Logo

Problem prevented document from being scanned

If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem.

A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.

  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.

Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:

  • First, go to Settings > Devices > Printer and Scanners.
  • After that, select the printer and select the Remove Device option.
  • Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.

  • Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
  • From there, right-click on the “StillImage” registry key and delete it.
  • After that, exit the Registry Editor and restart your computer.
  • Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

How to Fix 0x0000007B Error

What is 0x0000007B Error?

0x0000007B is the most common Windows stop error. The error is displayed on the blue-colored screen which is also called the blue screen of death. You may receive a 0x0000007B error message during Windows XP setup or while running the setup program. The message is often displayed as ‘a problem has been detected and Windows has been shut down to prevent damages’ or ‘inaccessible boot device error’.

Solution

Restoro box imageError Causes

The 0x0000007B error code is usually triggered by:
  • Poor Window XP installation
  • Registry corruption
  • Device Drivers Issues
  • Boot sector viruses

Further Information and Manual Repair

The 0x0000007B error makes your system vulnerable and reduces its speed significantly. And besides, you can’t run the programs smoothly on your PC either. Therefore, it’s advisable to fix the error right away. To fix and repair the 0x0000007B error successfully, you must first understand the cause of the error. Let’s take a look at all the solutions available to fix the 0x0000007B error.

Cause: Boot Sector Viruses

Solution: If your computer is infected with boot sector viruses, then you will first have to download a powerful antivirus. After downloading the antivirus program, run it on your PC to check your computer for viruses. Delete the viruses found and click the repair option. Sometimes even an antivirus program may fail to remove the virus and repair the system. In such cases, you must repartition and format your hard disk and also reinstall Windows XP.

Cause: Device Driver Issues

Solution: Device driver issues may occur if the boot controller is not properly configured or the driver is not up to date. If device driver configuration is the cause of the 0x0000007B error on your PC, then all you need to do is restart your PC, and while restarting press F8 to go to the advanced boot options. Now choose the ‘Last Known Good Configuration’ option. After selecting it, boot into windows and then perform a system restore. Now go to Device Manager and perform a driver rollback to reinstall the drivers. This will resolve the configuration issues. However, if you need an updated driver, all you need to do go on the web and download software to update the driver. It is advisable to download software from the manufacturer’s website in order to successfully update the device driver.

Cause: Poor Windows Installation

Solution: In this case, you will have to perform a Windows start-up repair. To do this: boot Windows XP from CD. Press ‘enter’ at setup Windows Screen when prompted. Then press R to repair Windows Installation. This procedure will not delete any user data and files. In fact, it will copy only the original Windows files over the bad or existing ones. Some of the best ways to avoid Ox0000007B blue screen errors are
  • To scan for viruses every time you use your PC
  • Never open web pages, emails, or download content that you think looks suspicious because that’s probably a virus.
  • Always keep your computer updated.
Read More
dxgkrnl.sys Blue Screen Error in Windows
Dxgkrnl.sys is a file related to the Microsoft DirectX driver – a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like 3D games as well as HD videos. However, there are times when you encounter Blue Screen errors for this system file which is quite a lot. So when you encounter a Blue Screen error that’s related to this file, then it could be that the dxgkrnl.sys file is infected with some virus or malware and this might go unnoticed since antivirus programs regard dxgkrnl.sys as a system file. Here are some Blue Screen errors related to the dxgkrnl.sys file:
  • SYSTEM_SERVICE_EXCEPTION .
  • BAD_POOL_HEADER
  • STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL.
  • STOP 0x0000001E:
KMODE_EXCEPTION_NOT_HANDLED
  • STOP 0x00000050:
PAGE_FAULT_IN_NONPAGED_AREA
To fix the dxgkrnl.sys Blue Screen error, here are some suggestions you have to check out.

Option 1 – Try running the DirectX Diagnostic Tool

Since the dxgkrnl.sys error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the dxgkrnl.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that also cause this kind of BSOD error.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like dxgkrnl.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 6 – Try disabling the SLI Technology in NVIDIA Control Panel

In case you don’t know, there is a technology called SLI that comes with the NVIDIA graphics cards. With the help of this technology, the usage of various GPUs is allowed on a computer and hence helps in triggering the Alternate Frame Rendering and boosts the Graphics Performance directly. This is why this option to disable the SLI technology is suitable in fixing the problem if you are using an NVIDIA Graphics card.
  • Search for NVIDIA Control Panel in the Cortana Search box and then click on the related search result or you can also right-click on the NIVIA icon located in the system tray and then select the NVIDIA Control Panel to open it.
  • After that, navigate to the 3D settings section.
  • Then select the “Set SLI Configuration” option and click on the “Do Not Use SLI Technology” option.
  • Now click on Apply located at the bottom-right corner of the window to save the changes made.
  • Restart your computer.

