How to Fix the Socket Error 10060

As previously announced by Google feature to quickly delete the last 15min of browsing history via one button is rolling out now. For now, only Apple users will be available to use this feature but the Android update is scheduled for later this year, a strange move by Google but it is what it is. For anyone who is unfamiliar with this feature, basically, Google wants a quick way to remove the last 15min of browsing history as a supposedly stated request to make deleting browsing history much easier. Google came up with this idea so you can keep the previous history intact but remove just 15min time frame, no additional explanation was given on why 15 but I presume it is some round number that came up as the middle one with research, read telemetry info. Using quick delete requires being signed into Search with a Google account. Users can access the option by simply tapping on the avatar icon to access the settings then choosing "Delete last 15 minutes."

It is no secret that Fortnite is one of the most played games in the world. Epic has done a great job offering it to plenty of other platforms with cross-play feature meaning that you can play with your friends no matter on what platform they are on. But how Fortnite is a piece of software which is constantly updated and maintained it is pretty normal to have some bugs or issues from time to time. One of the before-mentioned issues is a connection issue or unable to connect to game servers. In our article, we will go through common fixes and solutions in order to get you back in-game as fast as possible. Keep on reading.

Check the Epic Games Status page

Check the Epic Games Server Status page to make sure all systems are operational. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to the Epic Games Launcher or Fortnite until it's resolved.

Use a wired connection

Wireless connections are not as stable as wired connections. This means that the signal can be unreliable and result in packet loss, connection problems, or higher latency or ping. Connect directly to your modem or router with an Ethernet cable to eliminate this possibility and have the fastest connection possible.

Disable your firewalls

Often the quickest way to fix connection problems due to firewalls is to temporarily uninstall and/or disable it.

Windows Firewall disable guide:

1. Click on Start.
2. Click on Control Panel.
3. Click on System and Security.
4. Click on Windows Firewall.
5. Click on Turn Windows Firewall on or off (You might need to provide the Administrator password at this step)
6. Under each Network location, select the Turn off Windows Firewall option

Uninstall any other firewalls

Using a third-party firewall may prevent you from being able to connect to the Epic Games Launcher, Fortnite, or another Epic Games product. We recommend removing any third party firewalls temporarily to see if this resolves your issue. If it does resolve the problem, make sure to add the following executables as exceptions to your firewall:

Epic Games Launcher

• C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe
• C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe

Fortnite

• C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exe
• C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_BE.exe
• C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_EAC.exe
• C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteLauncher.exe

Contact your firewall manufacturer for instructions on how to add these as exceptions to it as this varies between them.

Unblock your network ports

Network ports allow certain types of data to be successfully sent over a network that is used by our services. If you have any of these blocked, it may result in you being unable to connect to our games or use our services properly. To unblock your ports on your router do the following:

Windows

First, you will need to get your default gateway and internal IP address:

1. Click on Start.
2. Type cmd and press Enter.
3. Type ipconfig and press Enter.
4. Take note of your Default Gateway and IPv4.

Configuring your router to unblock the ports

1. Open your web browser.
2. Type your Default Gateway into the address bar and press Enter. (A common Default Gateway is 192.168.1.1)
3. You may be asked for a username and password. This varies for each router. Before entering anything, try just hitting OK. If that doesn't work, try the common default username and password below: Username: admin Password: password If these don't work, you can check this website for a list of usernames and passwords based on your router model.
4. Locate the Port Forwarding page in the administration tool and click on it.
5. Make sure you have Port Forwarding selected and not Port Triggering as this is completely different.
6. On this screen, you will need to enter the ports and port ranges below with the correct protocol and local IP of which you took note of above: 80 (TCP/UDP), 433 (TCP), 443 (TCP), 3478 (TCP/UDP), 3479 (TCP/UDP), 5060 (TCP/UDP), 5062 (TCP/UDP), 5222 (TCP), 6250 (TCP/UDP), and12000-65000 (TCP/UDP).

