Fix Boot Configuration Data error 0xc0000185

As you know, the internet has changed the world immensely. Nowadays, JavaScript is pushing the modern web ahead. One of the things that make these experiences with the internet seamless and with less clutter is redirection. It is often used on web pages and there are times when a user is prompted about them and most of the time, we barely notice them. However, there are also instances when things can go wrong with redirects as they could become a loop that could mess things up. And since the browser takes a lot of system resources, redirection can result in a poor user experience. That’s why in this post, you will be guided on how you can stop these automatic redirects on browsers such as Microsoft Edge, Google Chrome, and Mozilla Firefox, on your Windows 10 computer. To get started, refer to each one of the options provided below to stop automatic redirects in Microsoft Edge, Google Chrome, and Mozilla Firefox.

Option 1 – Configure the browsers to stop pop-ups and deceptive contents

There are a lot of browsers with built-in settings that allow users to stop pop-ups and deceptive content. To configure these settings, refer to these steps:

• Microsoft Edge:

  • Click on the three horizontal dots icon or the menu button.
  • Next, click on Settings and select Privacy & Security from the left side navigation.
  • After that, scroll down on the right-side panel and look for Block pop-ups and Windows Defender SmartScreen and then turn their toggle buttons to On.

• Google Chrome:

  • Open Google Chrome and click on the three vertical dots icon for the menu located in the top right corner of the browser.
  • Next, click on Settings and scroll down until you see the Advanced option. Click on it to open the Advanced Settings.
  • Now scroll down until you reach the Privacy and Security section and look for the Safe browsing option and turn its toggle button to On.

• Mozilla Firefox

  • Open Mozilla and click on the three horizontal lines icon for the menu button located in the top right corner of the browser and click on Options.
  • Next, go to the Settings section and click the Privacy & Security tab and scroll down and then click on Permissions.
  • From there, make sure that the Block pop-up windows checkbox is checked.
  • Finally, scroll down until you reach the Security section and make sure that the checkbox for the Block dangerous and deceptive content is checked.

Option 2 – Try to reset Winsock, TCP/IP & Flush DNS

To stop redirects, you can also reset Winsock and the TCP/IP as well as flush the DNS cache. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 3 – Edit your Hosts File

• Tap the Win + R keys to open then type in %WinDir% and then click OK.
• Go to System32/drivers/etc.
• Open the host file using Notepad.
• Delete all the suspicious entries.
• After that, save the changes you’ve made and close the file.

DuckDuckGo has risen in the public eye as a private search engine offering searches without tracking. A less known fact about DuckDuckGo is that they have their own browser, well they have it for the Android platform and it was stated that it is coming for desktops soon.

People were excited for this new browser for a few reasons, one of them being privacy and another that it is built from scratch, not using existing chromium runtime that assured users that privacy is the main focus. Still, lately, things got a little out of control. Duckduckgo is under fire from users since a security researcher has discovered that there is an exception for Microsoft trackers inside Browser.

The main feature of their browser is that it blocks tracking scripts and most online advertising with the goal of preventing servers from collecting data about your online behavior. Of course, tracking protection is never 100% effective since it requires a lot of manual labor from people to add sites and links to blocklists but it was discovered that DuckDuckGo has a defined exception in the browser for Microsoft owned ad networks and tracking scripts giving them free pass even when they are related to privacy compromisation.

Zach Edwards first pointed out the exception in a series of tweets, after noticing DuckDuckGo on iPhone and Android wasn’t blocking LinkedIn and Bing advertisements on Facebook’s Workplace site.

You can capture data within the DuckDuckGo so-called private browser on a website like Facebook's https://t.co/u8W44qvsqF and you'll see that DDG does NOT stop data flows to Microsoft's Linkedin domains or their Bing advertising domains.

iOS + Android proof:
👀🫥😮‍💨🤡⛈️⚖️💸💸💸 pic.twitter.com/u3Q30KIs7e

— ℨ𝔞𝔠𝔥 𝔈𝔡𝔴𝔞𝔯𝔡𝔰 (@thezedwards) May 23, 2022

DuckDuckGo’s CEO and founder, Gabriel Weinberg, replied with his own series of tweets.

