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A Quick Guide to Resolving Error 1713

Error 1713 - What is it?

If you use Microsoft-developed programs, then you might experience this error code on your PC. It indicates programming limitations. This error, Error 1713 may pop up during the installation of 2007 or 2010 Microsoft Office Suite. The error message appears in the format stated below:

“Error 1713: Microsoft Office has encountered a problem and needs to close. We are sorry for the inconvenience.”

Common symptoms for error 1713 include system crashes, system freeze and sometimes you may feel your Windows running sluggishly.

Solution

Restoro box imageError Causes

Error 1713 may be triggered due to many reasons. However, common causes for this error occurrence include:

  • Corrupt Microsoft Office Software
  • Corrupt Windows Registry
  • Malware
  • Deleted Microsoft Office Related Files

Further Information and Manual Repair

No matter, what the cause of this error is, it is advisable to resolve it immediately without any delays. This error may pose serious threats to your PC is not repaired timely and also cause you a great deal of inconvenience limiting you from using Microsoft software programs.

Here are some of the best and easy DIY methods that you can try to resolve this issue. To work around these methods you don’t have to be a technical whiz or a computer programmer.

Let’s get started:

Method 1 - Use System Restore to Undo Changes Made Recently

During any program deletion, you may have accidentally deleted Microsoft related files because of which you may be experiencing error 1713 on your PC.

In such an event, the best way to resolve is to undo recent system changes. To do this, use Windows System Restore Utility. This is inbuilt in Windows.

To access System Restore Utility, simply press start and type System Restore in the search box and press enter. Now follow the steps in the Wizard to choose a restore point. Once you select, reboot your PC to activate changes.

Method 2 - Update Drivers

One of the many causes of error 1713 is hardware failure. Hardware failure indicates driver issues. To resolve the problem it is advisable to delete the outdated drivers and update new versions on your PC.

Method 3 - Scan for Malware

Malware can also trigger such error codes on your system and corrupt important files. Therefore remove malware immediately from your PC by running an antivirus. Antivirus will detect and delete all malicious programs in no time.

Method 4 - Repair the Registry

Broken entries, junk files, and invalid registry keys corrupt the registry thereby generating error codes. To resolve you first need to clean the registry and repair it. For this download Restoro. It is a PC Fixer deployed with a registry cleaner. The registry cleaner removes all bad entries stored in the registry, cleans it and repairs the damaged files in just a few clicks.

Click here to download Restoro.

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A Quick Guide to Fixing Kernel32.dll Error

Kernel32.dll Error - What is it?

To understand Kernel32.dll error properly, here’s what you need to know first: in the Windows operating system, the system32 directory plays a vital role. Inside this directory, there is an element called Kernel32.dll. A DLL (dynamic link library) is a library that contains codes and data that are used by more than one program at the same time. The role of the Kernel32.dll file is to handle memory management and I/O (input and output) operations. Malfunctioning of this file results in a Kernel32.dll error message which leads to program or application failure.

Error Causes

Kernel32.dll files can be attributed to several reasons like:
  • Missing or damaged Kernel32.dll files
  • Registry corruption
  • .Dll files misconfiguration if programs are installed or uninstalled.
  • Viral infection or malware attack
It is advisable to repair the Kernel32.dll error immediately to avoid inconvenience and serious computer damages like program lockouts, system failure, freeze, and crash.

Further Information and Manual Repair

All causes for the Kernel32.dll error are linked with the registry. The registry is the major database of your system that stores all the activities you perform on your system. It saves both important data and unnecessary files in the RAM (Random Access Memory) including the junk files, temporary internet files, and obsolete files such as files of the deleted/uninstalled programs. These files accumulate a lot of memory space. It leads to disk fragmentation, data overload, missing and damaged DLL files, and eventually registry corruption. Other reasons for registry issues that trigger Kernel32.dll errors on your system could be malicious software like viruses, adware, and malware. These also corrupt the registry and damaged DLL files.

