How to Fix Windows 10 Error 0x80004002

In the Windows ecosystem, MS Surface laptops are among the best laptops on the market, they are regarded as equivalent to Apple MAC laptops but for Windows. Microsoft Fall 2022 Event will be held on October 12th at 10 AM. The event itself will be held right before it kicks off its annual, developer-focused Ignite event in Seattle from that same day through October 14.

This event is the first in-person event that Microsoft has held since the beginning of the pandemic. We expect the launch of the Surface Pro 9 and the Surface Laptop 5, and maybe Surface Studio 3 as well. There are also some rumors about products themselves like choices between an ARM or x86 CPU but nothing is confirmed so far, we can just wait and see.

Can’t connect to this network Internet connectivity issues present a complex problem with simple solutions for PC and laptop users. First, it is usually recommended that users rule out problems with the internet connection, router, and Wi-Fi settings before proceeding to troubleshoot settings on your PC/laptop. Once the rest are ruled out, we can then proceed with the following troubleshooting steps and guidelines to fix your wifi connection issue: The first step is to update your windows network adapter driver. Connectivity problems may arise if your network driver is not updated or if it is incompatible with the network adapter. To do so, you may resort to any third-party driver scanning and installing programs found online. This solution should have resorted if users don’t want the hassle of perusing through windows settings that users may not be familiar with. However, this solution requires a pre-existing internet connection other than wifi, so it is recommended you have a backup internet connection via ethernet.

The second step is to uninstall the driver for your network adapter. This solution is to be reported if there is an issue with the driver as restarting the PC after the following steps let windows reinstall the driver again:

• Open the quick access menu on your keyboard by pressing the Windows key and X key at the same time and select “Device Manager” from the menu list.
• From the list of devices, select “Network Adapters”
• Usually on the top of the list is the Wireless Network Adapter
• Right-click the Wireless Network Adapter and select the option to “Uninstall device”
• You will be given a confirmation in a new separate window to proceed. Click “Uninstall” to proceed.
• After completing the previous steps, try rebooting your Windows PC and reconnecting to see if it works.

A third step is to disable the 802.1 1n modes of your network adapter by following the next steps:

• First press the Windows logo key and the X key at the same time to bring up the quick-access menu. And like the previous step, select “Device Manager”
• From the list of devices, select “Network Adapters”
• Right-click the Wireless Network Adapter from the drop-down menu and select properties
• Under properties, select the “Advanced” tab then select the 802.1 1n Mode. To the right drop-down menu change the option to  “Disabled” and click “Ok”
• After, try to re-establish the connection to see if the steps have worked.

In the event that any of the preceding did not fix your problem, it helps to take a second look at the router and network settings using the interface provided by your ISP. A simple reset to the back of your router often fixes the issue. Also, try to check if you have any other administrative capabilities over the network to determine whether your device, in particular, has been MAC filtered or if the frequency of your wireless adapter is not compatible with the broadcast frequency of your router.

It is no secret that Fortnite is one of the most played games in the world. Epic has done a great job offering it to plenty of other platforms with cross-play feature meaning that you can play with your friends no matter on what platform they are on. But how Fortnite is a piece of software which is constantly updated and maintained it is pretty normal to have some bugs or issues from time to time. One of the before-mentioned issues is a connection issue or unable to connect to game servers. In our article, we will go through common fixes and solutions in order to get you back in-game as fast as possible. Keep on reading.

Check the Epic Games Status page

Check the Epic Games Server Status page to make sure all systems are operational. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to the Epic Games Launcher or Fortnite until it's resolved.

Use a wired connection

Wireless connections are not as stable as wired connections. This means that the signal can be unreliable and result in packet loss, connection problems, or higher latency or ping. Connect directly to your modem or router with an Ethernet cable to eliminate this possibility and have the fastest connection possible.

Disable your firewalls

Often the quickest way to fix connection problems due to firewalls is to temporarily uninstall and/or disable it.

