Fix Windows 11 Black Screen Error

Pinned Windows 10 Taskbar Items. One of the most used interfaces in the Windows environment is the Taskbar. It is where users like to pin their most-used programs as well as shortcuts with extra privileges and automated tasks. In fact, it’s a lot better than the Start Menu. So if any Windows Update messes up with your computer, or if you’ve just switched to a different computer, setting up the Taskbar with the very same set of programs you used to have is definitely not an easy task. But worry not as this post will guide you on how you can backup and restore the items on your Taskbar either manually or automatically.

Manual Backup:

• Tap the Win + R keys to open the Run prompt.
• Then type “%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar” in the field and hit Enter to open the folder where you can see all the shortcuts or pinned items in the Taskbar.
• After that, copy all the files in the folder and paste them somewhere else as a backup. For instance, E:\Pinned Items Backuppinnedshortcuts.
• Next, tap the Win + R keys to open the Run prompt once more, and then type “Regedit” in the field and hit Enter to open the Registry Editor. When the User Account Control dialog box appears, click Yes.
• After opening the Registry Editor, navigate to this key – HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerTaskband
• Then right-click on the Taskbar folder and select Export.
• Now save the file with the .reg extension to another location like the E:\Pinned Items Backup folder and then name it.
• Close the Registry Editor.

Manual Restore:

Make sure to copy all the files to one of the drives if you are using another computer and then refer to the following steps.

• Tap the Win + R keys to open the Run prompt.
• Then type “%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar” in the field and hit Enter to open the same folder where you just copied all the shortcuts. Make sure to keep it open.
• Then open the backup folder where you saved all the pinned items and copy all the files there.
• Next, go to the Taskbar folder (%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar) and then paste your files in there. If you encounter a problem while doing so, just replace it with your own set of files.
• After that, go to E:\Pinned Items Backuppinnedshortcuts and then double click on tb-pinned-items.reg. If a User Account Control prompt appears, click Yes. This will add the registry file into the main registry hub. You will also get a dialog box that will confirm that data has been added to the registry successfully. Click OK.
• You should now see the items on the Taskbar. You have to restart Windows Explorer. To do so, end its process in the Task Manager.

Automatic Backup:

Backing up and restoring the pinned Taskbar items in your Windows 10 computer can be done automatically as well. But before you get started on the process, you need to understand what’s going on behind the hood first. First, you need to create two bat files and name them “Backup Pinned Taskbar Items” and “Restore Pinned Taskbar Items”. After you have that covered, refer to the following steps:

• Open the Notepad app and paste the following details and save it as “Backup Pinned Taskbar Items.bat.

REG EXPORT HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerTaskband “E:\Pinned Items Backuptb-pinned-items.reg” xcopy “%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar” “E:\Pinned Items Backuppinnedshortcuts” /E /C /H /R /K /Y

• After that, run the newly created bat file with admin privileges.

Automatic Restore:

• Open the Notepad app and paste the following details and save it as “Restore Pinned Taskbar Items.bat”.

REGEDIT /S “E:Pinned Items Backuptb-pinned-items.reg” xcopy “E:Pinned Items Backuppinnedshortcuts” “%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar” /E /C /H /R /K /Y

• After that, run the bat file with admin privileges.

Note: Just so you know, there is a drawback to this process as we’ve noticed that any pinned apps that were downloaded from the Windows Store don’t appear in these places and any items downloaded and installed separately from the internet and then pinned.

What Is Error 2032?

Error 2032 is essentially the hexadecimal format of the error caused. This error code is actually a code format used by the Windows operating system. Manufacturers use this code to determine the cause behind the problem. This error is usually the result of the issues that arise with different applications. When this error occurs, individuals are not able to view multimedia content on their PC. They may also experience system crashes and this makes it crucial to resolve it.

Solution

Error Causes

Error 2032 is caused by problems in Windows system files. Improper registry entries may also cause this problem. Some of the common causes that trigger Error 2032 are improper deletion of hardware or applications. Similarly, incomplete hardware or application installations or uninstallations may also cause issues. These file errors are actually caused when a computer has recently been attacked by a virus, spyware, or malware or if the system is trying to recover from an unanticipated shutdown. Such activities often result in the corruption or deletion of registry entries in Windows system files. The corrupt files will obviously cause problems and the application will fail to perform correctly.