Kernel32.dll Error Solutions

There are two ways to resolve the Kernel32.dll error on your PC, one is to install two separate tools registry cleaner and an antivirus and run them individually to scan your system and repair it. This option is time-consuming and besides if antivirus software is notorious for slowing down systems. So by downloading a separate antivirus you may have to sacrifice your system’s speed.
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Windows 11 was released in beta for all
windows 11 betaMicrosoft has released Windows 11 as a public beta release for all the people that are not willing to be in the insider program. Beta release as of this moment is identical to Insider Preview build 22000.100. and updates will not roll so fast as in insider preview and it is marked as unstable release, same as insider build. I would not install Windows 11 beta on the main PC since some drivers still have issues and may lead to some blue screens. Be aware that the beta build will have all Windows 11 system requirements including TPM 2.0. This is a big difference from insider build which can be installed on systems lacking official requirements. So basically if you have a spare PC that could run Windows 11 install it so you can see what it brings and feel it so you can make a decision will upgrade once it is released later this year.
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How to Fix Windows 10 Error 0x8007000d

Error Code 0x8007000d - What is it?

Error Code 0x8007000d is a common error code that can be found on the Windows 10 Operating system, although it can also appear in previous versions of the operating system, as well.

Common symptoms include:

  • Inability to download new updates.
  • Inability to run the Update tool through to completion.

There are four basic ways to try to resolve Error Code 0x8007000d on your Windows machine. Three of these are pretty simple for even the most basic users, while the final method requires some familiarity with running commands in the Command Prompt. If you don’t feel that you have the skill or confidence to complete the steps listed below, it is generally recommended that you get in touch with a qualified computer repair technician that can assist you in error resolution.

Error Causes

The main cause for the appearance of Error Code 0x8007000d on a Windows machine is that one of the files that the Update tool uses to run one or more updates cannot be found or has experienced damage. Fortunately, there are a few things that you can try on your machine that can be used to attempt to resolve the issues at hand.

Further Information and Manual Repair

Three primary methods exist for the resolution of Error Code 0x8007000d on a Windows machine. As mentioned above, two of these methods can usually be accomplished by basic users, while the third requires some degree of familiarity with the tools associated with the Command Prompt. If you don’t feel that you have the knowledge or skill necessary to follow these steps, contact a computer repair technician to aid you.

Here are the best ways to try to resolve Error Code 0x8007000d on your device:

Method One:  Use the Troubleshooting Tool from Windows Update

From the Windows Update tool, you can attempt to run a scan using the Windows Update Troubleshooter, which can try to identify the specific issue that is occurring and to fix it automatically.

Not only will this tool often fix the problem at hand, but it can also help you to avoid other errors that you may have encountered later on in the Update process. This tool should always be your starting point when you encounter an error as you attempt to download or install updates for your Windows machine.

After the tool has been run, restart your computer to apply any changes and then reopen the Update tool to reattempt installation.

Method Two:  Reset Your Computer

In some cases, the missing or corrupted files may be extensive enough that you need to restore your computer to an earlier point. If you create regular backups of your information or have a past version of the software that you can install, this can help you to resolve the issue. Otherwise, you may need to restore your device to its factory settings to resolve the error.

Always make sure to backup your important files and information before you perform a reset of your device, in order to ensure that you are able to return the computer to its original state when you have finished.

Method Three:  Use Command Line Tools to Resolve the Issue

One of the ways that you can try to resolve this particular error code is the use a DISM tool. This is accessed through the Command Prompt. In order to use this method, follow the steps below:

  • Step One: Open up the search bar in the Start Menu and type in the words “Command Prompt,” selecting it and choosing to run it as an administrator.
  • Step Two: Enter each of the commands below, hitting the “Enter” key when you finish each one:
    • exe /Online /Cleanup-image /Scanhealth
    • exe /Online /Clean-upimage /Restorehealth
    • Exit
  • Step Three: Attempt to run the Update program again. In some cases, you may want to restart your computer before you attempt to run the Update tool again.

