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Fix Microsoft Word Stopped Working in Windows

Microsoft office has set itself as one of the most used and best suites for business use and MS Word as the most widely used word processor. But how even best are not immune to some small bugs and unexpected behaviors so is not Word. Word has stopped working is probably know to a wide audience of its users, I think I could safely say that each Word user has experienced this error at least once, luckily the error is not anything to worry about since it is an easily fixable issue.

Try automated solutions

There are some fully automated solutions that could fix any PC issues, some are available in free versions. If you prefer to do things manually however keep on reading and follow the instructions below.

Manual FIXES:

  1. Update MS Word

    Make sure that you are running the latest build of Word in order to eliminate all bugs and to have a smooth running experience. Go to File > Account > Product Information > Update Options and click Enable Update and then select Update Now.

  2. Check the file

    Corrupted files can cause this crash and this error, try opening another text file inside the Word to eliminate file corruption.

  3. Run Word in safe mode and disable add-ins

    Did you know that MS Word has a safe mode like Windows? In this safe mode, Word will boot up just the application without any add-ins installed and in this environment, you can start one add-in by one to see which one is causing the issue.
    Press ⊞ WINDOWS + R to open the run dialog
    Inside run dialog type in winword /safe followed by ENTER to run Word in safe mode
    If MS Word works fine in Safe mode, disable all COM Add-ins (while being in safe mode) and restart Word. Re-enable the add-ins one at a time to identify the problematic one.
    Click on File and then on Options
    Click on Add-Ins from the options list
    Select COM Add-ins from the drop-down menu and click on Go
    Uncheck all the add-ins and click OK to confirm
    Close the Dialog Box and MS Word. Now try running MS Word normally and see if it works
    Repeat steps to enable the add-ins, one at a time, and check which add-in is causing this error

  4. Repair Word installation

    Press ⊞ WINDOWS + R to open the run dialog
    In run dialog type in control panel and press ENTER
    Inside Control Panel click on Programs and Features
    Locate and click on Microsoft Office to select it
    Once selected click on change located on top of the application list
    Once Office Windows loads click on Repair
    Wait for the process to finish

  5. Reinstall MS office

    If all the previous solutions failed next step would be to completely uninstall MS Office and install it again once the old one has been completely removed from the system.
    Go to the control panel as explained in the previous step and select Office
    Instead of Change this time click on uninstall and follow on-screen instructions
    Once uninstall is finished, install a new copy of MS Office.

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How to Fix DCOM Error 1084 on Windows
Distributed Component Object Model or DCOM is a module on Windows computers that allows computers to run programs over a network to another computer. It is a software component from Microsoft that allows COM objects to communicate with each other while that program is remotely running over the network. The COM Model is another extension of the DCOM model which both work together in order for the intended task to be executed. To make this module work, there are three components needed such as the Class Identifier or CLSID, the Programmatic Identifier or PROGID, and the Application Identifier or APPID. However, DCOM does not always work as expected as it could still encounter some errors. One of them is error 1084. Because of this error, the execution of programs in a remote computer on the network would be interrupted. So if you encounter the DCOM error 1084 when you try to start a service like running the DISM tool or in other scenarios on your Windows 10 computer, then this post could help you. Refer to the instructions given below to start troubleshooting the problem.

Option 1 – Try checking the status of DCOMLAUNCH Service or DCOM Server Process Launcher and its 3 dependencies

The DCOM Server Process Launcher service launches both COM and DCOM servers in response to object activation requests. This is why if this service is stopped or disabled, the programs that are using COM and DCOM won’t properly function. So you need to make sure that the DCOMLAUNCH service is running.
  • In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
  • Next, check the following services:
    • DCOM Service Process Launcher
    • Background Tasks Infrastructure Service
    • Local Session Manager
    • Remote Procedure Call (RPC)
  • Then right-click on each one of the services and click on their Properties.
  • After that, select Automatic from the drop-down menu of Startup Type and make sure that all the aforementioned services are Running.
  • Now click OK for each one of the services.

