What is Trojan Kryptik and what does it do

ChatZum is a Potentially Unwanted Program that installs a Toolbar into your browser. This program allegedly allows users to zoom in on photos without clicking on them, however, upon further research, it was discovered that this function does not work on the latest version of browsers.

From the Author: ChatZum is a Browser add-on (toolbar) that enables its users to hover over images in Major Social network's websites and view a larger version of an image.

While installing this toolbar will track user web browsing sessions and will record website visits, clicks, and sometimes even personal information. This information is later used to display targeted ads to the user. To allow easier user tracking, the program changes the browser home page and default search engine to Nation Search Advanced, which injects additional advertisements and tracks user activity.

Several anti-virus applications have marked this program as Potentially Unwanted, and it is not recommended to keep it on your computer, especially considering the fact it will most likely not work on your browser.

About Potentially Unwanted Applications

If you have ever installed a free application or shareware, chances are high that the computer will get installed with a bunch of unwanted applications. A Potentially Unwanted Program, also called PUP, in short, is actually software that contains adware, installs toolbars, or has got other hidden objectives. These types of programs are generally bundled up with a free application that you download from the internet or may also be bundled inside the custom installers of many download websites. PUPs aren’t always viewed as “pure” malware in the strictest sense. A fundamental difference between PUP and malware is distribution. Malware is normally dropped by silent installation vectors like drive-by downloads while PUP gets installed with the consent of the computer user, who knowingly or unknowingly approves the PUP installation on their computer system. But, there is no doubt that PUPs remain bad news for PC users as it could be quite dangerous to your computer in many ways.

The damage PUPs can do

The unwanted programs after installation display numerous annoying pop-up ads, trigger fake alerts, and sometimes even forces a computer owner to pay for the software. PUPs that come as browser add-ons and toolbars are commonly recognizable. These toolbars alter your homepage and your search engine in the installed web browser, track your web activities, modify your search results with redirects and sponsored links, and eventually slow down your browser and diminish your browsing experience. Potentially unwanted programs use aggressive distribution methods to get onto your computer. The worst part of setting up a PUP is the adware, spyware, and keystroke loggers that could lurk inside. Even if the PUPs really aren’t inherently malicious, these applications still do practically nothing good on your PC – they’ll take valuable system resources, slow down your PC, weaken your computer security, making your PC more vulnerable to malware.

How to avoid ‘crapware’

• Read the EULA thoroughly. Look for clauses that state that you have to accept advertising and pop-ups or bundled applications from the company. • Always opt for the custom if you’re offered an option between “Custom” and “Recommended” Installations – never ever click Next, Next, Next thoughtlessly. • Use a good anti-malware application. Try Safebytes Anti-malware which can find PUPs and treat them as malware by flagging them for deletion. • Be alert if you download and install freeware, open-source applications, or shareware. Do not ever install software applications that seem shady or malicious. • Always download applications from the original website. The majority of PUPs find their way onto your laptop or computer is via download portals, so steer clear of it altogether. Remember the fact that even though PUPs could potentially cause damage and hinder the proper functioning of the PC, they can’t enter into your system without your consent, so be alert not to provide them with it.

How One Can Get rid of Malware that is Blocking Websites or Preventing Downloads

Malware could potentially cause many kinds of damage to PCs, networks, and data. Some malware goes to great lengths to stop you from downloading or installing anything on your computer, especially antivirus software. If you’re reading this article, odds are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. Even though this sort of problem can be tougher to circumvent, there are some steps you can take.

Make use of Safe Mode to resolve the issue

If the malware is set to run automatically when Microsoft Windows starts, stepping into safe mode could block the attempt. Just minimal required programs and services are loaded when you boot your computer in Safe Mode. To launch your Windows XP, Vista, or 7 computers in Safe Mode with Networking, do as instructed below. 1) Tap the F8 key repeatedly as soon as your PC boots, however, before the big Windows logo or black screen with white texts come up. This would invoke the Advanced Boot Options menu. 2) Choose Safe Mode with Networking with arrow keys and hit ENTER. 3) When this mode loads, you should have the internet. Now, obtain the malware removal program you want by utilizing the web browser. To install the program, follow the guidelines in the installation wizard. 4) Right after installation, do a full scan and allow the software program to get rid of the threats it detects.