If you have not been able to resolve the error code using the steps above or if you are unsure of your ability to follow these steps on your own, get in touch with a trusted computer repair professional that is familiar with the Update process and the errors associated with it.

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How to Resolve Error 80073712 in Windows 10

Error Code 80073712—What is it?

Error code 80073712 is one of the dozens of error codes affecting Windows 10 users. It occurs when users attempt to upgrade their operating system but experience a failure. The error code usually results from problems associated with missing or damaged files within Windows Update. Common symptoms of this error code include the following:

  • The inability of Windows Update to successfully complete the upgrade process
  • Message box highlighting the presence of error code

Solution

Restoro box imageError Causes

In the case of error code 80073712, the issues preventing Windows Update from completing the upgrade process are most likely due to problems with files within Windows Update. For instance, there may be corruption within the Component-Based Servicing (CBS) manifest.

Further Information and Manual Repair

Manual repair methods offer solutions to Microsoft users who are experiencing Windows error codes like the upgrade error code 80073712 in Windows 10. The manual repair methods in this article are not guaranteed to fix problems unrelated to this error code. Thus, be certain you are experiencing error code 80073712 before you attempt to implement the solutions provided below.

Method One: Run Windows Update Troubleshooter

Since issues related to Windows Update may be causing error code 80073712 to occur, one of the best solutions you can consider is to run the Windows Update Troubleshooter. This troubleshooter will be able to detect and fix corruptions within Windows Update files or any other issues directly related to Windows Update. To implement this manual repair method, follow the steps listed below:

  • Step one: Open your Internet browser
  • Step two: Type www.microsoft.com/downloads
  • Step three: Type Windows Update Troubleshooter in the search bar at the top-right corner of the Microsoft website.
  • Step four: Select Windows Update Troubleshooter then wait for the webpage to load.
  • Step five: Select Run troubleshooter

Once you run the troubleshooter, you should be able to verify and fix any errors within Windows Update files. Restart your machine after the troubleshooting process is complete them proceed by checking Windows Update to see if you are able to complete the upgrade. If Windows Update downloads the upgrade and the installation of the upgrade occurs, the problem has been resolved. Otherwise, error code 80073712 will reoccur, in which case you will need to move to manual repair method two.

Method Two: Run DISM Tool

Another option available to Windows users experiencing error code 80073712 is to download and run the Deployment Image Servicing and Management (DISM) tool. This tool checks for inconsistencies or corruptions that may be preventing Windows Update services from functioning correctly. To download and run the tool, follow the instructions below:

  • Step one: Type Command Prompt in the search box near the Start button
  • Step two: Right-click Command Prompt, then click Run as administrator, providing administrator password or confirmation where necessary.
  • Step three: Select Allow
  • Step four: Press Enter after typing the following command:
DISM.exe /Online /Cleanup-image /Restorehealth

Wait a few minutes to ensure that the process is complete. Once you’ve run the DISM tool, it will detect errors, for instance within registry data, and correct or replace them. Restart your machine after running this tool then check Windows Update. Attempt to download the upgrade to see if you have successfully resolved error code 80073712. If you experience an upgrade failure, move to the next manual repair method mentioned below.

Method Three: Perform a Clean Install of Windows 10

The issues related to error code 80073712 may also be resolved by performing a clean install of Windows 10. This manual repair method ensures that any previous versions of your Windows operating system are removed before you attempt to access an upgrade. This can prove effective as it helps users avoid issues that would otherwise cause error codes or poor PC performance in cases where errors are present on one’s system.

