Internal Error 2324 - What is it?
Internal Error 2324 occurs when you try to upgrade Firefox on your Windows 7 PC. The program fails to install and run successfully. The following error message is displayed:
‘The installer encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324.’
Solution
Error Causes
This error may occur due to different reasons. These include:
- Viral infection
- Bad registry entries (cookies or traces of old version of Firefox program)
- Other programs running on your PC during Firefox program installation
- Installation was not performed from the Administrator account
To use the Firefox web browser successfully on your PC, you first need to resolve error 2324 on your system.
Further Information and Manual Repair
To repair error 2324, try the following methods:
Method 1 - Perform a Clean Reinstall.
This means to remove the Firefox program completely from your PC and then reinstall it. To do this, remove the Firefox installation folder saved in one of the locations by default:
C:\Program Files\Mozilla Firefox
C:\Program Files (x86)\Mozilla Firefox
Now download the
latest Firefox version on your PC and save the setup file on your computer. After that double click, the downloaded installation file and follow the steps illustrated in the wizard to install Firefox on your PC.
Method 2
Sometimes Firefox installation may fail because of the interference from other programs running on your PC. Therefore, it is advisable to close all programs running in the background when upgrading the Firefox program.
You can also disable programs like Logitech QuickCam and
Spybot Tea Timer. These are some of the many programs that are notorious for interfering with Firefox updates.
Method 3 - Scan for viruses to resolve.
Viruses are malicious programs that often enter computers through files downloads from unreliable websites and phishing emails. These programs then hide in your PC and infect it.
You may often experience problems during program installation if your PC is infected by viruses. To fix the issue and ensure smooth Firefox program installation on your system, simply
run an antivirus.
Antivirus scans and detects all viruses in a few minutes. Upon detection, remove them right away to ensure your PC is free from such malicious programs. Now try updating Firefox on your system again. If it is updated smoothly, then the error is resolved.
Method 4
The registry of your system stores all the activities performed on your PC. You may have uninstalled the old Firefox version from the Control Panel but the traces of the uninstalled program may still remain in the registry as bad entries.
These bad entries may be causing error 2324 to pop up on your PC. To resolve, you need to remove these entries from the registry. For quick removal, download Restoro.
It is a user-friendly PC Fixer with a registry cleaner that scans and removes all obsolete files stored in the registry such as incorrect registry keys, bad entries, cookies, and junk files.
Click here to download Restoro.