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Enable or Disable Auto-Mounting in Windows

Every time a new drive or any storage device is connected to a Windows 10 computer, the operating system tends to allot a drive letter to it automatically. Not only that, as the OS also maps the location of the drive which helps it point the letter to the exact port location of the drive and serve requests from the user. As a result, it builds up a bit of cache as per the pattern in which the user uses the storage of the computer. This whole process is known as “Auto Mounting” which works for hard disks or optical drive readers that are connected using the SATA ports and even for USB drives that are connected using the USB ports.

There are several ways you can enable or disable the Auto-Mount feature in Windows 10. You can do it using the MountVol tool or the Registry Editor or the Diskpart utility. Before you proceed, it is recommended that you create a System Restore point first so that you can always undo the changes you made in case anything goes wrong.

Option 1 – Enable or disable Auto Mounting via MountVol tool

In this option, you will be using the mountvol command in the Command Prompt. Refer to the steps below.

  • Tap the Wins key once and type in “command prompt” in the field.
  • From the search results, right-click on Command Prompt and select the “Run as administrator” option to run it with admin privileges.
  • Next, type the following command and tap Enter to enable the Auto Mount feature:

mountvol /E

  • On the other hand, if you want to disable the Auto Mount feature, type the following command instead:

mountvol /N

  • After that, type the command below to remove all the previously assigned drive letters:

mountvol /R

  • Finally, restart your computer.

Option 2 – Enable or disable Auto Mounting via Registry Editor

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and tap Enter to open the Registry Editor.
  • After that, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesmountmgr
  • Next, look for a DWORD named “NoAutoMount”. If you can’t find a DWORD with that name then simply create a new DWORD with the same name and make sure that the base is selected to Hexadecimal.
  • Now double click on that DWORD and change its value to 0 if you want to enable it, otherwise, input 1 as its value to disable it.
  • Restart your computer.

Option 3 – Enable or disable Auto Mounting via Diskpart utility

  • Tap the Wins key once and type in “command prompt” in the field.
  • From the search results, right-click on Command Prompt and select the “Run as administrator” option to run it with admin privileges.
  • After opening Command Prompt as admin, type the following command and hit Enter to launch the Diskpart utility:

diskpart

  • After that, a User Account Control prompt will appear. Just click on the Yes button.
  • Next, type the following command and hit Enter:

automount

  • Following the command you entered, you will an output that either says, “Automatic mounting of new volumes enabled” or “Automatic mounting of new volumes disabled” which means you can use it to check the status of Auto Mount.
  • Now if you want to enable the Auto Mount feature, type the following command and tap Enter:

automount enable

  • And if you want to disable the Auto Mount feature, just enter the following command:

automount disable

  • To remove all the assigned letter and history of drives that were connected previously, type the following command:

automount scrub

  • Finally, restart your computer.

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Microsoft Windows 11 limitations surfacing
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Guide for Removing SMSFromBrowser Malware

What is SMSFromBrowser

SMSFromBrowser is a Browser Extension developed by MindSpark. This extension usually comes bundled up with other software or via online advertising. Allegedly this extension allows you to send SMS messages from your computer, however, all it does is point you to other websites that offer this service. While active this extension monitors your browsing behavior, it records your website visits, clicks, links, and sometimes even private information, in order to use this data to better serve additional ads. During your browsing sessions, you may encounter additional unwanted ads, sponsored links, and sometimes even pop-up ads. Several anti-virus scanners have detected this extension as a potentially unwanted extension / Browser Hijacker, and due to its privacy mining behavior, it is not recommended to keep it on your computer.

Browser hijackers (sometimes referred to as hijackware) are a kind of malicious software that modifies web browser settings without the computer owner’s knowledge or permission. These hijacks appear to be increasing at an astonishing rate around the world, and they could be actually nefarious and sometimes harmful too. Browser hijackers are capable of doing more than just modifying homepages. These are typically used to force hits to a specific site, manipulating web traffic to generate ad revenue. Though it might seem naive, these tools are made by vicious people who always try to take advantage of you, so that they can easily make money from your naive and distraction. As soon as the program attacks your laptop or computer, it starts to mess things up a whole lot that slows your system down to a crawl. In the worst-case scenario, you will be forced to deal with serious malware threats as well.

