Troubleshooting Error 106

TPM, also known as Trusted Platform Module, is a specialized chip used for security as well as encryption of users’ private data like Fingerprint, Facial data, and many more. TPM also comes with a Management Console and if you are not able to load the Management Console and you got the “Cannot load Management Console” error instead, read on as this post will guide you in fixing the problem. This type of issue usually happens when you clear or disable the TPM using the settings in the BIOS and so when you run the Trusted Platform Module Management console, you encounter the error. To fix the “Cannot load Management Console” error in your Windows 10 computer, here are some options you should check out.

Option 1 – If TPM is cleared in the BIOS:

If the Trusted Platform Module is cleared in the settings of the BIOS, you have to close and restart the TPM Management console or TPM.msc once again. It could be that the TPM Management has to reload the changes again after you’ve made them which is why you encounter the “Cannot load management console” error.

Option 2 – If TPM is disabled in the BIOS:

If you opted to disable TPM using the BIOS settings or you have turned it off by accident, then you have to enable it back and you have two options to do that – you can either enable TPM from the BIOS or using the Windows PowerShell. For more details, refer to the instructions below.

Enabling TPM from the BIOS:

• You need to first reboot your PC and then go to the BIOS.
• From there, look for TPM under the security options and in case the TPM management option has been disabled or greyed out, refer to the sub-steps given below to make it active again
  • Enable the Admin password in the BIOS.
  • Then go back to the TPM settings and check if the TPM management is already available.
• After that, you should now be able to enable TPM. Remember that it’s always a good idea to have an ADMIN password for your BIOS as it makes sure that no one can change the settings in your computer BIOS and Security level options.

Enable TPM via Windows PowerShell:

• This second option is a lot easier compared to the first one if you have admin privileges. So once you’ve opened the Windows PowerShell with admin privileges, you need to run the following command:
  • $tpm = gwmi -n rootcimv2securitymicrosofttpm win32_tpm
  • $tpm.SetPhysicalPresenceRequest(6)
• After you execute the commands given above, you need to restart your computer.
• Now, once your computer has restarted, you need to accept any BIOS prompts and then check if the “Cannot load management console” error is now fixed.

Error Code 0xc004f050 – What is it?

Error code 0xc004f050 refers to a problem with activating the Windows key. The problem appears when you try to activate a copy of Windows by using Windows Activation wizard. This happens when the system becomes unstable and critical system files start missing. Though Windows 10 is a free upgrade for Windows 7/Windows 8/Windows 8.1 users, the activation error is still an issue. If you already had Windows 7/Windows 8/Windows 8.1 activated and did an upgrade successfully, then there should be no problem. This Problem Occurs only when you do a clean install.

Symptoms

When you try to activate a copy of Windows Vista or Windows 7 by using the Windows Activation wizard, you receive an error similar to the one below:

An error has occurred Code: 0xC004F050 Description: The Software Licensing Service reported that the product key is invalid

Solution

Error Causes

• This causes due to an invalid product key.
• This problem may occur if the license validity interval has expired, or if the license is not signed correctly.
• Error Code 0xc004f050 occurs when the system becomes unstable and critical system files start missing.
• Improper way of installing, deletion of some very important system files, misconfigured system files, etc. may also cause this error.
• When you do a clean install, it wipes everything from the Primary Drive and after the install, windows can't find the Hardware ID which is used to verify your license.
• For Windows 7, Windows Server 2008, and Windows Vista-based computers, this error may occur if you have entered the key for a beta version of the operating system while using the released version of the operating system.

Further Information and Manual Repair

This error is not something that can be fixed in seconds but will require some time and technical knowledge.

Method 1:

Re-insert the product key by using the Change Product Key tool:

1. Click Start, click Computer, and then click System properties on the toolbar.
2. In the Windows activation section, click Change product key.
3. If you are prompted for an administrator password, type the password or click Continue.
4. In the Product key box, type the product key, and then click Next.
5. Follow the steps in the Windows Activation Wizard to complete the activation process.

