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Fix Downloader.dll Not Found Error in Windows

Stumbling upon downloader.dll not found error is not pleasant to experience, usually, it means that desired application can not be started. There could be several reasons why this error happens from user mistakes, corrupted files, bad installation, and even bad RAM memory. Whatever the reason might be solutions provided are the same for all and offer a fix to this issue.

it is advisable to follow provided solutions from start to finish not skipping any one of them since they are tailored to address the simplest solutions and issues and move toward more complicated ones.

  1. Reinstall application

    If you are receiving Downloader.dll not found when trying to run just a single certain application, reinstall the application, there is the possibility that the application has somehow corrupted downloader.dll during the installation process. Reinstalling might fix the problem.

  2. Run SFC scan

    SFC scan is the tool meant to scan all files and fix any corrupted ones. To run this tool, open the command prompt in administrator mode by right-clicking on the windows start button and then left-clicking on the command prompt (admin). When you are in command prompt type in SFC /scannow and let the whole process finish.

  3. Update device driver

    If previous steps have not provided results, go to device manager and visually check is there a device with an exclamation or other sign next to it, if there is, right-click on it and choose update driver.

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Prevent your laptop from overheating

Long working hours on a laptop can have some issues with laptop heating and thus slowing down. Today we will take a look at how can you prevent it from heating and keep it in a normal temperature range so it lasts longer and works better.

laptop on fire

Close unnecessary programs or browser tabs

Usually, the main reason for high laptop temperature is the heavy and constant workload. Of course, the solution is very simple, turn off unnecessary browser tabs or applications running in the background, and less power will be needed for operation thus directly reducing workload and temperature.

Place it on a hard flat surface

Laptops generally have vents on the side and even under them, these vents, of course, are made so hot air is disposed of through them but if they are covered that will create issues. Placing computers on textiles, pillows, and legs can obstruct their venting holes and increase heat also since they are materials that are not taking heat away.

Your best practice should be placing the laptop onto a hard flat surface so air can flow freely and if you need to keep it in your lap there are lap desks made for this purpose.

Clean the laptop

With some good cleaning, the laptop can stop overheating, and generally, it will be cooler. Vents that has for ventilation can get clogged over large periods of time due to dust which is always present. Compressed air can be a quick easy solution to open the vents and redust it. Other methods include a compressor, vacuum, or brush in order to quickly remove any dust clogs. Taking it into service for complete redusting and paste change is also a great option.

Place it on the dedicated pad

There is some disagreement about using dedicated cooling pads for laptops, some say they are not effective at all, and some swear by them but from my experience good paired laptop and pad can indeed help with cooling it down. Usually, cooling pads will come with fans that will take away heat from the laptop itself reducing its overall heat.

Change your Windows power plan

If your laptop is constantly hot but you are not doing much with him check Windows power settings. There is a good chance it is set to run on a high-performance plan and if this is the case switch it back to a balanced power setting. Power plan like high performance will drain more power and more power will mean more heating. Of course, this will affect performance as well but for regular work that excludes some power gaming, video, and picture manipulations and other demanding tasks this power plan will work just fine.

Take control of the fans inside your laptop

Internal cooling is important and sometimes fans are not running to their full capacity so increasing their speed or changing their plan of work can cool down the computer nicely. Some laptops have fans controlling application already on them, especially gaming laptops but most of them do not. If your laptop does not have it, go to your laptop brand website and see if such an application exists for your model, if it does, download and install it but if there is no such application try general free ones like SpeedFan or Argus Monitor.

Reduce voltage of CPU and GPU

How more power means more heat, reducing the power that CPU and/or GPU take can be reduced inside BIOS by lowering voltage of these 2 components. First, go to BIOS and write down the voltage that is currently assigned to your CPU and/or GPU so you can bring it back if ever needed, also take note that reducing voltage and thus power will not affect negatively your components but increasing it thus overclocking can and will so be careful when bringing voltage back not to overdo it. You can always also reset your BIOS settings to bring them back to factory settings.

Do not use the laptop when charging it

When the laptop is placed on the charger in order to be charged and used at the same time, more power is drawn to it, and since the battery is taking electric charge instead of providing it more heat will be generated now since two different sources will be generating it, the battery itself and computer. When you really can not wait for the laptop to be charged, use it, but turn it off and wait to be fully charged if you can.

