How to Fix Windows 8 Error 0x80070490

What is BitCoinMiner Malware?

BitCoinMiner is a Malware created with the intent to force computer systems to generate crypto-currency, namely Bitcoin. This is done without the consent and knowledge of a computer/system holder. This unwanted file bears no digital signature or publisher since the creators of such a heinous invention do not wish to be known. Technical details about BitCoinMiner Malware include:

Product Version: 1.0.0.0 Original File Name: crss.exe Entry Point:  0x000C5AAE

Assessment of BitCoinMiner Malware

After installation of the BitCoinMiner Malware, there were no visible signs of an infection or program files installed. However, based on research, BitcoinMiner Malware utilizes the CPU’s resources (est. to be about 50%). Computer users have reported that they recognized an unknown process utilizing the majority of their processing space. the bitcoin miner is used by the creators to penetrate a user’s system, in effect coercing each infected system to mine Bitcoins covertly. After years of mining, a user might discern that their computer is moving slouchy and may even encounter various forms of BSODs.   After Bitcoins have been mined in the infiltrated system, the cyber currency is then returned/ sent to the creator of the malware. This venture is a sly and deceptive way to earn Bitcoins since the currency is gaining much popularity.

Further Information on BitCoinMiner

BitCoinMiner works covertly. There are no obvious traces of this program running on a computer system. However, once a computer system is infiltrated, the computer user will realize that their CPU resources are strangely being used up, even while the computer idles. Another expression of BitCoinMiner is the addition of cookies of various sorts to a computer system. These include:

• Tracking cookies
• Advert (Adware) cookies
• Casale Media (Spyware) cookies
• Atwola (Spyware) cookies
• Adtech (Spyware) cookies

Once BitCoinMiner is present on a computer system, it can potentially slow it down and also create back doors as a means to install other unwanted and harmful programs. To completely remove BitCoinMiner Malware from your computer, click here to download and install Spyhunter.

If you suddenly encounter Error 0x80000003 while trying to execute a random file then read on as this post will show you how you can fix such an error. Obviously, it mostly happens on executable files or .exe files and is most likely caused by the conflict in the execution of some registry files or it could also be caused by missing drivers or it could also be due to some incompatible hardware which is why you’re unable to run the executable file. When you encounter this error, you will see the following error message on your screen:

“The exception Breakpoint, A breakpoint has been reached, (0x80000003) occurred in the application.”

As you can tell, the Windows Executive STATUS message is a warning and if you are given an option, you must select one of the options from the message box. So if you are running the application in an end-user environment rather than in a development environment, you must contact the supplier of the running application regarding this error message since this shouldn’t be happening when a finished program is running. Before you get started executing the troubleshooting guide given below, make sure that you create a System Restore Point first since you will be dealing with some critical settings in Windows. Having done this, proceed to the options provided below.

Option 1 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve Error 0x80000003. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 2 – Try to run a System File Checker scan

You can also try to run a System File Checker or SFC scan in order to scan your computer for corrupted files that might be the cause behind the Error 0x80000003. Once it finds any corrupted system files, it will automatically fix them. To run System File Checker, here’s what you have to do:

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer after the scan is completed.

Option 3 – Perform a Clean Boot

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the Error 0x80000003 to appear. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 4 – Run the Memory Diagnostic Tool to check for Memory leaks

• Tap the Win + R keys to open Run and type mdsched.exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Option 5 – Try contacting the developer

If you find that you’re getting Error 0x80000003 on only one particular application, then you can try to contact the developer of the software that’s throwing up this error. All you have to do is search the web for the official support channel of the software and discuss the error from there.

100sOfRecepies is a Browser Extension developed by MindSpark Inc. that provides users with hundreds of recopies for breakfast, lunch, dinner, and dessert. This extension may appear very handy at the start, however, it may monitor your browser activity, and send it back to the developer to better serve ads. This extension injects itself into the System Registry allowing it to run each time your computer is restarted.