Option 2 – Troubleshoot the problem in a Clean Boot State

There are instances that some conflicting programs installed in your computer might be the one that’s causing DCOM error 1084. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 3 – Try to use the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the DCOM error 1084. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the DCOM error is now fixed.

Option 4 – Reset your computer

  • Tap the Win key or click on the Start button located in the Taskbar.
  • Then click on the Power button at the bottom right portion of the screen.
  • Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.
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Fix Screen Aspect Ratio issues in Windows
There are times when you upgrade or install Windows 10 on an old computer and the Aspect Ratio of the screen is in a mess. This issue occurs when a new Windows version does not support the GPU or the driver does not work in Windows 10. And in such cases, Windows uses a generic driver which does not support all the resolution as well as the correct aspect ratio. So in this post, you will be guided on how you can fix the issues with the screen aspect ratio in Windows 10. It could be that your screen has an aspect ratio of 16:9 but after the upgrade, you changed to screen resolution, and is now set to 16:!0. And later on, you found that you are unable to go back to the previous aspect ratio. Thus, you will notice that everything on the screen might look stretched. You might be wondering if it’s possible to change the aspect ratio in Windows 10 directly even if the GPU does not have the compatible driver, well it really isn’t. However there is another way to resolve the problem. Refer to the options given below to get started.

Option 1 – Try using the Compatibility Mode

The first thing you can do is to run the driver in a Compatibility Mode. Follow the steps below to do so:
  • You need to download the driver and place it on your desktop.
  • After that, right-click on it and select Properties.
  • Next, switch to the Compatibility tab where you should see two options:
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    • Manually choose the version of Windows it was correctly working.
  • You also have the option to change the DPI settings and see if that helps. Then click the Apply and OK buttons.
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Note: If you have other programs that won’t work on the existing version of Windows, then make sure to run the program in a Compatibility mode.

Option 2 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job.

Option 3 – Update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
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  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
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Option 1 – via Settings

To turn on or off Tailored Experiences using Settings, refer to these steps:
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  • Next, go to Diagnostic and Feedback.
  • From there, toggle off the control under the Tailored experiences option to turn it off or toggle it on, if you want to turn it on.

Option 2 – via Registry Editor

To turn on or off Tailored Experiences via Registry Editor, follow the steps below.
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  • After that, look for the DWORD named “TailoredExperiencesWithDiagnosticDataEnabled” and change its value to 0 if you want to turn it off or 1 if you want to turn it on.

Option 3 – via Group Policy Editor

To turn on or off Tailored Experiences using the Group Policy Editor, here’s what you have to do:
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  • Here, double click on the “Do not use diagnostic data for tailored experiences” option and select Enabled. Once you do that, you will see the following description:
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How to Resolve Socket Error 10060

Socket Error 10060 - What is it?

Socket Error 10060 is basically a connection time-out error. This error occurs when the remote FTP server does not respond to CuteFTP. This time-out error occurs after an FTP session is established but even the server doesn’t respond. The error message is displayed in the following format:
‘Connection timed out. A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host failed to respond.’

Solution

Restoro box imageError Causes

Socket Error 10060 may occur due to multiple reasons including:
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  • Data connection incorrect settings
  • When the web proxy connection setting does not allow enough time to receive a response from the destination website and therefore the connection is timed-out.
  • Registry issues
  • Viral infection

Further Information and Manual Repair

Here are some of the best and quick DIY methods to resolve Socket Error 10060 on your PC.

Method 1: Troubleshoot the Web Proxy Connection

This method is workable and effective if Socket Error 10060 occurs only when the web proxy service is used. To execute it, here’s what you need to do: install the Winsock Proxy Client on your PC. Disable the web proxy settings under the LAN settings on the Connections tab of the internet options. Once you disable the settings, then try to go to the website that you giving you the error. If the site is accessible, the error is resolved.