Most of our other protections also apply to MSFT-owned properties as well. This is just about non-DuckDuckGo and non-Microsoft sites, where our search syndication agreement prevents us from stopping Microsoft-owned scripts from loading, though we can still apply protections post-load (like 3rd party cookie blocking). We are also working to change that.

DuckDuckGo says it uses over 400 sources for search engine results, including the company’s own web crawler, but typical link results are sourced most commonly from Bing. According to Weinberg, DuckDuckGo’s ability to use Bing search results depends on a carved-out exception for Microsoft’s ads in the mobile browser. A representative from DuckDuckGo told that third-party cookies from Microsoft services are still blocked.

Of course, the main aim and campaign of DUckDuckGo's rise was private search and private browsing so this kind of news did not go well among long supporters. The latest statement from them is as follows:

We have always been extremely careful to never promise anonymity when browsing, because that frankly isn’t possible given how quickly trackers change how they work to evade protections and the tools we currently offer. When most other browsers on the market talk about tracking protection, they are usually referring to 3rd-party cookie protection and fingerprinting protection, and our browsers for iOS, Android, and our new Mac beta, impose these restrictions on third-party tracking scripts, including those from Microsoft.

What we’re talking about here is an above-and-beyond protection that most browsers don’t even attempt to do — that is, blocking third-party tracking scripts before they load on 3rd party websites. Because we’re doing this where we can, users are still getting significantly more privacy protection with DuckDuckGo than they would using Safari, Firefox and other browsers. This blog post we published gets into the real benefits users enjoy from this approach, like faster load times (46% average decrease) and less data transferred (34% average decrease). Our goal has always been to provide the most privacy we can in one download, by default without any complicated settings.

The Motitags toolbar browser add-on was created by Mindspark Inc. and is compatible with Internet Explorer and Mozilla Firefox. It claims to enhance users’ Internet browsing experience by enabling smileys within popular email clients such as Gmail, Yahoo!, AOL, and Outlook Live. While such added functionality may seem useful, Internet users should be aware that this browser plugin is categorized as a Browser Hijacker due to its behavior.

When installed this extension changes your default search engine, the home page, and new tab to MyWay.com, and while installed it gathers user browsing data and sends it back to Mindspark servers. This data is later used to inject additional unwanted ads into the user’s browser search results.

About Browser Hijackers

Browser hijacking is actually a type of unwanted software program, often a web browser add-on or extension, which then causes modifications in the web browser’s settings. Browser hijacker malware is developed for a number of reasons. These are generally used to force hits to a specific website, manipulating web traffic to generate ad revenue. It could seem harmless, but the majority of these websites aren’t legitimate and could pose a serious threat to your online safety. In a much worst case, your internet browser could be hi-jacked to open up your computer to a host of additional computer infections.

How one can identify a browser hijack

There are several signs of browser hijacking. Here are a few of them: the home page of your browser is changed unexpectedly; you get re-directed to websites you never intended to visit; the essential web browser settings are altered and unwanted or unsafe resources are added to the trusted websites list; discover new toolbars that you didn’t add; endless pop-up adverts show up and/or your web browser popup blocker is disabled; your browser gets sluggish, buggy, crashes frequently; you can’t navigate to certain internet pages, for example, security software related websites.

So how does a browser hijacker infect a computer?

