Logo

Fix 0x800f0982, PSFX E MATCHING COMPONENT

If you encounter an error saying, “0x800f0982 – PSFX_E_MATCHING_COMPONENT_NOT_FOUND”, when you try to install a Windows 10 cumulative update, then you’ve come to the right place as this post will help you sort this problem out. According to the reports, computers with Asian language packs installed are the ones that are mostly affected by this error. In fact, the same error code was also found with two KB4493509, KB4495667 and KB4501835. These cumulative updates are released as part of Patch Tuesday. However, it appears that it brought on issues. Thus, to fix the error, you can try to uninstall and reinstall any language packs you’ve added recently. You can also try to uninstall older KB updates or delay Windows Update, as well as reset Windows 10.

Option 1 – Try to uninstall and reinstall the language packs you’ve recently added

If you have installed a language pack recently, you have to uninstall it, restart your computer, and then reinstall it.

  • Go to the Settings app and select Time & Language.
  • Next, click on the Language option and select the language you have to uninstall.
  • After selecting the language, it will enable two-button namely the Options and Remove buttons.
  • Click on the Remove button and then reboot your PC.
  • Once your computer has restarted, install the language pack again.

Option 2 – Try to uninstall the KB updates

Microsoft has actually offered a solution, an odd one which is to install the April 2019 cumulative update. You have to uninstall the older KB4495667 and KB4501835 update from your Windows 10 computer. And after you’ve uninstalled them, click on the Update button and then install the April 2019 cumulative update.

  • Go to Settings and select Update and Security > Windows Update.
  • From there, click on the “View update history” option and then click on the “Uninstall Updates” option.
  • This will open a new window that contains the list of installed Windows Updates.
  • Now right click on the Windows Update you wish to uninstall and click Uninstall.
  • Once you’ve uninstalled the update, click the Update button and install the April 2019 cumulative update.

Option 3 – Try to delay Windows Update

If you have not installed the Windows 10 cumulative update KB4493509 yet and the Asian language is a must for you, then you have to delay or pause the Windows Update for at least a couple of days.

Option 4 – Reset your computer

  • Tap the Win key or click on the Start button located in the Taskbar.
  • Then click on the Power button at the bottom right portion of the screen.
  • Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen

  • Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

How to Fix the File Too Large Error in Windows 10
If you are trying to copy large files that are over 4GB to a USB flash drive or SD card, but you suddenly get an error message saying, “File Too Large, The file is too large for the destination file system”, read on as this post will help you fix this problem. A user recently reported that while trying to copy a 4.8GB zipped file from a Windows 10 PC to a new 8GB USB drive but only got the File Too Large error message instead. If you share the same problem with this user and you know that there is more than enough available space for the file in your USB drive or SD card, continue reading until you get to the instructions provided in this post so that you will be able to copy the file successfully. It is most likely that the USB drive has been FAT32 formatted which is why you’re unable to copy the file and got an error. The FAT32 file system has a built-in limitation on the size of the individual file that it may contain. For instance, it’s 4GB so even though collectively, it may have files or even 1TB individually it shouldn’t be more than 4GB. Thus, you need to change the file system from FAT32 to NTFS. To do that, carefully follow the instructions provided below.
  • Step 1: Connect the USB drive and open the Windows File Explorer.
  • Step 2: Afterwards, right-click on the USB drive letter and select Format from the context menu.
  • Step 3: Next, select NTFS instead of FAT32 the instant a dialog box appears from the drop-down menu for the file system.
  • Step 4: Now click on the Quick Format option and then click the Start button to reformat the USB drive.
Note: There is also another way you can change the file system. In this alternative way, you need to open an elevated Command Prompt and type the convert X: /fs:ntfs /nosecurity command, and hit Enter to execute it. Remember that in this command, “X” is the letter of your USB drive so whatever the letter of your drive is, you need to make sure to put it instead of “X”. Once the process is completed, try copying the file again.
Read More
Fixing the Java Error Code 1603 in Windows 10
You might have experienced a situation where you’re trying to install or update your Java application on your Windows 10 computer but were not able to do so for some reason. One of the problems you can encounter while updating or installing Java is Error Code 1603. There are two ways you can install Java – you have the option to choose where to get Java either from the online download or offline download. There are times when before you can install Java, you might have to disable the firewall first as it may interrupt the Java online installation. And while doing so, if you are getting the “Java Update or Install did not complete – Error Code 1603” error message, read on as this post will show you what you can do to fix it. At the time of writing, the exact cause of this error is still unknown. On the other hand, you must still check if you have fulfilled all the system requirements needed to install Java. You have to make sure that your Windows 10 PC has sufficient disk space available for the Java installation or update. In addition, you also have to make sure that you meet all the hardware requirements and you are using a popular web browser for the installation, and that you have administrative privileges for download and installation. To fix the “Java Update or Install did not complete – Error Code 1603” error, here are some suggestions you can try.