Method 2:

Activate Windows by using the automated telephone system:

1. Click Start, and then click Computer.
2. Click System properties on the toolbar, and then click Click here to activate Windows now in the Windows activation
3. If you are prompted for an administrative password, type it and click Continue.
4. Click Show me other ways to Activate.
5. Click Use the automated phone system and follow the instructions.

Method 3:

1. Clean install Windows 7/Windows 8/Windows 8.1 using the installation disk and activate your copy.
2. Now, download all the updates to see the Windows 10 Upgrade notification or download Windows Media Creation Tool and use the option Upgrade this PC to get Windows 10 right away.
3. Once the upgrade is done, check the Activation Status. It will be fully activated as it should be. The Error code 0xc004f050 should not appear anymore.

If you want to get rid of the old Windows installation folder, then use the Windows Media Creation Tool to create a Flash Drive. Clean Install Windows 10. Now, every time when it asks for a product key, skip it. After installation is complete, Windows will automatically identify and activate your Copy. NOTE: Clean Install will make Sure you cannot roll back to your previous Windows 7 or Windows 8. So do it only if you are confident of using Windows 10 from here on. To verify the Windows activation status, follow these steps:

• Click the Start button, and then click Computer.
• Click System properties on the toolbar, and then view the activation status in the Windows activation section.

Ever gotten an e-mail offer that seemed just a little bit too good to be true? Might’ve been a phishing attempt! These are everywhere and can come in many different forms. 

So what’s phishing exactly, how can you detect it and how can you keep safe?

What is phishing?

Phishing (pronounced like fishing) is a type of cyberattack that tricks the user into trusting the source and revealing sensitive information. Fishing being the perfect analogy, the bait is a legitimate-looking site, e-mail or file and when you take a bite, your identity, banking information and much more can be revealed and stolen.

Some phishing attempts are incredibly obvious, others are super elaborate. Like with most types of malware, cybercriminals have become extremely well-versed in phishing and anyone can fall for it. To help you recognize and avoid it, we’ll take you through a couple of phishing types and give you tips on what to do if faced with them.

Phishing techniques

E-mail phishing

This is actually the most common type of phishing. A cybercriminal creates an e-mail containing stuff like attractive offers, legitimate-looking attachments or links and makes it appear as though it’s coming from a trusted source.

For example, it looks like it’s coming from your bank or your favorite retailer. The logo looks legit and the structure of the e-mail seems familiar, so you might get tricked into clicking on whatever clickable content is in it.

Unfortunately this exposes your device to malware that hands your data off to the hacker, who can decide what to do with it further.

SMS and social media phishing

Like the above example, you could be approached with lucrative offers or links via text messages or social media messages. Typically, the messages seem relevant to the user as they will be made to look like they’re related to apps or services you’re using.

Voice phishing

Voice phishing attacks are schemes that appear as though they’re coming from a credible number. Normally, you’ll get a call about something related to credit cards or taxes to get you into a state of worry, leading you to disclose personal information on the phone.

Spear phishing, whaling and BEC

Spear phishing normally targets specific individuals within a company who are likely to have access to sensitive data. Spear phishers spend time collecting information they can use to reach out to the individual looking as trustworthy as possible. They’ll typically lead with something relevant, for example mentioning an upcoming company event, and make a seemingly legitimate request.

Whaling is a more elaborate form of spear phishing, which targets people in even stronger positions such as executives or high-value individuals. The ultimate goal is to get them to transfer financial or other sensitive information that can be used to compromise the entire business.

BEC, or Business e-mail compromise, is a specific spear phishing technique carried out via e-mail. While there are many ways this is done, most commonly you’ll see instances where the phisher poses as a CEO or similar executive, or as a lower-level employee in specific positions (e.g. sales managers or financial controllers).