If you have any trouble doing the above on your router, make sure to check out the router manufacturer's support site for additional instructions as these will vary from router to router.

VPN and Proxy Servers

Do NOT use VPN or Proxy Servers. These cause issues that can't be resolved by us without having you disable them. Check out this article for information on how to disable your proxy server.

Switch Domain Name Systems (DNS)

Switching your DNS can result in better connectivity and performance for your internet connection. There are two different DNS services we recommend to have you try if you are having issues with your connection. Below are the followings links with instructions on how to change your DNS:

• GoogleDNS
• CloudflareDNS

Epic Games Launcher: Edit your Engine.ini file (Windows only)

Editing these settings can result in better download speeds using the Epic Games Launcher:

1. Click on Start.
2. Type %localappdata% and press Enter.
3. Open the EpicGamesLauncher
4. Open the Saved
5. Open the Config
6. Open the Windows
7. Open ini and add the following lines to it: [HTTP] HttpTimeout=10 HttpConnectionTimeout=10 HttpReceiveTimeout=10 HttpSendTimeout=10[Portal.BuildPatch] ChunkDownloads=3 ChunkRetries=20 RetryTime=0.5
8. Save the file and open the Epic Games Launcher.

Dxgkrnl.sys is a file related to the Microsoft DirectX driver – a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like 3D games as well as HD videos. However, there are times when you encounter Blue Screen errors for this system file which is quite a lot. So when you encounter a Blue Screen error that’s related to this file, then it could be that the dxgkrnl.sys file is infected with some virus or malware and this might go unnoticed since antivirus programs regard dxgkrnl.sys as a system file. Here are some Blue Screen errors related to the dxgkrnl.sys file:

• SYSTEM_SERVICE_EXCEPTION .
• BAD_POOL_HEADER
• STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL.
• STOP 0x0000001E:

KMODE_EXCEPTION_NOT_HANDLED

• STOP 0x00000050:

PAGE_FAULT_IN_NONPAGED_AREA

To fix the dxgkrnl.sys Blue Screen error, here are some suggestions you have to check out.

Option 1 – Try running the DirectX Diagnostic Tool

Since the dxgkrnl.sys error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the dxgkrnl.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that also cause this kind of BSOD error.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like dxgkrnl.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 6 – Try disabling the SLI Technology in NVIDIA Control Panel

In case you don’t know, there is a technology called SLI that comes with the NVIDIA graphics cards. With the help of this technology, the usage of various GPUs is allowed on a computer and hence helps in triggering the Alternate Frame Rendering and boosts the Graphics Performance directly. This is why this option to disable the SLI technology is suitable in fixing the problem if you are using an NVIDIA Graphics card.

• Search for NVIDIA Control Panel in the Cortana Search box and then click on the related search result or you can also right-click on the NIVIA icon located in the system tray and then select the NVIDIA Control Panel to open it.
• After that, navigate to the 3D settings section.
• Then select the “Set SLI Configuration” option and click on the “Do Not Use SLI Technology” option.
• Now click on Apply located at the bottom-right corner of the window to save the changes made.
• Restart your computer.

Option 7 – Try turning off NVIDIA Surround

Note that this option is only applicable if your computer is using the NVIDIA Graphics card.

• In the Cortana Search box, search for NVIDIA Control Panel and click on the related search result.
• After opening the NVIDIA Control Panel, go to 3D Settings > Configure Surround, PhysX.
• Now uncheck the “Span displays with Surround” option and then click on the Apply and OK buttons to save the changes made.
• Restart your computer.

Although the Google Chrome browser is one of the most used browsers, a lot of things could still go wrong when browsing the web using it. One of the errors you might encounter is the “ NETWORK_FAILED ” error. This kind of error in Chrome indicates that Chrome wasn’t able to send your request through the network connection. It could be that your computer has trouble connecting to a stable internet connection or there is some plugin in your Chrome browser that is causing the issue. The worst-case would be malware. But worry not for this post will guide you on what you can do when you encounter the NETWORK_FAILED error in Google Chrome. Make sure to follow each one of the options given below and see which one of them worked best for you.