Windows Firewall disable guide:

1. Click on Start.
2. Click on Control Panel.
3. Click on System and Security.
4. Click on Windows Firewall.
5. Click on Turn Windows Firewall on or off (You might need to provide the Administrator password at this step)
6. Under each Network location, select the Turn off Windows Firewall option

Uninstall any other firewalls

Using a third-party firewall may prevent you from being able to connect to the Epic Games Launcher, Fortnite, or another Epic Games product. We recommend removing any third party firewalls temporarily to see if this resolves your issue. If it does resolve the problem, make sure to add the following executables as exceptions to your firewall:

Epic Games Launcher

• C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe
• C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe

Fortnite

• C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exe
• C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_BE.exe
• C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_EAC.exe
• C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteLauncher.exe

Contact your firewall manufacturer for instructions on how to add these as exceptions to it as this varies between them.

Unblock your network ports

Network ports allow certain types of data to be successfully sent over a network that is used by our services. If you have any of these blocked, it may result in you being unable to connect to our games or use our services properly. To unblock your ports on your router do the following:

Windows

First, you will need to get your default gateway and internal IP address:

1. Click on Start.
2. Type cmd and press Enter.
3. Type ipconfig and press Enter.
4. Take note of your Default Gateway and IPv4.

Configuring your router to unblock the ports

1. Open your web browser.
2. Type your Default Gateway into the address bar and press Enter. (A common Default Gateway is 192.168.1.1)
3. You may be asked for a username and password. This varies for each router. Before entering anything, try just hitting OK. If that doesn't work, try the common default username and password below: Username: admin Password: password If these don't work, you can check this website for a list of usernames and passwords based on your router model.
4. Locate the Port Forwarding page in the administration tool and click on it.
5. Make sure you have Port Forwarding selected and not Port Triggering as this is completely different.
6. On this screen, you will need to enter the ports and port ranges below with the correct protocol and local IP of which you took note of above: 80 (TCP/UDP), 433 (TCP), 443 (TCP), 3478 (TCP/UDP), 3479 (TCP/UDP), 5060 (TCP/UDP), 5062 (TCP/UDP), 5222 (TCP), 6250 (TCP/UDP), and12000-65000 (TCP/UDP).

If you have any trouble doing the above on your router, make sure to check out the router manufacturer's support site for additional instructions as these will vary from router to router.

VPN and Proxy Servers

Do NOT use VPN or Proxy Servers. These cause issues that can't be resolved by us without having you disable them. Check out this article for information on how to disable your proxy server.

Switch Domain Name Systems (DNS)

Switching your DNS can result in better connectivity and performance for your internet connection. There are two different DNS services we recommend to have you try if you are having issues with your connection. Below are the followings links with instructions on how to change your DNS:

• GoogleDNS
• CloudflareDNS

Epic Games Launcher: Edit your Engine.ini file (Windows only)

Editing these settings can result in better download speeds using the Epic Games Launcher:

1. Click on Start.
2. Type %localappdata% and press Enter.
3. Open the EpicGamesLauncher
4. Open the Saved
5. Open the Config
6. Open the Windows
7. Open ini and add the following lines to it: [HTTP] HttpTimeout=10 HttpConnectionTimeout=10 HttpReceiveTimeout=10 HttpSendTimeout=10[Portal.BuildPatch] ChunkDownloads=3 ChunkRetries=20 RetryTime=0.5
8. Save the file and open the Epic Games Launcher.

One of the most popular and most used web browsers commonly used by Windows users is Google Chrome. This well-known web browser has been introducing various features recently in order to stay at the top. However, it makes the web browser a lot more complex and thus prone to errors. Although this may not be a big deal, it can be quite annoying as it can interrupt your web browsing. There are various errors that can come up with this level of complexity of the web browser. One of these errors is the “This site can’t be loaded from the cache, ERR_CACHE_MISS” error message that can suddenly appear while you browse the web using your Google Chrome browser on your Windows 10 PC. Take note that when you encounter this particular error, there really is no direct fault in the Chrome browser as there are also issues with caching the website data locally in the computer. Moreover, this error can also occur when a website is coded in an incorrect manner or if there are some browser extensions or toolbars that are in conflict with the proper functioning of the website. To fix the ERR_CACHE_MISS error in Google Chrome, refer to the possible solutions laid out below.