While browsing the internet with this extension installed you may see additional ads, sponsored links, and pop-up ads displayed in your browser. Many anti-virus scanners have detected this extension as a Browser Hijacker and are therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is actually a form of an unwanted program, often a web browser add-on or extension, which causes modifications in browser settings. They are made to disrupt web browser programs for various reasons. Usually, it’ll force users to predetermined sites which are aiming to increase their advertisement income. Nevertheless, it’s not that harmless. Your internet safety is compromised and it is also very annoying. In a much worst case, your browser could be hi-jacked to download malware that may do a great deal of damage to your laptop or computer.

Major symptoms that your web browser has been highjacked

The typical symptoms that indicate having this malware on your computer are: 1. the browser’s home page is changed 2. bookmark and the new tab are also modified 3. the default search engine is changed and the browser security settings have been lowered without your knowledge 4. find new toolbars which you did not add 5. unstoppable flurries of pop-up ads show up on your personal computer screen 6. your web browser gets slow, buggy crashes often 7. Inability to navigate to certain websites, particularly anti-malware and also other security software webpages.

How does a browser hijacker infect a computer?

There are several ways your computer can become infected with a browser hijacker. They generally arrive by way of spam e-mail, via file sharing websites, or by a drive-by-download. They could also come from add-on software, also known as browser helper objects (BHO), web browser plug-ins, or toolbars. Some browser hijackers spread in user’s computer systems using a deceptive software distribution technique known as “bundling” (generally through freeware and shareware). An example of some well-known browser hijacker includes Babylon, Anyprotect, Conduit, DefaultTab, SweetPage, RocketTab, and Delta Search, but the names are continually changing. Browser hijackers could record user keystrokes to gather potentially valuable information that leads to privacy issues, cause instability on computers, drastically disrupt the user experience, and eventually slow down the PC to a point where it will become unusable.

Browser Hijacker Malware – Removal

Some browser hijacking could be quite easily stopped by discovering and eliminating the corresponding malware program from your control panel. But, most hijackers are hard to get rid of manually. No matter how much you try to remove it, it can come back over and over. Moreover, browser hijackers could modify the Computer registry so that it could be very tough to restore all of the values manually, particularly when you are not a very tech-savvy person.

Can't Install Safebytes Anti-malware due to the presence of Malware? Try This!

All malware is bad, but certain kinds of malicious software do a lot more damage to your PC than others. Some malware sits in between your computer and the internet connection and blocks some or all sites which you want to check out. It would also block you from adding anything to your machine, especially anti-virus programs. So what to do when malicious software keeps you from downloading or installing Anti-Malware? Do as instructed below to eliminate malware through alternate ways.

Eliminate malware in Safe Mode

In the event the malware is set to load at Windows start-up, then booting in safe mode should avoid it. Just the minimum required applications and services are loaded when you boot your computer in Safe Mode. Listed below are the steps you need to follow to start your computer into the Safe Mode of your Windows XP, Vista, or 7 computers (go to Microsoft website for instructions on Windows 8 and 10 computers). 1) At power-on/startup, press the F8 key in 1-second intervals. This will invoke the “Advanced Boot Options” menu. 2) Choose Safe Mode with Networking with arrow keys and hit Enter. 3) When this mode loads, you should have an internet connection. Now, use your internet browser to download and install Safebytes. 4) As soon as the software program is installed, allow the scan run to remove viruses and other threats automatically.

Switch over to an alternate web browser

Malicious program code could exploit vulnerabilities on a particular web browser and block access to all anti-virus software sites. The best way to overcome this problem is to choose a browser that is known for its security measures. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Install and run anti-malware from the Thumb drive

To effectively get rid of the malware, you might want to approach the issue of running an anti-virus program on the affected PC from a different perspective. Do these simple measures to clear up your infected computer by using a portable antivirus. 1) On a virus-free PC, download and install Safebytes Anti-Malware. 2) Insert the pen drive on the same PC. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file format. 4) When asked, select the location of the USB drive as the place where you want to put the software files. Follow the instructions on the screen to finish off the installation process. 5) Now, transfer the USB drive to the infected computer system. 6) Double-click the EXE file to open the Safebytes program right from the thumb drive. 7) Simply click “Scan Now” to run a scan on the affected computer for viruses.