Further Information and Manual Repair

While there are several ways to solve this problem, some of the most useful and practical solutions are listed below as follows.

• If you are an advanced user, this workaround is for you. First and foremost, restart your computer and log on to it as the administrator. Now click on the ‘Start’ button.  Now follow this path: All programs ->Accessories-> System Tools->System Restore. Once you choose to perform System Restore, you will come across options where you can select to ‘Restore your computer to an earlier time’. This option will appear in a new window. Click on it and then click Next. Click on the Next button again that appears in the confirmation window. Restart your computer after the restoration is finished. You have just resolved the error.
• Another easier alternative to fix Error 2032 is for novice users. Download an Error 2032 repair utility. Install this program as you are most likely to come across a Scan button. If there is an option to fix and repair an error, select it after the scan is complete. You can then restart your computer again. Look for the error and you will realize that it has disappeared and that your system is now ready to use.

What is Backup Error 0x80070002?

Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like: “Check your backup results. The backup completed but some files were skipped.” You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines: “Check your backup results. The backup completed but some files were skipped. View skipped files.” Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.

Solution

Error Causes

There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:

Case 1

You will see the following message when you press “View skipped files”: “Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))” You will face this case if you have backed up a library that included custom folders that were located in your user profile.

Case 2

Upon pressing “View Skipped files” you will encounter the below-mentioned messages: “Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))” You are likely to encounter any of these messages in case:

• The Windows Backup program is trying to back up your files in either one or all of these folders (LocalLow, Searches, Contacts).
• All three of these folders don’t exist in your system.

Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.

Notes

The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.

Further Information and Manual Repair

To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:

Solution for Case 1

1. Ignore the error. The store files of the custom library in your user profile will not be created as backups.
2. Transfer the library folder from where it currently exists to a place outside its current folder (user profile). For instance, you can move the library folder to an entirely new destination such as “C: My Folders”
3. Remove the library folder from the list of files that you are backing up using the Windows Backup program. Then, add the original place of the library’s content in the list.
4. Go back and check step two. If carried out successfully then add a link to the folder you moved from the library. Check to see if the backup includes the library folder. To make sure, you have to do as follows:

• Go to Start and select your username.
• Hover across to the folder you wish to move, right-click on it and select “Cut”.
• Head to the navigation pane and search for the area you will store the folder in, right-click and select “Paste” so that the folder is moved to that location.
• Right-click on the folder that you just moved and select “Copy”.
• Go back to Start, select your username, right-click any vacant space in your folder and select “Paste Shortcut”.

Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive. Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.

Solution for Case 2

You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:

1. Create all the folders listed in the error message including LocalLow, Contacts, and Searches.
2. Remove all of these folders from the Backup settings to make sure they aren’t being backed up then add the folders which are in their original place. To carry out this procedure, you will have to follow the below-mentioned steps:

• Head over to the Control Panel and open “Backup & Restore”.
• Go to the Backup section and select “Change Settings”.
• Click Next in the Setup backup dialog box.
• Select “Let me choose” in the dialog box termed “What do you want to back up” then proceed by clicking Next.
• Expand Data Files, expand <user> Libraries, expand Additional Locations then proceed by clearing out the AppData Folder, searches, and Contacts checkboxes.
• Expand Computer as well as the item for your system drive (expand Local Disk (D:)), expand users, expand <user>, then go to AppData, Searches and Contacts and mark them if they are present.
• Proceed by clicking next and select “Save Settings” then exit.
• Back to Backup & Restore, select Back up now and your new backup will begin proceeding. The entire process will be complete without any errors now.

A number of users have recently reported that they were going through an issue with their Bluetooth devices on their Windows 10 computers. This issue involves an error saying,

“Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52).”

If you are one of the users who encountered this kind of error on your Windows 10 computer, read on as this post will guide you on how you can fix this Bluetooth error. According to security experts, the key to fixing this error is to sign the Bluetooth A2DP files with the built-in tool, System File Checker. Apart from that, you could also run the Hardware and Devices troubleshooter or perform System Restore, as well as update or reinstall the concerned drivers. For more details, refer to each one of the options provided below.

