How to Fix the Socket Error 10060

Socket Error 10060 - What is it?

Socket Error 10060 is a typical Outlook Express error. This error often occurs when the connection to the server fails. It specifically refers to a timeout while communicating with the email providers servers.

The vast majority of all emails use SMTP for outgoing mail. Socket error 10060 in most instances is related to the SMTP settings for the user’s email.

The error message is sometimes displayed in the following format:

Outlook Express Socket Error10060 - The connection to the server failed Account:’ your account’

Another thing you must know about this error is that it only stops the user from sending emails. This means that you can only receive emails, not send them.

Solution

Restoro box imageError Causes

The cause of this error code is hard to narrow down typically because there are many causes that can trigger the socket error code 10060. Some of the most common causes of this error code are:

  • Issues in email settings
  • Authentication settings
  • Firewall settings
  • Malware

Though this is not a critical error code it is advisable to fix it immediately without any delays.

This error can hamper your communication via email and slow down your work productivity especially if you use Outlook for communication across the organization.

Further Information and Manual Repair

Here are some of the many methods to fix and resolve this error code. To help you resolve this issue, we have selected and listed down the best, quick, and easy do-it-yourself methods. Try them and repair Socket error code 10060 all by yourself without any professional assistance.

Method 1 - Check the Names of POP3 and SMTP Servers

To begin with, first check the names of the POP3 and SMTP servers to ensure that they are correct. Then check the outgoing SMTP port. Contact your email provider to determine the correct settings.

Sometimes email providers change this value more than any other in their individual settings. Get it verified. Change the settings if needed.

Method 2 - Outgoing SMTP Server Requires Authentication

Sometimes the error code may occur due to authentication issues. If this is the reason then, don’t worry it is easy to fix. Simply go to the settings options and check the box ‘My server requires authentication’.

Once you check the box, try sending the email again. This is most likely to resolve the socket error 10060 on your PC.

Method 3 - Disable Firewall

Your Firewall security may sometimes be the reason for socket error 10060 too. Therefore if after trying method 1 and 2, the error still persists, then it is advisable to disable firewall.

Once you disable it, try sending an email using your Outlook account. If it works, the error is resolved.

Method 4 - Scan for Malware

There is a possibility that the Socket error 10060 is popping on your PC due to malware infection. If so, then it is advisable to download Restoro.

This is a highly functional and a user-friendly PC fixer deployed with a powerful antivirus and several other scanners. Run it on your PC to scan for malware. It detects and removes all types of malware including Trojans, viruses, adware, spyware, and more in seconds.

Click here to download Restoro to resolve socket error 10060 on your system today.

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A Quick Guide to Fixing JavaScript Void 0 Error

JavaScript Void 0 Error - What is it?

JavaScript is a computer programming language used to make a website work smoothly with the internet. It helps to display visual effects, animations, and other web page functions. You may come across the JavaScript Void (0) error message when there is a problem in loading JavaScript from a web page or the internet browser.

Error Causes

JavaScript Void (0) error is triggered by multiple reasons such as:
  • It can be due to a simple random Windows application glitch.
  • You are visiting an unsafe website that contains malware
  • JavaScript’s web browser implementation  is broken due to poor program installation
  • Active X controls, Java applets, and active scripting, the key components of JavaScript are disabled
  • Registry issues like invalid or misconfigured registry keys

Further Information and Manual Repair

For JavaScript Void (0) error-free web surfing, it is advisable to repair the issue without any delays. Let’s take a look at different methods to resolve this error on your system.

Cause: Simple Random Glitch

Solution: If the cause for the JavaScript Void 0 error is a simple glitch, then it is advisable to restart your system and then run the program again.

Cause: JavaScript’s web browser implementation is broken

Solution: If you experience the JavaScript Void 0 error message after the installation of the new browser on your system, then poor installation of the program or program conflict is most likely to be the deep-rooted cause of this error code. To resolve it, uninstall the program and undo the recent changes.

Cause: Active X controls, Java applets, and active scripting, the key components of JavaScript are disabled

Solution: You should know that components including Active X controls, Java applets, and active scripting are all essential to JavaScript in order to make your browsers run properly. If these are disabled, you may come across the JavaScript Void (0). To fix it open your browser and select the Tools tab. Then click the options button and select content. Here check the ‘enable JavaScript’ check box and click Ok to enable these components.