Protect Your Computer and Privacy With SafeBytes Anti-Malware

To help protect your computer or laptop from a variety of internet-based threats, it’s important to install an anti-malware application on your personal computer. However, with countless numbers of antimalware companies in the marketplace, nowadays it’s tough to decide which one you should buy for your laptop. Some of them are excellent, some are ok types, while some will affect your PC themselves! You need to be careful not to pick the wrong product, particularly if you purchase a premium application. Amongst few good applications, SafeBytes Anti-Malware is the strongly recommended software for security-conscious people. Safebytes is one of the well-established computer solutions firms, which provide this complete anti-malware software program. Through its cutting-edge technology, this software protects your personal computer against infections caused by different types of malware and similar internet threats, including adware, spyware, trojans horses, worms, computer viruses, keyloggers, potentially unwanted programs (PUPs), and ransomware. SafeBytes carries a plethora of wonderful features which can help you protect your computer from malware attack and damage. Here are some of the good ones: Robust Anti-malware Protection: By using a critically acclaimed anti-malware engine, SafeBytes provides multi-layered protection which is made to catch and remove threats that are concealed deep in your PC. Active Protection: SafeBytes offers complete and real-time security for your PC. It’ll check your PC for suspicious activity at all times and shields your PC from unauthorized access. Website Filtering: Through its unique safety rating, SafeBytes informs you whether a website is safe or not to visit it. This will assure that you’re always certain of your safety when browsing the online world. Lightweight Utility: SafeBytes is really a lightweight application. It consumes an extremely small amount of processing power as it runs in the background therefore you will not observe any computer performance issues. 24/7 Premium Support: Skilled technicians are at your disposal 24/7! They will immediately fix any technical issues you may be experiencing with your security software.

Technical Details and Manual Removal (Advanced Users)

If you’d like to carry out the removal of 100sOfRecepies manually rather than using an automated software tool, you may follow these simple steps: Navigate to the Windows Control Panel, click on the “Add or Remove Programs” and there, select the offending program to uninstall. In cases of suspicious versions of web browser extensions, you can easily remove them through your browser’s extension manager. You may also want to reset your web browser settings, as well as delete browsing history, temporary files, and internet cookies. To ensure the complete removal, find the following Windows registry entries on your system and delete them or reset the values appropriately. Please keep in mind that only advanced users should try to manually edit the registry because incorrect file removal leads to a major problem or even a PC crash. In addition, certain malware is capable of replicating itself or preventing deletion. It is recommended that you carry out the removal procedure in Safe Mode.

The latest Windows 11 update has brought with it not so popular widget from Windows 10, the weather widget that will reside into the taskbar and constantly show stuff like temperature, weather conditions, etc. The weather widget is not a bad thing but most users found it a little annoying and turned it off in Windows 10. If you wonder how can you do the same but this time inside Windows 11 please keep reading. The first step is to right-click  anywhere on the taskbar (in empty space) and choose Taskbar settings Once the taskbar settings are opened, find Widgets and click on the switch on the far right to turn it off, immediately no more information will be shown on the taskbar and it will be free again. And that is all there is to it.

SpeedItUp is a potentially unwanted application made by MicroSmarts LLC. The program claims to optimize RAM, clean the registry, and boost internet connection speed. It is designed to speed up your computer by removing some background processes. While not malicious itself, SpeedItUp Free and its variations are often installed via third-party installer bundles, causing many users to unwittingly install the program. Aliases of the program include CheckMeUp, SpeedCheck, SpeedChecker, SpeedItUp Free, Speeditup-Checkup, and Speeditup-Nova. While intended to speed up the performance, its background processes and startup tasks may actually slow PCs down in some cases. Some versions of SpeedItUp also include a browser extension.