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Fix DISM Error: The scratch directory size ...
One of the most useful and powerful built-in utility in Windows 10 is the DISM tool. This tool can be used with the Command Prompt command line as well as for other purposes. However, it is not without flaws and there are times when you may encounter some issues while using it. One of the problems you can get while using the DISM tool is the following error:
“The scratch directory size might be insufficient to perform this operation”
This kind of error in DISM occurs when the DISM command is executed from the Windows Recovery Environment due to the limited size permissions of a delivery where the operating is being performed. To fix this DISM error, you need to follow the instructions laid out below. Step 1: First, tap the Win + R keys to open the Run utility and then type “cmd” in the field and tap Enter to open Command Prompt. Step 2: Next, you have to specify a scratch directory that contains the Windows folder and to do that, you can either use the DIR command or the BCEDIT command. So in the elevated command prompt type and enter “dir” or “bcedit”. Step 3: After that, you will see a list of folders inside the C: partition. Now you have to create a folder named “scratch” inside the partition. To do so, execute the following command:
mkdir C:Scratch
Note: The command you just entered will create a directory inside the root of the C: partition named Scratch. Step 4: Now that you’ve created the Scratch folder, note that each time you run any of the DISM commands, you have to enter the following code snippet in them:
/ScratchDir:C:Scratch
 Note: For instance, if you are using the DISM tool to repair the offline Windows image, instead of executing the “Dism /Online /Cleanup-Image /RestoreHealth” command, you now have to execute the “DISM /Image:C: /ScratchDir:C: Scratch /Cleanup-Image /Restorehealth” command. And if you want to remove a selected installed update package, you can use the “DISM /image:C: /ScratchDir:C:Scratch /Remove-Package /PackageName:Package_for_RollupFix~31bf3856ad364e75~amd64~~16299.196.4.9” command. Keep in mind that the mentioned package is only an example. And lastly, you also have to replace the drive letter in the new code snippet when you execute the commands given above.
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Automatically restart apps when you sign back
If you wish to continue where you have left off when you signed out of Windows follow this guide and learn how to continue your work after signing in, restart apps in your Windows. You can set Windows 10 to Automatically save your restartable apps when you sign out and restart them after you sign in. Here’s how:
  1. Right-click on the Windows logo to open the secret menu
  2. Select Settings
  3. Click open Accounts
  4. From the left side, select Sign-in options
  5. Scroll down till you see Restart apps setting
  6. Toggle the Automatically save your restartable apps when you sign out and restart them after you sign in setting to On position
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USB Security key is not working on Windows
As you know, the USB security keys are a secure medium to validate a lot of components in a computer. They can be used to log in to Windows 10. Now with the advancement of APIs, you can authenticate across the website as well using the same key. However, there are times when it may not work and it could be caused by several factors. It could be due to corrupted or incompatible drivers or it could also be due to compromised integrity of the key, and many more. So if you happen to encounter an issue with the USB security key on your Windows 10 computer, then there are several potential fixes you can try. You can try toggling the Internet Options settings or reinstall the respective USB drivers. You could also try changing the PIN of the security key or disable the antivirus program on your computer or troubleshoot the web browser. Refer to the potential fixes provided below to fix the problem.

Option 1 – Try to toggle the settings of the Internet Options

  • In the Windows Search box, search for Internet Options to open it.
  • Next, go to the Security tab and drag the security slider to the lowest possible security for all the given zones.
  • After that, click on OK to save the changes made and close the Internet Options.
Note that this option is only a temporary measure as it can make your computer vulnerable. Make sure to press the Reset all zones to default level button.

Option 2 – Try to update or reinstall the respective drivers

If updating the drivers of the device did not fix the problem with the USB security key, you can try to update or reinstall the Universal Serial Bus Controller drivers instead of using the Device Manager. Refer to the following steps:
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 3 – Try to change the PIN of the security key

If the first two options didn’t work, you can try changing the PIN of the security key. There are instances when the PIN for the security key might have been corrupted. Thus, resetting it can help you resolve the problem.