To successfully perform a clean installation of Windows 10, be prepared to follow step-by-step procedures that include the following:
  • Step one: Download and run media creation tool
  • Step two: Click Run, then select Create installation media for another PC
  • Step three: Select changes to the installation options, then select Next
  • Step four: Choose USB flash drive or ISO file, then click Next
  • Step five: Select drive, then Next
  • Step six: Select Finish, then restart your computer, ensuring that the media option you choose, whether USB flash drive or DVD, is in your machine before you choose to reboot.
  • Step seven: Press any key then follow the prompts provided to set up Windows 10.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

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An Easy Guide to Fixing Error 115

Error 115 - What is it?

Error 115 is a type of GameGuard redundant execution error.  If you have GameGuard installed on your PC, then you will most likely experience this error code. GameGuard is basically an anti-cheating robot toolkit developed by INCA Internet. It is installed to block possibly malicious applications and common methods of cheating on multiplayer online role-playing games. But at the same time, this software is infamous for error pop-ups. Error 115 is displayed on the Windows screen when a game has been executed multiple times or you have left the game running without logging out. Error 115 is displayed in the following format:
GameGuard Execute Error: 115 ‘There are multiple events of game execution or GameGuard is already running. Close the game then try again.’

Solution

Restoro box imageError Causes

The error 115 may appear on your Windows screen due to multiple reasons. These include:
  • Multiple executions of the game
  • Antivirus Conflict
  • Firewall Conflict
  • Registry Overloaded with Bad and Invalid Entries
This error may cause a great deal of inconvenience to you if you love to play multi-player role-playing games over the web like Blood Feud, 9Dragons, Phantasy Star Universe, and Alliance of Valiant Arms. To avoid such inconvenience, it is advisable to fix this error immediately.

Further Information and Manual Repair

Here are some easy do-it-yourself methods to resolve the error 115 on your PC. These methods require no technical expertise.

Method 1 - Terminate the Game Already Running on Your System

To resolve the issue, hit ‘Ctrl+Shift+Esc’ to launch Task Manager. Here you will find a list of applications running on your system, terminate the gaming application to resolve error 115.  If this doesn’t work, then restart your PC.

Method 2 - Disable Antivirus Programs or Firewall Temporarily

Sometimes this error may appear on your computer screen because of antivirus or Firewall security conflict. These programs often block gaming applications and software like GameGuard and because of that, you are unable to play online games on your system. To fix the issue, try disabling these programs on your PC temporarily.

Method 3 - Clean and Repair the Registry

The error 115 may also occur because of the registry issue with Symantec. Follow these steps to enable the game to run:
  • Go to your start menu then find Run then write Regedit.
  • Find HKEY_LOCAL_MACHINE. To proceed, go to SYSTEM then CurrentControlSet, and then Services.
  • Look in the list for SysPlant and click it. Then look for the word 'Start', right-click on Start, and select rename.
  • Rename 'start' to 'DWORD: 00000004’ then close Regedit and reboot your PC to activate changes.

Method 4 - Download and Run Total System Care.

This process can be slightly tricky and a bit time-consuming. Therefore it is advisable to download Restoro. This is a cutting-edge, easy-to-use PC Fixer deployed with a powerful registry cleaner. It removes all the unnecessary files cluttering the registry like bad and invalid registry entries. It fixes the damaged registry and enables it to resume back to its normal functioning. Click here to download Restoro.
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RealOnlineRadio removal Guide

RealOnlineRadio is a Browser Extension for Google Chrome. This extension offers users the ability to listen to radio stations across the web. From the Author: Real Online Radio is different, as it is a simple radio aggregator. This means Real Online Radio puts together thousands of independent radio stations from all parts of the world in a browser extension that is free and easy to use. It is made for people, who want to have control over their radio streaming. With our simple radio widget, you can get an overview of thousands of radio stations both from your hometown and from the rest of the world. With Real Online Radio, you can listen to your favorite radio station or get an impression of all styles and sorts of music – without being guided in a specific direction by anybody – or anything (such as those radio bots). Real Online Radio returns the control to you, to discover exactly the kind of music that you love.