Option 1 – Restart your computer before you install the new Java package

You might have to restart your computer if you got the error code 1603 while installing Java through an offline download.
  • Restart your computer.
  • Next, download and install the offline installer of the Java package from the official site of Java and not some third-party source.
  • In the prompt box that appears while downloading the Java package, select the option Save in and save the package in your preferred folder.
  • After that, navigate to the saved, downloaded package on your computer and then double click on the file to begin the installation process.
After that, if it didn’t fix the problem and you’re still getting the error code 1603, follow the next given option below.

Option 2 – Uninstall the old versions of Java before you install the new package

  • Open the Control Panel.
  • After that, click on Programs and features.
  • Then select the old Java package and click on Uninstall.
  • Restart your computer and then try installing the new Java package again from its official site.

Option 3 – Disable the Java content in the browser you’re using via Java Control Panel and reinstall Java

  • Open the Control Panel again.
  • And then click on the Java icon to open the Java Control Panel.
  • Next, navigate to the Security tab and then uncheck the “Enable Java content in the browser” option.
  • Then click on Apply and then Ok to save the changes made.
  • Now install the new Java package again after you download it from its official website.
  • Once the installation is completed, re-enable the “Enable Java content in the browser” option in the Java Control Panel as it is essential especially if you are running Java content in your browser.
Read More
An Easy Guide to Fixing Mingwm10.dll Error Code

Mingwm10.dll Error Code - What is it?

Mingwm10.dll is a dynamic link library file. This file is associated with the gaming program called the Adventures of Tintin developed for Windows OS by Ubisoft. Like all other DLL files, Mingwm10.dll file also contains small programs that are used to load and run this gaming program on your PC and several other programs developed by Ubisoft. Mingwm10.dll error code may occur when this file fails to run and load the Adventures of Tintin, the game on your PC. This error may appear on your PC in different formats such as:
  • "Mingwm10.dll not found."
  • "The file mingwm10.dll is missing."
  • "Cannot register mingwm10.dll."
  • "Cannot find C:\Windows\System32\mingwm10.dll."
  • "Mingwm10.dll Access Violation."
  • "Cannot start The Adventures of Tintin The Game. A required component is missing: mingwm10.dll.Please install The Adventures of Tintin The Game again."
  • "This application failed to start because mingwm10.dll was not found. Re-installing the application may fix this problem."

Solution

Restoro box imageError Causes

Mingwm10.dll error code is triggered due to a plethora of reasons. These include causes like:
  • Registry damage or corruption
  • Viral infection
  • Hardware failure
  • Corrupt or missing Mingwm10.dll file
Though this error is not fatal nonetheless it is advisable to fix it promptly to ensure you are able to access your desired program successfully without any restriction. Please note, this error can become a major PC threat as the underlying causes are registry corruption or viral infection.

Further Information and Manual Repair

Listed below are some of the best, proven, and easy DIY methods to help you resolve the Mingwm10.dll error code on your system. These are simple methods and require no technical expertise or know-how.

Method 1 - Restore the Missing File

As mentioned above DLL are shared files, there is a possibility that you accidentally deleted the Mingwm10.dll file on your system while uninstalling a program developed by Ubisoft. In such an event, the best and the easiest way to fix the error is to check your recycle bin and restore the deleted Mingwm10.dll file on your system.

Method 2 - Download Mingwm10.dll File from a Reliable Website

If you are unable to locate the missing Mingwm10.dll file in the recycle bin, then another method to fix the issue can be to download the Mingwm10.dll file from a trusted website. The reason why we say trusted is that viruses often enter computer systems when users download files from unreliable websites. So, to avoid bigger problems first make sure the site you select to download the Mingwm10.dll file is authorized and trusted.