Method 2: Increase Web Proxy Time out Settings

If disabling the web proxy settings doesn’t work, then try increasing time-out settings. To do so, you will also have to modify the registry. Remember serious problems may occur if you modify the registry incorrectly.
  • Here’s what you need to do, click start, run and then type Regedit in the dialogue box.
  • Navigate to the following registry subkey: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesW3ProxyParameters.
  • On the right side of the Registry Editor, right-click Request TimeoutSecs and then click Modify.
  • Click decimal, they type the number of seconds that you want the proxy service to wait until the session times out.
  • To confirm changes, click OK.
  • Now restart WWW publishing service by going to start, run and type cmd. Click OK to continue.
  • Type net stop iisadmin/y and then press enter. After that type net start iisadmin /y and then press enter. Test the new settings by going to the website that displayed the Socket Error 10060 message.

Method 3: Switch from Passive Mode to Active Port Mode

This method is effective if the error occurs due to incorrect data connection settings. CuteFTP uses passive mode by default so to ensure the error is resolved, you may have to switch from passive mode to active port mode. To make this switch, open the site manager and then click once on the name of the problem website. Now on the Type tab change the data connection type to use the port.

Method 4: Configure Firewall Settings

Sometimes the error may also occur due to Firewall.  To resolve, configure Firewall settings to allow FTP protocol.

Method 5: Download Restoro

Whether the error occurs due to viral infection or registry issues, it is advisable to download Restoro. This is an advanced and multi-functional PC fixer embedded with multiple utilities like antivirus and a registry cleaner. The registry cleaning utility removes junk files, cookies, and invalid entries damaging the registry. It cleans, repairs, and restores the registry while the antivirus removes all types of viruses like spyware and Trojans in seconds thereby resolving socket error code 10060. It is safe, user-friendly, and compatible with all Windows versions. Click here to download Restoro today.
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There is a central location in Windows 10 that allows users to view all the notifications from its Action Center. Aside from viewing notifications, users can also manage them and take necessary actions in just one single place. Notifications in Windows 10 look similar to a message icon but can be at variance in function. However, recently, a number of users reported that even though they receive notifications about new actions but when opening them, they see nothing. In other words, the notification is false, and to fix this, read on as this post will provide you a couple of workarounds. The Windows 10 Notifications and Action Center notification messages might show a mismatch. For instance, Windows 10 may say that you have some notifications but when you open Action Center, you find it empty and there are actually no notifications there. Take the case of the following screenshot, the Windows 10 Notification says that there are 6 new notifications available for viewing but the Action Center says otherwise. Before you troubleshoot the problem, you might want to run System Restore especially if you’ve made some changes in your computer prior to this issue which might have messed with the Windows 10 Notifications and Action Center. To perform System Restore, refer to these steps:
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  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If the problem wasn’t fixed and you’re still getting false notifications, you might want to troubleshoot the problem further using the options given below.

Option 1 – via Windows PowerShell

  • In the Start search, type “PowerShell” in the field and hit Enter to pull up the Windows PowerShell window.
  • Next, copy and paste this command and hit Enter to execute it: Get-AppxPackage | % { Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppxManifest.xml” -verbose }
  • After that, reboot your computer and check if the false notifications are now gone.

Option 2 – Try renaming the Usrclass.dat file

DAT errors like the ones that are associated with the Usrclass.dat file, most likely occur during computer startup, program startup, or while you try to use a specific function in your program. Even so, it can easily be fixed. How? Refer to the given steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type %localappdata%MicrosoftWindows and hit Enter to get to the location of the UsrClass.dat file.
  • After that, look for a file named UsrClass.dat and once you’ve found it, right-click on it and select the Rename option.
  • Now rename the file to UsrClass.old.dat and then restart your computer and see if the problem is now fixed or not.
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The Snapping feature was introduced as an essential part of Windows 11 and I like it very much, it lets you organize your opened windows much faster and with more control. However, some people do not like the feature, worry not because you can turn it off, or if you prefer you can just remove the showing layout option that is shown when hovering over Minimize/Maximize button.

Snapping feature windows 11Removing options all together

To completely turn off Snap layout in Windows 11 follow these steps
  1. Open Windows 11 settings by pressing ⊞ Windows + I
  2. Select System on the left part of the screen
  3. In System options select Multitasking
  4. At the top of Multitasking Click on the switch next to Snap Windows
  5. Close settings
Changes will be automatically applied and you will no longer have Snap layout functionality.

