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Problem prevented document from being scanned

If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem.

A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.

  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.

Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:

  • First, go to Settings > Devices > Printer and Scanners.
  • After that, select the printer and select the Remove Device option.
  • Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.

  • Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
  • From there, right-click on the “StillImage” registry key and delete it.
  • After that, exit the Registry Editor and restart your computer.
  • Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.

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A Quick Guide to Fixing Error Code 7

Error Code 7 - What is it?

This is a typical system error that occurs during Windows setup. To be precise, this error may pop on your computer screen during the text mode portion of Windows setup. The setup hangs and stops responding and the error message is displayed in either one of the following formats:
‘The file I386Ntkrnlmp.exe could not be loaded. The error code is 7.’ or ‘The file I386L_intl.nlf could not be loaded. The error code is 7.’

Solution

Restoro box imageError Causes

Error 7 may be triggered due to several reasons but the 2 most common causes for this error code are:
  • Incorrect settings of the BIOS
  • Faulty RAM modules
  • Registry corruption

Further Information and Manual Repair

To resolve this error on your system, here are some easy and effective DIY methods that you can try.

Method 1 - Change Back the BIOS to its Default Settings

If the underlying cause of error code 7 is related to incorrect BIOS settings, then it is recommended to restore default settings to resolve. You can reset your computer’s BIOS (basic input and output system) settings to factory defaults by selecting the restore defaults option within BIOS or by removing CMOS ( Complementary Metal Oxide Semi-Conductor) battery from your unplugged computer for about five minutes. The battery removal method requires opening the computer case, so only attempt it if you are unable to access BIOS. To reset BIOS follow these steps, reboot your PC and then press the key assigned to loading BIOS during your computer boot splash screen. The key assigned to load and access BIOS varies from manufacturer to manufacturer but usually, it's F1, F2, or F12. Once you enter the BIOS, select the ‘Restore Defaults’ option listed in the menu.  I t may be a keyboard shortcut or be under the Advanced settings menu. Confirm settings and then exit BIOS. Hopefully, this will resolve Error 7.

Method 2 - Remove the Faulty RAM

When error code 7 is triggered by faulty RAM modules, then to resolve it simply remove the memory modules that are installed in the computer. If the error code is displayed again after you remove the memory module, remove a different memory module. This procedure requires you to reboot your PC several times to identify the specific memory module that is not working properly.

Method 3 - Repair the Corrupted Registry

Error code 7 is sometimes also linked with registry issues. If the reason for the error occurrence is a damaged or corrupted registry, then simply download Restoro. This is a powerful PC Fixer embedded with a registry cleaner. It is easy to operate and user-friendly. The registry cleaner detects and removes all errors in seconds. It cleans the registry and repairs the damages in no time. Click here to download Restoro.
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Fix Windows Updates and MS Store, 0x80240438
If you were trying to update your Windows 10 computer and failed due to Error Code 0x80240438, then you’ve come to the right place as this post will give you a couple of suggestions you can check out to resolve this error. You can encounter Error Code 0x80240438 not just in Windows Updates but also in Microsoft Store. This is due to the fact that the delivery mechanism for both Windows Updates and Microsoft Store is common and interdependent. This is why a lot of Windows Update and Microsoft Store error codes are similar. And so fixing them won’t be that hard as well since most methods are basically the same. When you encounter this kind of error in Windows Update or Microsoft Store, you will see the following error message on your screen:
“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help – (0x80240438).”
To resolve Error Code 0x80240438, here are some potential fixes you need to check out:

Option 1 – Try to run the Windows Update Troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error Code 0x80240438. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Windows Update and then click on Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 2 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80240438 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 3 – Disable the Proxy server

You can also try to disable the Proxy server for your LAN to fix Error Code 0x80240438 especially if your computer was attacked by some malware or adware recently. In such cases, there is a chance that the malware or adware has changed your network settings in order to generate intrusive advertisements. Thus, you have to disable the proxy server and you can do that by following these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Try modifying the “Remove access to use all the Windows Update features” Policy

