Enable or Disable Auto-Mounting in Windows

Fix Windows Updates and MS Store, 0x80240438

If you were trying to update your Windows 10 computer and failed due to Error Code 0x80240438, then you’ve come to the right place as this post will give you a couple of suggestions you can check out to resolve this error. You can encounter Error Code 0x80240438 not just in Windows Updates but also in Microsoft Store. This is due to the fact that the delivery mechanism for both Windows Updates and Microsoft Store is common and interdependent. This is why a lot of Windows Update and Microsoft Store error codes are similar. And so fixing them won’t be that hard as well since most methods are basically the same. When you encounter this kind of error in Windows Update or Microsoft Store, you will see the following error message on your screen:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help – (0x80240438).”

To resolve Error Code 0x80240438, here are some potential fixes you need to check out:

Option 1 – Try to run the Windows Update Troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error Code 0x80240438. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.

Tap Win + I keys again to open the Windows Settings panel.
Go to Update & Security and then go to Troubleshoot.
Under the Troubleshoot section, on your left-hand side, scroll down to find Windows Update and then click on Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 2 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80240438 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 3 – Disable the Proxy server

You can also try to disable the Proxy server for your LAN to fix Error Code 0x80240438 especially if your computer was attacked by some malware or adware recently. In such cases, there is a chance that the malware or adware has changed your network settings in order to generate intrusive advertisements. Thus, you have to disable the proxy server and you can do that by following these steps:

Tap the Win + R keys to open the Run dialog box.
Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
After that, go to the Connections tab and select the LAN settings.
From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
Now click the OK and the Apply buttons.
Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Try modifying the “Remove access to use all the Windows Update features” Policy

Start by tapping the Win + R key combination to open the Run utility.
Then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
Once you’ve pulled up the Group Policy Editor, navigate to this setting: User Configuration > Administrative Templates > Windows Components > Windows Update
Next, double click on the “Remove access to use all the Windows Update features” policy and set its radio button to “Not Configured”. As you can see, this policy setting has the following description:

“This setting allows you to remove access to Windows Update. If you enable this setting, all Windows Update features are removed. This includes blocking access to the Windows Update Web site at http://windowsupdate.microsoft.com, from the Windows Update hyperlink on the Start menu, and also on the Tools menu in Internet Explorer. Windows automatic updating is also disabled; you will neither be notified about nor will you receive critical updates from Windows Update. This setting also prevents Device Manager from automatically installing driver updates from the Windows Update Web site.”

If you enable this policy setting, you can configure one of the following notification options:

0 = Do not show any notifications: This setting will remove all access to Windows Update features, and no notifications will be shown.
1 = Show restart required notifications – This setting will show notifications about restarts that are required to complete an installation.
Now you need to exit the Group Policy Editor and restart your computer for the changes to take effect.

Option 5 – Try resetting the Windows Update folders

Resetting the Windows Update folders can also help in fixing the error in both Windows Update and Microsoft Store. All you have to do is delete the contents in both the SoftwareDistribution folder and reset the Catroot2 folder as well.

Option 6 – Try downloading and installing the Windows Updates manually

Error Code 0x80240438 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

Go to Settings and from there go to Update and Security > View Update History.
Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Completely Remove MapsGalaxy Malware Removal Tutorial

MapsGalaxy is a Browser Extension developed by MindSpark Inc. witch usually comes bundled with other software. This extension claims it allows users to search the web, open maps, and check out fasters routes to a destination.

While active, it monitors your browser activity. The links you visit, the searches you make, the websites you use, and even personal information is sent back to MindSpark Inc. to later be sold/used to deliver ads to your browser.

While this extension is active you may see additional unwanted ads, sponsored links, and pop-up ads displayed in your search results and browser. It also changes your default search engine to MyWay, ensuring its ads are displayed. Several anti-virus scanners have marked this extension as a Browser Hijacker and are therefore not recommended to keep on your PC.

