Logo

Fix 0xC03A0005 error in Windows 10

When performing a Windows Backup to the NAS device (backup to a network share) that is running Samba, fails with an error message The backup failed, The version does not support this version of the file format (0xC03A0005). The problem occurs because of a conflict with the VHD file that is created by Windows Backup and is mounted during the process. There are three types of VHD files:

  1. Fixed,
  2. Expandable
  3. Differencing

If the VHD file is a sparse file that is not supported by the native VHD driver, the mounting will fail, and you will get this error. An example VHD file is one that keeps expanding depending on the backup size. The problem occurs only in the case of  File Level backup (file/folders in a volume) but not on the block level backup as the vhd file is never mounted. However, in the case of File Level Backup, the vhd is mounted, created by Windows Backup, which does not support the mounting of sparse files.

The solution is to use Strict Allocate: option in the smb.conf file

Login to SMB using SSH. Open the configuration file using the VI editor located at /etc/samba/smb.conf. If the option is not there, you can manually add strict allocate = yes which will make sure there are no sparse file that is created.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Complete Ethernet cable guide

In today's modern world many households have internet access, most of the connection nowadays is done via Wi-Fi or wireless but there is a high probability that you have also a few devices connected via cable. There are of course many disadvantages and advantages between cable connection and wireless connection.

lan network cables

The main advantages of a hard cable connection are of course faster speed and stability compared to Wi-Fi. But if we look into the cables themselves there is also a big difference between them. Not all cables are the same and quality as well as speed vary a lot between them. Choosing the right cable is essential in order to make a maximum of your internet and we have some great tips and explanations of what cables do so you can make the right choice and enjoy your full internet potential.

Not all cables are the same

Cheap cables and expensive ones are not the same no matter what everyone tells you. The old proverb you get what you pay is true and more expensive cables will be made from better materials and will have a higher transfer rate.

Quality network cables are separated into different categories with proper markings and when buying one you should always look for these markings on the cables themselves, do not buy cables that do not have markings since they will often provide lower transfer rates or will not be shielded from outside influences resulting in packet drops and instability in a network.

Categories and what they mean are:

  • Cat-5 with a maximum speed of 100Mbps, typically unshielded.
  • Cat-5e with a maximum speed of 1Gbps, available in both shielded and unshielded varieties.
  • Cat-6 with a maximum speed of 10Gbps for runs under 55 meters (around 180ft), available in both shielded and unshielded varieties.
  • Cat-6a with a maximum speed of 10Gbps, shielded.
  • Cat-7 uses a proprietary GG45 connector rather than the standard RJ-45 connector seen on other cables for speeds of 10Gbps, shielded.
  • Cat-8 with a maximum speed of 25Gbps (Cat-8.1) or 40Gbps (Cat-8.2) at a distance of around 30 meters (around 100ft), shielded.

Unless stated, these standards are typically rated at their quoted speeds for a run of around 100 meters (around 330 ft) and use a standard RJ-45 Ethernet connector. Each generation of cable is designed to be compatible with the generations that came before it, so it’s possible (for example) to use a Cat-6a cable with a router that only supports speeds of 1Gbps.

Shielded cables

When purchasing higher quality cable you might not be able to choose if you have shielding or not since some standards like Cat-6a, Cat-7, and Cat-8 are always shielded. But if you do not have the need for these and you are satisfied with Cat-5e for example you can choose.

Shielded cables are a little more expensive but they will provide you with a coating that will eliminate interference from outside waves making cables more reliable. Of course, if the cable will go through a room that does not have many radio waves or some other interferences then buying a shielded cable is a waste of money.

Cable platings

Usually, there are two types of connector platings on connectors, silver, and gold, and people usually think that gold is much better but there are major differences between silver and gold platings and truth to be told there is no better one, both are different and should be considered depending on your need.

Silver plating will provide you with faster speed since its conductivity is larger than gold, but gold is slower on the oxidation front so its life span is longer. On the other hand, if your cables are always connecting and disconnecting gold will be first to be scrubbed off from the surface since the gold coating is much thinner.

Overall if you would only connect cable once and have slower internet than cable capacity gold is the way to go, in another case if you would use the cable as always connecting and switching and your internet plan is the same as cable transfer capacity you might want to go with silver one.