Option 1 – Disable or remove any unwanted extensions in Chrome

As you know, browser extensions help in enhancing the browsing experience but there are also times when it does exactly the opposite, and such is the case with the NETWORK_FAILED error in Chrome. It could be that one of the extensions in your browser is the one that’s causing the trouble. To disable or remove these unwanted extensions, here’s what you have to do:

• Launch Google Chrome, press Alt + F, move to More tools, and click Extensions.
• Look for Search.tb.ask.com or any other unwanted add-ons, click the Recycle Bin button, and choose Remove.
• Restart Google Chrome, then tap Alt + F, and select Settings.
• Navigate to the On Startup section at the bottom.
• Select “Open a specific page or set of pages”.
• Click the More actions button next to the hijacker and click Remove.

Option 2 – Run the Malware Scanner and Cleanup tool in Chrome

If removing or disabling the unwanted extension didn’t help in fixing the error, you can try using the built-in malware scanner and cleanup tool in Google Chrome. These tools help you get rid of any unwanted pop-ups, ads, unusual Startup pages, toolbars, and even malware.

Option 2 – Run the Malware Scanner and Cleanup tool in Chrome

• Launch Google Chrome and then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up the option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Option 3 – Try to disable the Proxy

If you are using a proxy, you might want to consider disabling it as it could have something to do with the NETWORK_FAILED error.

• Tap the Win + R keys to open the Run dialog box.
• Then type “cpl” and hit Enter or click OK to open the Internet Properties.
• After that, go to the Connections tab where you should see the LAN settings. Click on it.
• Next, uncheck the “Use a Proxy Server for your LAN” and ensure that the “Automatically detect settings” option is checked as well.
• Then click Ok and then Apply to save the changes made.
• Restart your PC.

Option 4 – Flush DNS and reset TCP/IP

• Click the Start button and type in “command prompt” in the field.
• From the search results that appear, right click on Command Prompt and select the “Run as administrator” option.
• After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
  • ipconfig /release
  • ipconfig /all
  • ipconfig /flushdns
  • ipconfig /renew
  • netsh int ip set dns
  • netsh winsock reset

After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.

• Now restart your computer and open Google Chrome then try opening the website you were trying to open earlier.

Option 5 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles would be for the best. That should do it.

Error Code 0x80070070 - What is it?

Error code 0x80070070 can be presented when there is not enough drive space on the computer to install updates. It is possible to uninstall apps that are not often used, or you may delete or archive files that are no longer needed, you may even add on some removable storage space to free up the internal memory of the computer. The computer needs a significant amount of internal memory in order to be able to update the operating system properly. When the computer fails to have the amount of memory that is needed to perform the update, the error code 0x80070070 will be presented. If this error message is not resolved, your computer might be opened to other error messages, including error code 0x80072EE2.

Common symptoms include:

• Windows cannot install updates properly.
• You might not be able to install any additional programs or apps onto the computer.
• When you check the memory of the computer, it may be very near its full capacity.

Solution

Error Causes

The Windows 10 upgrade error is caused by varying factors including a lack of computer space or resources, malware or virus infestation, or a clogged registry on the computer.  The error code 0x80070070 will present itself when there is not enough free space on the computer to perform the necessary updates on the computer. Too many apps or programs downloaded onto the computer, too many photos, or too much music may also contribute to the lack of storage space on the computer, thus contributing to the error, and the computer not being able to install the updates to the operating system properly.

Further Information and Manual Repair

There is not a lot of information regarding this error code, but there are a few methods to repair it when it does present itself. There are practical and manual steps that can be taken when trying to get the PC up and running. The primary way to solve this problem is to free up disk space and there are several ways to do this. Please do note that if these methods seem confusing or too complicated, do contact a Windows repair technician so that they may properly correct the problem. You will need to know for sure that it is error code 0x80070070 that you are dealing with so that these options are the best bet for fixing it.

