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Fix microphone not working in Windows 10

The microphone has become from exclusive niche hardware to everyday requirements. In today's world when we live in a pandemic most of the work has shifted from office to home where people need working computers with microphones, working microphones.

So what do we do when the microphone stops working? Keep reading on to find out and hopefully, we will fix this as fast as possible.

Check Microphone Privacy Settings

In 2019, Microsoft introduced new privacy features to Windows that give you more granular control over which apps are accessing your microphone. The side effect of this is that certain apps may be blocked from using your microphone without you even knowing.

To find out if this is the issue, go to Settings > Privacy > Microphone.

Click Change and make sure the slider is set to On. This will broadly mean that the mic is now enabled on your PC.

Next, make sure the slider under Allow apps to access your microphone is set to On, then look through the list of Microsoft Store apps to make sure the apps you want to use are selected.

You’re likely to be using many apps, not from the Microsoft Store, so to make sure these are enabled, scroll down even further and set the Allow desktop apps … slider to On.

Check Microphone Driver

The outdated or corrupted driver could be the issue for the microphone not working in Windows 10.

To check the driver status, follow these steps:

  1. In your Start menu search for Device Manager
  2. In the device manager window search for sound and expand it.
  3. Once expanded, you should see your audio drivers. Note that the names of these will vary depending on the manufacturer.
  4. On Audio, right-click, and select properties. On the General tab, check to see if the device is working properly.
  5. If it is not working properly, click on the driver tab and select the update option.
  6. Repeat for the other audio drivers.
  7. Restart the computer.

Check the Sounds setting

  1. In the taskbar, right-click on the speaker icon at the far-right corner and select the sound option.
  2. On the Recording tab, click on the microphone and select the Properties option.
  3. Select the levels tabs and increase the volume for both microphone and microphone boost.
  4. Go to the Enhancement tab of the same pop-up and make sure that the immediate mode checkbox is checked.
  5. Click Ok and restart the computer.

The sound troubleshooter

  1. Right-click on the sound icon at the far-right corner of the taskbar and select troubleshoot sound problems.
  2. The computer will detect any fault that exists with your audio and recommend fixes for you. You just need to read through the prompts and click the options that you think will work for you.

Try microphone on another computer

If previous steps have not produced results, try the microphone on another computer, if it is not working there then it is a hardware malfunction

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Shift Key is not working in Windows
A lot of users rely on keyboard shortcuts to carry out tasks on their PCs. One of the most common keyboard shortcuts used is the Ctrl + Shift + Esc which opens the Task Manager. As you can see, the Shift key is not just used to capitalize a text as it can also be used for other functions and plays an essential role in operating a computer. However, if you suddenly find it not working, read on as this post will help you fix the problem. If your Shift key is not working, there are several potential fixes you can check out to fix it. These are the different ways to get rid of the Shift key not working issue on Windows 10:
  1. Physically clean the key and keyboard
  2. Disable Sticky Keys.
  3. Update, Reinstall, or Rollback Keyboard driver.
  4. Test the keyboard on another system.
  5. Check your connections
  6. Run the Hardware troubleshooter
  7. Troubleshoot in Clean Boot State.

Option 1 – Clean the keyboard keys physically

Your keyboard might not be working properly due to some dirt or other corrosion. Thus, you need to clean your keyboard, especially the Shift key. First, you need to shut down your computer and then unplug the keyboard if you are using a desktop computer and then prepare it for cleaning. After that, use a small cotton ear cleaning tool to get between the creases and clean them. You can dip it slightly in alcohol to make it more efficient in cleaning dust and dirt. And if you can, you have the option to pull apart the keyboard completely and then wipe away all the corrosion from the inside. Once you’re done, put the keyboard back together and then plug it back into your PC. Now turn your PC on and check if the Shift key is now working.

