Logo

Problem prevented document from being scanned

If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem.

A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.

  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.

Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:

  • First, go to Settings > Devices > Printer and Scanners.
  • After that, select the printer and select the Remove Device option.
  • Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.

  • Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
  • From there, right-click on the “StillImage” registry key and delete it.
  • After that, exit the Registry Editor and restart your computer.
  • Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Change system font in Windows 10
In previous versions of Windows changing the system, the font was a pretty straightforward process, but it seems Microsoft did not want this feature to keep for whatever reason and there is no option as of the time of the writing of this article to do it in standard options in Windows 10. But do not worry, you are still able to customize your Windows and choose which font would you like to see inside it in all of its dialogs. You can choose whichever font you desire, the only prerequisite is it to be installed on your system. This guide will require you to change values in the registry of Windows itself so please follow step-by-step instructions and always make a backup of the registry before changing it in order to prevent some permanent Windows issues. All of that being said, let's start.

Setting new font

First thing is to open notepad, in the notepad paste the next block of code:
Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts] "Segoe UI (TrueType)"="" "Segoe UI Bold (TrueType)"="" "Segoe UI Bold Italic (TrueType)"="" "Segoe UI Italic (TrueType)"="" "Segoe UI Light (TrueType)"="" "Segoe UI Semibold (TrueType)"="" "Segoe UI Symbol (TrueType)"="" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes] "Segoe UI"="NEW_FONT"
Where in "Segoe UI"="NEW_FONT" instead of NEW_FONT you need to write the exact name of the font that you wish to use as a system font. Once you have replaced the default system font with your desired one, go to File and save as, from file type drop-down menu, choose all files and save this file as .REG type giving it whatever name you wish. When the file is saved, close notepad, right-click on the saved file and choose the merge option. Confirm with YES and click on OK. Reboot your system and your Windows will now use the font of your choice as its default system font.

Restoring default font

If you wish to return the old default system font as it was, follow the same steps but in your notepad paste this code:
Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts] "Segoe UI (TrueType)"="segoeui.ttf" "Segoe UI Black (TrueType)"="seguibl.ttf" "Segoe UI Black Italic (TrueType)"="seguibli.ttf" "Segoe UI Bold (TrueType)"="segoeuib.ttf" "Segoe UI Bold Italic (TrueType)"="segoeuiz.ttf" "Segoe UI Emoji (TrueType)"="seguiemj.ttf" "Segoe UI Historic (TrueType)"="seguihis.ttf" "Segoe UI Italic (TrueType)"="segoeuii.ttf" "Segoe UI Light (TrueType)"="segoeuil.ttf" "Segoe UI Light Italic (TrueType)"="seguili.ttf" "Segoe UI Semibold (TrueType)"="seguisb.ttf" "Segoe UI Semibold Italic (TrueType)"="seguisbi.ttf" "Segoe UI Semilight (TrueType)"="segoeuisl.ttf" "Segoe UI Semilight Italic (TrueType)"="seguisli.ttf" "Segoe UI Symbol (TrueType)"="seguisym.ttf" "Segoe MDL2 Assets (TrueType)"="segmdl2.ttf" "Segoe Print (TrueType)"="segoepr.ttf" "Segoe Print Bold (TrueType)"="segoeprb.ttf" "Segoe Script (TrueType)"="segoesc.ttf" "Segoe Script Bold (TrueType)"="segoescb.ttf" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes] "Segoe UI"=-
Reboot your system and your Windows will now revert the font of your choice as its default system font.
Read More
Nostalgic gaming with Retroid pocket 2
We have talked about gaming on old computers and have covered new and upcoming Steam deck handheld console. Today we are combining old gaming with a handheld console and our target of talk is Retroid pocket 2. This product is packed with really high-quality plastic and with some great features in it. retroid pocket 2So let's dive into this cool handheld in more detail and find out why we like it so much.

Good manufacturing quality

Plastic and overall manufacturing quality are really, really good. The battery is great, packing 4000mAh that can hold over 3 hours of nonstop gaming, and all buttons and joysticks are great. The screen is a 640 x 480 60Hz 3.5″ IPS screen (4:3 aspect ratio) that performs really great for its purpose, retro gaming. There is a Digital D-Pad and dual analog joysticks. The right joystick is the lower profile to avoid being accidentally moved when pressing the four gaming buttons. There are three buttons at the bottom which are Home, Start, and Select. On either side are good-quality stereo speakers. On the bottom of the device are a Micro SD Card slot and a 3.5mm headphone port. On the top of the device are Left and Right shoulder and trigger buttons. There are the power button and volume adjustments. There are a USB Type-C OTG port and a Micro HDMI output for connection to a TV.