About Browser Hijackers

Browser hijacking is actually a form of unwanted software program, usually a web browser add-on or extension, which causes modifications in browser settings. Practically all browser hijackers are made for marketing or advertising purposes. Typically, it will drive users to predetermined websites that are looking to increase their advertising campaign revenue. Many people believe that such websites are legitimate and harmless but that is not true. Almost every browser hijacker poses an actual threat to your online safety and it is vital to classify them under privacy risks. They do not just screw up your internet browsers, but browser hijackers can also modify the computer registry to make your computer or laptop vulnerable to various other malware attacks.

How to know if your internet browser has been hijacked

Below are some symptoms that indicate you have been hijacked: 1. your web browser’s homepage is suddenly different 2. you observe new unwanted bookmarks or favorites added, usually directed to ad-filled or pornography websites 3. The default search page of your web browser is modified 4. discover new toolbars that you didn’t add 5. you’ll notice random pop-ups start occurring frequently 6. websites load very slowly and sometimes incomplete 7. Inability to navigate to certain websites, especially anti-malware and other security software sites.

Exactly how they infect computer systems

There are many ways your PC can get infected by a browser hijacker. They typically arrive by way of spam email, via file-sharing networks, or by a drive-by download. They could also be deployed via the installation of a web browser toolbar, extension, or add-on. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and pirated programs. Well-known examples of browser hijackers include Conduit, CoolWebSearch, RocketTab, OneWebSearch, Coupon Server, Searchult.com, Snap.do, and Delta Search. Browser hijackers might record user keystrokes to collect potentially invaluable information leading to privacy concerns, cause instability on computers, significantly disrupt the user experience, and eventually slow down the PC to a point where it will become unusable.

How to fix a browser hijack

The one thing you can try to get rid of a browser hijacker is to locate the malicious software in the “Add or Remove Programs” list in the Windows Control Panel. It may or may not be there. When it is, try to uninstall it. Having said that, most hijackers are quite tenacious and need specialized tools to remove them. Inexperienced PC users should not attempt the manual form of removal methods, since it requires in-depth computer knowledge to do fixes on the system registry and HOSTS file.

Find Out How To Install Safebytes Anti-Malware On An Infected Computer system

Practically all malware is inherently unsafe, but certain kinds of malicious software do more damage to your PC than others. Some malware variants alter web browser settings by adding a proxy server or change the PC’s DNS configurations. In these cases, you’ll be unable to visit certain or all internet sites, and therefore unable to download or install the required security software to eliminate the infection. If you’re reading this article now, you have perhaps recognized that virus infection is the cause of your blocked web connectivity. So how to proceed when you want to download and install an antivirus application such as Safebytes? There are some options you could try to get around with this problem.

Get rid of viruses in Safe Mode

Safe Mode is a special, basic version of Microsoft Windows in which just a bare minimum of services are loaded to prevent viruses as well as other problematic applications from loading. In the event, the malicious software is set to load immediately when the computer boots, switching into this particular mode could prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press F8 while the computer is booting up or run MSCONFIG and look for the “Safe Boot” options under the “Boot” tab. Once you’re in Safe Mode, you can attempt to download and install your anti-malware program without the hindrance of the malware. At this point, you are able to run the anti-virus scan to remove computer viruses and malware without hindrance from another malicious application.

Utilize an alternate web browser to download the anti-malware application

Malicious code could exploit vulnerabilities in a specific browser and block access to all anti-virus software sites. If you seem to have a trojan attached to Internet Explorer, then switch to a different browser with built-in safety features, such as Chrome or Firefox, to download your favorite antivirus program – Safebytes.

Install and run anti-virus from your flash drive

Here’s another solution which is utilizing a portable USB anti-malware software package that can scan your computer for malicious software without the need for installation. Adopt these measures to run the anti-virus on the infected computer. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean computer. 2) Plug the pen drive into the uninfected computer. 3) Double-click on the downloaded file to open the installation wizard. 4) Select the drive letter of the pen drive as the place when the wizard asks you exactly where you would like to install the antivirus. Do as instructed on the screen to finish up the installation process. 5) Unplug the USB drive. You may now utilize this portable anti-malware on the infected computer. 6) Double-click the Safebytes Anti-malware icon on the flash drive to run the software. 7) Run Full System Scan to detect and clean-up up all types of malware.

