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Disable Privacy Settings Experience at sign-in

Creating a new Windows 10 account comes with options related to privacy. For instance, you will see the options to disable or enable Speech recognition, Find my device, Location service, Inking & typing, and many more. And if you often have to create a test account in Windows 10 v1809 and you don’t want to give this option, you can just disable the Privacy Settings Experience at sign-in on your Windows 10 PC using a couple of instructions given in this guide.

To disable the Privacy Settings Experience, you can use the Registry Editor and the Group Policy Editor. But before you get started, you need to log in as an administrator. Moreover, it would also be better if you create a backup copy of the Registry files as well as create a System Restore Point before you make any changes. After you have those things covered, refer to the steps given below to disable the Privacy Settings Experience at sign-in on your Windows 10 PC. Since there are two ways to get things done, choose one option that you prefer.

Option 1 – via Registry Editor

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsOOBE
  • From there, look for the OOBE value and if you can’t find it there, you can just create it. To do so, right-click on the Windows key and select New > Key, and then name it “OOBE”.
  • After that, right-click on the OOBE value and select New > DWORD (32-bit) value, and name it “DisablePrivacyExperience”.
  • Then double click on DisablePrivacyExperience and set its value to “1”.
  • Now exit the Registry Editor and restart your PC for the changes to take effect.

Option 2 – via the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • After that, navigate to this path: Computer Configuration > Administrative Templates > Windows Components > OOBE
  • Next, look for a setting named “Don’t launch privacy settings experience on user login” located on your right-hand side and then double click on it and select Enabled.
  • Now click on the Apply and OK buttons to save the changes made.
  • Restart your PC.

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How to get rid of Gardening Enthusiast Toolbar

The Gardening Enthusiast toolbar is another product that is advertised as a helpful addition to your browsing experience when it is really nothing more than the software you should remove as soon as possible. It is touted as a toolbar that will provide you with a lot of useful gardening tips. That is the hook to get you to install it. But, in truth, the only thing that it does is provide you with links to popular gardening websites that you can easily find on any search engine.

When installed the extension will change your default search engine and home page to MyWay.com

While browsing the internet with this extension you will see additional sponsored ads and links throughout your browsing session.

Anti-virus applications have marked this extension as a Browser Hijacker and are therefore marked for removal. While not considered malware, the fact that many users find it to hinder browser performance has led to its detection and flag for optional removal.

About Browser Hijackers

Browser hijacking means a malicious program code has control over and modified the settings of your browser, without your permission. Practically all browser hijackers are made for marketing or advertising purposes. Usually, hijackers will force hits to internet sites of their preference either to increase web traffic producing higher ad earnings, or to obtain a commission for every user visiting there. Nevertheless, it isn’t that harmless. Your internet safety is jeopardized and it is extremely annoying. Once the malware attacks your laptop or computer, it starts to mess things up a whole that slows your PC down to a crawl. In the worse case, you will be forced to tackle serious malware threats too.

Browser hijacking symptoms

The typical symptoms that suggest having this malware on your PC are: your home page has been reset to some unfamiliar website; you see new unwanted favorites or bookmarks added, usually directed to ad-filled or pornography sites; the default online search engine has been changed and the web browser security settings have been lowered without your knowledge; find new toolbars that you didn’t add; you notice lots of pop-up ads on your screen; your web browser gets sluggish, buggy, crashes quite often; Inability to navigate to certain sites, especially anti-malware and also other security software webpages.

Exactly how browser hijacker finds its way to your PC

A browser hijacker can be installed on your computer when you go to an infected site, click an e-mail attachment, or download something from a file-sharing website. They could be included with toolbars, BHO, add-ons, plug-ins, or browser extensions. Other times you might have accidentally accepted a browser hijacker as part of a software program package (generally freeware or shareware). Examples of popular browser hijackers are Fireball, Ask Toolbar, GoSave, CoolWebSearch, Babylon Toolbar, and RocketTab. Browser hijackers can record user keystrokes to gather potentially invaluable information that leads to privacy issues, cause instability on computers, significantly disrupt user’s browsing experience, and ultimately slow down the PC to a point where it will become unusable.

