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Windows 10 won't upgrade to a newer version

If when hovering over the upgrade icon on the taskbar you get:

Your version of Windows 10 would reach the end of service soon, Click to download a newer version of Windows 10 to stay supported.

or

An unsupported version of Windows will no longer receive software updates from Windows Update. These updates include security updates that can help protect your PC from harmful viruses, spyware, and other malicious software which can steal your personal information. Windows Update also installs the latest software updates to improve the reliability of Windows—such as new drivers for your hardware.

and you are unable to perform updates then this guide is for you. There are several things you can do to fix this issue presented here, it is advisable to follow them in a way how they are presented for best performance and system safety.

  1. Run setupdiag

    Download and run Setupdiag from the official MICROSOFT website. SetupDiag is a standalone diagnostic tool that can be used to obtain details about why a Windows 10 upgrade was unsuccessful. It works by examining Windows Setup log files to determine the root cause of a failure to update or upgrade the computer. Once the scan is completed, check the generated log files. The SetupDiagResults.log will be generated and saved in the same folder where you downloaded Setupdiag. Open SetupDiagResults.log using Notepad. You may need to take a look at these folders:

    • \Windows\Panther
    • \$Windows.~bt\sources\panther
    • \$Windows.~bt\Sources\Rollback
    • \Windows\Panther\NewOS

    If there are any issues or conditions that are blocking the upgrade, they will be listed here.

  2. Edit TargetReleaseVersionInfo Registry key

    Press ⊞ WINDOWS + R to open the run dialog
    In run dialog type Regedit and press ENTER
    Locate: HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate
    Locate two DWORD files, if they do not exist, create them as:
    TargetReleaseVersion
    TargetReleaseVersionInfo
    Set the value of TargetReleaseVersion to 1
    If you are stuck on Windows 10 1909 and want to upgrade to Windows 10 20H2 now, you need to set the value for TargetReleaseVersionInfo to 20H2
    Reboot the computer

  3. Use Windows 10 update assistant

    Visit Microsoft.com and hit the ‘Update now’ button visible on the page
    Download tool and run it
    Click on Update now to start the upgrade process

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What to do if Mouse Pointer lags or freezes in Windows 10
Although there are several Windows 10 devices that are touchscreen-based, the mouse still remains to be an important part of usage for many users especially the ones who do some hardcore work on their Windows 10 computers or laptops. If you’re one of the users who often edit images or videos either for fun or work, using Touch is difficult as it’s a bit hard to drag on the screen so nothing really beats the mouse. However, as awesome as the mouse is, there are times when you encounter issues while using it. One of these issues is when your mouse pointer lags or freezes so in this post, you can try out a few tips that can help you resolve the issue.

Option 1 – Clean both the mouse and the mousepad

It might sound silly but it is a fact that either the mouse or the mouse pad themselves is the problem. Even though mouse balls are long gone, the laser lights that replaced them are not immune to some dirt which is why you need to clean the bottom of the mouse and then clean the mouse pad afterward.

Option 2 – Try changing the USB port

This is another basic thing you can do to resolve the problem since there are instances when USB ports where either your mouse is connected have gone rogue so you need to try switching to a different port and then see if the problem’s fixed or not.

Option 3 – Switch back to the default settings of the mouse

Switching your mouse back to its default setting is always a good idea since you are dealing with a pointer issue. To go back to the default settings of the mouse, here’s what you have to do:
  • Click on Mouse and Touchpad.
  • Next, click on Additional Mouse Settings located in the right pane.
  • After that, click on the “Use Default” option under the Pointer tab.
  • Then click on Apply and OK to save the changes made.

Option 4 – Try disabling Smooth Scrolling

You have to slow down both the horizontal and the vertical scrolling of the mouse in the settings which are called “Smooth scrolling”. This will help if you think that the websites you are visiting scroll up and down way too fast.

Option 5 – Try to update or rollback mouse drivers

If the first few options didn’t work for you, then it’s time to either update or roll back the mouse drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated the mouse driver then you need to roll back the driver. Whichever applies to you, refer to the steps below. The problem may be caused by a corrupted or outdated driver. So you have to update or reinstall the mouse driver. How? Follow these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the Mouse and other pointing devices and right-click on the mouse driver to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, disconnect the mouse and plug it back in to reinstall the mouse driver.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 6 – Try to check if your laptop is turning off the mouse

In case you don’t know, the power management can turn off the devices that are not in use to save battery power if you use a laptop. And this can also happen on USB-based devices like the mouse. Thus, you need to verify if your laptop is turning off the mouse.
  • Go to Device Manager > Universal serial bus controllers > USB Root Hub > Power Management.
  • After opening Power Management, uncheck the “Allow the computer to turn off this device to save power” option.
  • If you have lots of USB Root hubs, you can try changing each one of them and see if it works or not.