Cause:  Registry Issues

Solution: If after performing all the solutions discussed above, you still come across JavaScript Void (0) error code, then you should know that the problem is bigger than what you expected. It triggers registry issues. Either the cause of the error is misconfigured or invalid registry keys. To reconfigure the registry keys setting may be a challenging task and complex if you are not a computer programmer.
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Adaptive Brightness is not working
The Adaptive Brightness setting in Windows 10 is a useful setting you can use in adjusting your computer’s brightness. It helps you get the brightness automatically based on the light around your computer. However, there are times when it does not work or it doesn’t turn off when you want it to. If this issue happened right after you update or install Windows 10, then read on as this post will give you a couple of options you can try to resolve the problem.

Option 1 – Try to run the Power Troubleshooter

The first thing you can do to resolve the issue with Adaptive Brightness is to run the Power Troubleshooter as the problem could occur due to some conflicted power settings. To use it, refer to the following steps:
  • Open the Windows 10 Settings panel and go to Update & Security and then to Troubleshoot.
  • After that, scroll down to your left-hand side and click the Power option.
  • From there, you should see the “Run the troubleshooter” button. Click on it to fix the problem.
  • Afterward, follow the next on-screen instructions that follow.

Option 2 – Try disabling or turning off the corresponding options in GPU settings

The problem might be due to the Graphics card settings. If you are using either an AMD graphics card or the HD graphics of Intel, you may have to disable the power-related options in the GPU settings. To be specific, you have to disable the Vari-Bright in AMD graphics card settings or the Display Power Saving Technology under Intel’s Graphics panel.
  • AMD users:
    • Open the AMD Radeon settings panel.
    • Then go to Preferences. From there, select Radeon Additional Settings.
    • Next, go to the Power tab and click the PowerPlay option.
    • You should find an option called “Enable Vari-Bright” located on your right-hand side. Remove the mark from its checkbox and then save the changes you’ve made.
  • Intel users:
    • Open the Intel Graphics and Media Control Panel from your Desktop.
    • Then select the Basic mode and go to the Power tab.
    • From there, select “On battery” as Power Source and then you’ll get the Display Power Saving Technology option. It should be set to enabled by default.
    • Now remove the mark from the checkbox and then save the changes you’ve made.

Option 3 – Try resetting the Power Plan defaults

You might also want to use a command-line tool to resolve the problem. This command-line tool is known as PowerCfg. It is a command utility tool that will scan your computer for 60 seconds to know its power. This tool gives detailed results in the form of an HTML report that will help you in evaluating the real cause of the battery drain issues. You can also use this tool to reset the Power Plan defaults of your computer. To use it, follow the steps below.
  • Open the Command Prompt as administrator.
  • Then type in the following command and tap Enter to execute it:
powercfg –restoredefaultschemes
  • After the command has been executed, restart your computer.

Option 4 – Try updating your Graphics drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try disabling adaptive brightness via Registry Editor

Since you will be dealing with Registry files in this post, you need to create a System Restore point first. Once you have that covered, proceed to the following steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this path: HKEY_LOCAL_MACHINESOFTWAREIntelDisplayigfxcuiprofilesMediaBrighten Movie
  • Now double click on the “ProcAmpBrightness” and set its value to “0”.
  • Now go to this path: HKEY_LOCAL_MACHINESOFTWAREIntelDisplayigfxcuiprofilesMediaDarken Movie
  • From there, double click on “ProcAmpBrightness” and set the value to “0”.
  • Then close the Registry Editor and restart your PC and then see if the problem’s fixed or not.
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Telnet not recognized as internal/external
In case you don’t know, a teletype network, also known as Telnet, is a protocol that is meant for internet or LAN communication which is used primarily to control other computers effortlessly. And it is available as a command-line utility in Windows and helps users in opening a command-line interface for the remote computer. However, a lot of users have reported an error that states, “Telnet is not recognized as an internal or external command, operable program, or batch file” when you try to use it. If you are one of these users, then you’ve come to the right place as this post will guide you on how to fix this error in Windows 10. This kind of error means that the Telnet utility is not installed on your computer but Telnet is a default feature in Windows 10 so the protocol mainly is not enabled yet. The Telnet client is disabled by default in Windows 10 and to fix this error, you can try to enable the Telnet Client via Programs and Features or try to install Telnet using an elevated Command Prompt.

