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Change mouse pointer size & style in Windows11

mouse pointerWindows 11 provides several different ways to make your cursor stand out and be easier to spot inside it. You can make the mouse pointer larger, invert it, or change its color.

  1. Press ⊞ WINDOWS + I to open settings
  2. Click on Accessibility in the sidebar
  3. Select Mouse Pointer and Touch
  4. Adjust mouse cursor size with size slider by clicking on circle and dragging it left or right
  5. Under Mouse Pointer Style pick desired style from White, Black, Inverted, and Custom
    1. White: The cursor is white with a black outline (standard setting)
    2. Black: Cursor is black with a white outline
    3. Inverted: Cursor automatically changes color to an inverted version of the color it is currently hovering over
    4. Custom: You can pick the color for the cursor that you want.

And that is all about it, once you are done with pointer customization just close settings, all changes are saved automatically.

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Happy New Year from ErrorTools.com!!!
As we are on the last day of 2021, our team here at errortools.com would like to express their great gratitude to you all for being with us all this time and would also want to wish you error-free 2022!!! Thank you for being part of this community, we wish you all the best in the upcoming 2022 and hope that we will see you again From all members of errotools, HAPPY NEW YEAR!!! new year christmass tree
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An Easy Guide to Fixing Error 115

Error 115 - What is it?

Error 115 is a type of GameGuard redundant execution error.  If you have GameGuard installed on your PC, then you will most likely experience this error code. GameGuard is basically an anti-cheating robot toolkit developed by INCA Internet. It is installed to block possibly malicious applications and common methods of cheating on multiplayer online role-playing games. But at the same time, this software is infamous for error pop-ups. Error 115 is displayed on the Windows screen when a game has been executed multiple times or you have left the game running without logging out. Error 115 is displayed in the following format:
GameGuard Execute Error: 115 ‘There are multiple events of game execution or GameGuard is already running. Close the game then try again.’

Solution

Restoro box imageError Causes

The error 115 may appear on your Windows screen due to multiple reasons. These include:
  • Multiple executions of the game
  • Antivirus Conflict
  • Firewall Conflict
  • Registry Overloaded with Bad and Invalid Entries
This error may cause a great deal of inconvenience to you if you love to play multi-player role-playing games over the web like Blood Feud, 9Dragons, Phantasy Star Universe, and Alliance of Valiant Arms. To avoid such inconvenience, it is advisable to fix this error immediately.

Further Information and Manual Repair

Here are some easy do-it-yourself methods to resolve the error 115 on your PC. These methods require no technical expertise.

Method 1 - Terminate the Game Already Running on Your System

To resolve the issue, hit ‘Ctrl+Shift+Esc’ to launch Task Manager. Here you will find a list of applications running on your system, terminate the gaming application to resolve error 115.  If this doesn’t work, then restart your PC.

Method 2 - Disable Antivirus Programs or Firewall Temporarily

Sometimes this error may appear on your computer screen because of antivirus or Firewall security conflict. These programs often block gaming applications and software like GameGuard and because of that, you are unable to play online games on your system. To fix the issue, try disabling these programs on your PC temporarily.

Method 3 - Clean and Repair the Registry

The error 115 may also occur because of the registry issue with Symantec. Follow these steps to enable the game to run:
  • Go to your start menu then find Run then write Regedit.
  • Find HKEY_LOCAL_MACHINE. To proceed, go to SYSTEM then CurrentControlSet, and then Services.
  • Look in the list for SysPlant and click it. Then look for the word 'Start', right-click on Start, and select rename.
  • Rename 'start' to 'DWORD: 00000004’ then close Regedit and reboot your PC to activate changes.

Method 4 - Download and Run Total System Care.

This process can be slightly tricky and a bit time-consuming. Therefore it is advisable to download Restoro. This is a cutting-edge, easy-to-use PC Fixer deployed with a powerful registry cleaner. It removes all the unnecessary files cluttering the registry like bad and invalid registry entries. It fixes the damaged registry and enables it to resume back to its normal functioning. Click here to download Restoro.
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How to Fix the Error 103

Error 103 - What is it?