Good technical statistics

Good, not great but then again since this is retro handheld you cannot really expect some crazy stuff like alder lake inside. So the console is punching ARM Cortex A7 CPU with 2 cores and a clock of 1.5GHz paired with ARM Mali 400-MP2 500MHz GPU. The console has 1GB LPDDR3 RAM memory and 8GB eMMC Storage where 5GB is freely available, the rest is taken for OS. As mentioned before the display is 640x480 resolution with a size of 3.5″. The battery is Lithium-Ion with a power of 4000mAh and on the handheld, there is a USB Type-C connector, 3.5mm headphone jack, and Micro-HDMI. It also has Wifi/Bluetooth 4.0

Retroid Pocket 2 OS and support

Pocket 2 comes with Android 6 but you can update its firmware to the 8.1 version on the official site that I would highly recommend. New versions of the handheld will come with 8.1 on it from the box. Having Android as OS opens many possibilities like you can download Android apps such as Steam Link, allowing you to play actual PC games on your Retroid Pocket 2. Not just that, if it does get a newer version of Android it could even have the ability to use xCloud, Xbox’s cloud gaming service. Of course, hardware will not be able to handle modern games but the option is still there and for some old PC titles available on steam like Commander Keen, for example, this is a great option. The console can emulate basically everything up to Dreamcast, including N64, PSP, and Playstation 1. It can emulate Nintendo DS also, but it can only do so with one screen. The only problem with this console is you will need to install and update Apps. You’ll need to learn about RetroArch, an app that lets you download emulators or cores to play games.

Retroid price

The last thing on the list is the price of the console itself. Going just under the 100$ mark this really makes it an affordable option for plenty of people that would like to experience retro handheld gaming or for ones like me, nostalgic gamers wanting to relive some era of playing games on the road.

Conclusion

Among Chinese handheld devices for retro gaming, Retroid Pocket 2 is really on top of what the market can offer. If you are looking for a great handheld retro console and are not afraid of little dive-ins into the OS and various configurations, Pocket 2 will reward you with plenty and wide emulation support.
Read More
Turn off or on Mobile Hotspot remotely
In case you don’t know, new support has been added by Microsoft to Windows 10 that now allows users to turn off or on the Mobile Hotspot remotely. The Mobile Hotspot feature, known earlier as “Virtual Networks”, was first introduced with the initial release of Windows 10. With this new feature to remotely turn on or off the Mobile Hotspot in Windows 10, users can just use the Bluetooth on their mobile phones to turn off or on the Mobile Hotspot even when their Windows 10 computers are out of their reach. To turn off or on the Mobile Hotspot feature in your Windows 10 computer remotely, there are two options you can try. First, you can do it using the Windows 10 settings app or using the Registry Editor. To get started, refer to the following options.

Option 1 – Turn off or on the Mobile Hotspot remotely via Windows 10 Settings app

  • First, you need to open the Windows 10 Settings app and from there go to Network & Internet and then go to the Mobile Hotspot section.
  • After that, scroll down to the “Turn on remotely” section.
  • Once done, make sure that the toggle button is set to ON and that the Bluetooth of both devices is turned on and paired as well. This should enable the feature to turn on or off the mobile hotspot remotely.

Option 2 – Turn off or on the Mobile Hotspot remotely via Registry Editor

Before you get started with the second option, make sure that you create a System Restore point first. Once done, proceed to the following steps:
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWcmSvcTethering
  • From there, look for the DWORD named “RemoteStartupDisabled” and set its Value data to be “0”. This will enable the feature that will allow you to remotely turn on or off the mobile hotspot in your Windows 10 computer. To disable it, just set its Value data to “1”.
Read More
Fix 0x80071AC3, Volume is dirty error message
If you are trying to copy a folder or a file but encountered an error that says, “An unexpected error is keeping you from copying the folder. If you continue to receive this error, you can use the error code to search for help with this problem”, read on as this post will guide you on how you can fix this error. This kind of error is a CHKDSK error. It is the “Volume is dirty” error message with error code 0x80071AC3 which indicates that the CHKDSK operation on your computer did not go through due to some corrupted sector of your hard drive, data corruption, corrupted system files, malware infection, as well as improper installation of an application that left some residual folders and files and many more. To fix the Error 0x80071AC3, here are some potential fixes you can check out to resolve it:

Option 1 – Run the Check Disk utility

You can also run the Check Disk utility to fix the error when you connect your USB or external device.
  • In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk /r /f <PARTITION LETTER>
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Try to check if a particular volume is dirty and exclude it