Indications of browser hijack

There are many signs of web browser hijacking: 1. home page is changed 2. your browser is constantly being redirected to porn sites 3. the default online search engine and the default browser settings are altered 4. discover new toolbars that you simply didn’t add 5. you notice numerous ads pop up on the browsers or computer screen 6. your browser gets sluggish, buggy crashes very often 7. you can’t go to specific sites such as homepages of anti-malware software.

How it infects your personal computer

A browser hijacker can be installed on your computer or laptop when you visit an infected site, click on an e-mail attachment, or download something from a file-sharing website. They can be included with toolbars, BHO, add-ons, plug-ins, or browser extensions. Some internet browser hijackers spread in user’s PC by using a deceptive software distribution technique known as “bundling” (often through freeware and shareware). A good example of a notorious browser hijacker is the most recent Chinese malware known as “Fireball”, which has attacked 250 million PCs worldwide. It acts as a hijacker but could be turned into a fully functioning malware downloader afterward. Browser hijackers could interrupt the user’s web surfing experience greatly, keep track of the websites visited by users and steal financial information, cause difficulty in connecting to the web, and eventually create stability problems, making applications and computers freeze.

Removal

Some types of browser hijackers can be effortlessly removed from your PC by deleting malicious applications or any other recently added freeware. Many times, it could be a tough job to discover and get rid of the malicious program because the associated file will be running as part of the operating system process. And there’s no denying the very fact that manual repairs and removal methods can be a difficult job for an amateur computer user. Also, there are several risks associated with fiddling around with the pc registry files. Browser hijackers could be effectively removed by installing and running an anti-malware application on the affected computer. To remove any browser hijacker from your PC, you can download the following professional malware removal program – Safebytes Anti-Malware. And utilize a system optimizer, such as Safebytes Anti-Malware, to erase all associated files in the registry and repair browser problems. All malware is detrimental and the degree of the damage may vary greatly according to the type of infection. Certain malware types alter web browser settings by adding a proxy server or modify the computer’s DNS configuration settings. In such cases, you will be unable to visit some or all internet sites, and thus unable to download or install the required security software to eliminate the infection. If you’re reading this article, odds are you’re stuck with a virus infection that is preventing you to download or install the Safebytes Anti-Malware program on your system. Follow the instructions below to get rid of the malware by alternative methods.

Install the anti-virus in Safe Mode

If the malware is set to run automatically when Microsoft Windows starts, entering Safe Mode could very well block the attempt. Just bare minimum required programs and services are loaded whenever you boot your PC into Safe Mode. To start your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, follow the instructions below. 1) Tap the F8 key continuously as soon as your PC boots, however, before the large Windows logo shows up. This would invoke the “Advanced Boot Options” menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) Once this mode loads, you should have an internet connection. Now, get the malware removal application you need by using the web browser. To install the program, follow the guidelines in the installation wizard. 4) Right after the software is installed, let the diagnostic scan run to eliminate trojans and other malware automatically. Use an alternate internet browser to download an antivirus application Some malware only targets specific web browsers. If this sounds like your situation, employ another browser as it might circumvent the virus. The best way to avoid this problem is to opt for an internet browser that is known for its security measures. Firefox has built-in Phishing and Malware Protection to help keep you secure online.

Create a bootable USB anti-virus drive

Another option is to store and run an antivirus software program completely from a Flash drive. To run anti-malware from a flash drive, follow these simple steps: 1) On a virus-free PC, download and install Safebytes Anti-Malware. 2) Insert the pen drive on the same PC. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file extension. 4) Choose the USB flash drive as the destination for saving the software file. Follow the directions to complete the installation process. 5) Now, transfer the thumb drive to the infected computer system. 6) Double click the Safebytes Anti-malware icon on the pen drive to run the application. 7) Press the “Scan” button to run a full computer scan and remove malware automatically.

