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How to Fix CPU Not Compatible Error Message On Windows 10

CPU Not Compatible – What Is It

Some users wanting to upgrade to Windows 10 from Windows 7 or Windows 8.1 experienced errors with installation. One of these errors is CPU Not Compatible. When you click and run the “Get Windows 10” from your system tray bar, you’ll receive the “CPU is not compatible with Windows 10” error. When this happens, it might be good to check if there’s a bug or if your NX feature (a requirement for the Windows 10 installation) is enabled.

Solution

Restoro box imageError Causes

The “CPU is not compatible with Windows 10” error normally occurs when:

  • NX feature is not enabled
  • You experienced the Windows 10 bug

Further Information and Manual Repair

To successfully upgrade to Windows 10, your CPU must support Physical Address Extension (PAE), SSE2, and NX features. If any of these features are not activated on your system, it’ll cause the CPU not compatible error. However, some users still reported experiencing this error even though their CPU has these features activated. Normally, this is due to the bug that Windows acknowledged.

If any of these two scenarios apply to your computer, the following methods will help you fix the problem:

Method 1 – Check for bugs

The bug applies to some Windows 7 and Windows 8.1 systems. The bug occurs when the “Get Windows 10” app fails to recognize CPUs as being compatible. This produces a false negative result with a message, “Here’s why Windows 10 cannot be installed on this PC: The CPU isn’t supported”. To fix this bug, Microsoft released an update.

Unfortunately, the patch update (KB2976978 for Windows 8/8.1 and KB2952664 for Windows 7 SP1) to fix the bug may not be automatically downloaded to your computer. If this is the case, you need to verify first if the patch was installed correctly. To do this, follow the steps below:

  1. Click ‘Start’ and type in View Installed Updates. The “View installed updates” icon should appear. Click the icon.
  1. Go to the Search bar (Top right portion) then type the patch name for your system. Make sure that you type the correct patch name for your system since Windows 7 and Windows 8/8.1 have different names. If you find the patch, it means it’s already installed. You can now upgrade to Windows 10 without the CPU not-compatible error.
  1. But, if you can’t find it you need to install the patch manually.
  1. Go to Windows Update then click the “Check for Updates” button.
  1. Browse through the available updates and look for KB2976978 for Windows 8/8.1 or KB2952664 for Windows 7 SP1
  1. Download the right patch. You may need to reboot your system once it’s done.
  1. The downloaded patch should be applied after a day or two with the Windows Task Scheduler. Once the patch is applied, you can now upgrade to Windows 10.

Method 2 – Check CPU features and activate them if needed

A major requirement for Windows 10 upgrade is for the CPU to have Physical Address Extension (PAE), SSE2, and NX features enabled on your system. If you receive the CPU not compatible error, one possible cause is that any of the mentioned features are not available OR not enabled on your system. Here’s how you can fix this:

  1. Verify if your CPU supports the three instruction sets. You can use software that provides information like this. If all three are available, proceed to the next step.
  1. Go to your computer’s BIOS. To do this, reboot your computer. You will need to press a key specific to your computer’s manufacturer (usually it’s F12, F8, F2, or DEL).
  1. Look for the NX (No Execute Bit) settings. This is normally found in the “Advanced Configuration” menu, or something similar to this. Just take note that the NX setting can be named differently in BIOS. Some other names include EDB (Execute Disabled Bit), EVP (Enhanced Virus Protection), Execute Disabled Memory Protection or No Excuse Memory Protect.
  1. Once you’re in the NX settings, make sure that it’s enabled.
  1. Exit the BIOS and SAVE your changes.
  1. Boot your computer normally, then try upgrading to Windows 10 again through the “Get Windows 10” app found in the system tray.