Option 4 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block the proper functioning of the USB security key. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 5 – Try to troubleshoot the web browser

Troubleshooting your web browser can also help you fix the USB security key problem. You can do that by checking if your web browser supports the security key and you can do that by checking on the official website of your browser. You can also try to update your web browser to its latest version but if it didn’t help, you can try to reinstall it or switch to another web browser.
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Fix Google Chrome error “He’s dead, Jim!”
If you always use the Google Chrome browser in browsing the internet, then you might have come across an error message saying, “He’s dead, Jim!” along with a funny looking face that’s peeking its tongue out and another detailed message saying, “Either Chrome Ran out of memory or process for the webpage has terminated for some other reason. To continue, reload the webpage or go to another page”. This error message in Google Chrome is actually quite famous and it appears for various reasons but it may have something to do with a memory issue. The Google Chrome browser is known to consume a lot of memory and the more web pages you open and load, it takes up more resources. Thus, the first thing you need to do when you encounter this error is to simply click the Reload button to continue browsing the internet or close the browser and then open it again. On the other hand, if you keep seeing this error message, then that’s a whole different story as you have to take some action to prevent it from popping up again, for good. Follow the instructions given below to fix the error in Chrome.

Option 1 – Reduce Google Chrome’s memory usage

The first thing you can try is reducing the memory usage of the Chrome browser. However, this option has a bit of a disadvantage. If a website crashes, all the instances of that website will also crash although other open tabs and websites won’t be affected. This process is referred to as “Process-per-site” mode which you will have to launch Chrome within this parameter.

Option 2 – Run Google Chrome with Strict Site Isolation

Aside from reducing Chrome’s memory usage, you can also run the browser with the Strict Site Isolation which makes sure that the crashing of one tab in the browser won’t affect the entire Windows as this feature will run every website you open on its own isolated process.

Option 3 – Run the built-in Malware Scanner and Cleanup tool in Chrome

In case you don’t know, there is actually a built-in malware scanner and cleanup tool in Chrome that helps you get rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and other things that could affect the performance of the browser.

Option 4 – Reset Google Chrome

Resetting Chrome can also help you get rid of the “He’s dead, Jim!” error message for good. Resetting Chrome means restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up the option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 5 – Perform a clean reinstall on the Chrome browser

Although reinstalling any program is easy, not so much for Google Chrome as you need to make sure that the User Data folder is deleted before you reinstall it.
  • Tap the Win + R keys to open the Run prompt.
  • Then type %LOCALAPPDATA%GoogleChromeUser Data in the field and hit Enter.
  • Next, rename the “Default” folder inside the path you were redirected to. For instance, you can rename it to “Default-old”.
  • After that, install the Chrome browser again.

Option 6 – Try to flush the DNS and reset the TCP/IP

There are instances when a network goes into haywire because of a bad DNS. Thus, a bad DNS might be the one that’s causing this headache so it’s time for you to reset the entire network to resolve the issue. To reset the network, here’s what you have to do:
  • Click the Start button and type in “command prompt” in the field.
  • From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
    • netsh int ip set dns
    • netsh winsock reset
After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.
  • Now restart your computer and open Google Chrome then try opening the website you were trying to open earlier.
Note: You can also try changing the DNS server to the Google Server, i.e. 8.8.8.8, and then see if it works for you or not.

Option 7 – Disable both the antivirus and firewall temporarily

As you know, both the firewall and antivirus programs are there to protect the operating system from any malicious threats. So if they find that there is some malicious content in a website you are visiting, they will block the site right away. Thus, it could also be the reason why you’re getting the “He’s dead, Jim!” error so you need to disable both the firewall and antivirus program temporarily and then try opening the website again. If you are able to open the website, you need to add this site as an exception and then enable the firewall and antivirus program back.
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Fix Error Code 0x80090016 for PIN and MS Store
If you encounter Error Code 0x80090016 while trying to create a PIN or when you are using Microsoft Store, then you’ve come to the right place as this post will guide you in how you can fix this problem. Recently some users reported that they were unable to sign in or set up the Windows 10 Login PIN. Note that the potential fixes for this issue are totally different in both scenarios. Here’s the error message you get when you encounter the PIN related error:
“Something went wrong, We weren’t able to set up your PIN. Sometimes it helps to try again or you can skip for now and do this later.”
On the other hand, here’s the error message you get for the Microsoft Store-related error:
“Try that again, Something happened on our end and we couldn’t sign you in.”
Here are some potential fixes you can try to fix the Error Code 0x80090016 in the Microsoft Store:

Option 1 – Try to sync the Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like the Error Code 0x80090016. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.
  • Start by tapping the Win + I keys to open the Windows Settings.
  • Next, go to Time & Language > Date & time.
  • From there, turn the toggle on for the “Set time automatically and Set time zone automatically” option on the right-side panel.
  • After that, click on Region & language located on the left side panel and make sure that the Country or region on the right-side panel is set to the country you live in.
  • Now close the Settings app and restart your computer and see if it fixes the problem or not.

