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What is this particular error?

One common issue when trying to upgrade to Windows 10 from Windows 7 or 8 is incompatible software. Any installed software or app that isn’t compatible with Windows 10 will prevent you from continuing with the set-up. Normally, you’ll get an error message “What needs your attention” and it will ask you to uninstall a list of apps manually. Unfortunately, some users reported that they couldn’t find the app it asks to uninstall. In some cases, users said they’ve already uninstalled the app but it still won’t start the Windows 10 Setup.

Solution

Error Causes

This type of issue normally occurs because of the following:

• Incompatible software/apps
• Corrupted software/apps
• Incomplete uninstallation

Further Information and Manual Repair

Here are some steps you can take whenever you encounter this error.

Note: Before taking any steps, make sure that you’re highly equipped to do so. Some steps might affect the system and even do more damage to your computer. You might also want to consider using an automated tool instead.

Method 1 – Perform a clean boot, then retry upgrading

A clean boot is normally done to start Windows using the least set of drivers and startup programs available. By doing this, it eliminates possible software issues that happen when installing or uninstalling a program in Windows 10.

Before performing a clean boot, make sure to take note of the following:

• You need administrative privileges in order to perform this action.
• When doing this, your computer might lose temporarily functionality. However, it will return after start-up.
• It is highly advisable to not use the System Configuration to change advanced boot options.

Here are the steps to perform a clean boot.

• Step 1 – Go to Start and search for msconfig
• Step 2 – Go to System Configuration
• Step 3 – Under Services tab, click on the “Hide all Microsoft services” checkbox. Then, choose to Disable all
• Step 4 – Go to the System Configuration’s Startup tab. Then, click on “Open Task Manager”
• Step 5 – In the Task Manager dialog box, you will see a Startup tab. Choose items that you want to disable and then click the Disable button
• Step 6 – Close the Task Manager dialog box.
• Step 7 – Go back to the Startup tab of the System Configuration box. Click “Ok” then proceed with restarting.

Method 2 – Manually uninstall programs from the Program Files folders

Instead of using the “add or remove programs” feature in Windows, you might need to manually install the program directly from the C drive. To do this, follow the steps below:

• Step 1 – Go to the C drive, and look for the Program Files folders. For 32-bit users, you can find it at C:\Program Files. If you’re using the 64-bit version of Windows, go to C:\Program Files (x86) folder.
• Step 2 – Find the “uninstall” application file
• Step 3 – Right-click, and run the file as administrator. Wait for the uninstallation to finish. In some software, you need to restart your system before the uninstallation will take effect.

Note: In some cases, you may also need to search for files related to the program. You can use the search bar under Drive C to do this. Delete those files as well.

Method 3 – Create a new user account

Before upgrading to Windows 10, create a new user account. Make sure it has administrative privileges. From there, run the upgrade.

Method 4 – Use third-party uninstaller services

If you still can’t run Windows 10 Setup after the above methods, you might need to rely on a third-party service. Microsoft recommends Revouninstaller that can help you.

Before using this software, reinstall the application or utility that Windows 10 wants you to install. Then, use Revouninstaller to delete the program completely.

Method 5 – Disable third-party antivirus software

Some users who experienced this issue reported that it was solved after disabling or completely uninstalling the anti-virus software installed in their system.

Method 6 – Use a trusted automated tool

If after trying the above methods, the problem still persists, it might be best to use a trusted automated tool to fix the issue.

What is Error code 8007002c?

Users when upgrading to Windows 10 operating system from Windows 8/8.1 or Windows 7, often encounter error code 8007002c. This error occurs when there’s an attempt made in performing an overall clean boot procedure. During the installation process, it will reach a certain maximum limit, for instance, 75%, and then reverts to its original state. Sometimes, after installation, users will encounter a black screen issue and there is no cursor visible.