Option 2 – Try to disable the Sticky keys

Another thing you can try is to disable the Stick keys. How? Refer to these steps:
  • Tap the Win + I keys to open the Settings app.
  • After that, navigate to the Ease of Access section, and here, select Keyboard.
  • Next, make sure that the option for Press one key at a time under the Sticky Keys is toggled off.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:
  • From the WinX Menu, open the Device Manager.
  • In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.
Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.
  • After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.
Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 7 – Put your PC in a Clean Boot State

You might also want to put your computer in a Clean Boot State to fix the problem with the Shift key. It could be that there is a third-party program that’s preventing the Shift key from functioning. To isolate this possibility, you need to put your computer in a Clean Boot State.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to connect the external devices and check if the error is now gone.
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How to turn off check boxes in File Explorer
By default inside Windows 11 in File Explorer, once the file is selected, the small check box will appear beside it on left indicating visually that the file is selected. Older users will remember this feature from old Windows Vista and the feature itself is great if you are on some sort of touch device and need to select multiple files. windows 11 File ExplorerHowever, if you are working on a computer with a keyboard and mouse this feature might annoy you and seem like something that is not needed. Like many things inside Windows 11 this feature also can be customized and turned OFF if you do not want it. In this guide, we will see how to turn these boxes off. Microsoft has somewhat hidden this feature but luckily it is not difficult to find it if you know where to look.

Turning check boxes OFF

  1. Open File Explorer (if you do not have an icon on your Taskbar, right-click on the Start button and select File Explorer from the menu)
  2. Click on View on the top toolbar
  3. Select Show
  4. Uncheck Item Check Boxes
That is everything that needs to be done, after the checkbox is unchecked all check boxes from File Explorer will disappear. If you wish to turn boxes back ON, just follow the steps and check the box beside Item Check Boxes.
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Fix NMI_HARDWARE_FAILURE in Windows
If you encounter the NMI_HARDWARE_FAILURE Blue Screen error while using your Windows 10 computer, then read on as this post will guide you in resolving this kind of Blue Screen of Death error. NMI HARDWARE FAILURE or “Non-Maskable Interrupt” Blue Screen error occurs when there is some hardware malfunction in your computer. When you encounter this Blue Screen error, you may get a stop code of 0x00000080 which can randomly occur while you use your computer. However, a lot of users reported encountering this error while they were trying to update or install their Graphics Card drivers. The stop code that you may get for this BSOD error is 0x00000080. The error can occur randomly during your usage of the computer – but a large number of users have reported this error while they are updating or installing their Graphics Card drivers. In this post, we will be covering all the possible fixes for this error. NMI_HARDWARE_FAILURE error on Windows The NMI_HARDWARE_FAILURE bug check has a value of 0x00000080. This bug check indicates that a hardware malfunction has occurred. There are various hardware malfunctions that can cause this kind of Blue Screen error. However, pinpointing the exact cause is quite difficult. Worry no more for the following fixes provided below can help you resolve the NMI_HARDWARE_FAILURE Blue Screen error no matter what the cause of the problem is.

Option 1 – Try removing hardware or drivers that you’ve installed recently

If you have recently installed some hardware or drivers, you might want to disable or remove them since external devices are proven to be one of the factors that trigger Blue Screen errors like NMI_HARDWARE_FAILURE. All you have to do is physically disconnect any external devices that are connected to your computer and then check if it fixes the BSOD error or not.

Option 2 – Try to rollback, update, or disable the Graphics card drivers

Since the NMI_HARDWARE_FAILURE Blue Screen error has something to do with Graphics card drivers, you can either roll back, update or disable them depending on your preference in order to resolve the error.
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  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 3 – Make sure that all memory modules have the same type

This third option is quite technical and tricky. If you often use multiple physical RAMS on your Windows 10 computer, then you have to check first if they are of the same frequency. After that, the first thing you should verify is if the chip is properly compatible or not. And if the sockets are attached using some kind of adapter or non-recommended device, it could cause some issues while giving a performance hit to your computer.  If you were able to find such a setup, you have to undo it or install the proper and recommended as well as compatible hardware.

Option 4 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like the NMI_HARDWARE_FAILURE error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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Fix Mfplat.dll missing on Windows 10
Recently, a number of users reported that they were not able to run PLEX and other similar streaming services ever since a Windows Update was automatically installed in the system. The error in these streaming services has something to do with a missing Mfplat.dll DLL file from the Windows Media Feature Pack. On the other hand, some users also reported that the mfplat.dll error occurred on several games as well which used the Media Feature Pack. Usually, the mfplat.dll error is caused by the missing Media Feature Pack in Windows 10. Although most of the time the Media Feature Pack is installed by the application that needs it or through Windows Update automatically, there are just certain installers that do not have it. It could be that the Media Playback service was disabled by a particular Windows Update. Aside from that, the error might be because your computer is using Windows 10 N – a Windows 10 version that does not include the Media Feature Pack by default. Whatever the cause may be, you can troubleshoot the problem with the help of the options given below. But before you go on, keep in mind that downloading the missing DLL file and copying it to the folder of the program where you encounter the error won’t really help and will only make things even more complicated.