Method 3 - Update Outdated Drivers

Hardware failure is related to outdated drivers. If the cause of the Mingwm10.dll error code is hardware failure, simply update the outdated drivers to resolve. Since the Mingwm10.dll file is used to run and load Adventures of Tintin, a gaming software program, then most probably the error is caused because of the outdated video card driver. Therefore update it to fix the issue. For this, go to the start menu, type Device Manager in the search bar. Once it opens use the driver update wizard to make updates. The wizard will walk you through the entire process, making the driver update task easy.

Method 4 - Repair the Corrupt Registry

The registry is the part that stores all the information and activities performed on your system. From important files to obsolete files it saves everything. If the obsolete files like the junk files, bad entries, invalid registry keys, and cookies are not removed from the registry frequently, these files accumulate in the registry and corrupt important system files like DLL files, popping error codes like Mingwm10.dll error. To resolve, download Restoro. It is a PC Fixer embedded with a  registry cleaner. The registry cleaner scans and removes all the obsolete files. It cleans the registry and the corrupted system files in just a few clicks, thereby fixing the problem. Click here to download Restoro to resolve the Mingwm10.dll error code on your PC
Read More
How to Fix Windows 10 Error 0xc00000fd

Error Code 0xc00000fd - What is it?

In its most basic essence, Error Code 0xc00000fd appears when a program can not be initiated. It can occur when a file or program is corrupted, incompatible with the current version of the operating system, or out of date.

This error code occurs primarily in Windows but is also present in previous editions of the operating system. The symptoms of this error and the resolution methods for each of these systems are essentially resolved in the same way.

Common symptoms include:

  • Failure of programs to open properly, even if they were able to be opened in the past
  • The appearance of an error message stating that the application couldn’t be started correctly

There are several different things that Windows 10 users can do to try to fix the appearance of Error Code 0xc00000fd on their machine. Some of these methods are fairly simple for the average user, while others may require advanced knowledge and comfort with diving into the deeper tools and settings of the Windows operating system. If you have difficulty in implementing the methods below, contact a qualified Windows repair technician to assist you in the resolution of the error code.

Solution

Restoro box imageError Causes

Error Code 0xc00000fd can arise when program files are not recognized properly by the operating system, when the operating system is no longer compatible with the program being run, when files are missing or corrupted, or when the program has been changed in a substantial way. Each of these causes requires a different method of resolution.

Further Information and Manual Repair

Several methods can be used to attempt to resolve Error Code 0xc00000fd on your computer. Basic users can use some of these methods, while others require familiarity with advanced tools and options in Windows. If you have trouble implementing the steps below, contact a qualified professional to assist you. Here are the top ways to deal with Error Code 0xc00000fd on your machine:

Method One:  Check for Updates using the Windows Update Tool

In some cases, compatibility issues can be resolved through updates and patches available directly from Microsoft via the Windows Update tool. This is most likely the case if you have not kept up with regular updates on your machine over time. In your settings, open up the Windows Update tool and run a scan to see if there are any required updates available for your programs or for the operating system itself. If there are updates, install them, then reboot your computer to make sure that all updates are able to be fully applied to your operating system. Attempt to open the program that caused the error after you are finished to see if this method addressed the problem fully or if an additional method needs to be used.

Method Two:  Roll Back to an Earlier Version of the Updates

Sometimes, an update can cause a compatibility issue. If you have previously been able to open the program in question without any problems, but have recently installed an update on your computer, that update may have been the source of the problem. If this is the case, roll your system back to an earlier stage of updates to see if that fixes the problem. If so, you may need to wait to reinstall the updates until Microsoft corrects the issue.

Method Three:  Run Scans on Your Registry, Antivirus Software, Drivers, and Update Troubleshooters

If there truly is a corrupted or missing file within the program that you are trying to run, you can open up several tools to scan for the file that may be causing the trouble and attempt to fix it. Run the following tools to try to fix the problems:
  • Windows Registry Repair Tool (this particular tool may take some time to complete)
  • Windows Update Troubleshooting Wizard
  • Windows Drivers Updates
  • Antivirus software or Microsoft Security Essentials
After running each of these tools, restart your computer to allow any necessary changes to be applied to your system. If the above methods do not fix error Code 0xc00000fd on your particular device or if you do not have the confidence and knowledge to implement these steps on your own, get in touch with a Windows repair professional who can help you to resolve the problem.