While this may look useful, this extension changed your default search engine and hijacks your home page. While this extension is active, all your searches are redirected through fileupsticks.com, where a database of your search queries is kept to better server ads that are later delivered through the Yahoo search engine.

About Browser Hijackers

Browser hijackers (also known as hijackware) are a type of malware that changes internet browser configurations without the user’s knowledge or approval. These kinds of hijacks happen to be rising at an astonishing rate across the world, and they can be truly nefarious and sometimes harmful too. Nearly all browser hijackers are created for marketing or advertising purposes. These are generally used to force visitors to a specific website, manipulating web traffic to generate ad revenue. Even though it might appear naive, these tools are designed by vicious individuals who always attempt to take full advantage of you, so that they could make money from your naive and distraction. Browser hijackers can also allow other vicious programs without your knowledge to further damage your PC.

Signs of browser hijacker malware

Below are some signs and symptoms that indicate your internet browser has been hijacked: your browser’s home page has been reset to some mysterious site; you find redirected to websites you never intended to visit; the default web browser settings are changed and/or your default search engine is altered; you find multiple toolbars on the browser; you’ll find random pop-ups start showing regularly; your internet browser starts running sluggishly or displays frequent glitches; you can’t visit certain sites such as homepages of antivirus software.

How it infects the computer

Browser hijackers can get into a computer by some means or other, including via file sharing, downloads, and e-mail as well. They may also be deployed via the installation of an internet browser toolbar, add-on, or extension. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and fake programs. An example of some infamous browser hijackers includes Babylon, Anyprotect, Conduit, SweetPage, DefaultTab, Delta Search, and RocketTab, however, the names are continually changing. The presence of any browser hijacker malware on your system can substantially diminish the web browsing experience, record your online activities that lead to serious privacy concerns, develop system stability issues and finally cause your PC to slow down or to a nearly unusable condition.

Browser Hijacker Malware – Removal

The one thing you could try to eliminate a browser hijacker is to locate the malicious software in the “Add or Remove Programs” list in the Microsoft Windows Control Panel. It might or might not be there. If it is, try and uninstall it. However, the majority of hijacking codes are certainly not very easy to get rid of manually, as they go deeper into the operating system. Also, browser hijackers can modify the Computer registry so it could be very tough to restore all the values manually, particularly if you are not a tech-savvy person. You can go for automatic browser hijacker removal by just installing and running a reliable anti-malware application. SafeBytes Anti-Malware will counter persistent browser hijackers and provide you real-time PC protection against all types of malware.

Can't Install Safebytes Anti-malware due to the presence of Malware? Try This!

Practically all malware is detrimental and the level of the damage will differ greatly in accordance with the type of infection. Certain malware goes to great lengths to stop you from installing anything on your computer, especially anti-virus software programs. If you’re reading this, odds are you’re stuck with a malware infection that is preventing you to download and/or install the Safebytes Anti-Malware program on your computer system. There are some actions you can take to get around this problem.

Install anti-malware in Safe Mode with Networking

If the virus is set to load automatically when Microsoft Windows starts, stepping into safe mode could very well block the attempt. Only the bare minimum required applications and services are loaded when you start your personal computer into Safe Mode. You need to do the following to get rid of malware in Safe mode. 1) After switching on the computer, hit the F8 key before the Windows splash screen begins to load. This will conjure up the “Advanced Boot Options” menu. 2) Choose Safe Mode with Networking with arrow keys and press Enter. 3) As soon as this mode loads, you will have the internet. Now, obtain the malware removal software you need by utilizing the web browser. To install the application, follow the directions in the installation wizard. 4) Immediately after installation, run a complete scan and allow the software to delete the threats it detects.