Cable material quality

Network cables are made from copper, your standard conduction material but even here there are differences in quality and therefore the chance of pocket losses over it. More quality less loss and more stable connection and this will depend on the purity of copper that is used in the cable itself. More purity in copper, more stability, simple as that.

Conclusion

So as you can see, there are a lot of different things that will influence your pick of proper network cable but the overall best advice is to get one that will fit well into your needs and setup. pair it up with your router and your internet plan since just simply buying something that you can not use is really a waste of money.

Read More
Microsoft removed password as a requirement
ms password goneAs of the time of writing this article you no longer need or are required to have a password if you plan to log in to your Microsoft account. Microsoft explored various options for account security and came to the conclusion that passwords are obsolete. Microsoft is letting you access your account through the Microsoft Authenticator app, Windows Hello, a security key, SMS verification, or email verification code. All of these methods are way better in terms of security than passwords.

How to turn these features on?

To get rid of your Microsoft password, the process is simple. You simply need to go to your Microsoft account, click “advanced security options,” then “enable passwordless accounts” under the Additional security section.
Read More
How to remove Action Classic Games (actionclassicgames.com) from your Computer

Action Classic Games Toolbar is another product from Mindspark Interactive Network, Inc. that may claim to relieve users of their boredom with more than 500 online games. The Action Classic Games toolbar is available for download from its official web page and Google Web Store, though it is normally distributed via advertising directly from its website. When installed, it will change your home page and new tab to MyWay.com and start gathering user browsing information while active.

Browsing the internet with Action Classic Games enabled will result in the additional ad and sponsored content placement throughout the browsing sessions. This extension has been flagged as a Browser Hijacker by several top anti-virus applications and is therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is a type of unwanted program, usually a browser add-on or extension, which causes modifications in web browser’s settings. There are plenty of reasons why you might experience an internet browser hijack; however commercial, marketing, and advertising are definitely the key reasons for their creation. The idea is to force users to visit particular websites which are looking to increase their website visitor traffic and produce higher advertisement revenue. While it might appear naive, these tools were created by vicious people who always look to take full advantage of you, so that they could make money from your naive and distraction. In a much worst case, your internet browser could be hi-jacked to download malicious software that will do a lot of damage to your computer or laptop.

Key signs that your web browser has been highjacked

Symptoms that a web browser is a hi-jacked include: 1. home-page is changed 2. your internet browser is constantly being redirected to pornography sites 3. default search engine is changed 4. you’ll see multiple toolbars in your browser 5. you find numerous ads appear on your browsers or computer screen 6. your browser has instability issues or exhibits frequent errors 7. you’ve disallowed entry to particular websites, including the website of an anti-malware software developer like SafeBytes.

How does a PC get infected with a browser hijacker

Browser hijackers infect computers via malicious email attachments, downloaded infected documents or by checking out infected internet sites. They also come from add-on software, also called browser helper objects (BHO), browser plug-ins or toolbars. Other times you might have accidentally accepted a browser hijacker as part of an application package (usually freeware or shareware). A good example of a well-known browser hijacker is the latest Chinese malware known as “Fireball”, which has attacked 250 million computer systems around the world. It works as a hijacker but can be changed into a full-functioning malware downloader afterward. The presence of any browser hijacker malware on your computer might considerably diminish the web browsing experience, monitor your online activities that result in major privacy issues, create system stability issues and eventually cause your computer to slow down or to a practically unusable condition.

Browser hijacker removal

The one thing you can try to get rid of a browser hijacker is to find the malicious software inside the “Add or Remove Programs” list in the Microsoft Windows Control Panel. It may or may not be there. If it is, try and uninstall it. However, many browser hijackers are hard to get rid of manually. No matter how much you attempt to remove it, it may keep coming back again and again. Besides, browser hijackers could modify Windows registry so it could be very difficult to restore all the values manually, particularly when you’re not very tech-savvy individual. You might opt for automatic browser hijacker removal by just installing and running a reliable anti-malware application. To eradicate any type of browser hijacker from your personal computer, you should download the following professional malware removal tool – SafeBytes Anti-Malware. Together with the anti-malware tool, a PC optimizer, such as SafeBytes Total System Care, will help you in removing all related files and modifications in the Windows registry automatically.