  • Start by tapping the Win + R key combination to open the Run utility.
  • Then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Once you’ve pulled up the Group Policy Editor, navigate to this setting: User Configuration > Administrative Templates > Windows Components > Windows Update
  • Next, double click on the “Remove access to use all the Windows Update features” policy and set its radio button to “Not Configured”. As you can see, this policy setting has the following description:
“This setting allows you to remove access to Windows Update. If you enable this setting, all Windows Update features are removed. This includes blocking access to the Windows Update Web site at http://windowsupdate.microsoft.com, from the Windows Update hyperlink on the Start menu, and also on the Tools menu in Internet Explorer. Windows automatic updating is also disabled; you will neither be notified about nor will you receive critical updates from Windows Update. This setting also prevents Device Manager from automatically installing driver updates from the Windows Update Web site.”
If you enable this policy setting, you can configure one of the following notification options:
  • 0 = Do not show any notifications: This setting will remove all access to Windows Update features, and no notifications will be shown.
  • 1 = Show restart required notifications – This setting will show notifications about restarts that are required to complete an installation.
  • Now you need to exit the Group Policy Editor and restart your computer for the changes to take effect.

Option 5 – Try resetting the Windows Update folders

Resetting the Windows Update folders can also help in fixing the error in both Windows Update and Microsoft Store. All you have to do is delete the contents in both the SoftwareDistribution folder and reset the Catroot2 folder as well.

Option 6 – Try downloading and installing the Windows Updates manually

Error Code 0x80240438 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.
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Fix Template_fields error in Microsoft Word
As you know, Microsoft Office Word is a program that’s widely used all over the web and it’s because it’s the best program there is when it comes to editing and processing words. However, even when it is the best there is, it is not without its faults and so on as it can still encounter some errors every now and then. One of these errors is the Template_fields errors. When you encounter such an error, you will see a pop-up window. This strange error randomly appears on documents but you need not worry as this post will provide you with possible solutions to resolve the problem. But before you proceed with these solutions, you have to create a backup for all your Word documents to Microsoft OneDrive preferably. To fix the problem, you can try to disable the add-ins or try to start Word in Safe Mode or repair Office. For more details, refer to the options given below.

Option 1 – Disable the Add-ins

Although add-ins enhance Microsoft Word, there are times when they can also cause problems that end up breaking Microsoft Word instead of improving it which is why you have to disable them. Refer to the following steps to do so:
  • Open Microsoft Word and then click on File.
  • After that, select Options from the menu and then click on Add-ins.
  • From there, you’ll see Manage: Com Add-ins as well as a button that says Go.
  • Now click on the Go button and wait for a couple of seconds for a new window to appear.
  • In the newly opened window, uncheck all the Add-ins and click on OK.
  • Restart Microsoft Word and check if the “Template_fields” error is now fixed or not.

Option 2 – Try starting Word in Safe Mode

You might also want to try rebooting Microsoft Office in Safe Mode as it is one of your best shots in finding out whether the problem is internal or external. However, if the problem does not appear after you reboot Microsoft Word in Safe Mode, then there is a possibility that the problem is with Microsoft Office itself. On the other hand, if the problem persists, then it could be a deeper issue.
  • First, start Microsoft Word in Safe Mode.
  • Next, tap and hold the Ctrl key on your keyboard and open the Word document.
  • After that, you should see a dialog box. Click on Yes and see if Microsoft Word opens in Safe Mode.
  • Alternatively, you can open the search box and then type “winword.exe /safe” and hit Enter.

Option 3 – Try repairing Microsoft Office

If the first two options didn’t work, then you might want to try repairing Microsoft Office without getting rid of it. In most cases, this usually works in fixing any problems and returns the program back to its default state. To repair Microsoft Office, follow the steps below.
  • Right-click on the Start Menu button and select Apps and Features.
  • Next, scroll until you see the Microsoft Office program you want to repair and then select the Modify option.
  • After that, follow the options to repair Microsoft Office and then restart your PC and see if the “Template_fields” error is no longer present.
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HolidayPhotoEdit Removal Guide for Windows

Holiday Photo Edit is a Browser Extension for Google Chrome developed by Mindspark Inc. and offers users a basic photo editing tool alongside links to some popular editing websites.

When installed this extension changes your default search engine to MyWay and hijacks your New Tab page, changing it to HolidayPhotoEdit. It monitors user browsing activity recording visited websites and clicked links in order to learn more about the user, this data is later used/sold to better target Injected Ads.

While browsing the internet with the HolidayPhotoEdit extension enabled, users will experience more ads throughout their search results, additional sponsored links to partner products, and sometimes even pop-up ads with special giveaways designed to lure users to buy something.

