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0x3D55: Family App information is corrupted

What is 0x3D55? As you know, Windows 10 is loaded with various Universal Windows Platform or UWP apps such as the Microsoft News, Weather, Calculator, Windows Mail, and many other applications that are based on the modern UWP platform of Microsoft that was introduced in Windows 10.

Each one of these apps has a shared piece of code in the kernel for them to be able to get executed across any device that runs the Windows 10 OS which includes laptops, PCs, 2-in-1 devices, mobile phones, mixed reality headsets, and many more. However, there are times when the runtime information for these apps ends up getting corrupted which causes them not to function as expected and throws errors like the error 0x3D55.

This kind of error can be pinned down when the UWP app malfunctions and you can also find an error message in the Event Log that reads, “0x3D55: Package family <App name with ID> runtime information is corrupted”. So if you encounter this error, read on for this post will walk you through fixing it. There are three suggestions you need to check out to fix this error – first, you can try to reset the Microsoft Store cache, second, you can try to re-register or reinstall the problematic app and lastly, run the Windows Store App troubleshooter.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 2 – Run the Microsoft Store Apps troubleshooter

The Microsoft Store Apps Troubleshooter will help you in fixing the error 0x3D55. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working.

To use the Windows Store Troubleshooter, follow the steps below.

  1. Tap Win + I keys again to open the Windows Settings panel.
  2. Go to Update & Security and then go to Troubleshoot.
  3. On your right-hand side, scroll down to find the Windows Store Apps and then click on the Run the troubleshooter option and see if it fixes the problem.

Option 3 – Try to re-register the UWP app via PowerShell

  • First, type “command prompt” in the Start Search and right-click on Command Prompt and then select the “Run as administrator” option.
  • Next, navigate to this location in the command line utility: C:/Users/<Insert Username>/AppData/Local/Packages
  • After that, execute the “DIR” command to view the list of all the directories in the given location.
  • Once the list appears, look for the ID of the problematic app and take note of it.
  • Now tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.<YOUR APP ID HERE>).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

  • Wait for the process to be completed and then restart your computer.

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Fixing the “Failed to register a VB Script dll” Error in Windows 10
If you open any program in your Windows 10 PC such as Outlook and suddenly get an error message saying, “Failed to register a VB Script dll. Reinstall or run Regsvr32.exe Vbscript.dll to self-register”, read on, as this post will guide you on what you can do to fix it. The obvious solution to this problem is by re-registering the “vbscript.dll” file on your computer. Refer to the instructions given below to re-register the VB Script DLL file and to fix the error.
  • Step 1: Open the Command Prompt as an administrator from the WinX Menu.
  • Step 2: After opening Command Prompt, type in the following command and tap Enter on your keyboard.
regsvr32.exe vbscript.dll
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On the other hand, if re-registering the DLL file didn’t work, then you can try logging in using an administrator account and then register the DLL file again or you could also use the System File Checker to figure out what the problem really is and automatically fix it. System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
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  • Type in cmd in the field and tap Enter.
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The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
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Windows 10 won't upgrade to a newer version
If when hovering over the upgrade icon on the taskbar you get:
Your version of Windows 10 would reach the end of service soon, Click to download a newer version of Windows 10 to stay supported. or An unsupported version of Windows will no longer receive software updates from Windows Update. These updates include security updates that can help protect your PC from harmful viruses, spyware, and other malicious software which can steal your personal information. Windows Update also installs the latest software updates to improve the reliability of Windows—such as new drivers for your hardware.
and you are unable to perform updates then this guide is for you. There are several things you can do to fix this issue presented here, it is advisable to follow them in a way how they are presented for best performance and system safety.
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As you know, Microsoft Store is the ultimate source of applications for Windows 10 devices and it’s turning to be the hub for various applications. In fact, aside from applications, it has also become a source for movies, books, TV and even buying hardware directly from Microsoft and many more. Although downloading goes smoothly most of the time, depending on your internet connection, there are also times when you might experience slow download speeds while downloading apps and other things in the Microsoft Store. There are several factors that could be causing this kind of issue. It can be due to the Microsoft Store app itself or it could be enforced speed limiter on the application or it could be due to a corrupted Microsoft Store cache, or it could be due to the Windows Update service running in the background, and so on. To fix this problem, you can try to reset the Microsoft Store cache, or set the bandwidth limit for downloads, or try to re-register the Microsoft Store app via Windows PowerShell. Before you proceed with the troubleshooting options provided below, make sure that your internet connection is stable enough to download apps and games. You also have to check if there is an update or a massive download in progress. Once you have these things covered, follow the given options below.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
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Option 2 – Try to set the bandwidth limit for downloads