Method 3 – Force enabling NX Bit

If changing the settings in your BIOS doesn’t do the trick, your final option is to force enable the NX bit in your Windows system. However, this is only applicable IF and ONLY IF your CPU does support it. To force enable NX bit, do the following:

  1. Click Start and go to command prompt (Type “cmd” – no quotes) and press enter.
  1. Copy and paste the text below to the command prompt.bcdedit.exe /set {current} nx AlwaysOn
  1. Execute the command. You will need to reboot your computer once this is done.
  1. Download and install Windows 10

Method 4 – Use a trusted automated tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

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If you encounter a Recovery Error code 0xc000000e, “Your PC needs to be repaired” error on your Windows 10 computer, then it means that there is some hardware failure or an incorrect drive configuration. Apart from the error, it may be accompanied by different error message such as:
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As mentioned, the error code 0xc000000e or STATUS_NO_SUCH_DEVICE error indicates that there is a hardware failure or an incorrect drive configuration and to fix it, you have to check your cables as well as check the drive with the diagnostic utility available from the manufacturer of the drive. And if you are using older PATA (IDE) drives, then this kind of error also indicates an incorrect master/subordinate drive configuration. There could be different causes for this error. It could be that the winload.exe file is not accessible or is corrupted or that the boot location for the operating system cannot be found. Thus, for you to boot into and access the operating system, you can try the suggestions given below.

Option 1 – Try rebuilding the Boot Configuration Data (BCD) file

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Option 2 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error code 0xC000000E. To do so, follow the steps below.
  • You can start by creating and booting from a bootable Windows 10 USB Stick.
  • After that, click on Repair your computer located in the bottom left corner when you are on the initial Windows Startup screen.
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Option 3 – Try checking the physical device connections

You might also want to try checking if there are other devices that are connected to your PC. This is because of the configuration of the BIOS or UEFI might be configured in a way that any external device connected to the computer has a higher boot priority compared to the hard disk.  And if it’s really the case, the externally attached disk might be the drive your computer is trying to boot into and not the hard disk. In such cases, Pen Drives, USB storage devices, CDs, DVDs, and so on, are included in this category of physical device connections.

Option 4 – Try updating the BIOS

As you know, the BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
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  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
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Option 5 – Try resetting the BIOS/UEFI configuration

You might also want to reset the BIOS configuration which will lead to arranging the boot configuration since it is intended by the manufacturer. Note that this will get rid of any blockage in the boot process.

Option 6 – Try marking your Disk as Online

Marking your Disk as Online can also help in resolving the error code 0xC000000E. To do so, follow the steps below.
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It could be that the reason behind the black or invisible Windows Clock can be an old or an incompatible theme. You might have a custom theme in place and it became incompatible after an update. Thus, you can try switching to one of the default themes and then recreate your custom theme afterward. To do so, follow the steps below.
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Option 2 – Try to edit your existing themes

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Learn to sit properly

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Take breaks

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As enjoyable as it is gaming can make us forget about our daily tasks, do not neglect your life and your tasks. Remember, gaming is only OK if it does not interfere with the daily things that you need to do. Do not postpone going for groceries because of gaming, do not switch shower for another level in the game. Do all of the things you must do first and then sit and game.

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Adobe.DLL is one of the numerous Dll files you are going to encounter on your Personal Computer. This isn't a system-established service and is usually the consequence of the sort of applications you install on your own Personal Computer. Because adobe.dll is a low-program process, in the event that you find it present on your pc, you can easily end it. It isn't required for the normal working of your OS but might trigger permanent harm if left unchecked. Don't forget that the Computer uses the AdobePDF.dll file for assorted tasks, and you need to make sure it's installed correctly.

Solution

Restoro box imageError Causes

When the adobe.dll is left un-fixed, you may shortly have to deal with sluggishness on your Computer. Simply put, this impedes the standard and amount of work you do while using your PC and impacts your productivity. Sometimes, adobe.dll happens because your computer experiences an overload. As a result, while resolving the malfunction, you've got to look for methods of decreasing the system overload. It's possible that lots of processes are functioning on your PC concurrently. Quit these processes. Lousy setup of the adobe.dll file causes this error too. Check and fix the files and settings that Adobe.Dll requires to run and you may not have to content with these error anymore.