The next thing you can do to fix the problem is to check if the particular volume is dirty and exclude it. To do so, follow these steps:
  • In the Start Search, type “command prompt” in the field and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, execute this command: fsutil dirty query <PARTITION LETTER>
  • After that, you will see either of the following results of the command you just executed:
    • “Volume <PARTITION LETTER> is dirty”
    • “Volume <PARTITION LETTER> is not dirty”
  • If you see the “Volume <PARTITION LETTER> is dirty” message, then you can just skip checking the drive for errors by executing this command: CHKNTFS /X <PARTITION LETTER>

Option 3 – Try to format the destination drive

If the first two options above didn’t work, then you might want to try formatting the drive can also help you resolve the error. To format it, follow these steps:
  • To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
  • Next, right-click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterward.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right-click on the drive volume and select initialize disk.
  • Next, select the correct partition type and proceed.
Read More
JBL Clip 4 Review, a small perfection

Portable small Bluetooth speakers are nothing new on the market, most of the time they have given the opportunity for music listening during picnics and walks in nature and also replaced some car speaker systems. The latest star in small portable speakers in JBL Clip 4, small in size, waterproof, and with an incredible high-quality sound.

JBl Clip 4

Performance and quality

Out of the box and after first look speaker looks great, it has excellent design and is very intuitive to work with. Everything is laid out logically and you can start using it right away without reading instructions.

The sound quality is surprisingly very good and clear. I must say I have not expected this clarity and power from a speaker of this size. The volume range is also incredibly good and will fill most needs even on small picnics outdoors where you can hear it loud enough. One thing to mention is that even on their loudness levels sound is still clear without distortion which, to be honest, is to be expected from someone like JBL.

Where you can take JBL Clip 4

You can take it where ever you want, Its size and clip make it perfect for beach and pool trips. Speaker is waterproof and gas IP67 rating, meaning that sand and dirt will not affect it either. Do not take this speaker to your diving adventures since that will break it but a depth around 1 meter underwater should be safe. After your trip do not forget to wash Clip 4 with clean water so all dirt, salt, and other stuff are properly cleaned for longer life of the device.

How long it will play?

JBL claims that the battery will last 10 hours of continuous play. Note that this is meant probably on the largest volume setting so when you use it on lower settings battery is lasting longer. Playing of course on low volumes will extend playback time even longer but here we come at one feature that I do not like, there is no indication of any kind how much battery is left in the speaker, the only indication is a red light when the battery is almost empty which means you could be outside at that point and did not know that low battery was there in the first place when you were packing. Some battery indication would be a great addon.

More stability for JBL Clip 4

The clip itself has been improved from the previous Clip 3 model, it is wider, it goes all the way around the casing, and feels overall better and more stable. Since the clip is now all around casing this means a wider opening can be made making it fit around stuff Clip 3 was not able to.

Conclusion

All in all, Clip 4 is an incredible speaker and one that would highly recommend, the price goes around 79 USD but it can be found even as low as 50 USD on discounts and promotions and if you manage to get one at that price it is a great buy. Sound is good, portability is great, dirt and waterproof are excellent and battery life is really good.

Read More
Change date and time inside Windows 11
date and time windows 11Same as Windows 10, Windows 11 also keeps track of date and time using an internet time server. But in a case that you need to change the date or time for any kind of reason here is a guide for that process:
  1. Press ⊞ WINDOWS + I to open settings
  2. Click on Time & Language in Taskbar
  3. Inside Time & Language click on Date & Time
  4. Turn off Set Time Automatically by clicking on the switch next to it
  5. Below find Set the date and time manually and click on Change
  6. Inside, Change Date and Time window use the drop-down menu to set desired date and time
Read More
Yellow triangle with exclamation on Battery
Seeing a yellow triangle with an exclamation mark on the battery symbol on the System Tray of your Windows 10 laptop is not really uncommon especially if your battery is about to run out of power. However, if you just purchased your laptop recently and the first thing you’ve noticed when you first opened it is the yellow triangle with an exclamation mark in the battery, read on as this post will help you resolve this issue. Seeing this kind of icon on your computer does not necessarily mean that you have to replace your battery as there are still several potential fixes you can try to resolve the problem. So if you notice this icon, you can try running the Power troubleshooter as it will help you resolve any potential issues with the battery. Aside from that, you can also restore the default settings of the power plan manually or uninstall and reinstall the battery driver. For more information, refer to the given options below.

