Fix Can’t Find Games on Twitch

The Winload.efi file is an Extensible Firmware Interface or EFI file. EFI files are executable files for the firmware of the computers that are mainly based on UEFI and execute the tasks of loading the files to the bootloader of the computer. They are used for a specific set of tasks such as turning on the computer, installing Windows, restarting the computer or resetting it, and so on. This is why the Winload.efi file is a significant file so if it gets corrupted, lost, or damaged, it would be impossible for the Windows operating system to proceed. Here are some errors you can encounter that are related to the Winload.efi file:

• efi is missing
• efi cannot be found
• efi is missing or contains errors
• This program can’t start because winload.efi is missing from your computer
• This application requires the file winload.efi, which was not found on this system.
• There was a problem starting [path]winload.efi. The specified module could not be found.

In addition, the 0xc0000225 , 0xc00000e and 0xc0000001error codes are also associated with the Winload.efi file. Before you start troubleshooting the problem, you can try to perform System Restore first. This will help undo any changes you’ve made in your computer that might have triggered the Blue Screen error. To perform System Restore, here’s what you have to do:

• First, press the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that your create a System Restore point first.

Option 1 – Try rebuilding the Boot Configuration Data (BCD) and repairing MBR

• Once you get to the Welcome Screen part, click on Next.
• Afterwards, click on the Repair your computer option located on the bottom-left part of the window.
• Then click on Troubleshoot.
• Next, select the Advanced Options and then Command Prompt.
• Once Command Prompt has been pulled up, the following commands to rebuild BCD files and repair MBR. Don’t forget to hit Enter right after you type each command.
  • bootrec /repairbcd
  • bootrec /osscan
  • bootrec /repairmbr
• Once the command line is successful in finding out a Windows installation, hit Y to let it boot from the list which will successfully rebuild BCD.
• Now type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.

Option 2 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve errors related to the Winload.efi file. To disable Secure Boot, here’s what you have to do:

• First, boot your computer into Windows 10.
• Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
• After that, go to the BIOS of your computer.
• Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
• Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery and UEFI Firmware Settings.
• Select the UEFI Firmware Settings which will take you to the BIOS.
• From there, go to Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
• Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
• Save the changes made and exit. Afterward, your computer will reboot.

Option 3 – Run System File Checker scan

You might also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

• Hit the Win + R keys to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them

• Reboot your computer.

Option 4 – Disable the Early Launch Anti-Malware Protection

• You need to restart your computer in the Start Menu first while holding down the Shift key on your keyboard.
• After that, it will restart your computer to Startup Settings.
• Now ensure that the 8^th option is labeled as “Disable early launch anti-malware protection.
• Then tap the F8 key since the aforementioned option above is listed at number 8. This should launch and load Windows on your PC with the Early Anti-malware protection disabled for that session only when you try to carry out the same task and then check if the error related to the Winload.efi file is now fixed.

When you are copying some files from your computer to your hard disk and vice versa or when you have several disks connected to your Windows 10 computer and you suddenly receive an error message saying, “The request failed due to fatal device hardware error”, then this means that there is some issue with the hardware of your computer. This issue might be caused by various reasons but whatever they may be, this post will guide you on how you can fix the “The request failed due to fatal device hardware error”. To fix the error, here are some suggestions that could help.

Option 1 – Check for any hard disk errors

• On your desktop, right-click on the “This PC” or computer icon and then select Manage to open the Disk Management. Here you get to check your drive’s health.
• Next, click on Disk Management on the left side panel.
• From there, check the state of your drives. If it shows that all your partitions are healthy then it means all is good and that the problem may have something to do with some physical issues with your hard drive.

Option 2 – Run the CHKDSK utility

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including “The request failed due to fatal device hardware error”.

• Tap the Win + S keys to open the Search box.
• Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
• After opening an elevated command prompt, copy and paste the following command and hit Enter:

CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]

Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.

• Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
• If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
• After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
• Wait until the process is completed and then restart your computer

Option 3 – Verify the hard drive using SMART attributes

In case you don’t know, Windows has a built-in feature of SMART analysis which analyzes the hard drive/SSD and checks all the parameters by performing some minor operations. To use it, follow these steps:

• Tap the Win + S keys and type “command prompt” in the field then right-click on the related search result and select the “Run as administrator” option.
• After opening Command Prompt as admin, type the “wmic disk drive get status” command and hit Enter.
• You should get a result after that, and if you see that it’s “normal”, proceed to the next option below.

Option 4 – Format your hard disk

You can try formatting your drive since this problem also occurs on removable hard drives. In addition, if your drive is not properly initialized, this error will really pop up. Thus, you need to make sure that the hard drive is initialized and that the correct partition style is selected.

• To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
• Next, right-click on the drive and select Format.
• After that, uncheck the “Quick Format” option and then format your drive properly.
• Now once the formatting process is finished, unplug the drive and plug it back in afterward.
• Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
• After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
• From there, right-click on the drive volume and select Initialize Disk.
• Next, select the correct partition type and proceed.

As you know, the Graphics Card in a computer is one of the important components in an operating system as they are responsible for rendering various objects in your computer. However, there are cases when the performance of this rendering can degrade and your computer can trigger a VIDEO_SCHEDULER_INTERNAL_ERROR Blue Screen of Death error instead. The VIDEO_SCHEDULER_INTERNAL_ERROR bug check has a value of 0x00000119 which means that the video scheduler has detected a fatal violation in your computer. Before you troubleshoot the problem, you might want to perform System Restore first as it might help you fix the Stop error. To perform System Restore, refer to these steps:

• First, press the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the Stop error is fixed or not.

If the VIDEO_SCHEDULER_INTERNAL_ERROR BSOD error is still not fixed after System Restore, then follow the given options below to further troubleshoot the problem.

Option 1 – Try to manually check the Graphics Card hardware

You might also want to check the physical status of your Graphics card and you can do this by disconnecting the Graphics card or any other external device connected to your computer. Once you’ve removed the external device, check it for any damages. If there’s none, connect it back to your computer and check if the VIDEO_SCHEDULER_INTERNAL_ERROR Blue Screen error is fixed or not.

Option 2 – Try removing hardware or drivers that you’ve installed recently

If you have recently installed some hardware or drivers, you might want to disable or remove them since external devices are proven to be one of the factors that trigger Blue Screen errors like VIDEO_SCHEDULER_INTERNAL_ERROR. All you have to do is physically disconnect any external devices that are connected to your computer and then check if it fixes the BSOD error or not.

Option 3 – Try to rollback, update, or disable the Graphics card drivers

Since the VIDEO_SCHEDULER_INTERNAL_ERROR Blue Screen error has something to do with Graphics card drivers, you can either roll back, update or disable them depending on your preference in order to resolve the error.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 4 – Uninstall any faulty drivers

You can also uninstall any faulty drivers via Device Manager. How? Refer to these steps:

• Tap the Win + R keys to launch the Run dialog box.
• Then type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
• From there, look for any faulty drivers. You can identify them easily as they will be marked with a yellow exclamation point. And then check which entries would not affect the normal functioning of your PC.
• Now click on the entries of every faulty driver and click on the Uninstall option.
• Once you’ve uninstalled them, restart your computer to allow your computer to reinstall the faulty drivers you’ve just removed.

Option 5 – Run System File Checker at boot time

• Once you get to the Welcome Screen part, click on Next.
• Afterward, click on the Repair your computer option located on the bottom-left part of the window.
• Then click on Troubleshoot.
• Next, select the Advanced Options and then Command Prompt.
• After opening Command Prompt, type the “sfc /scannow” command and hit Enter to run the System File Checker scan.
• Wait until the process is completed and type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.