Option 1 – Try to enable the Telnet Client via Programs and Features

The first thing you can do is to enable the Telnet client using Programs and Features since it is disabled by default. To do that, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box and type “appwiz.cpl” in the field and hit Enter to open the Programs and Features window.
  • Next, select the “Turn Windows features on or off” from the options given on the left-hand side.
  • After that, look for the Telnet client from the list and check the checkbox next to it and then click on OK to save the changes made.
  • Now restart your computer.

Option 2 – Try to install Telnet via an elevated Command Prompt

If enabling the Telnet client using Programs and Features didn’t work, then you can try to do it using Command Prompt instead. To get started, follow the steps given below.
  • In the Windows Search bar, type “command prompt” in the field and right-click on Command Prompt from the search results, and select the “Run as administrator” option.
  • Next, execute this command to enable the Telnet client: dism /online /Enable-Feature /FeatureName:TelnetClient
  • Once the command has been executed, close the Command Prompt and restart your computer.
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Hearthstone lost connection to the game server
Since its release, Hearthstone has changed and innovated how digital card games are played. From its cross-platform matchmaking to interesting random mechanics and making the game free to play from day 1 have paved the road to Hearthstone's success. If you by any chance get lost connection to game server error and find yourself unable to play please stay awhile and listen Keep reading and try provided solutions as they are presented to fix this issue and continue gaming.
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How to Fix the Low Disk Space Notification on Windows 10
As you know, Microsoft constantly releases new updates with the main goal of fixing bugs as well as deliver users with new and exciting features. However, there are times when the latest update comes with an unwanted bug. One of these bugs is an error message saying, “Low Disk Space. You are running out of disk space on Local Disk (G:). Click here to see if you can free space on this drive.” So if you have recently installed a Windows 10 update, then you’ll most likely see a completely new drive on your computer which will appear right after the installation of the update and you’ll also start seeing the aforementioned error message. It gets irritating as this error message keeps on popping up even if you still have a lot of free space on your other drivers. Obviously, the main reason why this error message pops up all the time is the bug brought along by the Windows Update. This bug unhides the recovery partition drive and allocates it a drive letter which is why you are seeing a new drive in your computer. Thus, you can get rid of the pesky error message by simply removing the letter of the new drive. Just remember that you must not delete anything from the recovery partition drive nor format the drive. Formatting or deleting the recovery partition drive can heavily affect the recovery of Windows since the data on the drive is used by the Windows Recovery Environment or your system’s manufacturer. A lot of users have reported that removing the drive letter has resolved the issue. And if you worry that removing the drive letter will delete the drive, you are mistaken. This solution is basically harmless and is proven effective to make the notifications go away. Carefully follow the instructions below to get rid of the Low Disk Space notification by removing the drive letter.
  • Step 1: Tap the Windows key once.
  • Step 2: Next. In the Windows Start Search, type in “command prompt” and right-click on Command Prompt from the search results and select the “Run as administrator” option or you could simply tap Win + R keys and then input “cmd” and hit Enter to open Command Prompt.
  • Step 3: After opening Command Prompt, type in “diskpart” and tap Enter.
  • Step 4: Next, type in “list volume” and tap Enter. After that, you will see a list of drives.
  • Step 5: Take note of the letter associated with the newly created drive.
  • Step 6: Afterwards, type in “select volume <drive letter>” and tap Enter. Take note that you must replace the <drive letter> with the drive letter you’ve found in Step 5.
  • Step 7: Now type in “remove letter=<drive letter>” and then tap Enter. Once again, replace the <drive letter> with the letter you took note of in Step 5.
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Fixing “The .NET Framework 4.7 is not supported on this operating system” Error in Windows 10
In case you don’t know, the .Net Framework is a programming infrastructure introduced by Microsoft. You will need it to run on lots of services and applications. Note that most of the applications that require the .Net Framework are packed with their installation files which is why it will be installed automatically on your computer when you install an application. However, there are instances when you’ll get an error message saying, “The .NET Framework 4.7 is not supported on this operating system” while trying to install the .NET Framework as a standalone service. The very reason why this error message appears is stated in the error message itself. Although the .Net Framework is supported on Windows 10, it is not actually compatible with some other Windows 10 versions. So it is most likely that you are seeing this error message because the .Net Framework in your computer is not compatible with the Windows 10 version you are running. Since that’s the case, you need to update Windows 10 to fix the problem. Updating your Windows 10 computer is the only solution you can try to fix this problem. Thus, it is advised that you check for Windows Updates even if you are now using the latest version of Windows 10. And since the issue is caused by an incompatible operating system version, once you install the exact version of Windows 10 required by the .Net Framework, the problem will be fixed. Simply follow the steps given below to do so.
  • Step 1: Tap the Win + R keys to open the Run dialog box.
  • Step 2: After that, type in “winver” in the field and tap Enter.
  • Step 3: Next, your Windows 10 version should be given in the new window that appears. Take note that the number after the Version which is in the second line is your version number of Windows 10. And that the number must be 1507 or 1709. The first two digits in these numbers are the year while the second two represent the month when the update was released. So if you are running a 1709 version, this means that the Windows 10 version you are using was released in September 2017.
  • Step 4: The next thing you have to do is to make sure that you have the Windows 10 version that’s compatible with the .Net Framework. To verify, you need to click here and click on the System Requirements.
After opening the link, take a look at the Supported Operating System section where it says, “Windows 10 Anniversary Update” and “Windows 10 Creators Update”. Since there are users who are not familiar with the version numbers related to both the Anniversary and Creators updates, refer to the list given below.
  • November Update (1511)
  • Anniversary Update (14393)
  • Creators Update (1703)
  • Fall Creators Update (1709)
  • Spring Creators Update (1803)
As you can see, the Creators Update has version 1703 while the Anniversary Update has version number 14393 so if you are using a version lower than the 14393 version then it’s no wonder you aren’t able to install the .Net Framework 4.7 on your Windows 10 PC. Now all that’s left to do is to update your Windows 10 version and make sure that you will be updating it to the latest version available and then try installing the .Net Framework again.
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Personalize Windows 11 Start menu
Windows 11 is released and its adoption goes slower than Microsoft would like but nevertheless, it is slowly getting adopted, especially among new computers. Windows 11 has brought us a new modern look of OS but if you would like to personalize it a little more you can. Follow the guide on various things that you can change inside Windows 11.