Option 1 – Try to run the Power troubleshooter

As pointed out, the Power troubleshooter can help you resolve any issues your battery might have automatically. It plans and detects system settings that can affect power usages like timeout and sleep settings, display settings, and screensavers and restores them to their default settings. To run this troubleshooter, follow these steps:
  • Open the Windows Settings and go to the Update and Security option.
  • Next, click on the Troubleshoot option under Update and Security and then scroll down until you see the “Power” option.
  • Under Power, click on the “Run the troubleshooter” button to start running the Power troubleshooter.
  • Wait for a couple of seconds until the Power troubleshooter is done scanning your computer for issues. Once it’s done, follow the next on-screen instructions that appear on the screen.
  • If needed, restart your computer and see if it has fixed the problem.

Option 2 – Restore the default settings of the Power plan manually

  • Open the Windows Settings again and select System.
  • Next, scroll down until you see the “Power & sleep” option.
  • After that, click on the “Additional power settings” option located in the right pane to open the Power Options.
  • Now click on the link that says, “Change Plan Settings” and select the “Restore default settings for this plan” option.

Option 3 – Try to uninstall or reinstall the Battery driver

You might also want to uninstall or reinstall the battery driver as it can also resolve the problem. But before you start, you have to shut down your computer and remove the power chord as well as the battery. Once you’re done, follow these steps:
  • Plug the power chord and restart your computer.
  • Once your computer has restarted, tap the Win + R keys to open the Run utility and type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
  • After that, look for the “Batteries” driver from the list of drivers and expand it.
  • Then right-click on the “Microsoft ACPI-Compliant System” driver and click on the “Uninstall device” option.
  • Once it’s done, restart shut down your computer and remove the power chord and then attach the battery.
  • Now attach the power chord again and restart your computer to automatically install the driver.
Read More
How to Fix Windows 8 Error Code 0x8007007e

Error Code 0x8007007e – What is it?

Error code 0x8007007e occurs in Windows 8 or 8.1 when users attempt to, but fail to successfully use Windows Update. When this occurs, Windows 8 or 8.1 users will not be able to access updates or certain web pages. This error manifests itself via the following common symptoms:

  • Inability to complete tasks via Windows Update
  • Message box displaying error code 0x8007007e message

Solution

Restoro box imageError Causes

Error code 0x8007007e is usually caused by a malfunction within your system. This malfunction may be due to several issues such as malware on your device, or the accidental removal of a registry entry or system file.

Further Information and Manual Repair

To correct issues related to error code 0x8007007e in Windows 8.1, users may need to employ one or several manual repair methods. Users will not necessarily need technical skills to accomplish this task. However, if you are uncertain of your skills or you are unable to resolve the issue after completing the tasks below, consult a Windows repair technician or use an automated tool.

Method one: System File Checker

System File Checker (SFC) enables users to check their system for corrupt or missing system files. You will need to use Command Prompt. To access System File Checker on Windows 8 or 8.1, follow the instructions below.

  • Step one: Tap or use the mouse to click Search
  • Step two: Type Command Prompt in the Search box
  • Step three: Select Command Prompt, and then click Run as administrator
  • Step four: Type password if prompted by Command Prompt to do so or simply click Allow

Whether you run Windows 8 or 8.1 operating system on your computer, System File Checker will begin to find and repair missing or corrupted system files. If, however, you are unable to successfully complete the task via Command Prompt, repeat the steps above. You may also consider help from a professional or simply move to the next manual repair method listed below.

Method two: Perform a Clean Boot

A Clean Boot will help users determine if error code 0x8007007e in Windows 8.1 is caused by a problem associated with startup programs. Problems may arise when there is conflict among programs that run in the background when users turn on their device. To run a clean boot, follow the steps below:
  • Step one: Click the Start button and type msconfig in the search box
  • Step two: Click Services tab
  • Step three: Click Hide all Microsoft Services box then select Disable All
  • Step four: Click Startup tab
  • Step five: Select Disable All, then OK
  • Step six: Restart the computer then check if you can now update the system

If the Clean Boot is successful, you will be able to successfully update your system without receiving error code 0x8007007e. However, if the error code reappears while you attempt to access updates or web pages, proceed to the next manual repair method below.

Method three: Scan for Malware

Since error code 0x8007007e in Windows 8 or 8.1 can be caused by issues related to malware, it’s important for users to check their system using a powerful antivirus or anti-malware software. If you do not have one on your system, you will need to download such software as soon as possible.

Once you have the software on your PC, run a scan to check if your computer has been infected. If malware is indeed on your device, remove it using the anti-malware tool.