Popular anti-virus scanners have marked HolidayPhotoEdit as a Browser Hijacker, and it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijackers (sometimes called hijackware) are a type of malware that changes internet browser configuration settings without the computer owner’s knowledge or approval. These hijacks appear to be increasing at an alarming rate across the world, and they could be actually nefarious and often dangerous too. Practically all browser hijackers are made for advertising or marketing purposes. In most cases, it will drive users to particular sites which are trying to boost their advertising campaign revenue. Though it might appear naive, all browser hijackers are harmful and therefore always regarded as security risks. Browser hijackers can even permit other vicious programs without your knowledge to further damage your PC.

Find out how to identify a browser hijack

The typical signs that signify having this malicious software on your PC are: 1. the home page of the web browser is changed suddenly 2. you observe new unwanted bookmarks or favorites added, usually directed to advertisement-filled or pornography websites 3. the essential web browser settings are modified and unwanted or unsafe resources are put into the trusted sites list 4. unwanted new toolbars are added to your browser 5. many pop-up ads appear and/or your web browser pop-up blocker is disabled 6. your web browser has become unstable or starts running sluggishly 7. you have prohibited entry to particular websites, for example, the website of an anti-malware software developer like SafeBytes.

How does a browser hijacker infect a computer?

Browser hijackers can get into a PC by some means or other, including via file sharing, downloads, and email also. They also come from add-on software, also called browser helper objects (BHO), web browser plug-ins, or toolbars. Some internet browser hijackers spread in user’s PC using a deceptive software distribution method called “bundling” (generally through freeware and shareware). A good example of some well-known browser hijackers includes Anyprotect, Conduit, Babylon, SweetPage, DefaultTab, Delta Search, and RocketTab, but the names are constantly changing.

Removing browser hijackers

Certain hijackers can be removed by just uninstalling the related free software or add-ons from the Add or Remove Programs in the Microsoft Windows Control Panel. However, many hijackers are quite tenacious and require specialized tools to get rid of them. And there is no denying the very fact that the manual fixes and removal methods could be a difficult job for an amateur computer user. Furthermore, there are various risks associated with tinkering around with the pc registry files. Browser hijackers can be effectively removed by installing and running anti-malware software on the affected PC. To eradicate any kind of browser hijacker from your PC, you could download this particular professional malware removal program – SafeBytes Anti-Malware. Together with the antivirus tool, a system optimizer, such as SafeBytes’s Total System Care, could help you in deleting all related files and modifications in the registry automatically.

Can't Install Safebytes Anti-malware because of Malware? Try This!

Malware could potentially cause many different types of damage to PCs, networks, and data. Some malware variants modify internet browser settings by adding a proxy server or change the PC’s DNS configuration settings. When this happens, you’ll be unable to visit certain or all internet sites, and thus not able to download or install the required security software to clear out the computer virus. If you’re reading this right now, you may have probably realized that a malware infection is the cause of your blocked internet traffic. So how to proceed if you need to download and install an anti-malware program such as Safebytes? Even though this kind of issue will be difficult to get around, there are a few actions you can take.

Install the antivirus in Safe Mode

If the malware is set to load at Windows startup, then booting in safe mode should prevent it. Only the bare minimum required applications and services are loaded whenever you start your computer in Safe Mode. You will have to do the following to eliminate malware in Safe mode. 1) At power-on/startup, hit the F8 key in 1-second intervals. This would invoke the “Advanced Boot Options” menu. 2) Select Safe Mode with Networking using arrow keys and hit ENTER. 3) When this mode loads, you should have internet access. Now, use your web browser normally and go to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) After installation, run a full scan and allow the program to delete the threats it discovers.

Utilize an alternate internet browser to download anti-malware software

Malicious program code may exploit vulnerabilities on a particular internet browser and block access to all anti-virus software websites. The ideal way to overcome this issue is to select an internet browser that is renowned for its security features. Firefox contains built-in Malware and Phishing Protection to help keep you secure online.

Create a bootable USB antivirus drive

Another way is to download and transfer an anti-malware program from a clean PC to run a scan on the infected computer. Adopt these measures to employ a flash drive to clean your corrupted PC. 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Plug the Thumb drive into the uninfected computer. 3) Double-click the Setup icon of the anti-malware program to run the Installation Wizard. 4) Choose the drive letter of the flash drive as the place when the wizard asks you where you would like to install the antivirus. Follow the instructions on the computer screen to finish off the installation process. 5) Now, insert the pen drive into the corrupted PC. 6) Double click the Safebytes Anti-malware icon on the flash drive to run the software. 7) Click on the “Scan” button to run a full computer scan and remove viruses automatically.