Browser hijackers infect computers via malicious email attachments, downloaded infected files, or by going to infected sites. Many internet browser hijackings come from add-on software, i.e., toolbars, browser helper objects (BHO), or plug-ins added to browsers to provide them extra capabilities. Browser hijackers sneak into your pc in addition to free software application downloads that you unwittingly install along with the original. An example of some infamous browser hijacker includes Babylon, Anyprotect, Conduit, SweetPage, DefaultTab, RocketTab, and Delta Search, but the names are often changing. Browser hijacking can bring about severe privacy problems and also identity theft, affect your browsing experience by taking control over outgoing traffic, drastically slows down your PC by consuming lots of resources, and result in system instability also.

Getting rid of browser hijackers

Some browser hijacking could be easily stopped by discovering and eliminating the corresponding malware program through your control panel. But, most browser hijackers are difficult to eliminate manually. No matter how much you try to eliminate it, it can return over and over. Rookie PC users should not try for the manual form of removal, since it needs thorough computer knowledge to perform fixes on the system registry and HOSTS file. Professionals always recommend users to remove any malware including browser hijacker with an automatic removal tool, which is easier, safer, and quicker than the manual removal technique. Safebytes Anti-Malware has a state-of-the-art anti-malware engine that will help you stop browser hijacking in the first place, and clean up any existing issues.

What To Do If You Cannot Download Safebytes Anti-Malware?

Malware could potentially cause all sorts of damage once they invade your computer, starting from stealing your private details to erasing data files on your computer system. Some malware sits in between your computer and your internet connection and blocks some or all sites that you would like to visit. It might also prevent you from installing anything on your PC, particularly anti-virus programs. If you’re reading this, you probably have infected by malware that prevents you from downloading a computer security program such as Safebytes Antimalware on your PC. There are a few options you could try to get around with this particular obstacle.

Install in Safe Mode

If the malware is set to load automatically when Windows starts, entering Safe Mode could block this attempt. Only minimal required programs and services are loaded whenever you start your personal computer in Safe Mode. To start your Windows XP, Vista, or 7 computers in Safe Mode with Networking, please do as instructed below. 1) At power on/start-up, press the F8 key in 1-second intervals. This would conjure up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking with arrow keys and press Enter. 3) When you are into this mode, you will have online access again. Now, get the virus removal application you want by using the web browser. To install the program, follow the directions within the setup wizard. 4) Right after the software is installed, allow the scan run to eliminate viruses and other threats automatically.

Use an alternate web browser to download security software

Malicious code could exploit vulnerabilities on a particular internet browser and block access to all anti-virus software sites. The most effective way to avoid this issue is to choose a web browser that is renowned for its security features. Firefox contains built-in Malware and Phishing Protection to keep you safe online.

Install security software on a USB drive

To effectively eliminate the malware, you need to approach the problem of installing an anti-virus software program on the infected PC from a different angle. Follow these steps to run the antivirus on the affected computer. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a virus-free computer system. 2) Plug the pen drive into the uninfected computer. 3) Double click on the downloaded file to open the installation wizard. 4) Choose the USB stick as the destination for saving the software file. Follow the instructions on the screen to finish up the installation process. 5) Disconnect the flash drive. You may now use this portable anti-malware on the infected computer. 6) Double-click the anti-malware program EXE file on the USB flash drive. 7) Run Full System Scan to detect and get rid of all sorts of malware.

Benefits and Features of SafeBytes Security Suite

To protect your laptop or computer from many different internet-based threats, it is very important to install an anti-malware program on your PC. However, with so many anti-malware companies in the marketplace, nowadays it’s difficult to decide which one you should obtain for your laptop. A few are very good ones, some are ok types, and some are simply just fake anti-malware applications that could damage your computer themselves! When looking for an anti-malware program, pick one which gives reliable, efficient, and total protection against all known viruses and malware. One of the highly recommended software by industry analysts is SafeBytes Anti-Malware, a popular security application for Microsoft Windows. Safebytes is one of the well-established computer solutions companies, which provide this complete anti-malware software. Using its cutting-edge technology, this application can assist you to eliminate multiples types of malware such as viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers.