Option 1 – Install the Media Feature Pack for Windows 10 N version

As mentioned, the Windows 10 N version does not come with Windows Media Player. Meaning to say, the Media Feature Pack is also not installed by default or won’t be updated by the Windows Update component. So if you are not quite sure what Windows 10 version you currently have installed, refer to these steps:
  • Tap the Windows key + S and then type “about” in the search box.
  • From the search results, click on the “About your PC” to open the About tab of the Settings app.
  • Afterward, scroll down to the Windows specifications and check your Windows version under Edition.
Note: If you’ve determined that your computer is using the Windows 10 N version, you need to install the appropriate Media Feature Pack for your computer. How? Refer to the steps below:
  • Click this link to download and install the Media Feature Pack from Microsoft’s official website.
  • Upon installation, select the edition you want to install using the drop-down menu and then click on Confirm. Take note that there are few reasons why you’d want to install the older version since most streaming services like PLEX and most games usually require version 1803.
  • After that, wait until the request is validated. The download should begin in a few minutes automatically.
  • Once the download is completed, open the installation executable file and follow the next on-screen instructions to install the Media Feature Pack on your computer.
  • Restart your computer. After your computer has rebooted, open the application where you’re getting the mfplat.dll missing error and then check if the problem is now fixed.

Option 2 – Enable Media Playback via Command Prompt

If you encounter the mfplat.dll missing error when you attempt to run PLEX or other similar streaming service and you’ve already verified that the Media Feature Pack is indeed installed, you might want to try enabling it using an elevated Command Prompt. There are cases when a particular Windows Update ends up disabling the feature and creates the grounds which results in the mfplat.dll missing error. Thus, you can have to enable the feature via Command Prompt.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
  • Next, click on Yes if a User Account Control prompt pops up.
  • After opening Command Prompt, copy and paste the following command and hit Enter to execute it:
dism /online /enable-feature /featurename:MediaPlayback
  • Close Command Prompt and then open the app once again to check if the problem is now fixed.

Option 3 – Try extracting a copy of the mfplat.dll file from the windows.old directory

If you encounter the error shortly after you just upgraded to Windows 10 from an older version, the best thing you can do to resolve the problem is to use windows.old directory to fetch an old copy of the mfplat.dll file. To do so, follow the steps below.
  • Go to the Windows drive and then look for the windows.old directory where it preserves a copy of your old operating system as well as associated files in case something goes out of hand during the upgrade process.
  • After that, open the windows.old folder and then go to the syswow64 folder.
  • Next, from the syswow64 folder, copy the mfplat.dll file and paste it to C: windows syswow64.
  • Restart your computer and check if the error is now resolved or not.
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Gigabit internet showing as 100MB in Windows
In today's world setting up a LAN network or internet connection is no longer a daunting task that will require having a bachelor's degree in computer science nor a specialized technician. But even in the present-day environment issues and problems can occur. One of these problems is detecting or running a network at a slower 100MB speed instead of 1GB. Troubleshooting of this nature is somewhat more complex than your typical troubleshooting issue because several things including hardware could be involved in this particular problem but do not worry, we are here to back you up and guide you Setting up a home or small office network no longer requires a specialist technician to constantly monitor and optimize the LAN routers and connected PCs. As Windows networking has improved and new features have become available on the hardware, configuring a 1GB network should be as simple as connecting the LAN to a router that came with this capability. If however the network’s rated speed only gives 100MB, troubleshooting the issue is more complex. To find the problem, you’ll need to check the hardware devices, cable connections, and the software you are using to connect and manage the network.