Method four: Run System Restore Tool

Another effective manual repair method relates to System Restore. This tool enables Windows users to restore their computer to an earlier period of time in which the error code was not present. When done properly, it can effectively resolve error code 0x8007007e. Before running this tool, however, be sure you select a time in which all important files and programs are present so as not to lose them.

Method Five: Use an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.
Read More
Raptor Lake is promising much

Raptor Lake, a new and upcoming Intel 13th generation CPU will break the 6GHz barrier for the first time ever in normal working mode, overclocked mode in Intel words will go as high as 8GHz. CPU will be 15% faster than Alder lake in single-threaded tasks and a stunning 41% faster in multi-threaded workloads.

The current world record for overclocking is 8.72GHz done with AMD FX-8370 and Intel is aiming at breaking that record with Raptor Lake, of course, this kind of extreme overclocking will require some top-of-the-line nitrogen cooling systems.

raptor lake

Raptor Lake will run on the current LGA 1700 socket, so you will not need to buy another motherboard for CPU and they will also be manufactured on a 10nm process which means that you will need to take care of cooling and power supply if they really go over 6GHz.

Mid-range Intel Core i5-13600K processor will come with 14 cores inside and 20 threads running at a maximum P-core frequency of 5.1GHz, while Core i7-13700K will have 16 cores and 24 threads and run on 5.3GHz max P-core frequency. Best i9-13900K will come packed with 24 cores, 8 of them will be P-cores, and the rest 16 are E-cores, and 32 threads. It will reach 5.4GHz frequency but it was stated it can go to 5.8GHz with Thermal Velocity Boost.

After this statement, we can clearly see that the 6GHz breaker CPU will probably be an i9 special KS variant. In other words, specially tested and picked existing i9 running at higher speeds as was with Alder Lake as well where normal i9-12900K ran at 5.2GHz while i9-12900KS was running at 5.5GHz.

Read More
Fix HIDCLASS.sys failed Blue Screen Error
If you were trying to print some documents but encounter the HIDCLASS.SYS Blue Screen error instead, then you’ve come to the right place as this post will guide you in fixing any Blue Screen errors related to the HIDCLASS.SYS file. HIDCLASS.SYS is a Windows operating system driver file. HID or Human Interface Device includes Keyboards, mice, and other input devices. HIDCLASS.SYS is a critical system driver file that is responsible for connecting different kinds of devices all over the system, including the functionality where a Word Processor can access the printer to print documents. This file comes under the category of kernel-mode device drivers and if the driver fails, it can result in a Stop Error. There are a lot of Stop errors related to the HIDCLASS.SYS file, such as:
  • KMODE EXCEPTION NOT HANDLED
  • SYSTEM SERVICE EXCEPTION
  • DRIVER POWER STATE FAILURE
  • PAGE FAULT IN A NONPAGED AREA
  • SYSTEM THREAD EXCEPTION NOT HANDLED
  • DRIVER VERIFIER IOMANAGER VIOLATION
  • IRQL NOT LESS EQUAL
The fixes for the Blue Screen errors related to the HIDCLASS.SYS files are pretty simple but before you troubleshoot the problem using these fixes, make sure that you boot your computer into Safe Mode with Networking first. After that, get started on these tips:

Option 1 – Update or rollback or disable concerned device drivers

To fix the HIDCLASS.SYS error, you can also try to roll back, or update, or disable the concerned device drivers.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers particularly the ones that are under the sections of Keyboard, Mouse, USB, and HID Drivers.
  • Next, right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions or disable them.

Option 2 – Check for any incompatible devices

The next thing you can do to troubleshoot the HIDCLASS.SYS Stop error is to plug in and out each one of the different hardware that is connected to your computer. Doing so will help you determine which one of the hardware is the one that’s triggering the error to pop up. You will also know what hardware drivers or anything else that could be causing this error which includes external devices like mouse, keyboard, printer, as well as internally attached components like the Graphics card and so on.

Option 3 – Try running the ChkDsk utility

Running the ChkDsk utility can also help you resolve any Blue Screen errors related to the HIDCLASS.SYS file. To run this tool, refer to these steps:
  • First, open This PC and right-click on your operating system partition for Windows.
  • Next, click on Properties and navigate to the Tools tab.
  • Then click on Check under the Error Checking section.
  • After that, a new mini window will be opened and from there click on Scan drive and let it scan your disk drive partition for any errors and then restart your computer.

Option 4 – Try checking the Memory for any errors

  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them.

Option 5 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer and see if the Blue Screen error is fixed or not.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status