The error 103 may occur either due to issues in your Google Chrome browser or system issues. If error 103 occurs when using Chrome, this means there is a conflict between Google Chrome and the antivirus program running on your PC. It is displayed in either of the following formats: ‘Chrome error 103 connection aborted’, ‘Chrome error 103 err_connection_aborted’ or ‘Error 103 (net: ERR_CONNECTION_ABORTED): Unknown error. However, if this is a system error code, it may be displayed in the following format ‘The semaphore cannot be set again’ or as ‘ERROR_TOO_MANY_SEM_REQUESTS’ or as the value 0x67.

Solution

Restoro box imageError Causes

The error 103 is triggered due to multiple reasons such as: The conflict between Google Chrome and anti-viruses arises because when the web browser attempts to update, the anti-virus programs on your PC may view the update as a threat. Due to this, the connection to the internet is terminated and the error 103 message is displayed on your computer screen. And besides, this keeps you from upgrading your Google Chrome browser too. Other causes include:
  • Viral infection
  • Missing Windows component called ‘expand.exe’
  • Registry overlaps
  • Incompatible drivers

Further Information and Manual Repair

Here are some of the easy and efficient ways to resolve error 103. Choose a method according to the error 103 messages displayed on your screen.

Method 1: Check for the ‘Expand.exe’ Windows component

This method is workable if the error 103 is triggered due to browser issues. To get started, follow these steps. First, go to the start menu, and in the search bar type ‘expand.exe’. If you are able to find it, move it to the following directory C:\Windows\system32. However, if you are unable to locate it, then copy the file from Windows installation CD. Once you copy the file to the directory, reinstall the updated version of Google Chrome.

Method 2: Change the Location of the Temporary File

If the error still persists, try method 2. Go to the start menu and open the Run window. Now type C: and press OK. Then go to File, then New, and then Folder. Now create a temporary folder and name it ‘test’. After that go back to the start menu and open the Run window again. Now enter the following text in the text field:cmd.exe then press OK. In the command prompt type set TMP=C:\test. After that try reinstalling Google Chrome by typing the following in the command prompt: start ChromeSetup.exe.

Method 3: Update Drivers

If the error message 103 is generated due to system issues, then try updating drivers. Sometimes the error may occur due to incompatible drivers.

Method 4: Perform an Entire PC Scan for Viruses

To resolve error 103, perform an entire PC Scan for viruses. Sometimes the error may occur due to viral infection. Removing viruses may fix the error.

Method 5: Clean and Restore the Registry

If the error is triggered due to registry issues, then it is advisable to download Restoro. This is a multi-functional PC repair tool integrated with powerful utilities including an anti-virus, a registry cleaner, Active X controls, and class scanner, and a system optimizer. The registry cleaner feature wipes out all the unnecessary files including cookies, junk files, and bad registry keys that corrupt the registry. It cleans and restores the registry instantly. The anti-feature removes all viruses and spyware while the system optimizer utility ensures your system works at its optimum speed. It can be downloaded on all Windows versions. It is safe and efficient. This software is a one-stop solution for all PC-related errors. Click here to download Restoro.
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How to Fix Error 2200

What is Error 2200?

Error 2200 is an error code that you are likely to experience if you have Dell Photo All in One Printer 926. Dell Photo Printer 926 is an inkjet multifunction device. It offers features like print, copy, scan, and fax.

Error 2200 may stop you from scanning and printing documents on your Dell Photo All in One Printer 926.

Solution

Restoro box imageError Causes

Error 2200 may occur due to several reasons. However, the most common causes include:

  • Registry issues
  • Broken or missing system files
  • Corrupted driver
  • Malware

Further Information and Manual Repair

To resolve error 2200 on your system try the methods listed below. These DIY methods are easy and effective and can repair this error in no time. These solutions require zero technical expertise and knowledge.

This means if you are not technically sound or you are not a computer programmer, you can try these solutions and repair error 2200 on your system easily.

Method 1

When the underlying cause of error 2200 is related to a corrupted driver then follow these steps to resolve the issue. Go to the Start menu, click Control Panel, Performance and Maintenance tab, System and Device Manager.

Navigate the device, click properties, driver, and then uninstall. Now reboot your PC to activate changes.  Now download the latest version of the Dell Photo All in One Printer 926 drivers from a reliable website and save install it on your PC.

Method 2

Malware can also damage and corrupt drivers and system files. If the reason for error 2200 on your PC is malware then download a powerful antivirus and scan your entire PC. Remove all malware and viruses infecting your system to resolve the error.

Method 3

The Windows registry is that part of the computer that stores much of the information and settings for software programs, operating system configurations, and hardware devices.

