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0x3D55: Family App information is corrupted

What is 0x3D55? As you know, Windows 10 is loaded with various Universal Windows Platform or UWP apps such as the Microsoft News, Weather, Calculator, Windows Mail, and many other applications that are based on the modern UWP platform of Microsoft that was introduced in Windows 10.

Each one of these apps has a shared piece of code in the kernel for them to be able to get executed across any device that runs the Windows 10 OS which includes laptops, PCs, 2-in-1 devices, mobile phones, mixed reality headsets, and many more. However, there are times when the runtime information for these apps ends up getting corrupted which causes them not to function as expected and throws errors like the error 0x3D55.

This kind of error can be pinned down when the UWP app malfunctions and you can also find an error message in the Event Log that reads, “0x3D55: Package family <App name with ID> runtime information is corrupted”. So if you encounter this error, read on for this post will walk you through fixing it. There are three suggestions you need to check out to fix this error – first, you can try to reset the Microsoft Store cache, second, you can try to re-register or reinstall the problematic app and lastly, run the Windows Store App troubleshooter.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 2 – Run the Microsoft Store Apps troubleshooter

The Microsoft Store Apps Troubleshooter will help you in fixing the error 0x3D55. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working.

To use the Windows Store Troubleshooter, follow the steps below.

  1. Tap Win + I keys again to open the Windows Settings panel.
  2. Go to Update & Security and then go to Troubleshoot.
  3. On your right-hand side, scroll down to find the Windows Store Apps and then click on the Run the troubleshooter option and see if it fixes the problem.

Option 3 – Try to re-register the UWP app via PowerShell

  • First, type “command prompt” in the Start Search and right-click on Command Prompt and then select the “Run as administrator” option.
  • Next, navigate to this location in the command line utility: C:/Users/<Insert Username>/AppData/Local/Packages
  • After that, execute the “DIR” command to view the list of all the directories in the given location.
  • Once the list appears, look for the ID of the problematic app and take note of it.
  • Now tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.<YOUR APP ID HERE>).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

  • Wait for the process to be completed and then restart your computer.

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Disabling Auto Update in Chrome & Firefox
As you know, all the web browsers come with the support of auto-updates which include both Google Chrome and Mozilla Firefox. However, with these updates, the browser comes with the support of a new web APIs and better rendering. Although there could be a lot of problems that may arise due to these updates. These problems consist of depreciation of features, incompatibility with some websites, to name a few. It includes incompatibility with some websites, depreciation of features, and more. This might push someone to stop the auto-updates of these web browsers. So, in this guide, we will be checking out how to stop auto-update in Google Chrome and Mozilla Firefox on Windows 10. Thus, if you want to be rid of these issues, then you can disable the Chrome & Firefox auto-update and you can do that by either using the Windows Services Manager and the System Configuration utility.

Option 1 – Disable Chrome & Firefox auto-update via Windows Services Manager

The first thing you can do to disable the Chrome auto-update is through the Windows Services Manager. To do so, follow these steps:
  • First, tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • After that, you will see a list of services and from there, look for the Google Update Services (gupdate) and Google Update Service (gupdatem).
  • Once you find these services, right-click on each one of them and select Properties and then make sure that the Service Status is set to be Stopped.
  • You should also select the Startup Type to Disabled and click on the Apply and OK buttons.
  • Now restart your computer. This should stop the automatic update of the Chrome browser.

Option 2 – Disable Chrome & Firefox auto-update via System Configuration utility or MSConfig

  • Tap the Win + R keys to open the Run utility and type “msconfig” in the field and tap Enter to open the System Configuration.
  • After that, go to the Services tab and uncheck the two entries, namely Google Update Service (gupdate) and Google Update Service (gupdatem).
  • Next, click on the Apply and OK buttons to save the changes made.
  • Restart your computer.
Note: Now that you’ve stopped the auto-update in Firefox, it’s time for you to stop the auto-update in Mozilla Firefox. To get started, follow the steps below.
  • Open the Mozilla Firefox browser and click on the hamburger menu located on the top-right portion of the screen.
  • After that, select Options and under the General panel and then go to the Firefox Updates section.
  • Next, click on the radio button for updates but select the option to let you install them.
  • You also have to uncheck the options named “Use a background service to install updates” and “Automatically update search engines”.
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Fix The driver detected a controller error
One of the worst problems users can encounter on their computers is Blue Screen of Death errors as some of them are quite hard to fix. One of them is the “The driver detected a controller error” Blue Screen error. It could be followed by “DeviceIdeIdeport0 OR”, “on deviceharddisk0dr0”, or “DR3” or the name of the drive or port that’s causing the problem. If you are one of the users who encountered this error, then the suggestions provided in this post would definitely help you in fixing the problem.