Option 7 – Try turning off NVIDIA Surround

Note that this option is only applicable if your computer is using the NVIDIA Graphics card.
  • In the Cortana Search box, search for NVIDIA Control Panel and click on the related search result.
  • After opening the NVIDIA Control Panel, go to 3D Settings > Configure Surround, PhysX.
  • Now uncheck the “Span displays with Surround” option and then click on the Apply and OK buttons to save the changes made.
  • Restart your computer.
Read More
How to Fix Backup Error 0x80070002

What is Backup Error 0x80070002?

Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like: “Check your backup results. The backup completed but some files were skipped.” You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines: “Check your backup results. The backup completed but some files were skipped. View skipped files.” Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.

Solution

Restoro box imageError Causes

There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:

Case 1

You will see the following message when you press “View skipped files”: “Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))” You will face this case if you have backed up a library that included custom folders that were located in your user profile.

Case 2

Upon pressing “View Skipped files” you will encounter the below-mentioned messages: “Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))” You are likely to encounter any of these messages in case:
  • The Windows Backup program is trying to back up your files in either one or all of these folders (LocalLow, Searches, Contacts).
  • All three of these folders don’t exist in your system.
Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.

Notes

The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.

Further Information and Manual Repair

To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:

Solution for Case 1

  1. Ignore the error. The store files of the custom library in your user profile will not be created as backups.
  2. Transfer the library folder from where it currently exists to a place outside its current folder (user profile). For instance, you can move the library folder to an entirely new destination such as “C: My Folders”
  3. Remove the library folder from the list of files that you are backing up using the Windows Backup program. Then, add the original place of the library’s content in the list.
  4. Go back and check step two. If carried out successfully then add a link to the folder you moved from the library. Check to see if the backup includes the library folder. To make sure, you have to do as follows:
  • Go to Start and select your username.
  • Hover across to the folder you wish to move, right-click on it and select “Cut”.
  • Head to the navigation pane and search for the area you will store the folder in, right-click and select “Paste” so that the folder is moved to that location.
  • Right-click on the folder that you just moved and select “Copy”.
  • Go back to Start, select your username, right-click any vacant space in your folder and select “Paste Shortcut”.
Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive. Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.

Solution for Case 2

You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:
  1. Create all the folders listed in the error message including LocalLow, Contacts, and Searches.
  2. Remove all of these folders from the Backup settings to make sure they aren’t being backed up then add the folders which are in their original place. To carry out this procedure, you will have to follow the below-mentioned steps:
  • Head over to the Control Panel and open “Backup & Restore”.
  • Go to the Backup section and select “Change Settings”.
  • Click Next in the Setup backup dialog box.
  • Select “Let me choose” in the dialog box termed “What do you want to back up” then proceed by clicking Next.
  • Expand Data Files, expand <user> Libraries, expand Additional Locations then proceed by clearing out the AppData Folder, searches, and Contacts checkboxes.
  • Expand Computer as well as the item for your system drive (expand Local Disk (D:)), expand users, expand <user>, then go to AppData, Searches and Contacts and mark them if they are present.
  • Proceed by clicking next and select “Save Settings” then exit.
  • Back to Backup & Restore, select Back up now and your new backup will begin proceeding. The entire process will be complete without any errors now.
Read More
Software review series: Adobe Photoshop
From photo editing and compositing to digital painting, animation, and graphic design you can do it all in Photoshop. Bring ideas to life across desktop and iPad. Magically transform images with the power of AI. Learn new skills and share your projects via Livestream. Started as a photo editing application, photoshop has surpassed the original ideas and designs in the following years growing with each release and including more tools and flexibility not matched in other applications. Photoshop was the first to introduce many new features and set standards for other applications. How years have passed product grew and innovation was pushed forward, it took some time but eventually, photoshop was able to set itself as the industry-standard application for pixel editing and it holds that position even today. Throughout the world artist all over the globe are using it to create digital art in various fields be that illustrations, film, photography, texturing, etc. Its vast majority of tools and possibilities as well as its extensibility with plugins, actions, brushes have cemented it in the highest place in any designer or artist toolkit. Today you can get it as a part of a creative suite for a monthly fee on the official adobe website and even if you do not need other creative suite applications photoshop is worth the fee alone. Simply you have to try it, learn it, and then harvest its power. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
Read More
How to get rid of EverydayLookup Toolbar