It also saves unnecessary and obsolete files like junk files, cookies, internet history, bad registry entries, and invalid files. If these files are not removed from the registry frequently, they accumulate in the registry and corrupt it thereby triggering different error codes.

These files damage the registry and other important system files.

To repair the registry and error codes triggered due to registry issues, it is suggested you download Restoro. This is a cutting-edge and user-friendly PC Fixer deployed with a powerful and intuitive registry cleaner.

The registry cleaner scans your entire PC, removes all the bad entries and obsolete files. It cleans the registry, repairs the damaged and corrupt system files thereby resolving registry issues instantly.

Click here to download Restoro and repair error 2200.

Method 4: Locate and Install the Driver As was pointed out, you might need to reinstall the printer driver again. Using DriverFIX, you’ll be able to automatically update your computer system and install the drivers your computer needs to operate smoothly.
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How to Fix Error Code 0xC004C770

Error Code 0xC004C770 – What is it?

If the Error Code 0xC004C770 popped up on your computer during your activation of the Windows 10 software, don’t worry. This is a fairly common error, especially for people who own more than one computer upon which Windows 10 is installed and activated. The gist of this error code is that the product key that you have entered has already been claimed or used on a different computer. Because there are limitations on the number of computers that can use any given license activation code or product key, this error code can arise when you have exceeded that limit. If you have a single-use license and have already entered the particular product key onto another machine, you may see this error come up during activation.

Both Error Code 0xC004C770 and Error Code 0x803FA071 arise from the same problem and the same steps can be used to resolve both error codes.

Solution

Restoro box imageError Causes

Error Code 0xC004C770 is likely to appear on your screen during activation of Windows 10 if you or anyone else in your organization have already entered in the product key used on another computer. If you have a multiple-use license, the product key that you are entering may already have been used for the maximum number of computers allowed under that license.

Further Information and Manual Repair

There are two basic methods for addressing the issues associated with Error Code 0xC004C770. These methods can easily be implemented by anyone who is comfortable interacting with the Windows Store from their computer, which makes the resolution of this particular error code fairly simple and straightforward.

If you are unable to complete the steps below or Error Code 0xC004C770 has not been resolved after following the guides below, contact a Windows technician who is familiar with the Windows 10 activation process to assist you in the process. You can also get in touch with the Windows technical support team to assist you in the process if needed.

Method One: Purchase A New Product Key from Windows

If you have already used the product key on another computer or have used it on the maximum number of allowed devices, you may need to purchase an additional product key for the computer with Error Code 0xC004C770. Product keys can be purchased physically from a retailer that sells Windows 10 software licenses or purchased directly from the Windows store.

To purchase a new product key directly from the Windows Store, follow the steps below:

  • Step One: Select the Windows start button at the bottom of your toolbar. Click on “Settings,” then select the option for “Update and Security.”
  • Step Two: Click on the “Activation” option.
  • Step Three: In the menu that appears, choose the option to “Go to Store” and follow any on-screen instructions to finalize a purchase of the Windows 10 software and product key.
  • Step Four: Use the new product key to complete the installation and activation of the Windows 10 software on your computer.

If you are unable to see the “Go to Store” option when you reach the “Activation” page, you may not be set as an administrator of your machine. In this case, get in touch with the support personnel from your company to complete the purchase, installation, and activation process on your computer.

Method Two: Attempt to Finish Activation via Phone

For users who have changed out parts of their computer’s hardware, like putting in a new motherboard or activating a new hard drive, you may have more success if you attempt activation through a phone.

In order to activate your copy of Windows 10 from your phone, follow the steps below:

  • Step One: On your mobile device, open up the search box from the taskbar.
  • Step Two: In the search box, enter the phrase “SLUI 04.”
  • Step Three: Select the “SLUI 04” option that appears.
  • Step Four: Follow the directions given on the screen to complete the activation process for your copy of Windows 10.

As with any error code resolution, if the methods above are not successful or if you are not comfortable with your ability to successfully complete the steps above, get in contact with a qualified professional who is trained in the Windows 10 activation process to assist you or download a powerful automated tool to get the job done.

