Windows is stuck in Airplane Mode

You left your computer to go to the bathroom or to fetch something to eat, maybe you have to answer the phone or open door to a friend and after some time you get back to your computer see the black screen, you move the mouse and it starts to come from sleep slowly. I am the kind of person who gets annoyed by this kind of behavior, I like my PC to be ON all time when I want it to be ON and my power plan on best performance so naturally, I have turned this sleep feature OFF. If you are interested to see how you to can turn off your screen sleeping follow this easy guide.

1. Press ⊞ WINDOWS to open the start menu and click on the settings
2. On settings, screen click on system
3. When the system dialog opens go to Power & Sleep and on the right side change all values to never.

Please note that after each update Windows tend to reset these settings so you will sadly have to return to this after each major update.

In recent times, some Windows 10 users have seen an error code BCM20702A0, when using Bluetooth and they are concerned as to what it is all about. We can say for certain that it has something to do with your Bluetooth driver. The error message in question is:

The drivers for this device are not installed. There are no compatible drivers for this device.

The problem here tends to no longer allow specific Bluetooth components to properly communicate with your Windows 10 operating system. It also affects laptops that do not have native Bluetooth support; therefore, the manufacturer installed a dongle on the inside to deliver the service. This is not the best way to do things because native support is always better. On the other hand, maybe you’re using a Broadcom USB Bluetooth dongle that is acting up, and as such, the error is showing. Below are solutions provided for this particular error and how to eliminate it.

1. Run the Bluetooth Troubleshooter

   Press ⊞ WINDOWS to open the menu and select settings In settings choose Update & Security Go to troubleshoot and on the right panel click on additional troubleshooters Click on Bluetooth Select Run the troubleshooter, then sit back and allow the tool to do its thing. Once you’ve completed the task, click on Apply this fix if any repairs are needed Reboot your computer

2. Install Broadcom driver from official website

   Windows drivers for Broadcom Bluetooth devices are no longer posted on their website. They should be available through Microsoft’s Windows Update service. If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update. However, the Broadcom Bluetooth drivers seem to be available here on the Lenovo website. To fix the BCM20702A0 driver error, you may download and install them. After downloading it, right-click on the downloaded item, and select Run as administrator. After installation, restart your computer, then check again if it works.

3. Remove all Bluetooth drivers and USB controllers

   If previous solutions did not work, go to device manager and remove all Bluetooth devices along with all USB controllers. Reboot your computer and Windows will automatically reinstall and set all devices.

Living in today's world sadly is still living in the COVID-19 pandemic. It has been more than a year and sadly pandemic is still very strong and we are battling it on a daily basis. Governments all over the world are trying to battle pandemics in their own way with their own ideas and prevention measures. We as individuals can not very much influence how will the pandemic itself go but fortunately in this modern age of information we can at least follow and be in the loop at the current state of the situation regarding it. Today instead of having a troubleshooting article or tips and trick for your PC we are doing something else but in the domain of internet technology, you know, just to keep everything still IT related ???? Below you will find websites with small descriptions of what they do to keep yourself informed and hope to get over this dreadful pandemic.

1. The WHO’s COVID-19 Dashboard

   If you are interested in real-time COVID-19 information about active cases, death tool so far, new cases and the number of vaccines administrated so far I would recommend WHO's dashboard. How WHO is a non-government institution composed of doctors from all over the world with just a single goal in mind, to help and put an end to this pandemic is a great non-biased source of information on the current state of virus spread.

2. Vaccine Finder

   Please be aware that Vaccinefinder is working only on the territory of the United States of America. The reason why it was included in this list is that basically it is a great idea and I hope to see this site expand on other world regions or at least that inspires the emergence of another worldwide website with this type of content. If you live in the USA, this site will be a great help since you can track where and how many shots are distributed to states and even towns in America.

3. COVID tracking project

   This site is also for U.S. residents, this time it is about tracking cases in each state with details and statistics. If you are interested in more detailed statistics of hospitalized patients per state or overall you are just interested in statistics about the pandemic in the U.S. this site might provide all the information about your needs.

4. NPR

   On national public radio or NPR for short, there is a special section devoted to the coronavirus where new articles about pandemic are released daily with new information and new findings on how to battle it and the current state of things. A great informational site to keep up with the current state of things.

