Fix An unspecified error 0x800700b7

Upgrading your Windows 10 computer does not always go smoothly and you often encounter not just one but various errors so, in this post, we are going to cover several Windows 10 upgrade errors such as 80240020, 8007002C, 80246007, 80070004. All these upgrade errors are related to the Windows Update folder. Thus, you need to clear the Software Distribution folder, repair the System Image and fix System Health in order to resolve all these Windows 10 Upgrade errors. Before you get started on the steps to resolve these tons of errors, you have to disable your security program for the meantime, disconnect your peripherals, remove USBs connected to your PC and then make sure that your PC is connected to the main power supply. Once you have everything covered, carefully follow the options given below.

Option 1 – Delete Windows 10 Update Files in the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits

• After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
• Next, go to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

• Now Open Settings and check for Windows Updates. Windows 10 should begin the download right away.

Option 2 – Try using the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.

DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Note: The Windows Upgrade error, with error code 80240020 is an expected error message that happens when the upgrade requires customer user action. Thus, you need to do the following steps to resolve this particular Windows Upgrade error.

• Tap the Win + R keys to open the Run dialog box.
• Then type “regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdate
• Now right click on WindowsUpdate located in the left pane and then create a new key and name it as “OSUpgrade”
• Next, right-click in an empty space in the left pane and create a new DWORD and name it “AllowOSUpgrade” and enter “1” as its value.

Option 3 – Try running the Windows Update in a Clean Boot State.

Putting your PC in a Clean Boot state can also help you install Windows Updates or Upgrades without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

We have all experienced Windows errors over time and that can range from simple ones that will do very little to no harm and can be even system breaking making us lose our work or completely making the PC unusable. No one likes them but they happen, and usually, they happen once we least expect them.

No matter how frequent and unpleasant they might be there are ways to keep them at the minimum and even avoid them.

We will discuss steps that you can take in order to do this, simple tips and guides on how to keep your computer in top form and eliminate not just Windows, but any kind of errors altogether.

Keep your hardware clean

Believe it or not, some serious Windows errors like the dreaded blue screen of death can come from hardware issues not from the software at all. It is very important to keep your computer clean and with enough air flow so it can function properly.

Not so far ago we had an article about cleaning your hardware detailing what and how to do it. Here is a link to the article: https://errortools.com/windows/cleaning-your-pc/

Do not keep applications you are not using

Keeping applications on the drive might seem harmless but sadly that is not the case. Some applications have a certain impact on the system itself after all most of them are tweaking registry entries in Windows and sometimes having too many applications means an increased possibility of conflict over certain resources even when they are not running.

Some applications like adobe creative suite, for example, will have certain services always running in the background, and more of these kinds of applications you have, more services, more places for unexpected errors when they collide. Some of them will also install certain dependencies that could be problematic.

The general idea is: if you are not using it, uninstall it and you will be safer and more resilient to errors inside OS.

Do not use pirated or cracked software

Besides moral and law implications that using pirated or cracked software might bring you there are also certain other things that might be problematic. Certain "free" software might come packet with some problematic malware, for example, it is not uncommon for attackers to use some popular software to pack their malicious application with it.

Other things might be wrong and incomplete tweaking with application in order to bypass security and thus bringing some instability due to scripts needed to run in order to achieve this goal.

Keep your drivers updated

Errors can also come from old drivers or bad drivers, device manufacturers are not all-knowing and perfect, and sometimes drivers can wreak havoc on the system. Having updated drivers can minimize any kind of unexpected behaviors inside the operating system making it more stable and reliable.

You can check your driver version in the control panel inside the Windows OS and then compare it to the ones found on the manufacturer's site, if there are newer available it is recommended to download and install them,

Keep software updated

Applications can have bugs, and bugs can lead to certain errors both in the system and when using the app as well. It is in your best interest to get the latest patch or newer version of the software in order to avoid these unpleasant experiences.

Also, certain codecs and extensions that are installed directly in Windows can also have some unpredictable behavior, updating is the best solution to keep them in line.

Keep Windows updated

Same as with drivers and applications, Windows itself is not immune from bugs and some unpredictable issues. Luckily Microsoft is always working on fixes and features of Windows but in order to actually have benefited from that work, you will need to keep Windows updated. Sometimes a bad update can introduce some errors but you can always roll back to the previous and wait for them to fix everything and then download them all.