Option 1 – Try clearing browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_CACHE_MISS. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.

• Open your Google Chrome browser.
• After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
• Now select every checkbox that you see and click on the Clear browsing data button.
• Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try using the Developer Tools

You can also try using the Developer tools in Google Chrome to help you fix the ERR_CACHE_MISS error. Refer to the steps below to do so.

• Open Google Chrome.
• Tap the Ctrl + Shift + I keys on your keyboard and then tap the F1 key to open the Settings tab inside the Chrome Developer Tools.
• Next, select the Disable cache option while DevTools is open and apply those settings.
• After that, refresh your browser and check if the entries you’ve seen previously in the Network tab are gone.
• Now try to load the same webpage again and see if the problem is resolved.

Option 3 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the ERR_CACHE_MISS error. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 4 – Get rid of any conflicting browser extensions

• Open Chrome and press Alt + F keys.
• Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
• Click the Recycle bin and select Remove.
• Restart Chrome and press Alt + F keys again.
• Proceed to On Startup and mark Open a specific page or set of pages.
• To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

If you encounter the NMI_HARDWARE_FAILURE Blue Screen error while using your Windows 10 computer, then read on as this post will guide you in resolving this kind of Blue Screen of Death error. NMI HARDWARE FAILURE or “Non-Maskable Interrupt” Blue Screen error occurs when there is some hardware malfunction in your computer. When you encounter this Blue Screen error, you may get a stop code of 0x00000080 which can randomly occur while you use your computer. However, a lot of users reported encountering this error while they were trying to update or install their Graphics Card drivers. The stop code that you may get for this BSOD error is 0x00000080. The error can occur randomly during your usage of the computer – but a large number of users have reported this error while they are updating or installing their Graphics Card drivers. In this post, we will be covering all the possible fixes for this error. NMI_HARDWARE_FAILURE error on Windows The NMI_HARDWARE_FAILURE bug check has a value of 0x00000080. This bug check indicates that a hardware malfunction has occurred. There are various hardware malfunctions that can cause this kind of Blue Screen error. However, pinpointing the exact cause is quite difficult. Worry no more for the following fixes provided below can help you resolve the NMI_HARDWARE_FAILURE Blue Screen error no matter what the cause of the problem is.

Option 1 – Try removing hardware or drivers that you’ve installed recently

If you have recently installed some hardware or drivers, you might want to disable or remove them since external devices are proven to be one of the factors that trigger Blue Screen errors like NMI_HARDWARE_FAILURE. All you have to do is physically disconnect any external devices that are connected to your computer and then check if it fixes the BSOD error or not.

Option 2 – Try to rollback, update, or disable the Graphics card drivers

Since the NMI_HARDWARE_FAILURE Blue Screen error has something to do with Graphics card drivers, you can either roll back, update or disable them depending on your preference in order to resolve the error.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 3 – Make sure that all memory modules have the same type

This third option is quite technical and tricky. If you often use multiple physical RAMS on your Windows 10 computer, then you have to check first if they are of the same frequency. After that, the first thing you should verify is if the chip is properly compatible or not. And if the sockets are attached using some kind of adapter or non-recommended device, it could cause some issues while giving a performance hit to your computer.  If you were able to find such a setup, you have to undo it or install the proper and recommended as well as compatible hardware.

Option 4 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like the NMI_HARDWARE_FAILURE error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Error Code 80070103 –What is it?

Error code 80070103 affects Windows users who attempt to access the latest updates for hardware drivers using Windows Update. Windows 10 users who are affected by this error code will be unable to complete the upgrade process. This error code usually occurs due to the Windows Update attempts to download an incompatible version of a driver or a driver that is already downloaded on one’s device.