Download the security program using an alternate web browser

Certain viruses may target vulnerabilities of a specific browser that block the downloading process. If you’re not able to download the security application using Internet Explorer, this means the virus is targeting IE’s vulnerabilities. Here, you should switch to an alternate web browser like Chrome or Firefox to download Safebytes Anti-malware software.

Install and run anti-malware from the Thumb drive

To successfully get rid of the malware, you have to approach the issue of installing an anti-virus software program on the infected computer system from a different perspective. Adopt these measures to run the antivirus on the affected computer system. 1) Download the anti-malware software on a virus-free computer. 2) Put the USB drive into the clean computer. 3) Double-click the executable file to open the installation wizard. 4) When asked, select the location of the USB drive as the place where you would like to put the software files. Follow the on-screen instructions to complete the installation. 5) Transfer the flash drive from the clean PC to the infected computer. 6) Double click the Safebytes Anti-malware icon on the USB drive to run the software. 7) Hit the “Scan Now” button to start the virus scan.

Overview of SafeBytes Anti-Malware

These days, anti-malware software can protect your laptop or computer from various kinds of internet threats. But exactly how to choose the right one amongst countless malware protection application that’s available out there? As you may be aware, there are several anti-malware companies and products for you to consider. Some are really worth your money, but most aren’t. When searching for an anti-malware program, choose one that gives dependable, efficient, and total protection against all known computer viruses and malware. One of the recommended software programs is SafeBytes AntiMalware. SafeBytes carries a good track record of excellent service, and customers seem to be happy with it. SafeBytes anti-malware is a trustworthy tool that not only protects your computer completely but is also extremely user-friendly for people of all ability levels. With its outstanding protection system, this tool will instantly detect and remove the majority of the security threats, which include browser hijackers, viruses, adware, PUPs, trojans, worms, and ransomware. There are many great features you’ll get with this security product. Listed here are some of the great ones: Real-time Active Protection: Malware programs trying to enter the system are discovered and stopped as and when detected by the SafeBytes real-time protection shields. This tool will always keep track of your computer for any suspicious activity and updates itself regularly to keep abreast of the constantly changing threat situation. Best AntiMalware Protection: Using a critically acclaimed malware engine, SafeBytes offers multilayered protection that is made to find and remove threats that are concealed deep in your computer’s operating system. Safe Web Browsing: Safebytes assigns all websites a unique safety rating that helps you to have an idea of whether the webpage you are about to visit is safe to view or known to be a phishing site. Low CPU/Memory Usage: This software is lightweight and will work quietly in the background, and will not have an effect on your computer efficiency. Fantastic Tech Support: You will get 24/7 technical assistance to quickly resolve any concern with your security application. SafeBytes has put together a wonderful anti-malware solution that can help you conquer the latest malware threats and virus attacks. Malware issues will become a thing of the past when you put this tool to use. If you want sophisticated forms of protection features and threat detections, purchasing SafeBytes Anti-Malware could be worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you would like to carry out the removal of RealOnlineRadio manually instead of utilizing an automated software tool, you may follow these steps: Navigate to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending program to remove. In cases of suspicious versions of browser plugins, you can actually get rid of it via your browser’s extension manager. You will probably also want to reset your internet browser. Finally, check your hard drive for all of the following and clean your registry manually to remove leftover application entries following uninstalls. However, this is often a tricky task and only computer professionals could perform it safely. In addition, some malicious programs have the capability to defend against its removal. Doing this in Safe Mode is recommended.
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Fix Your system requires SMB2 or higher Error
SMB which stands for “Server Message Block”, is a protocol used for file sharing. It provides the Read and Writes operating on network devices. Thus, it is why it is widely used when accessing a server-based in Linux. Its latest version is the SMB2 which follows after SMB1. The SMB2 contains more fixes to vulnerabilities that were found in SMB1. The predecessor was vulnerable since it served as a gateway to various modern ransomware which is why Microsoft disabled it by default starting with Windows 10 v1709. When you try to share a file, you will get the following error message:
“Microsoft Windows Network: You can’t connect to the file share because it is not secure. This share requires the obsolete SMB1 protocol, which is unsafe and could expose your system to attack. Your system requires SMB2 or higher.”
In this post, you will be guided on how to check if the SMB2.0 version can be installed on your Windows 10 computer. To get started, follow the steps below. Step 1: Tap the Win + X keys to open the Device Manager. Step 2: After that, click on the Windows PowerShell (Admin) option. Step 3: In the Windows PowerShell window, type the following command and hit Enter:
Get-SmbServerConfiguration | Select EnableSMB2Protocol
Note: After entering the command, you will see the following content on your screen which means that your Windows 10 computer is now capable of running the SMB2 protocol Now all that’s left for you to do is to enable the SMB 2 protocol on your Windows computer by enabling the SMB 1 protocol first and then upgrading it to SMB 2 afterward. Refer to the steps below for more details. Step 1: Tap the Win + I keys to open the Settings app. Step 2: Then type in “control panel” in the search area and click on Control Panel from the search results. Step 3: After opening Control Panel, click on Programs. From there, select the “Turn Windows features on or off” option under the larger menu of Programs and Features. Step 4: After that, Windows Features will appear on your screen. And from there, make sure that you select SMB 1.0/CIFS File Sharing Support and then click on OK. Step 5: Now let it install all the required files and then restart your computer to apply the changes made successfully. After your computer has restarted, the SMB 2 protocol should now be supported on your Windows 10 computer. Note: On the other hand, you can also enter the following command in the Windows PowerShell window. Just make sure you have admin rights to enable it.
Set-SmbServerConfiguration –EnableSMB2Protocol $true
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Shift Key is not working in Windows
A lot of users rely on keyboard shortcuts to carry out tasks on their PCs. One of the most common keyboard shortcuts used is the Ctrl + Shift + Esc which opens the Task Manager. As you can see, the Shift key is not just used to capitalize a text as it can also be used for other functions and plays an essential role in operating a computer. However, if you suddenly find it not working, read on as this post will help you fix the problem. If your Shift key is not working, there are several potential fixes you can check out to fix it. These are the different ways to get rid of the Shift key not working issue on Windows 10:
  1. Physically clean the key and keyboard
  2. Disable Sticky Keys.
  3. Update, Reinstall, or Rollback Keyboard driver.
  4. Test the keyboard on another system.
  5. Check your connections
  6. Run the Hardware troubleshooter
  7. Troubleshoot in Clean Boot State.

