustworthy applications, Safebytes AntiMalware is certainly the highly recommended one. SafeBytes can be described as a powerful, real-time antivirus application that is created to assist the everyday computer end user in safeguarding their PC from malicious threats. Once you have installed this software program, SafeBytes superior protection system will make sure that absolutely no viruses or malicious software can seep through your PC. SafeBytes anti-malware takes computer protection to a whole new level with its advanced features. The following are some of the great features included in the product. World-class AntiMalware Protection: This deep-cleaning antimalware program goes much deeper than most anti-virus tools to clean out your personal computer. Its critically acclaimed virus engine finds and disables hard-to-remove malware that hides deep within your computer. Active Protection: SafeBytes gives real-time active supervision and protection from all of known viruses and malware. They’re extremely effective in screening and getting rid of numerous threats because they’re regularly improved with new updates and alerts. Quick Multi-threaded Scanning: Safebytes Anti-Malware, with its advanced scanning engine, provides extremely fast scanning which will quickly target any active online threat. Web Protection: SafeBytes checks and provides a unique safety ranking to every single site you visit and block access to web pages known to be phishing sites, thus safeguarding you from identity theft, or known to contain malware. Light-weight Utility: SafeBytes provides complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms. 24/7 Premium Support: Support service is accessible 24 x 7 x 365 days through chat and email to answer your concerns.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SysPlayer without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SysPlayer

Files: Search and Delete: SysPlayer.lnk Search and Delete: sysp.exe Search and Delete: AccDownload.dll Search and Delete: SysPlayer.lnk Search and Delete: SysPlayerMenu.dll Search and Delete: SysPlayerMenu64.dll Search and Delete: imageformatsqjpeg4.dll Search and Delete: libvlc.dll Search and Delete: libvlccore.dll Search and Delete: msvcp100.dll Search and Delete: msvcr100.dll Search and Delete: QtCore4.dll Search and Delete: QtGui4.dll Search and Delete: QtNetwork4.dll Search and Delete: QtSql4.dll Search and Delete: QtXml4.dll Search and Delete: sqldriversqsqlite4.dll Search and Delete: SysPlayer.exe Search and Delete: uninstall.exe Search and Delete: Updater.exe Search and Delete: SPMupdate1.job Search and Delete: SysPlayerUpd.job Registry: Key HKCUSoftwareTrolltechOrganizationDefaultsQt Plugin Cache 4.8.false Key HKCUSoftwareTrolltechOrganizationDefaultsQt Factory Cache 4.8 Key HKLMSOFTWARESysPlayer Key HKLMSOFTWAREMicrosoftWindowsCurrentVersionUninstallSysPlayer Key HKLMSOFTWAREClassesSysPlayerFile Key HKLMSOFTWAREClassesFoldershellexContextMenuHandlersSysPlayerMenuExt Key HKLMSOFTWAREClassesDirectoryshellexContextMenuHandlersSysPlayerMenuExt Key HKLMSOFTWAREClassesAppIDSysMenu.DLL Key HKLMSOFTWAREClasses*shellexContextMenuHandlersSysPlayerMenuExt
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Hot to get rid of DiscoverAncestry from your PC

DiscoverAncestry is a Browser Extension for Google Chrome developed by Mindspark Inc that presents itself as a web tool to discover the origins or meanings of particular family names. When installed this extension changes your default new tab page to search by MyWay, as well as your default search engine to Search.MyWay.com

While active, DiscoverAncestry logs user browsing information, recording clicked links, visited websites and viewed products. This information is later used to better target personal ads. Browsing the internet with this extension active will result in injection of additional ads, sponsored content and even pop-up ads throughout the browsing sessions.

DiscoverAncestry is usually found bundled with other potentially unwanted software, this combined alongside its aggressive ad injection is why DiscoverAncestry has been marked as a Browser Hijacker, and it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijacking is regarded as the web’s constant risks that target web browsers. It’s a type of malware program that redirects web browser requests to other suspicious websites. Basically, most browser hijackers are made for advertising or marketing purposes. It redirects you to the sponsored websites and inserts adverts on your internet browser which helps its developer generate income. It might seem naive, but the majority of such websites aren’t legitimate and can pose a significant risk to your on-line safety. In a much worst case, your internet browser could be hi-jacked to download malware that will do a lot of damage to your computer.