Option 6 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like the VIDEO_SCHEDULER_INTERNAL_ERROR error. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Sticky Notes is one of the useful programs and in the early days, the option is available for users to change the font size of the text a lot easier. However, for some unknown reason, Microsoft decided to get rid of this feature in the latest Windows Update. One would expect that the feature will be replaced by an even more useful feature but it’s not which makes the Sticky Notes app worse than before. Worry not though for it doesn’t have to stay that way as there is another thing you can try to change the font size in your Sticky Notes app and that’s what we’re going to cover in this post. As mentioned, Microsoft removing this font feature is quite strange and in the past, users asked for this feature and since it’s no longer available, you can try following the steps given below to bring it back. And for that, you need to go to the Ease of Access section in the Settings app. Refer to the steps given below for more instructions. Step 1: First, tap the Win + I keys to open Settings and then go to the Ease of Access section. Step 2: After going to the Ease of Access menu and select Display from the list of options. Step 3: From there, you should see an option that says “Make text bigger”. And then use your mouse to navigate to the slider to change the size of the font. Note: Take note that after doing all the steps above, it will change not just the Sticky Notes app but also everything in Windows 10. This method is actually the best since it only changes the size of the apps rather than a wholesale change in your Windows 10 computer. Step 4: Next, scroll under Display until you see the “Change the size of apps and text on the main display” option where you’ll see that the option is 100% but you’ll want to change that to 125%. Step 5: After that, click on the drop-down menu and select 125% and then restart your Windows 10 computer. Step 6: Now open the Sticky Notes app and check if you can now change the font size in the Sticky Notes app.

DirectX encountered unrecoverable error usually face gamers when they try to star certain game. In this guide, we will help you to get over it and solve the issue. Follow steps in this guide one after another since they go from most simple ones to complex ones so following is advised in order not to waste a ton of time and resources doing wrong tasks.

1. Check your game page and your DirectX

   The first and most common thing that can cause this type of error is when your installed DirectX is not the same version that the game requires. Check the game store page to see system requirements and write down which DirectX version it requires in order to run. Then press ⊞ WINDOWS + R to bring run dialog and type in it DXDIAG and press ENTER DX diagnostic window will pop up and at the bottom, you can find which DirectX version is installed on your system. If versions are different, install the required DirectX version and run the game.

2. Update or reinstall GPU drivers

   DirectX can get corrupted via bad driver update, in order to fix this, reinstall or update your Graphic drivers to the latest version from the official manufacturers' website.

3. Set custom scaling to 100

   Go into Windows settings and set custom Display scaling to a value of 100, sign out, and then sign back in.

4. Delete registry key

   Note that you should do this as the last option and be very careful since you can crash whole Windows in this way. Press ⊞ WINDOWS + R to open the run dialog and type RegEdit in it to open the registry editor. Find this key: ComputerHKEY_CLASSES_ROOTPROTOCOLSFiltertext/XML and delete it from the registry, you might want to do a backup of the registry first, just in case.

As you know, Windows Hello offers you quick access to computers since you can log in to your Windows devices three times faster compared to passwords with the help of the camera via Face recognition and fingerprint reader. This way, Windows Hello will recognize you right away. However, there are also times when you might encounter some problems when using Windows Hello. For one, if you are trying to add the PIN method to Windows Hello on your Windows 10 computer but you suddenly encountered an error code of 0x801c004d or if you are trying to use your existing pin and you encounter an error code of 0x80070490 along with an error message that says, “Not recognized”, then read on as this post will guide you on how you can fix both of these errors. Here is the complete content for both errors:

• “0x801c004d – Unable to enroll a device to use a PIN for login”
• “0x80070490 - Not recognized, Pin and fingerprint are no longer options for signing in”

If you got any of these two errors, there are several potential fixes you can check out to resolve them. You can try to check for any Windows Updates or create the PIN again or check the CNG Key Isolation Service. You could also try to reset the TPM or create a new User Account. For more information, follow the instructions provided below.

Option 1 – Try checking for any available Windows Updates

The first thing you can do is to check for any available Windows Updates. It is possible that your computer may be outdated and is the reason why you’re having troubles with Windows Hello. To check for Windows Updates, just go to Settings and from there, head over to the Update and Security section and click on Windows Updates located on the left pane, and then click on the Check for Updates option. Wait until the process of checking updates is completed and if it finds new updates, install it. After you install the new Windows Updates, check if you can now add the PIN on Windows Hello or not.