Hardware checks

If you are using the switch in your LAN configuration check its hardware details as well to see if it can handle 1GB speeds.
The next step is network cables, some cables are not designed and their copper can not transfer 1GB of flow, check to see if your cable is classified for the desired speed. To visually check cables do the following
  1. Check both connection jacks to see if it has any loose or frayed wires. If any of the wires are loose, it can be the cause of the performance issue. You should replace the cable if you discover damage to the connectors.
  2. Inspect the entire length of the cable and check if the harness shows any clear signs of damage. A bent or damaged cable can reduce the amount of information it’s capable of transferring between the PC and LAN router. If you find any damage to the cable, replace it to restore your network speed.
  3. Is the cable capable of transferring 1GB speeds? Different network cables support different network speeds. A Cat-5 cable will only provide 100MB transfers, while a Cat-5e or Cat-6 can support up to 10GB transfers. Check the cable’s labels to make sure you are using a Cat-5e or higher-rated data cable.

Now when the hardware issue is out of the way we can focus a little more on the software part.

Let's try the first easy solution, run Windows built-in troubleshooter

  1. Click the Windows button and type Control Panel. Then select the top result.
  2. If your Control Panel shows the Category View, change it to display Small Icons instead.
  3. From the list of available applications, select Network and Sharing Center.
  4. In your Network and Sharing Center, you can see the active network, set up a new network connection, troubleshoot problems, or change your adapter settings. Before making changes to your device properties, you can let Windows run a troubleshooter on your adapters to see if it can automatically fix your connection issues.
  5. Click on Troubleshoot Problems from the Change Your Network Settings section.
  6. In the Troubleshooter Application, scroll down and find the Network Adapter option.
  7. Click on Run Troubleshooter to let Windows check your network adapter’s configuration for any issues.
  8. Select the Ethernet Adapter you’re currently using from the list and click Next to proceed.
  9. Wait for the process to complete and check the results. If Windows detects any issues, it will recommend a fix. However, if the configuration of your network adapters does not have any problems, you’ll see a message that Windows couldn’t detect any problems.
  10. If there are any issues with the cable, the troubleshooter will detect the connection issue and request you replace the cable and connect it to your PC.
  11. It can occur that even after inspecting the cable and you didn’t find any visible damage on the housing or connectors, it could still be faulty. Replace the cable with a new one and rerun the troubleshooter to see if the cable is working as required.

If the troubleshooter finished and you received a Windows Couldn’t Detect Any Issues result, you’ll need to verify your adapter’s speed settings.

  1. In your Network and Sharing Center, select the Change Adapter Settings option from the left menu.
  2. On the list of adapters, choose the one you’re using and click the Right Mouse Button to open the context menu.
  3. Select Properties from the Context Menu to access your adapter’s settings.
  4. On the Ethernet Properties window, you can enable or disable different features and install additional protocols. To change the device settings, click on Configure to continue.
  5. This will open the Device Controller Properties window where you can check the status, make changes to the settings, find out information about the driver, or check historical events on the device. Select the Advanced tab to access the device settings.
  6. On the Advanced tab, locate the Speed and Duplex setting.
  7. The Auto-Negotiation option may cause network performance issues on certain Ethernet adapters and routers. The setting allows your adapter to change the speed settings according to the LAN configuration you connect to your PC. If you connect to different LAN networks regularly with different speeds, it can occur that the setting doesn’t update from 100MB to 1GB while switching.
  8. Change the Value to match the network speed of the LAN you’re connecting to your PC and use the manual speed setting.
  9. Click OK to apply the setting and test your network performance. If your adapter doesn’t have the 1GB setting available but you know the rating should go up to that speed, it could indicate that you aren’t using the right driver for the device.

If you don’t have the setting available or the device still only provides 100MB speeds after changing the Speed setting to a manual value, you may have to update the driver for the device.

  1. On the Ethernet Properties Window, once again click on Configure to access the Device Properties Window. Then select the Driver Tab to access your driver details.
  2. Select Update Driver from the available options.
  3. On the Update Driver window, select the option to let Windows Search Automatically for Updated Driver Software.
  4. Windows will connect to the internet and search for the latest drivers online. If a newer driver exists, Windows will download and install the driver for you. If you’re using the latest driver, Windows will inform you that no updated drivers are available.
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How to remove ConvertDocsOnline from Your PC

ConvertDocsOnline is a Browser Extension for Google Chrome developed by Mindspark Inc. This extension offers users a quick and easy way to convert documents without any additional applications installed on their computer, it also has quick access links to popular websites that the average user might find interesting. While all this may look appealing and nice, this extension injects itself into your browser.