Browser hijacking signs and symptoms

There are several symptoms that could indicate a browser hijacking: 1. your homepage is reset to some unknown site 2. bookmark and the new tab are also changed 3. default online search engine is modified 4. you’re getting browser toolbars you haven’t witnessed before 5. you will find random pop-ups start showing regularly 6. your internet browser has instability issues or exhibits frequent errors 7. you are blocked to access the websites of antivirus solution providers.

How does a computer get infected with a browser hijacker?

Browser hijackers can get into a computer by some means or other, for instance via file sharing, downloads, and email also. Many web browser hijackings originate from add-on applications, i.e., toolbars, browser helper objects (BHO), or extensions added to web browsers to give them extra features. A browser hijacker may also come bundled-up with some free application that you inadvertently download and install, compromising your PC security. Common examples of browser hijackers include CoolWebSearch, Conduit, Coupon Server, OneWebSearch, RocketTab, Snap.do, Delta Search, and Searchult.com. Browser hijackers may record user keystrokes to gather potentially valuable information leading to privacy issues, cause instability on systems, drastically disrupt user’s browsing experience, and eventually slow down the computer to a stage where it becomes unusable.

Removal

Some browser hijacking can be simply reversed by discovering and eliminating the corresponding malware software through your control panel. However, many hijackers are really tenacious and need specialized applications to remove them. Also, manual removals demand deep system understanding and thus can be quite a difficult task for novices. Professionals always suggest users eliminate any malicious software including browser hijackers by using an automatic malware removal tool, which is easier, safer, and faster than the manual removal procedure. To remove any kind of browser hijacker from your laptop or computer, you should download the following certified malware removal tool – SafeBytes Anti-Malware. Along with anti-virus software, a system optimizer tool, similar to Total System Care, will help you repair Windows registry errors, get rid of unwanted toolbars, secure your online privacy, and stabilize programs installed on your computer.

Learn How to Get rid of Malware that is Blocking Websites or Preventing Downloads

Viruses may cause a lot of damage to your computer. Some malware sits in between your PC and the internet connection and blocks some or all internet sites that you really want to visit. It will also prevent you from adding anything to your PC, particularly antivirus applications. If you’re reading this article, you probably have affected by a virus that prevents you from downloading a security program like Safebytes Antimalware on your PC. There are some actions you can take to circumvent this issue.

Install anti-malware in Safe Mode with Networking

In the event the malware is set to run at Windows start-up, then booting in safe mode should avoid it. Just bare minimum required programs and services are loaded when you boot your PC in Safe Mode. Here are the steps you need to follow to start into the Safe Mode of your Windows XP, Vista, or 7 computers (check out the Microsoft website for instructions on Windows 8 and 10 computers). 1) At power on, press the F8 key while the Windows splash screen begins to load. This should bring up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking using arrow keys and hit Enter. 3) Once you get into this mode, you will have an internet connection again. Now, obtain the malware removal program you need by utilizing the web browser. To install the program, follow the directions within the setup wizard. 4) Right after installation, do a complete scan and allow the software eliminate the threats it finds.

Utilize an alternate browser to download antivirus software

Some malware only targets certain browsers. If this sounds like your situation, utilize another internet browser as it can circumvent the malware. The ideal way to avoid this problem is to opt for a internet browser that is known for their security features. Firefox contains built-in Phishing and Malware Protection to keep you safe online. Create a portable USB antivirus for removing viruses Another method is to download and transfer an anti-malware application from a clean PC to run a virus scan on the infected computer. To run antivirus using a USB drive, follow these simple measures: 1) Make use of another virus-free computer system to download Safebytes Anti-Malware. 2) Plug the USB drive into the clean computer. 3) Double-click the executable file to open the installation wizard. 4) When asked, choose the location of the USB drive as the place where you want to store the software files. Follow the on-screen instructions to finish the installation. 5) Transfer the flash drive from the clean computer to the infected computer. 6) Double-click the anti-malware software EXE file on the pen drive. 7) Run Full System Scan to identify and clean-up up all sorts of malware.