Solution

Error Causes

Misconfigured system files that create registry errors within your operating system normally cause error code 8007002c in Windows 10. This registry error happens when there are new programs being installed over old ones without the old programs uninstalled entirely. Another possible cause could be from some malicious software like spyware, adware, and viruses.

Further Information and Manual Repair

Caution: The following steps are complicated. The risk of being in a no-boot situation or data loss might be encountered. It would be best to be supervised by an experienced user, especially in using the command line.

In order to fix Error code 8007002c occurring in Windows 10 upgrade, you can follow this step-by-step manual repair method. Once the repair method is correctly executed, users will most likely quickly resolve issues such as the Error code 8007002c and be able to upgrade to Windows 10 operating system smoothly.

However, in such cases where there are complex instructions and thus need an expert, seek help from a Windows professional. You may also want to consider making use of an automated tool whenever needed.

There are several ways to fix Error code 8007002c, but here are the most effective and efficient methods:

Method One: Force Windows Update

 To be able to download and install the necessary updates, you may use the force Windows Update tool. See below for the steps:

1. Browse to C:\Windows\Software\Distribution\Download. Afterward, delete all the files found in that folder.
2. Press Windows key + X then click on the Command Prompt (Admin). Type exe /updatenow once the Command Prompt window appears then press Enter.
3. Open the Control Panel. Select Windows Update. At this point, Windows 10 should now start downloading.
4. Press again on Windows key + X to open the Command Prompt window. In the Command Prompt, Type or Copy and Paste the following commands one at a time:

NOTE: Don’t forget to hit Enter after every command.

 Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth Dism /Online /Cleanup-Image /RestoreHealth

5. Input a machine name for your computer. Make sure to use a simple name, having at least 8 characters.

Here’s how you can input a machine name:

• Click on Start and then right-click on Computer. Afterward, select For users with Windows 8 operating system, press on Windows key + X then click on System.
• Click on Change settings under the Computer name, domain, and workgroup settings.

Method Two: Diagnose RAM Issues

Another reason why Error code 8007002c occurs is when there’s a defective and wrongly installed memory chip. Try using the Windows Memory Diagnostic to diagnose if there are RAM Issues.

1. Press on the Windows Key + X then select
2. Type
3. Select Windows Memory Diagnostic, from that window, select Restart now, and check for problems

Method Three: Use Selective Startup

One more possible cause why Error code 8007002c occurs is due to third-party software. To fix this error, you can try booting up your device with Selective Startup -- a boot type where you can load a limited set of startups and services.

1. Open the System Configuration tool. On your Taskbar, type MSCONFIG in the Search Box then hit Enter.
2. Select the General
3. Select Selective startup option then tick on the Load system services
4. Ensure that Load startup items check box is unchecked.
5. Click Apply and

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

One of the worst Blue Screen of Death errors you can encounter is the UNMOUNTABLE_BOOT_VOLUME BSOD on Windows 10. In this BSOD error, your computer won’t be able to properly boot. Meaning to say, even if you want to reinstall Windows, you won’t be able to back up your important files. Thus, it wouldn’t be really feasible to fix the system files, and besides, reinstalling Windows 10 would take a lot of time, not to mention resources. The UNMOUNTABLE BOOT VOLUME error is the kind of BSOD error that occurs if Windows is not able to access the volume that contains the boot files. Resolving this BSOD error won’t be easy but you will surely manage by following the suggestions laid out below but before you go on, make sure to create a System Restore Point.

Option 1 – Try checking the hardware

If you got the UNMOUNTABLE BOOT VOLUME BSOD error while trying to update your computer to a higher version of Windows, then you need to check if you have the compatible drivers for the disk controller as well as re-check the drive cabling and make sure that it is properly configured. And if you’re reusing either ATA-100 or ATA-66 drivers, ensure that you have an 80-connector cable and not the standard 40-connector IDE cable.

Option 2 – Try using Automatic Repair

You might also want to use Automatic Repair in fixing the BSOD error. To do so, follow the steps below.