5. Google's COVID-19 page

   Google has not been inactive during this pandemic and on its page specially dedicated to the COVID-19 virus you can find a lot of free information updated daily. From safety and prevention tips to data about pandemics there is a lot of ground covered on-page and we recommend at least going through the prevention section to inform yourself how to keep yourself and others safe.

6. Coronavirus tracker

   This daily updated chart can show how many cases and deaths are from chosen time period all in form of a chart, you can see charts for each country in the world how COVID cases rose or dropped along with the death tool it brought.

There you go, 6 websites to track and inform yourself about this dreaded pandemic which has managed to change the world and people's lives forever, sadly on the bad side.

The quickest way to control and manage the volume of your Windows 10 PC is using the Volume control icon in the system tray. However, you might encounter issues in using it especially if you recently updated your PC. After the update, if it no longer responds to mouse clicks, be it a right-click or left-click, read on as this post will show you what you can do to remedy that issue. If you think that you’re the only one who has experienced this problem, you are mistaken as several users also reported that the volume icon does highlight and shows the volume level if you hover the cursor over it but it does not really do anything at all. This is definitely the quickest way to change the audio output in Windows 10 especially when you have to change from speakers to your earphone and whatnot. If you are one of the users whose Windows 10 Taskbar Volume Control icon has stopped working and every time you click on the icon and nothing happens and you’re still not able to adjust the volume of your Windows 10 computer, read on as this post will show you what you can do to fix that problem. Although the audio is working just fine, you will still not be able to adjust the volume from its control icon. The problem is most likely related to the UI interaction. There are times when icons in the taskbar also experience the same issue where you can hover your mouse over them but nothing happens when you click on them. As mentioned, the issue with the volume icon does not seem to affect the actual audio of the computer. Double-check to confirm and if it turns out that the audio is indeed working fine, you can use the hardware of your keyboard to manage and control the volume, however, the software just won’t work. This issue is really inconvenient especially for users who connect their laptops to a bigger display. To fix this issue, here are some suggestions you need to check out.

Option 1 – Try to restart the Windows Explorer

This option may sound silly but it has actually worked in fixing the issue for some users. So if anything gets stuck on the taskbar or system tray, the best way to revive them is by restarting Windows Explorer.

• Right-click on the taskbar and then select the Task Manager.
• Next, look for Windows Explorer under the Processes tab.
• Then right-click and select restart.
• After that, wait for the restart process to be completed and for the user interface to refresh. Note that you will notice the Taskbar disappearing and reappearing again. It will reload the entire user interface and allows you to access the volume icon. It should work this time.

Option 2 – Restart the Audio services

Restarting the audio services in your computer can also help you fix the volume control issue and to do that, refer to these steps:

• Tap the Win + R keys to open the Run dialog box.
• Type in “services.msc” in the field and hit Enter to open Services.
• From there, look for Windows Audio and then right-click on it and go to Properties.
• After that, you have to make sure that the Startup Type is set to Automatic.
• Then click on the Stop button. Once it has stopped, start it again.
• Now restart your computer and see if you can now access the volume icon on the taskbar.

Option 3 – Try to update or roll back the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try running the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the volume control issue on your PC. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Error Code 10 - What is it?

Error code 10 is a type of Window Device Manager error code. This error code is generated when the Device Manager can’t start the hardware device or is experiencing device driver issues. It is displayed in the following format:

"This device cannot start. (Code 10)"

You can access complete details about error codes related to Device Manager such as code 10 through the Device Status area in the Device Properties.

By accessing Device Status, you can easily view the status of each device and learn about the specific device that could be causing the problem.

Solution

Error Causes

Error code 10 can be triggered due to several reasons. These include:

• Outdated drivers
• Corrupted drivers
• Incompatible drivers
• Device configuration issues
• Hardware compatibility problems

Device driver corruption can cause you great inconvenience and PC performance issues. The computer’s operating system relies heavily on device drivers to communicate with the hardware.

For example, the printer driver facilitates functioning of the printer. Similarly, the graphic card driver ensures proper video output on the monitor screen.

However, your PC hardware, such as printer or keyboard, may stop functioning properly if their device drivers become outdated or corrupt. Therefore to avoid inconvenience and to ensure your PC works properly, it is important to resolve the problem immediately without any delay.

Further Information and Manual Repair

To repair error code 10, you don’t have to be a technical whiz or hire a professional computer programmer. Here are some of the best and easy to perform DIY methods that can help you fix this device error in no time.