Option 7 – Try updating the Graphics Drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 8 – Try setting the No Delay option for Touchpad

If you are using a laptop that’s touchscreen-based, you can try setting the delay to zero in the settings. To do so, simply go to Settings > Devices > Mouse and Touchpad. From there, you can set the delay before clicks to “No Delay”.
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Install Remote Server Administration Tools
RSAT or Remote Server Administration Tools for Windows 10 is a collection of programs for IT experts. It helps in managing Servers from a Windows 10 PC and starting with the Windows 10 v1809 or the October 2018 update, users have to install the Remote Server Administration Tools for Windows 10 as Features on Demand or as Optional Features. The program includes the Microsoft Management Console or MMC snap-ins, Server Manager, consoles, Windows PowerShell cmdlets, and providers as well as command-line tools for managing roles and features that run on the Windows Server. So if you have updated your Windows 10 pc to v1809 or later then the RSAT tool has to be installed as a set of Features on Demand right from Windows 10. You can install RSAT Tools on Windows 10 Enterprise or Windows 10 Professional and once you install it, make sure that you do not install RSAT tools from the Microsoft Download page directly. Step 1: Open Settings and then go to Apps > Apps & Features. Step 2: Next, click on Manage Optional Features. Step 3: After that, click on Add a Feature which will load all the optional features one can install. Step 4: Now scroll to find the listing of all 18 RSAT tools and depending on what you need, click and install them. Step 5: Then go back to where you should see the progress of the installation. Click on the Manage Optional Features page to check the status. Note: If you are well-versed with the command line or automation, you can also install Remote Server Administration Tools for Windows 10 via DISM /add-capability. And when you install anything via Features on Demand, they stay across Windows 10 version upgrades. On the other hand, if you feel that you don’t need a particular RSAT feature, you have the option to uninstall it using the Manage Option Features. However, bear in mind that some tools depend on one another which means that if you uninstall anything that has a dependency, it will only fail that’s why you need to be careful.

To uninstall an RSAT feature, here’s what you have to do:

Step 1: Go to Settings > Apps > Manage Optional Features. Step 2: After that, look for the list of installed feature that appears before this. Step 3: Now select the feature you want to uninstall and go back. If you have some system-related issues that need to get fixed, there is a one-click solution known as [product-name] you could check out to resolve them. This program is a useful and efficient tool that could repair corrupted registries and optimize your PC’s overall performance. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For the complete set of instructions in downloading and using it, refer to the steps below.
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VideoDownload Converter removal guide

Video Download Converter is a potentially unwanted toolbar distributed by Mindspark Interactive network. This toolbar offers users the ability to download and convert youtube and other online videos.

While this may seem useful at the start, this toolbar monitors user browsing activity and records visited websites, clicked links, and even personal data, that it later uses to display injected ads through your browsing session. When the toolbar is installed, it will automatically hijack your home page and search engine setting them to MyWay.com. This search engine uses google to display your search results, however, it injects ads into the search results to generate ad revenue. Several anti-virus scanners have detected VideoDownloadManager as a Browser Hijacker, and are therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is actually a form of unwanted software, commonly a browser add-on or extension, which then causes modifications in the browser’s settings. There are lots of reasons why you might experience a browser hijack; however commercial, marketing, and advertising are definitely the key purposes for their creation. Usually, it will force users to predetermined sites which are looking to increase their advertising campaign earnings. It may seem naive, but the majority of these sites are not legitimate and can pose a major threat to your online safety. Browser hijackers can also allow other harmful programs without your knowledge to further damage the computer. How to determine if your browser has been hijacked There are many symptoms that indicate the internet browser has been hijacked: the home page of your browser is changed suddenly; you find yourself constantly directed to a different web page than the one you intended; the main web browser settings are modified and unwanted or insecure resources are added to the trusted websites listing; unsolicited new toolbars are added to your web browser; you may find numerous pop-up adverts on your computer screen; your browser has instability issues or exhibits frequent errors; you can’t navigate to certain websites, such as computer security software related websites.

So how does a PC get infected with a browser hijacker?

Browser hijackers can enter a PC by some means or other, for example via file sharing, downloads, and e-mail too. Many web browser hijackings originate from add-on applications, i.e., toolbars, browser helper objects (BHO), or extensions added to browsers to provide them additional features. Some browser hijackers spread in user’s computers using a deceptive software distribution method called “bundling” (commonly through freeware and shareware). Some of the popular hijackers are VideoDownload Converter, Babylon Toolbar, Conduit Search, OneWebSearch, Sweet Page, and CoolWebSearch. Browser hijackers might record user keystrokes to gather potentially invaluable information leading to privacy concerns, cause instability on computers, drastically disrupt user’s browsing experience, and eventually slow down the PC to a point where it becomes unusable.