Removing browser hijackers

Certain browser hijacking could be easily reversed by identifying and eliminating the corresponding malware application from your control panel. Unfortunately, many of the software products used to hijack an internet browser are deliberately designed to be hard to detect or get rid of. You should think of undertaking manual fixes only if you are a tech-savvy person, as risks are associated with tinkering with the computer registry and HOSTS file. Browser hijackers can be effectively removed by installing anti-malware software on the affected PC. If you need to remove persistent hijackers effectively, install the award-winning anti-malware tool Safebytes Anti-Malware. And employ a system optimizer, like Total System Care, to eliminate all related files in the registry and fix browser issues.

How To Get Eliminate Malware That Is Preventing Anti-Malware Installation?

All malware is inherently harmful, but certain kinds of malicious software do more damage to your computer or laptop than others. Certain malware types alter internet browser settings by including a proxy server or change the computer’s DNS configuration settings. When this happens, you’ll be unable to visit certain or all of the sites, and thus unable to download or install the necessary security software to get rid of the computer virus. If you are reading this, chances are you’re stuck with a virus infection that is preventing you to download and/or install Safebytes Anti-Malware software on your computer. Even though this sort of problem can be harder to get around, there are some steps you can take.

Remove viruses in Safe Mode

Safe Mode is a special, basic version of Microsoft Windows where only the bare minimum services are loaded to prevent viruses as well as other problematic applications from loading. In the event, the malware is set to load immediately when PC boots, shifting to this particular mode can prevent it from doing so. To enter into Safe Mode or Safe Mode with Networking, press F8 while the PC is starting up or run MSCONFIG and locate the “Safe Boot” options under the “Boot” tab. Once you reboot into Safe Mode with Networking, you could download, install, as well as update anti-malware software from there. At this point, you can run the antivirus scan to eliminate viruses and malware without any interference from another application.

Switch over to an alternate internet browser

Malicious code might exploit vulnerabilities on a specific browser and block access to all antivirus software websites. In the event you suspect that your Internet Explorer happens to be hijacked by a virus or otherwise compromised by cybercriminals, the most effective thing to do would be to switch over to a different browser like Firefox, Chrome, or Safari to download your chosen computer security software – Safebytes Anti-Malware.

Install security software on a flash drive

To successfully get rid of the malware, you need to approach the problem of installing the anti-malware program on the affected computer system from a different perspective. To run antivirus from a USB drive, follow these simple measures: 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug the USB drive into the clean computer. 3) Double click on the downloaded file to open the installation wizard. 4) When asked, select the location of the pen drive as the place in which you want to store the software files. Follow the activation instructions. 5) Unplug the pen drive. You may now use this portable antivirus on the infected computer. 6) Double-click the anti-malware program EXE file on the pen drive. 7) Click on “Scan Now” to run a complete scan on the affected computer for viruses.

Benefits and Features of SafeBytes Security Suite

If you’re planning to purchase anti-malware for your desktop, there are numerous brands and utilities for you to consider. Some are well worth your money, but most aren’t. You must select a company that creates industry-best anti-malware and has earned a reputation as trustworthy. Among few good applications, SafeBytes Anti-Malware is the highly recommended software program for security-conscious people. SafeBytes anti-malware is a very effective and easy-to-use protection tool that is designed for end-users of all levels of IT literacy. Using its cutting-edge technology, this application will help you get rid of several types of malware like viruses, worms, PUPs, trojans, adware, ransomware, and browser hijackers.

SafeBytes anti-malware takes PC protection to a totally new level with its enhanced features. Here are some of the features you will like in SafeBytes.