Method 1 - Reboot Your PC

Sometimes temporary problems in Device Manager can also generate code 10 error. Therefore it is advisable to restart your PC. Rebooting your system might fix the error. Try it! If it does, great, however, if the error still persists, then try other methods listed below.

Method 2 - Reinstall Drivers

Go through the Device Status in the Device Properties to view the driver causing the problem. If any driver is tagged with a yellow exclamation point, it means that driver is the one causing problems. Once identified, uninstall that driver and then reinstall it. This will hopefully resolve the problem.

Method 3 - Update the Device Driver

Whether the error code 10 is generated due to incompatible, corrupted, or outdated device drivers, simply update the device driver to resolve. To update the driver, go to the Device Manager, then click the driver tab in the device properties dialog box.

After that, click update driver. This will start the hardware update wizard. Then follow the instructions to update the driver on your PC. During this process, you may be prompted to provide the driver path.

If you don’t have it, then you will have to download the latest driver from the hardware vendor’s official website. This can be time-consuming and stressful.

Method 4 - Install DriverFIX

Another alternative is to install DriverFIX.  It is a user-friendly device driver management software with an intuitive interface.

Its intelligent algorithm is designed to detect all the problematic drivers in seconds. It automatically updates and accurately installs appropriate drivers and ensures your PC runs at its optimum level in no time.

Click here to download DriverFIX on your system to resolve error code 10.

When you connect your TV via HDMI cable Windows will recognize it as another monitor and will control the display settings for your HDMI connection. In most cases using it as the extended desktop will work fine, issues will arise when you play video on it. Video playing applications can override Windows settings which can lead to strange results on the screen. Here in this guide, we will tackle with reasons and solutions to this particular issue. Solutions provided are not meant to be followed in the way they are presented but as a silent rule, they go from most common one to most rare so it is advisable to try them in the order presented.

FIXING RESOLUTION ISSUES

The first thing when experiencing resolution issues on your TV connected to a PC is to check TV settings. There is very likely a chance that you will need to manually adjust picture settings on the TV itself using TV controls. On older models of TV, there is an overscan option which can lead to different resolutions and screen sizes. Overscan is a technology that was used in order to help content creators to deliver consistent pictures on different screen sizes and aspect ratios but how technology has advanced and everything including aspect ratio was standardized overscan itself has become a relic of the past. If you are unable to access or see edges of your desktop on the TV screen it is very likely that overscan is the issue. In order to fix this be sure to select HDTV's aspect ratio to fit the screen setting in the picture setting. Sadly finding this option on your TV will be different from manufacturer to manufacturer and even from model to model of the same manufacturer so we can not cover all models but in most cases option is located under picture settings or advanced options. Sometimes you will face even different overscan settings instead of classic ft to screen options, in this case, experiment with the setting until you find one which will work. If you have it, find settings in the user manual of your TV. Luckily you have managed to find the proper option on your TV set and have chosen the right aspect ratio for display. If everything works ok there is no need for the next step but if you experience a different resolution than desired on your TV follow this next guide on how to change the resolution of the TV on your PC.

1. Press the ⊞ Windows and type Change Display Settings. Click on the top result.
2. Once the Display Settings App opens, you’ll see two screens (or more if you’ve got multiple HDMI outputs connected). Make sure you select the right display for the HDMI TV before making any changes. You can do this by clicking on Identify.
3. You’ll see the number from the screenshot above displayed on the monitors for a brief period. Depending on which screen is set to your primary display, make sure you change the settings for the HDMI monitor.
4. Select the HDMI monitor from the available displays.
5. Scroll down until you see the current resolution settings for your HDMI monitor.
6. You can change the resolution settings and test different values that match your HDMI TV’s configuration.
7. Once you change the setting, Windows will apply the new resolution for a limited time and revert if you don’t accept the new setting.
8. Once you’ve found the best resolution for your TV, select Keep Changes to keep the new resolution.

You are all set now, make sure that you have the latest drivers on your system and enjoy using your TV as a second monitor.

What is 0x0000007E Error Code?

If you’ve been experiencing a 0x0000007E error code pop message on your PC frequently then you need to get it fixed before it causes serious damage to your system. 0x0000007E is a Stop error or Blue Screen of Death error code. This error message turns your computer screen blue and locks you out of the program running on your computer. It freezes your system and hampers your ability to perform any type of task on your PC.