Features and Benefits of SafeBytes Anti-Malware

If you are looking to download an anti-malware application for your computer, there are plenty of tools in the market to consider nonetheless, you should not trust blindly anyone, regardless of whether it is a paid or free program. Some are worth your money, but many aren’t. You need to pick one that is trustworthy, practical, and has a strong reputation for its malware source protection. On the list of the recommended tools by industry leaders is SafeBytes Anti-Malware, the most dependable program for Windows computers. SafeBytes anti-malware is really a powerful, very effective protection tool created to assist users of all levels of computer literacy in detecting and removing harmful threats from their personal computers. This software program can easily identify, eliminate, and protect your PC from the most advanced malware threats such as spyware, adware, trojan horses, ransomware, worms, PUPs, along with other possibly damaging software programs. SafeBytes carries a plethora of amazing features which can help you protect your laptop or computer from malware attack and damage. Let’s look into some of them below: Live Protection: SafeBytes provides real-time active checking and protection from all known computer viruses and malware. It will regularly monitor your pc for hacker activity and also provides end-users with sophisticated firewall protection. Optimum AntiMalware Protection: With its advanced and sophisticated algorithm, this malware elimination tool can detect and remove the malware threats hiding in your computer system effectively. Safe Web Browsing: SafeBytes inspects the hyperlinks present on a web page for possible threats and notifies you if the website is safe to check out or not, through its unique safety rating system. Fast Multi-threaded Scanning: SafeBytes’s virus scan engine is among the quickest and most efficient within the industry. It's targeted scanning drastically increases the catch rate for viruses that are embedded in various PC files. Lightweight: The program is lightweight and can run silently in the background, and will not impact your PC efficiency. 24/7 On-line Tech Support: Support service is available for 24 x 7 x 365 days via email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

If you want to manually get rid of MapsGalaxy without the use of an automated tool, it might be actually possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You’ll likely also want to reset your internet browser. If you choose to manually delete the system files and registry entries, make use of the following list to make sure you know exactly what files to remove before undertaking any actions. But bear in mind, this can be a difficult task and only computer experts could accomplish it safely. Additionally, certain malicious programs have the capability to defend against its deletion. It is highly recommended that you carry out the removal process in Safe Mode.