EverydayLookup is a browser extension for Google Chrome developed by Mindspark Inc. This extension allows users to find what mobile network a certain number belongs to, to find out an area code of a country/town, or locate a town by zip code. While these features look promising and interesting, this extension comes with a downside.

When installed, this extension will change your default search engine, the home page, and new tab to search from MyWay.com, it will monitor user browsing activity, log searches, visited links, opened websites, and other information. This information is forwarded to Mindspark ad servers, then later sold/used to better target ads.

While browsing the internet with this extension you will see additional injected ads and sponsored content throughout your browsing sessions (even if the ads do not match your search queries). It can inject banners to websites, and sometimes even put an ad above website content making it extremely annoying to deal with.

About Browser Hijackers

Browser hijacking means that a malicious code has taken power over and modified the settings of your web browser, without your permission. Browser hijackers are capable of doing many different things on your computer. Typically, browser hijacking is used for earning ad revenue that comes from forced advert mouse clicks and site visits. Even though it might seem naive, all browser hijackers are damaging and thus always classified as security threats. Browser hijackers can also permit other destructive programs without your knowledge to further damage the computer. How one can determine if your browser is hijacked Signs that a browser is a hi-jacked include: 1. your home page is reset to some unknown webpage 2. new bookmarks pointing to pornographic websites have been added to your favorite pages 3. the essential web browser settings are modified and unwanted or unsafe resources are added to the trusted sites list 4. find new toolbars that you simply did not add 5. you find lots of pop-ups on your screen 6. your web browser starts running slowly or presents frequent errors 7. Inability to navigate to certain websites, particularly antivirus and other security software webpages.

Exactly how browser hijacker finds its way to your computer

Browser hijackers can get into a computer in some way or other, for instance via file sharing, downloads, and e-mail too. Many web browser hijackings come from add-on programs, i.e., browser helper objects (BHO), toolbars, or extensions added to browsers to give them additional features. Sometimes you may have mistakenly accepted a browser hijacker as part of a software bundle (generally freeware or shareware). A good example of some well-known browser hijackers includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, Delta Search, and RocketTab, but the names are continually changing. Browser hijackers can record user keystrokes to gather potentially invaluable information leading to privacy concerns, cause instability on computers, severely disrupt user’s browsing experience, and eventually slow down the computer to a stage where it becomes unusable.

How to get rid of a browser hijacker

Certain browser hijacking could be simply stopped by discovering and removing the corresponding malware application through your control panel. Many times, it could be a tough job to find and delete the malicious program because the associated file will be running as part of the operating system process. Moreover, manual removal requires you to perform many time-consuming and tricky procedures that are very hard to conduct for new computer users. Industry experts always suggest users eliminate any malware including browser hijacker by using an automatic removal tool, which is easier, safer, and faster than the manual removal solution. If you’d like to eliminate persistent hijackers effectively, install the award-winning anti-malware software Safebytes Anti-Malware. And employ a system optimizer, such as Total System Care, to erase all related files from the registry and fix browser issues.

Can't Install Safebytes Anti-malware because of a Virus? Try This!

Practically all malware is inherently harmful, but certain types of malware do a lot more damage to your computer than others. Some malware types modify browser settings by adding a proxy server or modify the computer’s DNS configuration settings. In such cases, you will be unable to visit some or all sites, and thus unable to download or install the required security software to remove the infection. So what to do if malicious software prevents you from downloading or installing Anti-Malware? There are some fixes you could try to get around with this problem.

Install in Safe Mode with Networking

In the event the malware is set to load at Windows startup, then booting in safe mode should avoid it. Since only the bare minimum applications and services launch in “Safe Mode”, there are rarely any reasons for issues to take place. To start your Windows XP, Vista, or 7 computers in Safe Mode with Networking, do as instructed below. 1) At power on, press the F8 key while the Windows splash screen starts to load. This will conjure up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking with arrow keys and hit Enter. 3) Once you get into this mode, you should have an internet connection once again. Now, utilize your browser to download and install Safebytes Anti-malware. 4) After installation, run a full scan and let the program delete the threats it discovers.