Option 2 – Try to re-register the Microsoft Store app via PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
  • Wait for the process to be completed and then restart your computer.

Option 3 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then see if Error Code 0x80090016 is resolved or not.

Option 4 – Try to run the Windows Store Troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error Code 0x80090016. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • On your right-hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.
On the other hand, you can use the options below if you encounter Error Code 0x80090016 while setting up your PIN.

Option 5 – Try to manage the NGC Folder

  • You need to boot your computer into Safe Mode first.
  • Next, delete all the contents of the NGC folder and you can do that by taking ownership of the folder first. To do so, refer to these sub-steps:
    • First, locate the concerned folder and right-click on it then select Properties.
    • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
    • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
    • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
    • Now edit the permission to Full Control for “Everyone”.
    • Click OK to save the changes made and then exit.
  • After you take ownership of the folder, you can now delete all of its contents.
  • Once you’re done, restart your computer and see if the problem is fixed.

Option 6 – Try to use the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box
  • Then type “gpedit.msc” in the field and hit Enter or click OK to open the Group Policy Editor.
  • Next, navigate to this setting: Computer Configuration > Administrative Templates > System > Logon
  • After that, double click on “Turn on convenience PIN Sign-in” and set its radio button to Enable. This policy setting has the following description:
“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”
  • After you set the radio button to Enable, it will turn on the Logins using the PIN. Note that setting the radio button to Disabled or Not Configured will turn off the Logins using the PIN.
  • Now exit the Group Policy Editor and restart your PC so that the changes can take effect.
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How to Fix Win32kbase.sys BSOD error
There is various Blue Screen of Death errors that you can encounter as you use your Windows 10 computer and some of these Stop errors have something to do with the win32kbase.sys file. This post will guide you in fixing the BSOD errors related to the win32kbase.sys file.
  • A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: Win32kbase.sys.
  • Your PC ran into a problem and needs to restart. If you would like to know more, you can search online later for this error: win32kbase.sys.
  • SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)
  • STOP 0x0000000A: IRQL_NOT_LESS_EQUAL – win32kbase.sys
  • STOP 0x0000001E:
KMODE_EXCEPTION_NOT_HANDLED – win32kbase.sys
  • STOP 0×00000050:
PAGE_FAULT_IN_NONPAGED_AREA – win32kbase.sys
The win32kbase.sys file is a Windows operating system Base Win32 Kernel Driver file located in the System32 folder so if it ends up getting corrupted or if it went missing, your computer will throw up Blue Screen error. To fix BSOD errors that have something to do with the win32kbase.sys file, here are some possible fixes that could help. Worry not for these possible fixes are not complicated.

Option 1 – Run the Check Disk or CHDSK utility

One of the first things you can try to resolve the win32kbase.sys Blue Screen error is running the CHKDSK utility. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f C:
  • Wait for the process to be completed and then restart your computer.

Option 2 – Run SFC or System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Restart your PC.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the win32kbase.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing Blue Screen errors related to the win32kbase.sys file. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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Fix VIDEO_DXGKRNL_FATAL_ERROR (0x00000113)
A lot of Windows 10 users have reported recently that their computers are frequently crashing with a Blue Screen error with an error code “VIDEO_DXGKRNL_FATAL_ERROR”. This kind of Stop error appears not so often and its bug check value of 0x00000113 is an indication that there is some violation in the Microsoft DirectX graphics kernel subsystem. This error also occurs when there is a corrupted driver that interferes with the GPU’s normal functionality. According to some security experts, this kind of error is reported to only occur in Windows 10 PCs. Users started getting this error right after a large Windows Update. The cause of this error might have something to do with a violation in the DirectX graphics kernel subsystem where there could be a bad DirectX install or some corrupted Dynamic Link Library or DLL. Aside from that, the error might also be caused by the Nvidia driver which might have crashed or it could also be that there is an intermittent power supply. Moreover, an outdated BIOS as well as a third-party security program might be the ones behind this Blue Screen error. Whichever the case may be, you need to fix the VIDEO_DXGKRNL_FATAL_ERROR BSOD error by following the instructions given below carefully.