Files: %PROGRAMFILES(x86)%Maps4PC_0cbar.bin%PROGRAMFILES(x86)%Maps4PC_0cbar.bin%#MANIFEST#%cbrmon.exe 26,576 682c1b3de757f8d44c49aa01fff940ab %PROGRAMFILES%Maps4PC_0cbar.bin%#MANIFEST#%cbarsvc.exe 34,864 2114e46c4564da66ac9026e9c848504d %PROGRAMFILES%MapsGalaxy_39bar.binbarsvc.exe 87,264 6b0c56f3192873cddf2bda0c6615118d %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsmjkonbafhhjkakmgejhidcnkkidokinm %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionseejjfjgkdnjfeflpeeopjobjjldcmlfi %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsggjmakejeechofmkhjljemfepbhppbbh %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionslkfkgnbjmeminilhckfckamlbkdgeaik %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsijjnmdphpnlnelhbhefnfmimenjgbfcn %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEIPlug.dll 55,784 59a25ac6974b6c98bfd4d11d4b2653f8 %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEzSetp.DLL 739,816 8e7674f70d21bbc0703000ce5c72398a %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binNP39EISb.DLL 31,216 fa7fbc48b84026c2a0dcb611e0e04bf9 %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsdcahllpkcnofkhpacpajmibjfjccajlj %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionshfnlkbpoacofighnabkdomkfdbpjeomm %LOCALAPPDATA%MapsGalaxy Installer(00ef2c80).exe Registry: HKEY_CURRENT_USERSoftwareAppDataLowHKEY_CURRENT_USERSoftwareMapsGalaxy_39 HKEY_CURRENT_USERSoftwareMapsGalaxy_39 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects1e91a655-bb4b-4693-a05e-2edebc4c9d89 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects71c1d63a-c944-428a-a5bd-ba513190e5d2 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Firefox HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Internet Explorer HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy1241cebd-9777-4bc6-aae5-2a77e25db246 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved1796ec91-d094-4a5f-b681-e16015d1ceac HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce, value: MapsGalaxy_39bar Uninstall HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy_39 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: 71C1D63A-C944-428A-A5BD-BA513190E5D2 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettings364EA597-E728-4CE4-BB4A-ED846EF47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats1E91A655-BB4B-4693-A05E-2EDEBC4C9D89 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats364EA597-E728-4CE4-BB4A-ED846EF47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats71C1D63A-C944-428A-A5BD-BA513190E5D2 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragesearch.myway.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragemapsgalaxy.dl.myway.com HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f HKEY_CURRENT_USERSoftwareMapsGalaxy HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragewww.mapsgalaxy.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.myway.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.com HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerStartupApprovedRun32, value: MapsGalaxy EPM Support HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy EPM Support HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASMANCS HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASMANCS HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASAPI32 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASAPI32 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.tb.ask.com HKEY_LOCAL_MACHINEHKEY_CURRENT_USERSoftware[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstallercbrmon.exe 26,576 682c1b3de757f8d44c49aa01fff940ab %PROGRAMFILES%Maps4PC_0cbar.bin%PROGRAMFILES(x86)%Maps4PC_0cbar.bin%#MANIFEST#%cbrmon.exe 26,576 682c1b3de757f8d44c49aa01fff940ab %PROGRAMFILES%Maps4PC_0cbar.bin%#MANIFEST#%cbarsvc.exe 34,864 2114e46c4564da66ac9026e9c848504d %PROGRAMFILES%MapsGalaxy_39bar.binbarsvc.exe 87,264 6b0c56f3192873cddf2bda0c6615118d %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsmjkonbafhhjkakmgejhidcnkkidokinm %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionseejjfjgkdnjfeflpeeopjobjjldcmlfi %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsggjmakejeechofmkhjljemfepbhppbbh %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionslkfkgnbjmeminilhckfckamlbkdgeaik %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsijjnmdphpnlnelhbhefnfmimenjgbfcn %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEIPlug.dll 55,784 59a25ac6974b6c98bfd4d11d4b2653f8 %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEzSetp.DLL 739,816 8e7674f70d21bbc0703000ce5c72398a %PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binNP39EISb.DLL 31,216 fa7fbc48b84026c2a0dcb611e0e04bf9 %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsdcahllpkcnofkhpacpajmibjfjccajlj %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionshfnlkbpoacofighnabkdomkfdbpjeomm %LOCALAPPDATA%MapsGalaxy Installer(00ef2c80).exe HKEY_CURRENT_USERSoftwareAppDataLowHKEY_CURRENT_USERSoftwareMapsGalaxy_39 HKEY_CURRENT_USERSoftwareMapsGalaxy_39 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects1e91a655-bb4b-4693-a05e-2edebc4c9d89 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects71c1d63a-c944-428a-a5bd-ba513190e5d2 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Firefox HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Internet Explorer HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy1241cebd-9777-4bc6-aae5-2a77e25db246 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow 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HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce, value: MapsGalaxy_39bar Uninstall HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy_39 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: 71C1D63A-C944-428A-A5BD-BA513190E5D2 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HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy_39 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: 71C1D63A-C944-428A-A5BD-BA513190E5D2 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettings364EA597-E728-4CE4-BB4A-ED846EF47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats1E91A655-BB4B-4693-A05E-2EDEBC4C9D89 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats364EA597-E728-4CE4-BB4A-ED846EF47970 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats71C1D63A-C944-428A-A5BD-BA513190E5D2 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragesearch.myway.com HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragemapsgalaxy.dl.myway.com HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet 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HKEY_LOCAL_MACHINEHKEY_CURRENT_USERSoftware[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstaller

Fix blank or empty dialog boxes with no text

The dialog boxes that you see on your Windows computer exist to send you a message or to notify you. However, you can also encounter issues with them. Recently, some users reported that they’re getting empty or blank dialog boxes. It’s definitely hard to choose between Yes or No or to click OK when you don’t know the context of the dialog box. If the same thing happened to you, worry not for there are some possible solutions that can help you fix the problem. This kind of problem usually happens when there are some issues with the graphics driver or when there is some corrupted software. Whichever the case is, here are some fixes you can check out to fix the empty or blank dialog boxes on your Windows 10 computer.