SafeBytes Anti-Malware: Lightweight Malware Protection for Windows Computer

If you are looking to purchase anti-malware for your desktop, there are numerous brands and packages for you to consider. A few are well worth your money, but most aren’t. When looking for an antivirus tool, select one which provides dependable, efficient, and comprehensive protection against all known computer viruses and malware. On the list of highly recommended applications by industry leaders is SafeBytes Anti-Malware, well-known security software for Windows computers. SafeBytes is a powerful, real-time anti-spyware application that is made to assist everyday computer users in safeguarding their computers from malicious threats. Once you’ve got installed this software, SafeBytes advanced protection system will make sure that absolutely no viruses or malicious software can seep through your PC.

There are lots of amazing features you’ll get with this security product. The following are some typical features present in this software program:

Active Protection: Malware programs aiming to get into the system are discovered and stopped as and when detected by the SafeBytes real-time protection shields. This utility will always keep track of your computer for any suspicious activity and updates itself continuously to keep current with the latest threats. World-class AntiMalware Protection: Built upon a highly acclaimed antivirus engine, this malware removal tool can find and get rid of various obstinate malware threats such as browser hijackers, PUPs, and ransomware that other typical anti-virus applications will miss. Fast Multi-threaded Scanning: SafeBytes’s virus scan engine is one of the fastest and most efficient within the industry. It's targeted scanning tremendously increases the catch rate for viruses which is embedded in various computer files. Web Protection: SafeBytes provides instant safety rating about the webpages you’re about to visit, automatically blocking dangerous sites and to make sure that you’re certain of your online safety while browsing the net. Lightweight Utility: This software is lightweight and will work silently in the background, and will not impact your PC efficiency. 24/7 Customer Service: You can obtain totally free 24/7 technical support from their IT experts on any product queries or computer security issues. SafeBytes has created a wonderful anti-malware solution to help you conquer the latest computer threats and virus attacks. Now you may realize that this particular software does more than just scan and eliminate threats from your computer. So if you are searching for the best anti-malware subscription for your Windows-based computer, we strongly recommend SafeBytes Anti-Malware software.

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use an automated tool and prefer to eliminate DiscoverAncestry manually, you might do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending software; in cases of web browser plug-ins, you can remove it by visiting the browsers Add-on/Extension manager. You might even want to reset your web browser settings, and also delete temporary files, browsing history, and cookies. To ensure complete removal, manually check your hard disk and registry for all of the following and remove or reset the values accordingly. Please remember that this is for skilled users only and may be challenging, with wrong file removal leading to additional system errors. Furthermore, certain malware keeps replicating which makes it tough to eliminate. You are suggested to do this process in Windows Safe Mode.
Files: %USERPROFILE%\Application Data\DiscoverAncestry_chIE %USERPROFILE%\AppData\LocalLow\DiscoverAncestry_chIE %USERPROFILE%\Application Data\DiscoverAncestry_ch %USERPROFILE%\AppData\LocalLow\DiscoverAncestry_ch %PROGRAMFILES(x86)%\DiscoverAncestry_chEI %PROGRAMFILES%\DiscoverAncestry_chEI %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\icmiidhlbncmcphhngimjmggjiionjpe %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\icmiidhlbncmcphhngimjmggjiionjpe %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\icmiidhlbncmcphhngimjmggjiionjpe %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\icmiidhlbncmcphhngimjmggjiionjpe %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\pakhopeeieecchbhooipmmgjkfajbpkl %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\pakhopeeieecchbhooipmmgjkfajbpkl Registry: HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Approved Extensions, value: 8EAFF39E-95FA-48E7-B465-74F985754E6C HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Approved Extensions, value: D9712913-5FE6-4956-B291-7A6689170736 HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\8eaff39e-95fa-48e7-b465-74f985754e6c HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\8eaff39e-95fa-48e7-b465-74f985754e6c HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\d9712913-5fe6-4956-b291-7a6689170736 HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\d9712913-5fe6-4956-b291-7a6689170736 HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar, value: 6ffa4cac-5ad4-42f5-bd18-7cd228761d1a HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry EPM Support HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry Search Scope Monitor HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry Search Scope Monitor HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry EPM Support HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry AppIntegrator 64-bit HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry AppIntegrator 32-bit HKEY_CURRENT_USER\SYSTEM\CurrentControlSet\services\DiscoverAncestry_chService HKEY_CURRENT_USER\SYSTEM\ControlSet001\services\DiscoverAncestry_chService HKEY_CURRENT_USER\SYSTEM\ControlSet002\services\DiscoverAncestry_chService HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser, value: 6FFA4CAC-5AD4-42F5-BD18-7CD228761D1A HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\DiscoverAncestry_ch
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How to Fix Htmlayout.dll Error