SafeBytes possesses a variety of wonderful features that can help you protect your laptop or computer from malware attack and damage. Below are some typical features found in this application:

World-class AntiMalware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal application can find and remove numerous stubborn malware threats like browser hijackers, PUPs, and ransomware that other typical anti-virus applications will miss. Real-time Threat Response: SafeBytes gives complete and real-time security for your computer. They’re extremely effective in screening and getting rid of numerous threats since they’re regularly improved with the latest updates and alerts. “Fast Scan” Features: Safebytes Anti-Malware, using its enhanced scanning engine, provides ultra-fast scanning which can quickly target any active online threat. Website Filtering: Through its unique safety ranking, SafeBytes notifies you whether a site is safe or not to visit it. This will ensure that you’re always certain of your online safety when browsing the internet. Light-weight: The program is lightweight and can run silently in the background, and will not have an effect on your PC efficiency. 24/7 Premium Support: SafeBytes provides you with 24/7 technical support, automatic maintenance, and software upgrades for the best user experience. Simply put, SafeBytes has developed a meaningful anti-malware solution that is aimed to protect you against various malware. Malware issues can become a thing of the past when you put this tool to use. So if you’re seeking the very best malware removal application out there, and when you don’t mind shelling out a few bucks for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove Motitags without using an automated tool, it may be possible to do so by removing the application from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. Additionally, it is advised to factory reset your web browser to its default state to fix corrupt settings. Finally, check your hard drive for all of the following and clean your computer registry manually to get rid of leftover application entries after uninstalls. Please remember that only advanced users should try to manually edit the system files simply because removing any single vital registry entry leads to a serious issue or even a PC crash. Moreover, certain malicious programs have the capability to defend against its removal. Carrying out this in Safe Mode is recommended.

If you see the following error message in the File History tab of the File Recovery utility of the Windows Backup module in your Windows 10 computer, read on as this post will guide you in fixing it with the help of two potential fixes.

“An internal error has occurred: The specified resource name cannot be found in the image file. (0x90070716).”

You can also encounter this error when you run the System Image Backup function. As mentioned, you can resolve this error using two potential fixes namely checking the status of the Windows Backup Service and checking the settings in the Windows Registry. For more details, refer to the instructions provided below but before you proceed, it would be better if you create a System Restore point first.

Option 1 – Try checking the status of the Windows Backup Service

• First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
• After that, you will see a list of services and from there, look for the Windows Backup Service and double click on it to open its Properties.
• Then check if its Startup type is set to Disabled. If it is, then change it to “Manual”. Note that this service is essential as it provides backup and restores capabilities.
• Now click on the Apply and OK buttons to save the changes made and then restart your computer. Check if the error is now gone.

Option 2 – Try checking the Registry setting of Windows Backup

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and tap Enter to open the Registry Editor.
• After opening the Registry Editor, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsBackup
• From there, look for DWORDs named “ValidConfig” and “ValidSystemImageBackup” located in the right-side panel.
• Once you found them, delete them or set both of their values to “0” and make sure that the base is Hexadecimal and click OK.
• Now exit the Registry Editor and restart your computer to apply the changes made.

Lately on EA forums question has appeared on what to do when Origin client does not load library. It seems that the latest update for the Origin client has brought some issues as not properly showing one library which appears empty. Do not worry, we have a solution for you, several to be precise and it will fix the issue guaranteed. It is advisable to try solutions in order how they are presented since they go from the most simple and fastest and most common ones.

1. Delete the cache

   Close origin client completely Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %ProgramData%/Origin and press ENTER Go into the Origin folder Delete all files and folders except the LocalContent folder Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %AppData% and press ENTER Delete the Origin folder In the address bar click on AppData Go into the local folder Delete Origin folder Reboot your PC

2. Clear the temporary files

   Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %AppData% and press ENTER Go into the roaming folder Delete Origin folder Go to the AppData folder and delete the Origin folder from there also Reboot system

3. Try Windows built-in tools to check compatibility

   Locate where Origin is installed and right-click on the executable file Click on properties Go to the compatibility tab Click on Run the compatibility troubleshooter and follow on-screen instructions

4. Update Origin

   Rarely this is the case but check manually to see if you can update your Origin client. Sometimes due to network issues client does not update automatically and can cause this strange behavior.