Benefits and Features of SafeBytes Anti-Malware

These days, an anti-malware tool can protect your computer or laptop from various types of internet threats. But wait, how to select the best one amongst plenty of malware protection applications that are available on the market? You may be aware, there are several anti-malware companies and products for you to consider. Some of them are good, some are ok types, and some will ruin your PC themselves! You need to be very careful not to select the wrong application, particularly if you purchase a premium application. When it comes to commercial antimalware tool options, many people opt for well-known brands, like SafeBytes, and they are quite happy with it. SafeBytes can be described as a powerful, real-time anti-malware application that is created to assist the average computer end user in safeguarding their computer from malicious internet threats. Through its cutting-edge technology, this software will help you protect your PC against infections caused by various kinds of malware and other threats, including spyware, adware, computer viruses, worms, trojan horses, keyloggers, ransomware, and potentially unwanted program (PUPs).

SafeBytes has excellent features when compared to various other anti-malware programs. A few of them are given as below:

Real-time Active Protection: SafeBytes gives you round-the-clock protection for your personal computer limiting malware attacks instantly. They are extremely effective in screening and removing various threats because they’re continuously revised with new updates and alerts. Robust, Anti-malware Protection: Safebytes is made on the best virus engine within the industry. These engines will detect and get rid of threats even during the early stages of a malware outbreak. Internet Security: SafeBytes inspects the hyperlinks present on a webpage for possible threats and informs you if the website is safe to visit or not, through its unique safety rating system. Low CPU Usage: SafeBytes is a lightweight and user-friendly anti-virus and anti-malware solution. Since it uses minimum computer resources, this application leaves the computer power exactly where it belongs to: with you actually. 24/7 Online Tech Support: You may get absolutely free 24/7 technical support from their computer experts on any product queries or computer security concerns. SafeBytes will keep your personal computer safe from the latest malware threats automatically with almost no input needed from you again. Once you have downloaded and installed this software, you will no longer have to bother about malware or any other security concerns. You will get the best all-around protection for the money you pay on SafeBytes anti-malware subscription, there isn’t any doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SMSFromBrowser without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised. The following files, folders, and registry entries are created or modified by SMSFromBrowser
Files: %ALLUSERSPROFILE%MicrosoftWindowsStart MenuProgramsSMSfromBrowser %ALLUSERSPROFILE%Start MenuProgramsSMSfromBrowser %LOCALAPPDATA%SMSfromBrowserTooltab %UserProfile%Local SettingsApplication DataSMSfromBrowserTooltab Registry: HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper ObjectsFFE35078-94B2-4FC0-990D-BF8289BC25E4 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionexplorerBrowser Helper ObjectsFFE35078-94B2-4FC0-990D-BF8289BC25E4 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects3188EEFD-9259-445D-8CCD-B99D6296AD1A HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats3188EEFD-9259-445D-8CCD-B99D6296AD1A HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettingsFFE35078-94B2-4FC0-990D-BF8289BC25E4 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettingsB1D7EA4A-79CA-454E-897F-F5A052E467F6 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettings3188EEFD-9259-445D-8CCD-B99D6296AD1A HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: 3188EEFD-9259-445D-8CCD-B99D6296AD1A HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: B1D7EA4A-79CA-454E-897F-F5A052E467F6 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: FFE35078-94B2-4FC0-990D-BF8289BC25E4 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbar, value: B1D7EA4A-79CA-454E-897F-F5A052E467F6 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingSMSfromBrowser_RASMANCS HKEY_CURRENT_USERSoftwareMicrosoftTracingSMSfromBrowser_RASMANCS HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingSMSfromBrowser_RASAPI32 HKEY_CURRENT_USERSoftwareMicrosoftTracingSMSfromBrowser_RASAPI32 HKEY_CURRENT_USERSoftwareAppDataLowHKEY_CURRENT_USERSoftwareSMSfromBrowser_f7 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragesmsfrombrowser.dl.myway.com HKEY_CURRENT_USERSoftwareSMSfromBrowser HKEY_LOCAL_MACHINEHKEY_CURRENT_USERSoftware[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstaller
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When you try to open Outlook 20016 and other programs on your Windows 10 PC and end up getting an error instead saying, “Failed to register a VB Script DLL. Reinstall or run Regsvr32.exe Vbscript.dll to self-register”, read on as this post will help you resolve the problem and help you re-register the vbscript.dll file. Follow each one of the steps below carefully to fix the problem.
  • Step 1: In the Start search, type “cmd” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option from the context menu.
  • Step 2: After opening Command Prompt as admin, type the regsvr32.exe vbscript.dll command and hit Enter to execute it.
  • Step 3: After entering the command, it will re-register the concerned DLL file using the regsvr32.exe, a Windows OS tool. The Regsvr32 tool is a command-line utility that allows users to register or unregister OLE controls like the DLL and ActiveX (OCX) controls in the Windows operating system. After the command you entered has successfully run, you will see a message saying, “DllRegisterServer in vbscript.dll succeeded.”
On the other hand, if re-registering the DLL file didn’t work, you might have to log on to your computer using an administrator account and then try re-registering the DLL file once more. But before you do that, you need to create a system restore point first so that if anything goes wrong, you can always undo the changes you’ve made. After creating a system restore point, double-click on the downloaded .reg file to add its contents to the Registry. After that, try opening the program you were trying to open but weren’t able to because of the error. If it doesn’t work, you can always reinstall the affected programs that throw up the error and see if it resolves the problem. You could also seek the help of a one-click solution to fix the problem for you. This program is a useful tool that does not only repair corrupted registries and optimize your PC’s overall performance but also resolves any DLL issues like the Failed to register a VB Script DLL. Reinstall or run Regsvr32.exe Vbscript.dll to self-register” error. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For a complete set of instructions for downloading and using it, refer to the steps below.
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Do-It-Yourself Guide to Fixing Runtime Error 5