Option 1 – Try checking if the NVIDIA graphics card is enabled and update it as well

Although the problem is quite massive, the fix could be as simple as enabling the NVIDIA graphics card if it turns out to be disabled. There might be some strange reason why your graphics card disables itself. Thus, the best and first option you can try is to check if the NVIDIA graphics card is enabled or not. To do so, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • After opening the Device Manager, look for the Nvidia graphics card option among the list of device drivers. Once you found it, check if it is enabled or not. If it’s not enabled, you should see a gray arrow pointing downwards. Right-click on the card and select Enabled.
  • Next, right-click on the graphics card once more and click on the Update Driver Software option and then click on the “Search automatically for updated driver software” option.

Option 2 – Update or uninstall third-party security program

As mentioned, the VIDEO_DXGKRNL_FATAL_ERROR Blue Screen error might be caused by a third-party security program that’s installed on your computer. So you have to either update it or uninstall it to resolve the issue.

Option 3 – Check the power supply for any inconsistency

The Blue Screen error might also be caused by an intermittent power supply. If there is any intermittent changes between the main supply and the battery power, it might lead to bad contact on your supply to the charger and thus, causes the VIDEO_DXGKRNL_FATAL_ERROR Stop error to appear. So to check if this scenario is applicable to you, you have to monitor your computer for any frequent changes between the power supply and the battery power. If you see that the supply is displaying power On and Off, see if the same goes when the power supply is disconnected. However, if it does not occur, you might have to purchase a new power adapter cable and replace the one that you have right now.

Option 4 – Reinstall the Graphics card drivers

  • Tap Win + R to open Run then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the Display adapters and uninstall each one of the graphics card drivers by right-clicking on them and selecting the Uninstall device option.
  • After uninstalling the graphics card drivers, close the Device Manager and tap Win + R to open Run once again.
  • After that, type “appwiz.cpl” in the field and hit Enter to open Programs & Features in the Control Panel.
  • Next, look for any program that’s related to your GPU manufacturers like Nvidia, AMD, or Intel. Right-click on any GPU-related entry and click on Uninstall to uninstall them and then follow the next on-screen instructions that appear afterward.
  • Now restart your computer.
  • Once your computer has restarted, go to the GPU manufacturer’s website and download the latest driver version for your graphics card model and then install it.
  • Restart your computer once again. That should fix the problem.

Option 5 – Try checking if there are any BIOS updates available for your PC

Updating the BIOS may help you resolve the BSOD error. You can just go to the OEM’s website as they offer utility software that can download BIOS firmware and update it without any problem. BIOS updates usually offer enhancements and fixes to some issues like this one.

Option 6 – Perform a System Restore

Performing a System Restore on your computer can also help you fix the VIDEO_DXGKRNL_FATAL_ERROR Blue Screen of Death error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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Easy Remove ShopAtHome Guide

ShopAtHome Toolbar is a browser extension. This extension tracks information when you visit a website, whether typing in the URL or clicking a link, the Browser App recognizes whether the URL is that of an Affiliate Store, and, if so, may redirect you through the affiliate network site to the Affiliate Store’s website, at which time, a tracking cookie will be placed in your browser. This cookie is the tracking mechanism that will follow your transaction with the Affiliate Store.

During installation, the Browser App may automatically change the default search engine used by your Web browser, whether via a built-in search box or otherwise, to our search engine. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times.

Multiple anti-virus scanners have detected possible malware in ShopAtHome.com Helper and are therefore classified as potentially unwanted and flagged for optional removal.

About Browser Hijackers

Browser hijacking is actually a form of an unwanted program, often a web browser add-on or extension, which then causes modifications in the browser’s settings. Browser hijackers can do a variety of things on your PC. The idea would be to force users to visit certain sites that are looking to increase their visitor traffic and generate higher ad income. A lot of people assume that these kinds of sites are legitimate and harmless but that is incorrect. Almost every browser hijacker poses an actual threat to your online safety and it is important to classify them under privacy risks. They do not just screw up your web browsers, but browser hijackers could also modify the system registry, leaving your computer or laptop susceptible to other forms of hacking.