In the first situation, the impersonator reaches out to employees requesting them to transfer certain files or pay invoices. In the second situation, the phisher takes control of the employee’s e-mail account and sends false instructions to other employees in order to obtain data and information from them.

What can you do?

There are many ways you can be aware and spot a phishing attempt. Here are some tips:

• Always check the sender’s address in your e-mails, even when they seem to come from a familiar source.
• In any instance where payment information is requested, be very, very careful.
• If you are receiving attachments you never asked for and definitely didn’t expect, better not click on them. 
• Beware of content that transmits a sense of urgency (sales deals, urgent updates to login credentials, etc.).
• Bad spelling and grammar are usually a telltale sign of phishing.
• Links that look shortened (e.g. Bit.ly) or just suspicious in general - if you have a bad feeling, do not click on them.
• If you are receiving threats, you probably shouldn’t be clicking on anything in that message.
• Always examine first-time senders in detail.
• Block suspicious e-mail addresses, numbers and social media accounts.
• If you are receiving a coupon for free stuff… You aren’t.
• If you’re being asked to update your payment details by a service you use, such as Netflix, chances are it’s an impersonator.

Those are some of the ways to identify and prevent phishing attacks. However, sometimes phishers disguise themselves a little too well or a misclick happens and there you go - you’ve been exposed to malware.

This won’t happen if you invest in powerful protection software from the get-go, though. A good antivirus program like Bitdefender will keep you safe from becoming a victim of phishing scams. In fact, it will protect you from malicious attacks overall.

Be it your household or your business you’re concerned about, there are a bunch of different packages and options available, providing different kinds of cybersecurity services. That’s the only way you can ever really be sure you aren’t at risk of a digital attack.

Summary

Have you ever been targeted by phishers and didn’t know that’s what it was until you read this article? Many can relate. Protect yourself before it’s too late!

Every now and then, the Windows Installer can also encounter some problems or glitches. One of these problems is where the Windows Update Standalone Installer, Windows Defender as well as Windows Firewall throws an error message that says, “The specified service does not exist as an installed service, 0x80070424”. This type of error can actually affect various applications on your computer so you have to fix it as soon as you can. Although there is no clear reason for what really causes this error, there are various suggestions you can try to fix it.

Option 1 – Try to run the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with errors “The specified service does not exist as an installed service, 0x80070424”, you can run the Windows Update troubleshooter to resolve it. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Try to reconfigure the Windows Time Service

• In the Start Search, type “command prompt” and right-click on Command Prompt from the search results.
• Then click on the “Run as administrator” option to open Command Prompt with admin privileges.
• Now execute each one of the given commands sequentially and hit Enter right after you type each one of them.
  • net stop W32time
  • exe /unregister
  • exe /register
  • net start W32time
• After executing the given commands above, wait until it says, “W32Time successfully registered”.

Option 3 – Try to restart related Windows services

• First, type “command prompt” in the Start Search and right-click on Command Prompt from the search results.
• Then click on the “Run as administrator” option to open Command Prompt with admin privileges.
• Now execute each one of the given commands sequentially and hit Enter right after you type each one of them.
  • SC config wuauserv start= auto
  • SC config bits start= auto
  • SC config cryptsvc start= auto
  • SC config trustedinstaller start= auto

Note: The commands you’ve just executed will make sure that the required Windows services are available.

Option 4 – Try to download and install the Windows Update Agent

You might also want to download and install the latest Windows Update Agent as it could also help you resolve the “The specified service does not exist as an installed service, 0x80070424” error.

Option 5 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
  • ren C:WindowsSystem32catroot2 Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC and then check for updates on your computer and see if the error is resolved.

Option 6 – Try running the Windows Firewall troubleshooter

You could also try to run the Windows Firewall troubleshooter as it might also help you fix the problem. This could help in repairing and fixing Windows Firewall issues automatically. Check if it’s available for your Windows.