Check the health of your hardware regularly

Hardware components have their life cycle, more quality ones tend to last longer but eventually, they will reach the end of their lifecycle. There are a lot of testers for various components in your computer that can check different things and provide you with information about the state of your components.

If you are on Windows 11, Microsoft has included a basic health app inside OS, just type PC health check in search and start the app. For some more detailed information and advanced checks, you will have to use a custom application. There are plenty of them specialized for single components like RAM, SSD, etc. A simple google search with providing you with top results and most of them are free for personal use.

Remember, a faulty component or component that is reaching its life cycle can produce many errors inside the operating system.

Error Code 1627 - What is it?

Error Code 1627 is a type of HP printer installation error. It usually occurs when you try to install an HP printer on your PC. The error code 1627 pop-up hampers your ability to install an HP printer successfully. This error code is usually displayed in the following format:

Installation Error: Call to Driver Package Install returned error 1627 for package C:ProgramFilersHPHP deskjet 2510 seriesDriver storePipelinehpvplog.inf

Solution

Error Causes

Like every device installed on your PC, printers also need software called drivers to function on Windows Operating System. Although Windows supports several computer devices since many drivers are already installed in Windows but there are some devices that do need additional software to get started and operate smoothly on Windows such as Hewlett-Packard HP printers. Installing a Hewlett-Packard printer driver is slightly more time-consuming and complex than any other driver. Causes for HP printer installation usually include:

• Driver issues
• Bad Registry Keys

Though this is not a fatal error, it is still advisable to fix it right away to avoid inconvenience.

Further Information and Manual Repair

To resolve this error on your PC, you don’t necessarily have to hire a professional and spend hundreds of dollars in repair. The good news is that HP Installation error code 1627 is quite easy to fix. Here are some of the best and proven DIY methods to resolve error code 1627:

Method 1 - Uninstall and then Reinstall HP Printer Driver

HP printer installation errors can occur due to driver issues.  If the driver is not installed properly or is outdated, you will never be able to install an HP printer on your PC successfully. Therefore to solve this issue, first, make sure the driver used for printer installation is up to date. If it is outdated, then update it. On the other hand, if the printer driver is up to date but not installed properly then reinstall it. In both situations, first, you must uninstall the driver. Uninstalling the previous installation will help you clean the system. Once the system is clean you can reinstall the HP drivers again. To uninstall, go to the start menu and then the control panel. Now go to the Add/Remove program option and uninstall the driver. To activate changes, reboot your PC. Now install the updated version again.

Method 2 - Clean the Registry

If the printer software installation fails while updating, then this means the removal of the failed software was not successful. It may not show up in the Control Panel program list. This means the entries of the failed software are still present in the registry of your PC. In this scenario, you need to clean the registry and remove the bad entries from there to successfully install the HP printer driver on your system. Though this can be done manually this can be both time-consuming and slightly challenging if you are not technically sound. Therefore, to remove bad entries from the registry in seconds in just a few clicks download Restoro. This is a user-friendly PC Repair Tool deployed with a powerful registry cleaner. The registry cleaner scans your entire PC, detects and removes all bad entries and files corrupting the registry right away. Once the registry is cleaned, you can try installing the printer driver again. This is most likely to resolve the issue. Click here to download Restoro.

Method 3: Locate and Install the Driver

As was pointed out, you might need to reinstall the printer driver again. Using DriverFIX, you'll be able to automatically update your computer system and install the drivers your computer needs to operate smoothly.

It really sucks when you can’t fully enjoy the newest version of your favorite OS.

Windows 11 is still relatively fresh and consequently has some annoying little bugs that really ruin our experience. The good news is that you’re not alone and most of them are easy to fix.

Here are 5 commonly reported Windows 11 issues and what you can do to get rid of them.

1. Windows 11 audio problems

One of the absolute most irritating things in the world is struggling with the sound on your computer. Windows 11 users have reported facing the issue of low or no sound. If you’re currently experiencing the same frustration, you can be relieved. Chances are fixing it will only take a few minutes.

The first thing to check would be whether you accidentally muted your device by pressing the mute button on your keyboard. Yes, we know it sounds a lot like the old “have you tried turning it off and on again?” But it’s important to leave no stone unturned, and the most obvious things are usually the ones we easily overlook.

Moreover, if you have several audio output sources, check whether the right one is selected. You can do this via the Action Center or through Settings. If you want to use the same source every time, we also recommend you set it as the default one.

It’s also important to have a good, up-to-date audio driver. More often than not, this will be the true cause of your audio struggles. Make sure to update your driver, and if that doesn’t work out, you can always un- and reinstall it or install a different one. 