Browser hijacking signs and symptoms

Signs that your web browser is hi-jacked include: 1. the home page of your web browser is changed suddenly 2. you find yourself regularly directed to some other web page than the one you actually meant 3. The default search page of the browser is changed 4. you find many toolbars in your web browser 5. you see a lot of pop-ups on your computer screen 6. your internet browser starts running sluggishly or displays frequent glitches 7. Inability to navigate to particular sites, particularly anti-malware as well as other security software sites.

How browser hijacker infects PCs

Browser hijackers infect computers through malicious email attachments, downloaded infected documents, or by checking out infected internet sites. They also come from add-on programs, also called browser helper objects (BHO), web browser extensions, or toolbars. Other times you may have unintentionally accepted a browser hijacker as part of a software program package (generally freeware or shareware). Popular examples of browser hijackers include Conduit, CoolWebSearch, Coupon Server, OneWebSearch, RocketTab, Delta Search, Searchult.com, and Snap.do.

The best ways to get rid of browser hijackers

Some hijackers could be removed simply by uninstalling the related freeware or add-ons from the Add or Remove Programs in the Microsoft Windows Control Panel. Sadly, the majority of the software packages utilized to hijack a web browser are deliberately designed to be hard to detect or remove. Besides, browser hijackers can modify the Windows registry so it can be very difficult to fix manually, particularly if you are not a very tech-savvy person.

Help! Malware Preventing Anti-virus Installation And Access To The Web

All malware is inherently dangerous, but certain kinds of malware do a lot more damage to your computer or laptop than others. Some malware sits in between the computer and the net connection and blocks some or all websites that you would like to visit. It might also block you from adding anything on your PC, especially anti-malware applications. If you’re reading this, odds are you’re stuck with a virus infection that is preventing you to download and/or install Safebytes Anti-Malware software on your PC. Do as instructed below to get rid of the malware by alternate methods.

Boot your PC in Safe Mode

In the event the malware is set to load at Windows startup, then booting in Safe Mode should avoid it. Just the minimum required applications and services are loaded when you boot your personal computer in Safe Mode. To launch your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, please do as instructed below. 1) Press the F8 key repeatedly as soon as your PC boots, but before the big Windows logo shows up. This will conjure up the “Advanced Boot Options” menu. 2) Make use of the arrow keys to choose Safe Mode with Networking and press ENTER. 3) Once you get into this mode, you should have online access again. Now, obtain the virus removal application you need by utilizing the browser. To install the application, follow the guidelines in the installation wizard. 4) Right after installation, do a full scan and let the software delete the threats it detects.

Use an alternate web browser to download a security program

Malicious program code can exploit vulnerabilities in a particular browser and block access to all antivirus software websites. The best solution to avoid this problem is to choose a browser that is well known for its security features. Firefox contains built-in Phishing and Malware Protection to keep you secure online.

Install and run anti-virus from a USB drive

Here’s another solution which is using a portable USB anti-virus software package that can check your system for viruses without the need for installation. Try these simple actions to clean up your affected computer by using portable anti-malware. 1) Make use of another virus-free computer system to download Safebytes Anti-Malware. 2) Put the USB drive into the clean PC. 3) Double click on the downloaded file to run the installation wizard. 4) When asked, choose the location of the USB drive as the place where you would like to store the software files. Follow the on-screen instructions to finish the installation. 5) Now, plug the thumb drive into the corrupted system. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Run Full System Scan to identify and clean-up up all types of malware.

SafeBytes Anti-Malware Features

If you’re planning to purchase anti-malware for your computer system, there are many brands and utilities for you to consider. Some are very good ones, some are ok types, while some are simply just fake anti-malware software that could harm your PC themselves! While looking for an antimalware tool, pick one that provides reliable, efficient, and total protection against all known computer viruses and malware. While considering the dependable software programs, Safebytes AntiMalware is undoubtedly the highly recommended one. Safebytes is among the well-established computer solutions firms, which provide this complete anti-malware tool. With its cutting-edge technology, this application can help you remove multiples types of malware including computer viruses, worms, PUPs, trojans, adware, ransomware, and browser hijackers. SafeBytes anti-malware takes computer protection to a totally new level with its enhanced features. Here are a few popular features found in this program: Antimalware Protection: With a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection that is intended to find and get rid of viruses and malware that are hidden deep inside your computer’s operating system. Live Protection: SafeBytes provides complete and real-time security for your PC. It’ll continuously monitor your pc for hacker activity and also gives users sophisticated firewall protection. Extremely Speed Scanning: SafeBytes Anti-Malware has got a multi-thread scan algorithm that works up to 5x faster than any other anti-malware software. Web Filtering: SafeBytes provides an instant safety rating on the pages you are about to check out, automatically blocking harmful sites and make sure that you’re certain of your online safety while browsing the net. Lightweight Application: This software program is not “heavy” on the computer’s resources, so you will not find any overall performance troubles when SafeBytes is operating in the background. 24/7 Customer Service: Skilled technicians are at your disposal 24/7! They will quickly fix any technical issues you might be encountering with your security software.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove ShopAtHome without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by ShopAtHome