Option 1 – Try to check Bluetooth-related services

In Services, there is a Bluetooth-related service that helps users use Bluetooth so if that particular service suddenly malfunctions for some reason, you will most likely get the “Windows was unable to connect with your Bluetooth network device” error message. That’s why you need to check Services and to do that, refer to these steps:

• Tap Win + R keys to open Run prompt and type in “services.msc” then tap Enter to open Services.
• Next, look for the Bluetooth Support Service and double click on it to open Properties.
• From there, verify if the Service status is showing “Running” or “Stopped”. If it’s the latter, you have to click the Start button.
• Lastly, check if the Startup type is set to Manual.

Option 2 – Try running System File Checker or SFC scan

You could also run System File Checker or SFC scan to fix the Bluetooth error. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Reboot your PC.

Option 3 – Try to perform System Restore

You might also want to perform System Restore as the error might be caused by system modifications. Thus, to undo them, you can use System Restore. Run it using these steps:

• First, tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 4 – Try running the Hardware and Devices Troubleshooter

The next thing you can do to fix the problem is to run the Hardware and Devices troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the Bluetooth error. To use it, refer to these steps:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 5 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.

• Tap the Win + X keys to open the Device Manager.
• Next, look for the Bluetooth device and right-click on it.
• Select the option “Update driver”.
• After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.

System image backup error 0x807800A1 & 0x800423F3 appears when you are trying to create a system image backup and the operation fails to do so. If you’re faced with any of these error codes, try our recommended solutions in the order presented below and resolve the issue.

Check Volume Shadow Copy & Software Protection Services

To restart the Volume Shadow Copy Service (VSS) on Windows 10, do the following:

• Press ⊞ Windows + X to bring up the Windows menu.
• Click on command prompt (admin)
• In the command prompt window, type the commands below and hit Enter after each line:

net stop vss net start vss

Once the commands execute successfully, try the system image backup again. The operation should complete successfully. You need to also check if the Software Protection Service is disabled. If it is, then Start it and ensure that it is set to default which is Automatic (Delayed Started).

Create System Image using PowerShell

Command lines are less prone to errors provided the syntax is correct, unlike GUIs that can suffer a glitch every now and then. To create a system image with PowerShell do the following:

1. Open the Windows PowerShell as administrator. To create a System Image in Windows 10 using PowerShell, you will have to run the Wbadmin command.
2. Inside the Powershell window type, then press Enter: wbadmin start backup-backup target: E:-include: C:-quiet-allCritical E: is the target drive where you’re going to save the system image, and C: is the system root drive where Windows is currently installed
3. To extract the created system image, starting over from Windows 10 USB installation media, select advanced startup or open run and type: C: \ Windows \ System32 \ Shutdown.exe / r / o

Use third-party imaging software

If the previous two solutions have not managed to solve the issue there is always an option to use a third-party imaging solution. There are free open source and buying options offering various advantages each. Find out which one works best for you and use it.

If you are not able to access the Windows 10 Advanced troubleshooting options within Windows then you’ve come to the right place as this post will guide you on how you can repair or boot the Windows 10 installation without losing data using the bootable installation USB or DVD media. To repair or boot Windows 10 using the installation media, you have to download the Windows ISO, create a bootable USB or DVD drive, boot from the media and select “Repair your computer” and then select Startup Repair under Advanced troubleshooting. To get started, follow the given steps below carefully. Step 1: Frist, download the Windows ISO. Although this is not necessarily needed, it’s still better if you download the Windows ISO first so make sure that you download the same ISO version as installed on your computer. Step 2: Next, create a bootable USB or DVD drive.

