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Problem prevented document from being scanned

If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem.

A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.

  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.

Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:

  • First, go to Settings > Devices > Printer and Scanners.
  • After that, select the printer and select the Remove Device option.
  • Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.

  • Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
  • From there, right-click on the “StillImage” registry key and delete it.
  • After that, exit the Registry Editor and restart your computer.
  • Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.

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Windows ImageAcquisition High CPU & Disk usage
What is Windows ImageAcquisition High CPU & Disk usage? The Windows Image Acquisition is the driver model in charge of the communication between the graphics hardware and the operating system. There are times when it causes high disk and CPU usage in Windows 10 systems which results in slow performance of the computer. To fix this issue, read on as this post will help you in addressing the problem. The cause of this problem might have something to do with the hardware or the drivers. And so if your computer becomes slow because of the Windows Image Acquisition process, here are some suggestions that might be of help. You can try to restart the Windows Image Acquisition service, run a System File Checker Scan, disconnect & reconnect imaging hardware as well as update and reinstall the drivers and updating the graphics drivers. For a complete set of instructions, follow the given options below.

Option 1 – Try restarting the Windows Image Acquisition Service

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • From there, look for the Windows Image Acquisition Service and check on its service Status.
  • If the Service Status is blank, right-click on it and select Start. And if the service Status is Running right-click on it and select Restart. After that, check if your computer’s performance is now back to normal.

Option 2 – Try running a System File Checker scan

As you know, running a System File Checker scan can help in replacing missing files as well as repair the corrupted ones which might be the reason behind the problem.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer after the scan is completed.

Option 3 – Try disconnecting and reconnecting the imaging hardware and then update and reinstall its drivers

It could be that the hardware that calls for the Windows Image Acquisition service has some issues which are why disconnecting and reconnecting the imaging hardware like scanners, printers, cameras can help in fixing the problem. In addition, you can also boot your computer in a Clean Boot State so that you can find the problematic hardware by hit and trial method. Refer to the steps below to do so:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

Option 4 – Try updating the Graphics drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.
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How to Fix win32kfull.sys BSOD Error in Windows 10
The win32kfull.sys file is one of the kernel-mode device drivers in your Windows 10 operating system. In case you don’t know, there are two kinds of device drivers – the first ones are the normal drivers that communicate between your hardware and the operating system while the second ones are the kernel-mode drivers. The latter is necessary for booting your OS. And there are times when you encounter the win32kfull.sys error while booting your PC. Here’s the full context of the win32kfull.sys error:
“SYSTEM_SERVICE_EXCEPTION (win32kbase.sys) APC_INDEX_MIXMATCH PAGE_FAULT_IN_NONPAGED_AREA”
This error could be caused by corrupted or outdated drivers with incomplete files or it could be caused by some driver or software installed on your computer. To fix this error, here are some troubleshooting options you need to check out.

Option 1 – Try updating all the Drivers

As pointed out, the win32kfull.sys error can be due to outdated or corrupted drivers that are not compatible with your hardware. These drivers include but are not limited to display, network, sound, hard drive, and more. If you are not able to access the internet, you can just manually download the update using another PC. To update your drivers, here’s what you need to do:
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it. After that, you could also check if there’s a new update of the game you’re getting the issue of the black bar.

Option 2 – Identify and uninstall problematic programs by putting your PC in a Clean Boot State

One of the main causes of BSOD errors like win32kfull.sys is a problematic program that could clash with your existing operating system as well as computer architecture. There are tons of programs that are either incompatible or conflict with the existing drivers or software in your system. To identify such programs, you need to put your PC in a Clean Boot state. How? Follow these steps:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:
  • From the “Start” menu, go to System Configuration.
  • After that, switch to the General tab and click the option for “Normal Startup”.
  • Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
  • Then find and click “Enable all” and if prompted, you have to confirm.
  • Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
  • Restart your PC when prompted.
Once you have identified the program causing the problem, uninstall it right away from your Control Panel.