While installed, ConvertDocsOnline will monitor your browsing activity and record visited websites, clicked links, downloads, and even viewed products. All this information is later used/sold to Mindsparks Ad network to better serve user-targeted ads.

Browsing the internet with this extension installed will result in ad placement throughout your browsing sessions. These ads might appear as normal links (sponsored content), ad links, or even pop-up ads.

ConvertDocsOnline has been marked as a Browser Hijacker by several Anti-Virus scanners and is therefore recommended for optional removal from your PC.

About Browser Hijackers

Browser hijackers (sometimes referred to as hijackware) are a type of malware that changes web browser settings without the user’s knowledge or permission. These types of hijacks are increasing at an alarming rate around the globe, and they can be truly nefarious and sometimes dangerous too. There are plenty of reasons why you may have a browser hijack; however commercial, marketing, and advertising are definitely the primary reasons for their creation. In most cases, browser hijacking is used for earning advertising revenue that comes from forced ad mouse clicks and site visits. It might appear naive, but the majority of these sites are not legitimate and may pose a significant threat to your online safety. In a much worst case, your internet browser could be hijacked to download malicious software that can do a lot of damage to your PC.

Symptoms of browser hijacker malware

Symptoms that a web browser is a hi-jacked include: 1. the browser’s homepage is modified 2. your internet browser is constantly being redirected to adult websites 3. the default online search engine and/or the default browser settings are altered 4. you see many toolbars in your internet browser 5. you might find endless pop-up adverts on your computer screen 6. your web browser gets slow, buggy crashes very often 7. you can’t navigate to certain web pages, such as computer security software-related websites.

How they infect computer systems

Browser hijackers can enter a PC in some way or other, for example via downloads, file sharing, and e-mail also. Many browser hijackings come from add-on software, i.e., toolbars, browser helper objects (BHO), or plug-ins added to browsers to give them extra functionality. Browser hijackers sneak to your computer in addition to free software downloads also that you unwittingly install alongside the original. Examples of popular browser hijackers are Fireball, CoolWebSearch. GoSave, Ask Toolbar, RocketTab, and Babylon Toolbar. The existence of any browser hijacker on your computer could drastically diminish the web browsing experience, record your internet activities that lead to critical privacy issues, degrade overall computer efficiency, and result in application instability also.

Removing browser hijackers

Certain hijackers could be removed by simply uninstalling the related freeware or add-ons from the Add or Remove Programs in the Windows control panel. But, many hijacking codes are certainly not very easy to get rid of manually, since they go deeper into your operating system. Beginner PC users should not try for the manual form of removal methods, as it calls for thorough system knowledge to perform fixes on the system registry and HOSTS file. Browser hijackers can be effectively removed by installing and running anti-malware software on the affected PC. To get rid of any browser hijacker from your laptop or computer, you should download this particular certified malware removal application – SafeBytes Anti-Malware. Along with the antivirus tool, a system optimizer, like SafeBytes’s Total System Care, will help you in getting rid of all related files and modifications in the computer registry automatically.

Virus Blocking Access To Safebytes Website And Preventing Anti-Malware Downloads - What You Should Do?

All malware is bad and the level of the damage will vary greatly in accordance with the type of infection. Some malware types modify browser settings by including a proxy server or modify the PC’s DNS configuration settings. In such cases, you’ll be unable to visit some or all of the websites, and thus unable to download or install the necessary security software to remove the malware. If you are reading this now, you may have probably realized that a malware infection is the cause of your blocked net traffic. So how to proceed when you want to install antivirus software such as Safebytes? Do as instructed below to remove malware through alternate ways.

Get rid of viruses in Safe Mode

The Windows operating system includes a special mode known as “Safe Mode” where just the bare minimum required programs and services are loaded. If the malicious software is set to load immediately when PC boots, switching into this particular mode can prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can try to download and install your antivirus software application without the hindrance of the malware. Now, you can actually run the antivirus scan to eliminate computer viruses and malware without hindrance from another malicious application.