Option 1 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.

Type “cmd” in the Start search and then right-click on the appropriate search result.
Next, select “Run as administrator” to open Command Prompt with admin privileges.
After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

Windows Resource Protection did not find any integrity violations.
Windows Resource Protection found corrupt files and successfully repaired them.
Windows Resource Protection found corrupt files but was unable to fix some of them.

Now restart your computer and see if the problem is fixed or not.

Option 2 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

First, boot your computer into Safe Mode.
After that, tap the Win + R keys to launch Run.
Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
Now restart your computer.
After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps.

Option 3 – Run the DISM tool

The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the blank dialog boxes. To repair these corrupted system files, you can run the DISM commands:

Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
After that, input each one of the commands listed below sequentially to execute them:
- Dism /Online /Cleanup-Image /CheckHealth
- Dism /Online /Cleanup-Image /ScanHealth
- Dism /Online /Cleanup-Image /RestoreHealth

Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 4 – Try to repair or reinstall the software

If the issue with the empty dialog boxes only occurs in a specific program, you can either try to repair the program or reinstall it. You can find the Repair option in the Add/Remove program section when you select the concerned program. If repairing the program didn’t work, you might have to uninstall it and then reinstall it.

Option 5 – Try troubleshooting the problem in a Clean Boot State

You might also want to troubleshoot the problem in a Clean Boot State. Doing so will help you isolate the problem. Refer to the steps below to do so:

Log onto your PC as an administrator.
Type in MSConfig in the Start Search to open the System Configuration utility.
From there, go to the General tab and click “Selective startup”.
Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
Next, click the Services tab and select the “Hide All Microsoft Services” check box.
Click Disable all.
Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

Firefox shows wrong or no bookmark favicon

If you have just updated your Mozilla Firefox browser as of late and you noticed that it’s showing wrong or no bookmark favicon at all, then read on as this post will provide you with potential solutions that can help you resolve the problem. The basic thing you can do to fix it is to either refresh or reset the cache for favicon and then force restart the favicon service. However, if you’ve already tried this and it didn’t work, then there are still other options you can try. You can try to rebuild the configuration file for the favicon or restart the favicon service. You could also try disabling all the add-ons on your browser or scan your computer for adware. For more details, refer to each one of the options laid out below.

Option 1 – Try to rebuild the favicon configuration file

Mozilla Firefox actually creates a file each time you bookmark a webpage and this is called “favicons.SQLite”. This file is located on your computer and for you to fix the issue in Firefox, you need to rebuild this file and in order to do that, follow these steps:

First, you need to unhide the hidden files in your computer by enabling the “Show hidden files” option so that you’ll be able to see the hidden files in your computer.
After that, navigate to this path: C:Usersyour_usernameAppDataLocalMozillaFirefoxProfilesyour_profile_name
From there, you need to find the “favicons.SQLite” file and once you found it, delete it.
Next, you have to open the Firefox browser and create the same favicon configuration file which should be automatically created.
Now check if you can now see bookmark favicons on your Firefox browser or not.

Option 2 – Try to restart the favicon service

If the first option didn’t work, you can try to restart the favicon service instead. Restarting the favicon service can help if you do not see the correct bookmark favicon on your Firefox browser. To restart this service, follow the steps below.