Method 4: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
Read More
Fix VSS Error Code 0x8004231f in Windows 10
VSSControl: 2147467259 Backup jobs failed. Cannot create a shadow copy of the volumes containing the writer’s data. VSS asynchronous operation is not completed. Code: [0x8004231f]
This message pops up when you are creating a snapshot system restore, usually, the issue is tied with insufficient space or service stopping. We will go into detail about how to fix both so you can finish the operation without any issue.
  1. Check Volume Shadow Copy Services

    Easier and faster fix than the next one. Launch Services from the Start Menu, look for Volume Shadow Copy, double-click on it, and check the Service status. If it is stopped, click on the Start button. If it’s running, restart it by clicking Stop > Start.
  2. Increase Shadow Storage Space

    If the first fix didn’t resolve the issue then you need to increase Shadow Storage Space. Launch Command Prompt as an administrator. Now, type the following command to check your Shadow Storage Space. vssadmin list shadowstorage Now, type the following command to allocate more storage (you can change 10GB with the amount of space you want to allocate) vssadmin resize shadowstorage /For=C: /On=C: /MaxSize=10GB
Read More
Windows computer shuts down instead of Sleep
As you know the Windows 10 operating system is has a lot of features and some of them are related to turning off your computer in different ways in order to save power at different levels. These particular features are Shut down, Restart, Hibernate, and Sleep. However, there are times when you might encounter some issues when using any of the aforementioned features. One of these issues is when your computer shuts down instead of going to Sleep. This issue could be caused by several factors including a bug related to the Intel Management Engine Interface or IMEI driver as well as any misconfiguration in the power settings of the BIOS or UEFI. If your computer is going through this problem, read on as this post will guide you in fixing it. There are several potential fixes you can try to fix the problem. You can try to check the Sleep Advanced Settings or run the built-in Power troubleshooter or run the Power Efficiency Diagnostic Report. In addition, you can also try to troubleshoot the problem in a Clean Boot State or reset or update the BIOS.

Option 1 – Check the Sleep Advanced Settings

  • Click on the Windows key and type “control panel” in the field and select the related search result.
  • Next, select the Security and Maintenance option and click on the Power Options.
  • After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
  • Now click on the Change advanced power settings button and a new window will appear.
  • Then look for the “Sleep” option and expand it. Make sure that the “Allow hybrid sleep” option is on.
  • Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

Option 2 – Try to run the Power troubleshooter

The next thing you can do is to run the Power troubleshooter. To do so, follow these steps:
  • Go to Settings and navigate to Update & Security > Troubleshoot.
  • After that, look for the “Power” option from the given list of built-in troubleshooters and click on it.
  • Next, click on the “Run the troubleshooter” button to run the Power troubleshooter.
  • Once the troubleshooter is done identifying the problems, follow the next on-screen instructions to resolve the problem.

Option 3 – Troubleshoot Sleep Mode issue in a Clean Boot State

The issue with Sleep Mode might be caused by some third-party programs installed on your computer. This program might be the one that puts your computer to sleep and so to isolate this possibility, you have to put your PC in a Clean Boot State using the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to put your computer to sleep again.

Option 4 – Try to run the Power Efficiency Diagnostics Report

You could also try to run the Power Efficiency Diagnostics Report to fix the problem. This tool is helpful and will help you analyze the status of the battery but note that this can be quite overwhelming especially if you’re not well-versed in this matter.

Option 5 – Try to update the BIOS

Updating the BIOS can help you fix the ATTEMPTED_WRITE_TO_READONLY_MEMORY BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.
Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.
Read More
How to clear cache inside Windows 11
Cache files are temporary files that have been created by various applications and services when used.  As temporary files, they are safe to be removed and deleted from the system since the application or service will create new ones when needed but sadly will not remove old ones, this task is left to OS itself. windows 11 cacheAutomatic Windows cleanups can mostly take care of these things but for top-notch performance clearing cache manually is a far better option. We will here explore various cache temporary files, where they are, and how to clean them. Sit back and let’s do some cleaning!