windows 11 desktop iconsPersonalize list of recently added apps, opened items, folders

The recommended section that shows recently added apps and recently open items can be turned off and hidden now to be shown. In order to do this follow these steps:
  1. Open Windows Settings by pressing WINDOWS + I
  2. Click on personalization in the sidebar
  3. Click on START and go through the options
  4. Turn OFF switch beside recently accessed files
  5. Additionally, you can also change which folders appear on the Start menu.

Remove apps or change app order on the Start Menu

To remove application not to be shown in the Start menu at all follow this simple guide:
  1. Right-click on app
  2. Choose unpin
  3. To place the application on Start click on All Apps, right-click on the app and choose Pin to Start
  4. To drag and rearrange apps, simply click on them and drag them to the new place.

Change the Start Menu location

When Windows 11 was first released Start Menu could only be located in the middle of the screen but thanks to plenty of backlash from users now it is possible to move it on a more traditional left side.
  1. Press WINDOWS + I to open the settings app
  2. Click on Personalization
  3. Look for taskbar behaviors
  4. Inside taskbar behaviors look for Taskbar alignment
  5. Change alignment to left

Change the Start Menu color

In order to change the color of the Start Menu follow the next steps:
  1. Open Settings app
  2. Go to personalization settings
  3. Go to Colors
  4. Switch to custom
  5. Under accent color pick a color you like or make your custom one.
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Fix Chrome ERR QUIC PROTOCOL ERROR in Windows
If you aren’t able to pull up any website and instead got the ERR QUIC PROTOCOL ERROR error message in Google Chrome then read on as this post will help you resolve the problem. When you encounter such an error in Chrome, you will see the following error message:
“This site can’t be reached, The webpage at [website URL] might be temporarily down or it may have moved permanently to a new web address, ERR_QUIC_PROTOCOL_ERROR”
This kind of error message pops up when the URL is down. However, if you are certain that the site is not down and you’re still seeing this error message, then troubleshoot further using the suggestions given below.