Switch to an alternate internet browser

Some malware mainly targets certain browsers. If this is your situation, employ another internet browser as it might circumvent the computer virus. When you suspect that your Internet Explorer has been hijacked by a trojan or otherwise compromised by online hackers, the best thing to do is to switch over to an alternate internet browser such as Mozilla Firefox, Google Chrome, or Apple Safari to download your chosen security program – Safebytes Anti-Malware.

Create a portable USB antivirus for eliminating viruses

Another technique is to download and transfer an antivirus application from a clean computer to run a scan on the infected computer. Follow these steps to run the anti-malware on the affected computer. 1) Download the anti-malware on a virus-free PC. 2) Connect the flash drive to a USB slot on the clean computer. 3) Double click on the exe file to run the installation wizard. 4) Choose the USB stick as the location for saving the file. Follow the instructions on the screen to finish off the installation process. 5) Now, transfer the flash drive to the infected computer. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Click the “Scan Now” button to start the virus scan.

Protect your PC from Malware With SafeBytes Security Suite

If you are looking to install an anti-malware program for your PC, there are lots of tools in the market to consider nonetheless, you just cannot trust blindly anyone, regardless of whether it is a paid or free program. A few of them are great but there are several scamware applications that pretend as authentic anti-malware programs waiting around to wreak havoc on your PC. You have to pick a company that develops industry-best anti-malware and it has earned a reputation as reliable. One of the highly recommended applications by industry analysts is SafeBytes Anti-Malware, the safest program for Microsoft Windows. SafeBytes can be described as a highly effective, real-time antivirus application that is made to assist the average computer user in protecting their PC from malicious internet threats. Through its cutting-edge technology, this software will help you protect your computer against infections brought on by various kinds of malware and other internet threats, including spyware, adware, trojans, worms, computer viruses, keyloggers, ransomware, and potentially unwanted program (PUPs).

There are many wonderful features you’ll get with this particular security product. Listed below are some of the features you will like in SafeBytes.

Active Protection: SafeBytes offers a completely hands-free active protection and is set to observe, block, and kill all computer threats at its very first encounter. It will check your PC for suspicious activity at all times and its unrivaled firewall shields your computer from illegal entry by the outside world. Robust, Anti-malware Protection: Using a critically acclaimed malware engine, SafeBytes offers multilayered protection which is made to catch and remove threats that are concealed deep inside your PC. Web Security: Safebytes allots all sites a unique safety ranking that helps you to get an idea of whether the webpage you’re just about to visit is safe to view or known to be a phishing site. Extremely Speed Scanning: SafeBytes’s virus scan engine is among the fastest and most efficient in the industry. It's targeted scanning significantly increases the catch rate for viruses which is embedded in various computer files. Lightweight: SafeBytes is really lightweight software. It consumes an extremely small amount of processing power as it runs in the background which means you will not observe any computer performance difficulties. 24/7 Support: For any technical concerns or product assistance, you may get 24/7 expert assistance via chat and email. To sum it up, SafeBytes Anti-Malware offers outstanding protection combined with an acceptable low system resources usage with both great malware detection and prevention. You now may realize that this particular tool does more than just scan and remove threats from your computer. You will get the best all-around protection for the money you pay on SafeBytes AntiMalware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to do the removal of ChatZum manually rather than using an automated software tool, you can follow these simple steps: Navigate to the Windows Control Panel, click the “Add/Remove Programs” and there, choose the offending application to remove. In case of suspicious versions of web browser plug-ins, you can easily get rid of it through your web browser’s extension manager. You might also want to reset your home page and search providers, as well as delete browsing history, temporary files, and cookies. If you choose to manually remove the system files and Windows registry entries, use the following list to make sure you know exactly what files to remove before undertaking any actions. Please note that only advanced users should try to manually edit the system files mainly because removing any single vital registry entry results in a serious problem or even a PC crash. In addition, certain malware is capable of replicating itself or preventing its removal. Doing this malware-removal process in Safe Mode is recommended.

Recently, a number of Windows 10 users getting an error on their computers that state, “Windows can’t find one of the files in this theme”. According to the affected users, this error occurs at random times even when they didn’t make any changes to their computer’s theme prior to getting the error. If you are one of these users, read on as this post will help you resolve this problem. If you click on the Yes button of the dialog box where the error is displayed, it won’t fix the problem as you will still get the same error from time to time. This kind of error could be caused by the executable file named “SettingSyncHost.exe”. It is possible that this executable file is unable to sync your theme all over your computer. On the other hand, it could also be due to some problems with the active theme. To resolve this issue, you can try to change the active theme, or disable the custom screensaver or disable theme syncing on your computer, as well as run a System File Checker or run the DISM tool. For more instructions, follow the options given below.