5. Add origin as an exception to antivirus and firewall

   Not rarely game clients can be detected as some form of malicious software and antivirus along with firewall can automatically block it. Go to your security software settings and add it as the exception.

6. Reinstall Origin

   If everything else fails, reinstall the Origin client

Microsoft office has set itself as one of the most used and best suites for business use and MS Word as the most widely used word processor. But how even best are not immune to some small bugs and unexpected behaviors so is not Word. Word has stopped working is probably know to a wide audience of its users, I think I could safely say that each Word user has experienced this error at least once, luckily the error is not anything to worry about since it is an easily fixable issue.

Try automated solutions

There are some fully automated solutions that could fix any PC issues, some are available in free versions. If you prefer to do things manually however keep on reading and follow the instructions below.

Manual FIXES:

1. Update MS Word

   Make sure that you are running the latest build of Word in order to eliminate all bugs and to have a smooth running experience. Go to File > Account > Product Information > Update Options and click Enable Update and then select Update Now.

2. Check the file

   Corrupted files can cause this crash and this error, try opening another text file inside the Word to eliminate file corruption.

3. Run Word in safe mode and disable add-ins

   Did you know that MS Word has a safe mode like Windows? In this safe mode, Word will boot up just the application without any add-ins installed and in this environment, you can start one add-in by one to see which one is causing the issue. Press ⊞ WINDOWS + R to open the run dialog Inside run dialog type in winword /safe followed by ENTER to run Word in safe mode If MS Word works fine in Safe mode, disable all COM Add-ins (while being in safe mode) and restart Word. Re-enable the add-ins one at a time to identify the problematic one. Click on File and then on Options Click on Add-Ins from the options list Select COM Add-ins from the drop-down menu and click on Go Uncheck all the add-ins and click OK to confirm Close the Dialog Box and MS Word. Now try running MS Word normally and see if it works Repeat steps to enable the add-ins, one at a time, and check which add-in is causing this error

4. Repair Word installation

   Press ⊞ WINDOWS + R to open the run dialog In run dialog type in control panel and press ENTER Inside Control Panel click on Programs and Features Locate and click on Microsoft Office to select it Once selected click on change located on top of the application list Once Office Windows loads click on Repair Wait for the process to finish

5. Reinstall MS office

   If all the previous solutions failed next step would be to completely uninstall MS Office and install it again once the old one has been completely removed from the system. Go to the control panel as explained in the previous step and select Office Instead of Change this time click on uninstall and follow on-screen instructions Once uninstall is finished, install a new copy of MS Office.

Microsoft has been bringing new lock-screen features with every iterative feature release of Windows 10 in order to improve user experience. However, Windows 10 users have different opinions regarding it. Some users are pleased with it while some users simply do not like it. So if you are one of the users who seem to not approve of this feature, read on as this post will be about enabling or disabling the Console Mode sign-in feature in Windows 10. Before you proceed, take note that you will not be able to use your mouse pointer in this Consol Mode login screen and you can only use your keyboard to navigate around various options. You might also want to create a System Restore point just in case. To enable or disable the Console Mode sign-in in your Windows 10 computer, refer to the given steps below. Step 1: Tap the Win + R keys to open the Run dialog box. Step 2: Then type in “Regedit” in the field and tap Enter to open the Registry Editor. Step 3: Next, navigate to the following registry path:

ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionAuthenticationLogonUITestHooks

Step 4: From there, look for a DWORD named “ConsoleMode”. If you don’t see this DWORD, you can just create a new DWORD and name it as “ConsoleMode” and make sure that its base is set to Hexadecimal. Step 5: After that, double click on ConsoleMode and change its value to “0” to disable it and “1” to enable it. Step 6: Now restart your computer to apply the changes made. Like pointed out, you can only use your keyboard when you’re in the Console Mode login window or screen. You can just use the ESC button to go back to the menu while you can utilize the arrow keys so you can go through the options that are mostly vertically arranged and the Enter key to select an option. In the Console Mode, sign-in using the Passwords and PINs worked efficiently.