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located in the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 3 – Try fixing the Master Boot Record or MBR

The MBR or Master Boot Record is the location and is where the architecture of the operating system is installed. Thus, if either the location or the architecture has tampered with, it can cause lots of BSOD errors like the UNMOUNTABLE BOOT VOLUME error.

• Boot your computer into Safe mode with Networking using the Advanced startup options which you can access by tapping the F2 or F8 key. Once you’ve accessed the Advanced startup options.
• After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
• After opening Command Prompt, execute the following command and hit Enter:

bootrec /fixboot

• After entering the command, wait until the process is completed and then restart your computer to apply the changes made successfully.

Option 4 – Run the CHKDSK command to repair hard disk errors

Running the Chkdsk utility could help you fix the UNMOUNTABLE BOOT VOLUME error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

• After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• The command you entered will scan the hard disk for any errors and will automatically fix it if it finds some issues. Wait for the process to be completed and then reboot your PC.

As you know, you can encounter Blue Screen errors at any given point after your computer boots up and can just reboot it randomly which results in loss of unsaved work. One of these Blue Screen errors is the “REGISTRY_ERROR”. This kind of Stop error has a bug check value of 0x00000051 which indicates your computer’s registry has encountered a severe error. There could be a number of causes for this error but at the time of writing, it is quite difficult to narrow them down to one component. If you face this kind of Blue Screen error, worry not as this post will guide you in fixing it. As mentioned, this error indicates that there is something wrong with the registry, particularly an I/O error while it tried to read one of its files. This may be caused by hardware issues or file system corruption. It could also be due to failure in a refresh operation which is only used by the security system and only when resource limits are encountered. To fix the Registry_Error Blue Screen, you can try to use the CHKDSK utility or the System File Checker, or the DISM tool or run the Blue Screen troubleshooter. You may also try to reset your computer or repair Windows by using installation media.

Option 1 – Run the Check Disk utility

The first thing you can do to fix the REGISTRY_ERROR Blue Screen error is to run the Check Disk utility. How? Follow these steps:

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk <Drive Letter>: /f /r /x /b
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like REGISTRY_ERROR. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 3 – Run System File Checker

• Open Command Prompt with admin privileges.
• After that, execute this command: sfc /scannow
• Once the scan is completed, restart your computer and then check if the REGISTRY_ERROR is now fixed.

Option 4 – Run the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the REGISTRY_ERROR Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish. Once it’s done, restart your computer.

Option 5 – Reset your computer

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

Option 6 – Try to perform repair install by creating a Windows 10 installation media

• Click this link and then click the Download Tool Now button.
• Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
• Now select the ISO file option in step 5.
• After that, you should now have an ISO file.
• Next, go to the location where you’ve downloaded the ISO file.
• Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
• Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings”.

As you know, one of the basic apps in the Windows 10 operating system is the calculator and it can even be extended to a scientific calculator which makes it really useful for users. However, there are instances when you might encounter some issues while using this app. One of the issues about the Calculator app that’s been reported recently is that the Calculator app is not working. If you encounter the same problem, then you’ve come to the right place as this post will guide you on what you can do to fix the problem. Based on the reports, users claimed that the issue with the Calculator app occurred right after they’ve installed a feature update, while other users claimed that the Calculator app never really worked on their computers and there are also cases where the app opens but it either freezes or crashes. According to researchers, the main causes of the problem include a feature update that could’ve altered the settings. It could also be due to problems with the login account or corrupted and missing files, or the problem could also with the calculate app itself. To resolve this problem, here are some suggestions you can follow.

Option 1 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the reason why the calculator app is not working properly. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Reboot your computer.

Option 2 – Run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” that could help in fixing the Calculator app.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism (.)exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Try logging into your computer using a different User Account

You might want to try logging into a different User Account since it is possible that the issue could have something to do with your log-in account. Thus, you can isolate this possibility by logging into a different user account. If you don’t have any other user account, simply create a new one by clicking on the Start icon and then go to Settings > Account > Family & other users. From there, go to the Other user's section and click on the Add someone else to this PC option, and then inputs all the needed information and restarts your computer. Once your computer has restarted, log into your computer using the newly created user account.