Option 3 – Perform an SFC scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the win32kfull.sys error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
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AMD asking for US investigation of Realtek

AMD and ATI Technologies ULC have filed a complaint in the United States International Trade Commission against Realtek Semiconductor and TCL Industries Holdings claiming that they have violated five patents.

amd ati logo

The complaint has automatically triggered an investigation from USITC which has responded that they will look into certain graphics systems, components thereof, and digital televisions with components from Taiwan-based Realtek and the China/Hong Kong-based TCL Industries Holdings (and its subsidiaries).

AMD and ATI are seeking an exclusion order and cease and desist orders for the sale of the products. The investigation officially started on July the first. AMD and ATI claim that Mediatek and TLC Industries violated five patents on various technologies used in graphic cards.

The ATI patents include texture decompression techniques, a graphics processing architecture with a unified shader, and a multi-threaded graphics processing system (patents 7,742,053 claims 1-9, 8,760,454 claims 2-11, and 11,184,628 claims 7-12). The AMD patents cover a method and system for synchronizing thread wavefront data and events. A patent covers a processing unit that enables asynchronous task dispatch (patents 8,468,547 claims 16-21, and 8,854,381 claims 15-20).

This is not the first time AMD and ATI have asked for a USITC investigation, in 2017 they were targeting LG, Vizio, Mediatek, and Sigma Designs. The previous investigation has been concluded with the settlement between parties, how this one will go we shall see and keep you updated as we move along.

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What is Windows 10X and do you need it

What is Windows 10X

Windows 10X is a new version of Windows that has been built from the ground up for new PCs and will begin shipping on hardware in 2021. It's built on top of a new modern version of Windows called 'Windows Core OS' that guts legacy components and features in favor of contemporary user experiences and enhanced security. This means everything from the Windows Shell to the underlying OS has been rebuilt with modern technologies.

As a result, Windows 10X does not support legacy Win32 applications at launch. Windows 10X PCs in 2021 will be able to run Microsoft Edge, UWP, and web apps. Legacy Win32 application support will arrive at a later date, however. When it does, Win32 applications will run in a secure container by default, meaning those legacy applications cannot affect system performance and battery life when closed. Windows 10X is a much more secure and stable OS as a result of this, as there's no opportunity for legacy apps to cause bitrot.

Windows 10X features a new shell of the user interface that has been built with modern technologies. It's an adaptive user experience that can adjust depending on the "posture" of your device. For example, with a foldable PC, the user might want to use it in several different ways; as a laptop, or tablet, or in tent mode for movies. Because of this, the user interface must adapt to provide the best experience no matter which way your device is being used. This also means that legacy shell elements, such as the Control Panel, File Explorer, and error dialogs and icons are gone on Windows 10X. As Microsoft has rebuilt the entire shell, it doesn't include any of the legacy things that make Windows 10 so inconsistent when it comes to UI. The Windows Shell on Windows 10X should be much more consistent. At launch, Windows 10X will only be available on traditional clamshell PCs aimed primarily at the education and enterprise markets. The platform will eventually ship on the new devices from factors such as foldable PCs, but that won't be happening in 2021.

Start menu

Microsoft is redesigning the Start menu experience on Windows 10X with a focus on productivity. It features a system-wide search bar along the top that can also search the web and a grid of installed apps below that in place of live tiles. It also has a "recent activities" area that dynamically updates with things the user might want to jump straight into, such as recent Office documents and visited websites. The apps list can be customized, with the ability for users to rearrange which apps show up in the first few rows.

Taskbar

Windows 10X also has a new adaptive Taskbar that features a centered design. The Start and Task View buttons appear in the center, with running and pinned apps appearing between the two. When you open an app, the Start and Task View buttons gently spread apart, giving the Taskbar a much more fluid appearance. There are some new animations; the Start and Task View buttons have their own animations when clicked on, and there's a subtle bounce to app icons when you minimize running apps to the Taskbar. In addition to the new design, there are also up to three different Taskbar sizes: Small, medium, and large. Large is great for tablets, while medium and small mimic the usual sizes we already have today on Windows 10. On tablets, users can now swipe up anywhere on the Taskbar to access the Start menu, making it easier for touch users to access their apps list. You no longer have to hit the specific Start button to access your Start menu.