Runtime Error 5 - What Is It?

Runtime Error 5 is one of those errors that Windows users encounter at least once in their life. Generally, when Runtime Error 5 occurs, the message that appears says ‘Invalid Procedure Call or Argument’. Runtime Error 5 occurs because the Quality Analyst function that resides within the Operating System behaves in an abnormal manner and the user receives a warning.

Solution

Restoro box imageError Causes

As explained above, Runtime Error 5 is caused because of the unexplained behavior of the Quality Analyst function. The problem occurs when the function is lost and is not mapped to any drive. As a result, Windows is unable to find and load it and displays the error message. Runtime Error 5 is also caused by other reasons listed below as follows.
  • When files of programs like Visual Basic use bad entries in the registry.
  • When a user attempts to load Internet Explorer and a global cash of browser occurs, this also causes Runtime Error 5.
Since these types of errors can easily be fixed, it is strongly advised that a user takes the necessary actions to keep them from occurring in the future.

Further Information and Manual Repair

Some instructions for users to fix Runtime Error 5 as soon as it appears are listed below as follows.
  1. Users are recommended to restart their computers. However, prior to doing so, it is advised that any programs that are opened are closed and work is saved to prevent data loss. Once the computer restarts, users should load the program that triggered Runtime Error 5 once again to determine whether or not the error recurs.
  2. If the problem persists, the best approach is to uninstall the program causing the error. This can be accomplished by going to the ‘Control Panel’ and selecting the ‘Add/Remove programs’ option if one is using Windows XP or Windows 95. However, if a user is running Windows 7, the same task can be accomplished in the ‘Program and Features’ option. If there’s an option that allows you to clear personal settings and preferences, the box should be checked.
  3. Now reinstall the program using the latest version of the installer to stop encountering this error. Use any patch for the program if available. Run installer while following the instructions on the screen. Check the default settings as well.  It is suggested to instantly install any patches if available.
  4. Another piece of advice is to simultaneously press ‘Ctrl, Shift, and Esc’. Windows task manager will appear. Go to the “processes” tab and select a process that doesn’t look familiar to you. Note the filename and click on the ‘End Process’ button. Load the program again and find out if the error occurs. Once the program causing the error is identified, the user can perform the steps listed above to resolve the problem.
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Moving Taskbar to second monitor in Windows
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Fix Error 1310, Error writing to file
If you were trying to install a program on your Windows 10 computer but encounter an error instead that says, “Error 1310, Error writing to file: <PATH>, Verify that you have access to that directory” then read on as this post will guide you on how you can fix it. This kind is a fairly common type of error encountered by many Windows users. You can get this error when you try to install certain programs like Excel, AutoCAD, Adobe Photoshop, and some other Adobe products on Windows. One of the most likely causes for this error is that the required files or location is already used by some other software which means that Windows finds that you are trying to overwrite a software that is already installed. Aside from that, it could also occur if the program installer does not have access to write to that directory. To fix Error 1310, here are some potential fixes that could help.

Option 1 – Clear up temporary or junk files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.
  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
  • Next, find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
    • Windows Upgrade Log Files
    • The system created Windows Error Reporting Files
    • Thumbnails
    • Temporary Internet Files
    • Previous Windows Installation Files
    • Delivery Optimisation Files
    • DirectX Shader Cache
  • Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
  • Now go to the “Free Up Space Now” section and click the Clean Now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix Error 1310.

Option 2 – Reinstall the program in a Clean Boot State

You can also troubleshoot Error 1310 in a Clean Boot state. It could be that there are some third-party applications in your computer that's preventing the program from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the program again.

Option 3 – Try to unregister and re-register the Windows Installer Module

  • Tap the Win + R keys to open the Run dialog box.
  • Then type the “msiexec /unregister” command and hit Enter to unregister the Windows Installer Module.
  • Next, type the “msiexec /regserver” command and hit Enter to re-register the Windows Installer Module.
  • Now restart your computer and see if un-registering and re-registering the Windows Installer Module fixed the problem or not.

Option 4 – Take ownership of the location where you want to install the app

The next thing you can try to do is to take ownership of the particular folder as this worked for some users who experienced the same problem. But before you do that, you have to create a System Restore Point first, once that’s done, proceed to the given steps below.
  • First, locate the concerned folder and right-click on it then select Properties.
  • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
  • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
  • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
  • Now edit the permission to Full Control for “Everyone”.
  • Click OK to save the changes made and then exit.
  • Finally, try to install the application again.
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Troubleshooting Fortnite Connection Issues
It is no secret that Fortnite is one of the most played games in the world. Epic has done a great job offering it to plenty of other platforms with cross-play feature meaning that you can play with your friends no matter on what platform they are on. But how Fortnite is a piece of software which is constantly updated and maintained it is pretty normal to have some bugs or issues from time to time. One of the before-mentioned issues is a connection issue or unable to connect to game servers. In our article, we will go through common fixes and solutions in order to get you back in-game as fast as possible. Keep on reading.

fortnite cannot connectCheck the Epic Games Status page

Check the Epic Games Server Status page to make sure all systems are operational. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to the Epic Games Launcher or Fortnite until it's resolved.

Use a wired connection

Wireless connections are not as stable as wired connections. This means that the signal can be unreliable and result in packet loss, connection problems, or higher latency or ping. Connect directly to your modem or router with an Ethernet cable to eliminate this possibility and have the fastest connection possible.

Disable your firewalls

Often the quickest way to fix connection problems due to firewalls is to temporarily uninstall and/or disable it.