Further Information and Manual Repair

Even though the adobe.dll may severely influence the functioning of your Computer, it is really a trouble or malfunction that one can fix manually.
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Adobe.dll regularly happens due to system overload. Thus, the first thing you need to assess is if several processes are operating on the device. If they're, search for methods to stop them, and you'll not have to worry about the adobe.dll error anymore.
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Option 2 – Try resetting TCP/IP

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Option 3 – Try to rollback your Network driver

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Option 5 – Try to disable both the Antivirus program and Firewall temporarily

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Configure Windows 10 to create Dump Files on Blue Screen of Death
If your Windows PC encounters an error, it will display a Blue Screen of Death or BSOD error which usually comes up for a fraction of second and creates some logs or Dumps Files as what other user prefers to call it and then boots your PC suddenly. This process usually takes place quickly that most users find it hard to get the error code and won’t probably be able to check what really went wrong with their PCs. This is where the dump files come in. They are stored internally in your computer and can only be accessed by an administrator. They are classified into 4 main types and in Windows 10 they are either:
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  2. Kernel Memory Dump
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  4. Active Memory Dumps
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Option 1 – via Startup and Recovery

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    • Automatic Memory Dump – this means that Windows will create an Automatic Memory Dump file on BSOD
    • Active Memory Dump – this means that Windows will create an Active Memory Dump file on BSOD
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  • Now once you have selected the most suitable option for you, just click on OK/Apply and then exit.
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Option 2 – via the WMIC command line

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  • After that, type in any of the commands given below depending on your preferences so that your Windows 10 PC will be configured to create Dump Files:
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    • Small Memory Dump: wmic RECOVEROS set DebugInfoType = 3
    • Kernel Memory Dump: wmic RECOVEROS set DebugInfoType = 2
    • Complete Memory Dump: wmic RECOVEROS set DebugInfoType = 1
    • Automatic Memory Dump: wmic RECOVEROS set DebugInfoType = 7
    • Active Memory Dump: wmic RECOVEROS set DebugInfoType = 1
Note: A complete dump has to have a Page file which is allowed to be the size of the physical memory installed on your PC accompanied by a 1 MB space for just the page header.
  • Now type in “exit” in the Command Prompt to exit it.
  • Restart your PC to apply the changes made successfully.
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Chedot is a Chromium-based Browser that replaces your default System Internet Browser. This browser offers users tools for downloading videos, faster browsing, and custom searches. From the publisher: A feature of our browser is a high speed on slow computers, high speed download on a poor internet, support resuming file download when connection is broken and the download in multiple threads, the ability to go on blocked websites and downloading videos from video sites.

While this may seem interesting and good at start, this browser has been marked as a Potentially Unwanted Program. It monitors user activity, collects web traffic data, and user information. While using Chedot you may see additional ads throughout your browsing sessions.

About Potentially Unwanted Applications

Exactly what is a Potentially Unwanted Program (PUP)?

People have encountered it – you download a free software, you then discover some unwanted applications on your computer system or discover a strange toolbar has been included with your browser. You didn’t have them installed, so how did they appear? These unwanted applications, which are called Potentially Unwanted Programs, or PUP in short, usually tag along as a software bundle when downloading the application and could cause serious problems for computer users. PUP does not involve malware in the traditional sense. What normally makes a PUP different from malicious software is the fact that when you download one, you’re doing it with your consent – although in most cases unintentionally and reluctantly. But, there is no doubt that PUPs remain bad news for computer users as it can be incredibly damaging to the PC in many ways.

How do unwanted programs affect you?

Unwanted programs come in many forms. More commonly, they will be found in adware bundlers which are known to utilize aggressive and misleading advertising. The majority of bundlers install many adware applications from a number of vendors, each of which features its own EULA policy. Safebytes Anti-malware completely removes this threat and safeguards your PC against PUP or malware infection. PUPS also appear in the form of undesirable toolbars or internet browser plug-ins. Not just they needlessly use up space on your screen, toolbars can also manipulate search results, track your web browsing activities, decrease your internet browser’s performance, and slow down your web connection to a crawl. They could seem harmless but PUPs are generally spyware. They may include dialers, keyloggers, and also other software built inside them that could monitor you or send out your sensitive information to 3rd parties. Because of this unwanted program, your application may freeze, your security protections can get disabled that could leave your computer susceptible, your system could get ruined, and this list goes on and on.