Action center

In addition to the new Start and Taskbar experiences, there's also a new Action Center to compliment them. This new Action Center puts more emphasis on quick actions, with the ability to jump into specific quick actions for further control without leaving the Action Center at all. It's also designed in such a way that mimics a control center, with notifications housed above it in a separate box. This new Action Center includes things like volume controls, power options, and battery percentage. There's also a new music control UI that appears in the Action Center when music is playing from a supported app.

State separation feature

Unlike Windows 10, Windows 10X features something called "state separation" which is how the OS lays itself out on a drive. Windows 10 today installs everything into a single partition, which means the user can access system files, as can apps and potential attackers. On Windows 10X, everything goes into its own read-only partition. So OS files are locked away, as are app files, as are drivers, and the registry. The only thing the user and applications can access is the user partition. This means that malware or viruses can't get in and affect the system because those programs are only able to operate in a single partition, and that assumes they're able to get outside of the app container system Microsoft has built. All apps on Windows 10X run in a container and need explicit permissions to access things that are outside that container. This is already how UWP apps work on Windows 10, and Microsoft will be extending that to Win32 apps on Windows 10X when support for Win32 apps arrives.

Launch date and info

Windows 10X will launch this spring first for commercial markets. Commercial markets include education and enterprise industries looking for sub-$600 PCs for students in the classroom or first-line workers. Windows 10X won't be launching on consumer PCs in 2021, meaning you won't find it on a flagship Dell or HP device. It's also only for clamshell PCs, with foldable, tablets, and other form factor support coming in 2022 and beyond. Windows 10X will launch without an in-box Mail and Calendar app. It's been removed from the first version of Windows 10X because the platform is aimed at commercial markets that will likely use Outlook Web or stream Outlook via Windows Virtual Desktop. Users can opt to reinstall the Mail and Calendar apps from the Microsoft Store if they wish. Windows 10X for mainstream markets won't happen until 2022 when Win32 app support among other features comes to the OS as part of the Windows 10 "Nickel" release scheduled for the first half of 2022. Because Windows 10X is a new operating system, it will not be released as an update for existing Windows 10 PCs. Users won't be able to install Windows 10X on a device that didn't come with Windows 10X, to begin with. There won't be any official ISO media and you won't be able to buy Windows 10X on its own to install on your existing device. It's for new PCs only. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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A Quick Guide to Resolving Photoviewer.dll Error

Photoviewer.dll Error - What is it?

Photoviewer.dll is a shared library for SampleRes.dll and x3daudio1_1.dll in computers installed with Microsoft Windows 7, 8, Vista, and XP including 32 bit and 64 bit operating systems. Photoviewer.dll is associated with 1728000 system files. The Photoviewer.dll error occurs when you upgrade your Windows operating system to a new version like Windows 7 or 8 on which this shared library is used. Once you upgrade the Windows and you right-click on JPG images, the Photoviewer.dll error pops up. This error message is displayed as the following:
  1. Photoviewer.dll missing/not found
  2. Photovewer.dll entry point not found/application can’t initiate

Solution

Restoro box imageError Causes

Photoviewer.dll error can pop up due to several reasons. These include:
  • Modification of .dll files during Windows installation
  • Infection of Trojan virus
  • Photoviewer.dll missing /broken
  • Photo Gallery was earlier your default image editor before you upgraded your system
It is advisable to repair this issue timely to avoid inconvenience and serious PC threats especially if the cause of this issue is viral infection or registry damage.

Further Information and Manual Repair

Here are some of the best ways to help you resolve Photoviewer.dll error on your system:

1. Rebuild the Windows Photo Gallery

If you were previously using Vista and then you upgraded your system to Windows 7, then try this:
  • Go to the Start menu, click on the control panel and go to the folder options.
  • Then select the view tab option. Here you’ll find the Advanced setting window, select the show hidden files and folders tab.
  • Now click Ok to continue. Navigate to the following folder( %user% is the name of the account with the problem) C:\Usersusername\AppData\Local\Microsoft\Windows\Photo Gallery.
  • Then copy files to another location as a backup and delete them from the Windows Photo directory. Once the files have been deleted, try to start Windows Photo Gallery again. If this seems difficult, install Windows Photo Gallery application from the internet on your system.