Switch to an alternate internet browser

Some malware only targets certain internet browsers. If this is your situation, make use of another internet browser as it can circumvent the malware. If you’re not able to download the anti-virus program using Internet Explorer, this means the virus could be targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser like Firefox or Chrome to download the Safebytes Anti-malware program.

Install antivirus on a USB drive

Another option would be to make a portable anti-malware program on your USB stick. Adopt these measures to run the anti-malware on the infected PC. 1) On a clean PC, download and install Safebytes Anti-Malware. 2) Plug the pen drive into the clean PC. 3) Double click on the downloaded file to open the installation wizard. 4) When asked, choose the location of the pen drive as the place where you would like to store the software files. Follow the instructions on the computer screen to finish up the installation process. 5) Now, transfer the thumb drive to the infected PC. 6) Double-click the anti-malware program EXE file on the pen drive. 7) Run Full System Scan to detect and clean-up up all kinds of malware.

Review of SafeBytes Anti-Malware

If you are planning to purchase anti-malware for your desktop, there are plenty of brands and utilities for you to consider. Some are good ones, some are decent, while some are simply just bogus anti-malware applications that can ruin your personal computer themselves! You have to pick a tool that has got a good reputation and detects not only computer viruses but other sorts of malware also. When thinking about trustworthy programs, Safebytes Anti-Malware is certainly the strongly recommended one. Safebytes is one of the well-established PC solutions companies, which provide this all-inclusive anti-malware software. Using its cutting-edge technology, this application will assist you to get rid of multiples types of malware including computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers.

SafeBytes anti-malware takes computer protection to a whole new level with its advanced features. These are some of the highlighted features included in the tool.

Real-time Active Protection: SafeBytes gives real-time active monitoring and protection against all known viruses and malware. It’ll monitor your PC for suspicious activity continuously and safeguards your PC from illegal access. Robust, Anti-malware Protection: Built upon a highly acclaimed anti-virus engine, this malware removal tool has the capacity to find and get rid of several stubborn malware threats such as browser hijackers, PUPs, and ransomware that other typical antivirus applications will miss. Extremely Speed Scanning: SafeBytes Anti-Malware has got a multi-thread scan algorithm that works up to 5 times faster than any other anti-malware software. Web Protection: Through its unique safety score, SafeBytes informs you whether a site is safe or not to access it. This will make sure that you’re always certain of your safety when browsing the world wide web. Light-weight: SafeBytes is really a lightweight tool. It uses up an extremely small amount of processing power as it operates in the background so you’re free to use your Windows-based PC the way you want. 24/7 Assistance: Support service is available 24 x 7 x 365 days through chat and email to answer your concerns. SafeBytes can keep your personal computer protected from most advanced malware threats automatically, thus keeping your online experience secure and safe. Malware issues will become a thing of the past once you put this software program to use. You’ll get the best all-around protection for the money you spend on SafeBytes AntiMalware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

To eliminate ConvertDocsOnline manually, go to the Add/Remove programs list in the Control Panel and choose the program you want to get rid of. For internet browser extensions, go to your web browser’s Addon/Extension manager and select the add-on you intend to remove or disable. You might also want to reset your home page and search engine providers, as well as delete browsing history, temporary files, and internet cookies. In order to ensure the complete removal, manually check your hard drive and Windows registry for all of the following and remove or reset the values as needed. But bear in mind, this can be a tricky task and only computer professionals could carry it out safely. Furthermore, certain malicious programs are capable to defend against its removal. It is advised that you carry out the removal process in Safe Mode.
Files: %LOCALAPPDATA%\ConvertDocsOnlineTooltab %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\pebplbnpogfdllkijjlabbjbbngdadjl %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\pebplbnpogfdllkijjlabbjbbngdadjl %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\pebplbnpogfdllkijjlabbjbbngdadjl %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\pebplbnpogfdllkijjlabbjbbngdadjl Registry: HKEY_LOCAL_MACHINE\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings, value: pebplbnpogfdllkijjlabbjbbngdadjl HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertdocsonline.dl.myway.com HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertdocsonline.dl.tb.ask.com HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\ConvertDocsOnline HKEY_CURRENT_USER\SOFTWARE\ConvertDocsOnline HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller ConvertDocsOnlineTooltab Uninstall Internet Explorer
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How to Set up POP3 Email in Outlook
No one knows everything about a program off hand. You need to use the program for a long time before you can even possibly know all that it is able to do and all you are able to achieve with it. However, this doesn’t mean that you don’t need help from time to time. This is also the case when Outlook errors pop up. Sometimes there are things you must or probably should do with your program that you do not understand and definitely don’t know how to do. Set up POP3 with your email account in Outlook is one of these things you will probably need help to achieve.