Option 1 – Clean the keyboard keys physically

Your keyboard might not be working properly due to some dirt or other corrosion. Thus, you need to clean your keyboard, especially the Shift key. First, you need to shut down your computer and then unplug the keyboard if you are using a desktop computer and then prepare it for cleaning. After that, use a small cotton ear cleaning tool to get between the creases and clean them. You can dip it slightly in alcohol to make it more efficient in cleaning dust and dirt. And if you can, you have the option to pull apart the keyboard completely and then wipe away all the corrosion from the inside. Once you’re done, put the keyboard back together and then plug it back into your PC. Now turn your PC on and check if the Shift key is now working.

Option 2 – Try to disable the Sticky keys

Another thing you can try is to disable the Stick keys. How? Refer to these steps:
  • Tap the Win + I keys to open the Settings app.
  • After that, navigate to the Ease of Access section, and here, select Keyboard.
  • Next, make sure that the option for Press one key at a time under the Sticky Keys is toggled off.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:
  • From the WinX Menu, open the Device Manager.
  • In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.
Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.
  • After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.
Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 7 – Put your PC in a Clean Boot State

You might also want to put your computer in a Clean Boot State to fix the problem with the Shift key. It could be that there is a third-party program that’s preventing the Shift key from functioning. To isolate this possibility, you need to put your computer in a Clean Boot State.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to connect the external devices and check if the error is now gone.
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