Removing layout graphic from Snapping feature

If you like the snap Layouts feature but are not very fond of the layout graphic that is popping up each time you hover over Minimize/Maximize button do not worry, there is an option to turn just that off and keep the feature itself.
  1. Open Windows 11 settings by pressing ⊞ Windows + I
  2. Select System on the left part of the screen
  3. In System options select Multitasking
  4. Click on the Snap Windows menu
  5. Deactivate Show Snap Layouts When I Hover over a Window’s Maximize button
  6. Close settings
Now you will be able to use the Snap Layout feature without layout graphics showing. If you want to reverse any of these options and go back to standard-setting, just follow the steps and turn features ON.
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Fix File Explorer stuck on Working on it…
One of the most useful utilities on a Windows 10 computer is the Windows File Explorer. It is undeniably one of the File Managers out there full of features on all the platforms. However, it is not without its issues and one of the most common ones most users encounter is when you are trying to open a folder or a location on File Explorer and it displays a message saying, “Working on it…” as it tries to load the content of that location or folder. This kind of issue mainly occurs to computers that run on an HDD although that doesn’t mean that it can’t happen to other computers that run an SDD. And so if the File Explorer on your Windows 10 computer keeps getting stuck on the “Working on it…” message along with a green animation bar moving very slowly while loading the contents of the folder, then it’s best if you follow the options given below to resolve this problem.

Option 1 – Try deleting the contents of the Automatic Destinations folder

  • Tap the Win + R keys on your keyboard to open the Run utility.
  • And then type “%AppData%MicrosoftWindowsRecentAutomaticDestinations” and hit Enter to open this location.
  • From there, select all the files and tap the Shift + Delete key combination.
  • After that, you will get a prompt that will ask you if you want to delete all the files permanently, just click on Yes. This will delete all the Quick Access cache.
  • Now check if you can now open a folder or a location without the “Working on it…” message.

Option 2 – Try to rebuild the Search Index

  • First, open the Indexing Options using the Search bar.
  • Next, click on the appropriate listing, e.g. Users folder.
  • After that, click on the Advanced button. This will open a mini-sized window and from there, go to the Index Settings tab.
  • Then click on the “Rebuild” option under the Troubleshooting section.
  • Now click on OK after the rebuilding is completed. This should rebuild the search index for all the files and thus, fix the File Explorer stuck on the “Working on it…” message.

Option 3 – Try to optimize the folder for General Items

You might also want to try optimizing the folder for General Items as it can help the File Explorer to load the contents faster.
  • Just right click on the folder that takes time to load the contents in it and is showing the “Working on it…” message.
  • After that, click on Properties to open the Properties mini window.
  • From there, go to the Customize tab and click on the drop-down menu to “Optimize this folder for” under the “What kind of folder do you want?” section and then select General Items.
  • Then check the checkbox with a label that says, “Also apply this template to all subfolders” and click on the OK button to save the changes.
  • Restart File Explorer and check if the problem is now fixed or not.

Option 4 – Try performing a System Restore

Running System Restore can also help you resolve whatever issue that’s causing the “Working on it…” message. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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Error Code 3 - What is it?

Error code 3 is a type of PC windows error that can occur on any Windows version including Windows XP, Vista, Windows 7, or 8. This error code means that the system cannot find the path specified. The error 3 messages are displayed in the following format: “Error_ Path_Not_Found” or it may sometimes be displayed with the value 3 in this format:  (0x80070003: Error_Path_Not_Found)

Solution

Restoro box imageError Causes

The error code 3 indicates poor PC maintenance. It is a critical sign of an unstable system. The causes of this error code are:
  • Missing or broken system files
  • Registry issues
This error code poses serious system threats and should be resolved immediately before the damage is done. If you don’t address this error timely, your PC may be exposed to risks like system failure and crash. And this may lead to valuable data loss.