• Insert your USB drive into your PC.
• Tap the Win + R keys to open the Run dialog box and type in “cmd” and tap Enter to open the Command Prompt. Alternatively, you can also search for “cmd” in the Cortana search box to open Command Prompt.
• Once you’ve opened CMD, type in this command to open the DISPART utility – diskpart
• After that, you should see a new black and white window that would say, “DISKPART>”.
• Next, type in “list disk” in the command line and tap Enter to see the list of all the Storage devices as well as your hard disk connected to your PC. Here, you have to identify your disk’s number.
• Type in this command where “X” is the disk number you have identified and then tap Enter – disk X
• Type in this command and hit Enter to clear the table records and all the visible data on the drive – clean
• Now you have to recreate a new primary partition of the drive so you’ll have to type in this command and tap Enter right after – create part pri
• A new primary partition has been created so you have to select it by typing this command and tapping Enter – select part 1
• Now you have to format it to make it visible to normal users by typing – format fs=ntfs quick

Note: If your platform supports the Unified Extensible Firmware Interface or UEFI, replace the “NTFS” with “FAT32” in the command on Step 10.

• After that, type in this command and tap Enter after – active
• Finally, type this command and hit Enter to exit the utility – exit
• After you prepare the image for the operating system, save it to the root of your USB Storage device.

Step 3: After creating a bootable drive, boot from the media and select the “Repair your computer” option. Once you boot from the USB drive, it will start the Windows 10 installation right away. So you must not keep on clicking Next as you will end up installing Windows. You need to look for the “Repair your computer” link on the first installation screen and click on it and then boot your computer into Advanced Recovery. Step 4: Select Startup Repair under the Advanced options screen

• Once you’re at the Advanced Recovery screen, select Advanced Options and select Troubleshoot.
• After that, look for the Startup Repair and click on it and then follow the next on-screen instructions. This solution will help you fix issues that do not allow you to boot into your computer.
• On the next screen, you will see the admin account with its name. Click on it and verify using the account password associated with the email.
• After verification, it will start to diagnose your computer and automatically resolve any detected issues related to boot.
• After the issue is fixed, your computer should reboot normally and you should now be able to use it. Note that your personal files are still intact since the process didn’t delete or wipe them out.

As of late, a number of users reported experiencing a problem where their Windows 10 computers get stuck on Airplane mode for some unknown reason. According to the affected users, they were unable to turn off the Airplane mode which means that their computers are also not able to connect to the internet. One of the possible reasons why this kind of issue occurs is that there could be a bug with the airplane mode or it could also be the doing of faulty network drivers or physical switch that’s turned on, and so on. If you are one of the few users who experience the same issue, then read on as this post will guide you on what to do if your Windows 10 computer gets stuck on Airplane mode. There are a couple of suggestions you can check out to resolve the problem. You can try to check the status of the Radio Management service, flush the DNS cache or you could turn off the airplane mode via system settings. You could also update the network drivers or turn off the physical switch for airplane mode or make some adjustments in the Windows Registry. For more details, refer to each one of the suggestions provided below.

Option 1 – Try to check the Radio Management Service status

• First, tap the Win + R keys to open the Run dialog box and type “services.msc” in the field, and hit Enter to open the Windows Services Manager.
• Next, look for the Radio Management service and select Properties.
• From there, change its Startup type to Disabled and click on the Apply and OK buttons to save the changes made.
• Once done, restart your computer and check if you can now turn off the airplane mode.

Option 2 – Flush the DNS cache

You could also try to flush the DNS cache to fix the “ERR_ICAN_NAME_COLLISION” error. All you have to do is open Command Prompt as an administrator and then execute each one of the following commands sequentially to flush the DNS cache:

• ipconfig/release
• ipconfig/renew
• ipconfig/flushdns

Option 3 – Try turning off the airplane mode via System settings

If flushing the DNS cache did not help in fixing the problem, then you might want to turn off airplane mode via system settings.

• In the Windows Search bar, type “airplane mode”.
• From the search results that appear, click on Airplane mode.
• After that, a window will appear where you have to turn off the toggle button for Airplane mode.

Option 4 – Try to update, rollback or reinstall the Network adapter drivers

The next thing you can do to resolve the problem is to update the Network Adapter drivers by following these steps:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
• Look for the Broadcom Network Adapter and right-click on it, as well as other network adapters that have an exclamation icon, and update them all.
• Restart your PC and see if it helped in fixing the problem.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to roll back the very same drivers from their previous versions and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter drivers, refer to these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 5 – Try to turn off the physical switch for Airplane mode

If your computer has a physical switch to turn on or off the airplane mode, then you might want to check that switch if you have one. Chances are, it could be the reason why you’re unable to turn off Airplane mode on your computer.