Tips for preventing PUPs

• Study cautiously prior to agreeing to the license agreement as it could have a clause about PUPs. • Always opt for the custom if you are given an option between Recommended and Custom Installations – never click Next, Next, Next thoughtlessly. • Install an advert blocker/pop-up blocker; Deploy anti-malware products such as Safebytes Anti-malware. These software programs will establish a wall between the computer and online criminals. • Be alert when you download and install freeware, open-source software, or shareware. Avoid downloading and installing browser extensions and applications you are not knowledgeable about. • Always download software from reliable sources like official sites as opposed to untrustworthy sharing space. Avoid torrents and peer-to-peer clients.

What To Do If You Cannot Download Safebytes Anti-Malware?

All malware is bad, but certain types of malware do much more damage to your PC than others. Some malware sits in between your computer and the net connection and blocks some or all internet sites that you really want to check out. It will also block you from installing anything on your PC, especially anti-malware applications. So what to do when malicious software keeps you from downloading or installing Safebytes Anti-Malware? Although this type of issue will be tougher to get around, there are some actions you can take.

Install the antivirus in Safe Mode

In Safe Mode, you can adjust Windows settings, un-install or install some software, and get rid of hard-to-delete viruses. In the event the virus is set to load immediately when PC starts, shifting into this mode may well prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is booting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. Once you’re in Safe Mode, you can try to install your antivirus program without the hindrance of the virus. Now, you can run the anti-malware scan to eliminate computer viruses and malware without any hindrance from another malicious application.

Download the antivirus software using a different browser

Some viruses might target vulnerabilities of a specific browser that block the downloading process. If you suspect that your Internet Explorer happens to be hijacked by a virus or otherwise compromised by cybercriminals, the best approach is to switch over to an alternate web browser like Chrome, Firefox, or Safari to download your chosen security software – Safebytes Anti-Malware.

Make a bootable USB anti-virus drive

Here’s another solution which is creating a portable USB anti-virus software that can scan your system for malware without the need for installation. Follow these steps to run the anti-virus on the affected PC. 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a clean computer. 2) Plug the USB drive into the uninfected PC. 3) Double-click on the downloaded file to open the installation wizard. 4) Choose the drive letter of the flash drive as the place when the wizard asks you exactly where you would like to install the anti-virus. Follow the on-screen instructions to complete the installation process. 5) Now, transfer the pen drive to the infected PC. 6) Double-click the EXE file to run the Safebytes tool from the flash drive. 7) Press the “Scan Now” button to start the virus scan.

SafeBytes Anti-Malware - More Protection For You

These days, an anti-malware tool can protect the computer from different forms of online threats. But wait, how to choose the right one amongst various malware protection software that is available on the market? Perhaps you might be aware, there are lots of anti-malware companies and products for you to consider. Some of them are good, some are decent, while some will affect your computer themselves! You must be careful not to pick the wrong product, especially if you purchase premium software. When it comes to commercial anti-malware software options, many people opt for popular brands, like SafeBytes, and they are very happy with it. Safebytes is among the well-established computer solutions firms, which provide this all-inclusive anti-malware software. Using its cutting edge technology, this application can help you eradicate multiples types of malware which includes computer viruses, worms, PUPs, trojans, adware, ransomware and browser hijackers. SafeBytes has outstanding features when compared with various other anti-malware programs. Below are a few of the great ones: Real-time Protection: Malware programs aiming to enter the computer are discovered and stopped as and when detected by the SafeBytes active protection shields. It’ll examine your computer system for suspicious activity regularly and shields your personal computer from unauthorized access. Optimum AntiMalware Protection: Safebytes is built on the best virus engine within the industry. These engines can find and remove threats even during the initial stages of a malware outbreak. “Fast Scan” Features: SafeBytes’s high speed malware scanning engine lessens scan times and extends battery life. Simultaneously, it’ll effectively identify and remove infected files or any online threat. Web Filtering: SafeBytes provides instant safety rating to the webpages you are about to check out, automatically blocking harmful sites and to ensure that you’re certain of your online safety while browsing the internet. Lightweight: SafeBytes is really a lightweight tool. It use up an extremely small amount of processing power as it operates in the background therefore you will not observe any system performance difficulties. Premium Support: For any technical concerns or product support, you can obtain 24/7 professional assistance via chat and e-mail.