Steps to Set up POP3

First, you may need to know what POP3 is. POP3 is the way emails are sent from one email address to another. It may be more or less instant nowadays, but the process is still long and hard-winded. Similar to how your letters get from your mailbox to the recipients' mailbox, your emails get from you to the next person. Letters are picked up in your mailbox and sent to your post office where they send it to the recipient’s post office who sends it to the recipient’s mailbox. Similarly, your email is sent to your outbox, which sends it to your email service provider, that sends it to the recipient’s email service provider who sends it to their inbox. This is one of the reasons that sending an email to someone who uses the same email service provider as you is about a millisecond faster. This process of sending emails is called POP3 and you need to set it up if you use Outlook on Microsoft. This, on Outlook, also determines which email account you send your emails from. You see, on Outlook and many other email service providers, you can have many different email addresses, no even necessarily with the email service provider’s prefix on the end. Now, if you want to see this for yourself, go on to your settings on Outlook and look for manage email accounts. If you have more than one email account, you will see them listed. Somewhere on the sidebar, you will see POP3 as well. If you want to add more email accounts to this, such as a business email or a personal email, then just click ‘Add new account’ instead of 'Manage email accounts'. When you click on an email account you have linked already, you will see on this side the details for your POP3 (incoming emails) and your SMTP (outgoing emails). This can be changed, but since everyone’s number of accounts and type of accounts is different, there is no set way to change this. However, you can give Microsoft a call and they will walk you through the necessary steps in order to change this.

Conclusion

So, POP3 can be incredibly easy to understand or incredibly hard; it depends on how good you are with electronics and the advice you are given. But don’t try to change things by yourself; get a professional from Microsoft to help you with POP3 on your Microsoft Outlook account.
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How to Fix the TWCU.EXE Failed to Load Library File Error in Windows 10
The TWCU.EXE or TP-LINK Wireless Client Utility is a configuration application required to run wireless adapters successfully. The TP-LINK Wireless Client Utility application only exists on computers that are using the TP-LINK adapters. Upon the installation of this application, the service will be automatically added to the Windows service list that will continuously run in the background. The Twcu.exe is placed at the C:\Program Files\TP-LINKTP-LINK\Wireless Utility folder and is used by TP-LINK to connect to the internet. The name of the main executable file is twcu.exe and can be viewed in the Services tab of the Task Manager. If you are one of the users who just upgraded to Windows 10 from the previous Windows versions, then you’ll most likely see an error saying, “Failed to load the library file!” that has something to do with twcu.exe or TWCU. This error pops up when you go to your desktop and every time you log into your Windows 10 PC. Like pointed out, this error is related to the TP-LINK Wireless Client Utility and every user who is using the TP-LINK Wireless Client Utility is experiencing this problem which may be due to some compatibility issues especially when you start getting this error right after you upgraded to Windows 10. To fix this problem, follow each one of the options given below.

Option 1 – Try running in Compatibility Mode

The best thing you can do is to run the TP-LINK Wireless Client Utility in the compatibility mode since the problem is due to some compatibility issue. To run this utility in the compatibility mode, here’s what you have to do:
  • Look for the TP-LINK Wireless Client Utility which should be located on your desktop.
  • Once you find it, right-click on it and select Properties from the context menu.
  • After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select either Windows 7 or Windows 8.
  • Click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try troubleshooting compatibility

This option is almost the same as the first one except it is an alternative way of fixing the TP-LINK Wireless Client Utility in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue of the TP-LINK Wireless Client Utility.
  • Look for the TP-LINK Wireless Client Utility which as mentioned, is on your desktop.
  • Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
  • After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.
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How to Fix Installation Error 1628

What Is Installation Error 1628?

Installation Error 1628 is, as the name suggests, an installation error. When it occurs, a generic 1628 message is displayed to the user. When this message appears, it is either a problem with the install files or an issue with the InstallShield.