2. Repair Broken Photoviewer.dll files and Remove Malware

Another way to fix the photoviewer.dll error is to download Restoro. This is an advanced, user-friendly, and multi-functional PC fixer smoothly integrated with a registry cleaner. By running it on your system you can resolve all Photoviewer.dll error causes in seconds. Restoro has an easy-to-use interface and a neat layout. It is safe, efficient, and bug-free. In addition to this, it is compatible with all Windows versions. The registry cleaning utility is deployed with an automated algorithm that scans your entire PC and detects Photoviewer.dll file errors in seconds. It fixes damaged, misconfigured, and broken Photoviewer.dll files, clears up disk space from unnecessary and obsolete files like the files from the uninstalled Windows programs which could be generating Photoviewer.dll error on your system. It repairs the registry and modifies the registry keys to their correct configuration thus repairing the Photoviewer.dll error on your PC. The powerful privacy error detector is integrated with all the properties and characteristics of an anti-virus. It scans for malware and viruses like Trojans and removes them from your system right away. Besides these utilities, other features integrated into this repair tool include a system stability scanner and Active X and class error detector. It resolves Photoviewer.dll error while optimizing your computer’s speed and performance. Click here to download Total System Care on your system to resolve the Photoviewer.dll file error today!
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How to Fix Error Code 0x802400d on Your PC

Error Code 0x802400d - What is it?

The Error Code 0x802400d most often occurs when users attempt to use the Windows Update tool on their computers to move from one version of the software to another. In some cases, this error is more likely to appear on your computer during the process if you have not performed regular updates to the software as they have been available.

Common symptoms include:

  • Inability to finish the download of the necessary update to Windows 10
  • Incomplete installation of the desired Windows 10 update

While it can take additional time to deal with the issues that cause Error Code 0x802400d to appear on your computer, there are several steps that you can take to address the problem. These are fairly simple to perform and do not require advanced knowledge of the system to employ.

Solution

Restoro box imageError Causes

The most basic cause for Error Code 0x802400d is that there is a file or a process that is causing the update process to hiccup. In many cases, this error appears when a user attempts to begin the process of updating their computer if they have several stacked updates to perform. Computers that are several updates behind where they should be will display this error more often than computers that are kept on a schedule of recommended updates.

Further Information and Manual Repair

While there are multiple reasons why the Error Code 0x802400d may appear on your computer during the Windows Update process, there are several methods that can be used to attempt to resolve the problem on your own. These are generally easy to do and do not require advanced techniques. However, if you do not feel comfortable addressing the issue on your own, contact a qualified Windows repair technician.

Here are some of the best methods that users can employ to resolve Error Code 0x802400d:

Method 1:  Run the System Update Readiness Tool

There are a number of different processes, files, and settings that could cause Error Code 0x802400d to appear on your computer during the Windows 10 Update process. For this reason, the most efficient way to determine what the culprit is for your specific issue is to download and use the System Update Readiness function.

This tool is available directly from Windows. Although there are other tools available on the Internet that claim to be able to fix the problem, these can contain viruses and malware, so be cautious if you decide to employ these instead. There are also several versions of the tool on the Windows website, so be sure to download the version that matches the operating system and version of your computer.

Once you have downloaded the Readiness tool from the Windows website, allow it to run a scan on your system. At a minimum, this process will take about fifteen minutes to complete. Although you will see a progress bar at the bottom of the window, it does not always update effectively. Some users have reported that the update appears to stop when it is two-thirds complete. Continue to let the scan run if this happens, rather than canceling it out. Even if the progress bar doesn’t update, the scan is still running.

Method 2: Remove New Software and Re-Attempt the Update Process

If you have recently installed new software on your machine, it can sometimes cause problems with the update process. The best way to resolve this issue is to remove or uninstall the software, run the update process again, and then reinstall the software once the Windows system has been successfully updated.

If the above methods are not successful in resolving Error Code 0x802400d from your machine and you are still unable to complete the Windows 10 Update process or if you are not confident in your ability to complete these steps successfully on your own, get in touch with a qualified computer repair technician who is familiar with the issues surrounding Windows 10 in particular. Microsoft offers certifications for Windows repair technicians, so look for a professional who has the experience, skills, and knowledge necessary to adequately address Error Code 0x802400d on your machine.

