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How to Fix Internal Error 2771

Internal Error 2771 - What is it?

Internal Error 2771 is an internal error code associated with Kaspersky Internet Security and Antivirus software. This error pops up when Kaspersky Internet Security software fails to install on your PC successfully.

Installation of the software is interrupted and therefore it ends prematurely. This happens mostly when you try to install a new build on an existing installation.

Internal Error 2771 is displayed in one of the following formats:

Internal Error 2771, Sandbox Feature
or
Internal Error 2771, WholeProduct Feature

Solution

Restoro box imageError Causes

This error may result on your computer screen due to several reasons. Some of the most common underlying causes include:

  • A leftover Registry Key
  • Bad entries from previous Security Package
  • INFCACHE.1 file corrupted
  • Conflicts with other security software installed on your system

Further Information and Manual Repair

To successfully overcome this problem and ensure the successful installation of Kaspersky Internet Security software on your system, try the methods given below.

Method 1- Remove the Leftover Registry Key

Sometimes Internal error code 2771 may appear during installation due to the leftover registry key from the previous Kaspersky software removal.

A registry key is often created when uninstalling the previous Kaspersky version from the PC. This key is left behind even after you reboot your system.

This key is called AVP**_post_ uninstall, you need to delete it to ensure the new version of the Kaspersky program is installed successfully on your PC.  For this, simply go to the start menu and type Regedit in the search bar.

Now navigate to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun and then look here for the registry key called AVP**_post_ uninstall. In order to delete this file, right-click it and then select delete.

Once uninstalled, reboot your PC and then try installing the Kaspersky Internet Security program again.

Hopefully, this will resolve the issue. If the software installs smoothly, then the error is fixed, in case it still persists, then try other methods illustrated below.

Method 2 - Remove the INFCAHCE.1  Corrupt File

Another reason for the error pop-up may be INFCAHCHE.1 corruption.

This file is basically used to store driver information and inf file locations. However, if it contains corrupted information, then you must remove it.

To do this, go to the start menu and type cmd into the search bar. This will open a command prompt. Here type del C:\Windows\infinfcache.1. Now reboot your PC and try installing Kaspersky software on again.

Method 3 - Fix Software Conflict

Security software conflict can also result in internal error 2771 code display. And when this happens, the installation of Kaspersky prematurely ends.

Security software conflict may occur if you have Comodo Firewall installed on your PC. A firewall is known to cause issues with Kaspersky software programs.

The best way to resolve this issue is to uninstall all security software programs on your PC. Once all security software is removed, then install Kaspersky on your system. If the installation is successfully completed, then reinstall the other software again.

Method 4 - Download Restoro

Error 2771 can also result on your computer screen if traces of the previously installed Kaspersky software still remain in the registry despite the program removal. In such an event it is advisable to download Restoro.

This is a cutting-edge and user-friendly PC Repair Tool deployed with an intuitive interface and a powerful registry cleaner. The registry cleaner scans your entire PC in seconds and detects all registry-related problems.

It removes all the bad entries, invalid registry keys, traces of previously uninstalled programs, junk files, and cookies that are known for registry corruption. It takes just a few clicks to perform this process.

Once all traces are removed, you can install the new version of the Kaspersky Internet Security program on your PC without interruption.

Click here to download Restoro and be on your way to resolve Internal Error 2771 on your computer!

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Option 1 – Sync Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like Error code 15 or Error code 16. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.
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Option 2 – Try to reset the affected browser