Obtain the security software using an alternate browser

Malicious program code may exploit vulnerabilities on a specific browser and block access to all anti-malware software sites. In the event you suspect that your Internet Explorer has been hijacked by a computer virus or otherwise compromised by online hackers, the ideal approach would be to switch to a different internet browser like Mozilla Firefox, Google Chrome, or Apple Safari to download your chosen security software – Safebytes Anti-Malware.

Install and run anti-virus from your Thumb drive

Another way is to download and transfer anti-malware software from a clean PC to run a scan on the affected computer. Abide by these steps to run the anti-malware on the infected computer. 1) On a clean computer, install Safebytes Anti-Malware. 2) Insert the USB drive into the uninfected computer. 3) Double-click the executable file to open the installation wizard. 4) Pick the USB drive as the location when the wizard asks you exactly where you want to install the application. Follow the directions to complete the installation process. 5) Now, transfer the pen drive to the infected PC. 6) Double-click the EXE file to open the Safebytes software right from the pen drive. 7) Hit the “Scan Now” button to start the virus scan.

A Look at the Best AntiMalware Program

Today an anti-malware tool can protect your computer or laptop from different types of internet threats. But how to choose the right one amongst various malware protection application that’s available on the market? Perhaps you might be aware, there are numerous anti-malware companies and tools for you to consider. A few are well worth your money, but most aren’t. You need to be careful not to select the wrong application, particularly if you purchase a premium program. One of the highly recommended tools by industry leaders is SafeBytes Anti-Malware, the most dependable program for Windows computers. SafeBytes anti-malware is a trustworthy tool that not only secures your computer permanently but is also quite easy to use for people of all ability levels. This program can easily identify, remove, and protect your personal computer from the latest malware attacks such as spyware, adware, trojan horses, ransomware, PUPs, worms, parasites along other potentially harmful software programs.

SafeBytes has excellent features when compared to various other anti-malware programs. Listed here are some of the great ones:

Anti-Malware Protection: Using its advanced and sophisticated algorithm, this malware elimination tool can detect and eliminate the malware threats hiding in your computer system effectively. Active Protection: SafeBytes provides round-the-clock protection for your computer limiting malware attacks instantly. This software will constantly keep track of your computer for suspicious activity and updates itself continuously to keep current with the latest threats. Web Protection: Through its unique safety rating, SafeBytes alerts you whether a website is safe or not to access it. This will assure that you’re always certain of your online safety when browsing the internet. High-Speed Malware Scanning Engine: SafeBytes’s high-speed malware scanning engine lessens scan times and extends battery life. At the same time, it’ll effectively find and eradicate infected computer files or any internet threat. Low Memory/CPU Usage: SafeBytes is renowned for its minimal influence on computer resources and great detection rate of diverse threats. It runs quietly and efficiently in the background so you’re free to use your computer or laptop at full power all of the time. Premium Support: For any technical inquiries or product guidance, you can obtain 24/7 professional assistance via chat and e-mail. To conclude, SafeBytes Anti-Malware is really great for securing your computer against all sorts of malware threats. Malware trouble will become a thing of the past once you put this software program to use. If you’re looking for the very best malware removal application out there, and when you don’t mind shelling out some dollars for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of EverydayLookup without using an automated tool, it might be possible to do so by removing the application from the Microsoft Windows Add/Remove Programs menu, or in cases of browser plug-ins, going to the browsers AddOn/Extension manager and uninstalling it. You will likely also want to reset your internet browser. To be certain of complete removal, find the following registry entries on your computer and delete them or reset the values appropriately. However, this is a complicated task and only computer experts can perform it safely. Furthermore, certain malware is capable of replicating or preventing removal. It is recommended that you carry out the removal procedure in Windows Safe Mode.
Files: %LOCALAPPDATA%\EverydayLookup_d9 %UserProfile%\Local Settings\Application Data\EverydayLookup_d9 %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\fpeepicldbpmefboahpolegllmiglnai %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\fpeepicldbpmefboahpolegllmiglnai %PROGRAMFILES%\EverydayLookup_d9 %PROGRAMFILES(x86)%\EverydayLookup_d9 %UserProfile%\Local Settings\Application Data\EverydayLookupTooltab Registry: HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\EverydayLookup_d9Service HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: EverydayLookup EPM Support HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: EverydayLookup EPM Support HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar, value: 0a7d3c2c-131d-4b0a-9c1b-2045f6bae42a HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar, value: 0a7d3c2c-131d-4b0a-9c1b-2045f6bae42a HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\3eb9a50f-f2ab-4d63-8e33-96d71f659640 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\3eb9a50f-f2ab-4d63-8e33-96d71f659640 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 0A7D3C2C-131D-4B0A-9C1B-2045F6BAE42A HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\EverydayLookup_d9 HKEY_CURRENT_USER\Software\EverydayLookup_d9 HKEY_CURRENT_USER\Software\AppDataLow\Software\EverydayLookup_d9 HKEY_CURRENT_USER\Software\EverydayLookup
Read More
Fix rtf64x64.sys Blue Screen error on Windows
rtf64x64.sys Blue Screen error happens in random intervals but it is a regular occurrence, it can happen when playing games, when watching movies, or even when the computer is idle. in this article we will guide you on how to resolve this error from the most simple steps you could take and do not worry, altho the error seems dreadfully and scary, it is nothing to worry about. If you can boot Windows normally after error great, proceed with instructions, else reboot into safe mode or use installation media to boot.
  1. Use official Microsoft online troubleshooter Microsoft has an online blue screen troubleshooter that was made specifically for this kind of situation. Go to Troubleshoot screen error and answer questions needed. Most of the time this will be enough to solve any blue screen issue.
  2. Update network and sound drivers How is this error traced back to Realtek devices, go to the Realtek website and download drivers. Install them and reboot the system.
  3. Use a dedicated software solution DRIVERFIX is an application made for these and other kinds of driver issues and problems, it is one click automated solution for driver fixing. Visit the Driverfix site and download the application
  4. Perform system Restore If you have not managed to fix the issue with previous steps roll back to a previous restore point when everything was working.
  5. Replace network or sound card If everything failed including system restore then it is likely that it is a hardware malfunction. Replace faulty components and you should not receive errors anymore.
Read More
Types of Malware Attacks & How to Battle Them

Afraid of the growing threats online? As you should be. But we’re here to show you what kinds of malware are out there and what you can do to keep them at bay.

Malware definition

Malware comes from the term malicious software. It’s software designed to attack and exploit devices and networks to the advantage of the hacker who made it.

Malware can be transmitted in different ways. Most commonly this happens via infected USB drives, downloadable files or malicious websites. Depending on the type and ultimate goal, the consequences of a malware attack can range from negligible to catastrophic.

Credit: Ed Hardie on Unsplash

What kinds of malware are there?

1. Virus

A virus is typically spread via infected files, websites or links. It’s one of the oldest malware types and one of the most difficult to get rid of. That’s because, once activated, it replicates itself - hence the name. 

It can perform different kinds of attacks, depending on what the creator wants to achieve. The main characteristic of a virus is that it really doesn’t show itself until you activate the host. So that’s a scary thought for sure.

2. Adware

Sometimes an ad blocker isn’t enough to fight off unwanted ads. And some of them can, unfortunately, be malicious. They may redirect you to infected sites or prompt downloads of risky files. Even just opening a malicious site can lead to data theft.

So, definitely be careful when clicking around. Even if an ad seems completely legitimate, you can never be too sure.

3. Ransomware

Through ransomware, cybercriminals gain access to a user’s data and use it to extort them for money. Basically, the user is threatened with data deletion or even exposure if a ransom isn’t paid by a specific deadline.

This is a particularly nerve-wracking type of malware. If it targets an individual, it preys upon their sense of anxiety, fear, guilt and even shame. If it targets a business (which is a lot more common), it preys upon not only that business’s profit but also every single one of their customers and their data.

4. Trojans

This type of malware disguises itself very well as a legitimate-looking program. Once you download it, hackers can get full access and control of your device, data and network. They can even be hidden in games, apps and attachments. They cannot self-replicate, though, so we guess that’s… good news?

5. Worms

Worms can replicate, just like viruses, but you don’t need to actually activate the infected program for them to get going. They can be used for various purposes, ranging from data deletion to file encryption to support a ransomware attack.