Windows Firewall disable guide:

  1. Click on Start.
  2. Click on Control Panel.
  3. Click on System and Security.
  4. Click on Windows Firewall.
  5. Click on Turn Windows Firewall on or off (You might need to provide the Administrator password at this step)
  6. Under each Network location, select the Turn off Windows Firewall option

Uninstall any other firewalls

Using a third-party firewall may prevent you from being able to connect to the Epic Games Launcher, Fortnite, or another Epic Games product. We recommend removing any third party firewalls temporarily to see if this resolves your issue. If it does resolve the problem, make sure to add the following executables as exceptions to your firewall:

Epic Games Launcher

  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe
  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe

Fortnite

  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_BE.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_EAC.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteLauncher.exe
Contact your firewall manufacturer for instructions on how to add these as exceptions to it as this varies between them.

Unblock your network ports

Network ports allow certain types of data to be successfully sent over a network that is used by our services. If you have any of these blocked, it may result in you being unable to connect to our games or use our services properly. To unblock your ports on your router do the following:

Windows

First, you will need to get your default gateway and internal IP address:

  1. Click on Start.
  2. Type cmd and press Enter.
  3. Type ipconfig and press Enter.
  4. Take note of your Default Gateway and IPv4.

Configuring your router to unblock the ports

  1. Open your web browser.
  2. Type your Default Gateway into the address bar and press Enter. (A common Default Gateway is 192.168.1.1)
  3. You may be asked for a username and password. This varies for each router. Before entering anything, try just hitting OK. If that doesn't work, try the common default username and password below: Username: admin Password: password If these don't work, you can check this website for a list of usernames and passwords based on your router model.
  4. Locate the Port Forwarding page in the administration tool and click on it.
  5. Make sure you have Port Forwarding selected and not Port Triggering as this is completely different.
  6. On this screen, you will need to enter the ports and port ranges below with the correct protocol and local IP of which you took note of above: 80 (TCP/UDP), 433 (TCP), 443 (TCP), 3478 (TCP/UDP), 3479 (TCP/UDP), 5060 (TCP/UDP), 5062 (TCP/UDP), 5222 (TCP), 6250 (TCP/UDP), and12000-65000 (TCP/UDP).
If you have any trouble doing the above on your router, make sure to check out the router manufacturer's support site for additional instructions as these will vary from router to router.

VPN and Proxy Servers

Do NOT use VPN or Proxy Servers. These cause issues that can't be resolved by us without having you disable them. Check out this article for information on how to disable your proxy server.

Switch Domain Name Systems (DNS)

Switching your DNS can result in better connectivity and performance for your internet connection. There are two different DNS services we recommend to have you try if you are having issues with your connection. Below are the followings links with instructions on how to change your DNS:

Epic Games Launcher: Edit your Engine.ini file (Windows only)

Editing these settings can result in better download speeds using the Epic Games Launcher:
  1. Click on Start.
  2. Type %localappdata% and press Enter.
  3. Open the EpicGamesLauncher
  4. Open the Saved
  5. Open the Config
  6. Open the Windows
  7. Open ini and add the following lines to it: [HTTP] HttpTimeout=10 HttpConnectionTimeout=10 HttpReceiveTimeout=10 HttpSendTimeout=10[Portal.BuildPatch] ChunkDownloads=3 ChunkRetries=20 RetryTime=0.5
  8. Save the file and open the Epic Games Launcher.
fortnite gameplay
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How to Fix Remote Desktop Black Screen issues
According to some reports, using RDP or Remote Desktop Protocol on recent versions of Windows 10 results in a black screen. One encounters this issue is when using the Remote Desktop Connection feature on Windows 10. The real causes of this black screen are either the display drivers or some misconfiguration with the Remote Desktop Connection utility. In most cases, the Remote Desktop in Windows 10 will display a black screen and then disconnects afterward. To fix this kind of issue on your Remote Desktop, there are two suggestions you need to check out. First, you can try to disable the persistent bitmap caching, and then you can also try to update your display driver. Follow the given options below for more troubleshooting instructions.