The best ways to remove browser hijackers

Certain kinds of browser hijackers can be easily removed from your PC by uninstalling malicious software programs or any other recently added shareware. However, many hijacking codes are not very easy to get rid of manually, since they go deeper into the operating system. Moreover, manual removal demands you to do many time-consuming and complex procedures which are very difficult to carry out for beginner computer users. You can go for automatic browser hijacker removal by simply installing and running reliable anti-malware software. Safebytes Anti-Malware has a cutting-edge anti-malware engine to help you prevent browser hijacker infection in the first place, and clean up any pre-existing issues. Together with anti-malware, a PC optimizer tool, similar to Total System Care, could help you resolve registry errors, remove unwanted toolbars, secure online privacy, and improve overall system performance.

What to Do if Malware Stops You From Downloading Or Installing Anything?

Every malware is detrimental and the magnitude of the damage will vary greatly depending on the type of malware. Some malware sits in between your PC and the internet connection and blocks a few or all internet sites which you want to visit. It would also block you from adding anything to your system, particularly anti-malware software. If you are reading this article, chances are you’re stuck with a malware infection that is preventing you to download and install the Safebytes Anti-Malware program on your computer. There are a few steps you can take to circumvent this problem.

Eliminate viruses in Safe Mode

In the event the malware is set to load at Windows startup, then booting in safe mode should prevent it. Just bare minimum required programs and services are loaded when you boot your computer into Safe Mode. Here are the steps you need to follow to take out viruses in Safemode. 1) After switching on the computer, press the F8 key before the Windows splash screen begins to load. This would invoke the “Advanced Boot Options” menu. 2) Make use of the arrow keys to select Safe Mode with Networking and hit ENTER. 3) When you are into this mode, you should have an internet connection once again. Now, utilize your web browser to download and install Safebytes Anti-malware. 4) Right after installation, run a complete scan and let the software remove the threats it detects.

Obtain the security program using a different browser

Some malware mainly targets particular browsers. If this sounds like your situation, employ another web browser as it could circumvent the virus. If you appear to have a trojan attached to Internet Explorer, then switch over to a different browser with built-in security features, such as Firefox or Chrome, to download your favorite anti-malware program – Safebytes.

Install security software on a USB drive

Here’s yet another solution which is utilizing portable USB anti-malware software that can scan your computer for viruses without the need for installation. Adopt these measures to use a USB drive to fix your corrupted computer system. 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a clean PC. 2) Mount the pen drive on the same PC. 3) Double click on the downloaded file to run the installation wizard. 4) Choose a thumb drive as the location when the wizard asks you where you wish to install the application. Follow the on-screen instructions to complete the installation. 5) Transfer the pen drive from the uninfected computer to the infected computer. 6) Double-click the EXE file to run the Safebytes program from the thumb drive. 7) Click on the “Scan” button to run a full system scan and remove viruses automatically.

Detect And Remove Viruses With SafeBytes Anti-Malware

If you’re looking to purchase anti-malware for your computer system, there are lots of brands and applications for you to consider. Some of them are good and some are scamware applications that pretend as legit anti-malware programs waiting around to wreak havoc on your personal computer. Make sure you choose a company that builds industry-best anti-malware and it has attained a reputation as reliable. One of the recommended software by industry analysts is SafeBytes Anti-Malware, the most dependable program for Windows computers. SafeBytes anti-malware is really a powerful, highly effective protection tool made to help users of all levels of IT literacy in detecting and removing harmful threats from their PC. Using its cutting-edge technology, this application will assist you to remove several types of malware including computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers. SafeBytes has got a plethora of amazing features which can help you protect your computer from malware attack and damage. Here are some of the features you will like in SafeBytes. Active Protection: SafeBytes offers a completely hands-free real-time protection that is set to monitor, block and kill all computer threats at its very first encounter. It will continuously monitor your computer for hacker activity and also provides end-users with sophisticated firewall protection. World-class AntiMalware Protection: This deep-cleaning anti-malware application goes much deeper than most antivirus tools to clean out your computer system. Its critically acclaimed virus engine locates and disables hard-to-remove malware that conceals deep inside your personal computer. Fast Scan: SafeBytes Anti-Malware possesses a multi-thread scan algorithm that works up to 5 times faster than any other antivirus software. Web Protection: Through its unique safety ranking, SafeBytes tells you whether a website is safe or not to visit it. This will make sure that you’re always certain of your safety when browsing the web. Light-weight: This software is not “heavy” on the computer’s resources, so you’ll not find any performance troubles when SafeBytes is working in the background. 24/7 Support: You could get high levels of support around the clock if you are using their paid software. To sum it up, SafeBytes Anti-Malware is pretty great for securing your computer against all sorts of malware threats. There is no doubt that your PC will be protected in real-time once you put this software program to use. So if you’re looking for the best anti-malware subscription for your Windows-based PC, we suggest the SafeBytes Anti-Malware software program.