Anti-Malware Protection: Built upon a highly acclaimed anti-virus engine, this malware removal tool can detect and remove several stubborn malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other typical antivirus programs will miss. Real-time Threat Response: SafeBytes offers real-time active supervision and protection from all known viruses and malware. It will constantly monitor your computer for hacker activity and also gives end-users sophisticated firewall protection. Safe Browsing: Safebytes allots all sites a unique safety ranking that helps you to have an idea of whether the website you’re about to visit is safe to browse or known to be a phishing site. Lightweight: SafeBytes is renowned for its low impact on processing power and great detection rate of countless threats. It works silently and efficiently in the background so you are free to make use of your personal computer at full power all the time. 24/7 Premium Support: You will get 24/7 technical support to quickly resolve any issue with your security software. SafeBytes will keep your personal computer safe from the latest malware threats automatically with hardly any input needed from you again. Malware problems will become a thing of the past once you put this software to use. You’ll get the best all-around protection for the money you spend on SafeBytes Anti-Malware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use malware removal software and like to remove Gardening Enthusiast manually, you could do so by going to the Add/Remove Programs menu in the Control Panel and deleting the offending program; in cases of browser add-ons, you may uninstall it by visiting the browsers Add-on/Extension manager. You might also want to reset your home page and search engine providers, and also delete browsing history, temporary files, and internet cookies. To make sure of complete removal, find the following Windows registry entries on your computer and remove them or reset the values appropriately. However, editing the Windows registry is really a difficult job that only experienced computer users and professionals should attempt to fix the problem. In addition, certain malware keeps replicating which makes it difficult to eliminate. Completing this task in Safe Mode is advised.
Folders: C:\Program Files\GardeningEnthusiast_7j Files: Search and Delete: 7jbar.dll 7jhighin.exe 7jmedint.exe 7jregfft.dll 7jregiet.dll 7jhkstub.dll 7jreghk.dll 7jSrcAs.dll 7jSrchMn.exe NP7jStub.dll 7jPlugin.dll 7jauxstb.dll 7jbprtct.dll 7jdlghk.dll 7jradio.dll 7jieovr.dll INSTALL.RDF
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UEFI Firmware settings goes missing
When it comes to booting an operating system on a computer, one of the most essential pieces of software you can use is the UEFI. In fact, a lot of users now prefer to use UEFI instead of BIOS. It also depends on whether the UEFI or the BIOS is supported on the motherboard. Recently, a number of users reported an issue with UEFI where they were unable to find it under the Advanced Options screen where it’s supposed to be located. The missing UEFI Firmware settings in the Advanced Options could be caused by several reasons. It is possible that the access to the UEFI menu is blocked or it could also be due to the Extra Fast Startup feature being enabled. It is also possible that the operating system is installed in Legacy mode. There are several options to try to fix this issue. You need to check if your computer supports UEFI or you could also try to disable Fast Startup or bypass the Extra Fast Startup feature. You can also use a boot to UEFI shortcut as well as check the CMOS battery.

Option 1 – Try checking if your computer supports UEFI

The first thing you have to do is to verify if your computer supports UEFI. If your computer does not support UEFI, then it’s no wonder why you don’t see the UEFI Firmware settings in the Advanced Options.

Option 2 – Try turning off Fast Startup

  • First, boot your computer in Safe Mode.
  • Once your computer is booted in Safe Mode, tap the Win + R keys to open the Run dialog box and type in “control” to open the Control Panel.
  • Next, click on the Hardware and Sound section and click on Power Options.
  • Afterward, select the “Choose what the power buttons do” option from the left side menu pane.
  • Now click on Change settings that are currently unavailable and uncheck the entry that says, “Turn on fast startup (Recommended)”.
  • Then click on Save Changes and restart your computer and see if it has fixed the problem or not.

Option 3 – Try bypassing the Extra Fast Startup feature

As mentioned, the missing UEFI Firmware settings could be due to the Extra Fast Startup feature. To fix it, you have to disable this feature. All you have to do is tap and hold the Shift key and click on the Shutdown button from the Start button. This will boot your PC with the UEFI booting from the beginning and then use the hotkey for your motherboard to boot into the UEFI setup.

Option 4 – Try using a boot to UEFI shortcut

  • Right-click on any empty space on your Desktop and select New > Shortcut.
  • This will open a new mini window. And here, you have to type this in the text field: shutdown /r /fw
  • After that, click on Next and name the desktop shortcut and then click on Finish.
  • Next, right-click on the newly created shortcut and select Properties.
  • Click on the Advanced button and select the “Run as administrator” option.
  • Now click OK to save the changes made. Each time you execute this shortcut, your computer will automatically be booted to the UEFI Firmware Settings.

Option 5 – Try to check the CMOS battery

Another thing you can do is check the CMOS battery physically on the motherboard and see if it has to be replaced since a damaged CMOS battery can also cause the issue with the missing UEFI Firmware settings.