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Chrome won’t open or launch on Windows
If you’re suddenly unable to launch or open Google Chrome or unable to load web pages, then it’s most likely that the files in Chrome have been corrupted or some plugin is taking up a lot of resources which is why you encounter an error message saying, “Google Chrome has stopped working”. And when you try to check the Task Manager, you’ll see that Chrome is really taking up lots of resources, however, when you check the Taskbar, strangely, you will see nothing. If you are currently facing this issue in Chrome on your Windows 10 PC, follow the given options below.

Option 1 – Kill Google Chrome’s process in the Task Manager

If you aren’t able to open Chrome, then maybe its process is running in the background and you don’t see the browser windows. If that’s the case, you may have to force quit the browser and then try to open it again.
  • First, right-click on the Taskbar then select the Task Manager. And if the Task Manager is not responding, you can just use the Alt + Ctrl + Del keys and then select the Task Manager.
  • After opening the Task Manager, under Processes, look for Google Chrome’s process which would most likely be named “chrome.exe”.
  • Right-click on Google Chrome’s process and then select the End task option.
  • Now try to open Google Chrome again.

Option 2 – Try checking if your antivirus program is blocking Google Chrome

There are instances when due to false-positive, a security or antivirus program might block Chrome which is why it failed to open properly. Thus, you can just disable the security program temporarily and then check if you can now open Chrome or not.

Option 3 – Delete the User Profile in Chrome

You can also try deleting the User Profile folder in Chrome. To do so, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then copy and paste “%USERPROFILE%AppDataLocalGoogleChromeUser Data” and hit Enter.
  • From there, look for a folder named “Default folder” and then copy the folder to another drive as a backup.
  • After creating a copy of the folder, delete the Default folder.
  • Next, open Google Chrome again and go to Settings > Advanced > Reset.

Option 4 – Disable the Extensions in Chrome

There are instances when issues on a browser are triggered or caused by some problematic extension. To find out which one of your extensions is causing the problem, disable them all first and then enable them back one by one.
  • Click on the three-dotted icon for the menu located at the top-right corner of your screen.
  • Then click on the More tools option and go to Extensions.
  • From there, you will see a list of all the installed extensions in Chrome.
  • Disable all these extensions and restart the browser.
  • Now enable them back one by one to figure out which one of them is the culprit. You could also remove extensions that you no longer use.

Option 5 – Run the Chrome Cleanup tool

You might also want to try running the Malware Scanner & Cleanup tool in Chrome. This is a built-in tool that can help you get rid of any unwanted pop-ups, banners, ads, unusual startup pages, toolbars, and malware. Thus, it can help you to resolve the issue in Chrome.

Option 6 – Try to reinstall Chrome

If running the Malware Scanner & Cleanup tool in Chrome didn’t work out for you, you can try reinstalling it. To do so, follow these steps:
  • Open the Settings app and go to System > Apps & features.
  • From there, look for Chrome and uninstall it from your PC.
  • Then go to the official website of Google Chrome and download its latest version and install it.
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How to Fix the Error 0X80070005

0X80070005 - What is it?

0x8007005 is a Windows Error Code. You may come across this error if you don’t have the appropriate permission to install a particular Windows update. It is prompted as ‘Access Denied’ error message. Solution

Restoro box imageError Causes

The error code 0x80070005 usually triggered because of 2 reasons:
  1. Some updates require administrative permissions to be installed
  2. Due to malware and viruses

Further Information and Manual Repair

If you face this error while installing Windows updates on your PC, it is advisable to fix it immediately. By taking timely actions, you can update your PC easily and in case if the cause of the error code 0x80070005 is malware or some virus, you can stop it from causing more and serious damage to your system.  Sometimes malware and viruses can lead to data loss. To avoid such damages here’s what you need to do:

Cause: Updates require administrative permission

Quick Fix: If the 0x8007005 error occurs on your system due to administrative permission issues, then the best way to fix this error right away is to log on as an administrator. If there are many user accounts on your PC, then to resolve this error, make sure you log on using the user account that has administrator permissions on the computer. Once you log on as an administrator, now try to install the updates again.

Cause: Malware and Viruses

Quick Fix: If the error 0x80070005 occurs because of malware infection, the best way to resolve this error would then be to open your antivirus software and run a scan to detect the malware. However, if you don’t have antivirus software installed on your system, then it is advisable to download the software immediately. Download antivirus software. To be on the safe side download Microsoft Safety Scanner. Click on the run when prompted. Once the scanner is installed on your PC create a shortcut to Safety Scanner on your computer desktop so that it is easily accessible. Now double click on the icon and click on the full scan tab to start scanning for malware and viruses on your system. After the scan is complete, you will see a list of viruses on your PC. Now remove them all by hitting the delete tab and then repair. Now try installing the updates again. By following these quick-fix techniques, you can easily resolve the error 0x80070005 on your system by yourself, without calling an IT professional.
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How to Fix Bttray.exe Application Error

Bttray.exe Application – What is it?