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Google Chrome

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Option 5 – Check your VPN

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Activating photo viewer

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Windows Registry Editor Version 5.00 [HKEY_CLASSES_ROOT\jpegfile\shell\open\DropTarget] "Clsid"="{FFE2A43C-56B9-4bf5-9A79-CC6D4285608A}" [HKEY_CLASSES_ROOT\pngfile\shell\open\DropTarget] "Clsid"="{FFE2A43C-56B9-4bf5-9A79-CC6D4285608A}" [HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\open] "MuiVerb"="@photoviewer.dll,-3043" [HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\open\command] @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ 00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,72,00,75,00,\ 6e,00,64,00,6c,00,6c,00,33,00,32,00,2e,00,65,00,78,00,65,00,20,00,22,00,25,\ 00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,00,73,00,\ 25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,50,00,68,00,6f,\ 00,74,00,6f,00,20,00,56,00,69,00,65,00,77,00,65,00,72,00,5c,00,50,00,68,00,\ 6f,00,74,00,6f,00,56,00,69,00,65,00,77,00,65,00,72,00,2e,00,64,00,6c,00,6c,\ 00,22,00,2c,00,20,00,49,00,6d,00,61,00,67,00,65,00,56,00,69,00,65,00,77,00,\ 5f,00,46,00,75,00,6c,00,6c,00,73,00,63,00,72,00,65,00,65,00,6e,00,20,00,25,\ 00,31,00,00,00 [HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\open\DropTarget] "Clsid"="{FFE2A43C-56B9-4bf5-9A79-CC6D4285608A}" [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Bitmap] "ImageOptionFlags"=dword:00000001 "FriendlyTypeName"=hex(2):40,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,\ 00,46,00,69,00,6c,00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,\ 77,00,73,00,20,00,50,00,68,00,6f,00,74,00,6f,00,20,00,56,00,69,00,65,00,77,\ 00,65,00,72,00,5c,00,50,00,68,00,6f,00,74,00,6f,00,56,00,69,00,65,00,77,00,\ 65,00,72,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,33,00,30,00,35,00,36,00,00,\ 00 [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Bitmap\DefaultIcon] @="%SystemRoot%\\System32\\imageres.dll,-70" [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Bitmap\shell\open\command] @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ 00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,72,00,75,00,\ 6e,00,64,00,6c,00,6c,00,33,00,32,00,2e,00,65,00,78,00,65,00,20,00,22,00,25,\ 00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,00,73,00,\ 25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,50,00,68,00,6f,\ 00,74,00,6f,00,20,00,56,00,69,00,65,00,77,00,65,00,72,00,5c,00,50,00,68,00,\ 6f,00,74,00,6f,00,56,00,69,00,65,00,77,00,65,00,72,00,2e,00,64,00,6c,00,6c,\ 00,22,00,2c,00,20,00,49,00,6d,00,61,00,67,00,65,00,56,00,69,00,65,00,77,00,\ 5f,00,46,00,75,00,6c,00,6c,00,73,00,63,00,72,00,65,00,65,00,6e,00,20,00,25,\ 00,31,00,00,00 [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Bitmap\shell\open\DropTarget] "Clsid"="{FFE2A43C-56B9-4bf5-9A79-CC6D4285608A}" [HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\print] "NeverDefault"="" [HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\print\command] @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ 00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,72,00,75,00,\ 6e,00,64,00,6c,00,6c,00,33,00,32,00,2e,00,65,00,78,00,65,00,20,00,22,00,25,\ 00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,00,73,00,\ 25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,50,00,68,00,6f,\ 00,74,00,6f,00,20,00,56,00,69,00,65,00,77,00,65,00,72,00,5c,00,50,00,68,00,\ 6f,00,74,00,6f,00,56,00,69,00,65,00,77,00,65,00,72,00,2e,00,64,00,6c,00,6c,\ 00,22,00,2c,00,20,00,49,00,6d,00,61,00,67,00,65,00,56,00,69,00,65,00,77,00,\ 5f,00,46,00,75,00,6c,00,6c,00,73,00,63,00,72,00,65,00,65,00,6e,00,20,00,25,\ 00,31,00,00,00 [HKEY_CLASSES_ROOT\Applications\photoviewer.dll\shell\print\DropTarget] "Clsid"="{60fd46de-f830-4894-a628-6fa81bc0190d}" [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.JFIF] "EditFlags"=dword:00010000 "ImageOptionFlags"=dword:00000001 "FriendlyTypeName"=hex(2):40,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,\ 00,46,00,69,00,6c,00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,\ 77,00,73,00,20,00,50,00,68,00,6f,00,74,00,6f,00,20,00,56,00,69,00,65,00,77,\ 00,65,00,72,00,5c,00,50,00,68,00,6f,00,74,00,6f,00,56,00,69,00,65,00,77,00,\ 65,00,72,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,33,00,30,00,35,00,35,00,00,\ 00 [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.JFIF\DefaultIcon] @="%SystemRoot%\\System32\\imageres.dll,-72" [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.JFIF\shell\open] "MuiVerb"=hex(2):40,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,\ 69,00,6c,00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,\ 00,20,00,50,00,68,00,6f,00,74,00,6f,00,20,00,56,00,69,00,65,00,77,00,65,00,\ 72,00,5c,00,70,00,68,00,6f,00,74,00,6f,00,76,00,69,00,65,00,77,00,65,00,72,\ 00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,33,00,30,00,34,00,33,00,00,00 [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.JFIF\shell\open\command] @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ 00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,72,00,75,00,\ 6e,00,64,00,6c,00,6c,00,33,00,32,00,2e,00,65,00,78,00,65,00,20,00,22,00,25,\ 00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,00,73,00,\ 25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,50,00,68,00,6f,\ 00,74,00,6f,00,20,00,56,00,69,00,65,00,77,00,65,00,72,00,5c,00,50,00,68,00,\ 6f,00,74,00,6f,00,56,00,69,00,65,00,77,00,65,00,72,00,2e,00,64,00,6c,00,6c,\ 00,22,00,2c,00,20,00,49,00,6d,00,61,00,67,00,65,00,56,00,69,00,65,00,77,00,\ 5f,00,46,00,75,00,6c,00,6c,00,73,00,63,00,72,00,65,00,65,00,6e,00,20,00,25,\ 00,31,00,00,00 [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.JFIF\shell\open\DropTarget] "Clsid"="{FFE2A43C-56B9-4bf5-9A79-CC6D4285608A}" [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Jpeg] "EditFlags"=dword:00010000 "ImageOptionFlags"=dword:00000001 "FriendlyTypeName"=hex(2):40,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,\ 00,46,00,69,00,6c,00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,\ 77,00,73,00,20,00,50,00,68,00,6f,00,74,00,6f,00,20,00,56,00,69,00,65,00,77,\ 00,65,00,72,00,5c,00,50,00,68,00,6f,00,74,00,6f,00,56,00,69,00,65,00,77,00,\ 65,00,72,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,33,00,30,00,35,00,35,00,00,\ 00 [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Jpeg\DefaultIcon] @="%SystemRoot%\\System32\\imageres.dll,-72" [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Jpeg\shell\open] "MuiVerb"=hex(2):40,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,\ 69,00,6c,00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,\ 00,20,00,50,00,68,00,6f,00,74,00,6f,00,20,00,56,00,69,00,65,00,77,00,65,00,\ 72,00,5c,00,70,00,68,00,6f,00,74,00,6f,00,76,00,69,00,65,00,77,00,65,00,72,\ 00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,33,00,30,00,34,00,33,00,00,00 [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Jpeg\shell\open\command] @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ 00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,72,00,75,00,\ 6e,00,64,00,6c,00,6c,00,33,00,32,00,2e,00,65,00,78,00,65,00,20,00,22,00,25,\ 00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,00,73,00,\ 25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,50,00,68,00,6f,\ 00,74,00,6f,00,20,00,56,00,69,00,65,00,77,00,65,00,72,00,5c,00,50,00,68,00,\ 6f,00,74,00,6f,00,56,00,69,00,65,00,77,00,65,00,72,00,2e,00,64,00,6c,00,6c,\ 00,22,00,2c,00,20,00,49,00,6d,00,61,00,67,00,65,00,56,00,69,00,65,00,77,00,\ 5f,00,46,00,75,00,6c,00,6c,00,73,00,63,00,72,00,65,00,65,00,6e,00,20,00,25,\ 00,31,00,00,00 [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Jpeg\shell\open\DropTarget] "Clsid"="{FFE2A43C-56B9-4bf5-9A79-CC6D4285608A}" [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Gif] "ImageOptionFlags"=dword:00000001 "FriendlyTypeName"=hex(2):40,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,\ 00,46,00,69,00,6c,00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,\ 77,00,73,00,20,00,50,00,68,00,6f,00,74,00,6f,00,20,00,56,00,69,00,65,00,77,\ 00,65,00,72,00,5c,00,50,00,68,00,6f,00,74,00,6f,00,56,00,69,00,65,00,77,00,\ 65,00,72,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,33,00,30,00,35,00,37,00,00,\ 00 [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Gif\DefaultIcon] @="%SystemRoot%\\System32\\imageres.dll,-83" [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Gif\shell\open\command] @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ 00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,72,00,75,00,\ 6e,00,64,00,6c,00,6c,00,33,00,32,00,2e,00,65,00,78,00,65,00,20,00,22,00,25,\ 00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,00,73,00,\ 25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,50,00,68,00,6f,\ 00,74,00,6f,00,20,00,56,00,69,00,65,00,77,00,65,00,72,00,5c,00,50,00,68,00,\ 6f,00,74,00,6f,00,56,00,69,00,65,00,77,00,65,00,72,00,2e,00,64,00,6c,00,6c,\ 00,22,00,2c,00,20,00,49,00,6d,00,61,00,67,00,65,00,56,00,69,00,65,00,77,00,\ 5f,00,46,00,75,00,6c,00,6c,00,73,00,63,00,72,00,65,00,65,00,6e,00,20,00,25,\ 00,31,00,00,00 [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Gif\shell\open\DropTarget] "Clsid"="{FFE2A43C-56B9-4bf5-9A79-CC6D4285608A}" [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Png] "ImageOptionFlags"=dword:00000001 "FriendlyTypeName"=hex(2):40,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,\ 00,46,00,69,00,6c,00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,\ 77,00,73,00,20,00,50,00,68,00,6f,00,74,00,6f,00,20,00,56,00,69,00,65,00,77,\ 00,65,00,72,00,5c,00,50,00,68,00,6f,00,74,00,6f,00,56,00,69,00,65,00,77,00,\ 65,00,72,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,33,00,30,00,35,00,37,00,00,\ 00 [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Png\DefaultIcon] @="%SystemRoot%\\System32\\imageres.dll,-71" [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Png\shell\open\command] @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ 00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,72,00,75,00,\ 6e,00,64,00,6c,00,6c,00,33,00,32,00,2e,00,65,00,78,00,65,00,20,00,22,00,25,\ 00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,00,73,00,\ 25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,50,00,68,00,6f,\ 00,74,00,6f,00,20,00,56,00,69,00,65,00,77,00,65,00,72,00,5c,00,50,00,68,00,\ 6f,00,74,00,6f,00,56,00,69,00,65,00,77,00,65,00,72,00,2e,00,64,00,6c,00,6c,\ 00,22,00,2c,00,20,00,49,00,6d,00,61,00,67,00,65,00,56,00,69,00,65,00,77,00,\ 5f,00,46,00,75,00,6c,00,6c,00,73,00,63,00,72,00,65,00,65,00,6e,00,20,00,25,\ 00,31,00,00,00 [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Png\shell\open\DropTarget] "Clsid"="{FFE2A43C-56B9-4bf5-9A79-CC6D4285608A}" [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Wdp] "EditFlags"=dword:00010000 "ImageOptionFlags"=dword:00000001 [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Wdp\DefaultIcon] @="%SystemRoot%\\System32\\wmphoto.dll,-400" [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Wdp\shell\open] "MuiVerb"=hex(2):40,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,\ 69,00,6c,00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,\ 00,20,00,50,00,68,00,6f,00,74,00,6f,00,20,00,56,00,69,00,65,00,77,00,65,00,\ 72,00,5c,00,70,00,68,00,6f,00,74,00,6f,00,76,00,69,00,65,00,77,00,65,00,72,\ 00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,33,00,30,00,34,00,33,00,00,00 [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Wdp\shell\open\command] @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ 00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,72,00,75,00,\ 