Learn How to Remove a Virus that is Blocking Websites or Preventing Downloads

Malware could potentially cause all sorts of damage after they invade your computer, from stealing your personal information to deleting data files on your PC. Certain malware types modify web browser settings by adding a proxy server or modify the PC’s DNS configurations. In these instances, you will be unable to visit some or all of the sites, and therefore unable to download or install the necessary security software to remove the computer virus. If you are reading this article right now, you might have probably recognized that a malware infection is a reason behind your blocked web traffic. So what to do if you need to download and install an anti-malware application like Safebytes? There are a few steps you can take to circumvent this issue.

Boot your PC in Safe Mode

If the virus is set to run automatically when Microsoft Windows starts, stepping into Safe Mode may block the attempt. Just bare minimum required applications and services are loaded when you boot your computer into Safe Mode. To launch your Windows XP, Vista, or 7 computers in Safe Mode with Networking, follow the instructions below. 1) At power on, hit the F8 key before the Windows splash screen starts to load. This should bring up the Advanced Boot Options menu. 2) Make use of the arrow keys to choose Safe Mode with Networking and hit ENTER. 3) When you are into this mode, you should have online access once again. Now, utilize your browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) After installation, do a full scan and let the software program delete the threats it discovers.

Download the security program using an alternate browser

Some malware may target vulnerabilities of a specific browser that block the downloading process. If you are not able to download the anti-malware software program using Internet Explorer, this means the virus may be targeting IE’s vulnerabilities. Here, you should switch over to an alternative internet browser such as Chrome or Firefox to download the Safebytes program.

Make a bootable USB antivirus drive

Another option would be to make a portable antivirus program on your USB stick. Try these simple actions to clean up your affected PC using portable anti-malware. 1) On a virus-free PC, install Safebytes Anti-Malware. 2) Put the pen drive into the clean computer. 3) Double-click on the downloaded file to run the installation wizard. 4) When asked, choose the location of the pen drive as the place where you want to store the software files. Follow the instructions on the computer screen to finish up the installation process. 5) Now, plug the pen drive into the corrupted PC. 6) Double-click the EXE file to open the Safebytes tool right from the thumb drive. 7) Hit the “Scan Now” button to begin the malware scan.

Features and Benefits of SafeBytes Anti-Malware

Would you like to install the very best anti-malware program for your computer? There are various applications in the market that comes in paid and free versions for Windows computers. A few of them are good but there are numerous scamware applications that pretend as genuine anti-malware software waiting to wreak havoc on your computer. You should pick a product that has gained a strong reputation and detects not just computer viruses but other kinds of malware too. While thinking about reliable programs, Safebytes Anti-Malware is certainly the highly recommended one. SafeBytes anti-malware is a trusted software that not only protects your computer completely but is also very easy to use for people of all ability levels. Using its outstanding protection system, this utility will instantly detect and remove the majority of the security threats, including browser hijackers, viruses, adware, ransomware, trojans, worms, and PUPs.

There are numerous amazing features you’ll get with this security product. Listed below are some of the highlighted features included in the application.

Active Protection: SafeBytes gives real-time active checking and protection against all known viruses and malware. They’re highly efficient in screening and eliminating various threats because they’re regularly revised with the latest updates and safety measures. Best AntiMalware Protection: Safebytes is made on the best virus engine within the industry. These engines will detect and remove threats even during the early stages of a malware outbreak. Safe Web Browsing: Safebytes allots all sites a unique safety ranking that helps you to have an idea of whether the webpage you’re going to visit is safe to browse or known to be a phishing site. Light-weight: SafeBytes is renowned for its minimal influence on computer resources and great detection rate of various threats. It works silently and efficiently in the background so you are free to utilize your computer at full power all of the time. 24/7 Customer Support: Support service is accessible 24 x 7 x 365 days via email and chats to answer your questions. To sum it up, SafeBytes Anti-Malware is really great for securing your laptop or computer against all sorts of malware threats. There is no doubt that your PC will be protected in real-time once you put this software program to use. So if you’re searching for the very best malware removal tool out there, and when you don’t mind shelling out some dollars for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