Solution

Error Causes

The cause of error code 80070103 in Windows 10 is usually easy to determine. This is due to the fact that the error code only affects users who attempt to access updates related to hardware drivers. In such cases, the error code will only occur if the Windows Update website or tool on your machine attempts to install a driver that is already present on one’s machine or the version of the driver is unsuitable for one’s machine due to lower compatibility.

Further Information and Manual Repair

Manual repair methods are very effective in helping Windows users fix problems related to error code 80070103 as well as other errors. These repair methods can usually be implemented by users with very limited technical skills. In some cases, however, you may need to contact a Windows repair technician, i.e. if you have problems following the manual repair method instructions provided or if the repair methods prove unsuccessful.

In the case of error code 80070103, the problem can be rectified by either hiding the update or reinstalling the hardware driver. Windows users can hide an update on the Windows Update website or via Windows Update within their machine’s Settings. However, users will need to contact their device manufacturer to reinstall hardware drivers in most instances. See below for further details regarding these manual repair methods.

Method One: Hide the Update

In the case where you are informed via an error message box that a driver, for instance, your graphics driver, is incompatible you may need to consider hiding the update to prevent error code 80070103 from reoccurring on your machine.

The incompatible issues will come about when the Windows Update website attempts to download a driver that is already on the device or one with a lower compatibility. When you hide the update, it is in essence, preventing Windows Update from offering this driver in the future. To complete this manual repair method, follow the steps below:

• Step one: Visit the Microsoft Update site 
• Step two: Select Custom on the Welcome page after completing the scan for the updates process
• Step three: Select Hardware, Optional.
• Step four: Open the second update for the graphics card, then select Don't show this update again check box.
• Step five: Review and install updates.

You may also complete this process by opening Windows Update within your computer’s settings, then selecting the Optional update or available link. Once you’ve done this, you may then select the updates you would like to install and hide the update that has resulted in the occurrence of error code 80070103.

Method Two: Reinstall Hardware Driver

In the case where you need to install a hardware driver, you will need to contact the manufacturer of your device. Once you’ve contacted the manufacturer or visit the manufacturer’s official website, you can then install the latest device drivers manually. Read the instructions for the installation of the latest drivers carefully. This will ensure you avoid any problems and improve your chances of successfully fixing error code 80070103.

After you’ve contacted your device manufacturer and completed the process of reinstalling the hardware driver, check Windows Update to see whether or not error code 80070103 has been rectified. If the problem was related to your hardware driver and you successfully reinstalled the driver, the error code will not reoccur when you attempt to download the latest updates for your hardware drivers.

However, you may need to take another approach if this manual repair method fails to fix error code 80070103. For instance, consider getting help from a Windows repair technician who is equipped with the skills and expertise necessary to offer a detailed inspection of your machine. Though the error code is related to one’s drivers, the fact that a Windows error code occurred may mean that your system needs a thorough evaluation as other issues may be present.

Method Three: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Recently, a lot of users experience issues after the Windows 10 v1903 upgrade and one of them is that the Cortana Web Preview is not functioning like it’s supposed to. Even though Microsoft has already replaced the unified search where you no longer have to use Cortana, it is still undeniably useful and is packed with some great features, one of which is the Web view. Each time you type a search query, it will open a web view where you can see the results using Bing. However, some users reported experiencing some issue wherein the web view does not show anything and appears to be broken and users have to click on the Open in Browser link. Thus, if you are one of the users who experience the same problem, then this post is for you – it will guide you on what you can do if the web preview in Cortana is not working on your Windows 10 device. To fix the Web Preview issue in Cortana, you can try to restart Cortana or reset it using the Windows Settings app or change the Search filter level. You could also try to run the Windows Store App troubleshooter or re-register or reinstall Cortana. For more details refer to the options provided below.