You need to first open the Firefox browser and in the address bar, type “about:config” and tap Enter.
After that, you will see a page that displays a warning message. On that page, you need to click the “I accept the risk!” button to proceed.
Next, using the search box on the page, look for the “devtools.chrome.enabled” option. The value for this option should be set to “False” by default.
Double click on this option to set its value to “True”.
Once done, go to Menu > Web Developer > Browser Console or you could also tap the Ctrl + Shift + J keys, alternatively.
Afterwards, paste this command in the pop-up window that appears and then tap the Enter button: var fS = Components.classes["@mozilla.org/browser/favicon-service;1"] .getService(Components.interfaces.nsIFaviconService); fS.expireAllFavicons();
Once you’re done, restart your Firefox browser to check if it fixes the problem or not.

Option 3 – Try to disable all the add-ons in Firefox

The next option you can try to fix the problem is to disable all the installed add-ons in Firefox. More often than not, add-ons can cause issues in the browser so it is possible that one of the add-ons in Firefox is causing it to show incorrect or no bookmark favicon. To resolve this problem, you have to disable all the add-ons by opening Firefox and then going to Menu > Add-ons or you could also tap the Ctrl + Shift + A keys. After that, go to the Extensions section and click on the respective Disable buttons for each one of the add-ons. Once done, restart your computer and check if you can now see the bookmark favicons or not.

Option 4 – Try scanning your computer using Windows Defender

It is possible that the bookmark favicon problem is caused by some adware in the Firefox browser so you have to scan your computer to check by using security programs like Windows Defender.

Tap the Win + I keys to open Update & Security.
Then click on the Windows Security option and open Windows Defender Security Center.
Next, click on Virus & threat protection > Run a new advanced scan.
Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

What is Trojan Kryptik and what does it do

Trojan. Kryptik is a malicious computer infection known as a Trojan horse. Trojan. Kryptik can load at startup and recreate itself which makes it difficult to manually remove from the infected computer. Trojan. Kryptik can compromise the infected system by allowing a remote hacker to gain access without the user's permission or knowledge. Trojan. Kryptik can also lead to the infection of other unknown malware parasites.

Trojan.Kryptik creates the following registry entry or registry entries:

Directory %ALLUSERSPROFILE%\windrivgr 19.7 %LOCALAPPDATA%\DsHcaJnIIz File name without path scaalqtw.exe Regexp file mask %ALLUSERSPROFILE%\sqldump.exe %APPDATA%\b[NUMBERS].exe %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup\[RANDOM CHARACTERS].com.url %APPDATA%\Origin\update.vbe %APPDATA%\Stanfind.exe %APPDATA%\vpn gui.exe %LOCALAPPDATA%\Microsoft\Windows\Symbols\wvfilters.sys %TEMP%\nvc.exe %TEMP%\system.exe %TEMP%\winsrvcs32.exe

How to Fix Windows Update Error 0x800f0900

If you are trying to update or upgrade your Windows 10 computer using the Windows Update and suddenly an “Error 0x800f0900” appears, then you’ve come to the right place as this post will help you resolve this Windows Update issue. When you encounter this error, you will see the following error message on your screen:

“There were problems installing some updates, but we’ll try again later. If you keep seeing this and you want to search the web or contact support for information, this may help: 2018-03 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4088776) – Error 0X800F0900”

This kind of Windows Update error is most likely caused by some corrupted files in the system. It is also possible that the Windows Database might have become corrupted as well. So if you are currently experiencing this problem, refer to the options given below and see which one of them works best for you.

Option 1 – Try running the DISM Tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

Open the Command Prompt as admin.
Then type in this command: exe /Online /Cleanup-image /Restorehealth
Do not close the window if the process takes a while as it will probably take a few minutes to finish.

After you run this tool, a log file is created at C:WindowsLogsCBSCBS.log. On the other hand, if the Windows Update client is already broken, you will be prompted to use a running Windows installation as the repair source or use a Windows side-by-side folder from a network share, as the source of the files. Although the chances of this happening are less, if it turns out to be the case, you need to run an advanced command in the DISM tool to repair a broken Windows Update. Just repeat the process above but use the following command instead:

DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 2 – Try running the System File Checker or SFC scan

The SFC scan or System File Checker is a built-in command utility in Windows that helps in restoring corrupted files as well as missing files that cause several issues in the computer like the Windows Update Error 0x800f0900. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