Option 1 – Try to disable the QUIC Protocol

QUIC is an experimental transport layer network protocol that is present in Google Chrome in order to establish a connection between two endpoints over UDP. So if there is any problem on the development side, you will most likely encounter ERR_QUIC_PROTOCOL_ERROR on your Google Chrome browser when you try to open any website. Thus, you have to disable the QUIC protocol in order to resolve the error. How? Simply follow the steps below.
  • Open your Google Chrome browser.
  • Now type in “chrome://flags/” in the address bar and hit Enter.
  • After that, look for the Experimental QUIC protocol which should be set by default.
  • Then expand the drop-down menu and select Disable.
  • Restart Google Chrome and see if the error is fixed or not.

Option 2 – Disable VPN

As mentioned, if you are using VPN, this could be the reason why you’re getting the Windows Update error 0x800F0922 so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there. Although it’s understandable that you might have to use a VPN connection to connect to the work network, you really have to disable it at least until the Windows Update is no longer stuck in the error 0x800F0922. It would be best if you do this when you are not working.

Option 3 – Disable the Proxy server

You can also try to disable the Proxy server to fix the ERR_QUIC_PROTOCOL_ERROR in Chrome. Refer to these steps to do so:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.
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Fix Storport.sys BSOD errors in Windows
As you can notice in Blue Screen errors, most of them point out a file that’s related to the errors. One of these files is the Storport.sys file which is a system file related to the storage of data in the storage unit of a computer. This file is created by the Microsoft Storage Port Driver. So if this file ends up getting dragged on Blue Screen errors, there can be a number of reasons for why it’s happened. Blue Screen errors related to the Storport.sys file may include conflicts with the hardware, incompatible firmware issues, corrupted drivers, missing or corrupted system files, to name a few. Here are some of the common Blue Screen errors related to the Storport.sys file:
  • KMODE_EXCEPTION_NOT_HANDLED
  • KERNEL DATA INPAGE
  • PAGE FAULT IN A NONPAGED AREA
  • SYSTEM THREAD EXCEPTION NOT HANDLED
  • IRQL NOT LESS OR EQUAL
  • SYSTEM SERVICE EXCEPTION
Microsoft Windows is the one that provides the Storport.sys file a storage port driver that is suited especially for the use of high-performance buses like fiber channel buses and RAID adapters. There are a number of advantages in using Storport instead of the SCSI Port, according to Microsoft:
  • “Improved performance, both in terms of throughput and the system resources that are utilized.
  • Improved Miniport driver interface that addresses the needs of high-end storage vendors, particularly host-based RAID and fiber channel vendors.”
If you encounter any of the above-mentioned Blue Screen of Death errors, then here are some troubleshooting options that might help but before you get to them, you can try to perform a System Restore first especially if you have the habit of creating System Restore points. This might fix the problem. To perform a system restore, refer to these steps:
  • First, tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first. In addition, you also have to boot into Safe Mode with Networking before you carry out the troubleshooting steps below.

Option 1 – Try to update or rollback your device drivers

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties. Note that the main drivers that might be the cause behind the Storport.sys Blue Screen error will be listed under the “ID ATA/ATAPI controllers” section as well as the “Storage controllers” section.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver. Option 2 – Try to recreate the Storport.sys file If the first option didn’t work, the next thing you can do is to recreate the Storport.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.
  • Boot your Windows 10 PC in Safe Mode.
  • Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
  • From there, look for the file named sys and rename it to Storport.old.
Note: As you can see, the file’s extension has changed from .sys to .old.
  • Now restart your computer and check if the Storport.sys Blue Screen error is now fixed.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your PC.