6e,00,64,00,6c,00,6c,00,33,00,32,00,2e,00,65,00,78,00,65,00,20,00,22,00,25,\ 00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,00,73,00,\ 25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,50,00,68,00,6f,\ 00,74,00,6f,00,20,00,56,00,69,00,65,00,77,00,65,00,72,00,5c,00,50,00,68,00,\ 6f,00,74,00,6f,00,56,00,69,00,65,00,77,00,65,00,72,00,2e,00,64,00,6c,00,6c,\ 00,22,00,2c,00,20,00,49,00,6d,00,61,00,67,00,65,00,56,00,69,00,65,00,77,00,\ 5f,00,46,00,75,00,6c,00,6c,00,73,00,63,00,72,00,65,00,65,00,6e,00,20,00,25,\ 00,31,00,00,00 [HKEY_CLASSES_ROOT\PhotoViewer.FileAssoc.Wdp\shell\open\DropTarget] "Clsid"="{FFE2A43C-56B9-4bf5-9A79-CC6D4285608A}" [HKEY_CLASSES_ROOT\SystemFileAssociations\image\shell\Image Preview\command] @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ 00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,72,00,75,00,\ 6e,00,64,00,6c,00,6c,00,33,00,32,00,2e,00,65,00,78,00,65,00,20,00,22,00,25,\ 00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,00,73,00,\ 25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,50,00,68,00,6f,\ 00,74,00,6f,00,20,00,56,00,69,00,65,00,77,00,65,00,72,00,5c,00,50,00,68,00,\ 6f,00,74,00,6f,00,56,00,69,00,65,00,77,00,65,00,72,00,2e,00,64,00,6c,00,6c,\ 00,22,00,2c,00,20,00,49,00,6d,00,61,00,67,00,65,00,56,00,69,00,65,00,77,00,\ 5f,00,46,00,75,00,6c,00,6c,00,73,00,63,00,72,00,65,00,65,00,6e,00,20,00,25,\ 00,31,00,00,00 [HKEY_CLASSES_ROOT\SystemFileAssociations\image\shell\Image Preview\DropTarget] "{FFE2A43C-56B9-4bf5-9A79-CC6D4285608A}"="" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Photo Viewer\Capabilities] "ApplicationDescription"="@%ProgramFiles%\\Windows Photo Viewer\\photoviewer.dll,-3069" "ApplicationName"="@%ProgramFiles%\\Windows Photo Viewer\\photoviewer.dll,-3009" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Photo Viewer\Capabilities\FileAssociations] ".cr2"="PhotoViewer.FileAssoc.Tiff" ".jpg"="PhotoViewer.FileAssoc.Jpeg" ".wdp"="PhotoViewer.FileAssoc.Wdp" ".jfif"="PhotoViewer.FileAssoc.JFIF" ".dib"="PhotoViewer.FileAssoc.Bitmap" ".png"="PhotoViewer.FileAssoc.Png" ".jxr"="PhotoViewer.FileAssoc.Wdp" ".bmp"="PhotoViewer.FileAssoc.Bitmap" ".jpe"="PhotoViewer.FileAssoc.Jpeg" ".jpeg"="PhotoViewer.FileAssoc.Jpeg" ".gif"="PhotoViewer.FileAssoc.Gif" ".tif"="PhotoViewer.FileAssoc.Tiff" ".tiff"="PhotoViewer.FileAssoc.Tiff"
Yup, that is a lot of keys and settings but you are almost done. Once you have pasted text into your new notepad document save it but as .REG, you can name it however you want but it has to be .REG extension. Once the file is saved double click on it to merge it into the Windows registry. You might need to turn off UAC for this operation (check our tutorial on this topic) and accept warning messages but once it is done you should now have an old photo viewer as a choice for your default viewing application. All you have to do now is to go to settings and go to default apps, under photo viewer you should see your current default viewing application, probably photos, click on it to see options and choose photo viewer and exit the Settings menu, and you're done.
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NVIDIA Share is not working or responding
NVIDIA is undeniably the market leader as a Graphics Card manufacturer. Recently, NVIDIA came about a feature known as NVIDIA Share. This feature allows users to carry out a number of tasks such as streaming, recording, and sharing their gameplay with other users. NVIDIA Share allows users to take multiple snapshots of the gameplay which brings in capabilities to get the memories of the moments that happen during an awesome game. However, as of late, there were reports that NVIDIA Share is not working or responding. So if you are one of the users who are currently facing this issue, then read on as this post will guide you in resolving it. Make sure to follow the options given below carefully for a successful result.