Lastly, if all attempts remain unsuccessful, run the audio troubleshooter to figure out what’s actually going wrong.

2. Unable to find files

Such a powerful new operating system, yet it can’t seem to do the simplest thing imaginable? The File Explorer not responding on Windows 11 is one of the most frustrating and most common problems with Microsoft’s newest iteration of its awesome OS.

However, 9/10 times it can be fixed by simply restarting your PC. You could also try killing the Windows Explorer process in the Task Manager and then rerunning it.

If these don’t help, check whether there are any pending Windows 11 updates. A single missing update can compromise your PC’s functionality, so always make sure to install them all on time. 

Should none of that work, then there are other ways to solve the File Explorer problem. However, then the issue is probably a bit deeper and it’s no longer in the ‘easy fix’ territory.

3. Start menu not working

Just like the File Explorer, the Start menu is a fundamental element of your OS. So, it’s only natural that its malfunction grinds your gears. It may be more customizable than on previous Windows versions, but it doesn’t always work smoothly. 

If you’re facing the so-called Start menu critical error, there are a few things this could be caused by. Usually it means you turned off your system while an important update was still being installed, there is a corrupt file on your PC, or Windows forcefully stopped a program. 

Whatever the reason, the solution should be pretty simple. Try the basic steps: restarting your File Explorer (like we explained above) and signing out and back into your account. If that doesn’t do anything, you may want to try uninstalling third-party start menu apps (if you have any), since they can interfere with your default programs’ functionality.

Now, those are the easy fixes. If you get nowhere with them, you might need to identify the root cause and search for more complex solutions than that.

4. Snipping tool not working

Our beloved screenshot tool was introduced with Windows 10 and Microsoft decided to keep it. However, you were probably just as disappointed as us when you tried to run it and failed. 

Normally, this can be fixed by installing the latest Out-of-band (OOB) update, or even pending updates in general. Even if your system appears to be up-to-date, run the checker just in case.

Another cool thing Windows 11 lets you do is ‘Repair’ and ‘Reset’, which is the easiest way to troubleshoot your Snipping tool. If this fails, you can also try the good old un- and reinstall method. Simply uninstall the tool through the Control Panel and reinstall it from the Microsoft Store.

Furthermore, in the case of an upgrade from Windows 10 to 11, it may be that the old Snipping tool version is interfering with the launch of the new one. If you don’t care that much about the additional options available with the enhanced screenshot tool, you can use the old version instead.

Simply go to your C Drive, find the Windows.old folder, search for the tool and open it from there. Make sure to pin it to your taskbar as well, if you know you’re going to use it often.

5. Can’t install the latest update

The latest Windows 11 version, 22H2, has brought tons of enhancements to our dearest operating system. Unfortunately, a lot of users still haven’t had the opportunity to experience it. A mere update of your OS version should be the one thing that goes smoothly, but sometimes that’s not the case.

Failure to install 22H2 can be caused by a few things. Most commonly, the issue is caused by lack of storage space or corrupted files, but there could be other culprits.

There are a couple of things you could try. For example, it’s crucial that your drivers be up-to-date and some important services be enabled. These are: Windows Modules Installer, Background Intelligent Transfer Service, Cryptographic Service, Windows Update services.

To enable them, search ‘Services’, find the service you need and right-click on it. Open ‘Properties’ and select the startup type ‘Automatic’.

It may also be necessary to unplug all peripherals that aren’t crucial and disable third-party antivirus tools until after the update is finished. 

Ultimately, you can run the Windows Update troubleshooter to detect and fix other possible issues.

Summary

Tiny bugs like these are nothing out of the ordinary. That said, we still all hate when they happen.

Hopefully some of our solutions have helped you to a smoother Windows 11 experience. But if you’re still struggling, feel free to reach out to us. We’d be happy to help!

If you encounter the “Setup has failed to determine supported install choices” error when trying to downgrade or upgrade your Windows 10 computer, this signifies that there are some compatibility issues with the installation process and that Windows was not able to either downgrade or upgrade to another version. Usually, this error occurs when you are using the built-in options in Windows 10 upgrade or downgrade to another version of Windows. This option is mostly used as it keeps the user settings as well as data intact. Thus, you need to keep in mind a lot of parameters before you proceed with the installation because if there is any conflict in the process, you certainly won’t be able to downgrade or upgrade your Windows computer. To resolve the issue, here are some suggestions that might help.