Bttray.exe is basically a Bluetooth Tray Application. Bluetooth Tray Application is developed by WIDCOMM. It provides a system tray icon that allows users to see the status of their Bluetooth connections at a glance. It allows you to easily access the configuration and settings for the Bluetooth products enabling you to change the configuration of the Bluetooth devices. The bttray.exe application error may pop up on your computer screen due to some issue with the Bluetooth software. The process fails to initialize and therefore stops working. Bttray.exe application error code is  displayed in the following format:
  • “BTTray.exe can’t initialize (0xc0150004).”
  • “BTTray.exe – System Error”
Though this is not a fatal or critical computer error it is advisable to resolve it otherwise it will hamper your access to Bluetooth software and cause you a great deal of inconvenience.

Solution

Restoro box imageError Causes

Bttray.exe application error code may be triggered due to one of the reasons stated below:
  • Bttray.exe application is damaged
  • Bttray.exe is accidentally removed from your PC
  • The Bluetooth software or driver becomes problematic.
  • Some modules that run by the process are corrupt
  • Malware infection
  • Invalid registry entries

Further Information and Manual Repair

If you experience a bttray.exe application error code on your system, it is recommended to fix it right away. To resolve this error you don’t have to be a computer programmer or a technical whiz or have to hire a professional and spend hundreds of dollars in repair. It is easy to fix, simply follow the manual methods given below:

Method 1- Reinstall Bluetooth Software

If the Bluetooth Software is damaged or outdated, the bttray.exe will also not work. If this is the cause of the error code, then simply reinstall Bluetooth software on your system. To do this, first, uninstall the current software and then download the latest version of the Bluetooth Software on your PC. To uninstall click start, go to the control panel, and then programs. Now select Bluetooth software and click uninstall to remove it. After that, install the latest version and update it. To activate changes

Method 2: Scan for Malware

Sometimes the bttray.exe application error code may pop up due to malware and viral infection. To fix it, download a powerful antivirus. Scan and remove malware to resolve.

Method 3: Clean Registry

The registry basically saves all the activities being performed on the PC including junk and obsolete files. If the registry is not clean frequently, unnecessary files like cookies, junk files, temporary files, and internet history can take up a lot of space and cause the registry to damage. Due to this error code like the bttray.exe application can also pop up. To resolve, clean the registry. You can do it manually but that may be difficult and time-consuming if you are not a computer programmer. However, a good alternative would be to download Restoro. This is a user-friendly and next-generation PC Fixer deployed with multiple utilities like a registry cleaner and an antivirus. Simply run it to remove viruses and clean the registry. Click here to download Restoro and resolve the bttray.exe application error now!
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Fixing To use System Restore you must ...
There are cases when you want to undo some changes you’ve made to your computer and to do that you have to perform the System Restore task. However, if you encounter an error that states “To use System Restore you must specify which Windows installation to restore”, when doing so, read on as this post will help you fix the problem. This kind of error in System Restore could be due to corrupted files in the system. There are also situations where you are not able to boot up once you encounter this error which could be a big problem. On the other hand, this error might have something to do with corrupted BCD files. Whatever the cause is, here are some potential fixes you have to try.

Option 1 – Try to run System File Checker offline

Like pointed out, since the error might be due to corrupted system files, you can try to run System File Checker offline. How? Refer to these steps:
  • You need to go to the Advanced Startup Options and from there select Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
  • After opening Command Prompt, type the commands given below and tap Enter right after you type each one of them.
    • Cd /
    • Dir
  • If you can see the “Users” folder, that is your system’s drive. However, if you can’t see it, you can just change the drive-by assigning “D” as its alphabet volume.
  • Then execute this command where “C” is the system drive: sfc /scannow /offbootdir=C: /offwindir=C:Windows
  • Now repeat the given steps sequentially.