About Browser Hijackers

Browser hijacking is a type of unwanted software program, usually a web browser add-on or extension, which causes modifications in the browser’s settings. Browser hijacker malware is designed for a number of reasons. Typically, browser hijacking is used for earning advertising revenue that comes from forced advert mouse clicks and website visits. Though it might seem naive, these tools are designed by vicious individuals who always attempt to take full advantage of you, so that hackers can make money from your naive and distraction. On top of that, hijackers can make the whole infected system vulnerable – other destructive malware and viruses would grab these opportunities to get into your computer effortlessly.

Symptoms of browser hijack

There are many symptoms that could indicate a browser hijacking: your web browser’s homepage is suddenly different; your web browser is constantly being redirected to adult sites; the default online search engine has been changed and your browser security settings have been brought down without your knowledge; discover new toolbars which you did not add; your internet browser displays endless pop-up windows; your internet browser has become unstable or starts running slowly; Inability to navigate to certain websites, particularly anti-malware as well as other security software sites.

How they infect computer systems

A browser hijacker can be installed on your computer or laptop if you check out an infected site, click an email attachment, or download something from a file-sharing site. They may also originate from any BHO, browser extension, add-on, toolbar, or plug-in with the malicious objective. A browser hijacker can also come bundled up with some freeware that you inadvertently download to your PC, compromising your internet security. An example of some notorious browser hijacker includes Babylon, Anyprotect, Conduit, DefaultTab, SweetPage, Delta Search, and RocketTab, but the names are regularly changing.

The best ways to remove a browser hijacker

Certain kinds of browser hijackers can be removed from the computer by deleting malicious applications or any other recently added shareware. Often, it can be a challenging task to discover and get rid of the malicious piece because the associated file could be running as part of the operating system process. Moreover, manual removals demand deep system knowledge and thus can be quite a difficult job for novice computer users. Experts always recommend users remove any malware including browser hijackers by using an automatic malware removal tool, which is better, safer, and quicker than the manual removal method. One of the greatest tools for repairing browser hijacker malware is Safebytes Anti-Malware. It will help you remove any pre-existing malicious software in your system and provides you real-time monitoring and protection from the latest threats. Together with the anti-virus tool, a PC optimizer will help you in deleting all associated files and modifications in the computer registry automatically.

Virus Blocking Internet And All Antivirus Software? Do This!

Every malware is detrimental and the effects of the damage will vary based on the specific type of malicious software. Some malware goes to great lengths to stop you from installing anything on your computer, particularly anti-virus software programs. If you are reading this article, you probably have got affected by a virus that prevents you from installing a computer security program such as Safebytes Anti-Malware. Refer to the instructions below to remove malware through alternative ways.

Install antivirus in Safe Mode with Networking

If the virus is set to load immediately when Microsoft Windows starts, getting into safe mode could block this attempt. Since only the minimum applications and services launch in Safe Mode, there are seldom any reasons for conflicts to occur. Listed here are the steps you have to follow to start into the Safe Mode of your Windows XP, Vista, or 7 computers (go to Microsoft site for instructions on Windows 8 and 10 computers). 1) At power on/start-up, tap the F8 key in 1-second intervals. This would conjure up the “Advanced Boot Options” menu. 2) Use the arrow keys to select Safe Mode with Networking and hit ENTER. 3) As soon as this mode loads, you should have an internet connection. Now, make use of your internet browser normally and navigate to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) After the software is installed, allow the diagnostic scan run to remove trojans and other malware automatically.

Obtain the anti-malware software in a different internet browser

Some malware mainly targets particular web browsers. If this is your situation, utilize another internet browser as it could circumvent the virus. When you suspect that your Internet Explorer happens to be hijacked by a trojan or otherwise compromised by cybercriminals, the most effective plan of action would be to switch to a different web browser such as Chrome, Firefox, or Safari to download your favorite computer security program – Safebytes Anti-Malware.