Method One: Disk Cleanup

It is important to know how much space there is on the computer to start with prior to trying to free up any space. Use the free program on the computer called the Disk Cleanup tool. This will save time and free up some hard drive space while optimizing the computer to work better.

From the Start menu, browse to the Explore option, and then select This PC. Right-click on the C drive, and then select Properties. Select Disk cleanup. From here, select the options that you would like to clear. Make sure that the recycle bin is emptied of any temporary files or any error logs. Once done, select Okay.

Use this same process to clear the system files after an update from Windows, as they may still have files from the old operating system in place.

Method Two: Remove Unwanted Apps

Go through your computer and remove any unwanted apps that are present. There are sure to be some that you do not use or do not want.

Follow these steps: From the Start menu, select Settings. Then, select System, Apps, and Features. When you have found the program that you would like to uninstall, select it and then select Uninstall. NOTE: some apps that are built into Windows do not have the capability to be uninstalled. Once you have selected Uninstall for the app or program, follow all directions that appear on the screen.

Method Three: Cloud Storage

If there are a lot of media, photos, documents, videos, and the like that are not used on a regular basis, try out cloud storage. These files will still be in your possession and will be able to be accessed from anywhere. There are many applications or websites that cater to this.

Method Four: External Storage Options

If none of the above methods work, add more storage. To acquire more storage, you can incorporate devices such as SD cards, USB flash drives, and even external hard drives.

Method Five: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Both the Windows 10 and Windows Server operating systems have a number of common system files that vary from the ones that support the installation, boot process, and other operations or tasks in the system. However, if any of these files get corrupted, it might cause some errors during the setup of the Windows 10 operating system. One of these errors is the “Windows cannot find the Microsoft Software License Terms” error.

“Windows cannot find the Microsoft Software License Terms. Make sure the installation sources are valid and restart the installation.”

The only option given when you encounter this error is to click on the OK button and nothing else and then the setup gets interrupted and won’t push through. To fix this error and proceed with the installation, you can try to get a new installation image or switch ports, or fix the CFG file. For more details, follow each one of the potential fixes provided below.

Option 1 – Try to get a new installation image

It is possible that there might be some issues with the installation image. It could be corrupted or was modified illegally. Or it could be that the bootable storage device created might have damaged sectors or installation. To resolve this problem, you need to download a fresh copy of the Windows 10 installation image using the Windows Media Creation tool or simply use the ISO image separately and then build a bootable USB.

Option 2 – Try to switch Ports

The error might be caused by the connection to the USB port. It could be that the port is unstable due to a number of factors that resulted in the interruption of the installation process. To fix this problem, you can try switching the USB port or if you are using an optical drive, you can get an external USB optical drive or connect it to another port internally and see if it fixes the problem.

Option 3 – Try to fix the CFG file

If none of the first two options worked, then you might want to fix the CFG file. This file is a configuration file format used for storing settings. All you have to do is download the CFG file. Once you’ve downloaded this file, copy this file to the root of your bootable drive and then check if it fixes the error. If not, then try to copy the same file inside the “/sources/” folder inside the root of the drive. This should fix the error.

What Is STOP 0x00000014 Error?

0x00000014 error is actually an error that is always displayed on a STOP message.

It is also known as Blue Screen of Death, abbreviated as BSOD. When this error occurs, the message that is displayed to the user either says ‘STOP: 0x00000014’ or states ‘CREATE_DELETE_LOCK_NOT_LOCKED’. It is crucial to fix this error to ensure your program is functioning appropriately. If this error message is not rectified, you might be opened to other error messages, such as error code 0x000000d1. 