What Is Htmlayout.dll Error?

Htmlayout.dll is a linked library which is also known as HTMLayout. In simple words, it is an embeddable HTML layout and rendering component. htmlayout.dll is generally associated with Avast Internet Security, Bit Defender Internet Security 2011, and other similar programs. If you’re noticing that a continuous popup that reads:-
‘HTMLayout.dll cannot be loaded to properly start GUI. Therefore process cannot continue’, ‘Htmlayout.dll not found’, ‘The file htmlayout.dll is missing’,
and so on, then your system may be exposed to serious privacy and security threats.

Solution

Restoro box imageError Causes

To begin with, DLL files are shared files, and they can and do exist outside the software applications. While these files do provide benefits to software developers, once they are separated, they can only spell trouble. Hence, you start seeing the HTMLayout error, which will most probably occur at system startup, program startup, or when trying to use specific functions in a program. There are a number of reasons why the HTMLayout errors occur, and some of the common ones include:
  • The file is missing because it was accidentally deleted from the system.
  • The file was damaged by a virus and as a result, your system cannot access it.
  • The file was related to the registry and is now corrupt or obsolete.
  • The program that was related to the file was not uninstalled properly.
  • The file was overwritten by a corrupt or outdated version.
  • The spyware or malware deleted the original file and disguised it as the HTMLayout.

Further Information and Manual Repair

While the HTMLayout DLL error may sound like too much trouble, it is rather easy to resolve with a few steps. If you are getting the error because of a specific program or file, then you should reinstall to make sure the error does not pertain. For that, follow these steps:
  1. Go to Start and select the Control Panel.
  2. Click on the Add/Remove Programs icon and select the programs that show the error on the list.
  3. Select Remove/Uninstall to safely remove the program from your system.
  4. Restart the system and reinstall the program again.
This is the easy way out if the HTMLayout DLL error is occurring as a result of the file missing. However, there can be cases when the file has been tampered with by virus or registry issues. For that, the safest bet is to download Restoro. Restoro is not just another registry cleaner. Instead, it is a multi-functional PC Fixes that works as an antivirus, registry cleaner, system optimizer, and much more. What’s more interesting about Restoro is that it provides real-time results as opposed to other registry cleaners. In other words, you will actually feel a difference in PC performance and security after installing and using the program. The software is compatible with all Windows versions. So just click here and download Restoro to get rid of HTMLayout error and other issues in your system!
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Fix Windows 11 not using the whole RAM
It has been reported that there are systems out there with Windows 11 operating systems that do not use the whole RAM memory installed in the system. If by any chance you are one of the unfortunate users that has encountered this issue, fear not, we have a solution for you.

RAM memoryRun the Windows Memory Diagnostic tool

  1. Press ⊞ WINDOWS + S to open the search menu
  2. Type in Windows Memory Diagnostic tool
  3. Click on the found app
  4. Select Restart now and check for problems
  5. Wait for the tool to finish
Memory Diagnostic tool is a built-in tool in Windows, it was designed to automatically find and repair memory issues and should be your first step toward resolving this issue.