Technical Details and Manual Removal (Advanced Users)

If you do not want to use malware removal software and like to remove VideoDownload Converter manually, you may do so by going to the Add/Remove Programs menu in the control panel and deleting the offending software; in cases of web browser extensions, you could uninstall it by going to the browsers Add-on/Extension manager. You may even want to reset your internet browser settings, and also delete temporary files, browsing history, and cookies. Finally, examine your hard disk for all of the following and clean your registry manually to remove leftover application entries following an uninstallation. Please keep in mind that this is for advanced users only and could be difficult, with wrong file removal causing additional PC errors. Furthermore, certain malware is capable of replicating or preventing removal. Doing this malware-removal process in Safe Mode is recommended.
Files: LOCALAPPDATA\VideoDownloadConverterTooltab\TooltabExtension.dll Folders: LOCALAPPDATA\Google\Chrome\User Data\Default\Extensions\ikgjglmlehllifdekcggaapkaplbdpje LOCALAPPDATA\Google\Chrome\User Data\Default\Local Extension Settings\ikgjglmlehllifdekcggaapkaplbdpje LOCALAPPDATA\Google\Chrome\User Data\Default\Sync Extension Settings\ikgjglmlehllifdekcggaapkaplbdpje LOCALAPPDATA\VideoDownloadConverterTooltab Registry: key VideoDownloadConverter at HKEY_CURRENT_USER\Software\ key VideoDownloadConverterTooltab Uninstall Internet Explorer at HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\
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How to Remove AtoZ Manuals from Windows

AtoZManuals is a Browser Extension developed by MindSpark Inc. This extension offers users an easy way to search Customer Manuals for Products. This extension may seem handy at first, however, this extension hijacks your browser home page, and changes your default search engine to MyWay.

While browsing the internet with this extension you will see additional ads, sponsored links, and pop-up ads in your browser. Additionally, this extension monitors your browser activity, including search words, visited links, shopping information, and sometimes even personal information, which is later used to display better-targeted ads.

Multiple anti-virus scanners have marked this extension as a Browser Hijacker, and due to its rogue behavior, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijacking means a malicious program code has control over and altered the settings of your browser, without your permission. They’re made to interfere with web browser functions for various reasons. Often, it’ll drive users to predetermined websites that are trying to boost their ad earnings. Although it may seem naive, these tools were created by vicious people who always look to take advantage of you, so that hackers could earn money from your naivety and distraction. When the program attacks your laptop or computer, it begins to mess things up a whole lot that slows your system down to a crawl. In the worst-case scenario, you may be forced to tackle serious malware threats as well.

How one can recognize a browser hijack

There are various signs that indicate the internet browser has been hijacked: your homepage is reset to some unfamiliar website; you observe new unwanted favorites or bookmarks added, typically directed to ad-filled or porn sites; default search engine is changed; you see many toolbars on the browser; your internet browser displays endless pop-up windows; your browser has become unstable or starts running sluggishly; you’re prohibited access to specific web pages, for example, the site of an antivirus software developer like SafeBytes.

How it infects your PC

A browser hijacker could be installed on your PC when you check out an infected website, click on an email attachment, or download something from a file-sharing website. They are generally included with toolbars, add-ons, BHO, plug-ins, or browser extensions. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and fake programs. Examples of popular browser hijackers are Fireball, CoolWebSearch. GoSave, Ask Toolbar, RocketTab, and Babylon Toolbar.

Getting rid of browser hijackers

Some kinds of browser hijackers can be removed from the computer by deleting malicious software or any other recently added freeware. However, many hijackers are much more difficult to discover or remove since they could get themselves connected with some important computer files that enable it to operate as a necessary operating-system process. Furthermore, manual removals demand in-depth system knowledge and thus could be a very difficult task for novice computer users.

Learn How To Install Safebytes Anti-Malware On An Infected Computer system

Malware may cause several kinds of damage to computing devices, networks, and data. Some malware is meant to restrict or block things that you wish to do on your computer system. It may well not allow you to download anything from the web or it will stop you from accessing a few or all internet sites, particularly the anti-virus sites. If you’re reading this right now, you might have perhaps recognized that virus infection is the cause of your blocked internet connectivity. So what to do when you want to download and install anti-malware software like Safebytes? Although this sort of issue will be difficult to get around, there are some actions you can take.