Solution

Restoro box imageError Causes

Installation Error 1628 is caused because every Windows-based program or application has been designed that such that it has to be installed on the computer for use. This installation process is important because it not only moves files to the appropriate location on one’s hard drive but also because the process creates registry entries in Windows System files. A vast majority of these programs and applications have a built-in tool that’s responsible for aptly performing this installation. This built-in tool is the InstallShield. This establishes that when this error occurs, it is either because of some unforeseen issue that occurred during the installation process or because of some problem with the InstallShield.

Further Information and Manual Repair

In order to keep this error from occurring in the future, some recommendations are outlined below.
  • Check the installation disc and determine if there are any smudges, scratches, or fingerprints on it. If the system is unable to read data from the disc, Installation Error 1628 will be generated. In order to ensure that the Installation Disc is clean, use a microfiber cloth. Dampen it lightly with water and clean the disc. Wipe the inside of the disc lightly in an outward direction, making sure that it is not wiped in a circular pattern. Try to reinstall the application or program after cleaning the disc. The issue should be resolved. However, if it persists, some problems may be with the InstallShield.
  • The alternative solution is to repair the InstallShield and the procedure goes as follows.
  1. Stop InstallShield’s running process. It may have been crashed and simply needs to be restarted. Now access task manager. Press Ctrl+Alt+Del and the task manager will open. Now go to the processes tab and disable ‘idriver.exe’ and ‘msiexec.exe’ from here.
  2. Now go to ‘C: Program Files/Common Files’. Here you will find the ‘InstallShield’ folder. Select ‘rename’ and modify the folder name to ‘InstallShield1’. Confirm rename and start the installation process again. Now Windows will try to re-install any InstallShield files one needs.
  3. If the error persists after renaming the InstallShield folder, download the Windows Installer from Microsoft’s website. This file will determine whether or not your version is valid. Old versions often have bugs that cause problems. Your system is now ready to be used.
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How to Fix Unable to contact your DHCP Server
If your IP address expires, you will most likely experience interruptions when browsing the web. In such cases, you have to release and renew the IP address by executing the following commands:
  • ipconfig /release
  • ipconfig /renew
So if you are trying to renew the IP address of your Windows 10 computer using the commands given above but you encounter an error message instead that says, “Unable to contact your DHCP Server”, then you’ve come to the right place as this post will guide you in fixing this error. This kind of error indicates that the NIC can’t communicate with the DHCP server which is why it’s not able to release new IP addresses. It could be due to many reasons. To fix this error, you can try to roll back, update or reinstall the Network Adapter drivers. You could also run the built-in Network Adapter troubleshooter, as well as start or restart the DHCP client service.

Option 1 – Try to rollback your Network driver

If you have updated the driver software as of late and you suddenly got this error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Next, select the driver entries that are labeled appropriately other than anything in the context of the WAN Miniport.
  • Then select each one of them and double click to open a new mini window.
  • After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of your Network adapters.
  • Now restart your computer to successfully apply the changes made.

Option 2 – Try to update the Network drivers

If rolling back to the previous version of the Network adapter drivers didn’t help, then you need to update them instead. To do so, here’s what you have to do:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 3 – Run the Network Adapter troubleshooter

Running the built-in Network Adapter troubleshooter can also help in fixing the “Unable to contact your DHCP Server” error. To run the Network Adapter Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 4 – Try disabling the IPv6 in the Network Center

  • Tap the Win + X key combination and click on Network Connections.
  • This will open the Settings app on a specific page. Now on the right-side panel, click on the Network and Sharing Center link.
  • After that, it will open the Control Panel and from there, click on the network that your computer is connected to and then click on Properties.
  • Next, uncheck the entry that says, “Internet Protocol Version 6 (TCP/IPv6)” in the list that populates.
  • Now click on OK and close all other windows.
  • Restart your computer and see if the error is now fixed.

Option 5 – Start or restart the DHCP client service

If the DHCP client service is either inactive or stopped, you can try to start or restart it to resolve the error. You can do this via the Services Manager.
  • Tap the Win + R keys to open the Run utility.
  • Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
  • After that, look for the DHCP client service from the list of services displayed.
  • Once you found it, right-click on it and select the Start or Restart option.
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