Task View feature inside Windows 11 is actually a great feature, letting you quickly view open windows and virtual desktops. How Task view itself could be reached with keyboard shortcut combination of ⊞ WINDOWS + TAB some users will prefer this way of using it and thus button on the taskbar is something you do not want or need. There is a very easy way to remove mentioned button and I will show you how to do it. Right-click the taskbar button itself and click on Hide From Taskbar. That’s it, you have done it. Now in order for you to bring it back if you change your mind, you will have to do some extra steps but it is nothing difficult. Right-click on the taskbar and click on Taskbar settings, you will be lead to Personalization > Taskbar. Inside locate Taskbar Items and switch Task View to ON, you will see the Task View button right away showing itself again.

Windows 11 has been officially presented during Microsoft’s virtual event on June 24^th. Since presentation internet has been pretty live and busy with a discussion about it, some discussions are positive, some not so much but that is expected and it happens always when a new product is presented. One of information that we have about Windows 11 is tied to the home edition of this OS, Windows 11 home edition will require an internet connection at setup, and a Microsoft account in order to be installed and used. Previous versions of Windows could be installed and used with local accounts but it seems Microsoft has abandoned that idea for its new OS. OS will be delivered mostly as updates or via internet download so internet and online requirement make sense but why it cannot use the local account and must have a Microsoft one is beyond me.

CalendarSpark is a browser extension developed by MindSpark. This extension allows an easy way to print or view calendar templates and make schedulers for a day/week/month/year. This browser extension hijacks your browser home page and search engine, changing them to MyWay.com. While the extension is installed it monitors your browsing activity and collets visited websites, clicked links, and sometimes even personal information, which it later uses to display targeted unwanted ads through your browsing sessions.

While browsing the internet with this extension installed you will see additional sponsored links, ads, and sometimes even pop-up ads on websites that are not supposed to have any of these. Several anti-virus scanners have detected this extension as a Browser Hijacker, and due to its data collecting behavior, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijackers (sometimes called hijackware) are a kind of malware that modifies web browser configuration settings without the computer owner’s knowledge or permission. These kinds of hijacks are raising at an alarming rate across the world, and they could be truly nefarious and sometimes harmful too. Browser hijacker malware is created for a number of reasons. These are generally used to force hits to a specific site, manipulating web traffic to generate ad revenue. However, it’s not that harmless. Your online safety is jeopardized and it is also extremely irritating. In a worst-case scenario, your browser could be hijacked to open up your computer system to a host of additional attacks.

Indications of browser hijack

When your browser is hi-jacked, the following could happen: your home page is reset to some unknown webpage; you get redirected to sites you never intended to visit; The default search page of the web browser is changed; unwanted new toolbars are added to your internet browser; you’ll find random pop-ups start showing on a regular basis; your internet browser starts running slowly or exhibits frequent errors; Inability to navigate to certain websites, particularly antivirus as well as other security software sites.

Exactly how browser hijacker finds its way onto your PC

Browser hijackers can enter a PC by some means or other, including via file sharing, downloads, and e-mail as well. They could also be deployed via the installation of an internet browser toolbar, add-on, or extension. A browser hijacker can be installed as a part of freeware, shareware, demoware, and pirated programs. An example of some well-known browser hijacker includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, RocketTab, and Delta Search, but the names are regularly changing. Browser hijackers could interrupt the user’s web surfing experience significantly, track the websites visited by users and steal sensitive information, cause problems in connecting to the net, and then finally create stability issues, causing programs and computers to freeze.

Removal

Some kinds of browser hijackers can be quickly removed from the computer by deleting malicious applications or any other recently added freeware. Regrettably, most of the software applications used to hijack an internet browser are intentionally designed to be difficult to remove or detect. Furthermore, manual removals require in-depth system knowledge and therefore can be an extremely difficult job for novice computer users.

What you can do if Virus Stops You From Downloading Antivirus?