Install the anti-malware in Safe Mode

If any virus is set to load automatically when Microsoft Windows starts, getting into safe mode could block this attempt. Since just the minimum programs and services launch in “Safe Mode”, there are seldom any reasons for conflicts to happen. To start your Windows XP, Vista, or 7 computers in Safe Mode with Networking, follow the instructions below. 1) At power-on/startup, hit the F8 key in 1-second intervals. This would conjure up the Advanced Boot Options menu. 2) Make use of the arrow keys to select Safe Mode with Networking and press ENTER. 3) When you are into this mode, you should have an internet connection once again. Now, make use of your browser to download and install Safebytes Anti-malware. 4) Following installation, run a full scan and let the software program remove the threats it finds.

Obtain the security program in a different browser

Some malware might target vulnerabilities of a particular web browser that obstruct the downloading process. The best way to overcome this issue is to go with an internet browser that is well known for its security measures. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Install and run antivirus from your USB drive

Here’s another solution which is utilizing a portable USB anti-virus software package that can scan your system for viruses without the need for installation. To run anti-virus from a USB pen drive, follow these simple measures: 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Mount the pen-drive onto the same computer. 3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard. 4) Select the USB flash drive as the location when the wizard asks you exactly where you wish to install the application. Follow activation instructions. 5) Now, transfer the thumb drive to the infected PC. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Click the “Scan” button to run a full system scan and remove viruses automatically.

How SafeBytes Anti-Malware Keep your Computer Malware Free

These days, an anti-malware tool can protect your computer or laptop from different kinds of internet threats. But exactly how to choose the right one amongst numerous malware protection software that is available in the market? As you might be aware, there are lots of anti-malware companies and tools for you to consider. Some of them are great, some are ok types, while some will affect your computer themselves! You have to select one that is reliable, practical, and has a good reputation for its malware source protection. When it comes to commercial application options, the majority of people go with well-known brands, such as SafeBytes, and are very happy with it. SafeBytes is a powerful, real-time antivirus application that is made to assist the typical computer user in safeguarding their computer from malicious internet threats. With its outstanding protection system, this utility will instantly detect and remove most of the security threats, including viruses, adware, browser hijackers, ransomware, PUPs, and trojans. SafeBytes carries a variety of great features that can help you protect your laptop or computer from malware attack and damage. Below are some of the great ones: Robust Anti-malware Protection: Using its advanced and sophisticated algorithm, this malware elimination tool can find and get rid of the malware threats hiding in the computer system effectively. Real-time Threat Response: SafeBytes delivers complete and real-time security for your computer system. It’ll inspect your computer for suspicious activity regularly and its unparalleled firewall guards your computer against unauthorized entry by the outside world. Quick Multithreaded Scanning: This software has one of the fastest and most efficient virus scanning engines in the industry. The scans are very accurate and take a little time to complete. Web Protection: Through its unique safety ranking, SafeBytes informs you whether a website is safe or not to access. This will ensure that you’re always certain of your online safety when browsing the world wide web. Light-weight: SafeBytes is a lightweight and simple to use antivirus and antimalware solution. Since it utilizes minimal computer resources, this program leaves the computer’s power exactly where it belongs to: with you actually. 24/7 Online Technical Support: Support service is readily available for 24 x 7 x 365 days through email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of AtoZManuals without the use of an automated tool, it may be possible to do so by deleting the program from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser extensions, going to the browsers AddOn/Extension manager and uninstalling it. You will likely also want to reset your web browser. Lastly, examine your hard drive for all of the following and clean your Windows registry manually to remove leftover application entries after uninstalls. Please note that only experienced computer users should try to manually edit the system files simply because deleting any single critical registry entry leads to a serious issue or even a system crash. In addition, certain malware is capable of replicating itself or preventing its deletion. Completing this task in Safe Mode is suggested.
Folder: C:Users%UserName%AppDataLocalTemp Registry: HKLMSOFTWAREClassesAppIDAtoZManuals.exe HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerExtensions HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerToolbar HKEY_LOCAL_MACHINESOFTWAREGoogleChromeExtensions HKEY_LOCAL_MACHINESOFTWAREMozillaFirefoxExtensions HKEY_CURRENT_USERSoftwareOpera Software HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionvirus name HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWinlogon Shell = %AppData%IDP.ARES.Generic.exe HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun Random HKEY_LOCAL_MACHINESoftwareMicrosoftWindows NTCurrentVersionRandom
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Fix Display driver failed to start Error
Recently, a number of users reported an error when they tried to open graphic-intensive apps like video games. According to users, when they tried to open an app, they get the “Display driver failed to start” error instead. Thus, if you encounter the same error, then you’ve come to the right place as this post will guide you on how exactly you can fix it. Here’s the full content of the error message:
“Display driver failed to start; using Microsoft Basic Display Driver instead. Check Windows Update for a newer display driver.”
This kind of error could be due to several factors. It is possible that it could be a result of a corrupted or outdated graphics driver. Aside from that, it could also be due to some issues with the system settings. Worry not though for there are potential fixes that can help you fix the problem. But before you troubleshoot the problem, you need to update your Windows 10 computer first and if it didn’t help fix the problem, then here are the potential fixes that should help resolve the “Display driver failed to start” error.