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  • From there, select the Advanced options located on the right-side panel.
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Option 3 – Try to re-register the Microsoft Store app via Windows PowerShell

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Option 1 – Try to update the BIOS

Updating the BIOS can help you fix the “Error 0199, Security password retry count exceeded” error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
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Option 2 – Try resetting the BIOS

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How to fix windows 10 error code 0x80073712
Windows 10 has displayed one of the most efficient and user-friendly interfaces. However there have been many issues on the backend of this commonly praised operating system: For example, Windows Update is still a wonky and error-laded system application. One example of this error is Windows Update Error 0x80073712 which stands in the way of users just wanting to keep their PCs updated hassle-free. The error code 0x80073712 signifies that a file needed by Windows Update to function is either damaged, missing, or corrupted. However, this does not mean that your Windows version will forever stay as-is with no mode to update it. Windows Update Error 0x80073712 is perfectly fixable with the set of provided steps below and some of Windows’ built-in troubleshooting steps:

Solution 1: Open Windows Update Troubleshooter

  1. Open the Windows Update Troubleshooter by pressing the Windows and S keys simultaneously.
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  3. On the new window, select “Windows Update” to troubleshoot.
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Solution 2: Run the DISM tool

  1. Open the command prompt by pressing Windows and S keys simultaneously
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DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth
  1. To close the Administrator: Command prompt window, type Exit, and then press Enter.
  2. Run Windows Update again.

Solution 3: Rename the Software Distribution folder

  1. Open the command prompt as previously mentioned
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  3. Restart the PC and run the updater if it works again.

Solution 4: Restart Windows Update Services

  1. Press the Windows logo key and R together to open Run -> Input services.msc -> and press Enter
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Solution 5: Fix Registry Issues

If after all the aforementioned solutions, you still experience problems with Windows Update, the problem may lie in the registry that is either damaged or corrupted. You may choose to do manual editing of your Windows registry by opening your Windows registry editor. But doing so is risky as one wrong letter may do incalculable damage to your system. To do so safely for more inexperienced users we recommend using a third-party registry cleaner/tools, many of which can be found online.
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Fix Windows Update Error 0x80070BC9
As you know, every Windows Update is essential for every Windows operating system. They have to be regularly installed, especially since they include various security updates that are important to the system. However, there are times when Windows Update fails to execute properly and you get errors like the error code 0x80070BC9. When you encounter this particular Windows Update error, you will get the following error message on your screen:
“0x80070BC9 – ERROR_FAIL_REBOOT_REQUIRED. The requested operation failed. A system reboot is required to roll back changes made.”
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Option 1 – Try checking the status of the Windows Modules Installer Worker Service

Since the Windows Update error code 0x80070BC9 has something to do with the Windows Module Installer Worker service, you need to check its status in the Service Manager. Refer to the following steps to do so.
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Option 2 – Run the Windows Update Troubleshooter

You might want to run a built-in Windows Update troubleshooter to resolve the Windows Update error. It is one of the things you can check out as it is known to automatically resolve any Windows Update errors like error code 0x80072EE2. To run this troubleshooter, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try contacting the IT administrator to modify the group policies

You could also try to contact the IT administrator to have the group policies modified. This option is applicable for company-managed systems. As mentioned, one of the possible causes of the Windows Update error 0x80072EE2 is the policies that control the start behavior of the Windows Module Installer. Thus, you need to have them removed so that the Windows Module Installer Worker service is managed by the operating system itself. And since there could be many policies, it is highly advised that you contact your company’s IT administrator to get the job done for you.

Option 4 – Try to install the Windows Updates in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error code 0x80070BC9. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
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Error 651 - What is it?

Are you a Windows 7 PC user? Are you experiencing error 651? If yes, then read on. We will discuss what is this error, the causes, and easy DIY solutions to help you resolve this issue immediately. Error 651 is a common Windows 7 error. This error occurs when you try to connect using your PPPoE connections. The error message is displayed in the following format:
“Error 651: The Modem (or other connecting device) has reported an error.”

Solution

Restoro box imageError Causes

The error code 651 occurs due to multiple reasons. However, some of the most common error causes include:
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  • Registry issues

Further Information and Manual Repair

Here are some of the best and easiest solutions to resolve the error code 651 on your system immediately. These solutions are so easy to perform that you don’t need any technical expertise or knowledge to get started. So here we go!