To remove Action Classic Games manually, go to the Add or Remove programs list in the Windows Control Panel and select the program you want to get rid of. For web browser plug-ins, go to your web browser’s Addon/Extension manager and select the plug-in you intend to disable or remove. Additionally, it is advised to factory reset your web browser settings to their default state. To be certain of complete removal, find the following Windows registry entries on your system and remove it or reset the values accordingly. Please keep in mind that only advanced users should try to manually edit the registry because removing any single vital system file results in a major problem or even a system crash. Moreover, some malware keeps replicating which makes it tough to get rid of. Doing this malware-removal process in Safe Mode is suggested.
Files: %LOCALAPPDATA%\Action Classic GamesTooltab %UserProfile%\Local Settings\Application Data\Action Classic GamesTooltab %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\dbkmigdeafonnkpjndllhadgclnkamdm %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\dbkmigdeafonnkpjndllhadgclnkamdm %PROGRAMFILES(x86)%\ActionClassicGames_e1 %PROGRAMFILES%\ActionClassicGames_e1 %USERPROFILE%\Application Data\ActionClassicGames_e1 %USERPROFILE%\AppData\LocalLow\ActionClassicGames_e1 %UserProfile%\Local Settings\Application Data\ActionClassicGames_e1 Registry: HKEY_CURRENT_USER\Software\AppDataLow\Software\ActionClassicGames_e1 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\4f521f8c-b472-4fad-be00-340c2803ed56 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\6ff6226a-4c91-44e5-b2cb-93c96033f842 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\8fed6e71-aaf0-4fd9-a25d-ccd01216caef HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\f134110e-125c-4df0-a36f-e29d6dc48bf8 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\3e8810b8-21bc-4567-9d53-21a575f0aa4e HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\4f521f8c-b472-4fad-be00-340c2803ed56 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\6ff6226a-4c91-44e5-b2cb-93c96033f842 HKEY_CURRENT_USER\Software\Action Classic Games
Read More
Malware Guide: How to Remove Bandoo

What is Bandoo?

Bandoo application, specifically product version 5.0.2.4762, is a bundled program. What does this mean? Simply, Bandoo, upon installation, installs additional programs, extensions, and add-ons to a computer and computer’s browser, without the knowledge of the user. This version of Bandoo concentrates on providing features for entertainment and also functionality/tools for backing up your computer files. Once executed, the file installs the iLivid Download Manager Software. Additional tools installed within the bundle include a Movie Toolbar and the thriving search engine ‘Ask.com.’ Technical details about Bandoo include: 
Digital Signature/Publisher:  Bandoo Media, Inc. Product Version: 5.0.2.4762 Entry Point:  0x000038AF

Assessment of Bandoo Potentially Unwanted Program

Interestingly, before the installation of Bandoo product version 5.0.2.4762 was complete, Spyhunter detected that the software was a PUP. After the installation was complete, product version 5.0.2.4762 of Bandoo added add-ons and extensions to both Internet Explorer and Chrome Browsers (these were the only 2 browsers used within the assessment). These appeared in the form of a Movie toolbar, providing quick access to movie trailers, reviews, ratings, and other video functionality, and ‘Ask’ (Ask.com) search engine.

Areas of Infiltration by Bandoo

Bandoo product version 5.0.2.4762 infiltrated several areas of the computer system. After installation, folders were neatly placed as files within all programs. Within “All Programs” there were 3 newly added programs. These included:
  • iLivid
  • Movies Search App for Chrome
  • Movies Search App for Internet Explorer
The iLiVid application seems to be the main offer while the others, namely Movies App for Internet Explorer by Ask was featured as promotions or advertisements. Additionally, just below the 'END USER LICENSE AGREEMENT AND PRIVACY POLICY' a request was made that the user set Ask.com as both their homepage, new tab, and default search engine. This is just another well-concocted plan to get Internet users onto the 'Ask.com' search engine. Along with the 3 programs installed as a bundle,  a new folder was found within the computer's local drive. This program was termed OLBPre.

What is OLBPre?

OLBPre.exe is reputed as dangerous adware that weakens the security settings of a computer system. It's also covertly used for dropping files on a targeted computer, often without the user's consent or knowledge.