Option 1 – Try running in Compatibility mode

This is the first thing you can try to resolve the issue instead of going right ahead on making a bootable device. So if you are downgrading Windows, you can try to run the installer in the compatibility mode for that specific Windows version.

• Look for the setup file.
• Once you find it, right-click on it and select Properties from the context menu.
• After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select either Windows 7 or Windows 8.
• You also have to check the “Run as administrator” option.
• Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Option 2 – Try troubleshooting compatibility

This option is almost the same as the first one except it is an alternative way of fixing the “Setup has failed to determine supported install choices” error in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.

• Look for the setup file.
• Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
• After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Try to use the setup file instead of an image

If you are running the Windows ISO image for the installation, you can try running the setup file instead. This is because when you try to install Windows from an image file directly, it has to be loaded into a virtual CD drive first, and then from there, further operations are carried out. And so, you can just bypass this mechanism to avoid getting the “Setup has failed to determine supported install choices” error.

• First, you need to extract the disk file to an accessible location.
• After that, go to Sources > Setup.exe.
• Now run the setup file to upgrade or downgrade the Windows version. Just make sure that you do run the setup file as an administrator.

Option 4 – Try to do the upgrade or downgrade in a Clean Boot state

Putting your PC in a Clean Boot state can also help when you want to upgrade or downgrade your version of Windows without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 5 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

• After making the bootable drive, you need to plug it into your computer and then reboot.
• Next, tap the F10 or Esc key to open the boot options.
• Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

As you know, the Windows 10 operating system has support for a dedicated high-end graphics processor that brings in capabilities inside to support Graphics Cards from NVIDIA or AMD. This helps the operating system to function in a much better way by segregating the graphics-intensive operations from the CPU to a dedicated processor. However, there are times when it also experiences some issues that lead to some errors like the “Failed to create a graphics device” error. It is possible that your computer has more than one screen or graphics card which is why you’re getting this error. To fix it, you need to try reinstalling DirectX or reinstall the Graphics Card driver. You could also try to manually check the hardware or power cycle of your computer. To start troubleshooting the “Failed to create a graphics device” error, follow the given suggestions below.

Option 1 – Try running the DirectX Diagnostic Tool

Since the error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Update or reinstall the Graphics card drivers

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in MSC into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 4 – Try to physically check the hardware of your computer

You might also want to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Graphics Card of the computer. In doing so, you have to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

Option 5 – Try to power cycle your computer

You could also try to power cycle your computer to fix the error. To do that, you have to turn off your computer in a way that the power is completely cut off and all the fresh configurations of files are loaded when your computer is booted up. The first thing you have to do is to shut down your computer and if you are using a laptop with a removable battery, you must remove the battery for a couple of minutes before you plug it back in and boot your laptop. On the other hand, if you are using a desktop computer, press and hold the power button until the CPU goes off and take out the power cable for a minute or so and then plug it back in. Boot your computer and see if the error has been resolved.

Valve has released a big update to its online store and distribution platform Steam. Among typical bugs fixing and making the user experience a little more fluid, we have received some major updates as well. Please take note that you need to update Steam itself to the latest version in order to get new features.

Storage management Page update

The storage management page has received a complete redesign and UX overhaul and it is now much easier to manage your game libraries and create new ones. The page itself looks and feels a little console more like but thanks to that it offers a much easier and clearer look and feel. Another thing with the Steam store management page is the ability to move installation files from one location to another. Let’s say that you have two or more hard disk drivers in your machine and that you have SSD that you use for running stuff since it is fast and larger and slower one for storage. Now you can easily and quickly move one installation from one to another in order to take advantage of your faster SSD for quicker LOAD game times without making a new installation.

Steam Download page improvements

The download page has also received some love from Valve by enabling us to now see the installation progress. So far on the download page of Steam, you would only get download progress but it has been updated to show installation progress after download as well now making it more straightforward and giving you a general idea of how much more time there is to wait in order to start gaming. Also, you can now drag and drop items in the download bracket to reorder download orders or place them as active downloads to start downloading right away.

Microsoft office has two major packages, an online one, and an offline version. The online version of the course is Office 365 that requires a monthly subscription and it is always regularly updated and maintained. Another version is more of a typical old school application, install it and use it, no constant internet connection is required and no monthly subscription is required, buy once and use it. The last version of buying it once and use it was Office 2019 and after two years we are going to receive a new version soon. Microsoft has set its release date for October 5^th of this year and as always it will feature the current latest version of office applications and one-time purchase. The new office will support dark mode and other improvements tied to the new Windows 11 and some specific features tied to Office itself.