Option 1 – Try to restart the Graphics driver

Although Windows 10 can recover the graphics driver on its own when it crashes, there are times when it fails to do its job. To restart the graphics driver in your computer, simply tap the Win + Ctrl + Shift + B key combination. After that, the graphics driver will be back in less than a second.

Option 2 – Try running the Hardware and Devices troubleshooter

Running the built-in hardware and devices troubleshooter can also help you in fixing the “Display driver failed to start” error.
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Keyboard from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the “Display driver failed to start” error or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 4 – Try setting your system for maximum performance

If the first three options didn’t fix the error, you can try setting your computer for maximum performance since Windows 10 allows you to choose the effects you want to activate your system and you can do this by adjusting the performance ratio. Adjusting the performance ratio can be done via a certain setting in your computer – and this setting should be set to “Maximum Performance” to resolve the error.
  • In the Windows Search bar, type in “performance” and from the search results that appear, select the “Adjust the appearance and performance of Windows” option.
  • Next, a mini window will appear and from there, click on the radio button that says, “Adjust for best performance”.
  • Once done, click on the Apply and OK buttons to save the changes made. This should resolve the problem.
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Fix Unknown USB Device error message
USB devices are one of the commonly used devices every day – from plugging mobile devices for charging using pen drives, you are making use of USB drives. However, there are times when you might encounter an error message saying, “Unknown USB Device” as you plug your USB device on your Windows 10 computer. So if you encounter this kind of error message followed by either of the following explanations, read on as this post will give you a couple of suggestions you can check out to resolve the issue.
  • Device Descriptor Request Failed
  • Port reset failed
  • The device failed enumeration
  • Set address failed
  • Error code 43
You can fix this error using several ways. You can try changing the Power Options, update or roll back the USB drivers, turn off Fast Startup, or run the USB troubleshooter. Follow the options given below for more details.

Option 1 – Try to change the Power Options

  • Tap the Win + R keys to open the Run utility.
  • Then type “powercfg.cpl” and tap Enter to open the Power Options window.
  • Next, go to your selected power plan and click the “Change plan settings” option to open a new page.
  • From there, click on the “Change advanced power settings” option. This will open a new window where you can see various power consumption options.
  • Now look for the USB Settings option and expand it.
  • Then set the USB selective suspend setting to “Disabled” for both scenarios: On Battery and Plugged in.
  • After that, click on OK and restart your computer to apply the changes made.

Option 2 – Update or reinstall the Universal Serial Bus Controller driver

Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 3 – Try turning off Fast Startup

  • Tap the Win + R keys to open the Run dialog box and type in “control” to open the Control Panel.
  • Next, click on the Hardware and Sound section and click on Power Options.
  • Afterwards, select the “Choose what the power buttons do” option from the left side menu pane.
  • Now click on Change settings that are currently unavailable and uncheck the entry that says, “Turn on fast startup (Recommended).
  • Then click on Save Changes and restart your computer and see if it has fixed the problem or not.

Option 4 – Run the Hardware and Devices Troubleshooters

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.
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Fix Microsoft Store error 0x80072F30
If you got the Microsoft Store error code 0x80072F30 while trying to open Microsoft Store, then it indicates that the Store fails to connect to the internet or is not able to launch successfully for some reason. It could be that the Windows Update Service has stopped or the Windows Store cache might be corrupted or it could just be due to a poor internet connection. Whichever the cause is, you have to fix this error so that you can use Microsoft Store again and you won’t be getting the following error message every time you open the app:
“Check your connection, Microsoft Store needs to be online, It looks like you are not, error code 0x80072f30.”
The error code 0x80072F30 is related to the Windows Store which prevents it from opening properly. To resolve this problem, you can try fixing the problem with the help of the options given below. Follow each one of them carefully.

Option 1 – Check your internet connection

The first and most obvious thing you can do is to check your internet connection. This may only be a basic tip but it sure works like a charm in most cases. And if you have another internet connection available, you can also try connecting to that and see if you can pull up Microsoft Store or not. 1] Change your internet connection: A basic tip, but sometimes works like a charm. You may want to check if your internet connection has an issue, or you can also try opening a website and see if you can open it and if possible try connecting to a different internet connection and see if the Microsoft Store opens for you. We also suggest you try changing your DNS and see if it helps.