Credit: Growtika on Unsplash

6. Spyware

Spyware refers to malicious software that stays hidden on your computer and monitors your activity. The best-known type is keyloggers. This can be used to steal sensitive data like passwords and banking information.

7. Rootkits

Rootkits are among the most dangerous types of malware. They allow administrative access and full control of a device, which lets hackers continue hijacking all your data and monitoring your activity without your knowledge.

8. Botnets

Botnets are networks made up of bots - computers that cybercriminals have infected with malicious software. Bots and botnets give hackers remote access to users’ devices and allow them to spy on your camera, take screenshots, memorize passwords and launch Distributed Denial of Service attacks. This one truly makes your hair stand on end.

What can you do about it?

You know the old adage - better safe than sorry. And trust us, malware attacks are such a pain in the you-know-what that you really don’t want to be sorry.

Luckily, there are simple solutions that can shield you from most digital threats these days. What you want to be looking at is a solid antivirus program. Well, technically, you need an antimalware program, but since the latter evolved from the former, we still mostly refer to them as antivirus software.
The majority of antimalware programs these days don’t just shield you from potential risks online, but include additional features as well. For example, some Bitdefender antivirus packages also include parental control and a VPN. And Bitdefender is not just for PCs either - it offers protection for your beloved iPhone or Android as well. You can throw in a password manager in there too, for an additional layer of security.

Credit: Dan Nelson on Unsplash

If you aren’t too concerned about all these various threats or feel like you don’t need extra security, you can at least take a step to protect your information from being exposed to lurking cybercriminals as you’re browsing. This can be done through a good VPN like Surfshark, which hides your identity in the digital space and prevents your data from being tracked.

Choosing the right protective software is especially important if you have children with access to the Internet, since they’re unfortunately even more vulnerable to malicious attacks. If you aren’t sure what the right kind of antimalware program is right for you, you can reach out to us and we’ll be happy to help keep your entire household or office digitally secure.

The bottom line

The truth is that there’s no way to be 100% protected in the online world. Hackers are constantly coming up with new ways to infiltrate our devices. But malware-battling software evolves along with them and there’s still plenty you can do to keep risks away. Stay safe!

Read More
File is Too Large for the Destination Error
The file is too large for the destination file system is the error when you try to copy a file larger than 4GB on a drive formatted in the FAT32 file system. FAT32 is the old file system used in previous Windows versions and it was replaced by superior NTFS, altho FAT32 is still used because of its compatibility fact that it could be accessed in various operating systems its disadvantage among others is that it can not hold files larger than 4GB in size. This refers to the size of a single file, so if you have a file that is this large and when you try to copy or move it on a drive formatted in FAT32 you will get this message, and the operation will not be able to complete.

Format drive

In order to actually transfer the file in its glorious size, I am afraid that you will need to format destination drive in NTFS or if you have data on drive which you do not want to lose with formatting, use third-party software to convert file system from FAT32 to NTFS without losing data. I would recommend AOMEI partition assistant, it is a free and proven application letting you both manage your partitions and convert any one of them into another file system without data loss. You can get AOMEI here.

Split file

Another option if you are not keen on installing third-party tools or formating is to divide large files into smaller ones that are less than 4GB in size. You can use any archiving application since built-in Windows ZIP support will not let you split file into various different sizes. The best tool in my humble opinion is WinRAR, but you can choose any proven one. When file is split into parts less than 4GB in size, you will have no issues copying or move the file to the destination drive.
Read More
Could not start Diagnostic Policy Service
If you are trying to run a Windows Service like the Diagnostic Policy Service and encounter an error instead that says, “Windows could not start the Diagnostic Policy Service”, worry not for this post will guide you on what you can do of the Diagnostic Policy Service is not running in your Windows 10 computer. As you know, the Diagnostic Policy Service enables problem detection, troubleshooting, and resolution for Windows components on your Windows operating system. When you encounter this kind of problem, you will also see the “Access is denied” error message. This occurs when the “MpsSvc” process does not have the permissions needed for the Registry keys. This kind of problem happens when the TrustedInstaller account is missing the permissions for a Registry key and so to fix this issue, you need to take full control and ownership of the Registry keys. You need to create a System Restore point first before you get started. This way, you can always undo the changes you’re about to make in case anything goes wrong. Once you’re done creating a System Restore point, refer to the following instructions to fix the “Windows could not start the Diagnostic Policy Service” error. Step 1: Tap the Win + R key combination to open the Run utility. Step 2: Type in “Regedit” in the field and tap Enter to open the Registry Editor. Step 3: After opening the Registry Editor, navigate to this registry path:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesDPSParameters
Step 4: After that, look for the “Parameters” registry key and select Permissions. Step 5: Now select your account under Group or user names. Step 6: Next, make sure that the “Full Control” and “Read” boxes are both checked, and then click on the Apply and OK buttons to save the changes. Step 7: Afterwards, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlWDIConfig Step 8: From there, look for the Config key and right-click on it and select Permissions and then click on Add and type “NT Service/DPS in the box and click OK. Step 9: Now select “DPS” and check the Full control box, click OK and exit the Registry Editor. Step 10: Reboot your computer and check if the error is now fixed.
Read More
Repair Windows 10 Error 0xC1900101, 0x4000D