Option 4 – Try to reset or reinstall the Calculator app

If the first three given options didn’t work, you might want to reset or reinstall the Calculator app. To do that, follow these steps:

• Click on the Start button and go to Settings > Apps > Apps and features.
• Next, look for the Calculator app from the app list and click on it to see its other options.
• After that, select the Advanced options and go to the Reset section and then click on the Reset button to reset the Calculator app.

Note: You also have the option to reinstall the Calculator app. All you have the option to visit Microsoft Store and from there, uninstall the Calculator app.

As you know, one of the most popular browsers these days is the Google Chrome browser. Browsing the web every day using your Chrome browser, leaves a trail of browsing history. Google uses the browser history to streamline and make the browsing experience a lot better. But there are times when Chrome users experience trouble in deleting their web browsing history, data, cookies, and cache. In this post, you will be guided through specific settings that will help you in getting rid of the browsing history in Chrome. There are several options you can take in clearing the browsing history in Chrome. But before you try them, you can try the basic one first using the following steps:

• First, click on the three-dotted icon and click on History from the menu.
• Next, click on the Clear browsing data option and select “All time”.
• Then select the type of history you want to delete.
• After that, click on the Clear Data button.

If clearing the browsing history in Chrome the old way didn’t work, then you can try to check out the options provided below.

Option 1 – Clear the cache using the File Explorer

The first thing you can do is to clear the cache by using File Explorer. To get started, refer to these steps:

• Tap the Win + E keys to open File Explorer.
• Next, navigate to the following paths:
  • C:/Users/YOURUSERNAME/AppData/Local/GoogleChrome/User Data/DEFAULT/Cache
  • C:/Users/YOURUSERNAME/AppData/Local/GoogleChrome/User Data/PROFILENAMECache
• From the given locations above, replace “YOUR USERNAME” with the user profile name you use and then search for a file named “Cookies”.
• Now delete its contents.

Option 2 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Option 3 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:

• Hit the Win + R keys to open the Run dialog box.
• Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
• From there, rename the default folder and name it something else, e.g. “Default.old”.
• After that, install Google Chrome again and check if the issue is now fixed.

Blue Screen of Death errors or Stop errors are indications that something’s wrong with your computer. So when you encounter one, you must find out what the root cause of the problem is before it gets out of hand. One of the BSOD errors you might encounter on your Windows 10 computer is the “DRIVER IRQL NOT LESS OR EQUAL or SYSTEM THREAD EXCEPTION NOT HANDLED, Netwtw04.sys failed” error. As you know, system files or .sys files are some of the essential parts of the Windows operating system. It is a repository of system driver settings used by the Windows operating system in order to communicate with the connected hardware and devices. They are essential for the normal functioning of the operating system. A lot of Windows 10 users are facing this particular Blue Screen of Death error whenever they open an app or disconnect external devices from the system. The Netwtw04.sys file is a part of the Intel PROSet/Wireless Wi-Fi software. And so when you might encounter two kinds of Stop errors for the Netwtw04.sys driver file such as:

1. “DRIVER_IRQL_NOT_LESS_OR_EQUAL What failed: Netwtw04.sys.” – This kind of error message signifies that a kernel-mode driver tried to access pageable memory at a process IRQL that was too high.
2. “SYSTEM_THREAD_EXCEPTION_NOT_HANDLED What failed: Netwtw04.sys” – This error message indicates that the root cause of the error might be incompatible drivers with the operating system. In general, the root cause of the Netwtw04.sys BSOD error might be due to several reasons such as corrupted files, incorrect device driver configuration, malicious programs, outdated drivers, bad drivers, corrupted Windows Registry as well as some damaged or corrupted system files.