Further Information and Manual Repair

To resolve this error on your system, you don’t have to hire a technician or be technically sound yourself. What you simply need to do is clean the registry. Here are 2 ways to clean the registry:

1. Manually by Launching Registry Editor

First, launch the Windows registry editor by clicking the start button and selecting run. In the text box type, 'Regedit' and press enter and click OK. Before you make changes to the registry, make sure you create a backup of your existing registry. This is advisable because if you accidentally lose important data during the cleaning process you can also recover the lost data. Once you create a backup, now get started with the cleaning process. Expand HKEY_CURRENT_USER" key, then click on the software key and look for applications that you think could have corrupted the registry. Now delete them. After that, remove the unwanted start-up items, by accessing this link:  My Computer HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows Current Version. Now click on the run tab and delete invalid entries/ values. This process may be time-consuming and for some, it may be slightly technical to identify unwanted start-up items.

2. Download Restoro Registry Cleaner

Another way to clean and repair the registry is to download Restoro. This is an innovative and a highly-functional registry cleaner. It is embedded with an intuitive algorithm that detects all the registry issues instantly and removes them right away in just a few simple clicks. It removes all the unnecessary and obsolete files, repairs the registry, and fixes the damaged dll and system files. It has a user-friendly interface and simple navigation which makes it easy for all levels of users to work around it. This software is compatible with all Windows versions. Besides functioning as a registry cleaner, Restoro also functions as an antivirus and a system optimizer. It scans and removes all kinds of malicious software and simultaneously boosts the speed of your PC. Click here to download Restoro and resolve error 3 “Entry_Path_Not_Found” on your PC now!
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Enable or Disable Auto-Mounting in Windows
Every time a new drive or any storage device is connected to a Windows 10 computer, the operating system tends to allot a drive letter to it automatically. Not only that, as the OS also maps the location of the drive which helps it point the letter to the exact port location of the drive and serve requests from the user. As a result, it builds up a bit of cache as per the pattern in which the user uses the storage of the computer. This whole process is known as “Auto Mounting” which works for hard disks or optical drive readers that are connected using the SATA ports and even for USB drives that are connected using the USB ports. There are several ways you can enable or disable the Auto-Mount feature in Windows 10. You can do it using the MountVol tool or the Registry Editor or the Diskpart utility. Before you proceed, it is recommended that you create a System Restore point first so that you can always undo the changes you made in case anything goes wrong.

Option 1 – Enable or disable Auto Mounting via MountVol tool

In this option, you will be using the mountvol command in the Command Prompt. Refer to the steps below.
  • Tap the Wins key once and type in “command prompt” in the field.
  • From the search results, right-click on Command Prompt and select the “Run as administrator” option to run it with admin privileges.
  • Next, type the following command and tap Enter to enable the Auto Mount feature:
mountvol /E
  • On the other hand, if you want to disable the Auto Mount feature, type the following command instead:
mountvol /N
  • After that, type the command below to remove all the previously assigned drive letters:
mountvol /R
  • Finally, restart your computer.

Option 2 – Enable or disable Auto Mounting via Registry Editor

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and tap Enter to open the Registry Editor.
  • After that, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesmountmgr
  • Next, look for a DWORD named “NoAutoMount”. If you can’t find a DWORD with that name then simply create a new DWORD with the same name and make sure that the base is selected to Hexadecimal.
  • Now double click on that DWORD and change its value to 0 if you want to enable it, otherwise, input 1 as its value to disable it.
  • Restart your computer.

Option 3 – Enable or disable Auto Mounting via Diskpart utility

  • Tap the Wins key once and type in “command prompt” in the field.
  • From the search results, right-click on Command Prompt and select the “Run as administrator” option to run it with admin privileges.
  • After opening Command Prompt as admin, type the following command and hit Enter to launch the Diskpart utility:
diskpart
  • After that, a User Account Control prompt will appear. Just click on the Yes button.
  • Next, type the following command and hit Enter:
automount
  • Following the command you entered, you will an output that either says, “Automatic mounting of new volumes enabled” or “Automatic mounting of new volumes disabled” which means you can use it to check the status of Auto Mount.
  • Now if you want to enable the Auto Mount feature, type the following command and tap Enter:
automount enable
  • And if you want to disable the Auto Mount feature, just enter the following command:
automount disable
  • To remove all the assigned letter and history of drives that were connected previously, type the following command:
automount scrub
  • Finally, restart your computer.
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How to Fix Windows 10 Upgrade Compare Exchange128 Error Message