Option 1 – Try to change the active theme

The first thing you can do to fix the error is to change the active theme of your computer since the SettingSyncHost.exe file might not be able to properly sync the theme on the computer.

• Go to Settings and click on Personalization.
• Next, click on Themes and scroll down to apply a theme, and change the theme of the operating system.
• After that, tap the Win + R keys to open the Run dialog box and type “%windir%ResourcesThemes” in the field, and then tap Enter to open the folder where the theme files are located.
• Once you’re done, right-click and select delete for the active theme to remove the theme and its resources. This should fix the root cause of the problem. If not you can try to create a new Windows 10 theme and save it.

Option 2 – Try to disable the custom screensaver

The custom screensaver is a part of the mechanism of the lock screen. Although they were needed in the earlier Windows versions to prevent the discoloration of CRT monitor screens, they are no longer needed in the current version of Windows. Thus, you can try to disable it as it could be the one that’s causing the problem.

• Click on the Start button and go to Settings > Personalization > Lock screen.
• Here, scroll down and click on the Screen Saver settings.
• After that, select the “Screen saver to (None)” option from the drop-down menu. This will disable the custom screensaver.

Option 3 – Try to disable theme syncing on your computer

You could also try to disable the theme sync feature to fix the problem. This has worked out for some users. To do so, follow these steps:

• Click on the Start button and go to Settings > Account > Sync your settings.
• From there, toggle off Themes in the individual sync settings column. This will disable the Theme syncing.
• Restart your computer and see if the problem is now fixed.

Option 4 – Run the DISM tool

The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the “Windows can’t find one of the files in this theme” error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 5 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the “Windows can’t find one of the files in this theme” error. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer and see if the problem is fixed or not.

Microsoft has started to use group along with every open window in the Taskbar ever since the release of Windows 10. Early on, they used to show an individual entry for each one of the windows after grouping them which makes the taskbar look cleaner and organized. However, the main issue lies in the fact that you have to hover on your desired window to get on to them. At the time of writing, you need to tap the Ctrl key and click on the taskbar icon to open the last active window but you have to only click on the program’s taskbar icon after you apply the tweak given in this post for the last active window to open. Take note that the “Last Active” windows feature will only work if the taskbar buttons are combined. Before you get started doing the instructions given below, you need to create a System Restore Point first since you will be dealing with registry files and modifying some of the critical settings in Windows 10. Once you’ve done this, proceed to the given steps below. Step 1: Tap the Win + R keys to open the Run dialog box and then type “Regedit” in the field and hit Enter to open the Registry Editor. Step 2: If a User Account Control or UAC prompt appears, just click on Yes to proceed to open the Registry Editor. Step 3: Next, navigate to the following registry path:

HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerAdvanced

Step 4: From there, right-click on the right side of the panel and select New > DWORD (32-bit) and then name it “LastActiveClick”. Step 5: After that, double click on the newly created DWORd to modify its value. Put “1” as its value data. Step 6: Then click OK and close the Registry Editor. Step 7: Now restart your computer to successfully apply the changes made. Note: In case you want to revert back to the default configuration, all you have to do is set the value data of LastActiveClick to “0” or simply delete that DWORD and restart your computer to successfully apply the changes made.

There are instances when you might encounter an error that says, “Something went wrong, We couldn’t start your program” when you open any Office program. This could be due to an issue with the Office file and any Office app you open throws the same error message. This applies to Office 2019/2016, Office 365 Home, Office for Business as well as Business editions. In this post, you will be guided in what you can do to resolve this error. There are several potential fixes for this error, you might only have to restart your computer or you may have to repair Office from Apps and Features or you could also uninstall and install it back again. For more details, follow each one of the provided options below.

Option 1 – Restart your computer

You might be unable to launch any Office app due to some background process that got stuck or there might be some glitch in the system. Thus, the first thing you can do to resolve the error is simply restarting your computer. Once you’ve restarted your computer, open the Office app again or you could also try to sign in back with your Microsoft account that’s connected to Office. If you’re not quite sure which account you were using, you can follow these steps:

• Open any Office app.
• Then click on File and look for your name located in the top-right portion.
• Now click on it. This will display the email or Microsoft account that’s related to Office.