Error Code 8024402C – What is it?

When upgrading to Microsoft Windows 10, some users may encounter Error Code 8024402C. This error, while attempting to update, is a result of five possible issues. The error code itself is not a critical concern, yet while the error is occurring, users will not be able to upgrade their Windows software. As with any Microsoft error code, even if it is not critical, it is recommended that the error be addressed sooner rather than later. An insignificant error now could lead to a larger, more catastrophic error later on. Common symptoms include:

• A dialog box appears with the Error Code 8024402C when attempting to upgrade to Microsoft Windows 10.
• Your current version of Windows is unable to recognize the need for an update to Microsoft Windows 10.

Solution

Error Causes

As previously stated, there are five major reasons why error code 8024402C occurs.

• An erroneous character in the proxy override settings
• A wrongly configured firewall is preventing the update from taking place.
• Attempting to access the Windows 10 update through a VPN (Virtual Private Network) connection.
• Workstations that operate behind a corporate ISA server.
• A corporate network system that does not have auto proxy enabled.

The sooner these known causes are addressed, the sooner you will be able to successfully upgrade to Microsoft Windows 10.

Further Information and Manual Repair

Microsoft Support posits four different resolutions to these known error code 8024402C issues. Some of these methods will be more comfortable for at-home users than others. If you are experiencing this issue in a corporate or business setting, it may be better to have your IT tech or department attempt the methods.

Method 1:  When your firewall is causing the issue.

1. Access your firewall software.
2. Specifically, look into the settings associated with your firewall.
3. Make sure that the following three websites are listed as exceptions to your firewall or proxy.

• https://*.windowsupdate.microsoft.com
• http://download.windowsupdate.com
• http://*.windowsupdate.microsoft.com

4. If any of these websites are missing from your firewall list, add them to the list.
5. Restart your Microsoft Windows 10 update.

Method 2: For an erroneous character in the proxy override settings.

1. Open internet explorer, if you use another program to access the internet, you will still need to use internet explorer for this solution.
2. Open your internet explorer tools window.
3. Click on internet options.
4. Choose the connections tab.
5. Select LAN settings.
6. Choose the Advanced option.
7. Delete anything that appears in the exceptions section.
8. Closeout of internet explorer.
9. Click on your start button.
10. Select RUN and type CMD into the field, press ENTER.
11. This will access the command prompt screen. Type “proxycfg -d” and press ENTER.
12. Type the command “net stop wuauserv” and press ENTER.
13. Finally, type “net start wuauserv” and press ENTER.
14. Now you have cleared your proxy cache. Access the Microsoft Windows 10 update again to download.

Method 3: If a VPN connection is causing error code 8024402C.

1. Disconnect from your VPN connection, thus connecting directly to the internet without a proxy or network.
2. Retry the Microsoft Windows 10 update.
3. After the update is successful, reconnect to the VPN network.

Method 4: Use this is an ISA server is in place at your networked business site.

1. Access the ISA firewall client option. From here your goal is to initiate the ISA server automatic detection feature.
2. From the control panel, select the firewall client option.
3. Choose the configure option.
4. Check the box next to “automatically detect firewall server”.
5. Select the “update now” button.
6. Click the OK button.
7. Restart your Microsoft Windows 10 update.

Again, not all of these methods are meant for computer users who do not usually explore and change software settings of this nature. If you do not feel comfortable with any of these methods, you can opt to download and install a powerful automated tool to repair Windows error code 8024402C.