Compare Exchange128 error – What is it

Some Windows 7 and Windows 8.1 users reported experiencing a Compare Exchange128 error when trying to upgrade to Windows 10. The error reads, “You can’t install Windows 10 because your processor doesn’t support CompareExchange128”. In order to upgrade to Windows 10 (64-bit), the CMPXCHG16B instruction must be present. If you receive this error, this mostly means that your CPU doesn’t have the CMPXCHG16B instruction.

Solution

Restoro box imageError Causes

The CompareExchange128 error normally occurs due to two possible reasons:

  • CPU lacks CMPXCHG16b Instruction
  • Old & Outdated BIOS – Even if your CPU has the CMPXCHG16b instruction, the CompareExchange128 issue can still occur if you have an older BIOS.

Further Information and Manual Repair

One main requirement to upgrade to Windows 10 is for your CPU to have the CMPXCHG16b instruction. You also need the right BIOS version to guarantee a smooth installation. See below on how to manually fix this issue.

NOTE: If you don’t feel confident using the manual methods listed below, it’s highly advisable to get help from an expert technician. If you don’t know someone, you can also use an automated tool to fix this.

Before performing any fixes, try to determine first if the cause of the error is due to your CPU lacking the CMPXCHG16b instruction. You can use a CPU Info tool that provides complete details about your processor, memory, and motherboard. If you’re looking for more in-depth information, you might also try command-line utilities. But, the safest and easiest way to check this is by simply searching online. Try using the search query: <CPU Model> CMPXCHG16b

Method 1 – Update your BIOS

This method will download the latest BIOS from your motherboard’s manufacturer. This makes sure your CPU has the CMPXCHG16b instruction needed to complete the Windows 10 64-bit installation. To update your computer’s BIOS, complete the following steps:

  1. Determine first the current BIOS you have on your computer. Open System Information Windows app and type msinfo32 in the search bar. The BIOS version will appear under the processor speed. Record it somewhere.
  1. Go to the support page of your motherboard’s manufacturer. Find if there’s any update on the BIOS that you’re currently using. If you find one, download the BIOS update file available. Make sure that you’re looking into the right model and you download all the necessary documentation. Otherwise, the BIOS update might not work.
  1. Update your BIOS. Most BIOS update steps are straightforward. Just make sure to follow the steps provided.

Method 2 – Install Windows 10 32-bit version

If updating the BIOS doesn’t work, what you can do is install a 32-bit version of Windows 10 instead of the 64-bit version. Here’s how to do this:

  1. Download and install the 32-bit version of Windows you currently have. If you have a Windows 7 64-bit version, get the 32-bit version of Windows 7. The same goes for Windows 8.1. When you do this, you might want to back up your files first. Remember that installing the 32-bit version works like other installations, and could delete some of your files.
  1. After installing the 32-bit version, go to Updates and install all the necessary updates. This includes upgrading to Windows 10 if you’re asked to.
  1. When you installed the Windows 10 upgrade, you’ll now have the Windows 10, 32-bit version installed. This will be the version activated on Microsoft servers. Despite this, the activated version stored is only applicable to your computer’s hardware, not the version of Windows 10.
  1. Download Windows 10, 64-bit version.
  1. Prepare an empty DVD or USB flash drive. Use Creation Media software then click the Create Installation Media for Another PC option.
  1. Install the 64-bit Windows 10 version you downloaded from Step 4. Make sure not to put anything when you’re asked to input the serial number.
  1. Once the installation is complete, you’ll have the 64-bit version of Windows 10.

Method 3 – Buy a new processor/motherboard

If the above two methods don’t work, there’s a great chance that this error occurs because of an outdated processor/motherboard. Your next possible solution is to buy an updated model that’s fully compatible with 64-bit Windows 10.

Method 4 – Download an automated tool

If all else fails, you might want to consider using this powerful automated tool to quickly fix the problem and any other computer-related issues.

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