Error Code 0xC1900101, 0x4000D - What Is It?

Error Code 0xC1900101, 0x4000D is not very common among the many error codes emerging when updating to Windows 10. It is specific to Windows 7 users who try to upgrade to Windows 10 system.

This error hinders Windows 7 users to install the Windows 10 update. Once the update is launched, the process will go smoothly until a certain percentage (normally upon hitting 70% or more) and then it gets stuck. The user will then see a notification stating: “The installation failed in the SECOND_BOOT phase with an error during MIGRATE_DATA operation.”

You’ll be able to get past the error after a while. The error message will disappear and continue with the configuration process. But, not for long as it will reoccur at around 90% of installation with another error message saying: “The installation failed in the SECOND_BOOT phase with an error during PRE_OOBE operation.”

Solution

Restoro box imageError Causes

You’re most likely to encounter Error Code 0xC1900101 – 0x4000D when you upgrade to Windows 10 using a USB drive. There are several reasons why this update-related error happens such as wrong update, incompatibility with an antivirus program, or incompatibilities with some software.

Further Information and Manual Repair

In attempting to fix error code-related problems, it is best to do manual repair methods. Employing repair methods manually can help users pinpoint the root causes of the issues they are encountering and apply permanent solutions to fix the problem.

While every Windows user can do most manual repair methods, there are certain cases where help from a Windows expert is needed. If you’re not confident in employing the manual repair methods yourself, you can always consider seeking help from a professional Windows technician who is equipped with enough knowledge to address any issues you are facing or you can just simply use a powerful automated tool.

In fixing Error Code 0xC1900101 – 0x4000D, you can try doing any of the following manual repair methods:

Method One: Disable Background Applications

Error Code 0xC1900101-0x4000D probably occurs when there are programs running in the background of the system as you are in the process of updating. On that note, you must ensure that any programs running in the background must be disabled through Task Manager.

  1. Press Ctrl+Alt+Del then choose Task Manager.
  2. Right-click on all background applications then chooses End Task to close the apps.

NOTE: If there are any processes you are unfamiliar with, you can always right-click that process then “search online.” Be careful not to end “Windows process” tasks under the “Type” column as it might cause further problems.

  1. Restart your device then proceed to Windows 10 system upgrading.

Method Two: Uninstall Anti-Malware Tools

Anti-malware tools normally trigger problems since they consist of files that are possibly incompatible with some software. If Error Code 0xc1900101-0x4000d is caused by incompatibility with an antivirus program, follow the following steps:

  1. Open the Control Panel then choose System and Security.
  2. Select Windows Solution Center.
  3. Click Security to locate your antivirus.
  4. Once you’ve located your antivirus, click on it then choose
  5. Restart your device then check if it eliminates the problem.

Method Three: Install System Updates

  1. Click on the Start menu then select System and Security – Windows Updates.
  2. Choose Check for updates.
  3. If there are any required updates detected by the system, select them all then choose Install Updates.
  4. Restart your device.

Method Four: Check System For Any Incompatibilities

In doing this method, you need to use the System Readiness tool.

  1. Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821).
  2. Once the download is finished, open Windows 6.1-KB947821-v34-x64.msu
  3. Run the program to check for any incompatibilities in your system.

NOTE: The process might take a while depending on the speed of your device.

  1. If there are no results found, you can now try updating again to Windows 10. However, if there are any issues found, you need to have them fixed first.

Method Five: Download A Powerful Automated Tool

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status