There are cases when your Windows 10 PC can encounter an issue where it gets stuck and will display a message that says, “Preparing Security Options”. If this is happening to your Windows 10 PC, you won’t be able to use your keyboard or even mouse and your screen will only be stuck on the screen as mentioned above. As your computer is still stuck, you will be left with no choice but to shut it down and restart it. Tap the F11 key as soon as your PC powers on. This will take you to the Advanced Startup options where you can carry out some steps. If it still didn’t work, you have to boot your Windows 10 PC into Safe Mode and then try out the troubleshooting options below.

Option 1 – Try using System Restore

You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Uninstall the Windows Updates you’ve installed recently

The issue could be caused by Windows Updates so you need to check if it’s indeed the case. The best way you can do so is via Safe Mode.

• Boot your PC into Safe Mode and then tap the Win + I keys to open Settings.
• After that, click on Update and Security and then select Windows Update from the left side menu column.
• Next, select the “View installed update history” option on the right-side column and click on Uninstall Updates which will open a window that will show the list of all the installed updates on your PC.
• From there, select the update you want to uninstall and click the Uninstall button located in the lower right corner of the window.

Option 3 – Try disabling the Fast Startup

• Boot your PC into Safe Mode.
• Then tap the Win + R keys to open the Run dialog box.
• Next, type in “control” to open Control Panel.
• After that, select Hardware and Sound and click on Power Options.
• Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
• Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
• Now restart your PC and check if the problem’s fixed.

Option 4 – Try running both the SFC scan and CHKDSK utility

You can do both SFC and CHKDSK using Safe Mode and Advanced Startup options. For Advanced Startup options, click on the Command Prompt option and proceed with the steps. And if you have booted your computer into Safe Mode, follow these steps:

• Tap the Win + X keys or right-click on the Start button and click Command Prompt (admin).
• After that, type in this command and tap Enter to run the System File Checker or SFC – “Sfc /scannow”.
• Alternatively, you can use this command instead if the previous command didn’t work – “sfc /scannow /offbootdir=c: /offwindir=c:windows”.
• Wait until the SFC scan is done with the process and then restart your PC.
• Next, run the CHKDSK utility and once it’s done checking your disk for errors and then reboot your PC to save the changes made.

Option 5 – Try resetting Windows 10

You can reset your Windows 10 PC using either the Advanced Startup Options or by booting into Safe Mode.

• Tap the Win + I keys and go to Update and Security > Recovery.
• Then click on Get Started under the Reset this PC section.
• After that, follow the on-screen instructions with how you want to reset your PC and what files and settings you want to revert.
• Then it will reset your PC by reinstalling it

Option 6 – Try to rename the SoftwareDistribution folder

In this option, the Command Prompt is supposed to be like the one in option 4. You can use both ways there to open the Command Prompt.

• Open an elevated Command Prompt as admin and type in the commands below and tap Enter right after you typed in each one of them
• net stop wuauserv
• net stop bits
• rename c:windowsSoftwareDistribution SoftwareDistribution.bak
• net start wuauserv
• net start bits

Note: You can also rename the SoftwareDistribution folder to “SoftwareDistribution.bak” or “SoftwareDistribution.old” after you boot your PC into Safe Mode.

Option 7 – Try rebuilding BCD

Rebuilding the BCD can help you in fixing the stuck Windows 10.

• You can start by booting into the installation environment for Windows 10 from an installation media.
• After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
• Next, select Command Prompt and type in the commands below one by one, and tap Enter right after you do so.
• exe /FixMbr
• exe /FixBoot
  • exe /RebuildBcd

If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem. A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:

• First, go to Settings > Devices > Printer and Scanners.
• After that, select the printer and select the Remove Device option.
• Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.

• Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
• Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
• From there, right-click on the “StillImage” registry key and delete it.
• After that, exit the Registry Editor and restart your computer.
• Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.