Practically all malware is inherently dangerous, but certain types of malware do much more damage to your computer than others. Some malware sits in between your computer and your internet connection and blocks a few or all websites that you would like to check out. It will also block you from the installation of anything on your PC, especially antivirus applications. If you’re reading this article now, you might have perhaps realized that virus infection is the real cause of your blocked net connectivity. So how to proceed when you want to download and install an antivirus application like Safebytes? Although this sort of problem can be tougher to circumvent, there are some steps you can take.

Download the software in Safe Mode with Networking

In Safe Mode, you may change Windows settings, un-install or install some program, and eliminate hard-to-delete viruses and malware. In case the virus is set to load immediately when the PC starts, switching to this mode can prevent it from doing so. To boot into Safe Mode, press “F8” key on the keyboard just before Windows logo screen appears; Or after normal Windows boot up, run MSCONFIG, look over Safe Boot under Boot tab, and then click Apply. After you reboot into Safe Mode with Networking, you could download, install, as well as update the anti-malware program from there. At this point, you can run the anti-malware scan to eliminate viruses and malware without hindrance from another application.

Obtain the antivirus program using an alternate web browser

Some malware only targets particular internet browsers. If this sounds like your situation, utilize another browser as it may circumvent the virus. The best way to avoid this problem is to choose a browser that is well known for its security features. Firefox has built-in Phishing and Malware Protection to help keep you safe online.

Install and run anti-malware from the Thumb drive

Here’s yet another solution which is creating a portable USB antivirus software package that can check your system for malicious software without the need for installation. To run anti-virus from a USB drive, follow these simple steps: 1) Use another virus-free PC to download Safebytes Anti-Malware. 2) Plug in the flash drive to a USB slot on the clean computer. 3) Double-click the executable file to open the installation wizard. 4) When asked, choose the location of the USB drive as the place where you would like to store the software files. Follow activation instructions. 5) Unplug the flash drive. You may now use this portable anti-malware on the affected computer. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all types of malware.

SafeBytes Anti-Malware Benefits

If you are looking to install anti-malware software for your PC, there are numerous tools on the market to consider but you cannot trust blindly to anyone, irrespective of whether it is free or paid software. A few of them are great, some are decent, while some will harm your computer themselves! You need to select one that is dependable, practical, and has a strong reputation for its malware protection. While thinking about the dependable software programs, Safebytes AntiMalware is certainly the strongly recommended one. SafeBytes anti-malware is a trusted tool that not only protects your computer system permanently but is also very user-friendly for people of all ability levels. Once you’ve got installed this software, SafeByte's sophisticated protection system will make sure that absolutely no viruses or malicious software can seep through your personal computer. SafeBytes has a plethora of amazing features that can help you protect your PC from malware attacks and damage. Listed below are some of the great features included in the tool. Optimum AntiMalware Protection: Using a critically acclaimed malware engine, SafeBytes provides multilayered protection that is designed to find and eliminate viruses and malware that are concealed deep in your computer’s operating system. Live Protection: SafeBytes offers a completely hands-free real-time protection that is set to observe, block, and wipe out all computer threats at its very first encounter. It will inspect your computer for suspicious activity regularly and its unparalleled firewall shields your computer from illegal entry by the outside world. Faster Scan: SafeBytes Anti-Malware has got a multi-thread scan algorithm that works up to 5 times faster than any other protection software. Website Filtering: SafeBytes checks and provides a unique safety ranking to each and every site you visit and block access to webpages known to be phishing sites, thus safeguarding you from identity theft, or known to contain malware. Light-weight: The program is light-weight and will work silently in the background, and will not impact your computer efficiency. Premium Support: For any technical inquiries or product assistance, you could get 24/7 professional assistance via chat and email.

Technical Details and Manual Removal (Advanced Users)

To get rid of CalendarSpark manually, navigate to the Add/Remove programs list in the Windows Control Panel and select the program you want to get rid of. For browser extensions, go to your web browser’s Addon/Extension manager and select the add-on you intend to remove or disable. You will probably also want to reset your internet browser. In order to ensure the complete removal, manually examine your hard disk and computer registry for all of the following and remove or reset the values accordingly. But bear in mind, this is a tricky task and only computer professionals can carry it out safely. In addition, certain malicious programs are capable to defend against its deletion. Doing this malware-removal process in Safe Mode is suggested.