Option 1 – Try to disconnect and reconnect all hardware and cables

A lot of users reported that they were able to fix the problem by disconnecting and reconnecting cables and hardware like scanners, printers, cameras can help in fixing the problem. In addition, you can also boot your computer in a Clean Boot State so that you can find the problematic hardware by hit and trial method. Refer to the steps below to do so:
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  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
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Option 2 – Update the device drivers

Updating the outdated device drivers in your computer can also help in fixing the problem. To do so, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for any outdated device drivers and click on each one of them.
  • After that, right-click on each entry of the device drivers and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 3 – Try to update the BIOS

Updating the BIOS can help you fix the ATTEMPTED_WRITE_TO_READONLY_MEMORY BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
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  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 4 – Try running the Blue Screen Troubleshooter

You might also want to run the Blue Screen troubleshooter. It is one of the built-in tools in Windows 10 that helps users in fixing system issues including Blue Screen errors. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 5 – Try running the Memory Diagnostic Tool

The Memory Diagnostic tool in windows can help resolve the “The driver detected a controller error” Blue Screen error by checking and automatically fixing any memory-based issues. To run it, refer to these steps:
  • Tap the Win + R keys to open Run and type mdsched.exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
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    • Check for problems the next time I start my computer
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Note: After you select your preferred option, your computer will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 6 – Replace your motherboard

If your computer is still under warranty, you should consider replacing your computer’s motherboard in case the options given above failed to work in fixing the Blue Screen error.
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Chrome automatically opens a new tab
Recently, a number of users reported that their Google Chrome browsers keep on opening new tabs no matter what they do. This issue could be due to lots of reasons but the main ones are corrupt installation, background applications, adware, dubious browser extensions, malware, and so on. Although there are a lot of possible causes for this particular issue in Chrome, its potential fixes are straightforward so you should not have any problem following the given options below.

Option 1 – Get rid of any conflicting browser extensions

As mentioned, shady browser extensions can cause unusual behavior in a browser. Chances are, these extensions or toolbars might be conflicting with the loading of the website. Thus, you have to get rid of these unwanted extensions and toolbars to fix the issue.
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Option 2 – Try to disable applications from running in the background

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Option 4 – Reset Chrome

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Option 5 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
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Option 6 – Try scanning your computer using Windows Defender

As mentioned, the error when accessing the security settings or properties of a folder or file might be due to a virus or malware. It could be that it had made some modifications that prevents you from accessing security settings or properties. To eliminate it, you have to scan your computer using security programs like Windows Defender.
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Quick Fix Guide for Stop Code 0x0000008e

What Is STOP Code 0x0000008e

The STOP Code 0x0000008E is essentially an error code that is displayed on the STOP message. This STOP message is also commonly known as Blue Screen of Death or BSOD for short. When this error occurs, usually messages like, “STOP: 0x0000008E” or “KERNEL_MODE_EXCEPTION_NOT_HANDLED” are displayed to the user.

Solution

Download Available to Completely Repair Error 0x0000008e

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These errors are commonly caused by failures of memory hardware. However, viruses, hardware failures or issues with the device drivers may also trigger them. If this error code appears but Windows is successfully able to recover from it, then the message ‘Windows has recovered from an unexpected shutdown’ is displayed to the users. Regardless of what causes these errors, it is of paramount importance that counteractive measures are taken as soon as the error appears.

Further Information and Manual Repair

While this error can be removed in many ways, the most effective ones are listed below as follows.
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5 Windows 10 Upgrade errors you might encounter

5 Windows 10 Upgrade Errors

The recently released Windows 10 captivated the mass but its rollout, polished as it might have been, proved everything but seamless. Surf the Internet and you’ll get the gist. People are complaining and they need assistance. Assistance with what you might ask? Many have attempted to make an upgrade but failed after encountering various strange combinations of letters and numbers. These are none other than error codes. If you’ve tried and failed, feast your visuals below as you might encounter one of these 5 Windows 10 Upgrade errors.

Error Code 0x80073712

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Error Code 0x800F0923

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“We couldn't complete the updates. Undoing changes. Don't turn off your computer.” Or “Failure configuring Windows Updates. Reverting changes”

That’s a pretty odd error but I will say it's slick… That Windows 10 upgrade error is straightforward. Microsoft is just letting you know that they won’t be able to complete the update to Windows 10 and so they are putting your computer back to where it was. How nice of them.

The error messages above are pretty generic and will manifest when the upgrade fails for one reason or the other. To resolve this issue, you’ll most definitely have to decipher what error code was presented. Identifying that will provide a glimpse into exactly what steps you need to take.

The Update Isn't Applicable to Your Computer

I don’t know about you but I strongly believe Microsoft is subtly letting you know that your computer system is old and needs to be thrown out. Also, this update could imply that your PC needs to install important updates to rev you up to the requirements. All relevant updates to your computer must be installed before you can get past this stage.