Check page file

  1. Press ⊞ WINDOWS + S to open the search menu
  2. Type in View advanced system settings
  3. Click on the search result
  4. Click on settings under performance
  5. Click on the Advanced tab
  6. Click on Change under Virtual memory
  7. Uncheck the box for Automatically manage paging file size for all drives
  8. Then select the drive and check the No paging file option
  9. Click on Set
  10. Repeat for all drives on the system
  11. Reboot the system for changes to take effect
If after reboot system still does not see and use whole available RAM, repeat this process and turn back ON paging. After you are done move to the next solution.

Modify usable RAM

  1. Press ⊞ WINDOWS + S to open the search menu
  2. Type in System configuration
  3. Click on the search result
  4. Go to the Boot tab and click on Advanced options
  5. Check the box for Maximum memory
  6. Enter the installed RAM on your system in the field box and click on OK
  7. Confirm once again on the OK and close the System configuration window
  8. Restart the system
If the provided solution has not worked, uncheck the Maximum memory checkbox and save the changes. Move to the next solution.

Change and modify the registry

  1. Press ⊞ WINDOWS + R to open the run menu
  2. Type in Regedit and press the OK button or hit ENTER
  3. Click on YES if prompted by UAC
  4. Locate the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory
  5. On the right side find and double click on the ClearPageFileAtShutdown DWORD
  6. Enter 1 under Value data and click on OK to save the changes
  7. Close the registry and reboot the system

Enable memory remapping inside BIOS

In order to do this fix, you will need to enter BIOS on your system. How entering BIOS is different from system to system depending on your manufacturer, especially if it is a laptop this step you will have to do alone. Go to your motherboard manufacturer or laptop manufacturer and see how to enter BIOS.
  1. Enter BIOS (80% of the time this can be done by pressing DEL or F12 while the system is turned ON)
  2. Locate System Agent Configuration option
  3. Select Memory Remap Feature and Enable it
Your BIOS might be different from ours and you might not have the System Agent Configuration option, in this case, go through the setting and try to locate Memory Remap Feature. If this feature is missing as well move to the next step.

Rearrange RAM modules on the motherboard

Sometimes RAM memory cannot be slotted properly or just purely switching them in slots can solve the issue. Take RAM out, clean memory slots, clean motherboard connectors for them, and place them back in a different order. If by any chance none of the methods worked, then the issue might be in the hardware itself, either memory banks themselves, motherboard, power supply, etc. If this is sadly the case, you will have to locate the issue and replace the faulty part. If you are not technical enough for this adventure, the best solution is to take a PC to a computer repair shop.
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How to Repair Windows 10 Upgrade Error Code 0x80070070 – 0x50011

Code 0x80070070 – 0x50011 – What is it?

If you’ve recently tried installing Windows 10, you might have encountered error code 0x80070070 – 0x50011 or its alternatives (error code 0x80070070 – 0x50012 and 0x80070070 – 0x60000). Whatever formats this error code presents itself in, it's usually accompanied by a barrage of other errors, as underscored on Microsoft’s official site. If you’ve encountered this error code, it simply means that your computer system might not have the required or required space to install the upgrade.

Likely, if you’ve experienced error code 0x80070070 – 0x50011, it’ll likely appear in the formats highlighted below:

  • 0x80070070 – 0x50011
  • 0x80070070 – 0x50012
  • 0x80070070 – 0x60000

Solution

Restoro box imageError Causes

At present, this Windows 10 upgrade error is triggered or caused by various factors:

  • Lack of computer resources or space
  • Virus/malware infestation
  • A clogged registry

Further Information and Manual Repair

Whilst new, not much information has been propagated regarding this error. However, there are some manual / practical steps you can take to have your Windows 10 upgrade up and running. Since the primary aspect of solving this problem is to make space on your computer system, here are some ways in which you can do so manually.

Method 1: Get more space

  • Check the current space on your computer  

Before making attempts to create space on your computer, it’s vital that you check to decipher how much free space you have available.