Option 2 – Check the date and time as well as the time zone of your PC

A lot of services and apps rely on the Date, Time, and Time Zone of your PC which is why if they are not configured correctly, a request from the client machine will be rejected from the server and the same thing happens with the Microsoft Store.
  • First, go to Settings > Time and Language.
  • From there, check if it is set to Automatic or not – if it is, switch the toggle button off to set the Time and Time zone manually.
  • Then select the right time zone manually.
  • On the other hand, if the Time and Time zone is set manually, you have to switch the toggle button on to set Time and Time zone automatically.
  • Restart your PC and afterward try opening Microsoft Store again and check if the problem’s fixed or not.

Option 3 – Run the Network Adapter Troubleshooter

Since Windows 10 is packed with various troubleshooters – one of which is the Network Adapter Troubleshooter – you can use it to troubleshoot the problem. To use it, follow these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 4 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again.

Option 5 – Check the Windows Update Service status

You might also want to check the status of the Windows Update Service since the proper functioning of this app depends on the Windows Update Service. It could be that there is some issue with the service which is why you’re getting the error code 0x80072F30 while trying to open Microsoft Store.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and hit Enter to open Services.
  • Next, look for Windows Update Service from the list of available services in Windows.
  • Once you see it, check if its status is STOP or Pause and then change the status to Automatic.
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There is No Sleep Option in Power Menu
If the Sleep option is missing from the Power Menu then this could be caused by the power settings, local group policy configuration, etc. in your computer. Based on the reports of users who experience the same problem, the issue occurred after they’ve updated or upgraded their Windows 10 computers. As you know, the sleep mode is quite useful in certain cases and is utilized by most users. If you put your computer in sleep mode, it actually minimizes the power usage of your computer while at the same time keeps your current session running. So if sleep mode is suddenly missing, then that could be a problem but worry not for this post will give you possible fixes to resolve the issue. Make sure to follow each one of them carefully to achieve good results.

Option 1 – Check the Power settings

As mentioned, one of the reasons why the Sleep option is missing could be the power settings in your computer. To check this possibility, make sure that you’ve enabled the sleep mode in the Power options setting window. How? Refer to these steps:
  • First, go to the Start menu, and from there open Control Panel.
  • Next, set the View by Large icons and select the Power Options.
  • After that, click on the “Choose what the power buttons do” option on the left-hand side.
  • Then click on the “Change settings that are currently unavailable” option and make sure that Sleep is checked under the Shutdown settings.
  • Afterward, click on Save changes.

Option 2 – Modify the Local Group Policy

If the Power setting isn’t the cause of the problem, then you might want to check the Local Group Policy and modify it. There is a dedicated policy for showing the sleep option in the power menu and if this policy is disabled, then it’s no wonder why you don’t see the sleep option in the power menu. To change this policy, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration -> Administrative Templates -> Windows Components -> File Explorer
  • Look for the “Show sleep in the power options menu” option from the right-hand side pane and double click on it.
  • Now change it to Enabled and click on the Apply and OK buttons to save the changes made and restart your computer.

Option 3 – Try to turn on Standby

Standby, also known as InstantGo, is a feature in Windows 8 and 10 that allows users to maintain network connectivity after a computer has been put into sleep mode. Thus, if this feature is disabled, it can cause the Sleep option to disappear from the power menu. To turn it on, follow these steps:
  • Tap the Win + R keys to open Run.
  • And type “Regedit” in the field and tap Enter to open the Registry Editor.
  • Next, navigate to this path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPower
  • From this path, look for the “CsEnabled” key on the right-hand side of the pane and double-click on it.
  • Set its value to “1” and click OK to save the changes made.
  • Now reboot your PC.
Note: If you were not able to find the CsEnabled key, then this indicates that your computer does not support the Standby feature. And if that’s the case, proceed to the next given option below.