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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Word icon is not showing on .doc & .docx
Recently, a number of users reported seeing plain white icons on their “.docx” files instead of the Word icon. This kind of issue is mostly caused by a conflict with the default program settings in Windows which is why you may not see any Microsoft Word icon on your .docx files. So if you suddenly find that the Microsoft Word icon is either blank or missing and does not show properly on .doc and .docx document files of Office on your Windows 10 computer, then you can check out the potential solutions outlined below. Before you proceed, you can try to restart your computer as there are instances when a simple system restart can resolve some issues like this one. However, if it does not help, create a System Restore point first. This is to ensure that you can always undo the changes you are about to make in case something goes wrong. Once you have that covered, proceed to the following options.

Option 1 – Try to configure .docx files to open with “winword.exe”

You can try configuring the .docx files to open with the winword.exe in order to fix the problem.
  • Right-click on a .docx file and select the “Open with…” option.
  • After that, if a prompt appears with a message saying, “How do you want to open this file”, select the “More apps” option to proceed.
  • Next, scroll down and check the checkbox that says, “Always use this app to open .docx files” option.
  • Then click on the “Look for another app on this PC” link and choose the WINWORD.exe application from one of the following paths based on the installed Office version in your computer and click Open:
    • Word 2016 (64-bit): C:/Program Files/Microsoft Office/root/Office16
    • Word 2016 (32-bit): C:/Program Files (x86)/Microsoft Office/root/Office16
  • Now check if you can now see the Word icon on the .doc or .docx files.

Option 2 – Try changing the default Word icon via Registry Editor

  • Tap the Win + R keys to open the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this path located in the left pane: HKEY_CLASSES_ROOTWord.Document.12DefaultIcon
  • From there, double click on the default value at the right pane and based on the Word version you are using as well as the architecture (32 bit or 64 bit) and then copy-paste the corresponding value in the Value data box:
    • For Word 2016 (64-bit) keep it as C:/Program Files/Microsoft Office/root/Office16/wordicon.exe,13
    • For Word 2016 (32-bit) Keep it as C:/Program Files (x86)/Microsoft Office/root/Office16/wordicon.exe,13
  • Once you’re done, tap Enter and then close the Registry Editor.
  • Restart your computer and see if the problem’s fixed.

Option 3 – Try to rebuild the Icon cache

You may want to rebuild the Icon cache as it could also help fix the issue.
  • Tap Win + E to open File Explorer and then click Folder Options and click Views to show Hidden System Files.
  • After that, go to C:Users%username%AppDataLocal folder and look for a file named Iconcache.db and delete it.
  • Next, go to C:Users%username%AppDataLocalMicrosoftWindowsExplorer.
  • From there, look for the following files and delete them.
    • iconcache_32.db
    • iconcache_48.db
    • iconcache_96.db
    • iconcache_256.db
    • iconcache_1024.db
    • iconcache_1280.db
    • iconcache_1600.db
    • iconcache_1920.db
    • iconcache_2560.db
    • iconcache_exif.db
    • iconcache_idx.db
    • iconcache_sr.db
    • iconcache_wide.dd
    • iconcache_wide_alternate.db
  • Restart your computer. This will purge and rebuild the icon cache.

Option 4 – Try fixing Office apps

Fixing the Office apps can help you resolve the Word icon issue. All you have to do is open Settings > Apps. From the app list, look for the Microsoft Office Desktop apps and select it and then click on the Advanced options and click Fix. After that, wait until the process is completed and restart your PC. However, if the problem still persists, repeat the steps again but this time, click on Reset instead of Fix.