Option 2 – Try repairing Office from Apps and Features

Since Windows 10 offers some repair features that could replace some of the core files with the original files, you can take advantage of such a feature to fix the “Something went wrong, We couldn’t start your program” error when opening any Office app.

• Open Windows settings and click the Apps and Features option.
• Next, scroll down until you see the Microsoft Office installation option. Select it and click on Modify.
• This will open a window and from there, select Quick Repair or Online Repair and click on the Repair button.

Note: When you choose to repair, you might be given two options which depend on how Microsoft Office was installed. For instance, it was installed via Web Installer or Offline Installer (MSI-based). In Web Installer, select Online Repair > Repair when you’re prompted on how you would like to repair Office. While in MSI-based, you have to select Repair under “Change your installation” and then click on Continue. The repair process makes sure that the app data remains untouched.

Option 3 – Try to uninstall and reinstall Office

If neither of the two given options above worked, then you might want to uninstall Office and reinstall it. All you have to do is download the Microsoft Office Uninstall tool from the official site of Microsoft and run it. This will remove any incomplete Office installation as well as unwanted files. It will also get rid of all the Office apps and settings on your computer.

A PC that turns on by itself every so often can get quite annoying. Many users have faced this problem countless times. There are lots of possible reasons why your Windows 10 PC turns on by itself, wakes up from sleep, standby, or even when it’s shut down. To find out what exactly woke your computer, simply open Command Prompt as admin and type the following command:

powercfg –lastwake

Once you enter the command given above, it will show you the last device that woke your PC up. After that, you need to type in the next command:

powercfg –devicequery wake_armed

After entering the command, it will show you a list of all the devices that could wake your PC up. The goal in running these commands is to understand the reason what’s really causing your PC to turn on and see the reason is on the hardware level or not. Here are a couple of options you can try if your Windows 10 PC turns on by itself.

Option 1 – Try disabling Fast Startup

As you know, Windows 10 comes with a mode called Fast Startup which does not turn off the computer in the usual manner. This mode keeps your computer in a mixed state so that when you turn it on again, it will be a lot faster. However, as useful as this feature appear to be, some security experts find this an issue, for numerous reasons – for one, it can turn on your Windows 10 PC by itself. Thus, you need to disable this feature to fix the problem.

Option 2 – You need to stop the Task Scheduler from waking up your computer

There are times when the issue has something more to do with the software than hardware. It could be that you are using a Scheduled Task to get some work done on your computer at a particular time of the day or many times a day. That’s why if you really are using Task Scheduler, you need to change the Power settings of Windows to make sure that it ignores those tasks rather than deleting them instead when your computer is either on Hybrid or Standby mode.

• Open the Power Options and then click on “Change Plan Settings”.
• After that, make sure to choose the correct power plan and then select the “Change advanced power settings” option.
• Next, look for the Sleep tree and expand it to view the “Allow Wake Timers” option and then disable it. Disabling this option will make sure that none of the program that could wake your PC up when it’s either on shutdown or sleep mode. However, this only applies to laptops.

Option 3 – Try to disable Automatic Restart

There are instances when the computer crashes and the system restarts itself. This is actually by design – when your computer has been left on standby, the computer will restart and if the program repeats, it will keep on waking your PC up.

• In the Search bar, type in “system”.
• Once it appears from the search results, click on it.
• Next, select Advanced system settings on the left side and then go to the Advanced tab.
• From there, click on Settings under Startup and Recovery.
• Then unmark “Automatically Restart” and click on OK.

Option 4 – Adjust the Power Management option of both the Keyboard and Mouse

As you know, two of the culprits in waking your PC up are the keyboard and the mouse. If they’re slightly moved or hit, your PC turns on. To prevent these two from waking your computer up, you need to make some adjustments to their power management option since they have one. You can disable this option to ensure that they won’t wake your PC up unless you really want it to.

• Tap the Win + X keys and then tap M to open the Device Manager and list all the hardware on your computer. From there, select your keyboard or mouse.
• Next, right-click and then go to Properties and go to the Power Management tab.
• In this tab, uncheck the “Allow this device to wake the computer” box.