Error… “Something Happened”

This Windows 10 upgrade error has been the talk of the Internet. In fact, users of Windows OS have been making it a mockery. Clearly, not many have had success after encountering this error. Obviously, “something happened” but it’s just not easy to decipher what went wrong. Microsoft is still trying to figure it out.

Solution

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Taskbar icons on leftMoving icons in Taskbar

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A Guide to Fixing Error Code 80070490

Error Code 80070490 - What is it?

This error 80070490 code may occur when you try to update your PC either through the Microsoft Update website or with a Windows update. The error message is displayed in the following format:
Error 80070490 (Element not found)

Solution

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Error Code 80070490 is triggered because of a couple of reasons. It indicates the file CBS Manifest that is needed to install Windows update is corrupt or damaged. CBS (Component Based Servicing) Manifest is the file that is used to help your computer recognize various components inside your PC. Another reason for error occurrence is registry corruption. If the registry that stores all the information and activities performed is not cleaned frequently, the obsolete files saved in the registry like the junk files, bad entries and cookies eventually accumulate and corrupt it thereby generating such error codes.

Further Information and Manual Repair

Here are some effective and proven methods that you can try by yourself to resolve error code 80070490 on your PC.

Method 1 - Use the System Update Readiness Tool

Download the System Update Readiness Tool from the Windows website and run it on your PC. This tool is designed to detect and scan for abnormalities and inconsistencies that could be preventing and causing problems during the system update. Once you have downloaded and scanned your PC, try to install the updates again. If the error still persists, try other methods illustrated below.

Method 2 - Repair Windows

Here are the steps that you need to follow to repair Windows:
  • First, close all programs and then reboot your PC. Insert the Windows DVD into the computer’s disk drive and wait for the setup to begin.
  • If for any reason, the setup doesn’t start automatically, then don’t worry simply click start, then type Drive: setup.exe in the search box. Please note, in the drive insert the letter of your computer’s DVD drive for example D:setup.exe.
  • Now in the programs list, click setup.exe  And then click install now.
  • After that click ‘go online to obtain the latest updates for installation’, if you are asked for the Windows Product Key, then simply type it to proceed.
  • In the ‘Which kind of Installation do you want?’ option, click Upgrade.
When the Windows installation is complete, restart your PC and then run Windows update.

Method 3 - Clean the Registry

If the cause of error code 80070490 on your PC is related to registry corruption, then it is advisable to download Restoro. This is an advanced and easy-to-use PC Repair Tool embedded with a registry cleaner. The registry cleaner scans your entire PC, removes all obsolete and unnecessary files corrupting the registry, and cleans it right away. Click here to download Restoro to repair error code 80070490
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Guide to Fixing the Error 0x800CCC90 Quickly

What is the error code 0x800ccc90?

The 0x800ccc90 is a common Outlook Express error. This error occurs when Outlook Express fails to connect to the mail server that handles incoming and outgoing emails.

The error is usually displayed as:

“There was a problem logging onto your mail server. Your User Name was rejected.”

Though this error does not pose any security threats to your PC if it is not fixed immediately, it may limit your ability to send and receive emails on your Outlook email address.

Error Causes

The error 0x800ccc90 is usually triggered by the following causes:

  1. Authentication problem- This happens when your account details are not authenticated by the server. In this case, you will see a pop up message displaying ‘Server:’pop3.example.com’, or ‘Secure (SSL): No, Server Error: 0x800ccc90’.
  2. Failure of POP3 server

Further Information and Manual Repair

If you come across the error 0x800ccc90, then don’t you worry! You don’t have to hire a professional to resolve this issue. In fact, you can fix it all by yourself. Here are some DIY solutions to repair this problem.

Solution 1:

  • Go to the ‘Tools’ tab and select ‘Accounts’
  • As you click on the accounts tab, an internet accounts box will appear on the screen
  • Now double click on the account property box.
  • After that go to the server tab and click it.
  • Now check on the box that says ‘My Server Requires Authentication.’
  • Once you check on this option now click on apply to accept changes and then close the window.
  • To bring the changes into effect, restart Outlook and then try to send emails again. Hopefully, this will work.

Solution 2:

However, if you are still unable to resolve the problem, then this means the PST files are corrupt and damaged and there is no problem from the server's end. When this happens, then the best way to resolve this problem is to download a PST repair tool.

We suggest downloading the PST repair tool from a trusted website.

After downloading it, run and scan it on your PC to detect errors. You will have to be patient because scanning may take a couple of minutes. Once the scanning is complete, click on repair to resolve the problem.

So, next time when you are unable to send or receive emails on your Outlook Express and you see the 0x800ccc90 error message, then try using the solutions given above to resolve the error right away.

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