Option 5 – Try to repair Office Installation

If the options given above didn’t work, you can try to repair the Office installation and see if it can fix the problem.
  • Open Control Panel and click on Programs and Features.
  • Next, right-click on the Office program that you want to repair which in this case is, Word.
  • Select Change and click Repair > Continue. After that, Office will start to repair Microsoft Word.
  • Wait until the process is done and then reboot your computer.
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What to do if Windows 10 Taskbar Volume Control is not working
The quickest way to control and manage the volume of your Windows 10 PC is using the Volume control icon in the system tray. However, you might encounter issues in using it especially if you recently updated your PC. After the update, if it no longer responds to mouse clicks, be it a right-click or left-click, read on as this post will show you what you can do to remedy that issue. If you think that you’re the only one who has experienced this problem, you are mistaken as several users also reported that the volume icon does highlight and shows the volume level if you hover the cursor over it but it does not really do anything at all. This is definitely the quickest way to change the audio output in Windows 10 especially when you have to change from speakers to your earphone and whatnot. If you are one of the users whose Windows 10 Taskbar Volume Control icon has stopped working and every time you click on the icon and nothing happens and you’re still not able to adjust the volume of your Windows 10 computer, read on as this post will show you what you can do to fix that problem. Although the audio is working just fine, you will still not be able to adjust the volume from its control icon. The problem is most likely related to the UI interaction. There are times when icons in the taskbar also experience the same issue where you can hover your mouse over them but nothing happens when you click on them. As mentioned, the issue with the volume icon does not seem to affect the actual audio of the computer. Double-check to confirm and if it turns out that the audio is indeed working fine, you can use the hardware of your keyboard to manage and control the volume, however, the software just won’t work. This issue is really inconvenient especially for users who connect their laptops to a bigger display. To fix this issue, here are some suggestions you need to check out.

Option 1 – Try to restart the Windows Explorer

This option may sound silly but it has actually worked in fixing the issue for some users. So if anything gets stuck on the taskbar or system tray, the best way to revive them is by restarting Windows Explorer.
  • Right-click on the taskbar and then select the Task Manager.
  • Next, look for Windows Explorer under the Processes tab.
  • Then right-click and select restart.
  • After that, wait for the restart process to be completed and for the user interface to refresh. Note that you will notice the Taskbar disappearing and reappearing again. It will reload the entire user interface and allows you to access the volume icon. It should work this time.

Option 2 – Restart the Audio services

Restarting the audio services in your computer can also help you fix the volume control issue and to do that, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Type in “services.msc” in the field and hit Enter to open Services.
  • From there, look for Windows Audio and then right-click on it and go to Properties.
  • After that, you have to make sure that the Startup Type is set to Automatic.
  • Then click on the Stop button. Once it has stopped, start it again.
  • Now restart your computer and see if you can now access the volume icon on the taskbar.

Option 3 – Try to update or roll back the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.
  • Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try running the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the volume control issue on your PC. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.
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How to start Windows 10 in safe mode
Booting Windows 10 in safe mode can solve many issues with your computer since Windows will boot just in its basic core and you can safely maintain it, find a solution for issues, etc. Before, entering safe mode was easy and pretty straightforward, during Windows evolution, entering safe mode was somewhat complicated and not being made so directly like once it was but do not worry. Starting Windows in safe mode today is even maybe easier than it was before, it is just not so obvious as it once was. In this article, we will go through several ways how you can boot up Windows in safe mode in order to solve whatever issue is troubling you.
  1. Start safe mode from settings

    Open Settings by pressing the ⊞ WINDOWS + I or by just clicking on the Start button and clicking Settings. Go to Update & Security, then Recovery. In Advanced startup, click Restart now. Once your PC reboots, click Troubleshoot, then Advanced options. Select Startup Settings then Restart.
  2. Go to safe screen from Sign-in screen

    Click the Shift on your keyboard while clicking on the Power button on the bottom right corner of the screen. Once your PC restarts, click on Troubleshoot, then Advanced options. Select Startup Settings then Restart. After the reboot, select or the F4 on your keyboard to run in Safe Mode. If you choose to use Safe Mode with Networking, select or F5.
  3. Start Windows recovery Environment