Option 1 – Try to restart the process of Cortana

There are times when the running process of Cortana might encounter an error and breaks a particular component of the whole service so the first thing you can do is to restart Cortana’s process in the Task Manager.

• Tap the Ctrl + Shift + Esc keys to open the Task Manager.
• Next, go to the Processes tab and look for Cortana’s entry.
• Once you find it, right-click on it and select the End task option.
• Afterward, open Cortana again and see if it fixes the web view problem or not.

Option 2 – Try changing the search filter level

The next thing you can do to fix the Web View is to change the search filter level. All you have to do is go to Settings > Search and change filter level and from there, modify the search filter level and then see if it fixes the problem.

Option 3 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Web Preview problem in Cortana. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
• Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 4 – Try to reset Cortana via Settings

• Launch the Windows 10 Settings app and go to Apps > Apps & Features.
• Next, look for the entry of Cortana on the right-side panel and select it.
• After that, select the Advanced options and then select the Terminate button under the Terminate section.
• Once done, click on the Reset button under the Reset section.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

Option 5 – Try to re-register and reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

• First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
• Next, type the following command and hit Enter to execute it:

Set-ExecutionPolicy Unrestricted

• After that, execute this second command to reinstall Cortana:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

• Restart your computer and check if the Web Preview in Cortana is now working.

OneXPlayer is a direct competitor to Valve’s upcoming steam deck. This device is clearly inspired by Valve’s offering and it shows all over the place, from its looks to its purpose and aims to PC gamers as a handheld device.

Hardware under the hood

This device is packing a 7-inch 1080p display, 11th generation Intel Core i7-1195G7 CPU, stunning 16GB of RAM, 512GB SSD drive with the option to purchase 1TB or 2TB model. GPU of choice is Intel iris Xe Graphics that is in our opinion a bottleneck in the whole system and for more demanding games, we believe switching them to 720p would be a better option. Everything here is powered with a 10455 mAh lithium-ion battery.

OneXPlayer inputs and other stuff

Handheld is equipped with dual bumpers and dual linear triggers. The console comes with dual speakers on both sides of it. Inside the console, there is an aluminum heat sink with copper heat pipes and a fan in order to cool internal hardware. On the outside, we have two USB-C ports and one USB-A port for connections, and of course, a headphone jack for headphones. The console comes with Wi-Fi 6 and Bluetooth 5.0 for wireless connectivity.

Price

The base entry model will cost you a whopping $1.259, 1TB model $1.399 and 2TB one will go as far as $1,599. With this kind of price, I am not sure it can come up as a winner against Valve. Sure it is packing fully licensed Windows 11 that will for sure offer more options than Stem’s OS based on Linux but even with that advantage I do not think it justifies such a big price difference.

Conclusion

Of course, this kind of console or handheld PC will still find its customer base, many users will probably like it since it comes Windows ready out of the box. Sure, you can place Windows on Steam deck as well but you will need to know how, where everything is ready and you can run beside steam other launchers without issues like origin, uplay, gog, etc. How this will be accepted by community time will tell but it is good to see that there is variety and competition in handheld PC space.