Windows 10 and Windows 11 have automatic dynamic screen brightness depending on the surrounding light inside the room. Please take note that this option is available only on devices with build-in screens like laptops, tablets, and all in one desktop PC. If you are connected with your PC via an external monitor you will not have these settings available and probably feature is not even working.

Some computers will also allow automatic brightness changes also on what is displayed on the screen. This option is meant to save battery life on devices. Microsoft calls this automatic brightness feature Content adaptive brightness control. In order to change this setting, we will go to settings inside Windows.

Disabling automatic brightness inside Windows

Open Settings inside Windows, in Windows 11 press WINDOWS + I to open settings, then click on the system in the sidebar and then go to Display. Click on the small arrow beside the Brightness slider in order to expand a small menu and then uncheck Help improve battery by optimizing the content show and brightness. If you see Change brightness automatically when lighting changes, uncheck that as well. Close the settings and you are good to go, now brightness will always be as set in settings.

Inside Windows 10, go to Settings and then go to System and then in Display under the Brightness and Color section look below and locate the box that says Automatically adjust contrast based on the displayed content to help improve battery and uncheck it, if the box below with text Change brightness automatically when lighting changes exists, uncheck it as well. Close settings and you are done.

Error Code 0x80240020 – What is it?

Error code 0x80240020 is a Windows 10 upgrade error code that affects users who attempt to upgrade their Windows operating system. This may occur due to a particular program that blocks the upgrade from completing. It can also result when other PC issues interfere with the upgrade process by disrupting the ability of Windows Update to download updates on one’s machine. Common symptoms of error code 0x80240020 include the following:

• Message box detailing the presence of error code 0x80240020
• Inability to complete Windows 10 upgrade process

Solution

Error Causes

Upgrade error codes occur when Windows users experience upgrade failure while using Windows Update, the Microsoft Windows Update website, the Microsoft Update website, or the Windows Server Update Services (WSUS) server. Disruption may cause this process to fail, for instance, due to system file corruptions or problems related to the Windows Update services.

Further Information and Manual Repair

To correct issues related to error codes, it is often best to apply manual repair methods. These help Windows users determine the root causes of the error code and provide solutions that permanently fix these issues. For instance, if error code 0x80240020 on your machine is due to an issue within the Windows Update tool, you will need to first verify that this is the problem by using a troubleshooter option found within your machine’s settings. The troubleshooter will detect and fix the issue.

Most of these manual repair methods can be implemented by any Windows user, regardless of their background, technical abilities, or lack thereof. However, in certain cases, technical skills are required. If you have trouble implementing the procedures highlighted below or in any other error code article found on this site, consider getting help from a Windows repair technician or use a powerful automated tool.

Below are details regarding the manual repair methods for fixing error code 0x80240020. Ensure you follow the instructions correctly. After all, any error you make will likely cause further problems on your machine and prevent you from resolving error code 0x80240020 in Windows 10.

Method One: Run Windows Update Troubleshooter

One way to fix error code 0x80240020 is to troubleshoot Windows Update. To do this you will need to access Settings within your machine then simply select the relevant troubleshooting options available. Follow the instructions below:

• Step one: Type Settings within search box near Start button then press Enter
• Step two: In the search box within Settings, type Troubleshooting
• Step three: Select the troubleshooting option
• Step four: Under System and Security, select Fix problems with Windows Update
• Step five: Under Windows Update, select Resolve problems that prevent you from updating Windows.
• Step six: Click Next and wait for the troubleshooter to detect and fix problems

If there are problems with Windows Update, the troubleshooter will be able to fix them. Once this process is complete, restart your PC and then reopen Windows Update. Attempt to upgrade your Windows operating system. If Windows Update completes the process and your machine downloads and runs the upgrade, you have successfully resolved error code 0x80240020.