Option 2 – Try to run DISM tool

You can also run the DISM tool to repair the potentially corrupted system image. First, you have to check the health of the system like checking the integrity of the system files and Windows services. To run DISM, follow the given steps below sequentially.
  • Open Command Prompt from the Advanced Startup options.
  • After that, execute this command where “C:” is the system volume: DISM /Image:C:Windows /Cleanup-Image /RestoreHealth /Source:C:WindowsWinSxS
  • If you encounter an error after executing the given command, insert the Windows USB or DVD and then execute this next command where “E:” is the USB or DVD drive: DISM /Image:C:Windows /Cleanup-Image /RestoreHealth /Source:esd:E:SourcesInstall.esd:1 /limitaccess
  • In some cases, “install.esd” would be “install.wim” and in such case, you have to modify and execute this command: DISM /Image:C:Windows /Cleanup-Image /RestoreHealth /Source:wim:E:SourcesInstall.wim /limitaccess

Option 3 – Try to repair corrupted BCD

As mentioned, the error could also be due to corruption in BCD, and to fix it, you can use Bootrec.exe – a built-in command-line tool used to troubleshot issues related to boot up and Windows Startup. Before you run this tool, make sure that you have inserted a bootable USB or DVD into your computer. Once you have that covered, follow these steps:
  • You need to go to the Advanced Startup Options.
  • Then click on Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
  • Once Command Prompt has been pulled up, enter each one of the following commands and in the sequence that they are given to rebuild BCD files and repair MBR files:
    • Bootrec /Fixmbr
    • Bootrec /FixBoot
  • After you execute the commands given above, you should see a confirmation message that says, “The operation completed successfully”.
  • Now type the “Bootrec /RebuildBCD” command to rebuild BCD.
  • Finally, close Command Prompt and then restart your computer to successfully apply the changes made.

Option 4 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.
  • You can start by creating and booting from a bootable Windows 10 USB Stick.
  • After that, click on Repair your computer located in the bottom left corner when you are on the initial Windows Startup screen.
  • Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
  • Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 5 – Try to use the Windows Recovery Environment

If the four options given above didn’t help fix the problem, you could try running Windows Repair and a Windows bootable USB or DVD.
  • First, insert the bootable USB or DVD and boot into it, and select the “Repair your computer” option.
  • Next, once you see the manufacturer logo on your computer, tap the key to enter into Windows Recovery Environment.
  • After that, change the Boot sequence to DVD drive under the UEFI Firmware settings and restart your computer.
  • Once your computer has restarted, select the boot order and make changes accordingly as displayed in the BIOS.

Option 6 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.
  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “exe /OFFLINE:C:Windows” and hit Enter to execute the command which will start the System Restore process.
Note: You need to replace “C” with the drive where Windows Installation is located.
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Fix Update Standalone Installer 0x80096002
If you are using a Windows Update Standalone Installer to install Windows Updates in your Windows 10 computer but you suddenly encounter an error saying, “Installer encountered an error: 0x80096002, The certificate for the signer of the message is invalid or not found”, read on as this post will guide you on how you can fix it. This kind of error could be due to the vendor’s certificate that might have become invalid, compromised, or pulled. Aside from that, it is also possible that the update is not targeted at your OS version. You could get this error when you try to install an incompatible update or software on your computer. This error can also appear due to misconfigured system files or when you try to install BitLocker To Go Drive Encryption or BitLocker Drive Preparation Tool. To fix this error, you can try to run the standalone installer in Compatibility mode or enable the Windows Identity Foundation or run the Windows Update troubleshooter. Make sure to check if the error was resolved after every suggestion. It will help you learn what fixed the problem.

Option 1 – Try to run the installer in Compatibility mode

  • Look for the setup file.
  • Once you find it, right-click on it and select Properties from the context menu.
  • After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select the Windows OS version you want the installer to run on.
  • You also have to check the “Run as administrator” option.
  • Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try to troubleshoot compatibility

This option is almost the same as the first one except it is an alternative way of fixing the error 0x80096002 in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.
  • Look for the setup file.
  • Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
  • After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Try to enable the Windows Identity Foundation

You might also want to enable the Windows Identity Foundation as some users reported that it helped in resolving the error for them. To do so, follow these steps:
  • In the Windows Start Search, type “Turn Windows features on or off” and click on the matching result.
  • This will open a list of Windows Features and from there, look for the Windows Identity Foundation.
  • Once you found it, click on its checkbox and click OK to enable it and save the changes made.
  • Now see if it has fixed the error or not. If not, you have to disable the feature.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80096002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
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