Note: Aside from the keyboard and mouse, if you are also using any gaming rig to play games on your computer, then you might have to disable their power options as well as they could also wake your computer. Just make sure that either the keyboard or the mouse has the ability to wake your computer up at the very least as it can be quite inconvenient to tap the Power button every time you want to turn on your computer.

Option 5 – Modify Wake On Lan

The Wake On Lan feature can bring back your computer online if it is connected to a network. This feature is useful especially when a computer wants to communicate or to send data or files to a network computer which should come online only when it’s requested. Wake On Lan is built into the hardware, i.e. network adapter so it is one of the possible reasons why your PC turns on by itself.

• Tap the Win + x keys then hit M to open the Device Manager and then under the Network adapters, look for the one that was listed above. Take note that you must not change anything with the ones that are listed as Miniport.
• Next, right-click and select Properties and then go to Power management and from there, uncheck the “Allow this device to wake up the computer” option. This will ensure that no PC on the network can ever wake your computer up.

Option 6 – Prevent any scheduled Windows Update and Automatic maintenance

It is also possible that the Windows Update has restarted your PC to complete the update. This depends on your active hours or a predefined schedule. AS you know Windows has a built-in Automatic Maintenance mode which wakes the computer up at the scheduled time and performs the system update. This could be one of the possible reasons why your computer turns on by itself. so to prevent any scheduled updates and maintenance, you can simply change the time for Automatic maintenance. How? Follow these steps:

• Open Settings then go to Windows Update and Security >Windows Update and select Active Hours.
• After that, type in “Automatic maintenance” in the search bar to change the time for Automatic maintenance.
• From there, you can adjust the timing or just uncheck the “Allow scheduled maintenance to wake up my computer at the scheduled time” box.

In case you don’t know, Groove Music is due to retire its OneDrive streaming service this month. Despite that being the case, there is actually a workaround you can try to still continue enjoying music streaming. The app also allows you to play your own local files and if required, you can also modify or tailor the experience with new features – for instance, Groove Music brings an Equalizer to the settings of the app. As the name suggests, the equalizer allows you to tweak frequency responses to your liking. On top of being able to tweak individual bands, the equalizer supports few pre-set settings to enable quick changes. This post will guide you on the process of accessing and using the equalizer in the Groove Music app. To get started, refer to the instructions provided below. Step 1: You need to make sure that you are running the latest version of the Groove Music app or version 10.18011.1211.0 or higher in order to use the equalizer in Groove Music. If needed, you can check the version number from Windows Store. Step 2: Open Windows Store and then click on the ellipses icon and select the Downloads and Updates option. Step 3: Next, search for Groove Music and check its version number. Step 4: Now that you’ve verified the version number of Groove Music, you need to open the equalizer setting. It is enabled by default and to access it, click on the gear icon for Settings and select equalizer under the Playback settings. Step 5: After that, the Equalizer window will pop up. It is where you can configure the equalizer settings using the drop-down menu. Here are the following presets you can choose from:

• Flat
• Treble Boost
• Bass Boost
• Headphones
• Laptop
• Portable speakers
• Home Stereo
• TV
• Car
• Custom

Step 6: Drag the dots upwards or downwards to set your own preferences, as needed. Note: The only downside to this setting is that there is no shortcut available for quick access as you have to navigate through the Settings section manually to access it and change the preset configurations. In addition, the Groove Music app also works on the mobile version of Windows 10.

Socket Error 10060 - What is it?

Socket Error 10060 is a typical Outlook Express error. This error often occurs when the connection to the server fails. It specifically refers to a timeout while communicating with the email providers servers. The vast majority of all emails use SMTP for outgoing mail. Socket error 10060 in most instances is related to the SMTP settings for the user’s email. The error message is sometimes displayed in the following format:

Outlook Express Socket Error10060 - The connection to the server failed Account:’ your account’

Another thing you must know about this error is that it only stops the user from sending emails. This means that you can only receive emails, not send them.

Solution

Error Causes

The cause of this error code is hard to narrow down typically because there are many causes that can trigger the socket error code 10060. Some of the most common causes of this error code are:

• Issues in email settings
• Authentication settings
• Firewall settings
• Malware

Though this is not a critical error code it is advisable to fix it immediately without any delays. This error can hamper your communication via email and slow down your work productivity especially if you use Outlook for communication across the organization.

Further Information and Manual Repair

Here are some of the many methods to fix and resolve this error code. To help you resolve this issue, we have selected and listed down the best, quick, and easy do-it-yourself methods. Try them and repair Socket error code 10060 all by yourself without any professional assistance.