Option 6 – Set your computer from Legacy to UEFI

If applicable, you can try to set your computer from Legacy to UEFI to resolve the problem.
  • In the Windows Search box, type “command prompt” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After that, execute this command: mbr2gpt.exe /convert /allowfullOS
  • Now, wait until the process is completed since you can track its process on your screen.
  • Once it’s done, go to Settings > Update & Security > Advanced Startup options and from there, click on Restart Now. This will restart your computer and give you advanced options.
  • Next, select Troubleshoot > Advanced Options where you will see further options including System Restore, Startup Repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Now select the UEFI Firmware Settings. This will take you to the BIOS. Boot Mode is typically available under Boot > Boot Configuration. Once you’re there, set it to UEFI and then save the changes you’ve made. After that, your computer will restart.
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The request failed due to a fatal device hardware error
When you are copying some files from your computer to your hard disk and vice versa or when you have several disks connected to your Windows 10 computer and you suddenly receive an error message saying, “The request failed due to fatal device hardware error”, then this means that there is some issue with the hardware of your computer. This issue might be caused by various reasons but whatever they may be, this post will guide you on how you can fix the “The request failed due to fatal device hardware error”. To fix the error, here are some suggestions that could help.

Option 1 – Check for any hard disk errors

  • On your desktop, right-click on the “This PC” or computer icon and then select Manage to open the Disk Management. Here you get to check your drive’s health.
  • Next, click on Disk Management on the left side panel.
  • From there, check the state of your drives. If it shows that all your partitions are healthy then it means all is good and that the problem may have something to do with some physical issues with your hard drive.

Option 2 – Run the CHKDSK utility

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including “The request failed due to fatal device hardware error”.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]
Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer

Option 3 – Verify the hard drive using SMART attributes

In case you don’t know, Windows has a built-in feature of SMART analysis which analyzes the hard drive/SSD and checks all the parameters by performing some minor operations. To use it, follow these steps:
  • Tap the Win + S keys and type “command prompt” in the field then right-click on the related search result and select the “Run as administrator” option.
  • After opening Command Prompt as admin, type the “wmic disk drive get status” command and hit Enter.
  • You should get a result after that, and if you see that it’s “normal”, proceed to the next option below.

Option 4 – Format your hard disk

You can try formatting your drive since this problem also occurs on removable hard drives. In addition, if your drive is not properly initialized, this error will really pop up. Thus, you need to make sure that the hard drive is initialized and that the correct partition style is selected.
  • To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
  • Next, right-click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterward.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right-click on the drive volume and select Initialize Disk.
  • Next, select the correct partition type and proceed.
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How to Fix Installation Error 1628

What Is Installation Error 1628?

Installation Error 1628 is, as the name suggests, an installation error. When it occurs, a generic 1628 message is displayed to the user. When this message appears, it is either a problem with the install files or an issue with the InstallShield.

Solution

Restoro box imageError Causes

Installation Error 1628 is caused because every Windows-based program or application has been designed that such that it has to be installed on the computer for use. This installation process is important because it not only moves files to the appropriate location on one’s hard drive but also because the process creates registry entries in Windows System files. A vast majority of these programs and applications have a built-in tool that’s responsible for aptly performing this installation. This built-in tool is the InstallShield. This establishes that when this error occurs, it is either because of some unforeseen issue that occurred during the installation process or because of some problem with the InstallShield.

Further Information and Manual Repair

In order to keep this error from occurring in the future, some recommendations are outlined below.
  • Check the installation disc and determine if there are any smudges, scratches, or fingerprints on it. If the system is unable to read data from the disc, Installation Error 1628 will be generated. In order to ensure that the Installation Disc is clean, use a microfiber cloth. Dampen it lightly with water and clean the disc. Wipe the inside of the disc lightly in an outward direction, making sure that it is not wiped in a circular pattern. Try to reinstall the application or program after cleaning the disc. The issue should be resolved. However, if it persists, some problems may be with the InstallShield.
  • The alternative solution is to repair the InstallShield and the procedure goes as follows.
  1. Stop InstallShield’s running process. It may have been crashed and simply needs to be restarted. Now access task manager. Press Ctrl+Alt+Del and the task manager will open. Now go to the processes tab and disable ‘idriver.exe’ and ‘msiexec.exe’ from here.
  2. Now go to ‘C: Program Files/Common Files’. Here you will find the ‘InstallShield’ folder. Select ‘rename’ and modify the folder name to ‘InstallShield1’. Confirm rename and start the installation process again. Now Windows will try to re-install any InstallShield files one needs.
  3. If the error persists after renaming the InstallShield folder, download the Windows Installer from Microsoft’s website. This file will determine whether or not your version is valid. Old versions often have bugs that cause problems. Your system is now ready to be used.
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Fix Cannot load Management Console
TPM, also known as Trusted Platform Module, is a specialized chip used for security as well as encryption of users’ private data like Fingerprint, Facial data, and many more. TPM also comes with a Management Console and if you are not able to load the Management Console and you got the “Cannot load Management Console” error instead, read on as this post will guide you in fixing the problem. This type of issue usually happens when you clear or disable the TPM using the settings in the BIOS and so when you run the Trusted Platform Module Management console, you encounter the error. To fix the “Cannot load Management Console” error in your Windows 10 computer, here are some options you should check out.