Option 2 – Try creating the PIN again

The next thing you can do is to create the PIN again by signing out and signing in again and then try creating the PIN once more. If this does not work, you can try restarting your computer and creating the PIN again. You could also try removing the PIN and then change it.

• Remove the PIN by going to Settings > Accounts > Sign-in options.
• From there, go to the PIN section and click on the Remove button.
• You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
• Restart your computer and then set up a new PIN.
• Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try checking the CNG Key Isolation Service

The CNG Key Isolation Service is the one that stores and uses long-lived keys in a secure process complying with the common criteria requirements and it is possible that the error could be related to this service. This service is hosted in the LSA processes and provides key process isolation to private keys and associated cryptographic operations as required by the common criteria. Thus, you need to check this service to see if it’s the one that’s causing the error.

• Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• Next, locate the “CNG Key Isolation Service” and once you find it, double click on it to open its Properties box.
• After opening its Properties, check its Startup type and select Manual. This is the default setting and if it is Disabled, then it’s no wonder why you’re getting errors with Windows Hello, thus, you need to enable it.
• Once done, restart your computer and check if you can now add the PIN to Windows Hello. If you still get the error, then you might want to try setting the CNG Key Isolation Service from Manual to Automatic and then click on the Start button and see if it fixes the error or not.

Option 4 – Try to reset the Trusted Platform Module or TPM

You might also want to try resetting the Trusted Platform Module or TPM to fix the error. You can do this by opening Windows PowerShell and then executing the “Clear-Tpm” command. After that, check if the error is now resolved.

Option 5 – Try to create a new User Account

You could also try to create a new User Account on your Windows 10 computer to fix the Windows Hello error. Once you have created a new local user or administrator account in Windows 10, check if you are now able to add the PIN from this newly created user account.

Lately on EA forums question has appeared on what to do when Origin client does not load library. It seems that the latest update for the Origin client has brought some issues as not properly showing one library which appears empty. Do not worry, we have a solution for you, several to be precise and it will fix the issue guaranteed. It is advisable to try solutions in order how they are presented since they go from the most simple and fastest and most common ones.

1. Delete the cache

   Close origin client completely Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %ProgramData%/Origin and press ENTER Go into the Origin folder Delete all files and folders except the LocalContent folder Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %AppData% and press ENTER Delete the Origin folder In the address bar click on AppData Go into the local folder Delete Origin folder Reboot your PC

2. Clear the temporary files

   Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %AppData% and press ENTER Go into the roaming folder Delete Origin folder Go to the AppData folder and delete the Origin folder from there also Reboot system

3. Try Windows built-in tools to check compatibility

   Locate where Origin is installed and right-click on the executable file Click on properties Go to the compatibility tab Click on Run the compatibility troubleshooter and follow on-screen instructions

4. Update Origin

   Rarely this is the case but check manually to see if you can update your Origin client. Sometimes due to network issues client does not update automatically and can cause this strange behavior.

5. Add origin as an exception to antivirus and firewall

   Not rarely game clients can be detected as some form of malicious software and antivirus along with firewall can automatically block it. Go to your security software settings and add it as the exception.

6. Reinstall Origin

   If everything else fails, reinstall the Origin client

What is 0x8007043c Error Code?

Have you ever come across 0x8007043c error message pop up on your PC? If yes, then you should know that this error message is generated when any corresponding process or operation cannot be completed successfully by the application. This is a critical Windows OS Error message that should be fixed immediately.

Solution

Error Causes

The 0x8007043c error code is usually triggered by the following reasons:

• Missing or corrupt registry files
• Failure to update Windows Installer
• Viruses and Spyware

Common signs of this error code are pop-up messages, program lock-ups, problems with opening documents, and screen freeze.