Whichever of the two error messages you got, you can try the troubleshooting options given below to fix the “DRIVER IRQL NOT LESS OR EQUAL or SYSTEM THREAD EXCEPTION NOT HANDLED, Netwtw04.sys failed” BSOD error.

Option 1 – Try to rollback your Network driver

If you have updated the driver software as of late and you suddenly got this BSOD error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Next, select the driver entries that are labeled appropriately other than anything in the context of the WAN Miniport.
• Then select each one of them and double-click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of your Network adapters.
• Now restart your computer to successfully apply the changes made.

Option 2 – Try to update the Network drivers

If the present Network driver is giving you a headache that is the “DRIVER IRQL NOT LESS OR EQUAL or SYSTEM THREAD EXCEPTION NOT HANDLED, Netwtw04.sys failed” BSOD error, then you need to update the Network drivers. To do so, here’s what you have to do:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 3 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Netwtw04.sys failed BSOD error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Run the DISM Tool

The DISM tool is another command-line tool in the Windows operating system that could help users fix various corrupted system files. To use it, follow these steps:

• Open the Command Prompt as admin.
• Then type in this command: DISM /Online /Cleanup-Image /RestoreHealth
• The DISM command you entered will repair the corrupted system image. Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Run the CHKDSK Utility

Running the CHKDSK utility might also help you resolve the Netwtw04.sys failed BSOD error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Disk cleanup is part of Windows 10 tools and it is essential in keeping your computer up and running in optimal settings and to free so much needed space as well as remove temporary files that can accumulate over time. Using disk cleanup from time to time is recommended and a very useful habit that will save you some headaches and optimize your computer running time, speed up boot sequence, etc. Think of it like cleaning up your desk, from time to time it can get too overwhelmed with junk and non-important things and if you are keeping it tidy all the time each time you need to find something it will be much faster and easier, same goes with computers, so if you do not have it, try to develop a habit that once per month you start disk clean up and remove trash from your hard drive. In order to do so, press ⊞ WINDOWS + E to bring File Explorer up Once File Explorer is up and running right-click on the hard drive you wish to run disk cleanup on and click on properties. Properties Windows will open on the general tab, on that tab you have disk cleanup on the lower right part of properties, click on it. Wait for Windows to gather information about your hard drive and files on it. After it is finished you will be greeted with the next screen: Here you can thick and mark which items you would like to get rid of and which ones you would like to keep. Note that you can freely tick all of them and remove them since removing these files will not break WIndows in any way. make your choices and click on ok. You can also click on Clean up system files to run system files cleaner and get rid of junk there, you will not be able to choose any options there, Windows will alone clean up what is not needed. After disk cleanup is finished least thing you will have is more free disk space, but like mentioned, keeping your Windows and computer healthy goes a long way in its usability, speed, and performance.

If your Windows 10 laptop suddenly turns off when you unplug its power cord, then you’ve come to the right place as this post will guide you on how you can fix this issue. One of the most common causes for this kind of issue is that there is some problem with your laptop’s battery. It is possible that it might have gone bad or has been damaged. However, this couldn’t be the case especially if the laptop is new. The problem could have something to do with the system settings, connections, laptop hardware, and so on. To fix it, there are various suggestions you can check out such as follows:

Option 1 – Perform a hard reset on your laptop

This option works in most cases when the laptop with a removable battery is charging slowly as it is plugged in constantly. Refer to the steps below to do a hard reset on your laptop.

1. Switch off the power of your laptop.
2. Disconnect your laptop’s charger and then remove the battery.
3. Tap and hold the power button for at least 30 seconds – doing so will discharge the capacitors of the motherboard and reset the memory chips that were active constantly.
4. Plug the battery back and then charge the laptop again.

Check if the problem is fixed, if not, proceed to the next option below.