Option 1 – Try to update the drivers from the official site of NVIDIA

The first thing you can do is to update the drivers from the official site of NVIDIA. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:
  • Tap the Win + R keys to open the Run dialog box.
  • Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
  • From there, you can see what type of Nvidia graphics card that your system is on.
  • Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.

Option 2 – Try to roll back the driver to the previous version

If the first option didn’t work for you, then it’s time to roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh.
  • Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the NVIDIA Drivers and expand them.
  • Next, select the driver entries that are labeled appropriately.
  • Then select each one of them and double click to open a new mini window.
  • After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the NVIDIA Drivers.
  • Now restart your computer to successfully apply the changes made.

Option 3 – Try disabling NVIDIA Share

If the first two options given above didn’t work then you might want to try disabling NVIDIA Share. In case you didn’t make any modifications to the driver, chances are either your driver is out of date or there are some issues with the installation of the drivers. For you to find out, you need to first check if your NVIDIA drivers are really up to date. Once you’ve confirmed it, you can now disable the NVIDIA Share feature. Just refer to the steps below to do that.
  • Search for the NVIDIA GeForce Experience in the search box and then click on the appropriate result to open it.
  • After you open the NVIDIA GeForce Experience, go to the General tab.
  • Next, scroll down to the NVIDIA Share section and then select the toggle to turn off this feature.
  • Now restart your computer and try to check if there are any updates available for the NVIDIA Graphics card and install them again if there are any.
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Fixing Error 0xC1900208, 0x4000C in Windows
As you know, the Windows Update process takes compatibility seriously. The Windows Updates need to be compatible with the hardware as well as all the installed applications in the computer else the Windows Updates will only get stuck in the process. Two of the Windows 10 errors that shows up during this case is the error 0xC1900208, 0x4000C. These error codes are caused by incompatible applications which means that there might be an incompatible app installed in your computer that’s blocking the upgrade process and prevents it from finishing. That’s why you need to make sure that all the applications on your computer are updated to their latest versions and then check the compatibility. So if there are any incompatible apps, be sure to uninstall them and then try doing the upgrade once again. Take note that these error codes are just among many compatibility issues that the Windows Update throws up. Since the error is caused by a compatibility issue, you have three options – first, you can update the incompatible application to the latest version, second, uninstall the application or trick Windows and make it seem like it’s compatible.

Option 1 – Try updating the application or software

As mentioned, you can try updating the concerned application or software to its latest version to resolve the compatibility issue and in turn, fix the errors 0xC1900208 – 0x4000C. Note that depending on where you had installed the application, your steps will change. So if you have it installed directly from the website, refer to these steps:
  • Look for the built-in option to check the updates since the most application has this option.
  • You also have the option to go to the website of the application and check if there is a new version available. If there is, download and update the app.
On the other hand, if you have downloaded the app from the Microsoft Store, here’s what you have to do:
  • Open the Store and click on the three dots located at the top-right of the window.
  • Next, click the Download and Updates option.
  • From there, check if there is an update available for the store. If there is, update it.

Option 2 – Try to uninstall the application or software

If updating the app or software to its latest version didn’t help and you’re still getting the error 0xC1900208 – 0x4000C every time you attempt to install the Windows Updates, you may have to uninstall it. You will need to use the usual Program and Features to uninstall it if you have downloaded it from the website.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 3 – Try bypassing the Upgrade Advisor

There are times when a software developer fails to pass the compatibility test for their apps. It could be that they work on Windows 10 upgraded version but just didn’t pass the compatibility check. So if you are pretty certain that the app really works on Windows 10, you can just bypass the Upgrade Advisor.
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How to Fix KMODE_EXCEPTION_NOT_HANDLED Error On Windows 10

KMODE_EXCEPTION_NOT_HANDLED – What is it?