  • Make use of Disk Clean-up 

Since there’s a free service available on your computer to create space, why not use it and save time? If the Disk Cleanup tool is employed regularly, this will free up hard drive space and optimize your computer to work better.

  • Remove unwanted desktop apps 

There are several apps lying around on your computer that you simply don’t use, uninstall those and make space to elude error code 0x80070070 – 0x50011 or its alternatives (Code 0x80070070 – 0x50012, Code 0x80070070 – 0x60000)

  • Remove or archive files  

If you have lots of photos, media, documents (files), videos, etc, that you don’t use or will only need in the future, try cloud storage. You’ll still have those files within your possession but just not in a physical location. However, they’re still accessible. Another suggestion: If you use programs such as One Drive or Google Drive for desktop, limit your use to only the online application.

  • Add more storage

If you’re not able to implement the above steps to clear some space to accommodate your Windows 10 upgrade due to error code 0x80070070 – 0x50011, acquire more storage. This can be expanded by incorporating storage devices such as USB flash drives, CDs, cloud storage, and SD Cards.

Method 2: Scan your computer for virus/malware

If you regularly download stuff, especially software on the Internet from ‘not so secured’ sites, you might have picked up something. You might have downloaded malware or virus (along with other legit programs).

To resolve this issue, it’s advised and very important that you download a powerful antivirus and perform a complete scan of your computer system. After you’ve detected and removed the suspected malware/virus, you’ll then be able to eliminate error code 0x80070070 – 0x50011 and resume with your Windows 10 upgrade.

Method 3: Clean up your computer’s registry

If you do not clean your computer’s registry often, it could become congested or clogged by .XML files, junk files, and cookies. To resolve this problem, clean your registry by using a powerful and user-friendly tool to clean up the problem.

Click here to download Restoro.

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Configure Windows 10 to create Dump Files on Blue Screen of Death
If your Windows PC encounters an error, it will display a Blue Screen of Death or BSOD error which usually comes up for a fraction of second and creates some logs or Dumps Files as what other user prefers to call it and then boots your PC suddenly. This process usually takes place quickly that most users find it hard to get the error code and won’t probably be able to check what really went wrong with their PCs. This is where the dump files come in. They are stored internally in your computer and can only be accessed by an administrator. They are classified into 4 main types and in Windows 10 they are either:
  1. Complete Memory Dump
  2. Kernel Memory Dump
  3. Small Memory Dump (256 KB)
  4. Active Memory Dumps
Dump Files are useful as they could help you in resolving the problem and so you need to configure your Windows 10 PC to create them but first, you need to make a system restore point. This is essential as you are about to modify some system files as well as critical Windows 10 settings. There are two ways you can create Dump files – first is by modifying the settings in the Startup and Recovery and lastly is via the WMIC command line. Refer to the instructions prepared below to be guided on how you can create Dump files after any BSOD error using these options.

Option 1 – via Startup and Recovery

  • Type in “control panel” in the Cortana Search box and then click on Control Panel from the search results to open it.
  • After opening Control Panel, you need to make sure that you view the contents by their Category then click on the header link which is labeled “System and Security” or you could also right-click on the This PC icon and then click on Properties.
  • Next, select the Advanced system settings from the left panel. Once you do, a new and small window will pop up.
  • Under the newly opened window, look for the section called Startup and Recovery and then click on the Settings button.
  • And from the System Failure section, you can choose any option from the drop-down for Write debugging information such as:
    • None – this means that there is no dump file created by Windows
    • Small Memory Dump – this means that Windows will create a Minidump file on BSOD
    • Complete Memory Dump – this means that Windows will create a Complete Memory Dump file on BSOD
    • Automatic Memory Dump – this means that Windows will create an Automatic Memory Dump file on BSOD
    • Active Memory Dump – this means that Windows will create an Active Memory Dump file on BSOD
Note: The complete dump needs a page file that is allowed to be the size of the physical memory installed in your PC with a dedicated 1 MB of space for just the page header.
  • Now once you have selected the most suitable option for you, just click on OK/Apply and then exit.
  • Restart your PC to successfully apply the changes made.