Further Information and Manual Repair

As soon as you experience this error on your PC, it is advisable to repair it immediately because this error poses high-security risks. Malwares and viruses are notorious for data theft. To fix the 0x8007043c error on your PC, you don’t need to take on the services of an IT professional. This error code is rated as easy to repair. By following the instruction and repair solutions given below, you can easily fix this Window error 0x8007043c in a couple of minutes by yourself. Here’s what you need to do:

Step 1: Scan for Viruses and Spyware

To stop hackers from sneaking into your PC and stealing your confidential data, you must first scan your computer for viruses and spyware on your PC. It is advisable to use a powerful antivirus to ensure your computer is totally virus and spyware clean.

Step 2: Download and Install a Registry Cleaner

After you scan for viruses, you should now download and install a registry cleaner. This is needed because an antivirus does not detect corrupt registry entries. To detect such entries, the registry cleaner tool is the best. After you download a registry cleaner on your system, click the scan button. You will have to wait for a few seconds for the scanning to finish. Once the scanning is complete, click on the ‘Repair’ button to fix the errors. After fixing all the errors, restart your computer. This is important because the registry changes will only come into effect after the system restarts. By following these 2 simple steps, you can easily resolve the 0x8007043c error on your system. However, to prevent this error from occurring again, it is recommended to run the antivirus every time you use your PC.

What is MSVCR100.dll Error?

Msvcr100.dll is a dynamic link library file. This file is loaded into the memory at runtime for successful program execution. This process is also referred to as runtime dynamic linking. The Msvcr100.dll belongs to the Microsoft Visual C++ Runtime Library. It is a core Windows component used by numerous Windows-based applications to load and run smoothly on Windows PC. Msvcr100.dll error occurs when the process of runtime dynamic linking fails. Due to this error, you are unable to access the desired application. The error code is displayed in either of the following formats:

• “Msvcr100.dll Not Found"
• "This application failed to start because msvcr100.dll was not found. Re-installing the application may fix this problem."
• "Cannot find [PATH]msvcr100.dll"
• "msvcr100.dll  is missing from your computer"
• "XXX.exe - System Error - MSVCR100.dll is missing from your computer."

Solution

Error Causes

Narrowing down the cause of the Msvcr100.dll error is not possible as this error can occur on your PC due to multiple reasons. However, here are some of the most common causes of Msvcr100.dll error code on Windows PC:

• Msvcr100.dll file corrupt and damaged
• Missing Msvcr100.dll file
• Corrupt runtime code library
• Registry issues
• Malware attack and viral infection

Further Information and Manual Repair

Here are some of the best ways to resolve this error on your system:

Reinstall the application causing the error

As dll are shared files used by multiple programs to load and run, there is the possibility of it getting deleted when uninstalling a certain program. If so, then the best way to fix it is to reinstall the application that is causing the error to pop up on your screen. This way you’ll be able to set up the program again and install the Msvcr100.dll file back on your system.

Download Microsoft Visual C++ 2010 Redistributable Package

Another way to resolve this error is to download Microsoft Visual C++ 2010 Redistributable Package. To do this, first, see if you are running a 32 bit or 64-bit copy of Windows. XP users go to the start menu and click run then type winver and press enter. In Vista and Windows 7, go to the start menu and type computer and click properties. The information you require is under Windows Edition. Once you find out whether you are using a 32 bit or a 64-bit version, accordingly, download the correct version of Microsoft Visual C++ 2010 Redistributable Package directly from Microsoft’s official website. Simply download and install the software. Then follow the prompts to add the toolbox to your PC. After that, restart your computer; most likely the error message will be gone. If it still persists, then this means the error is either related to the registry or malware.

Download and Run Restoro

Restoro can be used to resolve both malware infection and registry issues on your PC that could be triggering Msvcr100.dll errors. Restoro is a next-generation and multi-functional PC repair tool embedded with powerful utilities like an antivirus, a registry cleaner, and a system optimizer. The registry cleaning feature detects all registry issues and Msvcr100.dll errors. It removes unnecessary and obsolete files on the disk, like junk files, cookies, internet history, and temporary files cluttering the disk and damaging dll files. It repairs the damaged and corrupt dll files and restores the registry. Simultaneously the antivirus feature scans and removes all malicious software on your system. These include spyware, viruses, Trojans, adware, and malware that can damage dll files. This software is efficient and resolves the Msvcr100.dll error in seconds. It is easy to use and has a simple navigation. It is compatible with all Windows versions. Click here to download Restoro on your PC and resolve the Msvcr100.dll error today!