Technical Details and Manual Removal (Advanced Users)

If you don’t wish to use malware removal software and prefer to get rid of Chedot manually, you could possibly do so by going to the Windows Add/Remove Programs menu in the Control Panel and deleting the offending program; in cases of browser extensions, you may uninstall it by visiting the browsers Add-on/Extension manager. It’s also highly recommended to factory reset your browser to its default state to fix corrupt settings. To make sure of complete removal, find the following registry entries on your computer and delete it or reset the values accordingly. Please keep in mind that only advanced users should try to manually edit the system files mainly because deleting any single critical registry entry results in a major problem or even a system crash. Furthermore, certain malware keeps replicating which makes it tough to get rid of. You’re encouraged to do this procedure in Safe Mode.
Files: %APPDATA%\Microsoft\Windows\Start Menu\Programs\Chedot %PROGRAMFILES%\Chedot %USERPROFILE%\Documents\chedot.reg Registry: HKEY_LOCAL_MACHINE\ HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\App Paths\chedot.exe HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value: Chedot HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run value: Chedot HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\RegisteredApplications value: Chedot.NSJA6BHDA3NCFCFMXW3QSCUYUQ HKEY_LOCAL_MACHINE\Software\Chedot HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.htm\OpenWithProgIds value: ChedotHTML.NSJA6BHDA3NCFCFMXW3QSCUYUQ HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.html\OpenWithProgIds value: ChedotHTML.NSJA6BHDA3NCFCFMXW3QSCUYUQ HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.xhtml\OpenWithProgIds value: ChedotHTML.NSJA6BHDA3NCFCFMXW3QSCUYUQ HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ChedotHTML.NSJA6BHDA3NCFCFMXW3QSCUYUQ HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Chedot.NSJA6BHDA3NCFCFMXW3QSCUYUQ HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\chedot.exe HKEY_LOCAL_MACHINE\SOFTWARE\RegisteredApplications value: Chedot.NSJA6BHDA3NCFCFMXW3QSCUYUQ HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.html\OpenWithProgids value: ChedotHTML.NSJA6BHDA3NCFCFMXW3QSCUYUQ HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.htm\OpenWithProgids value: ChedotHTML.NSJA6BHDA3NCFCFMXW3QSCUYUQ HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Chedot HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MediaPlayer\ShimInclusionList\chedot.exe HKEY_LOCAL_MACHINE\Software\Chedot\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller Chedot
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How to Fix Error Code 0x80073afc

Error Code 0x80073afc - What is it?

Error code 0x80073afc deals with an antivirus program first built into Windows 8/8.1 This error occurs when Windows Defender, the built-in anti-virus software in Windows 8/8.1 and higher, does not start automatically and users attempt to manually start the program. During the initialization period of the program start-up, something goes wrong and users get a 0x80073afc Error message. The error message states there was a problem with the initialization of the program. Windows Defender provides protection of your computer and it is advised by the Microsoft Corporation that you ensure it starts up automatically on every start-up.

Solution

Restoro box imageFurther Information and Manual Repair

Users have found several manual repairs that have fixed the problem without needing to contact technicians for extra help. While the methods below should solve your problem easily, if this is the first time you have encountered the issue you may want to do a simple restart. This has fixed the problem for some users and is the easiest first troubleshooting move. If it doesn’t work move on to the methods listed below, which are easily completed without extra help.

Before trying any of these methods, please make sure that you are logged into a profile that is listed as the administrator of the computer of his administrative powers enabled. If this is not the case you will not be able to complete the following methods. Please log out and log back in on the administrator profile.

Method 1:

First, check to see if you have a third-party anti-virus program installed on your computer. Some users believe that the built-in Windows Defender program is not powerful enough to handle the safety of their computer so they usually download a third-party program. However, that program may have caused a conflict with Windows Defender and may not allow it to open. If you do have a third-party program installed, try uninstalling it then manually starting Windows Defender.

Method 2:

If method one does not work, you may be infected by malware or a virus that has tampered with the settings on your computer and will not allow Windows Defender to start automatically or manually.

First, open Run by holding the “Win” key and pressing the “R” key. Then type “Regedit”. The program will ask for permission to follow through with this action. Click on “Yes” and the Open Registry Editor will open.