Solution

Error Causes

As far as the causes of STOP 0x00000014 error are concerned, this error usually occurs when a device driver or hardware problem occurs. This error may also occur if users attempt to run some specific application or update or modify an existing application. When a 0x00000014 error occurs, the operating system restarts to disable the PC from performing any further.

Without taking into consideration the causes of its occurrence, it is crucial to make sure that the 0x00000014 error is fixed as soon as possible to eliminate any undesired inconvenience in the future.

Further Information and Manual Repair

A lot of times when an operating system tries to recover from the STOP 0x00000014 error, the user is prompted that Windows has recovered from an unexpected shutdown.

However, if Windows fails to recover on its own, manual repair has to be performed.

While there are several ways this error can be fixed, some of the most effective and efficient ways of troubleshooting the 0x00000014 error are listed below as follows.

• Restart your computer. Often simply restarting the computer can help eliminate the problem.
• If restarting the system doesn’t help, find if you have recently modified or altered any hardware or driver. It is possible that the 0x00000014 error has been caused by the recent modification. Undo the changes and find out if the error occurs again. If it doesn’t, it is highly likely the issue has been resolved.

However, if the error persists, some solutions that may work are outlined below.

• Start your system using the Last Known Good Configuration. This will undo any changes in the driver and recent registry.
• Another solution is to manually perform System Restore. This will also return the system back to its former state.
• Another idea that my work is to use roll back the device driver. When the driver will return to its previous version, the problem will easily be resolved.

To keep the 0x00000014 error from occurring in the future, it is advised to unplug any newly installed hardware or reinstall any deleted software.

If you're not tech-savvy and wish to get this error code rectified in a jiffy, download a powerful automated tool and perform a computer scan.

Same as in Windows 10, Windows 11 also features a lock screen. IN this lock screen by default, you will see a clock and date above the standard Windows 11 background. Not all users will be happy with this choice but do not worry, you can choose and customize your lock screen to better suit your idea of it.

To personalize the lock screen do:

1. Right-click on Desktop and select Personalize
2. Click on the lock screen
3. Choose one of three options and customize it

   • Personalize Your Lock Screen

     this option will let you set a custom image or slideshow for your lock screen. Choose either one that best suits you. Under selecting picture or pictures for the slide show you can uncheck the option to see tips, tricks, and facts on your lock screen.

   • Lock screen status

     when clicking on this option you can select the application widget that you wish to be shown on the lock screen like weather, mail, calendar, etc. Choose if you would like one by clicking on it.

   • Show the lock screen background picture on the sign-in screen

     as self-explanatory this switch will enable or disable chosen lock screen wallpaper on your login credentials screen.
4. Close settings

All settings will be automatically saved and applied and when you wish to lock the screen easiest way is to press ⊞ WINDOWS + L shortcut on your keyboard.

Google Chrome, Microsoft Edge, Mozilla Firefox are some of the leading browsers commonly used these days and they all include an embedded copy of the Adobe Flash Player. So if you are running a Windows 10 PC then you can have up to 4 copies of Adobe Flash Player; one for Microsoft Edge, one for Internet Explorer, one for Opera, one for Firefox. You might also experience cases wherein two flash players are simultaneously running, i.e. one installed in Chrome as a single plug-in and another one installed in Windows, trying to parse the data. And in such cases, you might consider removing or uninstalling one of the versions of Adobe Flash Player. If you do, then you’ve come to the right place as this post will guide you in disabling the embedded Adobe Flash Player in Windows 10. Before you get started in removing the Adobe Flash Player in Internet Explorer & Microsoft Edge browser, you need to sign in with your administrative account even if don’t use it or set it as the default browser. After you’ve signed in to your administrative account, follow the steps below. Step 1: Open your browser, if you are using Edge then open it. Step 2: After opening your browser, go to its Settings and select Advanced Settings. Step 3: Next, Move the slider against the “Use Adobe Flash Player” option to off. Step 4: After that, open File Explorer and navigate to this address, “C:/Windows/servicingPackages” and from there, check on the following entries:

• Adobe-Flash-For-Windows-Package~31bf3856ad364e35~amd64….(version number of the Flash Player)
• Adobe-Flash-For-Windows-WOW64-Package~31bf3856ad364e35~amd64….(version number of the Flash player #)
• Adobe-Flash-For-Windows-onecoreuap-Package~31bf3856ad364e35~amd64…(version number of the Flash Player)

Step 5: Take note of all the listed package names of Adobe Flash Player and tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor. Step 6: Next, right-click on the three keys which have the name of the packages you listed and select “Permissions” one after the other. Step 7: Then check “Allow” to enable full control for the Administrators account and click OK to save the changes made. Step 8: Select the three keys one after the other and select Visibility DWORD located on the right side and then right-click on Visibility and change the Value data from 2 to 1. Step 9: Go over the same procedures again for the other keys. Once you’ve completed then you should now be able to remove packages using the DISM tool. Step 10: Simply open an elevated Command Prompt and execute the following commands:

• dism /online /remove-package /packagename:Adobe-Flash-For-Windows-Package~31bf3856ad364e35~amd64-10.0.17134.1
• dism /online /remove-package /packagename:Adobe-Flash-For-Windows-WOW64-Package~31bf3856ad364e35~amd64-10.0.17134.1
• dism /online /remove-package /packagename:Adobe-Flash-For-Windows-onecoreuap-Package~31bf3856ad364e35~amd64-10.0.17134.1

Keep in mind that the numbers at the end could be different on your computer due to the difference of version number so you have to use the numbers on your system. After that, reboot your computer.

As you know, the Mobile Hotspot feature is used to share the internet connection with other devices using Wi-Fi signals. These Wi-Fi signals are later caught by other devices using their Wi-Fi and then the internet connection is shared once they are connected. However, recently, some users reported that their devices weren’t able to see the Wi-Fi network even if their Wi-Fi is on. This kind of problem could be caused by several factors but one of the main ones include the frequency at which the Wi-Fi network is being broadcasted. If you are one of the users who are currently facing this problem, read on as this post will guide you on what you can do if the Mobile Hotspot or Wi-Fi connection does not show up or is not detected on your Windows 10 device. In most cases, there are only two frequencies at which a Wi-Fi network is broadcasted. They are broadcasted either at 2.4 GHz and 5 GHz. The ones that are broadcasted at 5 GHz need specific hardware since it is a newer technology compared to the ones at 2.4 GHz. There are several other pieces of equipment as well as electrical appliances that operate at 2.4 GHz that includes microwaves as well which causes disruption in the signal strength of the Wi-Fi network. Moreover, aside from signal interruption, this issue with the mobile hotspot might also have something to do with the network-related drivers in your computer. Thus, to fix the problem, here are some suggestions you should follow.

Option 1 – Try toggling the Network band or the frequency at which the Wi-Fi network is broadcasted

• First, open the Windows 10 Settings app and then navigate to Network & Internet > Mobile hotspot.
• From there, click on the Edit button located under the Network name, Network password, and Network band.
• After that, set the Network band to be at 2.4 GHz and then click on the Save button.
• Once done, restart the Mobile hotspot in your Windows 10 device as well as the Wi-Fi connection of the device that’s trying to connect to the hotspot.

Option 2 – Try running the Network Adapter Troubleshooter

If the first option didn’t work, you might also want to run the Network Adapter Troubleshooter. You can use it to troubleshoot the problem with the Mobile hotspot, to run it, follow these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Try updating the Network adapter driver

As mentioned, the problem could also be due to the network-related drivers. So it probably might be the reason why you’re mobile hotspot did not appear or was not detected. That’s why it is recommended that you update the Network adapter driver and to do it, refer to these instructions: Follow the steps below to update your Network Adapter Driver:

• Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
• From there, expand the list of all the network drives and update each one of them.
• Restart your PC and see if it helped in fixing the issue with the mobile hotspot.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.