Protect Your PC and Privacy With SafeBytes Anti-Malware

To protect your PC from various internet-based threats, it’s very important to install an anti-malware application on your PC. However, with countless numbers anti-malware companies in the marketplace, nowadays it’s hard to decide which one you should purchase for your personal computer. Some of them are great and some are scamware applications that pretend as authentic anti-malware software waiting around to wreak havoc on your PC. You have to look for a product that has got a good reputation and detects not just computer viruses but other types of malware too. One of the recommended software is SafeBytes AntiMalware. SafeBytes has a superb reputation for top-quality service, and clients are very happy with it. SafeBytes anti-malware is a highly effective and easy-to-use protection tool that is made for end-users of all levels of computer literacy. After you have installed this software program, SafeBytes advanced protection system will ensure that no viruses or malicious software can seep through your computer.

SafeBytes anti-malware offers an array of enhanced features that sets it aside from all others. Some of them are given as below:

Live Protection: SafeBytes provides complete and real-time security for your personal machine. It’ll continuously monitor your computer for hacker activity and also gives end-users sophisticated firewall protection. World-class AntiMalware Protection: Built upon a highly acclaimed anti-virus engine, this malware removal application can identify and get rid of many obstinate malware threats like browser hijackers, PUPs, and ransomware that other typical antivirus programs will miss. Safe Browsing: SafeBytes checks and gives a unique safety ranking to each and every website you visit and block access to web pages known to be phishing sites, thus safeguarding you from identity theft, or known to contain malicious software. Lightweight Application: SafeBytes is a lightweight and user-friendly anti-virus and antimalware solution. As it utilizes minimal computer resources, this tool leaves the computer’s power exactly where it belongs: with you. Fantastic Tech Support Team: You could get high levels of support 24/7 if you’re using their paid software. SafeBytes has developed a wonderful anti-malware solution to help you conquer the latest computer threats and virus attacks. There is no doubt that your computer system will be protected in real-time as soon as you put this software program to use. You will get the very best all-around protection for the money you pay on SafeBytes anti-malware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

If you do not want to use malware removal software and prefer to get rid of HolidayPhotoEdit manually, you may accomplish this by going to the Windows Add/Remove Programs menu in the control panel and removing the offending software; in cases of web browser plug-ins, you could uninstall it by visiting the browsers Add-on/Extension manager. You’ll probably also want to totally reset your internet browser to its default configuration settings. Lastly, examine your hard disk for all of the following and clean your computer registry manually to remove leftover application entries following an uninstallation. But bear in mind, this is often a challenging task and only computer experts could accomplish it safely. Furthermore, some malware keeps replicating which makes it difficult to remove. Completing this task in Safe Mode is recommended.
Files: %LOCALAPPDATA%\HolidayPhotoEditTooltab %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\ompcmhnafgchjgmdcdopfhlebohkgall %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\ompcmhnafgchjgmdcdopfhlebohkgall %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\ompcmhnafgchjgmdcdopfhlebohkgall %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\ompcmhnafgchjgmdcdopfhlebohkgall Registry: HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\www.holidayphotoedit.com HKEY_LOCAL_MACHINE\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings, value: ompcmhnafgchjgmdcdopfhlebohkgall HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\holidayphotoedit.dl.myway.com HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\holidayphotoedit.dl.tb.ask.com HKEY_CURRENT_USER\SOFTWARE\HolidayPhotoEdit HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\HolidayPhotoEdit HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller HolidayPhotoEditTooltab Uninstall Internet Explorer
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New focus sessions in Windows 11
focus sessionWindows and Devices chief Panos Panay has revealed new focus sessions feature that will be in Windows 11 on his Twitter account today. He himself is referring to it as a game-changer especially with Spotify integration.

So what is a focus session?

From the video clip provided on Twitter, we can see that focus session users will be able to choose a specific task from the previously made task list, choose songs that will play in the background while the task is active, and set a timer for the chosen task with breaks. Maybe the best comparison and explanation would be a desktop google calendar task with music, basically, that’s it. A neat and good organizer inside your Windows 11 operating system. I think that this is generally a good idea and for sure it will find its audience.
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Fixing the No such interface supported
If you are using File Explorer but suddenly encountered an error saying, “No such interface supported”, read on as this post will guide you on how to fix the problem. This kind of error occurs due to the corruption in the system files which supports several tasks in the system that works with the Windows File Explorer process or File Explorer. This kind of error can give you a hard time in browsing the files on your computer, or when you open important utilities like the Control Panel, or when you copy files and other inconveniences. Needless to say, it won’t bring you any productivity at all and can only leave you frustrated. To fix this problem, there are several options you can try. You can try to run the System File Checker scan or the DISM tool. You could also try to re-register the potentially corrupted DLL files or fix the User Profile. For more details, refer to each one of the given options below.