Run antivirus from a pen drive

To successfully eliminate the malware, you might want to approach the issue of running an antivirus software program on the affected computer from a different angle. Adopt these measures to employ a flash drive to clean your corrupted computer. 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a clean PC. 2) Insert the USB drive onto the same system. 3) Double click on the exe file to open the installation wizard. 4) Select the USB stick as the destination for saving the software file. Follow the on-screen instructions to complete the installation process. 5) Unplug the pen drive. You may now use this portable antivirus on the infected computer system. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Press the “Scan” button to run a full computer scan and remove viruses automatically.

Protect Your PC & Privacy With SafeBytes Anti-Malware

Do you want to install the very best anti-malware application for your computer system? There are several applications available that come in paid and free versions for Microsoft Windows computers. Some of them do a good job in eliminating malware threats while many will damage your computer themselves. You must opt for a company that builds industry-best anti-malware and has gained a reputation as reliable. When considering the reliable software programs, Safebytes Anti-Malware is certainly the highly recommended one. SafeBytes can be described as a powerful, real-time antivirus application that is designed to assist everyday computer users in protecting their computer from malicious threats. With its outstanding protection system, this tool will automatically detect and get rid of most of the security threats, which include viruses, adware, browser hijackers, ransomware, PUPs, and trojans. SafeBytes anti-malware takes PC protection to a whole new level with its advanced features. Let’s have a look at some of them below: Active Protection: SafeBytes provides 100 % hands-free real-time protection which is set to monitor, prevent and get rid of all computer threats at its very first encounter. They are very effective in screening and getting rid of numerous threats because they are continuously revised with the latest updates and alerts. Antimalware Protection: This deep-cleaning anti-malware software goes much deeper than most anti-virus tools to clean out your PC. Its critically acclaimed virus engine locates and disables hard to remove malware that hides deep inside your PC. SuperSpeed Scanning: SafeBytes’s very fast malware scanning engine lessens scanning times and extends battery life. At the same time, it will effectively identify and eliminate infected files or any online threat. Web Security: SafeBytes provides an instant safety rating about the web pages you are about to visit, automatically blocking dangerous sites and make sure that you’re certain of your online safety while browsing the net. Lightweight Utility: This program is not “heavy” on the computer’s resources, so you’ll not notice any performance difficulties when SafeBytes is operating in the background. Premium Support: Support service is readily available for 24 x 7 x 365 days through chat and email to answer your questions.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SpeedItUp without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SpeedItUp

Hacker group recently came up with claims that they have stolen data from 100 million T-Mobile customers. T-Mobile has responded with confirmation it has been compromised and that over 40 million records were stolen, among them are not just present customers, but anyone who has applied for T-Mobile service as well as past accounts.

What has been stolen?

Report from T-Mobile states that stolen records included first and last name, date of birth, social security number, driver’s license & ID information. The company said that it has “no indication that the data contained in the stolen files included any customer financial information, credit card information, debit or other payment information.” Not really a reassuring statement meaning that they really do not know, but even if the statement is true, already stolen information is as much if even not more damaging and devastating as payment information.

What T-Mobile is planning to do now?

It is stated that the hole used for the hack has been addressed and closed so no more data can be stolen. Considering people that had their personal information compromised, T-Mobile said it is planning to reach out to them and offer them two years of free identity protection through McAfee’s ID Theft Protection Service. Additionally, T-Mobile recommends postpaid customers change their PIN by going online into their T-Mobile account or calling T-Mobile customer service by dialing 611 on their phone. The company also recommends a feature called Account Takeover Protection that prevents unauthorized individuals from stealing a phone number and porting it out of T-Mobile. Finally, the company will publish a website “for one-stop information and solutions to help customers take steps to further protect themselves.”

Microsoft has released Windows 11 as a public beta release for all the people that are not willing to be in the insider program. Beta release as of this moment is identical to Insider Preview build 22000.100. and updates will not roll so fast as in insider preview and it is marked as unstable release, same as insider build. I would not install Windows 11 beta on the main PC since some drivers still have issues and may lead to some blue screens. Be aware that the beta build will have all Windows 11 system requirements including TPM 2.0. This is a big difference from insider build which can be installed on systems lacking official requirements. So basically if you have a spare PC that could run Windows 11 install it so you can see what it brings and feel it so you can make a decision will upgrade once it is released later this year.