Option 4 – Try to install a Video Card driver

On the other hand, some users reported that the problem was caused by the video card driver. And if your computer lacks the video adapter driver, it can also cause the same problem. Windows 10 typically install the video card driver on its own, however, there are rare cases when it doesn’t which is why you have to do it yourself manually. All you have to do is go to your manufacturer’s website and look for the video card driver, download it and then install it. Once you’ve installed the video card driver, reboot your computer and check if it has fixed the problem.
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Computer gets stuck on Preparing to configure
If you suddenly find your Windows 10 computer stuck on the “Preparing to configure” screen for quite a long time now after you run Windows Update, read on as you will be guided on how you can fix that issue in this post. During an update process, there’s a lot of things that go on in the background which is why Windows Updates take quite a while before it finishes. It can be at 25%, 50%, or even 100% but the only message you’re going to see on your screen is the “Preparing to configure Windows, Don’t turn off your computer”. However, if you notice that the Windows Update is taking a longer time than it’s supposed to, the first option is to wait some more but if it’s still the same, then there’s definitely something wrong. This kind of issue occurs when Windows Update fails to configure in short correctly download and install the update. When this happens, it will revert all the changes which are why you were advised to wait for a couple of hours. There are two possibilities why your computer is stuck on the “Preparing to configure Windows, Don’t turn off your computer” screen. The first one is that the Windows 10 operating system is installing any updates. The second one is when the user profile takes time to load or encounters an error. There are several options you can try to fix the problem. You can try running System Restore or boot your computer in Safe Mode or repair the corrupted profile via Registry Editor. You might also want to try using installation media to boot and repair your computer if the other options didn’t work.

Option 1 – Perform System Restore

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
Note: If you can’t boot into the desktop of your computer, you can run System Restore in the Advanced Startup Options by following these steps:
  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.
  • Once it’s done, restart your computer.

Option 2 – Boot your computer in Safe Mode

You can try to tap the F8 key if you have it enabled in your Windows 10 computer, as you start your system to boot into Safe Mode. Once your computer is in Safe Mode, you can access the Start Menu and the Mouse and Keyboard. Aside from that, you can also access your files and other built-in tools in Windows such as Command Prompt, PowerShell, Computer Manager, Device Manager, Event Log Viewer, and many more. On the other hand, if you haven’t enabled the F8 key, you can just go to the Advanced Startup options to boot your computer into Safe Mode. Once you’re there, select Troubleshoot > Advanced Options > Startup Settings > Restart > Tap the number 4 key. After that, your computer will restart in Safe Mode. If you want to reboot into Safe Mode with Networking instead, you can tap the number 5 key and for Safe Mode with Command Prompt, tap the number 6 key. Once your computer is in Safe Mode, you can use any of the built-in tools to restore your computer or troubleshoot the problem that’s causing your computer to get stuck at the “Preparing to configure” screen.

Option 3 – Try to repair your corrupted profile via Registry

In this third option, you can try to repair the corrupted profile using the Registry but before you proceed, take note that you can only try this if you can boot into your desktop and if you can, make sure to create a System Restore Point and then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter or click OK to open the Registry Editor.
  • Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
  • Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
  • You should know which of the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
  • After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
  • Exit the Registry Editor and restart your computer to apply the changes made.

Option 4 – Try to use installation media to boot and repair your computer

Another thing you can try to resolve the issue is to use the Windows installation bootable media so you can boot and repair the operating system. To use it, follow these steps:
  • You need to first create an installation media which has the dame version of the operating system installed in your computer.
  • After that, once you reach the Install Windows screen, click on the “Repair your computer” link.
  • Wait until the repair is completed and then shut down your computer
  • Now once your computer has restarted, check if it can now boot properly.
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Fix Update Standalone Installer 0x80096002
If you are using a Windows Update Standalone Installer to install Windows Updates in your Windows 10 computer but you suddenly encounter an error saying, “Installer encountered an error: 0x80096002, The certificate for the signer of the message is invalid or not found”, read on as this post will guide you on how you can fix it. This kind of error could be due to the vendor’s certificate that might have become invalid, compromised, or pulled. Aside from that, it is also possible that the update is not targeted at your OS version. You could get this error when you try to install an incompatible update or software on your computer. This error can also appear due to misconfigured system files or when you try to install BitLocker To Go Drive Encryption or BitLocker Drive Preparation Tool. To fix this error, you can try to run the standalone installer in Compatibility mode or enable the Windows Identity Foundation or run the Windows Update troubleshooter. Make sure to check if the error was resolved after every suggestion. It will help you learn what fixed the problem.

Option 1 – Try to run the installer in Compatibility mode

  • Look for the setup file.
  • Once you find it, right-click on it and select Properties from the context menu.
  • After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select the Windows OS version you want the installer to run on.
  • You also have to check the “Run as administrator” option.
  • Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try to troubleshoot compatibility

This option is almost the same as the first one except it is an alternative way of fixing the error 0x80096002 in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.
  • Look for the setup file.
  • Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
  • After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Try to enable the Windows Identity Foundation

You might also want to enable the Windows Identity Foundation as some users reported that it helped in resolving the error for them. To do so, follow these steps:
  • In the Windows Start Search, type “Turn Windows features on or off” and click on the matching result.
  • This will open a list of Windows Features and from there, look for the Windows Identity Foundation.
  • Once you found it, click on its checkbox and click OK to enable it and save the changes made.
  • Now see if it has fixed the error or not. If not, you have to disable the feature.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80096002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
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