Option 1 – Try to run System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer and see if the problem is fixed or not.

Option 2 – Try to fix the User Profile

The next thing you can do to fix the problem is to fix the User Profile. All you have to do is migrate to a new User Profile in Windows 10 by creating a new User Account and migrating all your personal files from the current user profile folder in the C:/Users location to the new user profile folder which is also located in the same folder.

Option 3 – Run the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the “No such interface supported” error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish. Once it’s done, restart your computer.

Option 4 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following command in the elevated Command Prompt and hit Enter to execute it. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
regsvr32 c:windowssystem32actxprxy.dll
  • After you execute the given command, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. If it didn’t work, you can try to execute this command instead: FOR /R C: %G IN (*.dll) DO "%systemroot%system32regsvr32.exe" /s "%G"
  • Once it’s done, restart your computer.
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How to remove PC Fix Speed from your Windows PC

PC Fix Speed is a Potentially Unwanted Program designed to improve the speed of your computer. This program usually comes bundled with other software, and when installs automatically scan your PC and displays exaggerated messages on the status of the PC’s performance, to get users to pay for the PRO version of the software. It also adds registry entities that allow it to run each time the computer is started, and the application itself will constantly keep reminding users that they have errors by putting the application windows on top.

From the Author: The Service is provided by PCRx through Crawler, LLC. Clean and repair your PC’s registry, optimize PC performance and free up disk and memory space. With everything you do on your PC, including adding on devices, a new entry is created in your Windows® registry, and seldom are any removed after they’re no longer needed. As a result, your PC gets bogged down with unnecessary entries, slowing your PC speed, the start-up, and your Internet browser. PC Fix Speed cleans up registry entries and puts your PC back on track for optimal performance. PC Fix Speed is an essential application that should be a part of every computer. PC Fix Speed especially helps computers that are unusually slow, freeze up often or show error messages, by cleaning the system registry and improving overall performance.

About Potentially Unwanted Applications

If you have ever downloaded software from the internet (shareware, freeware, etc,), it’s quite possible you’ve unconsciously installed unwanted programs on your computer system. A Potentially Unwanted Program, often known as PUP, in short, is software that contains adware, installs toolbars, or has other hidden goals. These kinds of programs are usually bundled up with free applications that you download from the internet or will also be bundled inside the custom installers on many download sites. It’s clear by its name – unwanted programs – but did not actually constitute “malware” in the traditional sense. An important difference between malware and PUP is distribution. Malware is normally dropped through vulnerability exploitation while PUP gets installed with the consent of the user, who intentionally or unwittingly approves the PUP installation on their computer. PUP developers can argue their programs aren’t malicious software however, it can nevertheless be unsafe software and put your PC at risk much the same way malware does.

Exactly how do PUPs look like?

Unwanted programs come in various forms. More often, they can be found in adware bundlers which are known to utilize aggressive and misleading advertising. Most bundlers install many adware programs from a number of vendors, each of which possesses its own EULA policy. Safebytes Anti-malware entirely eliminates this threat and safeguards your computer against unwanted programs or adware infection. Several PUPs also show up as toolbars or add-ons, mounted on your preferred web browser. These toolbars change your homepage and your search engine in the installed browser, track your web activities, control your search results with redirects and sponsored links, and eventually slow down your browser and diminish your web browsing experience. Potentially Unwanted Programs occasionally act very much like viruses or spyware. Some PUPs carry keyloggers, dialers, and other software to collect your personal details that can cause identity theft. Because of this unwanted program, your application may freeze, your security protections can get disabled which could leave your computer susceptible, your system may get ruined, and the list goes on and on.