Method 1 - Check the Names of POP3 and SMTP Servers

To begin with, first check the names of the POP3 and SMTP servers to ensure that they are correct. Then check the outgoing SMTP port. Contact your email provider to determine the correct settings. Sometimes email providers change this value more than any other in their individual settings. Get it verified. Change the settings if needed.

Method 2 - Outgoing SMTP Server Requires Authentication

Sometimes the error code may occur due to authentication issues. If this is the reason then, don’t worry it is easy to fix. Simply go to the settings options and check the box ‘My server requires authentication’. Once you check the box, try sending the email again. This is most likely to resolve the socket error 10060 on your PC.

Method 3 - Disable Firewall

Your Firewall security may sometimes be the reason for socket error 10060 too. Therefore if after trying method 1 and 2, the error still persists, then it is advisable to disable firewall. Once you disable it, try sending an email using your Outlook account. If it works, the error is resolved.

Method 4 - Scan for Malware

There is a possibility that the Socket error 10060 is popping on your PC due to malware infection. If so, then it is advisable to download Restoro. This is a highly functional and a user-friendly PC fixer deployed with a powerful antivirus and several other scanners. Run it on your PC to scan for malware. It detects and removes all types of malware including Trojans, viruses, adware, spyware, and more in seconds. Click here to download Restoro to resolve socket error 10060 on your system today.

A lot of users have experienced various issues either in installing a Feature or a Windows Update. One of these errors is the one with the error code 0x80d02002. If you are one of the users who is facing this problem right now, then the working solutions given in this post will surely help. The Windows Update error code 0x80d02002 indicates that Windows 10 fails to upgrade or install as there is some issue with the files that have been downloaded and Windows encounters an error in installing them. Thus, the best thing you can do in such a case is to start the installation from scratch but before you do that, here are some suggestions that might help.

Option 1 – Try to rename the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits rename c:windowsSoftwareDistribution SoftwareDistribution.bak

• After entering these commands, it will stop the Windows Update Service, the Background Intelligent Transfer Service, and rename the SoftwareDistribution folder.
• Next, got to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 2 – Try to reset the Catroot2 folder

You can also try resetting the catroort2 folder as it is known to fix tons of Windows Update issues including the Windows Update error code 0x80d02002. Both the Catroot and catroot2 are Windows operating system folders that are required for the Windows update process.  So when you run the Windows Update, the catroort2 folders stores the signatures of the Windows Update package and helps it in the installation. It makes use of the “%windir%System32catroot2edb.log” file in the updating process. Afterward, the updates are stored in the SoftwareDistribution folder which is used then by the Automatic Updates in order to execute the updating process. Keep in mind that you must not rename or delete the Catroot folder. Although the Catroot2 folder is recreated automatically by Windows, the Catroot folder isn’t.

Option 3 – Try running the DISM tool to fix the broken Windows Update client

The Windows update/upgrade error 0x80d02002 might be caused by some issues in the Windows Update client so you need to run the DISM tool to repair it. Note that you have to use another computer or another Windows from a shared network to fix it.

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80d02002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 5 – Try to run Microsoft’s troubleshooter online

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors.

iLivid is a video download manager for YouTube and other third-party video-hosted websites. iLivid download manager has powerful features that make it the fastest and easiest way to download hosted files. iLivid includes XBMC plug-ins that let you play almost all popular audio and video formats, in any available protocol and in any media type: streaming, CDs, DVDs, and RAR and archived files from your hard drive.

Livid is a program developed by Bandoo Media Inc. Upon installation, it defines an auto-start registry entry which allows the program to run on each boot for the user who installed it. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with.

Multiple Anti-Virus scanners have detected iLivid as a possible Malware and are therefore not recommended.

About Potentially Unwanted Applications

Have you ever discovered an unwanted program running on your computer system and wondered how the heck it got there? These unwanted programs, which are referred to as Potentially Unwanted Programs, or PUP briefly, typically tag along as a software package when downloading the program and could cause serious problems for computer users. The term PUP was actually coined to identify this downloadable crapware as something other than malicious software. The primary reason for this is the fact that the majority of PUPs get into users’ computers not because they exploit security weaknesses, for instance, but mainly because the users grant consent to install it – unwittingly in many instances. However, it is obvious that PUPs continue to be bad news for PC users as they could be really detrimental to your computer in numerous ways.