Find the HKEY_LOCAL_MACHINESoftwareMicrosoftWindows NTCurrentVersionImage File Execution Option and check to see if there are any files similar to MSASCui.exe or MpCmdRun.exe. If there are any file entries that resemble that, you will want to right-click on them before selecting the “Delete” option. If you do not see any entries that match, this is not the issue with your Windows Defender and you will want to try another method.

The Registry on your computer is very important. It helps tell your computer what programs are safe to run, what programs should be run, and what programs should not be run. If it is tampered with by a virus or Malware, multiple system operations can be affected.

However, if you did find similar file names, and you deleted them, try to start Windows Defender manually. If it does not work again, move on to the next method. 

Method 3:

If the first two methods do not work for your issue, and you are still receiving error code 0x80073afc when attempting to start Windows Defender, this step should solve the problem if you have Restore Point installed on your computer, which you most likely do.

For this method, we will be restoring your computer to a previous Restore Point. First, just like in method two, hold the “Win” key and press the “R” key. This will open run. Next type “Rstrui.exe” and click “ok”. After some time, you will see System Restore Windows. Click “Next” and select the restore point that you would like to go back to. After your computer has restored to the point you selected, check to ensure that Windows Defender has started correctly.

If the above methods aren't able to rectify the issue, you might have to download and install a powerful automated tool to get the job done.

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Fix Windows Updates and MS Store, 0x80240438
If you were trying to update your Windows 10 computer and failed due to Error Code 0x80240438, then you’ve come to the right place as this post will give you a couple of suggestions you can check out to resolve this error. You can encounter Error Code 0x80240438 not just in Windows Updates but also in Microsoft Store. This is due to the fact that the delivery mechanism for both Windows Updates and Microsoft Store is common and interdependent. This is why a lot of Windows Update and Microsoft Store error codes are similar. And so fixing them won’t be that hard as well since most methods are basically the same. When you encounter this kind of error in Windows Update or Microsoft Store, you will see the following error message on your screen:
“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help – (0x80240438).”
To resolve Error Code 0x80240438, here are some potential fixes you need to check out:

Option 1 – Try to run the Windows Update Troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error Code 0x80240438. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Windows Update and then click on Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 2 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80240438 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 3 – Disable the Proxy server

You can also try to disable the Proxy server for your LAN to fix Error Code 0x80240438 especially if your computer was attacked by some malware or adware recently. In such cases, there is a chance that the malware or adware has changed your network settings in order to generate intrusive advertisements. Thus, you have to disable the proxy server and you can do that by following these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Try modifying the “Remove access to use all the Windows Update features” Policy

  • Start by tapping the Win + R key combination to open the Run utility.
  • Then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Once you’ve pulled up the Group Policy Editor, navigate to this setting: User Configuration > Administrative Templates > Windows Components > Windows Update
  • Next, double click on the “Remove access to use all the Windows Update features” policy and set its radio button to “Not Configured”. As you can see, this policy setting has the following description:
“This setting allows you to remove access to Windows Update. If you enable this setting, all Windows Update features are removed. This includes blocking access to the Windows Update Web site at http://windowsupdate.microsoft.com, from the Windows Update hyperlink on the Start menu, and also on the Tools menu in Internet Explorer. Windows automatic updating is also disabled; you will neither be notified about nor will you receive critical updates from Windows Update. This setting also prevents Device Manager from automatically installing driver updates from the Windows Update Web site.”
If you enable this policy setting, you can configure one of the following notification options:
  • 0 = Do not show any notifications: This setting will remove all access to Windows Update features, and no notifications will be shown.
  • 1 = Show restart required notifications – This setting will show notifications about restarts that are required to complete an installation.
  • Now you need to exit the Group Policy Editor and restart your computer for the changes to take effect.

Option 5 – Try resetting the Windows Update folders

Resetting the Windows Update folders can also help in fixing the error in both Windows Update and Microsoft Store. All you have to do is delete the contents in both the SoftwareDistribution folder and reset the Catroot2 folder as well.

Option 6 – Try downloading and installing the Windows Updates manually

Error Code 0x80240438 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.
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