Some tips on protecting yourself from PUPs

• Read meticulously before you install anything. Don’t click accept until you have read the fine print. There could be a clause about PUPs. • Use ONLY custom or manual install method – and don’t blindly click Next, Next, Next. • Use good anti-malware software. Try Safebytes Anti-malware which can spot PUPs and handle them as malware by flagging them for removal. • Be alert if you install freeware, open-source programs, or shareware. Disable or eliminate toolbars and browser extensions you don’t really need. • Only download applications from the original providers’ websites. Avoid download portals since they use their very own download manager to pack additional programs together with the initial download. Remember the fact that although PUPs could cause damage and hinder the proper function of the computer, they can’t get into your system without your consent, so be watchful not to provide them with it.

What To Do If You Cannot Install Any Antivirus?

Malware could cause a great deal of damage to your PC. Some malware sits in between your PC and your net connection and blocks some or all internet sites that you would like to check out. It could also prevent you from adding anything to your PC, especially the antivirus program. So what should you do when malware prevents you from downloading or installing Anti-Malware? Although this kind of issue will be tougher to get around, there are some steps you can take.

Start your computer in Safe Mode

If the malware is set to load at Windows start-up, then booting in Safe Mode should prevent it. Only the bare minimum required applications and services are loaded whenever you start your laptop or computer into Safe Mode. Listed below are the steps you should follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (check out the Microsoft website for instructions on Windows 8 and 10 PCs). 1) At power-on/startup, tap the F8 key in 1-second intervals. This will bring up the Advanced Boot Options menu. 2) Make use of the arrow keys to select Safe Mode with Networking and press ENTER. 3) When you are into this mode, you will have an internet connection again. Now, use your web browser to download and install an anti-malware program. 4) After the application is installed, allow the diagnostic scan run to eliminate trojans and other threats automatically.

Switch to an alternate web browser

Web-based viruses could be environment-specific, aiming for a particular internet browser or attacking specific versions of the web browser. The ideal way to avoid this problem is to select an internet browser that is well known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you safe online.

Make a bootable USB anti-virus drive

Here’s yet another solution which is using a portable USB anti-malware software package that can check your computer for malware without needing installation. To run anti-virus from a USB drive, follow these simple steps: 1) Make use of another virus-free PC to download Safebytes Anti-Malware. 2) Plug in the pen drive to a USB port on the uninfected computer. 3) Double-click the executable file to run the installation wizard. 4) Choose a USB drive as the location when the wizard asks you where you want to install the application. Follow the instructions on the computer screen to finish off the installation process. 5) Now, insert the USB drive into the corrupted PC. 6) Double-click the EXE file to run the Safebytes tool right from the thumb drive. 7) Click the “Scan” button to run a full system scan and remove viruses automatically.

SafeBytes AntiMalware Overview

Want to download the best anti-malware software program for your system? There are various applications available that come in free and paid versions for Microsoft Windows systems. A few are good ones, some are decent, while some are merely bogus anti-malware programs that can damage your personal computer themselves! When searching for an anti-malware tool, select one which gives dependable, efficient, and complete protection against all known viruses and malware. On the list of highly recommended software is SafeBytes Anti-Malware. SafeBytes carries a superb track record of excellent service, and customers appear to be happy with it. SafeBytes can be described as a powerful, real-time antivirus application that is created to assist the typical computer end user in protecting their PC from malicious threats. This tool can easily detect, remove, and protect your computer from the most advanced malware intrusions including adware, spyware, trojan horses, ransomware, worms, PUPs, parasites, and other potentially harmful software programs.

There are plenty of amazing features you will get with this particular security product. Here are some of the features you will like in SafeBytes.