    Go to the Windows Recovery Environment by doing the following steps: Press on the power button to turn off your device. Press on the button again to turn it on. Once Windows starts, press the power button again for 10 seconds to turn it off. Then press it on again. Upon the reboot, hold on to the power button for 10 seconds to turn it off, then turn it on again. Because you've repeatedly turned on and off your PC, you will be redirected to Windows Recovery Environment. On the pop-up window, click on Troubleshoot, then Advanced options. Select Startup Settings, then Restart. After the reboot, select or the F4 on your keyboard to run in Safe Mode. If you choose to use Safe Mode with Networking, select or F5.
  4. Hold SHIFT while pressing RESTART on the start menu

    On the Windows 10 sign-in screen, hold on the SHIFT on your keyboard. While pressing on the key, click on the Power button, then choose Restart on the pop-up menu. Once your PC restarts, click on Troubleshoot, then Advanced options. Select Startup Settings then Restart. After the reboot, select or the F4 on your keyboard to run in Safe Mode. If you choose to use Safe Mode with Networking, select or F5
  5. Boot from installation media and choose it in the command prompt

    Create a Windows 10 bootable installation media on any external storage media. Once you do this step, wait for the installation to load. Select your preferred language and click on Next. Click on Repair your computer at the bottom left of the menu. Click on Troubleshoot, then Advanced options. Select Command Prompt - Use the Command Prompt for advanced troubleshooting options. Type in the following command on the prompt: bcdedit /set {default} safeboot minimal Hit Enter and wait for it to tell you that "The operation completed successfully". Exit Command Prompt and click on Continue.
  6. Use system configuration tool

    In the Search bar, type in msconfig. Select the Boot tab and under the Boot options, put a check beside Safe boot. Click OK. Reboot PC
  7. Press SHIFT + F8

    Press SHIFT + F8 when turning on Windows. This redirects you to Advanced Boot Options Window, then choose to run Windows on Safe Mode
There you have it, 7 different ways to enter safe mode in Windows 10, we hope that any of these tips proved helpful and that you managed to enter the safe mode and fix your Windows issues.
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Can’t pair Bluetooth keyboard, Check the PIN
If you have suddenly run into a problem when trying to connect or pair your Bluetooth keyboard with your Windows 10 computer, read on as this post will guide you on how exactly you can resolve the problem. This kind of problem typically occurs when you’ve disabled the Bluetooth option. However, this option is already enabled and you still encountered the same error message saying, “Check the PIN and try connecting again”, then you need to troubleshoot the problem further. In most cases, this kind of issue can be fixed when you restart your computer and go to the Windows Settings and select the “Add Bluetooth or other devices” option and then put the keyboard into pairing mode. And when the keyboard appears in the “Add a device” dialog box, just select it. On the other hand, if your Bluetooth keyboard won’t get connected to your Windows 10 computer and you encounter an error that says, “Can’t pair Bluetooth keyboard, Check the PIN and try connecting again”, then you need to check out the options provided below but before you do so, make sure that you create a System Restore point first as some of the troubleshooting options provided involves the Windows Registry.

Option 1 – Try to use the Device Pairing Wizard

The Device Pairing Wizard is the one that allows your computer to look for any new devices and display them underneath it. All you have to do to use this wizard is to follow its instructions to connect your Bluetooth device to Windows 10. To get started, follow these steps:
  • First, tap the Win + R keys to launch the Run utility and type “devicepairingwizard” in the field, and then hit Enter to run the Device Pairing Wizard.
  • After that, wait for a couple of seconds until the devices appear. Once they do, select the Bluetooth device you wish to add.
  • A new screen with a passcode should appear instantly. You need to take note of the given passcode and type them on your Bluetooth keyboard.
  • Once done, tap Enter. This should help in pairing your computer to your Bluetooth keyboard.

Option 2 – Try to use the Registry Editor

The next thing you can do to resolve the pairing issue with your Bluetooth keyboard is to use the Registry Editor by following these steps:
  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_USERS/.DEFAULT/Software/Microsoft/Windows/CurrentVersion/Bluetooth/ExceptionDB
  • From there, look for the folder named “Addrs” and expand it. If you see any folders or keys under it, select them and delete them. These keys represent the MAC address of your Bluetooth devices.
  • Once you’re done, restart your computer and try to pair your Bluetooth keyboard once more.

Option 3 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.
  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 4 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since you have trouble pairing your Bluetooth keyboard, you can update, rollback, or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.
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