Some users installing or upgrading to Windows 10 experienced the theKMODE_EXCEPTION_NOT_HANDLED Blue Screen of Death (or commonly known as BSOD) error. This error can be due to different types of things, ranging from software to driver issues. When you experience this BSOD error while trying to install Windows 10, it will prompt you to restart your computer every single time you experience it. In most cases, you will also not be able to proceed with the Windows 10 set-up.

Solution

Restoro box imageError Causes

The “KMODE_EXCEPTION_NOT_HANDLED” error is normally caused by:

  • Hardware incompatibility
  • A faulty device driver or system service

Further Information and Manual Repair

You won’t be able to successfully upgrade or set up Windows 10 if you continue to encounter this BSOD error. Note that this error will always prompt your computer to restart every time it happens, preventing you from completing the Windows 10 set-up.

If you’re not tech-savvy or not capable of debugging this issue, it’s highly advisable to proceed with the basic troubleshooting techniques available in this link.

After troubleshooting, below you’ll find a few solutions to rectify the issue.

Method 1 – Check The Cause of The BSOD Error

Two common causes of the KMODE_EXCEPTION_NOT_HANDLED issue are hardware incompatibility and faulty device driver or system service.

If you experience this error, check first if any of your newly installed hardware is compatible with Windows 10. You can find the required hardware for Windows 10 from this link

If all your hardware is compatible with Windows 10, you might need to check the device driver or system service. Review the bug check message. If any of the drivers you have is listed in the message, either disable or uninstall them before upgrading or setting up Windows 10.

You might also find it useful to check the System Log available in the Event Viewer for other error messages that can help you figure out the driver or device that’s causing the error. Running hardware diagnostics can also be useful.

Method 2 – Disable (or preferably uninstall) Software Before Upgrading

If you’re upgrading Windows 10 from Windows 7 or Windows 8.1, you might need to disable or uninstall the software first. First, try uninstalling your Antivirus utility before starting the upgrade. Restart a few times before starting the Windows 10 installation. If you’re upgrading using the Windows 10 update, make sure that you disconnect from your Wi-Fi or Internet LAN (Ethernet) connection as soon as the download reaches 100% before attempting to start the set-up. Other users also reported that the cause of the KMODE_EXCEPTION_NOT_HANDLED issue is BitDefender. If this is what happened in your case, it will show in the error message such as KMODE_EXCEPTION_NOT_HANDLED (bdselfpr.sys). Users reported that a common solution for this is renaming the file. In the case of BitDefender, try renaming it to bdselfpr.s__. However, make sure to do this cautiously. Sometimes, renaming a file will even do more damage than good.

Method 3 – Disable/Disconnect From Hardware

If you’re connected to any general USB devices (such a smart card reader), disable it. If your computer is connected to other external devices, disconnect all of them. Examples of this include gaming controllers, printers, external hard disk, USB keys, and other non-essential devices).

Method 4 – Other Troubleshooting Steps

Other troubleshooting steps include:

  • Upgrade using an .ISO file, instead of directly upgrading from Windows Update. When you do this, make sure you’re disconnected from the Internet during installation. If the process started and you forgot to disconnected, it’s best to restart the installation.
  • If you’re connected to a domain while trying to set up Windows 10, disconnect and use a local account.
  • If you’re using a SCSI hard disk, connect a thumb drive with the drivers for your storage device. While Windows 10 is setting up, click on the Custom Advanced Option. Using the thumb drive, use the Load Driver command to load the SCSI drive.
  • Another possible cause of this error is due to BIOS incompatibility. BIOS issues can be solved by upgrading your version of your system BIOS. If you don’t know how to do this, refer to your BIOS manufacturer’s website.

Method 5 – Use A Trusted Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

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