Trojan. Kryptik is a malicious computer infection known as a Trojan horse. Trojan. Kryptik can load at startup and recreate itself which makes it difficult to manually remove from the infected computer. Trojan. Kryptik can compromise the infected system by allowing a remote hacker to gain access without the user's permission or knowledge. Trojan. Kryptik can also lead to the infection of other unknown malware parasites.

Trojan.Kryptik creates the following registry entry or registry entries:

Directory %ALLUSERSPROFILE%\windrivgr 19.7 %LOCALAPPDATA%\DsHcaJnIIz File name without path scaalqtw.exe Regexp file mask %ALLUSERSPROFILE%\sqldump.exe %APPDATA%\b[NUMBERS].exe %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup\[RANDOM CHARACTERS].com.url %APPDATA%\Origin\update.vbe %APPDATA%\Stanfind.exe %APPDATA%\vpn gui.exe %LOCALAPPDATA%\Microsoft\Windows\Symbols\wvfilters.sys %TEMP%\nvc.exe %TEMP%\system.exe %TEMP%\winsrvcs32.exe

Facebook has an algorithm inside it that can recognize your face in pictures and videos which is meant to help people tag friends when they upload media into Facebook. It is a neat feature meant to help all Facebook users but what if we do not want to be detected in pictures and videos? What if we do not want to be tagged? If you are one of the Facebook users that do not wish to be detected and recognized by Facebook in media keep on reading to find out how you can disable this option.

1. Open the Facebook website and log into your account.
2. Click on the arrow visible in the top menu bar.
3. Select the Settings & privacy option.
4. Click on the Settings option.
5. Switch to the Face recognition tab on the left-hand side.
6. Click the Edit button.
7. Select No from the drop-down list.

And you are done, you do not need to log out or restart facebook in order for changes to have an effect. Now you are free from face recognition and detection.

Each you connect time external devices like scanners, printers, and the likes to a Windows 10 computer, the device either pushes the drivers through the USB or any other port, or you are expected to install the drivers through external media. In both cases, the driver will be loaded into the system, allowing you to use the device. However, it doesn’t always go smoothly as you could encounter some errors like the “Windows cannot load the Device Driver for this hardware because a previous instance of the Device Driver is still in memory ( Code 38 )”. If you encounter such an error in the Device Manager, then this means that a previous version of the device driver is still in memory and that each time the device is used, that previous version is loaded into memory and then unloaded which triggers the “Windows cannot load the Device Driver for this hardware because a previous instance of the Device Driver is still in memory (Code 38)” error. This kind of error occurs if the operating system loads the unwanted driver or if it fails to unload the driver. It could be that there is an obsolete version of the driver that’s still installed in the system or it could also be that you need to update your USB drivers as they could be outdated or the problem could also be due to some third party program that is interfering with the installation. Whatever the cause is, here are some suggestions you can check out to resolve the problem.

Option 1 – Uninstall previously installed drivers and reinstall their latest working version from the manufacturer’s website

The first thing you can do is to uninstall the drivers that are currently installed on your computer and then reinstall their latest working versions from their official sites. This kind of error is commonly encountered while loading drivers for scanners and printers. This is due to the fact that their drivers and software come along with a package which is usually in external media like CD or DVD. So when you install the software package, there’s a possibility that a newer version has been launched by its manufacturer. When that happens, you have to uninstall the previously installed driver package and then download the drivers from the manufacturer’s website and install them.

Option 2 – Run the Hardware and Devices Troubleshooter

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Update or reinstall the Universal Serial Bus Controller driver

Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 4 – Restart your computer in a Clean Boot State

If the first three given options didn’t work and you still see the error when you connect external devices, you can try putting your computer in a Clean Boot State and then try connecting them again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect the external devices and check if the error is now gone.