Option 4 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the Storport.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 5 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Storport.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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Troubleshooting Fortnite Connection Issues
It is no secret that Fortnite is one of the most played games in the world. Epic has done a great job offering it to plenty of other platforms with cross-play feature meaning that you can play with your friends no matter on what platform they are on. But how Fortnite is a piece of software which is constantly updated and maintained it is pretty normal to have some bugs or issues from time to time. One of the before-mentioned issues is a connection issue or unable to connect to game servers. In our article, we will go through common fixes and solutions in order to get you back in-game as fast as possible. Keep on reading.

fortnite cannot connectCheck the Epic Games Status page

Check the Epic Games Server Status page to make sure all systems are operational. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to the Epic Games Launcher or Fortnite until it's resolved.

Use a wired connection

Wireless connections are not as stable as wired connections. This means that the signal can be unreliable and result in packet loss, connection problems, or higher latency or ping. Connect directly to your modem or router with an Ethernet cable to eliminate this possibility and have the fastest connection possible.

Disable your firewalls

Often the quickest way to fix connection problems due to firewalls is to temporarily uninstall and/or disable it.

Windows Firewall disable guide:

  1. Click on Start.
  2. Click on Control Panel.
  3. Click on System and Security.
  4. Click on Windows Firewall.
  5. Click on Turn Windows Firewall on or off (You might need to provide the Administrator password at this step)
  6. Under each Network location, select the Turn off Windows Firewall option

Uninstall any other firewalls

Using a third-party firewall may prevent you from being able to connect to the Epic Games Launcher, Fortnite, or another Epic Games product. We recommend removing any third party firewalls temporarily to see if this resolves your issue. If it does resolve the problem, make sure to add the following executables as exceptions to your firewall:

Epic Games Launcher

  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe
  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe

Fortnite

  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_BE.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_EAC.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteLauncher.exe
Contact your firewall manufacturer for instructions on how to add these as exceptions to it as this varies between them.

Unblock your network ports

Network ports allow certain types of data to be successfully sent over a network that is used by our services. If you have any of these blocked, it may result in you being unable to connect to our games or use our services properly. To unblock your ports on your router do the following:

Windows

First, you will need to get your default gateway and internal IP address:

  1. Click on Start.
  2. Type cmd and press Enter.
  3. Type ipconfig and press Enter.
  4. Take note of your Default Gateway and IPv4.

Configuring your router to unblock the ports

  1. Open your web browser.
  2. Type your Default Gateway into the address bar and press Enter. (A common Default Gateway is 192.168.1.1)
  3. You may be asked for a username and password. This varies for each router. Before entering anything, try just hitting OK. If that doesn't work, try the common default username and password below: Username: admin Password: password If these don't work, you can check this website for a list of usernames and passwords based on your router model.
  4. Locate the Port Forwarding page in the administration tool and click on it.
  5. Make sure you have Port Forwarding selected and not Port Triggering as this is completely different.
  6. On this screen, you will need to enter the ports and port ranges below with the correct protocol and local IP of which you took note of above: 80 (TCP/UDP), 433 (TCP), 443 (TCP), 3478 (TCP/UDP), 3479 (TCP/UDP), 5060 (TCP/UDP), 5062 (TCP/UDP), 5222 (TCP), 6250 (TCP/UDP), and12000-65000 (TCP/UDP).
If you have any trouble doing the above on your router, make sure to check out the router manufacturer's support site for additional instructions as these will vary from router to router.

VPN and Proxy Servers

Do NOT use VPN or Proxy Servers. These cause issues that can't be resolved by us without having you disable them. Check out this article for information on how to disable your proxy server.

Switch Domain Name Systems (DNS)

Switching your DNS can result in better connectivity and performance for your internet connection. There are two different DNS services we recommend to have you try if you are having issues with your connection. Below are the followings links with instructions on how to change your DNS:

Epic Games Launcher: Edit your Engine.ini file (Windows only)

Editing these settings can result in better download speeds using the Epic Games Launcher:
  1. Click on Start.
  2. Type %localappdata% and press Enter.
  3. Open the EpicGamesLauncher
  4. Open the Saved
  5. Open the Config
  6. Open the Windows
  7. Open ini and add the following lines to it: [HTTP] HttpTimeout=10 HttpConnectionTimeout=10 HttpReceiveTimeout=10 HttpSendTimeout=10[Portal.BuildPatch] ChunkDownloads=3 ChunkRetries=20 RetryTime=0.5
  8. Save the file and open the Epic Games Launcher.
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