Solution 1: Reset TCP/IP Settings

To reset TCP/IP settings on your PC, here’s what you need to do. Simply replace the RAS PPPoE driver. First open a command prompt, then write the following command in the command prompt:  TAKEOWN /F"C:Windowssystem32driversraspppoe.sys" ICACLS "C:Windowssystem32driversraspppoe.sys" /grant administrators:F. After that, press enter to continue. Now close the command prompt and go to the folder C:\Windows\system32\drivers, here rename the raspppoe.sys file to raspppoe2.sys. Now right click on save the link as Vista RAS PPPoE Driver and save it in the C:\Windows\system32\drivers folder. Once this process is complete, to activate changes made, restart your PC. This is most likely to resolve the error code 651 on your system.

Solution 2: Try Power Cycling your Modem and your Router

This is another way to resolve error 651. However, before you try this solution, it is recommended that you save all your work on your system, close all your open applications, and then shut down your PC. After that first turn your router off and wait for about 2 minutes. Then turn off your modem too. Now disconnect all the Ethernet cables that are connected to your modem, router and your system. Reconnect them again and make sure that the connections are not loose. After reconnecting the cables, reboot your PC and switch on the modem first. After your modem gets initialized, turn on the router. See if this procedure works. If it does, then that’s great the issue is resolved. However, if the error persists, then this indicates deeper problems. The error message is triggered due to registry issues.

Solution 3: Clean and Repair the Registry

Sometimes the underlying cause of error 651 is a corrupt and damaged registry. Registry is the database where operating system stores all the information associated with installed programs and activities performed on your PC. Registry issues typically result due to poor PC maintenance. When you don’t clean the registry the unnecessary and obsolete files accumulate and acquire a lot space. It damages the registry and DLL files. This often leads to disk fragmentation and files are then saved in segments in different locations. This also slows down your PC performance. This could also be the reason for why the raspppoe.sys file is saved in the wrong location. Though you can repair the registry manually but it may be complex for you especially if you are not technically sound. And besides, it is also slightly time-consuming.

Restoro - Premier Registry Cleaner

Therefore, to resolve errors like 651 triggered by the registry issues on your system in seconds, it is advisable to download Restoro. Restoro is a cutting-edge and multi-functional PC Fixer. It is deployed with a powerful intuitive algorithm and multiple highly functional utilities designed to resolve practically all types of PC errors. It includes utilities like a registry cleaner, an antivirus, and a system optimizer. The registry cleaning feature scans for all types of registry issues and errors and resolves them instantly. It wipes out unnecessary and redundant files like cookies, internet history, junk files, and bad/ invalid registry entries. It cleans the registry freeing up space. Furthermore, it also repairs the damaged files and restores the registry back to normal.

Restoro Special Features

Other features include an antivirus that removes all types of malicious software hiding in your PC including viruses, Trojans, spyware, malware, and adware. The system optimizer feature ensures that your computer performs at its optimal level at all times. Restoro is safe and bug-free. Its user-friendly interface and simple navigations makes it quite easy for users to operate it without any difficulty. Furthermore, compatibility is not an issue with this software. You can download it on any Windows version. Click here to download Restoro and fix error 651 on your PC today!
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Easy Remove FoxTab From Windows

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Fox tab will integrate itself into your browser, modifying the search engine, welcome page, and new tab. This toolbar may change some browser settings, display unwanted ads, and sometimes displays additional ads from its ad sponsor. Some of the settings that this toolbar changes can lower the security of your browser.

Upon installation the toolbar ads scheduled tasks in Windows, allowing it to run with your browser every time, and to automatically update itself. Several anti-virus programs have flagged this software as Malware and therefore it is classified as a browser hijacker and recommended for optional removal.

About Browser Hijackers

Browser hijackers (sometimes called hijackware) are a type of malicious software that modifies internet browser settings without the user’s knowledge or approval. These types of hijacks are rising at an astonishing rate across the world, and they can be actually nefarious and sometimes dangerous too. They are created to interfere with web browser programs for many different reasons. Often, hijackers will force hits to internet sites of their choice either to increase targeted traffic generating higher ad revenue, or to gain a commission for every user visiting there. Although it might appear harmless, these tools are made by malicious people who always try to take full advantage of you, so that hackers can earn money from your naivety and distraction. What’s more, hijackers can make the whole infected system fragile – other destructive malware and viruses will take hold of these opportunities to get into your computer system effortlessly.

How to know whether the browser is hijacked?

Symptoms that your internet browser is hijacked include: 1. your home page has been reset to some unknown webpage 2. bookmark and the new tab are also changed 3. default web engine is changed 4. you see unwanted new toolbars added 5. you’ll notice random pop-ups start showing regularly 6. your web browser starts running sluggishly or exhibits frequent glitches 7. Inability to navigate to particular sites, particularly anti-malware as well as other computer security software webpages.