The Photos app in Windows 10 is the default photo viewer. However, there are times when it might encounter some problems while you use it. One of these problems in the Photos app reported recently is where users try to export or share the images and videos from the app but weren’t successful in doing so. This can be really quite a hassle in opening images on your computer, especially since the Photos app is the default photo viewer in Windows 10 and if you don’t have any other photo viewer app installed. This kind of problem in the Photos app can be noticed when you try to use the “Remix” function for both photos and videos. In other words, this problem can occur with just pictures, videos, as well as a combination of both. So if you are trying to watch a video using this app, then you wouldn’t be able to play it. In such a case, the only thing you can hear is the audio but you wouldn’t see anything except for a hazy purple screen that has not export or share option. There are several possible causes for this problem and it could be fixed by updating the display driver/graphics driver or disabling the hardware-accelerated video encoding. You could also try updating or resetting or reinstalling the Photos app. For more details, follow each one of the suggestions provided below.

Option 1 – Try to update the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try disabling the hardware-accelerated video encoding

The next thing you can do to fix the problem is to disable the hardware-accelerated video encoding in your computer. To do that, follow these steps:

• Open the Photos app and click on the visible three dots located in the upper right corner of the app and then select Settings.
• From there, you should see the version number of the app in the “About this app” section. So if your app is version 2018.18071.****0.0 or greater, you should see the Video section which has a toggle button.
• Turn that toggle button off to disable hardware-accelerated video encoding in the Photos app. This should fix the problem, if not, simply follow the next given options below.

Option 3 – Try to update the Microsoft Photos app

• Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
• Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 4 – Try resetting the Photos app

• To get started in resetting the Photos app, open the Windows 10 Settings.
• Then go to Apps > Apps & features.
• After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
• From there, you will see the Reset button, click on it and click and then click on it once more to confirm.

Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 5 – Try reinstalling the Photos app

If none of the options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:

• Open the Windows PowerShell program with admin privileges and key in the following command:

Set-ExecutionPolicy Unrestricted

• After that, execute this second command to re-register and reinstall the Microsoft Photos app.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.

What is Error C00D1199?

This is a typical Windows Media Player error code. Developed by Microsoft, Window Media Player is a media player and media library application that is used for playing audios and videos on the computer. Error C00D1199 appears when Windows Media Player is unable to play the file requested by you. The error code is displayed in the following format:

C00D1199: Cannot play the file

Solution

Error Causes

You might encounter an error C00D1199 message on your PC for one of the following reasons:

• The file type you requested is not supported by the Windows Media Player
• The file type was not compressed by using a codec that is not supported by the Player
• Your sound card or controller is not configured properly or outdated
• Registry corruption

The good news is that error C00D1199 is not fatal. But if this error code is generated due to registry problems, then it can lead to serious issues. Therefore it is advisable to fix it immediately.

Further Information and Manual Repair

Here are some of the best and easy do-it-yourself methods to resolve the error C00D1199 right away.

Method 1 - Ensure File Type is Supported by Windows Media Player.

If it is supported then make sure the codec used to compress the file is installed on your system. There are hundreds of audio and video Codecs in use today but the most popular Codecs used on Windows Media Player are Windows Media Audio, Windows Media Video, and MP3. If these Codecs are not installed on your PC, then it is advisable to download them from the web. But make sure you download these codecs from a reliable and a trusted website.

Method 2 - Check Sound Card Settings

Another method to resolve error C00D1199 is to check Sound card settings. Make sure it is configured properly. Improper configuration can also trigger the error. Nonetheless, if it is configured the right way but the error still persists then it is advisable to change update the driver. To do this, go to the Device Manager. Here use the Driver update wizard to make updates.

Method 3 - Check the Windows Registry

The registry is an important part of the PC. It stores all the activities performed on the PC and all files including both junk and important files. If unnecessary files like junk files, cookies, and bad registry entries are not removed frequently from the registry, it can corrupt and damage it and generate error codes like C00D1199. To clean the registry and resolve the error it is advisable to download Restoro. This is a user-friendly PC Fixer embedded with a registry cleaner. The registry cleaner wipes away all the clutter from the registry and cleans it instantly. It also repairs the damaged files and restores the registry. Click here to download Restoro and resolve error C00D1199 on your PC.