Active Protection: SafeBytes provides a totally hands-free active protection that is set to observe, block, and remove all computer threats at its first encounter. This utility will always keep track of your PC for suspicious activity and updates itself continuously to keep abreast of the constantly changing threat landscape. Anti-Malware Protection: This deep-cleaning anti-malware software goes much deeper than most antivirus tools to clean your computer system. Its critically acclaimed virus engine finds and disables hard-to-remove malware that hides deep inside your PC. Web protection: Through its unique safety rating, SafeBytes informs you whether a site is safe or not to access it. This will make sure that you’re always certain of your online safety when browsing the web. Low Memory/CPU Usage: SafeBytes is a lightweight and easy-of-use anti-virus and antimalware solution. As it uses very little computer resources, this application leaves the computer’s power exactly where it belongs: with you. 24/7 Premium Support: SafeBytes provides 24/7 technical support, automatic maintenance, and updates for the best user experience. SafeBytes has developed a wonderful anti-malware solution that can help you conquer the latest malware threats and virus attacks. You can rest assured that your computer system will be protected in real-time as soon as you put this software to use. So if you need sophisticated forms of protection features and threat detections, purchasing SafeBytes Anti-Malware will be well worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you do not want to use malware removal software and prefer to get rid of PC Fix Speed manually, you might do so by going to the Add/Remove Programs menu in the control panel and removing the offending software; in cases of web browser plug-ins, you could un-install it by going to the browser’s Add-on/Extension manager. You will definitely also want to reset your browser. Finally, examine your hard drive for all of the following and clean your computer registry manually to remove leftover application entries after uninstalls. However, this is a tough task and only computer professionals can perform it safely. Moreover, some malware keeps replicating which makes it tough to get rid of. It is advised that you carry out the removal procedure in Windows Safe Mode.
Folders: C:\Program files\PC Fix Speed\ C:\Documents and Settings\All Users\Start menu\Programs\PC Fix Speed\ C:\Program filesx7Help\ Registry: HKLM\SOFTWARE\PCFixSpeed HKCU\Software\PCFixSpeed HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\PCFixSpeed
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Rollback any driver in Windows 10
Installing Windows updates, installing a new driver from the manufacturer, or even just installing an application or game can cause sometimes certain components of your computer to stop working properly or introduce issues that were not present just before mentioned installation. Luckily for all of us, Microsoft seems aware of this potential issue and we have the option to roll back an older driver which performed well and had no issues at all. In order to do this first press ⊞ WINDOWS + X to open the hidden start menu and click on Device Manager. keyboard with windows and x markedFrom the Device Manager choose the troublesome device and right-click on it, choose properties. AMD device driver inside device managerDevice properties floating Window will appear. AMD driver properties WindowClick on the top tab which says, Driver. From the Driver tab, click on Roll Back Driver. AMD driver rollback markedNote that if the device is working properly, the Roll Back Driver button will be greyed out and you will not be able to click on it meaning that chosen device is not the issue. If the device is not working properly and you can click on Roll Back driver, do it, choose the previous version, and reboot your computer. You can use this method to get back to the previous driver version for any device that is causing issues in your computer.
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What to do if Windows 10 PC turns on by itself
A PC that turns on by itself every so often can get quite annoying. Many users have faced this problem countless times. There are lots of possible reasons why your Windows 10 PC turns on by itself, wakes up from sleep, standby, or even when it’s shut down. To find out what exactly woke your computer, simply open Command Prompt as admin and type the following command:
powercfg –lastwake
Once you enter the command given above, it will show you the last device that woke your PC up. After that, you need to type in the next command:
powercfg –devicequery wake_armed
After entering the command, it will show you a list of all the devices that could wake your PC up. The goal in running these commands is to understand the reason what’s really causing your PC to turn on and see the reason is on the hardware level or not. Here are a couple of options you can try if your Windows 10 PC turns on by itself.

Option 1 – Try disabling Fast Startup

As you know, Windows 10 comes with a mode called Fast Startup which does not turn off the computer in the usual manner. This mode keeps your computer in a mixed state so that when you turn it on again, it will be a lot faster. However, as useful as this feature appear to be, some security experts find this an issue, for numerous reasons – for one, it can turn on your Windows 10 PC by itself. Thus, you need to disable this feature to fix the problem.

Option 2 – You need to stop the Task Scheduler from waking up your computer

There are times when the issue has something more to do with the software than hardware. It could be that you are using a Scheduled Task to get some work done on your computer at a particular time of the day or many times a day. That’s why if you really are using Task Scheduler, you need to change the Power settings of Windows to make sure that it ignores those tasks rather than deleting them instead when your computer is either on Hybrid or Standby mode.
  • Open the Power Options and then click on “Change Plan Settings”.
  • After that, make sure to choose the correct power plan and then select the “Change advanced power settings” option.
  • Next, look for the Sleep tree and expand it to view the “Allow Wake Timers” option and then disable it. Disabling this option will make sure that none of the program that could wake your PC up when it’s either on shutdown or sleep mode. However, this only applies to laptops.

Option 3 – Try to disable Automatic Restart

There are instances when the computer crashes and the system restarts itself. This is actually by design – when your computer has been left on standby, the computer will restart and if the program repeats, it will keep on waking your PC up.
  • In the Search bar, type in “system”.
  • Once it appears from the search results, click on it.
  • Next, select Advanced system settings on the left side and then go to the Advanced tab.
  • From there, click on Settings under Startup and Recovery.
  • Then unmark “Automatically Restart” and click on OK.