Option 6 – Try to make some adjustments in the Registry

• Tap the Win + R keys to launch the Run utility.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESystemCurrentControlSetControlClass
• From there, edit the registry value of “RadioEnable” to “1”.
• Exit the Registry Editor once done, and restart your computer.

Fatal error C0000034 happens during the installation of the Windows update and if you are one of the unlucky users who sadly run into this, keep reading as we will provide solutions to this error and how to get around it. Start from point 1 to the bottom and hopefully you will have your PC back into working order in no time.

1. Run Windows Update troubleshooter

   Usually, a built-in Windows troubleshooter can solve issues painlessly and fast, my advice is to try this as the first option, it is a simple and clean solution worth trying and in 90% it solves the issue all by itself.

2. Do a clean boot

   Using task manager, remove all nonessential applications and services from starting up, reboot your computer, and once it is cleanly booted try re-running the update process again, if the issue was running the application this time everything will work since the problematic application is not running.

3. Reset Windows update components to the default

   This solution requires you to use the Reset Windows Update Agent Tool to reset Windows Update components to default or use this PowerShell script to reset Windows Update Client. You can also manually reset each Windows Update component to default and then re-run the update.

4. Disable firewall and antivirus

   Altho not likely it is still a possibility that some firewalls and antivirus can detect windows updates as malicious software and cut them off. If everything else failed, disable the firewall and your PC protection and when it is fully disabled try updating.

5. Do automatic startup repair

   This should be the last thing to do but if everything else failed, do it. Perform Windows 10 Startup Repair. Once the startup repair completes successfully, you can re-run the update. The update should install without errors.

As of late, users have been reporting about getting an error saying, SAFE_OS phase error during Replicate_OC operation when they tried to upgrade their Windows 7 or Windows 8.1 computers to Windows 10. Although the error code in this problem could vary, in this situation, it states:

0xC1900101 – 0x20017, The installation failed in the SAFE_OS phase error during Replicate_OC operation

To fix this issue, you need to follow the given options below. But before you do, you need to create a System Restore point first so that if anything goes wrong, you can always undo the changes you’ve made.

Option 1 – Try to change the Windows 10 installation

According to security experts, one of the main causes of this error is the KB3064209Windows Update. This particular update is the one responsible for updating the CPU Microcode for processors made by Intel. Thus, if you don’t use an Intel processor, you can skip this option and proceed to the next one. However, if you use Intel, make sure to follow the instructions in this option carefully. Take note that in this solution, C: partition is referred to as the OS Partition while H: partition is referred to as the USB Pen Drive.

• First, you need to download the Windows 10 ISO from the Windows 10 Media Creation tool and then copy its contents to the Pen Drive H.
• Next, tap the Win + X keys and click on the Command Prompt (Admin0 option. If a User Account Control appears, simply click Yes.
• After opening Command Prompt, type the following command:

dism /Mount-Image /ImageFile:H:sourcesboot.wim /index:1 /MountDir:C:UsersUserDesktopmount

• Now navigate to the following path in the Windows File Explorer:

C:UsersUserDesktopmountWindowsSystem32mcupdate_GenuineIntel.dll

• From there, right-click on the file named “mcupdate_GenuineIntel.dll and click on Properties.
• Next, go to the Security tab and click on Advanced. In the Advanced section, change the Owner to your User Account and click OK.
• And then back to the Security tab, click on the Edit button and check on Full control to make sure that your User Account has all the privileges.
• Now click on Apply and then OK.
• After that, delete the file you saw earlier which is named mcupdate_Genuine.dll.
• Then close all the Windows File Explorer instances and go back to the Command Prompt window and unmounts the image you mounted before by typing the following command:

dism /Unmount-Image /MountDir:C:UsersUserDesktopmount /commit

• Afterward, repeat the steps from mounting up until here for these files:
  • wim /index:2
  • wim /index:1
  • wim /index:2
• Now delete the mount folder and remove the USB Pen Drive and then boot with the installer.

