Many Windows 10 users use a Bluetooth headset as these kinds of Audio devices, as you know, lack wires since wires tend to get entangled and break which could get quite inconvenient. This is why using a wireless headphone is more preferable since it’s much simpler, however, using a wireless headphone also means it comes with a charging requirement and if it fails to charge, there is no music or audio or anything that you need a Bluetooth headphone for.
However, wireless headphones are also susceptible to problems as you might encounter some problems when connecting your wireless headphone to your Windows 10 computer. One of these problems include when you try to get sound from the wireless device but nothing happened. This indicates that the Bluetooth headphone is disconnected in some way for some unknown reason even if you’ve already plugged it in. Thus, if you encounter this scenario, then there are several options you need to check out to fix the problem. To start troubleshooting the problem, here are the options you need to use as a reference.
Option 1 – Try turning off the device and turning it back on
The first thing you can do to resolve the problem is to turn off your wireless audio device and wait for a couple of seconds before you turn it back on. In most cases, this should fix the problem. In fact, you can also try to unpair and pair the Bluetooth audio device and see if it fixes the problem or not.
Option 2 – Try to set the headphone as the default device manually
There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:
- First, right-click on the volume icon located on the system tray.
- Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
- After that, go to the Output section and select Headphones for the “Choose your output device” option. This should fix the problem for you.
Option 3 – Try running the Bluetooth Troubleshooter
As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the built-in Bluetooth Troubleshooter. To do this, follow these steps:
- Open the Windows 10 Settings.
- Then go to Update & Security > Troubleshoot.
- You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
- Now follow the next screen options.
Option 4 – Try to update or reinstall the Bluetooth driver
The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble in removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
- Tap the Win + X keys to open the Device Manager.
- Next, look for the Bluetooth device and right-click on it.
- Select the option “Update driver”.
- After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.