Tap Win + R to launch Run.
Type in cmd in the field and tap Enter.
After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

Windows Resource Protection did not find any integrity violations.
Windows Resource Protection found corrupt files and successfully repaired them.
Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80073712. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Perform a System Restore

You can also try to perform a System Restore as it can also help you fix the Windows Update Error 0x800f0900. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

Tap the Win + R keys to open the Run dialog box.
After that, type in “sysdm.cpl” in the field and tap Enter.
Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Reset both the SoftwareDistribution and Catroot2 folders

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

Open the WinX Menu.
From there, open Command Prompt as admin.
Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Cortana can’t connect to the Internet

One of the most sophisticated Artificial Intelligence or AI assistants there is in the market is Cortana. However, no matter how sophisticated this AI assistant may be, there are still times when you encounter issues with it. So if your Cortana is not connecting to the internet, worry not for this post will guide you in fixing the problem. This connection issue in Cortana might have something to do with the settings, network connectivity, or your Microsoft account. In addition, it could also be that the Firewall or antivirus program interferes with its connection. Whichever the case is, here are some possible solutions that could help you resolve the problem.

Option 1 – Try to power cycle the modem, router, and computer

Connect the modem, router, and the PC hard-wired and then switch all of these three devices off.
Turn on the modem and wait for 30 seconds.
Turn on the router and wait for 30 seconds as well.
Finally, turn on the computer and check if you can now successfully connect to the internet.

Option 2 – Check if your router or ISP is properly working

Since the basis for this issue is that Cortana is not connecting to the internet even though you are able to access websites using your browser, you might want to check your router or ISP (Internet Service Provider) and see if they’re functioning properly.

Option 3 – Try changing your internet connection

You can also try changing your internet connection and see if it fixes the problem. If you are using Ethernet, you can try connecting to a Wi-Fi connection and see if Cortana is able to connect or not.

Option 4 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter. Note: You can also run the Network Troubleshooter as it can also help in resolving the issue especially if the problem is in the network.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

Tap the Win + R keys to open the Run dialog box.
Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
After that, go to the Connections tab and select the LAN settings.
From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
Now click the OK and the Apply buttons.
Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 7 – Try resetting Cortana

Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
Restart your PC.
After your computer boots, launch Cortana again and check.

Option 8 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
Next, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Restart your computer and check if Cortana is now able to connect.

Fix Error 0x800F0923 in Windows 10

In trying to upgrade your Windows 10 computer, you might have come across the error 0x800F0923. This kind of Windows upgrade/update error is caused by an incompatible driver or software that’s installed on your computer. Thus, to fix the problem, you need a working fix which you can choose from below. As mentioned, you can try updating the concerned application or software to its latest version to resolve the compatibility issue and in turn, fix error 0x800F0923. Note that depending on where you had installed the application, your steps will change. So if you have it installed directly from the website, refer to these steps:

Look for the built-in option to check the updates since the most application has this option.
You also have the option to go to the website of the application and check if there is a new version available. If there is, download and update the app.

On the other hand, if you have downloaded the app from the Microsoft Store, here’s what you have to do:

Open the Store and click on the three dots located at the top-right of the window.
Next, click the Download and Updates option.
From there, check if there is an update available for the store. If there is, update it.

Option 2 – Try to uninstall the application or software

If updating the app or software to its latest version didn’t help and you’re still getting the error 0x800F0923 every time you attempt to install the Windows Updates, you may have to uninstall it. You will need to use the usual Program and Features to uninstall it if you have downloaded it from the website.

In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 3 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 4 – Try to run the Windows Update Troubleshooter

Option 5 – Try to do the Update in a Clean Boot state

Putting your PC in a Clean Boot state can also help you install Windows Updates or Upgrades without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

Log onto your PC as an administrator.
Type in MSConfig in the Start Search to open the System Configuration utility.
From there, go to the General tab and click “Selective startup”.
Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
Click Disable all.
Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
After that, try to install the Windows Updates or upgrade again.

Option 6 – Try running Microsoft’s online troubleshooter

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors including the error 0x800F0923.