Manual Steps for Removal of Movie Search Apps

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:
  • Step 1: from your desktop, right-click on the ‘Start Button’.  A menu box will then appear.
  • Step 2: from the menu box, click ‘Search’.
  • Step 3: enter “Programs and Features” within the Input Box.
  • Step 4: locate the installed apps. You should be able to see “Movies Search App for Chrome” & “Movies Search App for Internet Explorer”.
  • Step 5: right-click on the names of the Apps (the ones you want to remove) when you’ve located them.
  • Note: you will have to remove the apps one after the other.
  • Step 6: after right-clicking the app, click the uninstall option (probably the only option available anyway).
  • Note: If a box appears asking If you wish to ‘block’ or ‘allow’, select the allow option. That’s just the Publisher’s way to annoy you out of uninstalling the app.
  • Step 7: follow instructions until the app is fully removed.
  • Step 8: Repeat steps for the other app.
Since Bandoo also changed your search engine, you’ll have to reset that manually for Internet Explorer and Chrome. Follow the steps below:
  • Step 1: Open your Internet Explorer browser.
  • Step 2: Click the tool option located in the top right-hand corner of the page.
  • Step 3: Click the “Internet Options” option.
  • Step 4: Under the “General” tab, you’ll be able to see approximately 3 buttons. Click the button labeled ‘Use Default”.
  • Step 5: At the bottom right-hand corner of the pop-up menu, select the “Apply” button and “OK”. That should do the trick.

Removal for Chrome Extension

This removal is simple.
  • Step 1: Open your Chrome browser.
  • Step 2: A pop-up box will be visible.
  • Step 3: Click the “Remove from Chrome” option.
After removing the extensions/add-ons, perform another scan with Spyhunter. You’ll pick up a few threats. The second scan should clear up everything. To completely remove Bandoo from your computer, click here to download and install Spyhunter.
Read More
Fix missing files in Recycle bin
Have you ever deleted a file by mistake? Do not feel bad, we all have, but what if you deleted the file by mistake and then you went to Recycle bin to restore it only to find out that the bin is empty? If you experienced this kind of issue then you know how unpleasant and frustrating it is but do not worry, we are here to help and provide you with solutions to this problem and hopefully get your file back. Follow the next steps from first to last since they are organized in a way to minimalize the permanent deletion of lost files.
  1. Refresh Recycle bin view

    If you spend any amount of time on this site reading through articles, you know I am a big fan of simple and effective solutions and there is nothing simpler than a single press of a button. Open your recycle bin and press F5 to refresh view or right-click anywhere inside and choose refresh. If your file does not appear with this method go to the next step.
  2. Set Windows to show hidden system files

    In order for this to work first, you will need to open File Explorer by pressing ⊞ WINDOWS + E Keyboard with windows and e markedWhen File Explorer opens go to VIEW > OPTIONS. Inside options select “Show hidden files, folders, and drives”, uncheck “Hide protected operating system files (Recommended)”, and click APPLY > OK Go to the recycle bin and check to see if files have managed to show up.
  3. Check if Don't move the file to the recycle bin is enabled

    Right-click on recycle bin and choose properties, under properties, there is the option that says Don’t move files to the Recycle Bin, Remove files immediately when deleted. This option is not selected by default, but it could be turned on by someone else or by mistake. If you see that this option is enabled sadly your file is gone and you will have to get the file back by using some third-party undelete application, uncheck this option to prevent future deletion of files by mistake.
  4. Increase recycle bin size

    This will not help you to get your file back sadly but it will help you in storing more files in recycle bin. This is helpful since if you reach your recycle bin limit all further files will be permanently deleted and not been able to get them back. So by increasing bin size you will have more space for deleted files to be saved. To do that, right-click on Recycle Bin, select Properties. Now, increase the Maximum size from the Custom size option, and click Apply and OK.
  5. Reset recycle bin

    To reset and fix corrupted recycle bin do the following: Press ⊞ WINDOWS + X to open the secret Windows menu and click on command prompt (admin) keyboard with windows and x markedIn the command prompt type in the following: rd /s /q C:\$Recycle.bin Reboot your system
Read More
What to do if Windows 10 Taskbar Volume Control is not working
The quickest way to control and manage the volume of your Windows 10 PC is using the Volume control icon in the system tray. However, you might encounter issues in using it especially if you recently updated your PC. After the update, if it no longer responds to mouse clicks, be it a right-click or left-click, read on as this post will show you what you can do to remedy that issue. If you think that you’re the only one who has experienced this problem, you are mistaken as several users also reported that the volume icon does highlight and shows the volume level if you hover the cursor over it but it does not really do anything at all. This is definitely the quickest way to change the audio output in Windows 10 especially when you have to change from speakers to your earphone and whatnot. If you are one of the users whose Windows 10 Taskbar Volume Control icon has stopped working and every time you click on the icon and nothing happens and you’re still not able to adjust the volume of your Windows 10 computer, read on as this post will show you what you can do to fix that problem. Although the audio is working just fine, you will still not be able to adjust the volume from its control icon. The problem is most likely related to the UI interaction. There are times when icons in the taskbar also experience the same issue where you can hover your mouse over them but nothing happens when you click on them. As mentioned, the issue with the volume icon does not seem to affect the actual audio of the computer. Double-check to confirm and if it turns out that the audio is indeed working fine, you can use the hardware of your keyboard to manage and control the volume, however, the software just won’t work. This issue is really inconvenient especially for users who connect their laptops to a bigger display. To fix this issue, here are some suggestions you need to check out.