Files: File %PROGRAMFILESSelectRebatsToolbarShopAtHomeToolbar.dll. File %WINDIRDownloaded Program Filesinstall.inf. File %WINDIRDownloaded Program Filessahagent-cdt1004.exe. File %LOCALSETTINGSTempsahagent-cdt1004.exe. File %LOCALSETTINGSTempcdt1004.sah. File %LOCALSETTINGSTempsetup4002b.cab. File %LOCALSETTINGSTempsetup4002b.ini. File %SYSDIRap9h4qmo.ini. Search and Delete: ap9h4qmo.ini. File %SYSDIRap9h4qmo.exe. File %SYSDIRBundleLite_westfrontier1001.exe. File %SYSDIRap9h4qmo.ini. File %WINDIRa95kfrhe.exe. File %SYSDIRa95kfrhe.ini. File %SYSDIRa95kfrhe.ini. File %SYSDIRq17i9a4j.ini. Search and Delete: ap9h4qmo.ini. Directory %LOCALSETTINGSTempSahUpdate. Registry: Key 759C257C-F750-4F52-AB58-FB8A7B8770FE at HKEY_CLASSES_ROOTTypeLib. Key HKEY_CLASSES_ROOT named GRInstall7.Installer Key HKEY_CLASSES_ROOT named GRInstall7.Installer.1
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dxgkrnl.sys Blue Screen Error in Windows
Dxgkrnl.sys is a file related to the Microsoft DirectX driver – a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like 3D games as well as HD videos. However, there are times when you encounter Blue Screen errors for this system file which is quite a lot. So when you encounter a Blue Screen error that’s related to this file, then it could be that the dxgkrnl.sys file is infected with some virus or malware and this might go unnoticed since antivirus programs regard dxgkrnl.sys as a system file. Here are some Blue Screen errors related to the dxgkrnl.sys file:
  • SYSTEM_SERVICE_EXCEPTION .
  • BAD_POOL_HEADER
  • STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL.
  • STOP 0x0000001E:
KMODE_EXCEPTION_NOT_HANDLED
  • STOP 0x00000050:
PAGE_FAULT_IN_NONPAGED_AREA
To fix the dxgkrnl.sys Blue Screen error, here are some suggestions you have to check out.

Option 1 – Try running the DirectX Diagnostic Tool

Since the dxgkrnl.sys error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the dxgkrnl.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that also cause this kind of BSOD error.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like dxgkrnl.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 6 – Try disabling the SLI Technology in NVIDIA Control Panel

In case you don’t know, there is a technology called SLI that comes with the NVIDIA graphics cards. With the help of this technology, the usage of various GPUs is allowed on a computer and hence helps in triggering the Alternate Frame Rendering and boosts the Graphics Performance directly. This is why this option to disable the SLI technology is suitable in fixing the problem if you are using an NVIDIA Graphics card.
  • Search for NVIDIA Control Panel in the Cortana Search box and then click on the related search result or you can also right-click on the NIVIA icon located in the system tray and then select the NVIDIA Control Panel to open it.
  • After that, navigate to the 3D settings section.
  • Then select the “Set SLI Configuration” option and click on the “Do Not Use SLI Technology” option.
  • Now click on Apply located at the bottom-right corner of the window to save the changes made.
  • Restart your computer.

Option 7 – Try turning off NVIDIA Surround

Note that this option is only applicable if your computer is using the NVIDIA Graphics card.
  • In the Cortana Search box, search for NVIDIA Control Panel and click on the related search result.
  • After opening the NVIDIA Control Panel, go to 3D Settings > Configure Surround, PhysX.
  • Now uncheck the “Span displays with Surround” option and then click on the Apply and OK buttons to save the changes made.
  • Restart your computer.
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