Option 1 – Try to disable Persistent Bitmap caching

The first thing you can do to resolve the black screen issue with the remote desktop is to disable the persistent bitmap caching. All you have to do is follow these steps:
  • First, open the Remote Desktop Connection client.
  • Next, click on the Show Options button to configure the Remote Desktop Connection.
  • After that, go to the Experience tab and uncheck the Persistent bitmap caching option.
  • Once done, you should now be able to connect to the remote computer without the black screen.

Option 2 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.

Option 3 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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Fix fatal error C0000034 applying update
Fatal error C0000034 happens during the installation of the Windows update and if you are one of the unlucky users who sadly run into this, keep reading as we will provide solutions to this error and how to get around it. Start from point 1 to the bottom and hopefully you will have your PC back into working order in no time.
  1. Run Windows Update troubleshooter

    Usually, a built-in Windows troubleshooter can solve issues painlessly and fast, my advice is to try this as the first option, it is a simple and clean solution worth trying and in 90% it solves the issue all by itself.
  2. Do a clean boot

    Using task manager, remove all nonessential applications and services from starting up, reboot your computer, and once it is cleanly booted try re-running the update process again, if the issue was running the application this time everything will work since the problematic application is not running.
  3. Reset Windows update components to the default

    This solution requires you to use the Reset Windows Update Agent Tool to reset Windows Update components to default or use this PowerShell script to reset Windows Update Client. You can also manually reset each Windows Update component to default and then re-run the update.
  4. Disable firewall and antivirus

    Altho not likely it is still a possibility that some firewalls and antivirus can detect windows updates as malicious software and cut them off. If everything else failed, disable the firewall and your PC protection and when it is fully disabled try updating.
  5. Do automatic startup repair

    This should be the last thing to do but if everything else failed, do it. Perform Windows 10 Startup Repair. Once the startup repair completes successfully, you can re-run the update. The update should install without errors.
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Fix One Drive Error: This is not a valid file name
As you know, Microsoft’s consumer cloud storage platform is none other than OneDrive. It is where users can save any of their files albeit it’s mostly used to store common files like documents and photos. However, there are times when you might encounter some problems when saving these files. Recently, some users reported that they had problems saving Word documents to OneDrive and if you experience the same issue, then you’ve come to the right place as this post will guide you on how to resolve it. According to users who encountered the problem, when they try to save Word documents on OneDrive, an error message appears instead stating, “This is not a valid file name”. This kind of error only occurs when the file is opened from within OneDrive for saving in a different folder. In other words, if the file is saved in the same folder, the error won’t pop up but if it is saved in a separate folder, that’s when the error appears. Worry not though for fixing this error is not complicated and won’t take too long. It seems that this error is due to the 259-character limitation when creating and saving files as far as the Office products are concerned. To resolve it, there are several workarounds you can check out. Before you proceed with these workarounds, make sure that you have a stable internet connection.

Option 1 – Try renaming the file with a shorter name

The first thing you can do to fix the problem is to rename the file with a shorter name. Just right-click on the file and select the Rename option from the menu and then type in the new name and click OK or tap Enter to rename the file.

Option 2 – Try renaming the folders where the file is located

Like what you did in the first given option, all it takes is a right-click but this time on a folder. Rename the folder with a different name and save the changes made and then check if you can now save the Word document on OneDrive.

Option 3 – Try moving the file to a folder with a shorter path

If the first two options didn’t work, you can try moving the file to a folder with a shorter path. Note that it is not the same as doing it locally on a Windows 10 computer so you have to right-click on the file and select the “Move to” option. After that, locate the folder where you want to move the file and select it and then click on the Move button to complete the task.

Option 4 – Try making some changes in the document

You could also try to make some modifications to the document. Once you’ve done that, click the File tab and select the Save As option and then go to the folder where you want to save the file and tap enter.
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