How does unwanted software affect you?

PUPs come in various forms; having said that, many are classified as adware, which always displays irritating ads and advertising banners on internet pages that you’re exploring. Additionally, they come in the form of web browser extension add-ons and toolbars. Not only they entirely fill up space on your computer screen, but toolbars could also manipulate search engine results, monitor your web browsing activities, decrease your web browser’s efficiency, and slow down your web connection to a crawl. PUPs load up a nasty bite if left unchecked. Some PUPs carry keyloggers, dialers, and other software to gather your personal details which might lead to identity theft. Often, such software will turn off security protections and settings to take control over your computer, making that computer susceptible to online hackers and data thieves. At a minimum, PUPs slow your PC down with every added program.

Preventing unwanted programs

• When installing anything on your desktop, always study the fine print, including the EULA. Don’t accept terms of use that are for bundled programs. • Choose the “custom” install whenever installing an application. In particular, focus on those tiny boxes that have been checked as default, where you may ‘agree’ to get advertisements or install software bundlers. • Use an advert blocker/pop-up blocker; Deploy anti-malware products such as Safebytes Anti-malware. These software programs will establish a wall between your computer and cybercriminals. • Avoid installing applications you don’t really need. Do not ever install software programs that appear suspicious or malicious. • Don’t download programs from popups, internet advertising, file sharing sites, and also other unreliable sources; be cautious about any preset, unwanted options when downloading software. Avoid going to weblogs and sites that promote pirated software.

Can't Install Safebytes Anti-malware because of a Virus? Do This!

Malware could potentially cause a lot of damage to your personal computer. Some malware is designed to interfere with or prevent things that you wish to do on your computer. It may not allow you to download anything from the net or it will stop you from accessing some or all of the internet sites, particularly the anti-virus websites. If you’re reading this article, chances are you’re stuck with a virus infection that is preventing you to download and/or install the Safebytes Anti-Malware program on your computer system. There are a few solutions you could try to get around with this issue.

Download the software in Safe Mode with Networking

If the malware is set to load automatically when Microsoft Windows starts, getting into Safe Mode may block the attempt. Since just the bare minimum programs and services launch in safe mode, there are hardly any reasons for conflicts to take place. Below are the steps you have to follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft site for directions on Windows 8 and 10 PCs). 1) After switching on the computer, hit the F8 key while the Windows splash screen begins to load. This should bring up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking with arrow keys and press Enter. 3) Once this mode loads, you will have the internet. Now, make use of your web browser to download and install Safebytes Anti-malware. 4) Immediately after installation, run a full scan and allow the software program to get rid of the threats it finds.

Switch to an alternate browser

Web-based malware could be environment-specific, targeting a particular internet browser or attacking particular versions of the browser. If you seem to have malware attached to Internet Explorer, then switch to a different internet browser with built-in safety features, such as Chrome or Firefox, to download your preferred antivirus program – Safebytes.

Run anti-virus from your USB drive

Another option is to save and run an anti-malware software tool entirely from a Pen drive. Follow these steps to use a USB drive to fix your corrupted computer. 1) On a virus-free computer, install Safebytes Anti-Malware. 2) Put the USB drive into the uninfected computer. 3) Double-click the Setup icon of the anti-malware software package to run the Installation Wizard. 4) Select the drive letter of the flash drive as the place when the wizard asks you where you want to install the antivirus. Follow the on-screen instructions to complete the installation process. 5) Unplug the USB drive. Now you can use this portable anti-malware on the infected computer system. 6) Double-click the antivirus program EXE file on the pen drive. 7) Run Full System Scan to identify and clean-up up all kinds of malware.

Let's Talk About SafeBytes Security Suite!