Option 1 – Try to restart the Windows Explorer

This option may sound silly but it has actually worked in fixing the issue for some users. So if anything gets stuck on the taskbar or system tray, the best way to revive them is by restarting Windows Explorer.
  • Right-click on the taskbar and then select the Task Manager.
  • Next, look for Windows Explorer under the Processes tab.
  • Then right-click and select restart.
  • After that, wait for the restart process to be completed and for the user interface to refresh. Note that you will notice the Taskbar disappearing and reappearing again. It will reload the entire user interface and allows you to access the volume icon. It should work this time.

Option 2 – Restart the Audio services

Restarting the audio services in your computer can also help you fix the volume control issue and to do that, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Type in “services.msc” in the field and hit Enter to open Services.
  • From there, look for Windows Audio and then right-click on it and go to Properties.
  • After that, you have to make sure that the Startup Type is set to Automatic.
  • Then click on the Stop button. Once it has stopped, start it again.
  • Now restart your computer and see if you can now access the volume icon on the taskbar.

Option 3 – Try to update or roll back the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.
  • Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try running the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the volume control issue on your PC. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.
Read More
Truth about private and incognito browsing
Privacy is a hot topic lately in all circles so naturally themes like private or incognito browsing pop up immediately as discussion topics. Naturally, when discussing private or incognito browsing it is very important to understand what exactly private or incognito browsing is, what does it do and how it works in order to shed some light on is it really private and safe as we are told. So, when you browse the internet normally websites have tendencies to save your browsing data, save cookies, remember passwords, etc in order to provide you with a better surfing experience next time you visit that same site. Private or incognito browsing treats you as a completely new user which is the first time visiting a given website. It clears all your data, including your browsing history, cookies, etc., on exiting. Every website you visit in private or incognito mode treats you as a new visitor, even if you have visited it before in incognito mode. And basically, that's it. So is it really private? No, it is just a non-remembering mode of internet browsing where after your browsing session history and other data is cleared from the browser, but while you are on the internet you are pretty visible to all like any other normal user. There are a lot of misconceptions and wrong thinking about browsing the internet in this mode so let's take a look at some typical ones.
  1. The government and other companies can not track me

    Many people think that the Government cannot trace their identity when they surf privately. This is only a myth. There are many ways by which the Government can reach you if you do something illegal. When you surf online, you are connected with an ISP of your area, which helps the officials track your location.
  2. Virus and other malware can not infect me while in private or incognito mode

    Many people think that private mode protects them from virus and malware attacks. It is not true because malware and viruses can enter your PC through a software download, phishing email, etc. To protect your PC from virus and malware attacks, you should have good security software.
  3. My IP address is hidden when I am in incognito or private browsing mode

    This is not 100% true. If you search “What is my IP” in incognito and standard mode, you will get the same results. This means that websites can view your IP address in private mode also. Using a VPN would be a good option if you want to hide your IP.
  4. I can not be tracked via ads

    Since cookies are deleted after exiting private browsing, many people think that ads cannot track them. When you surf in incognito mode, the browser saves cookies in a temporary mode, allowing ads to track you during your entire private browsing session.
  5. I am not visible when I am in incognito or private