Clear cache using Disk Cleanup

  1. Open Start menu and search Disk Cleanup
  2. Click on it in search results
  3. Click on the drives drop-down menu and select the drive where is Windows 11 installed
  4. In the Files to Delete section enable all boxes and click on OK
  5. Click on delete Files to confirm

Clear Microsoft store cache

  1. Press ⊞ WINDOWS + R to open the run dialog
  2. Type in WSReset.exe and press ENTER
  3. Black blank windows will appear, wait for the window to close itself and you are done

Clearing location cache

  1. Press ⊞ WINDOWS + I to open location history
  2. Select Privacy & Security
  3. In the App Permissions section click on Location
  4. On-Location page click on Clear

Clear and flush DNS

  1. Press Start and search for Windows Terminal
  2. Click on Terminal in search results
  3. Type in: ipconfig /flushdns and press ENTER
And that is that!
Read More
Fix Windows Update error 0xc1900130
If you suddenly encountered Error Code 0xc1900130 while trying to update your Windows 10 computer, read on for this post will help you fix the problem. This kind of Windows Update error may occur when the network connection between the Windows Update server and the client machine is interrupted and the install can’t continue since the instance hash was not found. In such cases, you will see the following error message in Settings:
“Failed install attempt – 0xc1900130”
Here are the technical details of the error:
“Error Code: 0XC1900130 Message: MOSETUP_E_INSTALL_HASH_MISSING Description: The install cannot continue because the instance hash was not found.”
If you are currently facing this problem when you tried to install a Feature Update, you might have to check your internet connection and then try to install the Windows Update again. However, if it didn’t work, then you can refer to each one of the given options below to fix the error.

Option 1 – Reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 2 – Try configuring the Windows Update-related Services

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and tap Enter to open an elevated Command Prompt.
  • Next, execute the following commands. Note that you have to type and enter each command one after the other.
    • SC config wuauserv start= auto
    • SC config bits start= auto
    • SC config cryptsvc start= auto
    • SC config trustedinstaller start= auto
  • The commands you executed will make sure that the Windows Update-related services are available. Once it’s done, restart your computer and see if the Windows Update error is now fixed.

Option 3 – Try downloading and installing the Windows Updates manually

Windows Upgrade Error Code 0xc1900130 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 4 – Try to run the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with Windows Update errors like Error Code 0xc1900130, you can run the Windows Update troubleshooter to resolve it. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try to flush the DNS cache

You could also try to flush the DNS cache as it might fix the problem. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute the following command to flush the DNS cache
ipconfig /flushdns
  • Next, restart your PC and check if the problem’s fixed.
Note: You might also check your internet connection or reboot your router or plug out and then plug in your Ethernet connection manually to verify the reliability of your internet connection since intermittent connection could also cause Windows Update errors like Error Code 0xc1900130.
Read More
Troubleshooting Epic Games Launcher issues
If you are having trouble using the Epic Games Launcher, here are some troubleshooting steps that usually fix common problems.

Check the Epic Games server status

Check the Epic Games Server Status page to make sure all systems are operational. If the Epic Games Launcher is affected by an outage or system-wide issue, your issue may be fixed when the outage is resolved.

Clear your launcher’s webcache

Clearing the webcache often resolves display issues that may prevent you from using the launcher. Follow these steps to clear your webcache:

Windows

  1. Exit the Epic Games Launcher by right-clicking the system tray icon in the bottom-right corner, and then clicking Exit.
  2. Press Windows key + R, type “%localappdata%”, and then press Enter to open a File Explorer window.
  3. Open the Epic Games Launcher folder.
  4. Open the Saved folder.
  5. Click the webcache folder, and then delete it.
  6. Restart your computer, and then relaunch the Epic Games Launcher.

Mac

  1. Exit the Epic Games Launcher.
  2. Open Finder.
  3. Click on Go then Go to Folder...
  4. Type ~/Library/Caches/com.epicgames.EpicGamesLauncher and press Enter.
  5. Drag the webcache folder to the Trash.
  6. Press control and click on Trash.
  7. Click on Empty Trash.
  8. Relaunch the Epic Games Launcher.

Run the launcher as an administrator

Running the launcher as an administrator elevates its permissions so it can avoid problems with downloading games, for example. Follow these steps to run the launcher as an administrator:
  1. Right-click your Epic Games Launcher shortcut.
  2. Click Run as Administrator.

Update graphics card drivers

Making sure the player is using the latest graphics card drivers may resolve the launcher crashing. Review this article for steps on how to do update their graphics drivers.