Recently, a number of users reported seeing plain white icons on their “.docx” files instead of the Word icon. This kind of issue is mostly caused by a conflict with the default program settings in Windows which is why you may not see any Microsoft Word icon on your .docx files. So if you suddenly find that the Microsoft Word icon is either blank or missing and does not show properly on .doc and .docx document files of Office on your Windows 10 computer, then you can check out the potential solutions outlined below. Before you proceed, you can try to restart your computer as there are instances when a simple system restart can resolve some issues like this one. However, if it does not help, create a System Restore point first. This is to ensure that you can always undo the changes you are about to make in case something goes wrong. Once you have that covered, proceed to the following options.

Option 1 – Try to configure .docx files to open with “winword.exe”

You can try configuring the .docx files to open with the winword.exe in order to fix the problem.

• Right-click on a .docx file and select the “Open with…” option.
• After that, if a prompt appears with a message saying, “How do you want to open this file”, select the “More apps” option to proceed.
• Next, scroll down and check the checkbox that says, “Always use this app to open .docx files” option.
• Then click on the “Look for another app on this PC” link and choose the WINWORD.exe application from one of the following paths based on the installed Office version in your computer and click Open:
  • Word 2016 (64-bit): C:/Program Files/Microsoft Office/root/Office16
  • Word 2016 (32-bit): C:/Program Files (x86)/Microsoft Office/root/Office16

• Now check if you can now see the Word icon on the .doc or .docx files.

Option 2 – Try changing the default Word icon via Registry Editor

• Tap the Win + R keys to open the Run utility.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to this path located in the left pane: HKEY_CLASSES_ROOTWord.Document.12DefaultIcon
• From there, double click on the default value at the right pane and based on the Word version you are using as well as the architecture (32 bit or 64 bit) and then copy-paste the corresponding value in the Value data box:
  • For Word 2016 (64-bit) keep it as C:/Program Files/Microsoft Office/root/Office16/wordicon.exe,13
  • For Word 2016 (32-bit) Keep it as C:/Program Files (x86)/Microsoft Office/root/Office16/wordicon.exe,13

• Once you’re done, tap Enter and then close the Registry Editor.
• Restart your computer and see if the problem’s fixed.

Option 3 – Try to rebuild the Icon cache

You may want to rebuild the Icon cache as it could also help fix the issue.

• Tap Win + E to open File Explorer and then click Folder Options and click Views to show Hidden System Files.
• After that, go to C:Users%username%AppDataLocal folder and look for a file named Iconcache.db and delete it.
• Next, go to C:Users%username%AppDataLocalMicrosoftWindowsExplorer.
• From there, look for the following files and delete them.
  • iconcache_32.db
  • iconcache_48.db
  • iconcache_96.db
  • iconcache_256.db
  • iconcache_1024.db
  • iconcache_1280.db
  • iconcache_1600.db
  • iconcache_1920.db
  • iconcache_2560.db
  • iconcache_exif.db
  • iconcache_idx.db
  • iconcache_sr.db
  • iconcache_wide.dd
  • iconcache_wide_alternate.db
• Restart your computer. This will purge and rebuild the icon cache.

Option 4 – Try fixing Office apps

Fixing the Office apps can help you resolve the Word icon issue. All you have to do is open Settings > Apps. From the app list, look for the Microsoft Office Desktop apps and select it and then click on the Advanced options and click Fix. After that, wait until the process is completed and restart your PC. However, if the problem still persists, repeat the steps again but this time, click on Reset instead of Fix.

Option 5 – Try to repair Office Installation

If the options given above didn’t work, you can try to repair the Office installation and see if it can fix the problem.

• Open Control Panel and click on Programs and Features.
• Next, right-click on the Office program that you want to repair which in this case is, Word.
• Select Change and click Repair > Continue. After that, Office will start to repair Microsoft Word.
• Wait until the process is done and then reboot your computer.