Solution

Error Causes

Error 0x0000007E, a blue screen of death error triggers registry issues. It’s not easy to narrow down the cause of 0x0000007E as it results due to many reasons like memory overload, cluttered disk space, viral infection, malware attack, and if the hardware malfunctions. Ignoring 0x0000007E error pop up is not wise. It is more like a warning of the serious damage that can happen to your PC if it is not fixed timely. It also leads to slowing down the system and increases boot time. This error message exposes you to dangerous Windows PC threats like registry corruption and damage. Registry corruption can lead to system crash and failure and you may also lose all your important data saved on your PC.

Further Information and Manual Repair

Install Restoro

You don’t always have to spend hundreds of dollars to hire a technician to fix error pop-ups on your PC try using Restoro Restoro is an advanced and multi-functional PC repair tool with a comprehensive suite of powerful features designed to resolve almost all types of PC errors in seconds including 0x0000007E error code. It is a next-generation PC repair tool that serves as a system optimizer, anti-virus, and quality registry cleaner. Its built-in intuitive technology enables Restoro to scan, identify and repair the ultimate cause of the error code 0x0000007E in just a few seconds. Eventually, it spares you from the hassle of finding the root cause of the 0x0000007E error message and then selecting a tool specifically designed to resolve only that particular cause with limited features. This highly functional PC error tool is the answer for all your registry issues. By running Restoro on your PC, you can fix the 0x0000007E BSOD error code and avoid registry corruption.

Why Restoro?

The smart registry cleaner utility embedded in this tool enables it to scan for registry errors and clear up disk space accumulated by junk files, internet temporary files, invalid entries, and other types of unnecessary files taking up a good chunk of your disk space. This clutter also slows down your PC performance as it requires more power than it has to run the system because of the excess load on the RAM. However, by wiping out the clutter with this helper, you can optimize the speed of your PC and see a significant difference in its performance. Restoro backup feature enables you to create backup files for safety purposes. Furthermore, it has several other built-in value-adding features like privacy error utility and system stability utility for enhanced functionality. To resolve the error code 0x0000007E in seconds, all you need to do is download and install Restoro on your system and run it to scan for errors. In a few seconds, you will see a scanning report with comprehensive details of the types of PC damages. To fix the issue right away, create backups and click ‘fix’ to resolve. In just a few clicks you can repair your PC. Download Restoro Today!

As you know, Windows 10 supports a variety of peripherals which includes a long list of printers. However, a number of users reported that they encountered a glitch on their Windows 10 computers where they receive Can’t print a file and a prompt to save the Word, PDF file, and so on each time they try to print the file. This kind of issue is not common and could be due to various reasons like the malfunctioning of device drivers, misconfiguration of the printer’s settings, and so on. There are several options you can check out to resolve the problem. You can try to run the built-in troubleshooter or check the configuration of the printer, as well as update or reinstall the driver for printers or reset the printer. For more details, refer to each one of the options provided below and make sure to follow them carefully.

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try checking the printer’s configuration

The next thing you can do to fix the problem is to check the configuration of the printer since there are instances when there could be some misconfiguration with the settings of the printer that may result in several issues like this one.

• First, you need to open Control Panel and from there, look for the option Devices and printers and open it.
• After that, right-click on the entry of your printer that you want to use in printing documents and select the Set as a default printer option.
• You could also try to open PDF and then go to the Print dialog box and uncheck the Print to file option.

Option 3 – Try to update or reinstall the printer driver

The problem with your printer might also be caused by corrupted or outdated drivers. Thus, you can try to either update or reinstall it. How? Follow the steps below.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
• Restart your PC and then click the “Search automatically for updated driver software” option.
• Now uninstall and remove the printer driver software and reinstall it then refresh.

Option 4 – Try to reset the settings of the Printer or reinstall it

If none of the three options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:

• First, go to Settings > Devices > Printer and Scanners.
• After that, select the printer and select the Remove Device option.
• Once done, restart your computer and check again and see if the error is now fixed.

Error Code 0x80072ee7 - What is it?

Error Code 0x80072ee7 is an error code that is most commonly associated with Windows 10 and the use of the Windows Store. Several things can cause this error, which has been present as an error message in Windows 10 and all the way back through Windows 8.

Common symptoms include:

• An error message when you attempt to connect to the Windows Store.
• Inability to download or install purchases from the Windows Store.