Reinstall the Epic Games Launcher

Note: The following process will remove all of your installed games.

On Windows: 

Run system file checker then reinstall the Epic Games Launcher.
  1. Close the Epic Games launcher by right-clicking the system tray icon in the bottom right corner and then clicking Exit.
  2. Click Start.
  3. Type "cmd", right-click Command Prompt, and then click Run as administrator.
  4. In the window that opens, type "sfc /scannow", and then press Enter.  This may take a little while.
  5. Restart your computer.
  6. Click Start.
  7. Type "Add or Remove Programs", and then press Enter.
  8. Select Epic Games Launcher from the list of programs.
  9. Click Uninstall.
  10. Go to www.epicgames.com and click Get Epic Games in the top right corner to download the latest installer.

On Mac:

  1. Close the Epic Games Launcher.
  2. Verify there are no processes associated with the Epic Games Launcher by checking Activity Monitor.
  3. Open the Applications folder.
  4. Click and drag the Epic Games Launcher application to the Trash.
  5. Verify all the following directories no longer have any Epic Games Launcher folders or files:
    • ~/Library/Application Support
    • ~/Library/Caches
    • ~/Library/Preferences
    • ~/Library/Logs
    • ~/Library/Cookies
  6. Go to www.epicgames.com and click Get Epic Games in the top right corner to download the latest installer.

Launcher freezing on macOS 10.15.1 or earlier

If your launcher is freezing on macOS 10.15.1 or earlier, follow the steps above to reinstall the Epic Games Launcher on your Mac.

Verify system requirements

Make sure your computer meets the system requirements to run the Epic Games Launcher using this article here. The system requirements for the Epic Games Launcher are here.

Blinking Epic Games Launcher icon on the taskbar

If you can't start the Epic Games Launcher and see a blinking icon on your taskbar, use these steps to try and fix this:
  1. Right-click your Epic Games Launcher shortcut.
  2. Click Properties.
  3. Select Normal Window from the drop-down menu next to Run.
  4. Click the Compatibility tab.
  5. Uncheck any boxes, and then click Apply then OK.
  6. Click Start, then type "Graphics Settings" and press Enter.
  7. Select Classic app from the drop-down under Graphics performance preference.
  8. Click Browse.
  9. Navigate to the Epic Games Launcher installation directory. By default, this is C:/Program Files (x86)/Epic Games/Launcher/Portal/Binaries/Win64.
  10. Click the EpicGamesLauncher.exe file, and then click Add.
  11. Click Options.
  12. Select Power Saving.
  13. Click Save.
  14. Relaunch the Epic Games Launcher.
Read More
How to Fix Failed to load DLL file Error
If your operating system cannot or is not able to load a required DLL file on your Windows startup and you encounter a message saying, “Failed to load DLL”, then you’ve come to the right place as this post will guide you in fixing this problem. When you encounter this kind of issue, you will see either of the following error messages on your screen:
“The dynamic library dll failed to load.” “Failed to load dll library.”
This kind of error can occur when your Windows operating system fails to locate the DLL library which the system needs to access during startup. It can also occur when the DLL file is not in a directory specified in the path or when the DLL file is corrupted or has gone missing. Moreover, you can also encounter this error if the DLL file is infected with some malware. Whatever the case is, here are some suggestions you have to check out to resolve the problem.

Option 1 – Try to reinstall the program

The first thing you can do is to reinstall the program that’s giving you this error. Once you’ve uninstalled the program, download its latest setup file from its official site and then install it again.

Option 2 – Try checking the startup programs

You might also want to check the startup programs on your computer, especially the Windows Registry startup paths, and then remove the startup entry to the concerned DLL file.

Option 3 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /[DLL file]
    • exe [DLL file]
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 4 – Try to replace the DLL file with a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 5 – Try checking the details in the Event Viewer

Checking the details in the Event Viewer can also help you find out the root cause of the problem as the Event Viewer usually contains detailed information about the error.

Option 6 – Try running the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the “Failed to load DLL” error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the “Failed to load DLL” error is now fixed.

Option 7 – Try scanning your computer using Windows Defender

The DLL file might also be infected with malware or virus and to eliminate it which could explain why you’re getting the “Failed to load DLL” error. Thus, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status