How it infects your PC

Browser hijackers infect PCs in numerous ways, including via a file-share, a drive-by download, or an infected email. They can also be deployed via the installation of an internet browser toolbar, extension, or add-on. Also, certain shareware and freeware can put the hijacker in your PC through “bundling”. Browser hijackers can record user keystrokes to collect potentially invaluable information that leads to privacy issues, cause instability on systems, drastically disrupt the user experience, and ultimately slow down the PC to a point where it becomes unusable.

Tips on how to get rid of browser hijackers

Certain kinds of browser hijackers can be removed from your computer by deleting malicious applications or any other recently added freeware. Often, it can be a tough task to find and eliminate the malicious component because the associated file might be running as part of the operating system process. Also, manual removals require in-depth system understanding and thus can be a very difficult task for beginner computer users. Professionals always suggest users remove any malicious software including browser hijacker by using an automatic removal tool, which is easier, safer, and quicker than the manual removal process. Safebytes Anti-Malware detects all kinds of hijackers – including FoxTab – and eliminates every trace efficiently and quickly. Employ a pc optimizer along with your antivirus software to solve various computer registry problems, eliminate system vulnerabilities, and boost your computer performance.

Malware Blocking Access To Safebytes Website And Anti-Malware Downloads - What You Should Do?

Malware may cause many different types of damage to computer systems, networks, and data. Some malware is meant to interfere with or prevent things that you wish to do on your PC. It may well not permit you to download anything from the internet or prevent you from accessing some or all of the sites, particularly the anti-malware sites. If you’re reading this, you may have affected by a virus that stops you from downloading a computer security program like Safebytes Anti-Malware. There are a few steps you can take to get around this problem.

Download the software in Safe Mode with Networking

If any virus is set to load automatically when Microsoft Windows starts, getting into Safe Mode could very well block the attempt. Just the minimum required programs and services are loaded when you start your PC in Safe Mode. To start your Windows XP, Vista, or 7 computers in Safe Mode with Networking, please do as instructed below. 1) Tap the F8 key repeatedly as soon as your system boots, but before the large windows logo comes up. This would conjure up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking using arrow keys and hit ENTER. 3) When this mode loads, you will have the internet. Now, get the virus removal software you want by utilizing the internet browser. To install the software, follow the guidelines within the setup wizard. 4) Immediately after installation, do a complete scan and let the program remove the threats it finds.

Download the antivirus program in a different web browser

Some malware mainly targets particular browsers. If this is your situation, employ another web browser as it could circumvent the computer virus. In the event you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by online hackers, the ideal course of action would be to switch over to a different browser like Chrome, Firefox, or Safari to download your favorite computer security application – Safebytes Anti-Malware. Create a bootable USB anti-virus drive Another option is to make a portable anti-malware program onto your USB flash drive. Try these simple measures to clean up your infected PC using a portable antivirus. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Insert the pen drive into the clean PC. 3) Double-click the Setup icon of the antivirus software to run the Installation Wizard. 4) When asked, choose the location of the USB drive as the place in which you would like to store the software files. Follow the on-screen instructions to finish the installation. 5) Disconnect the USB drive. You may now utilize this portable anti-virus on the affected computer system. 6) Run the Safebytes Anti-malware directly from the thumb drive by double-clicking the icon. 7) Hit the “Scan Now” button to start the malware scan.

Protect Your PC and Privacy With SafeBytes Anti-Malware

Do you want to install the best anti-malware software for your computer? There are plenty of applications on the market that comes in free and paid versions for Windows computers. Some are very good ones, some are decent, and some are simply just bogus anti-malware software that will damage your PC themselves! You need to be very careful not to pick the wrong product, particularly if you buy a paid application. On the list of recommended software programs is SafeBytes AntiMalware. SafeBytes has a very good reputation for excellent service, and clients seem to be happy with it. SafeBytes anti-malware is a trusted tool that not only protects your computer system permanently but is also quite easy to use for people of all skill levels. After you have installed this application, SafeBytes' superior protection system will make sure that absolutely no viruses or malware can seep through your computer. SafeBytes has great features when compared with other anti-malware programs. Below are some of the great features included in the application. Active Protection: SafeBytes offers real-time active monitoring service and protection against all known viruses and malware. It’ll monitor your computer system for suspicious activity regularly and its unparalleled firewall guards your PC against illegal access by the outside world. World-class AntiMalware Protection: Built on a highly acclaimed anti-virus engine, this malware removal tool is able to detect and remove numerous obstinate malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other common antivirus software will miss. Safe Browsing: SafeBytes checks and provides a unique safety rating to every single site you visit and block access to web pages known to be phishing sites, thus protecting you from identity theft, or known to contain malicious software. Low Memory/CPU Usage: This software is lightweight and will run quietly in the background, and that does not have an effect on your PC efficiency. 24/7 Online Technical Support: SafeBytes provides you with 24/7 technical support, automatic maintenance, and updates for the best user experience. Overall, SafeBytes Anti-Malware is a solid program since it has plenty of features and can detect and remove any potential threats. There is no doubt that your computer will be protected in real-time as soon as you put this software program to use. If you’re looking for the absolute best malware removal tool out there, and if you don’t mind shelling out some money for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove FoxTab without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by FoxTab