Fortunately, there are several simple methods that can be used to attempt to resolve Error Code 0x80072ee7 on your Windows machine. These methods don’t require advanced computer knowledge or familiarity with high-level tools, so the average user should be able to complete them without help. However, if you feel like you need assistance in resolving Error Code 0x80072ee7, always contact a qualified Windows repair technician who can assist you.

Solution

Error Causes

There are four basic things that can cause Error Code 0x80072ee7 to appear on a Windows device. The first is that the connection to the Internet is limited in some manner, either due to a system or equipment error. Secondly, some parts of the update components could be missing. Next, an error within the DNS can be a cause. Finally, having any kind of compatibility errors on the machine (for example, between the antivirus software that you run and the Windows Update tool) can lead to the appearance of Error Code 0x80072ee7.

Further Information and Manual Repair

There are a few different methods that you can try in order to resolve the appearance of Error Code 0x80072ee7 on your Windows machine. These are fairly simple to complete, but if you do not feel confident in your ability to carry them out successfully, you may want to get in touch with a qualified computer repair technician to help you.

Here are the best methods to employ as you seek to resolve Error Code 0x80072ee7 on your Windows device:

Method One: Check Your Connection

Make sure that you are able to connect to the Internet by visiting several common sites like Google in order to ensure that your issue is not related to your Internet service provider or the equipment that you are using to access the Internet.

Method Two: Use an Alternative DNS

If you believe that your DNS connection may be the problem, you can change the specific DNS that you are using to one that is provided by Google. This can resolve any conflicts that may occur because of the IP address detected on your device. In order to do this, simply follow these steps:

• Step One: Go into your control panel and click on the option for “Network and Internet,” then select “Network and Sharing Center.” You’ll want to find the option to “change adapter settings,” which is normally located on the left bar of the navigation panel.
• Step Two: Find the connection method that you are employing (i.e. Wi-Fi network).
• Step Three: Right-click and find the connection properties menu. Under the TCP/IPV4 menu, click on the option to change your DNS numbers to manual entry and set your preferred DNS server to “8.8.8.8” and your alternate server to “8.8.4.4”.

Once these steps are complete, you can reattempt to connect to the Windows Store. You may need to restart your computer before connecting.

Method Three: Run the Fix It Tool from Windows

Microsoft has created a great tool that can automatically scan your computer for a number of common errors and attempt to fix them as they are encountered. This can be downloaded directly from the Windows site and can be used to try to fix not only Error Code 0x80072ee7 but also many other error messages that may pop up on your computer.

After you have run the Fix It tool, it is always a good idea to restart your computer to allow any changes that have been made to fully take effect.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Distributed Component Object Model or DCOM is a module on Windows computers that allows computers to run programs over a network to another computer. It is a software component from Microsoft that allows COM objects to communicate with each other while that program is remotely running over the network. The COM Model is another extension of the DCOM model which both work together in order for the intended task to be executed. To make this module work, there are three components needed such as the Class Identifier or CLSID, the Programmatic Identifier or PROGID, and the Application Identifier or APPID. However, DCOM does not always work as expected as it could still encounter some errors. One of them is error 1084. Because of this error, the execution of programs in a remote computer on the network would be interrupted. So if you encounter the DCOM error 1084 when you try to start a service like running the DISM tool or in other scenarios on your Windows 10 computer, then this post could help you. Refer to the instructions given below to start troubleshooting the problem.

Option 1 – Try checking the status of DCOMLAUNCH Service or DCOM Server Process Launcher and its 3 dependencies

The DCOM Server Process Launcher service launches both COM and DCOM servers in response to object activation requests. This is why if this service is stopped or disabled, the programs that are using COM and DCOM won’t properly function. So you need to make sure that the DCOMLAUNCH service is running.

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
• Next, check the following services:
  • DCOM Service Process Launcher
  • Background Tasks Infrastructure Service
  • Local Session Manager
  • Remote Procedure Call (RPC)
• Then right-click on each one of the services and click on their Properties.
• After that, select Automatic from the drop-down menu of Startup Type and make sure that all the aforementioned services are Running.
• Now click OK for each one of the services.

Option 2 – Troubleshoot the problem in a Clean Boot State

There are instances that some conflicting programs installed in your computer might be the one that’s causing DCOM error 1084. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 3 – Try to use the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the DCOM error 1084. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the DCOM error is now fixed.

Option 4 – Reset your computer

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.