Option 2 – Try to perform a Disk Cleanup

Chances are, some unnecessary files in your computer might be interrupting the installation process which explains why you’re getting SAFE_OS phase error during Replicate_OC operation instead so you need to perform a Disk Cleanup in order to fix the problem.

Option 3 – Try updating all your drivers

Every now and then, drivers get corrupted or outdated so it’s no surprise that they conflict with the operating system and cause errors like the SAFE_OS phase error during the Replicate_OC operation. To fix the problem, you need to update all your drivers. Follow the steps below to update your drivers.

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• Restart your PC.

Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 4 – Try to update your system’s BIOS

Aside from outdated drivers, outdated BIOS could also be the reason why you’re getting the SAFE_OS phase error during Replicate_OC operation which is why you need to update your system’s BIOS in order to resolve the issue.

Option 5 – Try checking the Windows Services status

• In the Cortana search box, search for “Services” and then click on the Services icon.
• After that, the Services utility will be opened in a new window.
• Next, look for the following services:
  • BITS (Background Intelligent Transfer Service)
  • Windows Update Service
  • Cryptographic Service
• Then right-click on each one of the services and click on Properties. From there, select Automatic from the drop-down of the Startup Type menu.
• Now click on OK for each one of them and restart your PC to apply the changes made.

Option 6 – Try to check the RAM modules

There are many times when all the components of the RAM weren’t able to be used by the computer so you need to check the RAM modules.

• You need to first turn off your PC and then take out your RAM physically.
• Next, clean it with a soft cloth and blow some air into the RAM slot in the motherboard.
• After that, put your RAM back in the same slot.
• Then try updating your computer system again.

A computer with no internet connection is like a mobile phone that can’t call nor text though you can still use it for other things. So if you are having problems with your computer’s internet connection, worry not as there are some basic things you can try before you go over the actual troubleshooting. Just make sure that you really have working internet. To verify it, try connecting your other devices. Aside from that, you must also make sure that your computer is connected properly over cable or connected to the router over the Wi-Fi. Once you have all these things covered, now’s the time to start troubleshooting the problem with the help of the instructions prepared below. To be more specific, this guide will walk you through what you can do when you encounter a particular internet connection problem where you get the Media State Media disconnected error message on your Windows 10 computer.

Before you troubleshoot the problem, you need to first check the internet connection status on your computer. To do that, follow these steps:

• Type in “cmd” in the Cortana search box.
• From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
• After opening Command Prompt with administrator privileges, type in the ipconfig /all command and hit Enter.
• After you enter the command, you will see a list of all the connected media like the Ethernet, Wi-Fi along with its status, and more. From there, you need to check everything closely. I notice a message that says, “Media State . . . . . Media disconnected”, then your internet connection is indeed having issues.

Refer to the options below to fix the Media State Media disconnected error message on your Windows 10 PC.

Option 1 – Try resetting WINSOCK and IP Stack

• Type in “cmd” in the Cortana search box.
• From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
• After opening Command Prompt, type in each one of the commands listed below
  • netsh winsock reset catalog – This command will reset the WINSOCK entries.
  • netsh int ipv4 reset reset.log – This command will reset the IPv4 TCP/IP stack.
  • netsh int ipv6 reset reset.log – This command will reset the IPv6 TCP/IP stack
• Once you’ve executed the commands listed above, restart your PC to successfully apply the changes made.

Option 2 – Check if your Network Adapter is disabled

If you’ve disabled the network adapters on your computer, then it’s most likely the reason why you’re getting the Media State Media disconnected error message. Thus, you need to enable it back.

• Open Settings and go to Network and Internet > Select Ethernet > Change adapter options.
• From there, right-click on the adapter and enable it.

Option 3 – Check the Wi-Fi Properties

Though this case is not common, Wi-Fi sharing has actually caused issues for some users. That’s why you need to check the Wi-Fi properties. Go to Network Connections and right-click on Wi-Fi and select Properties. From Properties, go to the Sharing tab and select the first option and click OK.

Option 4 – Try updating the Network driver

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the Network driver or any other outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating the Network driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.