Option 1 – If TPM is cleared in the BIOS:

If the Trusted Platform Module is cleared in the settings of the BIOS, you have to close and restart the TPM Management console or TPM.msc once again. It could be that the TPM Management has to reload the changes again after you’ve made them which is why you encounter the “Cannot load management console” error.

Option 2 – If TPM is disabled in the BIOS:

If you opted to disable TPM using the BIOS settings or you have turned it off by accident, then you have to enable it back and you have two options to do that – you can either enable TPM from the BIOS or using the Windows PowerShell. For more details, refer to the instructions below.

Enabling TPM from the BIOS:

  • You need to first reboot your PC and then go to the BIOS.
  • From there, look for TPM under the security options and in case the TPM management option has been disabled or greyed out, refer to the sub-steps given below to make it active again
    • Enable the Admin password in the BIOS.
    • Then go back to the TPM settings and check if the TPM management is already available.
  • After that, you should now be able to enable TPM. Remember that it’s always a good idea to have an ADMIN password for your BIOS as it makes sure that no one can change the settings in your computer BIOS and Security level options.

Enable TPM via Windows PowerShell:

  • This second option is a lot easier compared to the first one if you have admin privileges. So once you’ve opened the Windows PowerShell with admin privileges, you need to run the following command:
    • $tpm = gwmi -n rootcimv2securitymicrosofttpm win32_tpm
    • $tpm.SetPhysicalPresenceRequest(6)
  • After you execute the commands given above, you need to restart your computer.
  • Now, once your computer has restarted, you need to accept any BIOS prompts and then check if the “Cannot load management console” error is now fixed.
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Fix 0x00000016 Blue Screen Error
If you are a gamer, you might have encountered either the CID HANDLE CREATION or VIDEO TDR ERROR errors with an error code of 0x00000016 as you play a game. These kinds of Stop errors have something to do with the Graphics card driver. It could be that your Graphics card driver needs to be updated or it may be corrupted. Whichever the case is, you can try fixing this error using the given solutions below but before you proceed, make sure to create a System Restore Point first so that you can easily roll back to the previous state of your computer in case something does not go as expected.

Option 1 – Try checking if your graphics card is enabled and update it as well

Although the problem is quite massive, the fix could be as simple as enabling the graphics card if it turns out to be disabled. There might be some strange reason why your graphics card disables itself. Thus, the best and first option you can try is to check if the graphics card is enabled or not. To do so, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • After opening the Device Manager, look for your graphics card option among the list of device drivers. Once you found it, check if it is enabled or not. If it’s not enabled, you should see a gray arrow pointing downwards. Right-click on the card and select Enabled.
  • Next, right-click on the graphics card once more and click on the Update Driver Software option and then click on the “Search automatically for updated driver software” option.

Option 2 – Reinstall the Graphics card drivers

  • Tap Win + R to open Run then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the Display adapters and uninstall each one of the graphics card drivers by right-clicking on them and selecting the Uninstall device option.
  • After uninstalling the graphics card drivers, close the Device Manager and tap Win + R to open Run once again.
  • After that, type “appwiz.cpl” in the field and hit Enter to open Programs & Features in the Control Panel.
  • Next, look for any program that’s related to your GPU manufacturers like Nvidia, AMD, or Intel. Right-click on any GPU-related entry and click on Uninstall to uninstall them and then follow the next on-screen instructions that appear afterward.
  • Now restart your computer.
  • Once your computer has restarted, go to the GPU manufacturer’s website and download the latest driver version for your graphics card model and then install it.
  • Restart your computer once again. That should fix the problem.

Option 3 – Try reinstalling the game

If updating and reinstalling your Graphics card driver didn’t help, then you can try to reinstall the game where you’re getting the CID HANDLE CREATION or VIDEO TDR ERRORS.

Option 4 – Uninstall the programs you installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it. In addition, you might also want to check the hardware components of your computer that might not support the operating system itself. You can disconnect all the external devices like USB drives, scanners, printers, etc., and then reboot your PC. After that, add the devices again one after the other and check if the BSOD error is now fixed or not.