If you’re looking to download an anti-malware application for your computer, there are various tools in the market to consider nonetheless, you should not trust blindly anyone, no matter whether it is a free or paid program. Some of them are excellent, some are decent, while some will ruin your computer themselves! You have to select a company that creates industry-best anti-malware and has earned a reputation as reliable. Among few good programs, SafeBytes Anti-Malware is the highly recommended tool for the security-conscious individual. Safebytes is one of the well-established PC solutions companies, which offer this complete anti-malware application. This software program could easily identify, eliminate, and protect your PC from the most advanced malware attacks such as spyware, adware, trojan horses, ransomware, worms, PUPs, and other possibly damaging software applications. There are lots of amazing features you will get with this security product. Here are some popular features present in this software: Real-time Threat Response: SafeBytes gives complete and real-time security for your personal machine. It will check your personal computer for suspicious activity at all times and safeguards your personal computer from unauthorized access. Anti-Malware Protection: This deep-cleaning anti-malware application goes much deeper than most anti-virus tools to clean your computer. Its critically acclaimed virus engine detects and disables hard-to-remove malware that conceals deep inside your PC. Web Security: Through its unique safety score, SafeBytes informs you whether a site is safe or not to access it. This will make sure that you’re always certain of your online safety when browsing the net. High-Speed Malware Scanning Engine: Safebytes Anti-Malware, with its advanced scanning engine, offers super-fast scanning that can promptly target any active online threat. Lowest CPU/Memory Usage: SafeBytes gives you complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms. 24/7 Online Technical Support: You will get 24/7 technical support to quickly resolve any problem with your security application.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually get rid of iLivid without using an automated tool, it may be possible to do so by deleting the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browser’s AddOn/Extension manager and uninstalling it. It is also recommended to factory reset your browser to its default condition to fix corrupt settings. If you decide to manually remove the system files and registry entries, utilize the following list to ensure that you know exactly what files to remove before executing any actions. However, editing the registry is really a complicated job that only advanced computer users and professionals should try to fix the problem. Moreover, certain malicious programs are capable to defend against its deletion. It is recommended that you do the removal process in Windows Safe Mode.

This post will guide you in fixing high CPU, Memory, and Disk usage problems caused by NTOSKRNL.exe. NTOSKRNL stands for “NT Operating System Kernel. This file is a kernel image that is responsible for a lot of systems-based processes such as Hardware Virtualization, Process, and Memory. Aside from that, it is also the one that compresses the old pages of memory that reduces the overall amount of memory being used. If you notice that your computer is running slowly and you find that the NTOSKRNL.exe file is hogging your resources such as disk usage, CPU usage as well as memory usage, then read on as this post will guide you in fixing the problem caused by NTOSKRNL.exe. Make use of the options given below to resolve the issues caused by NTOSKRNL.exe. 1] Scan your computer for potential malware There might be a good chance that your computer might be infected with malware. And this malware might be associated with the NTOSKRNL.exe file and hence making it consume a lot of system resources. So, I would really recommend you to make sure that your Antivirus is up to date and then scan your computer with it specifically the C:/Windows/System32 folder because this is the location where the NTOSKRNL.exe file is located.

Option 1 – Put your computer in a Clean Boot State

The first thing you have to do is to put your computer in a Clean Boot State as this can help you in finding any incompatible programs that are causing the problem.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Update or rollback drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try to run the DISM tool

If the first two options didn’t work, then running the Deployment Imaging and Servicing Management might. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to stop the Runtime Broker process

The RuntimeBroker.exe or the Runtime Broker process is the one that monitors access to Windows APIs to make sure that the apps do not violate the core security of Windows. This process usually leaves a very small footprint. However, there are times when it consumes more resources than it’s supposed to and does not release memory after the work is done that results in a memory leak. As a result, it affects NTOSKRNL.exe which is why you have to stop the Runtime Broker process. To do so, refer to these steps:

• Tap the Ctrl + Shift + Esc to open the Task Manager.
• After opening Task Manager, go to the Processes tab and look for the Runtime Broker process.
• Once you find it, check if it is using more than 15% of your memory. If it is, then you most likely have an issue with an app installed on your computer.
• Select the Runtime Broker process and right-click on it and then click on the End Task option to end its process.

Option 5 – Try to run the Performance Troubleshooter

• Tap the Win + R keys to open the Run dialog box.
• Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
• Then click on Next to get started. Wait until the process is completed.

Option 6 – Try using the Windows Performance Toolkit

You can also use the Windows Performance Toolkit in finding the root cause of the problem. Just refer to the following steps to use this toolkit.

• Search for “cmd” in the Cortana Search box and click on Command Prompt from the search results to open it.
• Next, type in the command given below or copy and paste it and then hit Enter:

xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl

• After executing the command, wait for at least 60 seconds and then check the logs of the Windows Performance toolkit which is stored in a file named cpuusage.etl in the folder located at C:/Windows/System32. From there, you should see a list of all the causes of the System Resources being hogged.