Registry: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunrandom.exe HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionUninstallFoxTab HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionUninstallFoxTabDisplayIcon %AppData%[RANDOM CHARACTERS][RANDOM CHARACTERS].exe HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionUninstallFoxTabDisplayName Trojan horse name HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce[RANDOM CHARACTERS] %AppData%RANDOM CHARACTERS[RANDOM CHARACTERS].exe
[/section][/vc_column_text][/vc_column][/vc_row][/vc_section]
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Could not connect to the System Event
Could not connect to the System Event explanation: Although logging into a Windows 10 computer may seem like a simple process, it’s actually not since the Windows operating system has built a mechanism in a way that any third party or malware intervention would not compromise access to the system. This mechanism is supported by numerous services, functions, and DLL files. And Microsoft has been taking this security to a whole new level with the introduction of Windows Hello. Recently, a number of users reported getting the “Windows could not connect to the System Event Notification Service service. Please consult your system administrator” error when logging into their computers. While some users also reported that although they can log in, they encounter the same error message from the Notification area. There are several options you can check out to resolve the error. You have to check the status of several Windows Services and make sure that they are running. You also have to reset Winsock as well as run the System File Checker scan.

Option 1 – Check for certain Windows Services

  • First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
  • Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
  • After that, you will see a list of services and from there, look for the following Windows Services:
    • DHCP Client
    • System Event Notification Service
    • Windows Font Cache Service
  • Now make sure that the Startup Type of each service is started and running.

Option 2 – Try resetting the Winsock drivers

  • In the Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt, execute this command: netsh winsock reset
Note: If you are using IPv4, execute the “netsh int ipv4 reset” instead. On the other hand, if you are using IPv6, execute the “netsh int ipv6 reset
  • Now exit Command Prompt and see if the error is now fixed.

Option 3 – Try running System File Checker or SFC scan

You could also run System File Checker or SFC scan to fix the BSOD error. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your PC.
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Bluetooth A2dp Source not working Code 52
A number of users have recently reported that they were going through an issue with their Bluetooth devices on their Windows 10 computers. This issue involves an error saying,
“Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52).”
If you are one of the users who encountered this kind of error on your Windows 10 computer, read on as this post will guide you on how you can fix this Bluetooth error. According to security experts, the key to fixing this error is to sign the Bluetooth A2DP files with the built-in tool, System File Checker. Apart from that, you could also run the Hardware and Devices troubleshooter or perform System Restore, as well as update or reinstall the concerned drivers. For more details, refer to each one of the options provided below.

Option 1 – Try to check Bluetooth-related services

In Services, there is a Bluetooth-related service that helps users use Bluetooth so if that particular service suddenly malfunctions for some reason, you will most likely get the “Windows was unable to connect with your Bluetooth network device” error message. That’s why you need to check Services and to do that, refer to these steps:
  • Tap Win + R keys to open Run prompt and type in “services.msc” then tap Enter to open Services.
  • Next, look for the Bluetooth Support Service and double click on it to open Properties.
  • From there, verify if the Service status is showing “Running” or “Stopped”. If it’s the latter, you have to click the Start button.
  • Lastly, check if the Startup type is set to Manual.

Option 2 – Try running System File Checker or SFC scan

You could also run System File Checker or SFC scan to fix the Bluetooth error. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your PC.

Option 3 – Try to perform System Restore

You might also want to perform System Restore as the error might be caused by system modifications. Thus, to undo them, you can use System Restore. Run it using these steps:
  • First, tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 4 – Try running the Hardware and Devices Troubleshooter

The next thing you can do to fix the problem is to run the Hardware and Devices troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the Bluetooth error. To use it, refer to these steps:
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 5 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.
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