Option 5 – Try disabling your monitor’s Sleep functionality

There are times when the Sleep functionality of your monitor can also cause BSOD errors like CID HANDLE CREATION or VIDEO TDR errors. There are also times when the graphics card is running in the background and the display goes to sleep and then it’s turned back on but you encounter this kind of Blue Screen error. This is why you can try to disable your computer monitor’s Sleep mode.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like CID HANDLE CREATION or VIDEO TDR errors. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 7 – Try to run the Chkdsk utility

Running the CHKDSK utility might also help you resolve the CID HANDLE CREATION or VIDEO TDR errors. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.
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Fix Chrome Error ERR_ICANN_NAME_COLLISION
If you are browsing the internet using the Google Chrome browser in your Windows 10 computer but you suddenly encounter an error message that states, “ERR_ICAN_NAME_COLLISION”, read on as this post will walk you through in fixing the problem. Here’s the full content of the error message:
“The site can’t be reached, This site on the company, organization, or school intranet has the same URL as an external website. Try contacting your system administrator. ERR ICAN NAME COLLISION.”
This kind of error is caused by an error in a private namespace or a random redirection to an incorrect proxy server. There are several ways to fix this error. You can try to check the integrity of the Hosts file or check the proxy. You could also try to use the Registry Editor and apply some tweaks or remove any conflicting browser extensions or flush the DNS cache, as well as run a malware scan.

Option 1 – Try to check the integrity of the Hosts file

To check the integrity of the Hosts file, refer to the following steps:
  • You have to navigate to this path inside File Explorer: C:/Windows/System32/driversetc
  • After that, look for a file named “Hosts” and right-click on it, and open it with the Notepad app.
  • Next, make sure that you write the block URLs in your computer in the list and then save the file.
Note: There are times when you are logged in with administrator credentials and you may receive an error message. In such case, type “notepad” in the Start Search and right-click on Notepad from the search results, and then select the “Run as administrator” option. After that, open the Hosts file and make the necessary changes and save it.

Option 2 – Try to check the Proxy server

There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. Follow the steps below to disable the proxy server.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Try to use the Registry Editor

Before you apply some registry tweaks, make sure that you create a System Restore point. Once you have that covered, follow these steps:
  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and tap Enter to open the Registry Editor.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParametersDataBasePath
  • Look for the default key and double click on it and make sure that its Value data is set as “C:/Windows/System32/driversetc”.
  • Now exit the Registry Editor and restart your computer to apply the changes made

Option 4 – Flush the DNS cache

You could also try to flush the DNS cache to fix the “ERR_ICAN_NAME_COLLISION” error. All you have to do is open Command Prompt as an administrator and then execute each one of the following commands sequentially to flush the DNS cache:
  • ipconfig/release
  • ipconfig/renew
  • ipconfig/flushdns

Option 5 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.
Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 6 – Run a malware scan using Windows Defender

It is possible that your computer is infected with malware which could be why you’re getting the “ERR_ICAN_NAME_COLLISION” error. Thus, you need to scan your computer using Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
Read More
How to Install SafeBytes Anti-Malware Software When Malware Blocks or Prevents the Process
All malware is detrimental and the magnitude of the damage will vary greatly depending on the type of infection. Some malware variants modify internet browser settings by adding a proxy server or modify the PC's DNS settings. When this happens, you'll be unable to visit certain or all the sites, and therefore not able to download or install the required security software to clear out the computer malware. If you’re reading this article, chances are, you’re stuck with a virus infection that is preventing you from downloading and/or installing the Safebytes Anti-Malware program on your computer. Refer to the instructions below to remove malware through alternate methods.

Method 1: Install Anti-Malware in Safe Mode with Networking

If the malware is set to load automatically when Microsoft Windows starts, entering safe mode may block the attempt. Since only the minimal applications and services start-up in safe mode, there are rarely any reasons for conflicts to happen. You will need to do the following to remove malware in Safe mode.
  • 1) Tap the F8 key continuously as soon as your computer boots, however, before the large Windows logo or black screen with white texts come up. This would invoke the Advanced Boot Options menu.
  • 2) Choose Safe Mode with Networking using arrow keys and press Enter.
  • 3) When you are into this mode, you will have access to the internet once again. Now, utilize your web browser normally and download Safebytes Anti-Malware.
  • 4) After installation, do a complete scan and allow the software to get rid of the threats it detects.