Usually when online service is not working or when something goes wrong online it is DNS, well that is what most of the time is the case. And yes, DNS or Domain Name Server seems to be an issue with Facebook being completely down along with Instagram and wassap. The true cause is that there is no working Border Gateway Protocol (BGP) routes into Facebook's sites. BGP is the standardized exterior gateway protocol used to exchange routing and reachability information between the internet top-level autonomous systems (AS). Most people, indeed most network administrators, never need to deal with BGP. Cloudflare VP Dane Knecht was the first to report the underlying BGP problem. This meant, as Kevin Beaumont, former Microsoft's Head of Security Operations Centre, tweeted, "By not having BGP announcements for your DNS name servers, DNS falls apart = nobody can find you on the internet. Same with WhatsApp btw. Facebook has basically de-platformed themselves from their own platform." Many people are very annoyed by this and with the fact that they cannot use their social media platforms but it seems that Facebook employees are in even bigger annoyance as it was reported that Facebook employees can't enter their buildings because their "smart" badges and doors were also disabled by this network failure. If true, Facebook's people literally can't enter the building to fix things. Reddit user u/ramenporn, who claimed to be a Facebook employee working on bringing the social network back from the dead, reported, before he deleted his account and his messages: "DNS for FB services has been affected and this is likely a symptom of the actual issue, and that's that BGP peering with Facebook peering routers has gone down, very likely due to a configuration change that went into effect shortly before the outages happened (started roughly 1540 UTC). There are people now trying to gain access to the peering routers to implement fixes, but the people with physical access is separate from the people with knowledge of how to actually authenticate to the systems and people who know what to actually do, so there is now a logistical challenge with getting all that knowledge unified. Part of this is also due to lower staffing in data centers due to pandemic measures." Ramenporn also stated that it wasn't an attack, but a mistaken configuration change made via a web interface. Both BGP and DNS are down, the "connection to the outside world is down, remote access to those tools don't exist anymore, so the emergency procedure is to gain physical access to the peering routers and do all the configuration locally." Technicians on site don't know how to do that and senior network administrators aren't on site. It seems that it will all be down for a couple of more hours before the issue is resolved.

What is Backup Error 0x80070002?

Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like: “Check your backup results. The backup completed but some files were skipped.” You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines: “Check your backup results. The backup completed but some files were skipped. View skipped files.” Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.

Solution

Error Causes

There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:

Case 1

You will see the following message when you press “View skipped files”: “Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))” You will face this case if you have backed up a library that included custom folders that were located in your user profile.

Case 2

Upon pressing “View Skipped files” you will encounter the below-mentioned messages: “Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))” You are likely to encounter any of these messages in case:

• The Windows Backup program is trying to back up your files in either one or all of these folders (LocalLow, Searches, Contacts).
• All three of these folders don’t exist in your system.

Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.

Notes

The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.

Further Information and Manual Repair

To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:

Solution for Case 1

1. Ignore the error. The store files of the custom library in your user profile will not be created as backups.
2. Transfer the library folder from where it currently exists to a place outside its current folder (user profile). For instance, you can move the library folder to an entirely new destination such as “C: My Folders”
3. Remove the library folder from the list of files that you are backing up using the Windows Backup program. Then, add the original place of the library’s content in the list.
4. Go back and check step two. If carried out successfully then add a link to the folder you moved from the library. Check to see if the backup includes the library folder. To make sure, you have to do as follows:

• Go to Start and select your username.
• Hover across to the folder you wish to move, right-click on it and select “Cut”.
• Head to the navigation pane and search for the area you will store the folder in, right-click and select “Paste” so that the folder is moved to that location.
• Right-click on the folder that you just moved and select “Copy”.
• Go back to Start, select your username, right-click any vacant space in your folder and select “Paste Shortcut”.

Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive. Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.

Solution for Case 2

You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:

1. Create all the folders listed in the error message including LocalLow, Contacts, and Searches.
2. Remove all of these folders from the Backup settings to make sure they aren’t being backed up then add the folders which are in their original place. To carry out this procedure, you will have to follow the below-mentioned steps:

• Head over to the Control Panel and open “Backup & Restore”.
• Go to the Backup section and select “Change Settings”.
• Click Next in the Setup backup dialog box.
• Select “Let me choose” in the dialog box termed “What do you want to back up” then proceed by clicking Next.
• Expand Data Files, expand <user> Libraries, expand Additional Locations then proceed by clearing out the AppData Folder, searches, and Contacts checkboxes.
• Expand Computer as well as the item for your system drive (expand Local Disk (D:)), expand users, expand <user>, then go to AppData, Searches and Contacts and mark them if they are present.
• Proceed by clicking next and select “Save Settings” then exit.
• Back to Backup & Restore, select Back up now and your new backup will begin proceeding. The entire process will be complete without any errors now.