    You may think if you sign in to your Gmail or other social media accounts in private mode, no one will see you online. This is not true. It does not matter whether you have signed into your account in normal mode or incognito mode; others can always spot you online.
In your regular browsing mode, you may have some addons, extensions, themes, etc installed and you can use them. They may track your activities. The data is deleted when you exit the browser. When you use the private browsing mode, the browser is loaded in its original form, typically without the installed addons, extension, themes, etc. The data gets deleted when you exit the browser. This mode doesn’t save data to disk but keeps it in memory during the current session. If you are really concerned about your privacy we have articles about using DuckDuckGo and deep web where you can be sure that your browsing sessions are encrypted.
Read More
The device is not ready trying to connect USB
External hard drives have become essentials as they store data. However, they are also prone to issues and one of them is the “The device is not ready”. You could encounter this error when you try to access your connected hard drive. This error won’t allow you to access the contents of your hard drive so unless you fix it, you won’t be able to access any of the files on your hard drive. One of the most likely causes of this error is a hardware defect. Aside from that, it could also be due to loose connections, obsolete device drivers, as well as compatibility issues between the operating system and the hard drive. Before you start troubleshooting the problem, you need to determine if you were able to access your hard drive before you encountered the error or not. If not, you need to check the compatibility of the device with your operating system as it could be the reason why you’re getting the error. There are several potential fixes you can check out to fix this error. You can try to check the hardware connections, run the built-in Hardware and Devices troubleshooter, as well as the USB troubleshooter. You could also run the CHKDSK utility or update the drivers of the device or the USB drivers.

Option 1 – Try checking the hardware connections

The first thing you have to do before you further troubleshoot the problem is to check the hardware connections of your computer and see if there are damaged ones, just like with USB ports, it would also affect the overall connectivity of the device with the computer. So if you notice some irregularities in the connecting cable physically, you might have to buy another one and replace it and then see if it fixes the problem or not.

Option 2 – Run the Hardware and Devices Troubleshooters

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.
Note: You could also try to run the USB troubleshooter as it could also resolve the problem.

Option 3 – Run the CHKDSK utility

As you know, the CHKDSK utility can help you in identifying the bad sectors in a drive and fix them automatically. Thus, you can run it to fix the “The device is not ready” error when you connect your USB drive to your computer.
  • Open Command Prompt with admin privileges.
  • Next, type and enter this command to execute it: chkdsk /f <drive>
  • Now, wait until the process is completed and exit Command Prompt.
  • Restart your computer and try connecting the USB drive again and see if the error is fixed.

Option 4 – Try to update the drivers of the device

Although you can always update the device drivers using the Device Manager, you might want to try downloading the latest set of drivers directly from the manufacturer’s website. Once you’ve downloaded them, install them right away and then correct the external hard drive.

Option 5 – Update or reinstall the Universal Serial Bus Controller driver

If updating the drivers of the device did not fix the “The device is not ready” error, you can try to update or reinstall the Universal Serial Bus Controller drivers instead of using the Device Manager. Refer to the following steps:
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 6 – Restart your computer in a Clean Boot State

If the first three given options didn’t work and you still see the error when you connect external devices, you can try putting your computer in a Clean Boot State and then try connecting them again.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to connect the external devices and check if the error is now gone.
Read More
What Is Phishing And How Can You Protect Yourself From It?

Ever gotten an e-mail offer that seemed just a little bit too good to be true? Might’ve been a phishing attempt! These are everywhere and can come in many different forms. 

So what’s phishing exactly, how can you detect it and how can you keep safe?

What is phishing?

Phishing (pronounced like fishing) is a type of cyberattack that tricks the user into trusting the source and revealing sensitive information. Fishing being the perfect analogy, the bait is a legitimate-looking site, e-mail or file and when you take a bite, your identity, banking information and much more can be revealed and stolen.

Phishing Illustration
Credit: Anne Nygård on Unsplash

Some phishing attempts are incredibly obvious, others are super elaborate. Like with most types of malware, cybercriminals have become extremely well-versed in phishing and anyone can fall for it. To help you recognize and avoid it, we’ll take you through a couple of phishing types and give you tips on what to do if faced with them.

Phishing techniques

E-mail phishing

This is actually the most common type of phishing. A cybercriminal creates an e-mail containing stuff like attractive offers, legitimate-looking attachments or links and makes it appear as though it’s coming from a trusted source.

Illustration of Email Phishing
Credit: Justin Morgan on Unsplash

For example, it looks like it’s coming from your bank or your favorite retailer. The logo looks legit and the structure of the e-mail seems familiar, so you might get tricked into clicking on whatever clickable content is in it.

Unfortunately this exposes your device to malware that hands your data off to the hacker, who can decide what to do with it further.

SMS and social media phishing

Like the above example, you could be approached with lucrative offers or links via text messages or social media messages. Typically, the messages seem relevant to the user as they will be made to look like they’re related to apps or services you’re using.

Voice phishing

Voice phishing attacks are schemes that appear as though they’re coming from a credible number. Normally, you’ll get a call about something related to credit cards or taxes to get you into a state of worry, leading you to disclose personal information on the phone.