Option 4 – Adjust the Power Management option of both the Keyboard and Mouse

As you know, two of the culprits in waking your PC up are the keyboard and the mouse. If they’re slightly moved or hit, your PC turns on. To prevent these two from waking your computer up, you need to make some adjustments to their power management option since they have one. You can disable this option to ensure that they won’t wake your PC up unless you really want it to.
  • Tap the Win + X keys and then tap M to open the Device Manager and list all the hardware on your computer. From there, select your keyboard or mouse.
  • Next, right-click and then go to Properties and go to the Power Management tab.
  • In this tab, uncheck the “Allow this device to wake the computer” box.
Note: Aside from the keyboard and mouse, if you are also using any gaming rig to play games on your computer, then you might have to disable their power options as well as they could also wake your computer. Just make sure that either the keyboard or the mouse has the ability to wake your computer up at the very least as it can be quite inconvenient to tap the Power button every time you want to turn on your computer.

Option 5 – Modify Wake On Lan

The Wake On Lan feature can bring back your computer online if it is connected to a network. This feature is useful especially when a computer wants to communicate or to send data or files to a network computer which should come online only when it’s requested. Wake On Lan is built into the hardware, i.e. network adapter so it is one of the possible reasons why your PC turns on by itself.
  • Tap the Win + x keys then hit M to open the Device Manager and then under the Network adapters, look for the one that was listed above. Take note that you must not change anything with the ones that are listed as Miniport.
  • Next, right-click and select Properties and then go to Power management and from there, uncheck the “Allow this device to wake up the computer” option. This will ensure that no PC on the network can ever wake your computer up.

Option 6 – Prevent any scheduled Windows Update and Automatic maintenance

It is also possible that the Windows Update has restarted your PC to complete the update. This depends on your active hours or a predefined schedule. AS you know Windows has a built-in Automatic Maintenance mode which wakes the computer up at the scheduled time and performs the system update. This could be one of the possible reasons why your computer turns on by itself. so to prevent any scheduled updates and maintenance, you can simply change the time for Automatic maintenance. How? Follow these steps:
  • Open Settings then go to Windows Update and Security >Windows Update and select Active Hours.
  • After that, type in “Automatic maintenance” in the search bar to change the time for Automatic maintenance.
  • From there, you can adjust the timing or just uncheck the “Allow scheduled maintenance to wake up my computer at the scheduled time” box.
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How to Fix Windows 10 Update Error Code 80004002

Error Code 80004002 - What is it?

Error code 80004002 will be encountered when there are absent registry keys. These missing registry keys will hinder an update process when initiated. However, this error code can be averted once the user makes a reinstall of the Windows Update Client. The steps will be highlighted throughout the article.

Solution

Restoro box imageError Causes

Error code 80004002 might occur for various valid reasons. In cases of installing programs, a user might mistakenly install a new program over another, that was not properly (completely) uninstalled. This could cause a stack-up of registry keys and error messages. Additionally, error code 80004002 might be a consequence of malware, viruses, and adware.

Further Information and Manual Repair

If left unchecked, error code 80004002 could amount to system freezes and crashes, slow computer performance, error codes upon installation, and even blue screen errors. To fix this error code, you might want to attempt one or all the methods below. This is due to the fact that the problem might stem from various reasons.

Method 1: Safe Mode

Ensure to boot your computer in safe mode. This is to ensure that you are properly able to troubleshoot Windows update error code 80004002. To load your computer in safe mode, turn on the computer, press F8 before it fully loads to the ‘sign in’ screen.

Method 2: Update Outdated Drivers

One of the many reasons why you’ll encounter error code 80004002 is in light of the fact that your drivers might have been outdated. To check if your driver is outdated, Right click on the Start menu, select the Device Manager option. From there, you’ll be able to tell which device(s) is corrupted and needs updating.

Method 3: Reinstall Windows Update Client

To perform this process, follow the steps below:
  1. Locate “My Computer” or “This PC” on your device.
  2. Select the “Properties” option.
  3. Under the System option, determine whether your System type is 64-bit or 32-bit version of Windows.
  4. Use the links below to install the Windows Update client:

Click for 32-bit Operating System

Click for 64-bit Operating System

  1. After installation, search for Windows Update from the Search option.
  2. Select the Check for Updates option.
  3. Once any updates are found, hit Install Updates.

Method 4: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
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