Option 2 – via the WMIC command line

  • The first thing you need to do to create Dump files via the WMIC command line is to tap the Win + X keys combination or simply right-click on the Start button and then select the Command Prompt (Admin) option. You could also type in “cmd” in the Cortana search box and then right-click on Command Prompt from the results and select Run as administrator.
  • After that, type in any of the commands given below depending on your preferences so that your Windows 10 PC will be configured to create Dump Files:
    • No dump file: wmic RECOVEROS set DebugInfoType = 0
    • Small Memory Dump: wmic RECOVEROS set DebugInfoType = 3
    • Kernel Memory Dump: wmic RECOVEROS set DebugInfoType = 2
    • Complete Memory Dump: wmic RECOVEROS set DebugInfoType = 1
    • Automatic Memory Dump: wmic RECOVEROS set DebugInfoType = 7
    • Active Memory Dump: wmic RECOVEROS set DebugInfoType = 1
Note: A complete dump has to have a Page file which is allowed to be the size of the physical memory installed on your PC accompanied by a 1 MB space for just the page header.
  • Now type in “exit” in the Command Prompt to exit it.
  • Restart your PC to apply the changes made successfully.
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How to Fix dxgmms2.sys BSOD in Windows
The dxgmms2.sys file is a system driver file in Windows that is associated with the Graphics Rendering capabilities of a computer. However, this file is known to cause various Blue Screen of Death errors. Some of the culprits for these errors include issues with RAM, hard disk issues, corrupted drivers, and incompatible firmware. Despite its many causes, fixing this issue is quite straightforward so it should be easier for you to fix it. Here are some of the Blue Screen errors related to the dxgmms2.sys file:
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
  • SYSTEM_SERVICE_EXCEPTION
  • KMODE EXCEPTION NOT HANDLED
  • PAGE FAULT IN A NONPAGED AREA
  • IRQL NOT LESS OR EQUAL
If you have recently created a System Restore point prior to getting the dxgmms2.sys Blue Screen error, then you need to perform System Restore first before you further troubleshoot the problem as it might help in resolving the Blue Screen error. Refer to the steps below to perform System Restore.
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Reinstall the Graphics Card drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Graphics Card drivers listed under Display Adapters.
  • Right-click on each one of the Graphics Card drivers and select Uninstall device and then follow the next on-screen instructions given to uninstall the driver.
  • Now reboot your computer. During this time, your system will automatically reinstall the Graphics card drivers.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it. After that, you could also check if there’s a new update of the game you’re getting the issue of the black bar.

Option 2 – Try running the DirectX Diagnostic Tool

Since the dxgmms2.sys Stop error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 3 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 4 – Try to update the BIOS

Updating the BIOS can help you fix the Blue Screen error related to the dxgmms2.sys file but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 5 – Use some registry tweaks

  • Tap the Win + R keys to launch the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlGraphicsDrivers
  • From there, right-click on the right-side panel and click on New > DWORD (32-bit) Value.
  • Then set the name of the new DWORD to “TdrDelay”.
  • After that, use the next set of instructions and select the one for the Windows version you are using.

32-bit Windows:

  • Choose the DWORD (32-bit) value.
  • Then type in “TdrDelay” as the name and hit Enter.
  • After that, double click on TdrDelay and add “10” as its value and click OK. This will set the response time for your GPU to be 10 seconds.

64-bit Windows:

  • Select the QWORD (64-bit) value.
  • Next, type in “TdrDelay” as the name and hit Enter.
  • Double click on TdrDelay and type in “10” as its value data and click OK.
  • Restart your computer to apply the changes made.

Option 6 – Disable the Sleep Functionality

You might also want to disable the Sleep Functionality as it could be the reason why you’re getting the Blue Screen error. There are times when the graphics card’s drivers are being used in the background and if the display goes to sleep and is awakened, it may cause a Blue Screen error. To fix it, you can prevent your computer from going into Sleep mode.

Option 7 – Try to run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that might help you fix any Blue Screen errors related to the dxgmms2.sys file. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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