Method 2: Utilize An Alternate Internet Browser to Download Anti-Malware Software

Malicious program code may exploit vulnerabilities in a specific web browser and block access to all antivirus software sites. If you suspect that your Internet Explorer has been hijacked by computer malware or otherwise compromised by cybercriminals, the most effective plan of action is to switch to an alternate web browser such as Chrome, Firefox, or Safari to download your chosen security program - Safebytes Anti-Malware.

Download SafeBytes Anti-Malware for Malware Removal

Method 3: Install and Run Anti-Malware From a USB Drive

To effectively remove the malware, you might want to approach the problem of installing an antivirus software program on the affected computer from a different angle. Adopt these measures to employ a flash drive to fix your infected computer.
  • 1) Use another malware-free PC to download Safebytes Anti-Malware.
  • 2) Plug the thumb drive into the uninfected computer.
  • 3) Double click on the executable file to open the installation wizard.
  • 4) Choose the drive letter of the USB drive as the place when the wizard asks you exactly where you would like to install the anti-virus. Follow activation instructions.
  • 5) Now, transfer the thumb drive to the infected computer.
  • 6) Double-click the antivirus program EXE file on the USB flash drive.
  • 7) Click on the “Scan Now” button to start the malware scan.
If no other method of downloading and installing the antivirus software works, then you've no other option than to hit the last resort: a full Windows reinstallation, the only approach known to have a 100% rate of success at virus removal.
Read More
Can’t print a file, it opens Save as option
As you know, Windows 10 supports a variety of peripherals which includes a long list of printers. However, a number of users reported that they encountered a glitch on their Windows 10 computers where they receive Can’t print a file and a prompt to save the Word, PDF file, and so on each time they try to print the file. This kind of issue is not common and could be due to various reasons like the malfunctioning of device drivers, misconfiguration of the printer’s settings, and so on. There are several options you can check out to resolve the problem. You can try to run the built-in troubleshooter or check the configuration of the printer, as well as update or reinstall the driver for printers or reset the printer. For more details, refer to each one of the options provided below and make sure to follow them carefully.

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try checking the printer’s configuration

The next thing you can do to fix the problem is to check the configuration of the printer since there are instances when there could be some misconfiguration with the settings of the printer that may result in several issues like this one.
  • First, you need to open Control Panel and from there, look for the option Devices and printers and open it.
  • After that, right-click on the entry of your printer that you want to use in printing documents and select the Set as a default printer option.
  • You could also try to open PDF and then go to the Print dialog box and uncheck the Print to file option.

Option 3 – Try to update or reinstall the printer driver

The problem with your printer might also be caused by corrupted or outdated drivers. Thus, you can try to either update or reinstall it. How? Follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
  • Now uninstall and remove the printer driver software and reinstall it then refresh.

Option 4 – Try to reset the settings of the Printer or reinstall it

If none of the three options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:
  • First, go to Settings > Devices > Printer and Scanners.
  • After that, select the printer and select the Remove Device option.
  • Once done, restart your computer and check again and see if the error is now fixed.
Read More
Fix An internal error has occurred 0x80070716
If you see the following error message in the File History tab of the File Recovery utility of the Windows Backup module in your Windows 10 computer, read on as this post will guide you in fixing it with the help of two potential fixes.
“An internal error has occurred: The specified resource name cannot be found in the image file. (0x90070716).”
You can also encounter this error when you run the System Image Backup function. As mentioned, you can resolve this error using two potential fixes namely checking the status of the Windows Backup Service and checking the settings in the Windows Registry. For more details, refer to the instructions provided below but before you proceed, it would be better if you create a System Restore point first.

Option 1 – Try checking the status of the Windows Backup Service

  • First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
  • Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
  • After that, you will see a list of services and from there, look for the Windows Backup Service and double click on it to open its Properties.
  • Then check if its Startup type is set to Disabled. If it is, then change it to “Manual”. Note that this service is essential as it provides backup and restores capabilities.
  • Now click on the Apply and OK buttons to save the changes made and then restart your computer. Check if the error is now gone.

Option 2 – Try checking the Registry setting of Windows Backup

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and tap Enter to open the Registry Editor.
  • After opening the Registry Editor, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsBackup
  • From there, look for DWORDs named “ValidConfig” and “ValidSystemImageBackup” located in the right-side panel.
  • Once you found them, delete them or set both of their values to “0” and make sure that the base is Hexadecimal and click OK.
  • Now exit the Registry Editor and restart your computer to apply the changes made.
Read More
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