Spear phishing, whaling and BEC

Spear phishing normally targets specific individuals within a company who are likely to have access to sensitive data. Spear phishers spend time collecting information they can use to reach out to the individual looking as trustworthy as possible. They’ll typically lead with something relevant, for example mentioning an upcoming company event, and make a seemingly legitimate request.

Whaling is a more elaborate form of spear phishing, which targets people in even stronger positions such as executives or high-value individuals. The ultimate goal is to get them to transfer financial or other sensitive information that can be used to compromise the entire business.

Spear Phishing Illustration
Credit: Azamat E on Unsplash

BEC, or Business e-mail compromise, is a specific spear phishing technique carried out via e-mail. While there are many ways this is done, most commonly you’ll see instances where the phisher poses as a CEO or similar executive, or as a lower-level employee in specific positions (e.g. sales managers or financial controllers).

In the first situation, the impersonator reaches out to employees requesting them to transfer certain files or pay invoices. In the second situation, the phisher takes control of the employee’s e-mail account and sends false instructions to other employees in order to obtain data and information from them.

What can you do?

There are many ways you can be aware and spot a phishing attempt. Here are some tips:

  • Always check the sender’s address in your e-mails, even when they seem to come from a familiar source.
  • In any instance where payment information is requested, be very, very careful.
  • If you are receiving attachments you never asked for and definitely didn’t expect, better not click on them. 
  • Beware of content that transmits a sense of urgency (sales deals, urgent updates to login credentials, etc.).
  • Bad spelling and grammar are usually a telltale sign of phishing.
  • Links that look shortened (e.g. Bit.ly) or just suspicious in general - if you have a bad feeling, do not click on them.
  • If you are receiving threats, you probably shouldn’t be clicking on anything in that message.
  • Always examine first-time senders in detail.
  • Block suspicious e-mail addresses, numbers and social media accounts.
  • If you are receiving a coupon for free stuff… You aren’t.
  • If you’re being asked to update your payment details by a service you use, such as Netflix, chances are it’s an impersonator.

Those are some of the ways to identify and prevent phishing attacks. However, sometimes phishers disguise themselves a little too well or a misclick happens and there you go - you’ve been exposed to malware.

Illustration of a Lock on Keyboard Keys
Credit: FLY:D on Unsplash

This won’t happen if you invest in powerful protection software from the get-go, though. A good antivirus program like Bitdefender will keep you safe from becoming a victim of phishing scams. In fact, it will protect you from malicious attacks overall.

Be it your household or your business you’re concerned about, there are a bunch of different packages and options available, providing different kinds of cybersecurity services. That’s the only way you can ever really be sure you aren’t at risk of a digital attack.

Summary

Have you ever been targeted by phishers and didn’t know that’s what it was until you read this article? Many can relate. Protect yourself before it’s too late!

Read More
Fix Origin Not Loading in Windows 10
Lately on EA forums question has appeared on what to do when Origin client does not load library. It seems that the latest update for the Origin client has brought some issues as not properly showing one library which appears empty. Do not worry, we have a solution for you, several to be precise and it will fix the issue guaranteed. It is advisable to try solutions in order how they are presented since they go from the most simple and fastest and most common ones.
  1. Delete the cache

    Close origin client completely Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %ProgramData%/Origin and press ENTER Go into the Origin folder Delete all files and folders except the LocalContent folder Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %AppData% and press ENTER Delete the Origin folder In the address bar click on AppData Go into the local folder Delete Origin folder Reboot your PC
  2. Clear the temporary files

    Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %AppData% and press ENTER Go into the roaming folder Delete Origin folder Go to the AppData folder and delete the Origin folder from there also Reboot system
  3. Try Windows built-in tools to check compatibility

    Locate where Origin is installed and right-click on the executable file Click on properties Go to the compatibility tab Click on Run the compatibility troubleshooter and follow on-screen instructions
  4. Update Origin

    Rarely this is the case but check manually to see if you can update your Origin client. Sometimes due to network issues client does not update automatically and can cause this strange behavior.
  5. Add origin as an exception to antivirus and firewall

    Not rarely game clients can be detected as some form of malicious software and antivirus along with firewall can automatically block it. Go to your security software settings and add it as the exception.
  6. Reinstall Origin

    If everything else fails, reinstall the Origin client
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status