Option 2 – Try to change the Power Options

• Tap the Win + R keys to open the Run utility.
• Then type “powercfg.cpl” and tap Enter to open the Power Options window.
• Next, go to your selected power plan and click the “Change plan settings” option to open a new page.
• From there, click on the “Change advanced power settings” option. This will open a new window where you can see various power consumption options.
• Now on the next window that appears, click on “Change advanced power settings”. This will open another window where you have to expand the Processor power management > Maximum processor state.
• Then change the value for On battery mode to 25% and enable Adaptive brightness.
• Now shut down your computer and try to boot it with the power cord unplugged.

Option 3 – Try to run the Power troubleshooter

The next thing you can do is to run the Power troubleshooter. To do so, follow these steps:

• Go to Settings and navigate to Update & Security > Troubleshoot.
• After that, look for the “Power” option from the given list of built-in troubleshooters and click on it.
• Next, click on the “Run the troubleshooter” button to run the Power troubleshooter.
• Once the troubleshooter is done identifying the problems, follow the next on-screen instructions to resolve the problem.

Option 4 – Try to run the Power Efficiency Diagnostics Report

You could also try to run the Power Efficiency Diagnostics Report to fix the problem. This tool is helpful and will help you analyze the status of the battery but note that this can be quite overwhelming especially if you’re not well-versed in this matter.

Option 5 – Try to uninstall or reinstall the Battery driver

You might also want to uninstall or reinstall the battery driver as it can also resolve the problem. But before you start, you have to shut down your computer and remove the power chord as well as the battery. Once you’re done, follow these steps:

• Plug the power cord and restart your computer.
• Once your computer has restarted, tap the Win + R keys to open the Run utility and type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
• After that, look for the “Batteries” driver from the list of drivers and expand it.
• Then right-click on the “Microsoft ACPI-Compliant System” driver and click on the “Uninstall device” option.
• Once it’s done, restart shut down your computer and remove the power cord and then attach the battery.
• Now attach the power chord again and restart your computer to automatically install the driver.

Option 6 – Try to update the BIOS

Updating the BIOS can help you fix the problem but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.

If you have just installed the latest Cumulative Update on your Windows 10 computer and you find that since then, the Windows 10 Start Search is not displaying any results when you try to use it to search for something in your computer, then this post might help as it will give you some suggestions to fix the problem. This problem might be caused by some bugs brought in by the new cumulative update you’ve installed. It is also possible that Cortana is having some issues or that the Windows Search service hasn’t been initialized. Whatever the cause is, here are some suggestions you need to follow to fix this issue. You can try running the Search and Indexing troubleshooter or configure the

1. Run Search and Indexing Troubleshooter
2. Configure the Windows Firewall
3. Reinstall Cortana.

Option 1 – Try to run the Search and Indexing troubleshooter

The first thing you can do is to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.

Option 2 – Restart Cortana’s process in the Task Manager

Restarting Cortana’s process in the Task Manager could also help you resolve the problem. Refer to the steps given below to do so.

• Tap the Ctrl + Alt + Del keys to open the Security options window.
• From there, look for the Task Manager in the given list and open it.
• Next, look for the process of Cortana and right-click on it, and then select the End Task option to end its process.
• After that, the Cortana process will restart by itself and re-initialize.

Option 3 – Try resetting Cortana

• Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

Option 4 – Try to configure the Windows Firewall

• Tap the Win + Fn + Shift (Pause) keys to open Control Panel.
• From there, open the Windows Defender Firewall applet and click on the Advanced Settings to open the Windows Firewall with the Advanced Security panel.
• Next, click on the Outbound Rules section and look for Cortana and then double click on it to open its Properties.
• After that, make sure that the “Allow the connection” is selected although this is the default working setting.

Option 5 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

• First, right-click on the Taskbar and select the Task Manager.
• Next, select File menu > Run new task and type “Powershell” in the field and then select the “Create this task with administrative privileges” option.
• Click on OK to open the PowerShell console.
• After that, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

• Restart your computer and check if the Windows Start Search is now working.