Disabling Security Questions in Windows

We’ve already covered disabling Security Questions If you want to disable Security Questions on your Windows 10 computer then you’ve come to the right place as this post will guide you in doing exactly that. In this post, you will be disabling Security Questions using a PowerShell script. This PowerShell script is called “Update-AllUsersQA”. It is designed to remove or disable the security questions and answers for local users on a Windows 10 computer. It lets administrators take control of the security questions in the environment and at the same time minimizes the risk that comes with them. If a user has a Microsoft account that’s configured to sign in to Windows 10 then he will not probably notice the Password Recovery questions. On the other hand, if he has a chosen local account for installing Windows, he will e prompted to create three security questions that can be used to reset the password and log into the Windows 10 account in case there is any misfortune. However, if you do not have much use for these Security Questions, then you can definitely have them disabled using a simple PowerShell script which you can download from GitHub. For more details on how to disable security questions in a Windows 10 machine, refer to the steps provided below. Step 1: You need to first download the .ps1 file from the GitHub repository. Step 2: Once you’ve downloaded the file, open the PowerShell window with admin privileges. Step 3: After that, navigate to the folder where you had saved the .ps1 file. Then copy the address of the folder location. Step 4: Next, change the directory by using the following command:

cd "folder location address"

Step 5: After that, enter the following script to disable the security questions:

Update-AllUsersQA

Once you’ve completed the steps above, the Security Questions should be disabled and you will be notified with a message stating that the feature has been disabled. On the other hand, if you have a change of heart and you want to enable the Security Questions back, here are some steps you need to take: Step 1: First, open the PowerShell window as admin. Step 2: Next, run the same script with one more parameter such as:

Update-AllUsersQA -answer SecretAnswer

Step 3: And that’s about it. Do not forget to replace the Secret Answer with your preferred one and once you’re done, it will be set as the answer for all the Security Questions. Step 4: Now all that’s left to do is go to the Settings app to change the answer to the questions and you should be good to go.

Perform Voice Activation Troubleshooting

One of the smoother things that Microsoft did with the Windows 10 operating system is to separate Cortana from Search. This means that Cortana is strictly now a voice assistant and many users have seen it coming since not everyone uses Cortana. In addition, it also paved the way for other virtual assistants like Alexa to get on board with Windows 10. And now in the newly released Windows 10 v1903, Windows has brought the Voice Activation under Privacy. In this post, you will be guided on how to perform the Voice Activation troubleshooting on your Windows 10 computer. To use Voice Activation in Windows 10, follow, in the Start Search, type “voice activation” and click on “Voice activation privacy settings” listed in the search results. And from there, you can choose to allow apps to use Microphone, like listen in the background as well as select which app can access it. Each time enabled voice assistants continue to listen via microphone for the voice keyword, the app will activate itself for the keyword and will react depending on what you ask it. So if you are using a voice assistant and it didn’t respond when you speak the keyword, just go to Settings > Privacy > Voice Activation and follow these steps:

Option 1: Check the App permission to use the voice activation feature.

You have to make sure that the toggle button for the Voice activation feature is turned on globally. It can be found under the “Allow apps to use voice activation” section. You also have to ensure that the microphone is available for apps that use this feature.

Option 2: Voice activation is not working under the lock screen.

If you tend to use the voice assistant even when your computer is locked, Microsoft has a specific setting that you have to turn on. You need to make sure that the toggle button for the “Allow apps to use voice activation when this device is locked” option is turned on. However, keep in mind that the voice assistants are not locked to only recognize your voice as they also answer to anyone who will use the voice keyword.

Option 3: Check the individual permissions of apps.

If the voice assistant is not working, you have to check each one of the apps’ permissions for voice keyword, and the option to work under locked condition works.

Option 4: Run the Microphone troubleshooter.

If you’ve verified that the settings are in place, then you have to run the Microphone troubleshooter by simply going to Settings > Privacy > Microphone. From there, make sure that the toggle button for the following options is turned on:

Allow apps to access your microphone
Enable microphone access for the voice assistant

And if it’s a desktop app, you have to enable the toggle on at the end.

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