If, however, there is another upgrade failure and the message box detailing the presence of error code 0x80240020 in Windows 10 appears, you will need to apply another manual repair procedure. Please see below for further details regarding manual repair method two.

Method Two: Use SFC to Scan and Fix Corrupted System Files

Corrupted or missing system files may interfere with your machine’s ability to successfully download an upgrade. For this reason, scan and fix any problems related to system files on your machine using Command Prompt. This manual repair method is often called a System File Check/ Checker (SFC).

• Step one: Right-click Start Menu
• Step two: Select Command Prompt (Admin)
• Step three: Type sfc /scannow

To ensure you follow this procedure correctly, enter the command as it is written above, with a space between “sfc” and “/scannow”. Once missing, corrupted or damaged files are present on your machine, the SFC command will enable Command Prompt to scan and fix these issues.  Wait until the process is complete then reboot your PC.

With your system successfully rebooted, reattempt the Windows 10 upgrade process in Windows Update or on the Windows Update website. If the issue causing error code 0x80240020 was related to problems with system files, you should be able to complete the upgrade after using the SFC tool.

Method Three: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

The File Explorer in Windows 10 provides several ways to organize the contents of folders and files in the system. Windows users can utilize some efficient styles to view the contents of the file system as per the user’s requirement. A user may opt to display the file picture in large size thumbnails while the other one could opt to set the icons of folder and files in a small or medium size list. On the other hand, while setting up several styles for the folder and file icons, some Windows 10 users have experienced some unusual issues where there is the Black background showing up behind folder icons. They tried refreshing the File Explorer a couple of times but it didn’t help in fixing the problem and the black squares are still visible on some folder icons. The black squares behind the folder icons might look disturbing though it’s not really a big problem and is merely a graphical glitch that does not cause any damage or whatsoever to the content of the folder and files. The most likely cause of this glitch might have something to do with the corrupted system files or it could also be caused by outdated thumbnail caches. In addition, graphical glitches like this one could also occur if you are using out outdated graphics drivers. To fix this problem, you need to follow the options laid out below.

Option 1 – Try using the Disk Cleanup to remove Thumbnail files

The Disk Cleanup tool is one of the options you can try to fix the black squares behind the folder icons. Through this tool, you can delete all the Thumbnail files on your disk. To use it, refer to these steps:

• Open the Search bar and type “disk cleanup” in the field.
• After opening Disk Cleanup from the search results, then from the drop-down menu select the C: drive to clean up and click OK.
• Wait for the scanning process to complete. Once it’s done, select the files you want to delete.
• Ensure that you select the box labeled “Thumbnails” under the Files to Delete section then click on OK.
• After that, a confirmation box will appear, just click on Delete files to delete the files permanently.
• Restart your PC.

Option 2 – Try resetting the Thumbnail cache

You have the option to manually delete the Thumbnail Cache to resolve the black square background behind the folder icons issue. Follow the steps given below to reset the Thumbnail cache.

• Open the File Explorer.
• Next, navigate to the View tab and select the option with Hidden items to display all the hidden folders and files.
• Next, go to this path: C:Users<username>AppDataLocal
• In the given path, make sure that you put your actual username in the username field. Then look for a file named “IconCache.db”. Right-click on this file and click on Delete.
• After that, go to this path: C:Users<username>AppDataLocalMicrosoftWindowsExplorer
• From there, select all the files and delete them.

Note: If a prompt appears saying, “The files are in use and cannot be deleted”, simply select the “Do this for all current items” option and then click on Try Again. If you get an error message, click on Cancel to close the window and restart your computer.

Option 3 – Try updating or reinstalling the Graphics driver

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option if you wish to update the driver or select the Uninstall device if you want to uninstall the driver and then follow the on-screen instructions to install the latest version of the driver.
• Restart your PC after the installation to allow the system to reinstall the driver.